[Q] Possible 4G issues and generic root questions - Thunderbolt Q&A, Help & Troubleshooting

I rooted my TB last night and today I've noticed that I've been on 3G more often than 4G. I have strong 4G throughout the metro area (Minneapolis/St Paul). It seems that once I restarted or switched into airplane mode and back, 4G came back.
Also, what exactly does rooting do? For example, once you root, what in the OS has changed? Thanks!

bosshoss16 said:
I rooted my TB last night and today I've noticed that I've been on 3G more often than 4G. I have strong 4G throughout the metro area (Minneapolis/St Paul). It seems that once I restarted or switched into airplane mode and back, 4G came back.
Also, what exactly does rooting do? For example, once you root, what in the OS has changed? Thanks!
Click to expand...
Click to collapse
Try doing a factory reset. This worked for me.
The reset will not remove root.
Sent from my ADR6400L using XDA App

Related

[Q] 4G issues after root

After Rooting this device i am having issues holding a 4G connection. My aera 4G is the best in the country according to verzion. Before root no issues after root only 3G. Could this be caused by the radio change during root? Anyone else with this issue?
I thought I had as I seemed to always have 4g in my office but noticed it was on and off today.. My thought wasnt that I rooted, but rather was watching the phone and little things like signal strength all day. I even switched over to lte only and evrc.b.
Maybe more tb's are hogging the signal
There's plenty of 4G flakiness going on, rooted or not. My 4G performance is identical to what it was pre-root. Usually it's great, sometimes it seems to just fade away to 1xRTT and stay there for a while. No amount of reboots or airplane modes will fix it. My phone did the exact same thing on Friday at my office (pre-root) and did it yesterday at the shopping center (post-root).
There's a couple of threads where this is mentioned/discussed already, you might want to search them out, there might be more information that helps you get a handle on the problem.
Starting to wish I never made the change to Verizon. Never had issues with T-Mobile 4G...
Sent from my ADR6400L using XDA Premium App
Jaywan said:
Starting to wish I never made the change to Verizon. Never had issues with T-Mobile 4G...
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
I hated T-Mobile when I had them... Never had 4g tho so can't say anything. My TB has ONLY been Post-root. I've had times where it shows mobile data as on and i have nothing coming thru. This was on the Stock Rooted. Now im on VirusROM and it seems to be a bit/alot better, i can't really test until school 2moro tho.

Signal Help

For the past 3-4 hours, my TB has shown 3-4 bars of signal but there is no 4g or 3g symbol next to the bars. When I go to surf the web or even do anything else it just doesnt load. Is the network down or what? I have a friend next to me with a droid 2 and his service is working fine so I'm wondering whats wrong.
Try putting it in Airplane mode, then back out.
kierandill said:
Try putting it in Airplane mode, then back out.
Click to expand...
Click to collapse
Nothing
Do you have wi-fi available ??
Sent from my Verizon 4GLTE HTC Thunderbolt
Hmm, I've had a similar problem since late last night/early this morning. If I'm on 3G I have 3-4 bars but never get an active 3G connection. I can however switch to LTE only and after a couple reboots get 4G. I've tried toggling airplane and mobile data but that didn't help at all. Are you in North Eastern Florida by chance? The Thunderbolt uses a different kind of 3G from other 3G phones so it's entirely possible for us to not have 3G when other people do.
One time that happened to me , I took out my SIM card , put it back in and rebooted . After that I had a signal.
Sent from my Verizon 4GLTE HTC Thunderbolt
You. said:
Hmm, I've had a similar problem since late last night/early this morning. If I'm on 3G I have 3-4 bars but never get an active 3G connection. I can however switch to LTE only and after a couple reboots get 4G. I've tried toggling airplane and mobile data but that didn't help at all. Are you in North Eastern Florida by chance? The Thunderbolt uses a different kind of 3G from other 3G phones so it's entirely possible for us to not have 3G when other people do.
Click to expand...
Click to collapse
No, I'm in Maryland. Do you still have this problem?
jbh00jh said:
One time that happened to me , I took out my SIM card , put it back in and rebooted . After that I had a signal.
Sent from my Verizon 4GLTE HTC Thunderbolt
Click to expand...
Click to collapse
Currently I'm at work and I dont know the password here so no wifi. But I do have it at home. I'll try your sim card trick and see if that works
jumpman1229 said:
For the past 3-4 hours, my TB has shown 3-4 bars of signal but there is no 4g or 3g symbol next to the bars. When I go to surf the web or even do anything else it just doesnt load. Is the network down or what? I have a friend next to me with a droid 2 and his service is working fine so I'm wondering whats wrong.
Click to expand...
Click to collapse
I had the same problem. I reset down to stock rom s-on. I did anything and everything. Since my wife has the same phone and hers had data symbol but mine didn't. But 24 hours later it went back on.... They already sent me a replacement but I sent it back. My was new. So I would suggest waiting 24 hours.
Sent from my ADR6400L using Tapatalk
dadsterflip said:
I had the same problem. I reset down to stock rom s-on. I did anything and everything. Since my wife has the same phone and hers had data symbol but mine didn't. But 24 hours later it went back on.... They already sent me a replacement but I sent it back. My was new. So I would suggest waiting 24 hours.
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
yeah, forgot to say mine is running stock, not rooted. still nothing.im gonna go to the verizon store and see whats up
Multi-post
Has happened to me twice. Had to replace sim card and that fixed my problems.
Sent from my HTC Thunderbolt using tapatalk.
jumpman1229 said:
yeah, forgot to say mine is running stock, not rooted. still nothing.im gonna go to the verizon store and see whats up
Click to expand...
Click to collapse
They'll mostlikely give you another one like they did mine. But like I said it came back on 24 hours later plus when i pull the battery and first boot up ill get 1x then when 3g pops I get no data icon.
I even swap my sim to my wife's tbolt and works great. Good luck
Sent from my ADR6400L using Tapatalk
I had the same problem yesterday. Got a new sim card and have data again.
Yupp got a new sim card and its working now. Thanks dudes
Sent from my HTC Thunderbolt using XDA Premium App
Jesus, was that one huge batch of bad sim cards or what?
Sent from my TBolt using my f***king thumbs...

