[Guide] Unlocked HTC Windows Phones Get NoDo Right Away - 7 Mozart General

"Chris Walsh, member of the ChevronWP7 team has posted a workaround on its blog letting carrier-branded HTC users emulate a non-branded Windows Phone 7 in order to apply the update immediately. The procedure "un-brands" the HTC device and tricks the system into believing it is carrier independent and good to go for the update. Please note that the hack is for HTC devices only and is an advanced technique. Check out the source link if you want to apply' be warned though, you're doing it at your own risk!"
Source: Pocketnow Story Article
Chris Walsh Blog Here: "My Coding Adventure":
Content:
Chris Wash said:
Howdy!
So NoDo was finally released this morning. Well, for the EU people anyway (don’t get me started).
Windows Phone 7, by default, stores your operator identifier in a sneaky registry key, which is checked by the Windows Update Client running on the phone. This identifier is then used to check if the updates have been approved for your operator. If they are slow, like Telstra here is in Australia, you’re going to be waiting a long time.
So, let’s tell you how you can “un-brand” (this won’t remove the boot splash screen) your phone so it appears to be a generic handset to the Update Servers.
Your device needs to be dev-unlocked for this to work. Sorry folks.
Download this zip file and deploy the 3 xap files onto your device.
Run the ChevronWP7.Ringtones.xap and wait till it displays “Ringtones added… and CustClear.provxml underneath”
Run the TouchXplorer app, navigate to My DocumentsMy Ringtones click on CustClear.provxml and select Copy from the Application Bar.
Navigate back inside TouchXplorer to the Windows folder.
Select paste from the Application Bar, this should scroll right to the bottom and put a copy of CustClear.provxml in the Windows folder.
Now run the Connection Setup application and click on the Ok button (it’s the one with the tick).
And now you’re done and free to re-connect to Zune and check for updates.
Again, this is ONLY for HTC devices.
Click to expand...
Click to collapse

I didn't get the NoDo and my device is "up to date"T-T

That seems to be updating people from 7004 to 7008 who previously couldn't get the 7008 update. Only a very few people seem to have had success moving from the 7389(RC) to 7390. Even those using unbranded handsets aren't seeing the updates.
MS are world class experts at pissing off there customers

Infuriated-Germ said:
That seems to be updating people from 7004 to 7008 who previously couldn't get the 7008 update. Only a very few people seem to have had success moving from the 7389(RC) to 7390. Even those using unbranded handsets aren't seeing the updates.
MS are world class experts at pissing off there customers
Click to expand...
Click to collapse
What I posted was to remove the operator part of the updates, MSFT still region block updates. Which is why some are having success with German VPN providers.

OK Guys ... finally managed to get my Mozart updated to NoDo.
Used the intructions from here (lots of unsuccessful reports for Mozart apparently)
http://pocketnow.com/windows-phone/force-wp7-nodo-update-for-some-unlocked-phones
Lots of users also reporting success over on the Omnia forums with some more giving some handy tips
http://forum.xda-developers.com/showthread.php?t=1011663
I only used the first link & followed it precisely.
Also before making the first VPN connection I flushed the DNS cache on my laptop to remove stale entries (from command line type "ipconfig /flushdns")
Also when Zune presents the update and you get to "Step 2", you need to disconnect the VPN connection and browse to google on a browser otherwise it just sits at 0% and fails (because it has the VPN gateway metric sitting in your PC's route table with a lower value than your proper default gateway).
1st Attempt failed.
2nd Attempt found the update and failed because Zune stopped responding and crashed (because I disconnected VPN too early ... before "Step 2" on Zune)
3rd attempt Success and kept ALL my settings
For the sake of making it quicker (whole process took 45 mins for me) remove all media (mp3 & Videos etc) from your phone or your backup stage (on Zune) will take that much longer.

Success
I did my phone today using Walshies blog instructions for debranding and then for getting NoDo. Worked like a dream.
Pro = I has NoDo
Cons = No more sideloading apps. Every side loaded app I had requests deletion when run now.
Overall I'm a happy little vegemite.
Thanks Walshieau, great stuff, from you and the Chevron team.

BlueAnt1958 said:
I did my phone today using Walshies blog instructions for debranding and then for getting NoDo. Worked like a dream.
Pro = I has NoDo
Cons = No more sideloading apps. Every side loaded app I had requests deletion when run now.
Overall I'm a happy little vegemite.
Thanks Walshieau, great stuff, from you and the Chevron team.
Click to expand...
Click to collapse
Dude don't scare me. I have done exactly according the instructions and everything worked perfectly.
My Mozart got an February update first, and after updating to 7008, it is now preparing to update to NoDo.
Most of my apps are sideloaded, it would be hell if I had to install em all again.

