Related
EDIT:
earthtodigi said:
Yes, this is a known issue with Advanced Config, perhaps some other apps as well. Try this fix.
http://forum.ppcgeeks.com/showthread.php?t=40427
Click to expand...
Click to collapse
That post fixed my problem, as well as fixed the problem which the data connection turns off after a call.
Hey guys, sup?
I have a huge problem with my TELUS Touch Pro. Great phone, but just one problem...
Whenever somebody calls me, I can't answer the phone. The onscreen "Answer" button doesn't work, the Talk button doesn't work, pressing the Select button doesn't work...pressing the headphone button does, but sometimes my headphones are in my pocket, or sometimes they're not with me at all!
The only way I can answer them is by ignoring the call, and calling them back. It sucks big time.
Anybody have a solution? And no, I'm not hard-resetting my phone. It started doing this for my first call, so I'm pretty sure it's not my fault.
HEEAAALLLPPP!!!
Is this the stock ROM?
Do you have BT on and connected?
Mine started doing that yesterday. I did a hard reset and so far everythings back to normal. Still do not know what it was tho
I just had my TP replaced and the new one did the same thing, I did not notice until a few days later as I use a bluetooth headset and pushing the answer key on the headset worked. I had to RTN the device to make it work properly. Have not had a problem since. it has been aabout a week and a half.
Sometimes I've noticed this happens when my memory is tied up elsewhere, ie media player or something. Try soft resetting your phone every morning that might help clear it up.
I have had this happen with me on my Titan which I recently traded in for my Touch Pro, and also on my Touch Pro. I noticed it coincided with installing iGo8 GPS software on both. A hard reset was the only way I found to fix it. Uninstalling the software did not do the trick. I could be wrong about the software title I am blaming, but I have everything reloaded on my phone except that, and all is well. I do have a Slide To Answer incoming call screen now with the MightyRom 4.9.5 rom installed, maybe this is a work around, don't know for sure. If anyone else has more feedback, let me know. I would love to find a fix for it so I can use my GPS software.
Mine started doing this crap last night. I reinstalled the S2A cab and just let it go.
I am starting to think it might just be the telus network being a boatload of suck. Mine does it with the stock rom without any programs loaded from time to time. I am thinking it must be the tower failing to acknowledge that you want to answer the call, so the phone keeps ringing becuase it sees there is an incoming call but the tower ignores that you are trying to answer it. This is just my guess based on what I have read about CDMA, I wonder if any GSM users have the same issue.....
Do any of you have Advanced Configuration installed? This is what caused this problem for mine and my brother's TP. Uninstalling didn't fix it. Had to hard reset.
Yes, this is a known issue with Advanced Config, perhaps some other apps as well. Try this fix.
http://forum.ppcgeeks.com/showthread.php?t=40427
earthtodigi said:
Yes, this is a known issue with Advanced Config, perhaps some other apps as well. Try this fix.
http://forum.ppcgeeks.com/showthread.php?t=40427
Click to expand...
Click to collapse
I can tell you that this will more than likely fix this for you. Mine was doing the same thing, applied this, done and shut! Good luck.
OMG OMG OMG thanks!!!! That also fixed the problem where it ended the data connection after the call.
Sorry I took so long, I THOUGHT I was subscribed to the thread...
Thanks again!
Bought the Atrix last week and unlocked it with the help from the webshop as I'm in Belgium, no problem connecting to Mobistar wich is my provider and data connections works great. But I'm having real problems making phonecalls and recieving calls; the phone reboots or the dialer hangs and it looks like a call is going on when it's not, phone still works but flashing green in the notification area and it's impossible to hang up, need to reboot. This happens like 80% of the times I try to make a call. After a reboot it works fine to call and hang-up one or two times then it crashes again.
Also noted that my Dialer often runs twice in the Running Apps manager - is that normal??
Anyone having the same issues or know what to do, reinstall the Dialer app --> if so how? Is it a hardware or software problem??
A little more info: when I recieved the device it was in a sealed Atrix box but the phone was used and already had an active Blur account so I had to do a hard reset to be able to use it... --> was it returned 'cause of faulty dialer or radio... then resold to me... not nice if so...?
Tried to install dialer one app but it seems only to skin the original dialer...
It's a greate device and works great othervice but in the end it's still a phone... which should be able to make calls...
Help
Ive got an unlocked Atrix too and now in Germany, I have the same problem. Motorola should definitely look into this.
Here's a quick fix for it thou, (not permanent)....
1. type *#*#4636#*#* on the dialer
2. Chose Phone Information
3. Set preferred network to GSM only
Viola...its fixed
problem with this fix is that you wont be able to use your 3G network but the dialer should be working.