[Q] Mobile Data Drop - Not Suspect To Outage

In the past two weeks, my mobile data has been down. I don't believe it to be an outage in my area due to the duration of the problem, and the inconsistency with other Verizon Wireless phones. I was running Juice Defender for a while, and every now and then I would notice that the Mobile Network would drop. Toggling the Mobile Network would not fix the problem, either. I usually cleaned out my cached data for the Juice Defender app, turned the app off, then toggled airplane mode once. (Sometimes just toggling Airplane Mode wouldn't fix it, therefore I had to clear the cache for the app.) Now this fails to work. I cannot get my mobile network to connect by any conventional means. When I receive MMS messages, my network will connect long enough to download the attachment. Also when I do a search for a Software Update, it connects just long enough to tell me there aren't any updates for my phone. I've tried updating my PRL with *228 and I've even tried *18 from a post over at Droid Forums. Neither work. I've removed the battery and SIM Card as suggested in some other threads here at XDA. I've also removed the Juice Defender app.
The phone is not rooted and has never been rooted with the Temp Root methods. I'm not opposed to rooting, but if I root, I'm gonna perm root and I would rather not have to factory reset my phone if I don't have to right now. I'm mainly posting this because I cannot find anyone online with the same issue that I am having. Any help would be appreciated. Personally, I think its an issue with Dalvik-VM. I can attach a copy of my LogCat if needed. Any ideas on my issue? Thanks in advance!
Check your power settings, if you are in economy mode it will mess with your data connection.
I have a paid version of JuiceDefender, it has caused me so many problems I don't even bother to install it anymore.
~John
I also have the same issue, tried a couple basebands and could not fix it. I ended up not using it...
Every once in a while my mobile network or just lte somehow gets turned off and I have to turn it back on, but that's rare.
I tried juIce Defender and also had problems losing my connection so I uninstalled it. Plus the settings were so confusing to me. I'm using Green Power now and that seems fine.
You didn't mention mhs so I assume you're not using it but that has known connection issues.
Sent from my ADR6425LVW using TapatalK
sunsys14 said:
I also have the same issue, tried a couple basebands and could not fix it. I ended up not using it...
Click to expand...
Click to collapse
Did you ever try doing a factory reset? I'm curious to know if that will fix it.
feralicious said:
I tried juIce Defender and also had problems losing my connection so I uninstalled it. Plus the settings were so confusing to me. I'm using Green Power now and that seems fine.
You didn't mention mhs so I assume you're not using it but that has known connection issues.
Click to expand...
Click to collapse
Juice Defender gave me fits, too. I'm not using my phone as a Mobile Hotspot, either.
I kinda think its my ROM. I'll play around with some stuff, or I'll just get around to doing a factory reset and see if that fixes the problem. I'll post any solutions here for others.
Are you in a good 4g area? If you scroll down the general section here, you will find my topic. If you use 3g more than 4g, there is a post in that thread about##778#. It helped me. Sorry if it doesn't help you, Cheers.
Sent from my ADR6425LVW using Tapatalk
I just wanted to let you know that I'm having this problem as well. I AM rooted and running CleanRom, but my daughter has a non rooted Bionic, and both of us suffered a complete loss of data today. My husband's rooted Rezound is fine.
I took my phone into Verizon today, and after initially just trying to swap out the phone (which I wouldn't allow them to do, it took me too long to get my phone the way I want it), they finally switched out the 4G sim card, and the data came back instantly.
When my daughter leaves school today, she will get her 4G card swapped out as well, and we'll see if it is in fact a network connectivity problem.
It seems to me that our 4G phones has a lot of trouble switching from wifi to 3G/4G service.
+1
CocoaGoddess said:
It seems to me that our 4G phones has a lot of trouble switching from wifi to 3G/4G service.
Click to expand...
Click to collapse
