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This sucks... out of the blue my touch screen went all kinds of screwy on me. I'm gonna list everything that is going wrong...
1. When sending a text I can see the letters along the bottom of the keyboard scrolling back and forth really fast, as if I'm dragging my finger across it.
2. When on any of the home screens, it's acting like I'm pinching it, like the new sense screen selector thing keeps zooming in and out but I can't select anything.
3. I can't select items on any of the home screens, it is action like I have my palm resting on it or something...
4. When I select something on a menu, it acts like the input is a couple of inches below my finger (i.e. I select power off, it selects turn off mobile network)
If I press the power button to turn off the screen, I can press it again and ulock it, I have full functionality for about 5 seconds, then it freaks out again. This seems to be consistent, however annoying to have to do this all the time to send a text message.
This first happened while using the latest ChronosDroid ROM (CronosDroid_2.1.2), I reflashed with VillainROM 12.0.0 twice, and once with the newer RCMixV10, the symptoms are the same accross all ROMs, the only similarities is that they're all v 2.1 with Sense. I did a wipe of everything before each install.
I am going to try going back to v2.0 with some other ROM (probably SenseHERO-2.1-090610-B5, cuz I liked that interface...) I'll post back if that fixes it... If it doesn't, what can I do? I really like this phone, I hope it's not busted...
***Edit***
Purchased new digitizer and replaced it, all is back to normal.
I had this problem with cronos froyo, wiped everything and flashed fusion rom 6.1.1 and hey presto, everything was fine. Try it it may work for you aswell if not, something more sinister may be at work :$
Sent from my HTC Hero using XDA App
I'll give that a try. I had flashed to that version before to test it out, but that was before the screen was all messed up. I used the hard OCed version to 710, I'll try the SOC version this time and see if I have better luck.
I did flash with the aforementioned sense hero, and it is still a little bit messed up, but it doesn't seem as bad... I wonder if the OC from the Froyo is partly to blame. This is just so random... That is the only link I can think of. If the Fusion 6.1.1 is the cause, how can I make sure the CPU is back at it's default frequency? I never use any OC tools...
K, response is a little better but still jacked. I think I have a nand backup thing from before I installed Froyo, I've never had to restore a backup before, is it a bad idea to restore a backup from v2.1 on a 2.2 ROM? Or should I restore the backup and reflash to something else?
Restoring to a 2.1 from 2.2 will be fine mate, which Rom is the 2.1 you have as nandroid restore?
Sent from my HTC Hero using XDA App
Unfortunately this is a hardware problem. I have the same problem and after searching for a solution, I understand that this is something about display's touch part and you have to return it to HTC to change it.
In my country there is no valid HTC center and I cannot trust lcal repair shops so I have to deal with it and change my beloved hero in near future.
But for now, after installing different ROMs I find out that the best keyboard is default HTC sense keyboard and I dont know why. Currently I've installed Froydvillain 1.2.2 and use HTC_mod keyboard and it almost works for me with a bit struggle.
daashali said:
In my country there is no valid HTC center and I cannot trust lcal repair shops so I have to deal with it and change my beloved hero in near future.
Click to expand...
Click to collapse
Just do this yourself. You can buy the touch window off eBay for £25, and replacing it will take 20 minutes - see youtube for videos.
Have had same problems which then lead to the bottom 1/2 to 1cm of my screen becoming completely unresponsive. I managed to get my screen back to perfect working order without replacing it at all as this seems to be caused by the screen slightly coming away from the frame.
I detailed how i sorted it in this thread:-
forum.xda-developers.com/showpost.php?p=7710742&postcount=99
I had this problem with CMH-1.4.3 (Vanilla). I did a nand restore to VR12 but the same happened. Then I realised that the screen was a little up from his "standard" position let's say, if the screen is normally like this
______ <-screen
mine was slightly up (diagonally) at the top
_____-
I pressed the two upper corners of the screen with my fingers and everything went back to normal
Try this first, and then if you want, the Hairdryer solution
to all guys having the same issue, did you guys try to fully wipe & re partition your sdcard? try it & let see it still having same issue. best try do a clean flash of rom.
wrong forum
this is about developpement
thantos2024 said:
Have had same problems which then lead to the bottom 1/2 to 1cm of my screen becoming completely unresponsive. I managed to get my screen back to perfect working order without replacing it at all as this seems to be caused by the screen slightly coming away from the frame.
