Anyone with light leakage or dead pixel issues? - Thunderbolt Q&A, Help & Troubleshooting

Just wondering as I've returned one bolt for a dead pixel and now exchanging 2nd for some light leakage issues at the bottom of the phone.

All of them have the light leakage. And for the people who say they don't its because you have to told it at an angle. http://forum.xda-developers.com/showthread.php?t=1016939

ddgarcia05 said:
All of them have the light leakage. And for the people who say they don't its because you have to told it at an angle. http://forum.xda-developers.com/showthread.php?t=1016939
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Wow...well I can confirm all of them dont have this. I had my first bolt side by side to this one. Original with dead pixel has no leakage. This one has no dead pixel but does have leakage. This is frustrating as it should be taken care of by HTC. Didn't they learn from there EVO issues? I will be at the VZW store tomorrow and will not walk out without a thunderbolt that has no leakage or dead pixels.

I do not have any light leakage. I can tilt it slowly around while looking in the dark, there is none anywhere.
I took a video but it doesn't look great. Can't see much. I'll upload it though.
Sent from my ADR6400L using XDA App

No issues here

http://www.youtube.com/watch?v=oVmdB11isKI&feature=youtube_gdata_player
None here.
Sent from my HTC Glacier using XDA App

the leakage at 0:15 on that video is all I have but pretty much every Thunderbolt has that.

PJnc284 said:
the leakage at 0:15 on that video is all I have but pretty much every Thunderbolt has that.
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Every phone I have had has that, not sure if it is a flaw.
Sent from my ADR6400L using XDA App

Silly people return the phone for the light leakage in the video, my droid incredible does that and so does my thunderbolt.

I have light leakage on the bottom of my screen, but not enough for me to return it.

I had leakage bad on my first one. Switch to a second one which feels like someone was rough with it. The vibration is rough and the plastic bit below the screen is coming up on both ends and the middle. They wouldn't let me swap though. No one could see the problem. Well, it wouldn't connect to 3G yesterday so they gave me a new one. Haven't played with it much, just put the battery in so I could be sure it works. Now it's sitting letting the screen protector dry. It think it's better though.

Ive returned one with a dead pixel. Both phones ive had leak at the bottom.
sent from somewhere

Yesterday while switching wallpapers I discovered a dreaded stuck pixel, green in color. Went to the Verizon store I purchased it. HOLY #$%^Z^...they gave me the hardest of times. Keep in my I was still on my 14 day period. 2 of the employees could NOT see the stuck pixel and basically implied that I was crazy.
The "tech support" guy could clearly see what I was referring to...and did the exchange. The new unit seems OK so far.

I got leakage. I also wished the screen was set flush with the edges.
sent from a sweet paper weight.

Do you think i could return a phone or exchange even if its after the14 days?

wherestheboost said:
Do you think i could return a phone or exchange even if its after the14 days?
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If it's after 14 days but something covered by warranty they'll have to send you one. They overnight it though so it's not bad.

Related

Light coming thru near the buttons?