I will +1 this. My work WiFi is spotty, and so the phone falls in and out of WiFi. The Rezound HATES that and usually leaves me with no connectivity. There is definitely a WiFi->Mobile Network issue.
Try doing a factory reset. Could be a bad device... Im getting amazing reception on mine. I havent even seen my 3G or 1x icons yet. Constant 4G lock.
Forget what I said, my data connection has been dropped again for the past thirty minutes and there's no way for me to get it back.
I'm going to try a factory reset. I *really* don't want to have to send my phone back because my husband is getting amazing coverage on his Rezound. However, we're still in the first week of our Verizon contract, and if this looks like it will be a standing issue, then we'll have to cancel and go crawling back to horrible Sprint.
CocoaGoddess said:
I just wanted to let you know that I'm having this problem as well. I AM rooted and running CleanRom, but my daughter has a non rooted Bionic, and both of us suffered a complete loss of data today. My husband's rooted Rezound is fine.
I took my phone into Verizon today, and after initially just trying to swap out the phone (which I wouldn't allow them to do, it took me too long to get my phone the way I want it), they finally switched out the 4G sim card, and the data came back instantly.
When my daughter leaves school today, she will get her 4G card swapped out as well, and we'll see if it is in fact a network connectivity problem.
It seems to me that our 4G phones has a lot of trouble switching from wifi to 3G/4G service.
Click to expand...
Click to collapse
I think I'm going to try doing this. How painful was it for you to convince them to give you another SIM Card?
Edit: Just read your last post. Please let me know what a factory reset does for you.
They had no issues at all swapping out my 4G card, they certainly couldn't let me walk out of the store with no signal. They knew they had to try something.
The factory reset on the phone appeared to work. I've been steadily switching it from wifi to data, and the data signal picks up, albeit a tad bit slow. Only thing is, I still don't really get 4g, while my husband's Rezound has a great signal.
I got insurance on the phone, so I'll put up with it as long as I can before I start screaming at Verizon.
Good to hear. I'm going to try to switch out my SIM card today and see if that fixes it. I thought maybe it was something with the ROM, seeing as how my 3G will turn on whenever I need to send an MMS message, so a factory reset made sense to me. I just don't want to do it. Lol. Thanks for the info!
I've experienced it twice in the last 24hrs and it just happened to be right after I installed and used LTE OnOff. Don't know if there might be a connection there. I keep forgetting this phone has the ability to switch 4g/3G unlike the TBolt. Needless to say, that app is no longer on the phone.
KORM via the beast known as the Rezound.
I had an issue with the mobile network just dropping in and out (other people in the room did not lose signal). We currently don't have 4G and it is 3G only. I did a factory reset of the phone, but it continued to occur. Took the phone back to Verizon store to exchange it (it was 1 week old). At first they weren't going to and gave me a run around but in the end exchanged it. Have had no problems with new phone.
My girlfriend's Bionic keeps dropping 4G more frequently than my Rezound. I get this problem too though. Usually a toggle of Airplane Mode fixes it...but it's pretty damn annoying. Happens once or twice a day!
A Factory Reset fixed it. Everything went smoothly, too. I backed up all my SMS Messages with HTC's Messaging app, and got my network back as soon as I restored it and set everything back up. Hopefully this will help anyone else who might have had the same problem.
I've been side by side with a fresh Rezound and watched both of them jump from 4g to 1x to 3g and sometimes never 3g. The problems were a million times worse with my droid charge as it's a combination of the handsets and the towers.
Posted via Tapatalk mobile app
Hmmm
I have this happen if I am in an area with NO signal (such as the basement level of my office building) for long time. Only a reboot will bring back data. Does not happen often (maybe 2ce in a month and a half).
I am intrigued by the person who blames the install of LTEOnOff. I have it installed but do not use it. Maybe if I ever have to hard reset (such as if ever run the unlock), I will not reinstall that program.

