[Q] My atrix is burning me - Atrix 4G Q&A, Help & Troubleshooting

Over the past month and a half that I have had an atrix I have noticed that my atrix has burnt me several times. I have it in my pocket and it just gets really hot. It doesnt seem to be the battery as the entire phone is very hot. This has been happening even before I rooted my phone. It burns me through the otter box. Im reluctant to take this back to at&t as i would have to unroot it. Are other people having this issue?

Never once had that problem
Sent from my MB860 using XDA Premium App

I have that problem too. It's not a problem with your phone. It just gets warm naturally. The otterbox definitely doesn't help cool it off though. I have the defender, and God forbid I accidentally leave it under my pillow while charging. I'll wake up in the morning with an uncharged, flaming Atrix.
If it's really burning you, like so much you can't touch it, then something is wrong, regardless of case.

Sounds like a future class action lawsuit and recall for AT&T... except mine, you can't have it *hisss*

I swear I just seen this post in a image forum, with exact wording...hmmmm. Otterboxes are terrible at disappating heat. You also may have a process putting load on the processor causing it to run hot.

So, do you think it would be wise to get rid of the otter box? Should I call or email the otter company?

sifon187 said:
I swear I just seen this post in a image forum, with exact wording...hmmmm. Otterboxes are terrible at disappating heat. You also may have a process putting load on the processor causing it to run hot.
Click to expand...
Click to collapse
Thats what I thought maybe there is a runaway app causing the heat. My Atrix stays in the Commuter and rarely gets hot, if it does its not for long or Im outside in the sun. Try an app like Watchdog to monitor for misbehaving apps..

Thanks wiredpirate. That is one great app. Im thinking that will at least help me narrow down the problem. Im sure this is the reason that my atrix is consuming an excessive amount of batter power too. thanks again.

No problem let us know if you find out what app was causing you to overheat.

Ok, so it seems like there is not an app in particular in fault. I am currently using a root app called 'CPU master'. This seems to at leas greatly decrease my problems.

Yeah, it definitely gets warm, but I have never had it that hot. The only time it gets warm on me is if I am backing up in cwm or flashing with rsd.

OP How hot are we talking? (like Temp-wise?)
Also anyone use Battery Booster and leave the Temp Icon on at the top so actually gauge how hot your phone is getting?
My Milestone and Telus Fascinate definitely hit the +40c a lot more than my Atrix.
The Fascinate will always hit above 40c when browsing on whites, because of the S Amoled screen. Plenty of times I average 40-45c.
The Atrix in idle is usually in the mid 20's, and browsing in the mid 30s for me...

I have also had this problem from day one. I had it charging under my pillow overnight and woke up with it really hot. I did this with my iPhone before I moved over to the Atrix and never once had an overheating iPhone...not that I'd go back to it.

That would be the dual core lava reactor conflicting with the flux capacitor. Gingerbread should fix it
Sent from my MB860 using XDA App