Thanks Nazrin (for both replies) !!
It sure did the trick, though no data access is not acceptable on a phone like this!!!
So this meens that all unlocked Atrix's in european GSM networks have the same problems? Haven't seen any others reporting this and there are quite a few in use I've noted in other forums.
Was thinking of trying to have mine replaced (which probably won't be easy and take long time...) but that won't change anything then??
We have to wait for the european version of Atrix rom I suppose??
Any others with the same problem??
No problems buddy, glad it worked..and i have to agree with you..this bug is unacceptable...it seems the phone just ***** up everytime it calls on utms (3g)...im sure there is more people with this problem...
Sent from my Supercharged MOTO ATX
I have the same problem
Hi guys, I have the same exact issue (I'm also in Belgium, on Mobistar). I'm somewhat glad to hear this is a generic issue, and not an issue with my specific phone. At least I can be fairly certain replacing it won't solve this issue then.
I made another post here before I came across this one, has a bit more info: we are seeing modem panics when using 3G + outbound call. I've also contacted Motorola support to no avail:
http://forum.xda-developers.com/showthread.php?t=1028771
You can also read there that I tried another operator, and it did not crash with that one (although 3G did disconnect).
Hopefully Motorola/Qualcomm will start to notice the bug when they release the phone globally, and release a fix.
Either that, or we all have phones from the same bad batch
This bug is really bad for users in europe....cant call on utms...
I really hope motorola takes this seriously cos if there's no fix via software updates then its moto gone for me
Guys, you are all on unlocked att atrix right? I do believe it is a simmiliar software glitch/bug/lock that you have porblems using it on non att networks as the problem with the wifi that it stops working for some of us (check the thread about it for more info). As all suggests there it is a config file problem, unfortunately i or anyone else doesnt know yet which one....
Yeah maybe..but funny thing is wifi is working without a glitch...will have to read that forum later...
Workaround options
So, since it seems we're not gonna get this fixed until there is a new radio/modem firmware available for flashing (and even then..), I've been looking for a workaround.
Found two potential applications that could do what we need: disable data completely when making an outgoing call, or switch to 2G:
- Sanity
- Superpower
I've tested the first (Sanity), and it does not work (fully). It does seem to disable data, but the bands aren't switched so our problem remains. I've contacted the developer here: http://tagliamonte.net/forum/thread-10.html. He seems to be very responsive, so given enough interest, I think he would add the functionality we require.
The second app I only came across today, and have not tried yet. It does not have a function to specifically switch bands when making an outgoing call, but it has a trigger for "Foreground application", so if we make that the dialer/contacts... Question remains if it will be able to do the switch.
Hopefully one of these will lead to a decent workaround for all of us!
Well done unknown...i will try these apps... but the real fix should be from moto...im always reading the net for anything that can solve this issue
reboots on incoming and outgoing calls
Same in Russia on Megafon network, I had to enter 4636 menu and use it as "GSM only". Even this does not fully solve problems, e.g. call forwarding does not show the new destination number while it does actually make the phone divert calls correctly.
My hope is that UK release will trigger new software version which will address this issue. ANYONE has news on this?
FIXED!
YAY! I just fixed this issue
What you need to do: flash the radio from this thread:
http://forum.xda-developers.com/showthread.php?t=1052914
You have to use RSD-lite, since sbf_flash will not work. Flash the 1.87 baseband and enjoy working HSPA (including unlocked upload speeds ^^)
Now I can finally appreciate this phone fully
Enjoy guys!
_unknown said:
YAY! I just fixed this issue
What you need to do: flash the radio from this thread:
http://forum.xda-developers.com/showthread.php?t=1052914
You have to use RSD-lite, since sbf_flash will not work. Flash the 1.87 baseband and enjoy working HSPA (including unlocked upload speeds ^^)
Now I can finally appreciate this phone fully
Enjoy guys!
Click to expand...
Click to collapse
Worked for me as well..brilliant!!!! its working here in germany.....but I wonder the telstra radio will work in my home country with frequencies of 900/2100
Motorola Atrix restart when placing a call
I just got the same exact Dialer problem now, but the flash radio file is gone* in the pointed post, and I don't know exactly how to flash the radio.
Someone can help me? I need the radio file and step by step instruction to how to flash it.
BTW my Atrix 4G works perfect for a year till this Dialer problem started past week.
I also use my phone as a full Linux computer when docked, and it works very fine.
Thanks
* The file was on megaupload, that was closed
No answer
Why I never got an answer of any post I did?
There is something wrong?