I detailed how i sorted it in this thread:-
forum.xda-developers.com/showpost.php?p=7710742&postcount=99
Click to expand...
Click to collapse
Interesting indeed. I did not see that my screen was raised at all. I have formatted, used a new microSD thinking it could be anything. When the screen goes wonky, I can set it on the table and it will continue to type in random characters until I hit the power button.
This isn't isolated to one area of the screen though, and pressing the phone together making sure the screen isn't raised does nothing to fix it. I think the digitizer is just going on vacation. Laying it down, it will keep typing in letters, if I hover my finger about 1 cm from the screen it will sense that my finger is there and interrupt the auto imput fuction that has been enabled, but doesn't stop it permanantly until I press the power button and unlock it again, then it all starts over.
I've taken the device apart and reseated everything and it didn't help. I think I'm going to take a chance and order a new digitizer from eBay. I really like this phone, don't want to have to get a new one.
zorxd said:
wrong forum
this is about developpement
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Click to collapse
I didn't see a support forum. Is there a better place to ask about this kind of thing on the Hero? I thought it was a software problem, which is why I posted here.
p0wd3r said:
I didn't see a support forum. Is there a better place to ask about this kind of thing on the Hero? I thought it was a software problem, which is why I posted here.
Click to expand...
Click to collapse
Maybe this section:
Hero, G2 Touch Q&A
For all your questions concerning the HTC Hero, T-Mobile G2 Touch
Click to expand...
Click to collapse
http://forum.xda-developers.com/forumdisplay.php?f=511
[FIXED]
zorxd said:
Maybe this section:
http://forum.xda-developers.com/forumdisplay.php?f=511
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Click to collapse
Ah, thank you. Again wasn't sure if this was a bug in the rom, or I screwed up the hardware or something.
On a lighter note, I ordered a new digitizer from eBay for $65, got it in today and replaced it and it's back to 100% functionality!!!! w00t!! Thank you all for your help and suggestions, XDA is the best thing to hit mobile phones since the wheel! I'll update the title of the first post to notate that it is fixed.
My Atrix 4g was working fine and then I set it off the the side while I worked on some homework and when I came back and tried to unlock it, nothing happened, the screen remained black although I could flick the volume up and down switch and get a vibration and a sound, it seemed to me like the device was still on and working just the screen was black. I pulled the battery and when I put it back the phone refused to boot and showed a red LED. I waited 5 min and pulled the battery again and this time the phone booted up perfectly and is still working right now, is this something I should be worried about? Should I bring it back to the store for an exchange?
Definitely bring it back for an exchange
neer2005 said:
Definitely bring it back for an exchange
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Click to collapse
Do you happen to know the exchange policy at AT&T? I have no warranty, but I've only had it for a week or so.
Also how do you know its just not a small software glitch or something that is insignificant and was a one time thing? Or do you think I should bring it back just in case.
m0n3y0n7r335 said:
Do you happen to know the exchange policy at AT&T? I have no warranty, but I've only had it for a week or so.
Also how do you know its just not a small software glitch or something that is insignificant and was a one time thing? Or do you think I should bring it back just in case.
Click to expand...
Click to collapse
If you bought it from AT&T then you have 30 days to return/exchange it. Tell them there is a software issue where it forces your phone to turn off. To be safe, you could call their corporate customer service at "611" and tell them the situation and they will note your account about the situation that way the reps in the store cannot turn you away.
live4nyy said:
If you bought it from AT&T then you have 30 days to return/exchange it. Tell them there is a software issue where it forces your phone to turn off. To be safe, you could call their corporate customer service at "611" and tell them the situation and they will note your account about the situation that way the reps in the store cannot turn you away.