Related

[Q] Excesive heat from atrix

Over the past month and a half that I have had an atrix I have noticed that my atrix has burnt me several times. I have it in my pocket and it just gets really hot. It doesnt seem to be the battery as the entire phone is very hot. This has been happening even before I rooted my phone. It burns me through the otter box. Im reluctant to take this back to at&t as i would have to unroot it. Are other people having this issue?
If its ridiculously hot, as it seems it is, thats not normal and you should return it ASAP. Also rooting would not affect heat output in any way.
One, wrong section.
Check a taskmanager when it starts running hot. Find out what is pulling so much processor load to create the heat.
I had this problem, took it back for replacement, then had the same problem on the new device. It turned out it was the Exchange sync causing the Motorola.services process to run constantly and kill the battery.
I solved it by changing the Exchange sync from push to every 15 minutes. I also do not use any sync with Google (mail, contacts, or calendar). My battery life is unbelievable now and the device stays cool 90% of the time.
Wasn't crossposting restricted in this forum?
Ha. Excessive heat. Buddy at least your phone doesn't have a aluminum battery door. Try touching that when your phone is being overclocked @ 1.5 ghz.
But essentially something that is syncing often is causing your phone to use the radio alot. And since its in your pocket there really isn't any airflow to cool it down hense the phone will generate heat.
Sent from my HTC HD2 using XDA App
Hi all!
I hope my post will help other people like myself that ware looking for information regarding this issue:
I installed TempMonitor and followed the teperateure of the device. There are 2 temperatures to measure: CPU and battery.
I will elaborate my findings:
1. CPU temp at rest without sync (push mail turned off) is 28-31C after a while (depends on the room temp).
In slight effort the CPU temp can get close to 50C but normaly is ~40-45C
It seems like the CPU temp is not that important and only when the CPU is running hot for ~10 minutes you feel the heat and it starts to get annoying. Notice that in this point a lot of battery juice is drawn.
2. Battery temp is also ~28C at rest. It gets up to 35C on ongoing effort. Since it is very large (1920mAh), you will feel the heat. I think that the battery is the main heat factor in the device and the CPU and graphic engine running in addition to the battery getting hot will cause the entire device to feel warm or even hot.
3. I noticed that at the beginning, one corner of the device (lower right) got REALLY hot and REALLY annoying at times. After 2 weeks, the heat spread became more bearable. I think it has something to do with the battery "setteling in".
4. Running apps that constantly check for updates and even push gmail, will cause your phone to run 1-2 degrees hotter and the more apps you add the hotter the phone will get at the resting state. Hence, when starting other apps it will get hotter and faster. even PowerControlPlus which is a very simple widget gets the deviec ~1 degree hotter on idle.
5. As the battery gets drained, it emits more heat. Try to charge your phones and not run battery draining apps when the battery is less than 30% or even 40% full.
I will comfort you all by telling you that I have a few friends with Galaxy S and Vibrants and their devices get hot too. A bit less on normal use like browsing but pretty much the same on 3D games and such.
I hope I helped because I was really frustrated by it for the first 2 weeks. I hope it will keep improving. I also purchased a case and hopefully it will help with the heat spreading around the phone - will update.
Please install Watchdog from the market to check if a process is acting crazy.
In my case it was 'Android media process' which ate 50% of all the processing power. There was not much of a performance drop since it occupied just one core.
Anyway Watchdog will give you an alert in case a process exceeds a certain percentage and from there you can google the problem or uninstall the app which is causing problems.
My Atrix 4G displayed a temperature of 37 degrees celsius. The highest till now I have seen. Could be higher though.
Its a dual core processor stop worrying about heat unless its hotter then 50c
Sent from my MB860 using Tapatalk
My Atrix has reached temperatures of 70 Degrees Celcius...
@OP: I think ur safe.
how you turn off the push email? someone can indicate your configuration? thx
http://goo.gl/OtRa1
When watching youtube I reach 42 degrees celcius in the battery and it literally burns my hand. Would maybe return it if I hadn't ordered it from Canada.
Transformer27 said:
Ha. Excessive heat. Buddy at least your phone doesn't have a aluminum battery door. Try touching that when your phone is being overclocked @ 1.5 ghz.
But essentially something that is syncing often is causing your phone to use the radio alot. And since its in your pocket there really isn't any airflow to cool it down hense the phone will generate heat.
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
thats because aluminium is a conducter which will let the heat out. plastic keeps it in. so if its hot i wonder why? xD
stratax said:
thats because aluminium is a conducter which will let the heat out. plastic keeps it in. so if its hot i wonder why? xD
Click to expand...
Click to collapse
[email protected] keeping it in. Who knew one just needed a gnat's-hair-thick sheet of plastic to insulate their house?
I'm having the same issue, but it's only coming from the bottom half of my atrix, and only since I installed a new LCD. I'm actually worried the heat will destroy my mem card and sim.
I've ordered a new LCD now, so hopefully that'll sort it out.
It's probably just apps constantly eating cpu. My problem is with the laptop dock though. The battery in it gets way too hot. It's the first piece of electronics I've had that actually made me reflex my hand away from the heat.
Sent from my MB860 using XDA Premium App
I get constant 60 degrees while using...
I am a heavy user may go for hours at a time...Gaming mainly...
While heavy gaming I get aroud 75 to 80 degrees.. I bloody burns my hand to a point i cant even hold it anymore...!
Are you sure? 80 degree ? My PC only 72 degree.What have you done with your atrix
Sent from my MB865 using xda premium

[Q] Anyone else's phone running hot?