Any of you have light leakage, would you exchange your phone for something like this?
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I have it but its extremely minor I really can't even tell unless its pitch black in the room. And someone has tried on this forum to exchange a phone because of that and Verizon would not allow it.
Sent from my ADR6400L using XDA App
Thanks for the response
Sent from my ADR6400L using XDA Premium App
None on mine. I will say that when I bought the EVO upon release I had major leakage issues. Sprint swapped it out with no question. Not too sure if Verizon would do the same since I'm a new VZW customer, but that was one of the first things I looked for when I got my TB.
Sent from my ADR6400L using XDA App
Yes I would and I did. I was really distracting in dark or dim rooms. It looked light the tip of a lit cigarette next to the home and search buttons. It got to the point where I was using an app called adjbrightness to force the button backlights off for good. My replacement was a great improvement thankfully. Just tell them to hold it between two shelves or under the register to see it. Afterward call vzw to verify that they noted the issue on your account.
Update: by light leak I meant bleeding throught the black paint near the buttons.
I don't know if this may help but try Going to another verizon outlet to get a replacement. I did this because I wasn't sure if the whole batch had the same issue at the previous store.
Remember to return to stock before exchanging. They will charge you full retail price for a rooted phone which has been exchanged. And they wont give the rooted one back. Good luck.
There was non on my first but my first Thunderbolt had a serious hardware issue. My second has a little light leaking but really can only be seen at night. My thoughts are that I wouldn't bother returning it. You may trade one problem for another. The phones are all mass produced perfection doesn't exist. I mean my G5 mouse I am using now has some led light leaking around the seams its normal. I never even noticed until your thread.
Boss428man said:
There was non on my first but my first Thunderbolt had a serious hardware issue. My second has a little light leaking but really can only be seen at night. My thoughts are that I wouldn't bother returning it. You may trade one problem for another. The phones are all mass produced perfection doesn't exist. I mean my G5 mouse I am using now has some led light leaking around the seams its normal. I never even noticed until your thread.
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I don't think they were talking about the light leakig throught the seems. The light is bleeds throught the black paint near the buttons. Like if the coating of paint was too thin in some areas. A little light leak is fine but bleeding through the paint is not.