Hello there!
Any news on a generic ROM for UK. I currently have a branded Orange UK ROM and I've read the European ROM changes the keyboard??? What exactly does it do to the keyboard?

Related

Home-cooked 1.72.902 upgrade package (1.72.00/1.17.00) T-Mob

I just put together the following pieces
OS 1.72.00WWE
Radio 1.17.00
ExtROM 1.72.902
"CountryCode" = TMOBILE
All configured for T-Mobile NL
Plz. Post any comments
(Plz. note this thread replaces http://forum.xda-developers.com/viewtopic.php?t=11781 )
8-11-2004 20:57 GMT: New version V2 uploaded.
I added a small archive containing the changed ExtROM files to solve the earlier reported errors (not updating ExtROM version and not making IIWPO un-installable).
Comment on IIWPO and making it un-installable: After having customized & installed IIWPO, you will have to do one of the following to make it un-installable if youre using the 1.72.902 ExtROM:
a. Another hard-reset
b. Running Version_172_902.cab from the ExtROM
NOTE: This thread is being replaced by
http://forum.xda-developers.com/viewtopic.php?p=68652#68652
Thank You!!!!!!!!!!!!
I am d/l'ing right now and will be installing shortly...
One request... You might want to include the cab for setting up IIWPO in case someone is installing it into the phone.
edsub Thanks.
Question tho. Can I use this for T-Mobile USA and does it fix the MMS problem ?
asking because the version says NL, isnt that the Netherlands country code ?
Thanks again
Well from first look everything seemed ok.
THese are a few of the things I have noticed since loading.
1. The ext rom version # doesn't show up in the info
2. If you use the IIWPO then it still shows in the remove list
3. The new apps from the 187 version will not install no matter what you do. (I have tried adding the ver # in the Reg, both 902, and 187 (not at same time)) Niether worked.
These are the few things that I have found since loading. If I find any more I will loet you know. Other than these I think you havea winner here!
I was wondering about the streaming MMS, the new bluetooth stack, and some of the other new versions of software that came in the 181,187 packages, and why you didn't include or update to them? Was there some incompatibality issue?
Thanks and great job!
Re: Home-cooked 1.72.902 upgrade package (1.72.00/1.17.00) T
edsub said:
I just put together the following pieces
OS 1.72.00WWE
Radio 1.17.00
ExtROM 1.72.902
"CountryCode" = TMOBILE
All configured for T-Mobile NL
Plz. Post any comments
(Plz. note this thread replaces http://forum.xda-developers.com/viewtopic.php?t=11781 )
Click to expand...
Click to collapse
Is SRS included?
SRS is not included due to the fact that I don't see any use for it personally. Since it is an ExtROM installer, you could add it yourself.
The NL is only there because some sdetting are more or less specific to the Netherlands. I had feedback on my earlier 1.72.901 package that it worked for other countries (incl USA) as well. Be prepared that the date format will be dutch by default (easy to change via settings though).
Also MMS is suposed to be working (but I have not tried it due to lack of interest in MMS)
The ExtRom# is not showing because some bug in the Version_172_902.cab. Working on that now.
IIWPO not showing in the remove programs list is a bit more difficult than it seems if you install for the first time. Normally you would boot up the device with new rom. IIWPO is NOT installed at this point. Once you have customised & installed IIWPO, you will have to do ANOTHER hard-reset (ie run the ExtRom contents again) to disable the uninstall. You could force this by hand first time to re-run Version_172_902.cab after installing the customised IIWPO. BUT as this cab is not OK, it wont work anyway. Working on that now.
I did not find the time to look into the new O2 apps. If someone finds a solutiuon here, I am more than happy to includew it in a new version.
For the streaming MMS, the new bluetooth stack, and some of the other new versions of software that came in the 181,187 the basic reason is lack of time. I dont know what 'extra' new there is on bluetooth in the O2 builds? OS Rom 1.72 allready has an updated BT stack that fixes most open issues. I have no experience (& interest) in MMS / streaming MMS . . .
I suppose the issue with TomTom locking up without GPS enabled is not solved with this rom ?
I know: wishful thinking..........
@Pleun: Nope. I WISH I would have solved that one!!! FYI: I tested he new TomTom GPS 3.07. It doesnt solve any locking issue and next to that makes my Headset react very slow. Also the 'Bluetooth GPS' option that is supposed to solve the locking has gone, at least with my installation. Not advisable. I reverted back to TomTom GPS 3.03.
@all: I solved the issue of not setting the Ext Rom version and making IIWPO non-uninstallable. New version V2 will be up in 10mins (incl. incremental fix for all that downloaded the version from yesterday).
New V2 is up now. See first post in thread.
Plz keep posting comments to make this upgade better
edsub said:
New V2 is up now. See first post in thread.
Plz keep posting comments to make this upgade better
Click to expand...
Click to collapse
I feel like my MDA2 is a little bit slower to respond not sure why! I added PocketMVP, Belkin Bluetooth GPS, Resco Explorer 2003 V5.0 and .NET Compact Framework 1.0 SP2 for Pocket PC 2003.
I am having problem with Belkin BT GPS; I got it to bond, detect the COM port (COM5) and baud rate(4800) to use but my MDA2 hangs up and had to soft reset. Any idea why?
I will try to install one by one and see what's causing it and report here.
edsub thanx for me it works great its a great improvement!
machine seems faster and no more lock-ups.
Keep up the good work (ill be following you)
p.s only one thing my battery seems to give me no more than 4 hours of on-time
4 hours is very different from my (and others!) experience. The 1.72 rom should even improve battery life.
My battery lasts for about 1,5 days (not measured but recalled from my memory) with approx 1-1.5 hours on the phone and bluetooth permanently switched on . . .
were can I download this rom from?
from the first msg in this thread : RUU172902WWE_eDsuBsofT V2.exe
Hi me again, dont want to sound stupid but I've tried both Opera and Explorer and cannot find any executable file in the first post. Normally it appear in some sort of info box but none to be seen on this thread and the link to the previous one!?!?! Is this something to do with XP SP2?
Anonymous said:
Hi me again, dont want to sound stupid but I've tried both Opera and Explorer and cannot find any executable file in the first post. Normally it appear in some sort of info box but none to be seen on this thread and the link to the previous one!?!?! Is this something to do with XP SP2?
Click to expand...
Click to collapse
You cannot download it as a guest! If you are a member of this forum you have to log-in before you can see the file you want to download. That's what I encountered before so just try logging in first.
Good luck!
THank you very much superperry. Should have registered before but was always too lazy.
I have put together rom upgrade 1.72.903
This thread can be closed. See http://forum.xda-developers.com/viewtopic.php?p=68652#68652 for the new one
Edit: The new upgrade files are now available (see refered post)
An error need help please
I downloaded the files then followed the instruction below but now I get error
the flashing process
first the devicedata is obtained from the device, with HimaGetDeviceData.exe, this gets the operatorname, and language/country code from the extended rom, sector 2 of the BDK.
Then a tool 'HimaClearJumpCode' is executed, which erases the jump at the start of the kernel. causing the bootloader to start at next reboot.
the upgrade tool then connects to the bootloader of the xda, via serial over usb. ( port \\.\WCEUSBSH001 )
warning do not just run the 'HimaClearJumpCode' program, it will erase part of your OS rom, after which you will have to repair your device by running an entire upgrade again.