I've been noticing a good amount of heat up by the camera during moderate use. I thought this was a CM7 problem since I had been on it since day 1, but I am now on UnNamed and the problem persists. After some googling it does seem that many other people are having this problem. Not on WIFI, and not in a poor signal area either. Just wanted to see if anyone had any leads as to the cause. What is a good app for monitoring CPU usage by app?
Yes, it may get a little hot but it isn't something to worry about as far as I know. I've gamed for three hours straight and not had any problems except for a low battery life!
yeah mine gets hot near the camera during use but i dont think its a problem
I use a battery monitor.
From what I've read, it will shut off for protection. I've heard that as long as it doesn't ever get too much above 130 F, you should be OK.
Now if it constantly stays high, there may be a problem. Mine stays around 80 F most of the time and the highest I've ever seen is 99 F but i don't game much or use my camera. One thing you don't wanna do is charge it while hd gaming or charge it in a hot car. My infuse reached 146 F one time doing that.
Sent from my SAMSUNG-SGH-I777 using XDA App
I only notice my battery gets hot when im charging while playing a game or sometimes watching a movie
Sent from my SAMSUNG-SGH-I777 using XDA App
Somehow 'Words with Friends' caused my phone to really warm up a lot. More so than I've seen with any other situation and on numerous occasions. Luckily I suck at that game and uninstalled it...
Mine is cool unless i put a thick case then itll burn up
Sent from my SAMSUNG-SGH-I777 using XDA App
When I first got CM7 running on this thing, I tore through the market installing the apps I'm used to. When I was finished, I noticed that it was indeed a bit warm in the area you described. It wasn't hot enough to cause discomfort, just warm enough to note.
I notice when my phone gets hot in that area when it is around 30% remaining and I charge it. I also notice that when it is charging, it really isn't charging but battery is draining. When I got home and charged it at 30%, I left it sitting there for about 30 minutes and when I checked the phone again, it was at 25%. GPS and wifi was turned off. I decided to power down the phone and remove the battery for 5 minutes. I started working fine after that. I noticed it getting hot again today when I plugged it in to charge at 40% but this time it actually was charging. I am running stock rom but rooted. Should this be a concern?
Seems as though a lot of people are having a variation of this problem. Hopefully it is addressed soon.
The CPU will always get a bit warm if it's running.
If it's getting very hot when the screen is off, you've probably got some background task wakelocking the phone.
My phone's screen gets pretty hot when I run web videos/flash videos on HSPA.
Runs a tiny bit warm when i'm running pristine 3D Tegra games on it...otherwise no.

Heat

I noticed one person mentioning he had gotten a phone which got real warm but he turned it in and got another that ran cooler.
This is my number one concern because it us the reason I am in need if replacing my incredible.
How warm are your phones getting (such as when running 1x or a heavy game)? Please speak yo because I want to make sure I don't live through this again. Thanks
jdmba said:
I noticed one person mentioning he had gotten a phone which got real warm but he turned it in and got another that ran cooler.
This is my number one concern because it us the reason I am in need if replacing my incredible.
How warm are your phones getting (such as when running 1x or a heavy game)? Please speak yo because I want to make sure I don't live through this again. Thanks
Click to expand...
Click to collapse
To answer your question, I was just streaming the Jets/Broncos game from NFL mobile, tethering 4G to my computer and downloading a file at 4 Mb/s, browsing the web on my device, and doing some heavy texting. Battery is fine, phone is a little warm, but not near as hot as my Inc got.
The only time I've noticed mine getting really hot is when I'm charging it.
mine gets warm when i'm using it for like 60 straight minutes in bed before i fall asleep. the hottest it's hit was 40 degrees c, which is JUST as hot as my incredible used to hit when i'd do the same exact thing. but it cools down SUPER fast when you stop using it and lay it down on a table or something. i'm not worried about it.
the main reason for a phone getting hot is antenna issues. if the antenna is struggling(communication wise), it'll cause it to work overtime in an attempt to pull in a decent signal... and by doing so, causes the battery to get really hot.
it can either be the phone or the area you are in has signal issues. I'm assuming its signal related since you mentioned 1X. next time you try a 'heavy game', put your phone in airplane mode and see how the temperature is then.
It is nowhere near as hot mutlitasking as the RAZR is sitting on the VZW shelf idling!
When I first got it and was setting everything up, it did get pretty dang hot.
It's a warm phone at times.
My DInc would get very hot if I used it while charging. It would eventually just shut down completely and I couldn't do much with it for a while. I returned it for one that didn't shutdown quite as often.
I haven't had much heat problems in the limited time since I've had my Rezound.
I noticed that when charging the DInc while talking on the phone, or using the Nav it would stay cooler if I removed the silicone case. That got me thinking. Silicone is a pretty good insulator. We use to make mitts to remove stuff from the oven.
How much of this overheating problem are we creating with silicone cases?
Is tpu the same as silicone, heat conducting wise? I only use tpu.
Sent from my ADR6425LVW using XDA App
I have used the Rezound and currently testing the Razr:
Rezound gets warmer due to nowhere for the heat to pipe out. The Razr pipes through the display to keep it from building up. The Rezound gets warmer, since not piping the heat out. I tested the Rezound with my 32gb card and after streaming Flash via 4G and playing N64Oid, the Rezound inside was HOT. Easily as hot or hotter than my Incredible would get with GPS on (that is toasty).
Both device get hot at some point, since 45nm LTE and both using dual core SoCs. The Rezound appears to get hotter, but this is more to do with nowhere for the heat to go.
We will be dealing with the heat and battery life issues until 28nm LTE chips are in devices mid next year (we can hope). The second gen chips should ease the current issues.
Note: The Rezound does not get anywhere near as warm when only using 3G. The 9600 LTE chip is a cookin' inside.
Which is my concern my dinc had severe thermal issues and bootloops once the radio overheats which is about ten seconds into a 1x session. It is simply horrible. I must get a new phone but am concerned about living though this again.
Sent from my ADR6300 using XDA App
man, you must've had a bad inc then. my inc NEVER got hot and bootlooped or shut off once in the 1.5 years i've had it.