Eli
elijacob said:
I just got the same exact Dialer problem now, but the flash radio file is gone* in the pointed post, and I don't know exactly how to flash the radio.
Someone can help me? I need the radio file and step by step instruction to how to flash it.
BTW my Atrix 4G works perfect for a year till this Dialer problem started past week.
I also use my phone as a full Linux computer when docked, and it works very fine.
Thanks
* The file was on megaupload, that was closed
Click to expand...
Click to collapse
Forget about those ways
klingsurf said:
Bought the Atrix last week and unlocked it with the help from the webshop as I'm in Belgium, no problem connecting to Mobistar wich is my provider and data connections works great. But I'm having real problems making phonecalls and recieving calls; the phone reboots or the dialer hangs and it looks like a call is going on when it's not, phone still works but flashing green in the notification area and it's impossible to hang up, need to reboot. This happens like 80% of the times I try to make a call. After a reboot it works fine to call and hang-up one or two times then it crashes again.
Also noted that my Dialer often runs twice in the Running Apps manager - is that normal??
Anyone having the same issues or know what to do, reinstall the Dialer app --> if so how? Is it a hardware or software problem??
A little more info: when I recieved the device it was in a sealed Atrix box but the phone was used and already had an active Blur account so I had to do a hard reset to be able to use it... --> was it returned 'cause of faulty dialer or radio... then resold to me... not nice if so...?
Tried to install dialer one app but it seems only to skin the original dialer...
It's a greate device and works great othervice but in the end it's still a phone... which should be able to make calls...
Help
Click to expand...
Click to collapse
[Sorry for problem in speaking]
i had that problem too , im using CM13 with Marshmallow Version of android
So . the easy way is :
***** search "Default" in settings. then choose " System dialer" as Default ! just it ****
but if there is no search bar in your setting . try this patch:
Android 6 : Setting/Apps then click the setting icon on top(may be diffrent in your case) , then Click on "default ...." then choose " System dialer" as Default! :fingers-crossed:
but in some cases that it didnt work . they have to reinstall gapps .
Or in official Roms , reset will be usefull
any quastions?
Ok so have really disturbing problem with a new SGS2. When i receive a txt message, i might get the same messages multiple times (record 17 times), and sometimes phone doesn't notify me about new message before i personally open the screen and start using the phone! Firmware causing this? Modem? Kernel?
I'd be really really happy to get help for this one!!
is it an imported device? sounds like your carriers settings are wrong. do you have the same problem with mms?
Sent from my GT-I9100
No it's not imported.. Bought from DNA (Finnish mobile operator), and carrier settings seems to be correct.. And as far as i've noticed same thing appears also with mms..
you'll might want to try to do a soft reset of the phone to the factory defaults to see if it helps? else if you can actually try to flash your phone with either the stock ROMs or custom ROMs.. hope this reslove your problems.
Ok now after i've tried every single thing, the device has been changed to new one. Possisble that modem component was broken and causing these problems.
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
Click to expand...
Click to collapse
Are her ringtones / media files on an sd card? I'm thinking SD card faulty? Or using stock internal sounds? Then my theory don't fly.
Another test, reset hers stock, pop in your SIM and use your account. Troubleshoot those.
clockcycle said:
Are her ringtones / media files on an sd card? I'm thinking SD card faulty? Or using stock internal sounds? Then my theory don't fly.
Another test, reset hers stock, pop in your SIM and use your account. Troubleshoot those.
Click to expand...
Click to collapse
Thanks for replying. No SD card installed. Could the SIM cause a ringer issue????
Maybe a smart setting sound profile?
When you exchanged phones, this you or T-Mobile backup and restore stuff? I know the lg backup will bring old settings back. After the Factory reset, how did you restore the phone?
Does it still happen in safe mode?
Sent from my LG-H901 using Tapatalk
blackhemi4x4 said:
Maybe a smart setting sound profile?
When you exchanged phones, this you or T-Mobile backup and restore stuff? I know the lg backup will bring old settings back. After the Factory reset, how did you restore the phone?
Does it still happen in safe mode?
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
Great idea, however, I did not use the LG Backup feature. I did check the smart settings, which are all "Off". How do I enter safe mode?
dnourie said:
Great idea, however, I did not use the LG Backup feature. I did check the smart settings, which are all "Off". How do I enter safe mode?
Click to expand...
Click to collapse
Press and hold power button for the power menu. The press and hold the power off icon and it will prompt safe mode.
Sent from my LG-H901 using Tapatalk
Set her phone back up as a "new phone" dont restore or sync her account. Check from there.