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Click to collapse
What if I bought it from RadioShack though? They had a sale where it was only $150.. xD
Btw mine is rooted and everything, how do they check for root anyways? And in order for me to exchange it I'm guessing I have to factory reset, would that undo the root?
m0n3y0n7r335 said:
What if I bought it from RadioShack though? They had a sale where it was only $150.. xD
Btw mine is rooted and everything, how do they check for root anyways? And in order for me to exchange it I'm guessing I have to factory reset, would that undo the root?
Click to expand...
Click to collapse
Radioshack should have a similar policy. You should be able to check it online.
No, a restore will NOT remove root. Which root method did you use? I believe SOC and aRoot both have unroot options. I had to return my first Atrix as well and I used Root Explorer to uninstall SU before I ran the unroot script to make sure it would be removed.
I returned my bricked atrix to radio crap and they swapped no problem
live4nyy said:
Radioshack should have a similar policy. You should be able to check it online.
No, a restore will NOT remove root. Which root method did you use? I believe SOC and aRoot both have unroot options. I had to return my first Atrix as well and I used Root Explorer to uninstall SU before I ran the unroot script to make sure it would be removed.
Click to expand...
Click to collapse
I used aRoot, out of curiosity what was wrong with your first Atrix?
I did a quick google and no one seemed to have experienced the problem that I had with the blank screen, although there seem to be no other issues and its snappy as usual. If I decided just to keep this Atrix and not go through the hassle of returning and then downloading everything and setting my theme back up and a million other personalization things I did, do you think I would regret it later?
Oh and do you think it would have anything to do with the fact I dropped my phone? I was just chilling in class and it fell out of my pocket. Lol it was like a 2 foot drop onto tile face first, although there are no visible damages aside from a scratch in the corner thats minuscule and took me like 5 min to find.
Also, the issue didn't occur until like a couple hours after I dropped it.
m0n3y0n7r335 said:
I used aRoot, out of curiosity what was wrong with your first Atrix?
I did a quick google and no one seemed to have experienced the problem that I had with the blank screen, although there seem to be no other issues and its snappy as usual. If I decided just to keep this Atrix and not go through the hassle of returning and then downloading everything and setting my theme back up and a million other personalization things I did, do you think I would regret it later?
Oh and do you think it would have anything to do with the fact I dropped my phone? I was just chilling in class and it fell out of my pocket. Lol it was like a 2 foot drop onto tile face first, although there are no visible damages aside from a scratch in the corner thats minuscule and took me like 5 min to find.
Also, the issue didn't occur until like a couple hours after I dropped it.
Click to expand...
Click to collapse
I brought mine back because of software issues like the battery monitor displaying the phone as charging even though it was unplugged, screen brightness was changing even though I had the auto turned off, little things that I haven't experienced on my second phone.
With yours, if you feel comfortable enough to hold onto it for awhile longer I don't see any harm in that. Radioshack gives you 30 days. There have been random reboot issues on some of the Atrix's so it might not be anything serious. I've had a couple issues with the screen freezing on me, which what could have happened on yours.
live4nyy said:
I brought mine back because of software issues like the battery monitor displaying the phone as charging even though it was unplugged, screen brightness was changing even though I had the auto turned off, little things that I haven't experienced on my second phone.
With yours, if you feel comfortable enough to hold onto it for awhile longer I don't see any harm in that. Radioshack gives you 30 days. There have been random reboot issues on some of the Atrix's so it might not be anything serious. I've had a couple issues with the screen freezing on me, which what could have happened on yours.
Click to expand...
Click to collapse
Well mine didn't randomly reboot, and the screen didn't freeze, it just blanked for awhile, I don't think its serious enough to constitute my phone as a "lemon". I'll probably end up holding on to it and seeing if anything else happens and if not then just keep it. Thanks for all the help though! :]
And if anyone else has experienced this issue or something similar, it would be awesome if you could share your experience.