Does every phone have light leakage

Does every phone have light leakage on the bottom
Sent from my PG86100 using XDA App
Probably not
I have had 2 and both of mine have it. I am exchanging this one this afternoon. My sprint store is a bunch of pricks and dont want to exchange for it
I need my independence from SENSE. Project s-off will succeed
nope none !!
Not seeing any.
None here, exchange it.
Sent from my PG86100 using XDA Premium App
I don't
10 char
Only light I see comes from charging ports, but is nice in dark so I can see where I am going
Im on my third EVO 3d, and all of them have it around the the bottom , however I had one with dust under the screen and dead pixels , so if you exchange it for light bleed , be prepared to deal with other issues , after dealing with the dead pixels and dust, I can deal with the light bleed
Sent from my EVO 3D using XDA App
None for me.
HTC is very annoying. If its not light leakage its dead pixels. It's sad we still throw all our money at these pricks....I've owned almost every HTC phone out there(at least a variant of one) and its always something man. I personally hate samsung but you never hear anyone complaining about build quality; they usually complain about touch wiz or lack of dev support. I'm on my 2nd 3D, 1st one had super light leakage, and extremely loose 2D slider. 2nd one now has 2D slider problem and now i got a noticeable dead pixel when screen is black. I shouldn't have to trade 3 times to get a perfect phone. I think its about time to find another hardware manufacturer to worship.....p.s I went through this same process with my og evo smh.
Rant over LOL
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I don't think mine has it. I looked breifly before putting my case on. I do have one single stuck pixel that's really small and i can only see it on a black screen. Doesn't bother me at all
Sent from my PG86100 using XDA Premium App
Everyone who owns a E3D pretty much has light leakage around the bottom bezzel underneath soft keys, and everybody has a loose 2D/3D switch. That's the way it is.
My ''xDU4L C0R3 SH00T3Rx'' shot you down in 3D!
r0cky0790 said:
Everyone who owns a E3D pretty much has light leakage around the bottom bezzel underneath soft keys, and everybody has a loose 2D/3D switch. That's the way it is.
My ''xDU4L C0R3 SH00T3Rx'' shot you down in 3D!
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No light leakage here, and no loose 2D/3D switch. I might've gotten the only perfect Evo 3D in existence.
dirkyd3rk said:
HTC is very annoying. If its not light leakage its dead pixels. It's sad we still throw all our money at these pricks....I've owned almost every HTC phone out there(at least a variant of one) and its always something man. I personally hate samsung but you never hear anyone complaining about build quality; they usually complain about touch wiz or lack of dev support. I'm on my 2nd 3D, 1st one had super light leakage, and extremely loose 2D slider. 2nd one now has 2D slider problem and now i got a noticeable dead pixel when screen is black. I shouldn't have to trade 3 times to get a perfect phone. I think its about time to find another hardware manufacturer to worship.....p.s I went through this same process with my og evo smh.
Rant over LOL
Sent from my PG86100 using XDA Premium App
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Being on my 4th, I feel ya! Dead pixel, paint missing by the menu button, yellowish tint to the screen w/bad light bleed from the bottom. My 4th is actually pretty good. No dead pixels or missing paint. The screen is 100x's better, the colors pop and can appreciate the SLCD now. Only very minor light bleed across the bottom and only visible in the dark. Nothing like my 3rd, it was out of control lol
If we could get an app like screen filter which can turn the capacitive buttons off/on...someone should make an app that has a slider to dim them.
First one received from tela sales Kentucky warehouse had light leakage galore on bottom & creeping up both sides at soft key area ugly stuff.
I took to corp store swapped out for new no leakage present.
2d-3d key is tiny loos of course no big deal.
That should be easy jerry-rig fix padding out key with scotch tape, I'm just waiting for good tear down video before doing so.
vWvSTATICvWv said:
Being on my 4th, I feel ya! Dead pixel, paint missing by the menu button, yellowish tint to the screen w/bad light bleed from the bottom. My 4th is actually pretty good. No dead pixels or missing paint. The screen is 100x's better, the colors pop and can appreciate the SLCD now. Only very minor light bleed across the bottom and only visible in the dark. Nothing like my 3rd, it was out of control lol
If we could get an app like screen filter which can turn the capacitive buttons off/on...someone should make an app that has a slider to dim them.
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Damn 4 lol sheesh. I forgot to mention my speaker sounds really low as compared to my first 3D. When changing tracks it also makes a "pop", my first one definitely didn't do that.
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dirkyd3rk said:
Damn 4 lol sheesh. I forgot to mention my speaker sounds really low as compared to my first 3D. When changing tracks it also makes a "pop", my first one definitely didn't do that.
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ya my 1st had low speaker volume slight pop sound with major leakage
I look at it this way.
More Issues are to be expected in 1st - 2nd batch device builds.
Moto & Samsungs have them HTC is no different.
dirkyd3rk said:
HTC is very annoying. If its not light leakage its dead pixels. It's sad we still throw all our money at these pricks....I've owned almost every HTC phone out there(at least a variant of one) and its always something man. I personally hate samsung but you never hear anyone complaining about build quality; they usually complain about touch wiz or lack of dev support. I'm on my 2nd 3D, 1st one had super light leakage, and extremely loose 2D slider. 2nd one now has 2D slider problem and now i got a noticeable dead pixel when screen is black. I shouldn't have to trade 3 times to get a perfect phone. I think its about time to find another hardware manufacturer to worship.....p.s I went through this same process with my og evo smh.
Rant over LOL
Sent from my PG86100 using XDA Premium App
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Agree! They really need better quality control. At my local RS I opened 5 boxes and every phones had flaws, including, smashed power buttton, nick on black paint, seams on edges not flush. This is ridiculous! I have a good unit, but dreading the day something happens, like light leakage, for example. GET IT TOGETHER HTC!!!!
I have horrible light leak around the bottom inch of the phone all around the cap. Buttons..
Radio shack said I can't return it "because I'm past my 30 days"
I bought a og EVO to tide me over till the EVO 3d came out... Back on June 1st and since I exchanged my og EVO for the new evo3d they consider it being past my 30 days?
I spoke to the manager and told her that it should be based on the date of new purchase not based off original purchase...
Last time i got to radio shack or best buy for realz
sent from a 3devo

Dead Pixels...