Phone Overheating Hardware Version

trying to figure out if overhaeting of the phone is related to which hardware revision the device is.
Seems that revision XA might be more prone to overheating. If y'all could, please answer this question to see of those that have overheating, might be better served getting a warranty replacement.
you can find your hardware version on the label underneath the battery.
Last line of the label: P/N ..... X/A or B or maybe something newer
Mine is XA and it has never overheated on any ROM or kernel. I'm running CleanROM 4.4 on the new firmware. The only time it has even gotten warm was when I tethered while charging. It hit about 41c (106f).
Sent from my ADR6425LVW using XDA
Mine is XA and it got really really hot on the first ICS RUU (130 degrees). It still gets pretty hot after 5 miuntes of straight screen use, about 120 degrees. It sits at about 115 when streaming pandora. I'm on the new RUU leak and clean rom 4.4 on top of that.
haha, my I have swapped batteries so frequently that the ink for the P/N info and all that has smeared and is unreadable
This is acceptable? hmmmm....im starting to think that phone companies make them like this because people will be so bedazzled( if you will) with the hardware that the battery heat and meltdowns wont matter lol
RKight said:
Mine is XA and it has never overheated on any ROM or kernel. I'm running CleanROM 4.4 on the new firmware. The only time it has even gotten warm was when I tethered while charging. It hit about 41c (106f).
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
Me tooooo - XA
Got it on release day and have never had a heat problem
I voted for overheating and other.. (B).. both my phone and my wifes do this.
I should note we both have 3.8volt batteries too.
I have Rev A and have never had a problem with it overheating. I think all this overheating stuff is just people getting worried that their phone is a little warm to the touch.
I remember seeing people rant and rave about how their OG Droid was overheating and how it was this and that problem. What they usually classified as overheating was about 110-115F, which is nothing in the grand scheme of things compared to the temp processors normally run at. Just for the hell of it I looked up the failure point of the OMAP that it had and it was about 200F! Two times I actually did have it overheat where it was hot to the touch, temp monitor read about 175F. Now that's a temp to get worried about!
icy1899 said:
haha, my I have swapped batteries so frequently that the ink for the P/N info and all that has smeared and is unreadable
Click to expand...
Click to collapse
dang, sounds like me on my thunderbolt, broke the back cover pins quick on that thing switching every few hours. I have extended batteries so I only swap once, maybe twice a day if its a long day.
brando56894 said:
I have Rev A and have never had a problem with it overheating. I think all this overheating stuff is just people getting worried that their phone is a little warm to the touch.
I remember seeing people rant and rave about how their OG Droid was overheating and how it was this and that problem. What they usually classified as overheating was about 110-115F, which is nothing in the grand scheme of things compared to the temp processors normally run at. Just for the hell of it I looked up the failure point of the OMAP that it had and it was about 200F! Two times I actually did have it overheat where it was hot to the touch, temp monitor read about 175F. Now that's a temp to get worried about!
Click to expand...
Click to collapse
not worried so much about the processor, if it overheats and the phone reboots then I know I need to exchange. But the battery getting so hot (> 120F) causing it say battery overheat and refusing to charge is concerning.
rev b, no overheating.
A, it used to get hot when i first got it i never got a temp monitor thing but like around the first ota it seemed to have gone away...
rev b as well. no heating issues on any rom.
My phone never gets past 110ish. Htc told me that 50c is max safe temp which is 122f. So for for you guys that are hitting 125f+ I don't know what you do to get your phone that hot, but something is wrong. 30 mins streaming netflix on 4g puts me no higher than 115f
Sent from my ADR6425LVW using xda premium
RoryHe said:
A, it used to get hot when i first got it i never got a temp monitor thing but like around the first ota it seemed to have gone away...
Click to expand...
Click to collapse
Same here.
Sent from my ADR6425LVW using Tapatalk
I'm an A.
Will get warm when I am burning alot of 4g, otherwise, nice and cold.
My phone is version A and I've never had heat issues even running at 1.89 GHz. It will get fairly warm charging and running it hard on the stock kernel, but that's because it's pushing such a high charge rate to the battery and nothing abnormal.
I also run performance WiFi sometimes and still have very decent temperatures.
Sent from my ADR6425LVW using xda premium
I have version A, and with my use I stay in the 110-120f. range regularly. Latest leak
Rev B. I had all kinds of heat problems, especially with the ICS leaks. But this latest leak is the best the phone has done. If you're in this thread because of heat, they may have fixed your problem with this most recent build.
I have revision A and I still have the heat issues even on the newest leak
Rev. XA, had it since black friday, always gotten hot (120+), if I watch netflix/hulu on 4g for more than 20-30 minutes, it's at 125+ (even if it's the only app running)
The times I have 4g on / gps on/ (screen never set higher than 40-60%) it gets hot doing anything for longer than 10 minutes (115 +) If I have navigation on for 30 minutes or so it's over 120.
If I watch netflix/hulu on wifi, w/ gps/4g off, screen at lowest setting, it still gets 120+ after 20-30 minutes.
Rev XA 3.7 stock and 3.7 ext batteries. Stock / not rooted or anything.