Hi guys,
sorry if you seen this same post somewhere else, I accidently posted in wrong section. So few hours ago, being the idiot I obviously am, I forgot my Legend outside on my deck, and tonight, mother nature also decided to teach me a cruel lesson and shed rain on top of my poor now damaged Legend. So far I can't do much to the phone, but I do still have my warranty with HTC, but the problem is, it's rooted and I need to know if there's anyway to unroot it right now being in the system it is? The trackpad still works, touch screen however, is now messed up and swipes down for the notification icon whenever I swipe sideways though. Feel free to criticize me. I think I deserve quite a bit of it.
EDIT:
Good news! This morning the touch screen is much more responsive, just the notification swipe is not working now. But it's a start. Any idea how to unroot? Thanks guys.
Anyone who updated to 4.3 STOCK, let me know if your battery is running out faster. For some apparent reason, I feel as f mine is dying faster than naturally or ORIGINALLY!
<<Scary>> I just wanna know is it just me or is it this update
my battery life is fine after the update, bone stock on my end. my device actually appears to have BETTER battery life. if you aren't worried about losing anything you could always do a full wipe. and start from scratch.
th3bl3d said:
my battery life is fine after the update, bone stock on my end. my device actually appears to have BETTER battery life. if you aren't worried about losing anything you could always do a full wipe. and start from scratch.
Click to expand...
Click to collapse
im seriously thinking about it.. But ill try removing battery and recharging again completely and see how long that lasts!
Romeo5k said:
im seriously thinking about it.. But ill try removing battery and recharging again completely and see how long that lasts!
Click to expand...
Click to collapse
You're not alone with battery drain. My battery is draining about 1/3 quicker than before the 4.3 update, and I also am running bone stock 4.3 unrooted. I have been extremely reluctant to do a factory reset, but it seems that I may end up doing just that. I have stopped about 10-15 processes since the update and haven't found the right one. I just stopped most of my Google services from syncing. Only the ones that I know for sure I don't use such as Google+. Just did that today. My display seems to be eating up a lot more of my battery than before. If you do a reset, please post here your results.
buckeyefan1
Verizon SCH-I545
guys before wiping i guess try doing a clear data on "google play store" and "google services framework" see if that helps
UGH!!
buckeyefan1 said:
You're not alone with battery drain. My battery is draining about 1/3 quicker than before the 4.3 update, and I also am running bone stock 4.3 unrooted. I have been extremely reluctant to do a factory reset, but it seems that I may end up doing just that. I have stopped about 10-15 processes since the update and haven't found the right one. I just stopped most of my Google services from syncing. Only the ones that I know for sure I don't use such as Google+. Just did that today. My display seems to be eating up a lot more of my battery than before. If you do a reset, please post here your results.
buckeyefan1
Verizon SCH-I545
Click to expand...
Click to collapse
I will, im startign to notice a bunch of changes i really dont like.. They mihht be fixable, but i didnt ask for it.
1. Keep in mind, i face FACE UNLOCK enabled. and the bypass for it is a pattern. . Now all of a sudden, randomly, i get some screen saver. That shows a summarry, O missed calls and 0 New msgs, and what notifications. Then when i pick the phone up it dissapears.!! STUPID. The blue blinking LED is enuf notification for me.
2. The brain of this thing is going crazy. I got to keypad and type (2,2,7,7) and the number or person im looking for doesnt come up. looking for (Carrie). So i look in phone book, she's there, but the phone isnt reading her i guess
3. Typing a message, and its like im not typing anything.. Nothing is showing up!
4.Now from front screen i cant tell how much my battery has charged. Used to have numbers telling u, now thats gone and been replaced with a scrolling line that says "Unlock your device to use it as a media device".. I hate to loose my games !!
Romeo5k said:
I will, im startign to notice a bunch of changes i really dont like.. They mihht be fixable, but i didnt ask for it.