So I work for Sprint, and I just got my replacement and come to find it has 2 dead pixels. I'm within my 30 days but what you guys think? keep replacing until I get one with clearly 0 dead pixels? anyone else get bothered by 1 dead pixel or what.... the first evo 3-d had 4 dead pixels.
yes, who the hell wants to have a screen with dead pixels? I certainly would not pay for that.. others have returned it.
I am going on my 4th evo but for hw related problems such as locking, not charging etc. if i got one that had a deal pixel.. it would go back to HTC/sprint.
DataDork said:
yes, who the hell wants to have a screen with dead pixels? I certainly would not pay for that.. others have returned it.
I am going on my 4th evo but for hw related problems such as locking, not charging etc. if i got one that had a deal pixel.. it would go back to HTC/sprint.
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+1 and you work for sprint. I work for a bottled water company. If I got a bad bottle or my cooler wasn't working correctly I'd want it replaced asap.
Sent from my PC36100 using XDA App
I have yet to see a dead pixel on one.. can you post some pics if you have a good camera
heathmcabee said:
I have yet to see a dead pixel on one.. can you post some pics if you have a good camera
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yeah me either....id like to see these dea pixels if u can post a PIC.....also i thought someone said that theres an app that can detect if u have dea pixels.....anyone know what its called?
I would not keep a phone with a dead pixel and i didn't, went through a few of them. to me it's a defect, what's the reason to not return a brand new device if it has a defect. but on the other hand that might sound like i am spoiled, the phone still works the same even if there is one dead pixel.
Yeah, to me, a dead pixel is a defect. I would not pay $200 for a brand new phone and settle for it to be in less than perfect condition. You can download "Dead Pixel Test" from the market. It just displays solid colored screens, which make it easier for you to spot a dead pixel.
reverepats said:
yeah me either....id like to see these dea pixels if u can post a PIC.....also i thought someone said that theres an app that can detect if u have dea pixels.....anyone know what its called?
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yeah its in the Market called "Dead Pixel Test" it goes through all the colors to see if you have stuck or dead pixel's. I haven't see any yet and have had 2 E3D's.
I have a stuck pixel, on green. It's really only noticeable when using the camera. I'm going to exchange it since I can, otherwise it's something I can live with.
ive never had a phone with a dead pixel..or maybe i've never noticed it..hmmmm
bobdude5 said:
ive never had a phone with a dead pixel..or maybe i've never noticed it..hmmmm
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Probably the latter.
My recommendation is if you do not see it, don't go looking for it. Odds are you will probably find 1 or 2 but if you do not know it is there, then who really cares.
Also, the pixel is not dead unless it stays black. What everyone is seeing is a stuck pixel and it is very common on these screens.
My first 3D had a stuck pixel. This one all pixels are good but there is a big-ass speck of dust under screen. I hate to do this, but I'm gonna have to go back and either have it cleaned or replaced. On another note...my 3G is kicking ass today with the stock EVRC Home and Roaming settings in my living room! An average of 5 tests 1090kbps D/L 410kbps U/L here in Tacoma, WA...not bad! Hope this lasts!!
So today I got my 3rd replacement and it actually has more dead pixels then the 2nd replacement... The 2nd one I think im going to keep since its 1 pixel on the screen and 2 on the bottom near the buttons... I don't want to keep having to do return kits and fighting for credits... its harder for us that work at sprint because we don;t get the exchanges in-store everything is online...
boy do you have that right... if you don't see a dead pixel don't go looking for one!