Going back to WM5

Not really, but would have to flash back to experiment on TomTom Then I will be back with the pack .
This is what I want to do. My TomTom code for version 6 has changed and still not got response from them to give me a new code. Their site says you can change device only once in 6 months While waiting for them to reply, I am going to flash back to WM5 and install TT and copy the exe file in Program files after registering the recognisable code. Flashing back to WM6, I will replace the one after instal with the previously copied one from WM5.
Is this legal and will it work? I have a backup so I hope reverting to current state will not be too much of a hustle.
Any sugestions?
The activation is on the maps, not the app itself.
I re-installed the app after re-installing wm6, the problem is with WM6 it changes the device code, so the hash of the device code and your product id are different in WM6,
I have both codes for wm5 and wm6, doesn't matter they need to give authority to your new wm6 device code found on your device after starting tt6.
Normally you can go to ttcode.com and enter your new device code and then it will authorise your maps automatically or provide a new product code. My problem is I got a new code when i switched from Tytn to Advantage and I have three device codes listed and can't add a fourth.
When I switched from the tytn to advantage, I found a 800 number and called and they did the authoirze and device change over the phone. Now, I can't find the number so I am in the same boat as you. Waiting on them to respond to 'my question' under my account login...Sent it yesterday and other than the auto response I haven't heard a thing...Wish I wrote down that 800 number.
give me the device code i might be able to get you activation code
I too had the same problem and it was solved very easily with tomtom home.
After I had upgraded to WM6, I reinstalled tomtom, but the map that was on my SD card would not work. I fired up tomtom home and it gave an error that the device did not match my login and did I want to log in with a different account. I clicked no, and it had a button called update I think and I think this updated my account with the "new" device. It then must have authorised the map I bought for the new device and allowed me to re-copy the map over, and everything is working now.
halljames said:
I too had the same problem and it was solved very easily with tomtom home.
After I had upgraded to WM6, I reinstalled tomtom, but the map that was on my SD card would not work. I fired up tomtom home and it gave an error that the device did not match my login and did I want to log in with a different account. I clicked no, and it had a button called update I think and I think this updated my account with the "new" device. It then must have authorised the map I bought for the new device and allowed me to re-copy the map over, and everything is working now.
Click to expand...
Click to collapse
Beware - it only allows you to change device code a limited amount (twice per year?) After that, you will have to send TomTom proof of change of device.