1. Keep in mind, i face FACE UNLOCK enabled. and the bypass for it is a pattern. . Now all of a sudden, randomly, i get some screen saver. That shows a summarry, O missed calls and 0 New msgs, and what notifications. Then when i pick the phone up it dissapears.!! STUPID. The blue blinking LED is enuf notification for me.
2. The brain of this thing is going crazy. I got to keypad and type (2,2,7,7) and the number or person im looking for doesnt come up. looking for (Carrie). So i look in phone book, she's there, but the phone isnt reading her i guess
3. Typing a message, and its like im not typing anything.. Nothing is showing up!
4.Now from front screen i cant tell how much my battery has charged. Used to have numbers telling u, now thats gone and been replaced with a scrolling line that says "Unlock your device to use it as a media device".. I hate to loose my games !!
Click to expand...
Click to collapse
Ok. I can help you a little bit.
#1: You have "airview" activated. Go to Settings-My Device-Motions and Gestures and make sure that Air Gesture is turned off.
#2: I have seen this a lot. But I don't know how to get it to work. Mine seems to work.
#3: No clue
#4: Settings-My Device-Display- Scroll down to the More Settings Heading and underthat the 2nd one down you can check to "Show Battery Percentage".
I hope these help. I just said [email protected]#K !T and did a factory resest over the weekend. Pain in the A$$ trying to get everything set back right. I still don't have it the way that I want it. It DOES seem to have helped with the battery.
Buckeyefan1
buckeyefan1 said:
Ok. I can help you a little bit.
#1: You have "airview" activated. Go to Settings-My Device-Motions and Gestures and make sure that Air Gesture is turned off.
#2: I have seen this a lot. But I don't know how to get it to work. Mine seems to work.
#3: No clue
#4: Settings-My Device-Display- Scroll down to the More Settings Heading and underthat the 2nd one down you can check to "Show Battery Percentage".
I hope these help. I just said [email protected]#K !T and did a factory resest over the weekend. Pain in the A$$ trying to get everything set back right. I still don't have it the way that I want it. It DOES seem to have helped with the battery.
Buckeyefan1
Click to expand...
Click to collapse
Thanks, you are right, that did help a little..
buckeyefan1 said:
Ok. I can help you a little bit.
#1: You have "airview" activated. Go to Settings-My Device-Motions and Gestures and make sure that Air Gesture is turned off.
#2: I have seen this a lot. But I don't know how to get it to work. Mine seems to work.
#3: No clue
#4: Settings-My Device-Display- Scroll down to the More Settings Heading and underthat the 2nd one down you can check to "Show Battery Percentage".
I hope these help. I just said [email protected]#K !T and did a factory resest over the weekend. Pain in the A$$ trying to get everything set back right. I still don't have it the way that I want it. It DOES seem to have helped with the battery.
Buckeyefan1
Click to expand...
Click to collapse
Also by the way, i dont think im going to do a factory reset, i think i going to just ODIN this fone back to out of box condition.
Here goes some more problems im noticing at well i cant call CUSTOMER SERVICE FROM MY FONE. it just keeps refreshing me back to the MY VZW app. ugh. I even tried dialing the 1800# direct, same crap, the app. Also, although this may not be the same for you, it seems the browser has changed completely. I like to go on FACEBOOK in the browser, i hate unnecessary apps. Now i cant barely see any of the pictures, i have to dl each pic to see it now... Yea, i give up on this 4.3 crap. I think this has got to be the worst update of all time!
Hello! I just got a new unlocked HAM2 from B&H yesterday. It works really well, but one thing that is kind of weird about it is that when you boot it there is a very, very quick flash of snow (like when an older television has no signal or the HBO logo snow) right before the Huawei logo bootscreen. Otherwise, the device seems to be working normally. It has the latest stock firmware installed from box and I have done no modifications to the phone. I was just curious if anyone has this strange, seemingly harmless glitch on their phone on boot or reboot. Also, is it something to exchange it over? I guess I was just worried it was a hardware problem or something that might get worse in the future. I know I have had Linux machines that do strange things in the past when initializing video on boot, so maybe it's just a software issue with the stock ROM. Thanks so much.