many years ago I bought a hans g monitor from newegg that was on super sale... so cheap it sold out fast...
so everyone was reporting anywhere from one or more dead or stuck pixels. the people with the stuck pixels were for the most post able to fix them by gently massaging them. a few had the pixels stay stuck. others had dead pixels.
I personally have a few in a horizontal line. they are stuck in a dark grey which could have really been much worse.
but after so many years, the monitor with stuck pixels is still worth they price I paid. sure, we paid good money for our phones, and I do expect a product that is one hundred percent, but if the pixel is out if the way or isn't easily noticed, why not keep it?
then again, our vision is concentrated in a much smaller area so it might be really bad. but either way, while curious I won't be checking for damaged pixels! cause that might just drive me insane because you can't un-see what you have seen lol
sent from my 3vo using XDA app
3 dead pixels here I think, but you only see em if you staring at a lit screen with nothing on it... And if you doing that then you just tryna find a complaint
Bussin Caps n 3D
I am still up in the fence about returning my phone because of one tiny stuck pixel.
I think the question is, how many EVO's would I need to go through to get one without. I am guessing a lot more people have stuck pixels that just don't know about because they haven't found them yet.
I think the odds of getting a perfect screen are probably far less then getting one with stuck pixels.
As the 30 days grows closer this decison is becoming harder and harder and I keep talking myself out of the return thinking I might get something worse but I am just not happy with non-perfection!
[email protected] said:
I am still up in the fence about returning my phone because of one tiny stuck pixel.
I think the question is, how many EVO's would I need to go through to get one without. I am guessing a lot more people have stuck pixels that just don't know about because they haven't found them yet.
I think the odds of getting a perfect screen are probably far less then getting one with stuck pixels.
As the 30 days grows closer this decison is becoming harder and harder and I keep talking myself out of the return thinking I might get something worse but I am just not happy with non-perfection!
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Maybe you exchange the one you have now and if it has problems you should return it and wait for the next hardware version. Maybe it will have less problems.
Sent from my PG86100 using Tapatalk
So I bit the bullet and went for the exchange.
I am happy to say that the new device has no dead pixels! What is does have a the slightly crooked screen but I would have never even known what that was if not reading it on here so I can live with that over dead pixels.
Also, my screens colors seem so much better on this one. Maybe the misaligned screens are the ones with the whiter whites because it definitely looks better?
One thing I found weird was the lock screen was set on the weather one. My first one was not...It was definitely an un-opened box and I didn't even think about till hours after when I was like, um I didn't change my locks screen and it had the weather one as default.
Anyone, much happier with this one....
How to spot a dead pixel?
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nuggyunlimited said:
How to spot a dead pixel?
Sent from my PG86100 using XDA Premium App
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I will tell you but in all honesty if you haven't found one, I wouldn't go looking for it.
In the market if you search pixel, there is something called dead pixel test or something like that. It cycles through different colors. The most popular culprits will usually show on the black screen.
Go into a dark room and turn the brightness up. What you usually will see are bright white spots on the black screen which would be the stuck pixels.
Only the strong hearted and non OCD people should do this....Although any OCD person probably won't be able to control the urge to search for it now.