ROM upgrade success after a big issue ...

Hi folks,
Although I am generally not timid about modding certain products (such as my computers and TiVo), I do like to first take my time before diving in until I'm sure I've read most of the relevant threads and have gathered up the complete suite of software tools in one place. The resources on this site and the work of folks such as DCD and nueChem are amazing and outstanding and I want to say thanks for that.
As of yesterday, I felt read to take the plunge installing the bootloader, 3.27 radio ROM and DCD 2.3.2 kitchen build on my XV6800. However, I didn't just go with the stock kitchen. I added a couple of additional OEM packages from Alex.Kaiser.v4.OEM.Packages (the nue LED and audioparam packages and Resco File Explorer 2007 in particular).
The updating went great and I was able to OTA reprogram my phone without needing to call Verizon. However, I noticed that something wasn't right.
First, my phone had no connection data onboard so the phone didn't know to dial #777 for a data link and my attempts to enter this manually didn't give me any success.
Second, my PC wouldn't see the device unless I deselected the "advanced network features" (or similar, I forget the exact wording) checkbox.
Third, I couldn't install CAB files. They'd terminate immediately with an "installation was unsuccessful" message.
Finally, once I was able to establish a connection to the PC, I could add and remove files from the device *only* from the PC. Attempts to delete files from the device itself were met with a file permissions error.
After playing around for a while trying every tweak I could think of, I tried using Resco Explorer and, after a few minutes, got a registration code error/warning message. This made me wonder if this package was the problem: preventing certain types of file access due to it being in a limited-functionality mode from lack of a proper reg code.
So, I rebuilt the ROM without it and now all is well! I'm loving the new dialer and comm manager as well as the active GPS (I've tested it only with Google Maps and GPSToday so far and it gets to within half a block). Not sure how well EV-DO Rev A is working yet. I tethered the phone and ran an online speed check, obtaining 1.2Mbps download but only 60kbps upload. It's possible this is related to my local coverage (Nyack, NY), so I'll try this again from a known-good Rev A area.
Anyway, just wanted to relay my experience in case it proved useful to anyone.
One other thing: I used PIM Backup to backup my data beforehand since my sycing is generally done on my work machine and I was doing the ROM updating from home. Upon restore, it wouldn't restore my email messages because it didn't find the corresponding account. So, it's important to note that this account info isn't backup up and that you first need to create the account before doing the restore step (making sure to name the account the same as before so that it matches up).
David

Update 7.0.7008.0 is out!