UPDATE: Exchanged phone again. This is her 3rd LG V10. Guess what happened a few hours later? Ringer and notification sounds stopped working! Then, they came back on again shortly thereafter. Then they stopped working again! This phone has the same issues as the previous ones...only at least the sound works more often than the previous phones! Hopefully this is a software glitch and LG will fix it. I am very surprised my wife has had three phones in a row with the issue and yet I haven't found any threads with others having this problem.
Have you tried getting her a new Sim card? This seems like an issue that is more user related than phone, since it seems she is the only one we know of with that issue.
I'm not saying it couldn't be the phone, but the chances of getting three bad phones in a row with what seems to be a very rare error is pretty slim.
Sent from my VS990
I completely agree, very unlikely. This time I made sure we got a new sim card. If it is not the phone, the only other option is a software glitch, but the only app she uses that I do not is Candy Crush. I doubt that is messing with the ringtones and notifications...but she isnt willing to part with it long enough to find out!
At least this one works slightly better than the previous two...so far.
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
Click to expand...
Click to collapse
My wife and I have the same phones and hers after she plays a game the ringer and notification sound will not play. I have check all the settings but can't come up with a reason for it. If she restarts the phone it will work till the next time. I was going to take it back today after work, but after reading this post I don't know if that would do any good.
eddyjr1 said:
My wife and I have the same phones and hers after she plays a game the ringer and notification sound will not play. I have check all the settings but can't come up with a reason for it. If she restarts the phone it will work till the next time. I was going to take it back today after work, but after reading this post I don't know if that would do any good.
Click to expand...
Click to collapse
You are correct, I'm not sure it would help. After my wife had the issue with a third phone, she finally had enough and traded for a Note 5. Interesting note, the only difference between her and I was that she played games a lot...specifically Candy Crush games. Perhaps there is a compatibility issue with those or one of her other games. Hopefully this issue is resolved for you, because the phone was great otherwise!
Two of the games she plays when this happens are hearts and candy crush saga. I turned on vibration with sound and vibration will still work when sound profile doesn't. Haven't found connection yet.
I lost ringtone but still had notifications and message sounds. Don't know what happened but a restart fixed it for now. I don't have any games on my phone at all.
Sent from my LG-H901 using Tapatalk
dnourie said:
I completely agree, very unlikely. This time I made sure we got a new sim card. If it is not the phone, the only other option is a software glitch, but the only app she uses that I do not is Candy Crush. I doubt that is messing with the ringtones and notifications...but she isnt willing to part with it long enough to find out!
At least this one works slightly better than the previous two...so far.
Click to expand...
Click to collapse
That game always causes problems for my wife's phones.
Same issue!!!!
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
Click to expand...
Click to collapse
I am having the SAME issue with mine. I have had it since November 2015 and got my husband the same phone for Christmas. His works just fine and mine does not. It will NOT alert me for my text messages for anything. I have checked and rechecked ALL settings.
I too am having this issue and yes I think it's candy crush. This morning I had a full lives notification icon in the task bar and no alarm clock tone just vibration.
I'm having this issue as well. I do not play or have candy crush. My issue started after the last forced update. This is my 2nd phone that has done this. I also have at&t
Hey all,
A few days ago, I noticed my phone was only vibrating during incoming calls. I checked the Ringtone section in the sound settings and found that the selected "Tone" was "Silent."
I've tried changing the ringtone to various different sounds, but it continues to revert back to silent. The ringer, itself, ISN'T on silent. It's just the ringtone that seems to get changed somehow.
Anyone else encounter this issue and know how to get it resolved?
Thanks in advance for your help.
Are you trying to set it to one of the built-in ringtones, or a custom one you added? If it's a custom one, is it on the SD card? I've had problems in the past with phones "losing" ringtones that were installed on the SD card, rather than internal memory.
meyerweb said:
Are you trying to set it to one of the built-in ringtones, or a custom one you added? If it's a custom one, is it on the SD card? I've had problems in the past with phones "losing" ringtones that were installed on the SD card, rather than internal memory.
Click to expand...
Click to collapse
I thought you might be on to something there, so I made sure that all of my ringtones and notifications were copied to internal storage and deleted all sounds from my SD card.
I rebooted, setup my sounds again, and had my wife call me a few times over a period of about 2 hours. Rang every time.
Then, just now, I noticed I had 3 missed calls from clients. NOT good. Checked the ringtone settings and it was back to "Silent" again! Infuriating.
It's not the location of the file. And, now that I think about it, if it HAD been the issue, I would've been experiencing loss of notification tones in all of my other apps too.
This problem has seemingly arisen out of nowhere. The ringer worked perfectly fine during the first few weeks I've had the S9+. It just started doing this to me a couple of days ago. I'd really rather not go through the annoyance of a hard reset...