T-Mobile guys...have a question

so, im on my second amaze (first one had a dead pixel) and i need to take this one back now too because i have these 3 bright spots under the cap keys where light is leaking thru that is pretty bad and that i never noticed on their display model or the first one i owned.
since ive only been with tmo about 2-3 weeks, im not really sure how often i can return a phone for being defective (still within remorse period). do they flag your account for too many returns? is there a limit to the amount of phones they will exchange? should i try and return this phone to a different store?
i feel like for the money i paid for this phone it should be flawless and at the same time its both a burden on me and tmo that i keep having to return this phone. thoughts? experiences? thanks
the three bright spot are on all models, its a known issue with the phone, they may take it back, but you will get an other one with the same issues.
mrmako777 said:
so, im on my second amaze (first one had a dead pixel) and i need to take this one back now too because i have these 3 bright spots under the cap keys where light is leaking thru that is pretty bad and that i never noticed on their display model or the first one i owned.
since ive only been with tmo about 2-3 weeks, im not really sure how often i can return a phone for being defective (still within remorse period). do they flag your account for too many returns? is there a limit to the amount of phones they will exchange? should i try and return this phone to a different store?
i feel like for the money i paid for this phone it should be flawless and at the same time its both a burden on me and tmo that i keep having to return this phone. thoughts? experiences? thanks
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i dont think it matters how many you physically return but if your requesting them from insurance they do because a lot of people scam insurance and just sell their devices.
Although, the capacitive lights at the bottom do leak, a lot. this is a well known issue and its highly likely that the next Amaze you get will have the same issue. If I were you, I'd at least root, and download adjbrightness from the market and just turn em off. It saved me some battery and got rid of all the light leakage hope I helped bro
if it is a deal breaker for ya, just get the GSII, its a good one too
mikeschevelle said:
the three bright spot are on all models, its a known issue with the phone, they may take it back, but you will get an other one with the same issues.
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check out this thread (http://forum.xda-developers.com/showthread.php?t=1438805) see how this guys 3 dots are barely noticeable? mine are as bright as the cap keys themselves and the display model at 2 stores ive been to doesnt have em. i can deal with the way those look in the pic, but mine are super noticeable
mikeschevelle said:
if it is a deal breaker for ya, just get the GSII, its a good one too
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had one of those too and had a bunch of ghost lines and blobs, plus the low resolution didnt really appeal to me on such a big screen
You can exchange it as many times as you want. Hell, I exchanged mine 4 times in one week! The issue I keep having is I have blue lines in my LCD. I am on my 6th replacement.
mrmako777 said:
so, im on my second amaze (first one had a dead pixel) and i need to take this one back now too because i have these 3 bright spots under the cap keys where light is leaking thru that is pretty bad and that i never noticed on their display model or the first one i owned.
since ive only been with tmo about 2-3 weeks, im not really sure how often i can return a phone for being defective (still within remorse period). do they flag your account for too many returns? is there a limit to the amount of phones they will exchange? should i try and return this phone to a different store?
i feel like for the money i paid for this phone it should be flawless and at the same time its both a burden on me and tmo that i keep having to return this phone. thoughts? experiences? thanks
Click to expand...
Click to collapse
Light bleed is a known issue. There is a modification you can make to almost completely fix. I say it doesn't affect normal usage so I left it alone. Strongly recommend you stick with amaze. It's a great device.
Sent from my HTC_Amaze_4G using xda premium
hasoon2000 said:
You can exchange it as many times as you want. Hell, I exchanged mine 4 times in one week! The issue I keep having is I have blue lines in my LCD. I am on my 6th replacement.
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LMAO. thats being assertive isnt it? good to know, we pay far too much money for phones that should be flawless right out of the box. guess ill be exchanging this for another, and another until they get it right!
glacierguy said:
Light bleed is a known issue. There is a modification you can make to almost completely fix. I say it doesn't affect normal usage so I left it alone. Strongly recommend you stick with amaze. It's a great device.
Sent from my HTC_Amaze_4G using xda premium
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guys, my problem is not with the light bleed onto the screen, its with the 3 bright ass spots under my cap buttons. ill have to grab a picture tonight so you can see what i mean. they are literally as bright as the cap buttons themselves. its pretty bad...
mrmako777 said:
guys, my problem is not with the light bleed onto the screen, its with the 3 bright ass spots under my cap buttons. ill have to grab a picture tonight so you can see what i mean. they are literally as bright as the cap buttons themselves. its pretty bad...
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I never noticed these on my phone until last night when I was watching a show on my phone. Kind of annoying, and I'm hoping they don't get worse. I don't know how they would, but I've had the phone for two months and never noticed it till now.
For sure exchange though, I doubt they flag your account for having phone hardware issues. I only had 4 mytouch4gs in a year, but I was annoyed enough to get a free amaze out of it. They're good with exchanges. Wish they didn't have to be and the phones worked, but oh well.
Sent from my HTC_Amaze_4G using XDA App
It really sucks having blue lines in the LCD. Since I am not far from Chicago, the cold weather here I believe is triggering the issue. I am going to keep exchanging until HTC gets it right and T-Mobile sends me a good phone lol.
Exchange it man! Don't be shy. You deserve what you pay for and tmo needs to be held responsible for providing that. Guarantees are only useful if you use them! If they overcharged you for some service would you just pay it because you don't want to burden them? I do agree it can be a pain to bring it in, I would go so far as to request a discount on your service. Never forget, they are there to serve you!
P.S. I also never lock myself into contracts, just so I have the option to quit. You would be amazed how much better service you get from the "customer retention center."
Sent from my HTC Desire Z using Tapatalk
As far as I know, most if not all amazes have a dead pixel, capacitive buttons lights leak into the screen and the blue lines are normal no need to replace your phone, besides, its not a big issue.
Sent from my HTC_Amaze_4G using xda premium
I don't think mine has a dead pixel
Sent from my HTC_Amaze_4G using XDA App
eggydrums said:
As far as I know, most if not all amazes have a dead pixel, capacitive buttons lights leak into the screen and the blue lines are normal no need to replace your phone, besides, its not a big issue.
Sent from my HTC_Amaze_4G using xda premium
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I definitely don't have any dead pixels in all 3 of my Amazes
mrmako777 said:
LMAO. thats being assertive isnt it? good to know, we pay far too much money for phones that should be flawless right out of the box. guess ill be exchanging this for another, and another until they get it right!
guys, my problem is not with the light bleed onto the screen, its with the 3 bright ass spots under my cap buttons. ill have to grab a picture tonight so you can see what i mean. they are literally as bright as the cap buttons themselves. its pretty bad...
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Under the cap buttons? Really? I guess I will have to see the picture when u post it. The known light bleed issue is 3 white spots above the cap buttons... More so in between each cap button... But on the screen. It's noticeable when the screen has a black background. If that's not what you're talking about, then u may have a faulty device
Sent from my HTC_Amaze_4G using xda premium
glacierguy said:
Under the cap buttons? Really? I guess I will have to see the picture when u post it. The known light bleed issue is 3 white spots above the cap buttons... More so in between each cap button... But on the screen. It's noticeable when the screen has a black background. If that's not what you're talking about, then u may have a faulty device
Sent from my HTC_Amaze_4G using xda premium
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yup, its strange for sure. ive been spending so much time trying to restore my wifes kindle fire that i havent had much time for anything else. ill try and get a pic up in a few!
I don't have any blue lines or dead pixels on my Amaze, but so have the very common light bleed onto a dark screen, which was annoying.
I downloaded an app called screen filter off the market and it shuts the lights off on the soft keys. It was god sent! Didn't have to root my device either.
Not sure what you are talking about. Honestly don't want to as it may bother me if I see it on mine because of your picture, lol!
Loving this phone! Granted I just got it.
Sent from my HTC_Amaze_4G using Tapatalk
ok guys, just got back exchanging my 2nd device at a different store and wait for it...wait for it...this thing is flawless (so far)!!!! very, very minimal light bleed and absolutely zero light coming from in between the cap buttons...
the store i bought the first 2 units from admitted to me that they sold very few amazes so i figured i must have been getting old stock. well it turns out, the other store i went to today had gotten burglarized a few weeks ago and had all completely new inventory. looks like the newer units have maybe addressed our concerns? not sure, but at this point im very happy!!
now that i got a good unit, you guys are stuck with me here for awhile! LOL
That's cool man. Glad to hear you got a good Amaze.
It was funny after reading this thread, I kept looking for those spots you were talking about, which I do get, but bleeds into the screen and that app took care of that problem. But having it outside in the sun, I noticed those blue lines. It is faint, but there. Looks like a grid. I assume these are on all of the devices? I can't see it much unless outside and the sun beating on it at a certain angle.
Kind of how my Kindle Fire is as well.
Sent from my HTC_Amaze_4G using Tapatalk