Hello guys,
just to inform you that an update is available....
It is not yet flashable to our HD2 (error code - wrong registry) but I am sure the cooks will be able to fix it in no time.
According to Microsoft Windows Phone blog, this update will enhance the updating experience for future update, without giving much details.
What’s in this update?
This first update for Windows Phone is designed to improve the software update process itself. So while it might not sound exciting, it’s still important because it’s paving the way for all future goodie-filled updates to your phone, such as copy and paste or improved Marketplace search.
In the future, I encourage you to check out our new update history page on the Windows Phone website for a brief, plain-English summary of what each update does or what features it adds to your phone.
hmmmm...any idea what that update is for??any news??and is it safe to flash on our hd2??
edangel said:
hmmmm...any idea what that update is for??any news??and is it safe to flash on our hd2??
Click to expand...
Click to collapse
i tried to update my HD2, but at last i got error!! somthing with backup!
Well at least Xboxmod and the rest of the Devs will now be able to cook up this new update.
So folks you will just have to wait until its done, as you cannot update unless you have a real HD7 phone.
edangel said:
hmmmm...any idea what that update is for??any news??and is it safe to flash on our hd2??
Click to expand...
Click to collapse
mmmmm i think the clue is in post # 1 ? or maybe you dont bother to read!!!!
You cannot update a LEO70. Only a real HD7 phone.... So flash to your hearts content.
You are all going to have to wait until the Dev's do an update to the LEO7 roms etc etc.
Are these better updates automatic? If so, would they break a custom rom on HD2?
This is just an update to update the updater... Seriously.
I tried and has been well documented. update fails but did no damage to my rom... so, no harm no foul...
I actually hesistated to even update the Zune software... let alone try to update my HD2. I thought MS may block us out some how.
this is update file wich is downloaded by zune.
It is contains files:
Code:
appplatform.7.0.7004.0-7.0.7008.0.cab.pku
avcore.7.0.7004.0-7.0.7008.0.cab.pku
basedrivers_os.7.0.7004.0-7.0.7008.0.cab.pku
buildinfo.7.0.7004.0-7.0.7008.0.cab.pku
commsapps.7.0.7003.0-7.0.7007.0.cab.pku
commsplatform.7.0.7004.0-7.0.7008.0.cab.pku
coresvcscmn.7.0.7004.0-7.0.7008.0.cab.pku
deviceupdateagent.7.0.7003.0-7.0.7008.0.cab.pku
dmapps.7.0.7004.0-7.0.7008.0.cab.pku
location.7.0.7004.0-7.0.7008.0.cab.pku
msxipkernel.7.0.7003.0-7.0.7007.0.cab.pku
msxipkernel_uldr.7.0.7003.0-7.0.7007.0.cab.pku
rms.7.0.7004.0-7.0.7008.0.cab.pku
securitycore.7.0.7004.0-7.0.7008.0.cab.pku
shell.7.0.7004.0-7.0.7008.0.cab.pku
splash.7.0.7004.0-7.0.7008.0.cab.pku
syncapps.7.0.7004.0-7.0.7008.0.cab.pku
syncplatform.7.0.7004.0-7.0.7008.0.cab.pku
Each file contains the files with header DFBN and this is end of my knowledge, but maybe this helps someone
Metallic-Force said:
I actually hesistated to even update the Zune software... let alone try to update my HD2. I thought MS may block us out some how.
Click to expand...
Click to collapse
I have done both, the phone restarted a couple of times and then said it could not be updated because of a registry error. Of course, it couldn't but I was foolish enough to try.
After the update failure everything was back to what it was (nothing changed) and, YES, I could still access the marketplace. I think if MS wanted to block us they could have done it already, probably through our IMEI.
I mean the update process was started 'cause it 'saw' the phone as HD7, it even created a back up, downloaded new files and then it stopped and returned everything to its original state.
I think there is no problem with 'detecting'.
Update on the update...
I'm not sure if this is the right place but does this mean an update is available to change my i-Phone to WP7???
Jokes,
Seriously, on the phone update, zune gives an error code
"80180089", and a message that it cannot update
"because your phone registry settings are incorrect"...
DFT, XBoxMod and all the rest of you brilliant chefs out there, does this mean we can update with a few minor (or major) registry changes or does it need a proper cooking??
Edit:
Just searched and found this on the WP7 Pre-update update to allow a better update experience
http://www.pocket-lint.com/news/38712/samsung-omnia-7-broken-update
it seems it may have fncked your phone if you had been able to update, so we're all winners here!!
The update seems to be for hd7 only, I have a Mozart aswell as HD2 and no update is available for that.
elMInStER said:
this is update file wich is downloaded by zune.
It is contains files:
Code:
appplatform.7.0.7004.0-7.0.7008.0.cab.pku
avcore.7.0.7004.0-7.0.7008.0.cab.pku
basedrivers_os.7.0.7004.0-7.0.7008.0.cab.pku
buildinfo.7.0.7004.0-7.0.7008.0.cab.pku
commsapps.7.0.7003.0-7.0.7007.0.cab.pku
commsplatform.7.0.7004.0-7.0.7008.0.cab.pku
coresvcscmn.7.0.7004.0-7.0.7008.0.cab.pku
deviceupdateagent.7.0.7003.0-7.0.7008.0.cab.pku
dmapps.7.0.7004.0-7.0.7008.0.cab.pku
location.7.0.7004.0-7.0.7008.0.cab.pku
msxipkernel.7.0.7003.0-7.0.7007.0.cab.pku
msxipkernel_uldr.7.0.7003.0-7.0.7007.0.cab.pku
rms.7.0.7004.0-7.0.7008.0.cab.pku
securitycore.7.0.7004.0-7.0.7008.0.cab.pku
shell.7.0.7004.0-7.0.7008.0.cab.pku
splash.7.0.7004.0-7.0.7008.0.cab.pku
syncapps.7.0.7004.0-7.0.7008.0.cab.pku
syncplatform.7.0.7004.0-7.0.7008.0.cab.pku
Each file contains the files with header DFBN and this is end of my knowledge, but maybe this helps someone
Click to expand...
Click to collapse
There's one more file (at least in the update I got):
Code:
xna.7.0.7004.0-7.0.7008.0.cab.pku
Edit: it's also present in your attached cab.
This update sounds useless to us at the moment. look forward to copy and paste. Lets not forget some tethering as well
will3k14 said:
This update sounds useless to us at the moment. look forward to copy and paste. Lets not forget some tethering as well
Click to expand...
Click to collapse
nodo update is already leaked. (includes copy and paste)
lolmensch said:
nodo update is already leaked. (includes copy and paste)
Click to expand...
Click to collapse
do you have a link to that ?
will3k14 said:
This update sounds useless to us at the moment. look forward to copy and paste. Lets not forget some tethering as well
Click to expand...
Click to collapse
I met with MS Mobile reps last week, they confirmed that copy/paste will be in the next big update but nothing about tethering. When I asked specifically they said the ability to do this is there, some phones I guess you have an option by entering a code at startup. ??? They sais this is more of a carrier thing. I think that means carriers don't want it as it cuts down on their data card sales.
ceesheim said:
do you have a link to that ?
Click to expand...
Click to collapse
in the HD2 WP7 dev section
I'll pass on this one, waiting for the leaked NODO to be developed...