Weird. I've never heard of this before.
If you just got it, maybe you could try doing a reset? Resets have fixed some bugs for me and possibly a few others.
ScoobSTi said:
Weird. I've never heard of this before.
If you just got it, maybe you could try doing a reset? Resets have fixed some bugs for me and possibly a few others.
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Click to collapse
Thanks so much for your response. I just tried a reset but no luck. I used the VOL UP plus POWER method on boot to do it. I just posted a few screenshots of a video I took to give you an idea of what it looks like. On the off state, two during the snow state, and one after the snow state (seemingly normal). Imagine it as a very, very fast flash. If you blink you miss it. Probably happens over the course of just half a second. Maybe it's something to do with the LCD panel initializing or something.
EDIT1: I also wanted to note that the screen does not do this when it goes to sleep or is woken from sleep. Only during the initial powering on of the device.
EDIT2: One more note, the device came with build MT2-L03V100R001C00B148 installed from factory.
deploypenguins said:
Thanks so much for your response. I just tried a reset but no luck. I used the VOL UP plus POWER method on boot to do it. I just posted a few screenshots of a video I took to give you an idea of what it looks like. On the off state, two during the snow state, and one after the snow state (seemingly normal). Imagine it as a very, very fast flash. If you blink you miss it. Probably happens over the course of just half a second. Maybe it's something to do with the LCD panel initializing or something.
EDIT1: I also wanted to note that the screen does not do this when it goes to sleep or is woken from sleep. Only during the initial powering on of the device.
EDIT2: One more note, the device came with build MT2-L03V100R001C00B148 installed from factory.
Click to expand...
Click to collapse
By "snow", do you mean static or noise? The screen looks a bit staticy or noisy in those pictures. The only thing I can think of is maybe some of the animation images are somehow corrupted. The boot animation is just a bunch of .PNG images shown in succession pretty quickly. This might explain why you see that stuff in a split second every time you boot.
Same here, as of today. I've owned mine for about 3 months, and it just did the static-y flash thing you explained. I remembered this thread, actually, so when it happened I decided to come track this thread down.
Mine is rooted and tweaked, however. Stock ROM, unlocked bootloader. Everything has been mostly fine (except my phone learned a new trick it likes: "Flip the video orientation randomly when someone's watching youtube! Yay, upside-down!"
Other than the occasional tempermental quirks, it's been running smooth. So I'm not sure of what could be causing this. But if more people state theyre having this issue, maybe it'll be further looked into!
zombunny said:
Same here, as of today. I've owned mine for about 3 months, and it just did the static-y flash thing you explained. I remembered this thread, actually, so when it happened I decided to come track this thread down.
Mine is rooted and tweaked, however. Stock ROM, unlocked bootloader. Everything has been mostly fine (except my phone learned a new trick it likes: "Flip the video orientation randomly when someone's watching youtube! Yay, upside-down!"
Other than the occasional tempermental quirks, it's been running smooth. So I'm not sure of what could be causing this. But if more people state theyre having this issue, maybe it'll be further looked into!
Click to expand...
Click to collapse
Sounds quite odd, never read about this until this thread.
As for the upside-down video, check your root tweaks or display settings.
ScoobSTi said:
Sounds quite odd, never read about this until this thread.
As for the upside-down video, check your root tweaks or display settings.
Click to expand...
Click to collapse
It is odd, hopefully it's nothing serious to worry about. It'd be a shame if it were to become a problem, as I've really been enjoying this device.
And I've been checking about the video orientation bug, but I can't think of anything I may have changed that would alter it. It's very random, and seems to only occur within MX Player. May be limited to that app only. A reinstallation might fix that, but configuring the orientation to "force auto-rotation" within the App Settings module has ceased the issue.