Damn it, this is getting REALLY annoying
HaaaaLP MEEEEEH!
I'm having the same issue on my Samsung Note 8. Began happening after the device received the Android 8.0 update. I've tried everything and it seems to happen completely randomly. HELP!
Mine is working fine. I have mine on the internal storage in the Ringtones folder /0/Ringtones/ it's an mp3 less than 2MB in size. Not that I know any of that makes any difference.
Mailbrat said:
I'm having the same issue on my Samsung Note 8. Began happening after the device received the Android 8.0 update. I've tried everything and it seems to happen completely randomly. HELP!
Click to expand...
Click to collapse
I hated doing it, but I just performed a factory reset. Been setting up my phone again for hours and I'm not yet done.
So far, it's ringing, but I'm going to be really disappointed if it reverts to silent again. I'll keep you posted.
yuppicide said:
Mine is working fine. I have mine on the internal storage in the Ringtones folder /0/Ringtones/ it's an mp3 less than 2MB in size. Not that I know any of that makes any difference.
Click to expand...
Click to collapse
Tried that too. It worked for a while then randomly went to silent again. It will stay on the ringtone I set for sometimes as long as a day, but eventually it reverts to silent.
Mailbrat said:
Tried that too. It worked for a while then randomly went to silent again. It will stay on the ringtone I set for sometimes as long as a day, but eventually it reverts to silent.
Click to expand...
Click to collapse
So far so good. I've had 7 incoming calls and the ringtone I've selected has stayed in place. For me, before the reset, it would revert to "Silent" after the 2nd call. Fingers crossed.
Same exact thing is happening to me on my HTC U11.
It started happening right away after a full wipe and install of Bad Boyz ROM (Android 8.0). No one else in that ROM thread seems affected.
I have tried just picking a built in ring tone too, and that will also revert. Sometimes it happens within a few minutes, sometimes it takes hours.
ccs86 said:
Same exact thing is happening to me on my HTC U11.
It started happening right away after a full wipe and install of Bad Boyz ROM (Android 8.0). No one else in that ROM thread seems affected.
I have tried just picking a built in ring tone too, and that will also revert. Sometimes it happens within a few minutes, sometimes it takes hours.
Click to expand...
Click to collapse
That is exactly what happens to me. Custom ringtones make no difference. I've assigned rintones to all my important contacts and those ring through no matter if on silent mode or not. Like you, sometimes it stays put for hours and other times it changes back after a few minutes. Rebooting seems to help it last longer, but I find myself checking my phone all the time to be sure it hasn't gone to silent ringtone. Frustrating!
Hard to blame Samsung if you're not running their software.
meyerweb said:
Hard to blame Samsung if you're not running their software.
Click to expand...
Click to collapse
I don't believe anyone is *blaming* Samsung although the thread did begin in a Samsung forum. We're just trying to find out why our phones are behaving badly and hoping to find a way to fix a really frustrating problem. Do you have a suggestion on where we might look?
Well, I think it's safe to say that the hard reset did the trick. Ringtone is sticking now. Hooray.
pieces of cake said:
Well, I think it's safe to say that the hard reset did the trick. Ringtone is sticking now. Hooray.
Click to expand...
Click to collapse
Glad to hear this seems to be working, but not glad that the answer is factory reset. I really, really don't want to go through that. I think I'll suffer along a bit longer and see if someone comes up with a work around or perhaps an app that can lock the ringtone. One can hope.
Mailbrat said:
Glad to hear this seems to be working, but not glad that the answer is factory reset. I really, really don't want to go through that. I think I'll suffer along a bit longer and see if someone comes up with a work around or perhaps an app that can lock the ringtone. One can hope.
Click to expand...
Click to collapse
Yeah, it was a bit of a pain in the a$$, but worth it. Reset definitely did the trick.
I have the same problem on my S9+ since the last update. the basic sound settings revert to Silent as do custom settings. Has anyone contacted Samsung to dee what their excuse is?
Hi Folks, I've been having the same issue since 3 weeks ago. Called Samsung and was told to delete my customized settings. That DID NOT WORK. Finally a Fix. I wipe my cache partition and it worked.
Turn off your phone. Turn it on while holding Power, Bixby, and Vol. Up buttons until you get the menu. Use volume down to get to Wipe Cache Partition (NOT wipe Personal data/factory reset.) Press PWR to accept.
This does not erase anything and it's worked problem free for about a week. I read in other forums that changing the SIM has fixed this issue, but changing your SIM will clear the Cache as well.
Hope this works for you.
The solution is to quickly remove the old ringtone and replace the new ringtone for the phone