[Q] EVO 4G LTE only connecting to 1X?

Hi, so this month my 3G seemed extremely slow with pings in the 1000+, as well as less than 0.10mbps download/upload speeds. Today I noticed it's only connecting to 1X. This is even with full bars.
I spent 2 hours on the phone with Sprint who tried refreshing everything to no avail. They had me reset the settings within ##DATA# also.
It started some time, this month, after the last update. I am rooted, S-OFF, etc. running Stock With Goodies and even reverted back to the regular stock ROM and nothing is changed. I have the latest radios and firmwares also.
I don't have LTE in my area, but 3G is usually pretty decent. I have 3 other phones (EVO 3D's) in my home, all on 3G fine. I had Sprint activate my 3D to my line and it worked fine.
Any help would be greatly appreciated. Thanks!
rhotrod23 said:
Hi, so this month my 3G seemed extremely slow with pings in the 1000+, as well as less than 0.10mbps download/upload speeds. Today I noticed it's only connecting to 1X. This is even with full bars.
I spent 2 hours on the phone with Sprint who tried refreshing everything to no avail. They had me reset the settings within ##DATA# also.
It started some time, this month, after the last update. I am rooted, S-OFF, etc. running Stock With Goodies and even reverted back to the regular stock ROM and nothing is changed. I have the latest radios and firmwares also.
I don't have LTE in my area, but 3G is usually pretty decent. I have 3 other phones (EVO 3D's) in my home, all on 3G fine. I had Sprint activate my 3D to my line and it worked fine.
Any help would be greatly appreciated. Thanks!
Click to expand...
Click to collapse
Sprint is undergoing a major network overhaul. If your device connects to 3g fine in other areas than its a sprint issue and nothing you can do except wait for the work to be completed.
rhotrod23 said:
Hi, so this month my 3G seemed extremely slow with pings in the 1000+, as well as less than 0.10mbps download/upload speeds. Today I noticed it's only connecting to 1X. This is even with full bars.
I spent 2 hours on the phone with Sprint who tried refreshing everything to no avail. They had me reset the settings within ##DATA# also.
It started some time, this month, after the last update. I am rooted, S-OFF, etc. running Stock With Goodies and even reverted back to the regular stock ROM and nothing is changed. I have the latest radios and firmwares also.
I don't have LTE in my area, but 3G is usually pretty decent. I have 3 other phones (EVO 3D's) in my home, all on 3G fine. I had Sprint activate my 3D to my line and it worked fine.
Any help would be greatly appreciated. Thanks!
Click to expand...
Click to collapse
have you try doing the service reset? ##SCRTN# (##72786#) that is better then doing the ##3282# when you do the ##72786# that is going to redo the hands-free activation and do the prl update and at the same time it's going to be refreshing the service
HTC EVO LTE
It you can't get 3g any where you may need to replace the phone. That's what happened to me... And I couldn't fix it no matter what I did.
Sent from my EVO using xda premium
Thanks for the replies.
njfoses said:
Sprint is undergoing a major network overhaul. If your device connects to 3g fine in other areas than its a sprint issue and nothing you can do except wait for the work to be completed.
Click to expand...
Click to collapse
This device can't connect valley wide, my EVO 3D's connect fine.
luisrod03 said:
have you try doing the service reset? ##SCRTN# (##72786#) that is better then doing the ##3282# when you do the ##72786# that is going to redo the hands-free activation and do the prl update and at the same time it's going to be refreshing the service
HTC EVO LTE
Click to expand...
Click to collapse
They had me do that a couple of times. They said everything was green on their end, but I can still only get 1X.
aimbdd said:
It you can't get 3g any where you may need to replace the phone. That's what happened to me... And I couldn't fix it no matter what I did.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
That's what they ended up saying when nothing worked. I'm trying to not do that, if possible, because I don't want to get a refurbished phone, as I had a bad experience with the last one I got from them.
have you tried a full ##786# reset? (it will get your phone to factory fresh condition, and erase all data)
I had the same issue, and no amount of profile updates, ##3282# resets or ##72786# resets helped, final suggestion was a factory reset which did work, be sure to Nandroid before trying it
Hopefully you don't have the same problem, I tried factory restarting it four different ways, all kinds of other resets and dialer things and settings... Nothing worked.
Sent from my EVO using xda premium
Thanks for the replies, once again.
miguelfp1 said:
have you tried a full ##786# reset? (it will get your phone to factory fresh condition, and erase all data)
I had the same issue, and no amount of profile updates, ##3282# resets or ##72786# resets helped, final suggestion was a factory reset which did work, be sure to Nandroid before trying it
Click to expand...
Click to collapse
I tried it a few times, but doesn't seem to help.
aimbdd said:
Hopefully you don't have the same problem, I tried factory restarting it four different ways, all kinds of other resets and dialer things and settings... Nothing worked.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Sadly, I think I do.
So, as I was around town, I noticed it does connect to 3G, but only for maybe 10-30 seconds then drops back to 1X. It even has trouble holding a 1X data connection now.
So, my last option is to return it to Sprint. I have it rooted and also have S-OFF. To return it for warranty replacement, I need to remove root (I will flash the RUU, etc.) Do I also have to get S-ON, if so how is that accomplished?
Thank you all for your help.
You will need to relock it. There is a fastboot command for it somewhere.
Sent from my EVO using xda premium
rhotrod23 said:
Thanks for the replies, once again.
I tried it a few times, but doesn't seem to help.
Sadly, I think I do.
So, as I was around town, I noticed it does connect to 3G, but only for maybe 10-30 seconds then drops back to 1X. It even has trouble holding a 1X data connection now.
So, my last option is to return it to Sprint. I have it rooted and also have S-OFF. To return it for warranty replacement, I need to remove root (I will flash the RUU, etc.) Do I also have to get S-ON, if so how is that accomplished?
Thank you all for your help.
Click to expand...
Click to collapse
Before you do all this... how is development in your area? Is Network Vision currently being implemented? I ask this because I am having similar issues and have for a few weeks. The reason? It was Network Vision being put into place and towers being set up with eHRPD protocol for the lte <-> cdma handoff. After doing a large search on it, it seems any areas that are getting LTE especially, and soon at that (like mine) are having the same problems you're describing. Seemingly because Sprint is locking phones out of connecting to the towers as they continue work with NV and LTE. Have you tried setting the phone to CDMA/EVDO only? This is the only option that works for me until this development is finished.
aimbdd said:
The ruu will fix s-off too.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I just ran the RUU, but it still shows S-OFF on the bootloader screen.
MeestaAytch said:
Before you do all this... how is development in your area? Is Network Vision currently being implemented? I ask this because I am having similar issues and have for a few weeks. The reason? It was Network Vision being put into place and towers being set up with eHRPD protocol for the lte <-> cdma handoff. After doing a large search on it, it seems any areas that are getting LTE especially, and soon at that (like mine) are having the same problems you're describing. Seemingly because Sprint is locking phones out of connecting to the towers as they continue work with NV and LTE. Have you tried setting the phone to CDMA/EVDO only? This is the only option that works for me until this development is finished.
Click to expand...
Click to collapse
I'm in Phoenix, AZ and as far as I know, there is no NV or LTE going on. I have tried CDMA only, but same problems. I just got my replacement and it's staying on 3G just fine.
im getting this prob i apply lte only or lte/cdma and it goes straight to 1x weird...havent been able to get lte and im in san antonio where lte is live...thinking bout taking this phone back see if they exchange it