Physical Screen Issue

So I am using my phone at night and I noticed some light bleeding. Not the usual one everyone talks about but at the very bottom of the screen where the Home button is. I can see light being emitted across the base of the screen where it meets the surrounding.
When I press the screen in on that section it goes away. So upon closer inspection I can see that the screen is slightly raised at that section and I can press down on it and it will be level but slowly raise back up causing the light bleeding.
Great. Anyway I bought this phone second hand. Do you think HTC will honor the warranty if I send it in to fix the screen?
Sent from my HTC_Amaze_4G using Tapatalk
After reading this I noticed I have this too. Im not sending mine since it doesn't bother me at all but if yours is really bad you should send it back. I don't see why they wouldn't make a warranty exchange.
Try and snap a picture, it'd help a lot more people see what the problem looks like
Goten310 said:
So I am using my phone at night and I noticed some light bleeding. Not the usual one everyone talks about but at the very bottom of the screen where the Home button is. I can see light being emitted across the base of the screen where it meets the surrounding.
When I press the screen in on that section it goes away. So upon closer inspection I can see that the screen is slightly raised at that section and I can press down on it and it will be level but slowly raise back up causing the light bleeding.
Great. Anyway I bought this phone second hand. Do you think HTC will honor the warranty if I send it in to fix the screen?
Sent from my HTC_Amaze_4G using Tapatalk
Click to expand...
Click to collapse
its normal, i have it too, so does my dad's amaze, both new phones
Hmmmm seems like another common issue. Ill try to take some pics today to show everyone what I am talking about. It amazes me, no pun intended, that I switched back to HTC from Samsung for better build quality and so far I've had so many issues already compared to the Vibrant I had before this phone.
Sent from my HTC_Amaze_4G using Tapatalk
I have the same issue, doesn't bother me though.
Sent from my HTC Amaze 4G
I also have it, Atleast i think its a light bleed, ive also thought that maybe its the light from the display just reflecting off the lifted edges/bezle??? Doesnt bother me much either anymore.
Noticed this the first day I have got the Amaze. Went back to the store, check the demo model, another new one sealed in box does the same thing, we are SOL
If I have the light enabled on the soft keys, I can see it.
Since day 1 it has been there but now it's creeping up the sides...as if the glass might simply 'pop' out one day, that's something I can reinstall.
Another vote for "visible".
thats really weird. I have a telus amaze and no problems here :/ just the normal screen bleed because of the light of the buttons.
Pics with and without the soft keys enabled, taken with my wife's amaze...which is also showing separation.
Always thought it was just a part of the design.
Sent from my HTC_Amaze_4G using XDA
I am trying to learn to appreciate it as a pretty glow during scroll menus in portrait LOL, that is what I thought it was at first HAHA!
I learned that most Amaze 4G has this issue, so I was like:
Waiting for someone's screen to just pop off now lol
Sent from my HTC_Amaze_4G using Tapatalk
Goten310 said:
Waiting for someone's screen to just pop off now lol
Sent from my HTC_Amaze_4G using Tapatalk
Click to expand...
Click to collapse
The gap has quickly moved from the bottom, up the sides.
After yeas of consistent use my HD2 case was bowed in on the sides, probably from the "stress" of 5 beautiful children...that includes twins.
lol.
The Amaze cases don't seem vulberable to such forces of massive rage grip, so hopefully no pop.
Both phones were complimentary due to a tmobile blunder, so no insurance (ocd kept my HD2 pristine, these should be fine) I'll do the 3m tape thing I've read so much about on the Sensation forums.
Now THERE'S a poorly built phone...kripes.
---------- Post added at 10:04 AM ---------- Previous post was at 10:00 AM ----------
morrislee said:
I am trying to learn to appreciate it as a pretty glow during scroll menus in portrait LOL, that is what I thought it was at first HAHA!
I learned that most Amaze 4G has this issue, so I was like:
Click to expand...
Click to collapse
but you're not forever alone, more of a trolololololol.
however it is your pretty glow, win/win!
Screen bleed is normal in the sense that it is common, but I for one do not consider it acceptable. It is not inevitable, and you can get a screen that doesn't have it.
I just tell myself that these screens are made super quickly and put in these phones super quickly, assembled by some in all likelihood poor underpaid worker.
I cut them some slack, although screen bleed absolutely bothers me. What I dislike is the lottery process. I would pay more for a screen that could guarantee no screen bleed.

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