Oem battery problem?

Okay so I'm switching from my incredible 2 and ordered a rezound and it came like 3 days ago and my 4g sim card hasn't come yet so the rezound hasn't even been activated. So one day I picked up the phone and it was really hot. I thought that was weird since the phones screen was off and it wasn't charging. I just want to know if its normal or not? I ordered a 1980mah slim acesoft battery just in case.
Many people have reported hot phones, but I myself have never had it get above 100. Check to see what is running in the background.
I can get mine to 114 easily just by playing music and surfing the web. Won't go higher though. I tried. And bad signal will cause it to overheat like a mother f'er. I have the extended battery and had 65% no signal, after only 13 hours with 20 minutes screen on time I'm at 37%. Its awful. Never had this issue with any other phone. Looking at the nexus or maxx currently as nothing I do improves battery. Prior I was on sprint with the evo shift. Single core always overclocked to 1.6ghz it was a rocket and only overheated when I really pushed it super hard. But never to higher than 109. This phone is just rubbish. Also to more directly answer your question yes it will become a pocket warmer at times for no reason. Im on slim rom with literally NOTHING syncing automatically. And it still heats up like its trying to do something.
Sent from my ADR6425LVW using xda premium
GrayTheWolf said:
Many people have reported hot phones, but I myself have never had it get above 100. Check to see what is running in the background.
Click to expand...
Click to collapse
I've noticed with my old dinc and this rezound that they will get hot as the battery gets very low.
My current setup with Newt's One X runs cool on my phone. The only time I see it heat up (105) is when I'm doing stuff in recovery.
topgun1953 said:
I've noticed with my old dinc and this rezound that they will get hot as the battery gets very low.
My current setup with Newt's One X runs cool on my phone. The only time I see it heat up (105) is when I'm doing stuff in recovery.
Click to expand...
Click to collapse
same here
Seems like overheating Rezounds are more common than normal. I've never had a problem unless I'm playing an intense game.
If you put a case or skin on the battery appears to get hotter due to heat buildup and transfer. Make sure any case has matching holes the same as the battery cover. Just sayin.

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