4G will not connect

Hi there!
I recently went s-off through the face palm method, and although I do not think this contributed, I'm just giving the facts. I then flashed CM10.1 and then back to sense after a week. Between then and now, (I wasn't in a 4G market during that time), I cannot connect to 4G whatsoever. I have compared my phone to other evo lte's and while they all connect to 4g, mine remains on 3G. I'm on CDMA/lte mode and have wiped data and tried different roms. I cannot figure out why I cannot connect. Any help would be greatly appreciated!
mick3444 said:
Hi there!
I recently went s-off through the face palm method, and although I do not think this contributed, I'm just giving the facts. I then flashed CM10.1 and then back to sense after a week. Between then and now, (I wasn't in a 4G market during that time), I cannot connect to 4G whatsoever. I have compared my phone to other evo lte's and while they all connect to 4g, mine remains on 3G. I'm on CDMA/lte mode and have wiped data and tried different roms. I cannot figure out why I cannot connect. Any help would be greatly appreciated!
Click to expand...
Click to collapse
I just changed from CM10.1 back to SuperJelly like an hour ago. and I couldn't connect to 4G, anytime i would turn it on it would say "disconnected".
Warning this may wipe everything, I don't work for sprint.
I went to the phone app, typed in ##72786# and click on reset and the phone rebooted and did a Hands Free Activation. now I have 5/6 bars of LTE. I am not saying this will help you no matter what but it worked for me.
http://support.sprint.com/support/a...O_4G_LTE/12a7ae96-5a44-4d71-b47f-92c791d75823
Good Luck man.
U can try the good old fashion airplane mode trick
Sent from my EVO using xda premium

Categories

Resources