Problem with LUMIA 800 - the phone is reseting itself

Hello all,
Not a great first post, but I have a problem, that I cannot solve myself.
I bought LUMIA 800 from a guy on ebay, really good offer(ofcourse), the phone was in good condition, all functioning. Checked the IMEI - not stollen. After taking it home, I noticed that I cannot log into microsoft live, facebook and twitter, from the add new account menu. It keeps giving me - there is an error, please try again later. However, day after that, the phone gives me a message - this demo phone is going to be reset. After that reboots, with all my data formated and starts installing content, like some demo contacts, messages and etc. Also a promo video is played, while I`m loading it.
So, in short - is there a way to get that phone to function normally? I tried both formats, from the menu and with the 3 buttons, it always starts loading the demo contacts and etc.
Any help will be greatly appreciated!
Pavel
ok, did my homework and searched the forums. I will try with standart debranding method, hope it works.
you can flash it using NCS (Nokia Care Suite). I will upload a handy tool for you. wait a moment....
here you can download the tools: http://www.multiupload.nl/91Y8NK6L7E
greatly appreciated Tim! thank you
Hi,
I also got one of those demophones and I tried Tim's method but When I do Step: 20 and Step: 21 I do not see the newer firmware there.
The line where it should be is plank.
I have downloaded firmware from navifirmplus and place it to that exact place what it is on Tim's document: C:\ProgramData\Nokia\Packages\Products\RM-801 without any subfolders.
But on my PC I had to make that products folder too, there was none when I first time navigate to that folder, I check File -> setting from product support tool for store and there that folder is right but I do not see that newer firmware, so can anyone help?
you must run the applications under Administrative rights. so right click on the NCS and click: "Run as Administrator"
otherwise the program doesn't have access to the c:\programdata\......
most accounts have administrator rights, but if you have UAC (userAccountControll) enabled on your computer than the error that you describe will come.
Hi tim!
I tried with administrative rights, now effect, still do not show "new software version"
Does that Product Code have to be same on downloaded firmware and that it is already on phone? caude in phone I have 059N394 and firmware I downloaded is 059N341
You solved your own problem ;-).
yes that's the issue, make the productcode that you downloaded the same as the productcode of your phone, and it will work.
in NaviFirm there is not a code with "059N394", I would download the firmware that is applicable to my country and color, and most matching with the productcode of the phone.
sorry for my bad english....
Please hit the "Thanks" button if I helped you....
Thanks! ur a MAN!!!
It worked!!
Please have you got someone firmware NOKIA LUMIA 800 RM-801 for Nokia Care Suite ?
Thank you very much for your help.
David

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