[Q] Random shutdown when charging overnight? Overheating? - Thunderbolt Q&A, Help & Troubleshooting

My sister just texted me asking about random shutdowns when she leaves it to charge overnight. She noticed that in the morning the phone is off, and fully charged. Not rooted or anything, new, two week old stock phone with the stock AC charger in the box.
Could it be overheating and turning off? Is there a temperature history monitor she can turn on and check? Any other suggestions?

andydumi said:
My sister just texted me asking about random shutdowns when she leaves it to charge overnight. She noticed that in the morning the phone is off, and fully charged. Not rooted or anything, new, two week old stock phone with the stock AC charger in the box.
Could it be overheating and turning off? Is there a temperature history monitor she can turn on and check? Any other suggestions?
Click to expand...
Click to collapse
I've been having random shutdowns as well, but it usually happens in the afternoon when it's been in my pocket while driving and such. I was running the stock rom rooted, then switched to plain jane v1. Issues with both, so I think it's a heat thing. Just my $.02

I have not had that problem, yet, I charge at night, sometimes I leave it on sometimes I turn it off.
But I had a thought. If she were to charge it while it was standing up on its kickstand, there would be better air circulation and maybe that would help keep it cooler while charging. Might be enough to stop the problem.

if it's bone stock, the phone has a weak cpu that can't tolerate standard operating temps. she will have nothing but problems with it. tell her to return it to VZW and get another Tbolt

Related

Battery empty after shutdown

Hello everyone!
Firstly I am totally happy with my new Galaxy S2. But then happened something strange....
Yesterday evening I plugged in my phone and loaded it fully, I played a few games for about 1 1/2 hours and the battery was fully loaded, then I turned off my phone (and it seems that it made an full shutdown, because it turns the lights off and vibrates when it shutdown successfully).
Today in the morning I wanted to turn on my phone... nothing happened After a few tries to turn it on... I plugged it in... and see there... it loads... from 0%??!
How is this possible if the phone was shutdown all the time?!
I have original rom, nothing modified yet and there are no updates available for my phone.
How is this possible if the phone was shutdown all the time?!
No answer to that if it was a charged and shut off .
jje
GeryD said:
Hello everyone!Yesterday evening I plugged in my phone and loaded it fully, I played a few games for about 1 1/2 hours and the battery was fully loaded
Click to expand...
Click to collapse
What do you mean by that? You were playing for 1½ hours and the battery was fully loaded !, or you kept it charging while playing
Regards.
ithehappy said:
What do you mean by that? You were playing for 1½ hours and the battery was fully loaded !, or you kept it charging while playing
Regards.
Click to expand...
Click to collapse
I kept it charging while I was playing (it already was fully loaded at this moment) and later I turned my phone off with 100% battery. XD
In the morning it was not possible to turn it on, so I plugged it in again and it shows the loading screen with an totally empty battery and an yellow triangle. I really don't understand how this is possible..
Yellow Triangle? You are rooted right? And what other apps were you running when you turned your phone off, SetCPU or something like that?
No, I am not rooted not yet ^^
I think the yellow triangle appear when you plug in your galaxy S II and battery is lower than 5%. (When plugged in turned off)
Is it possible that gaming consumes much more energy even if plugged in? It's the only explanation for me at the moment. But this will also mean that the display of the battery don't update if fully charged and kept plugged in... mhmm.
GeryD said:
No, I am not rooted not yet ^^
I think the yellow triangle appear when you plug in your galaxy S II and battery is lower than 5%. (When plugged in turned off)
Is it possible that gaming consumes much more energy even if plugged in? It's the only explanation for me at the moment. But this will also mean that the display of the battery don't update if fully charged and kept plugged in... mhmm.
Click to expand...
Click to collapse
Sorry I don't know about that. I thought Yellow triangle only appears when you are on an unsecured kernel/non official Samsung kernel, when rooted.
And while you were Gaming with charging, definitely Gaming took more battery out of your phone than the charging was filling in. But still, full drainage of 100% battery overnight is NOT normal, that's all I can say atm.
Regards.
This particular problem just happened to me. The yellow triangle in question (no photo for obvious reasons), is overlayed on top of the charging logo that appears when the phone is completely powered off.
I hoped it was my battery...not the case, like others, I believe the problem to be originating from a loose micro-usb connector. I slightly jiggled the usb side to side (very slightly) and the problem cleared up long enough to boot. It has returned and I am most displeased as I ordered from Expansys Canada and with a device I can't turn on and return to stock I am basically SOL.
Ugh, and I was hyping you guys up so much Samsung!
Your battery overheated and could not charge. When I play games and charge at the same time, the battery gets hot and I get an overheating notice. This is when you get the yellow triangle. It doesn't charge after that and I find that I have to remove the battery to get it to somehow "reset" the internal temperature sensor before it will charge again.
*kick* (since topic title fits my problem..)
So: battery nearly flat after reboot. Happened to me three times now, twice within one 'battery cycle'. First time it happened, the standard digital clock didn't refresh, so I restarted the phone. Before restart, battery was above 30%, after restart it was around 10. Afterwards, the level started climbing back towards 23 (hence, without me charging the device). Used it, so did not verify whether it would actually climb all the way back to its original level of over 30%, but the level seemed accurate because it lasted for many more hours until it reached 15%.
Last night, after a restart, batt dropped from high-20's to 8%. Because of the previous experience, I didn't charge, but let it be during the night. This morning, 8 hours later, batt level was back at 26%.. the battery graph showed a nice upward curve.
Couple of hours later, phone doesn't wake up and has switched off apparently. Startup reveals batt to be below 10% again.
Anyone experienced a similar scenario?
(Vodafone branded non-rooted GSII, PDA:KG2/Phone:KG1/CSC:KE2).
This has happened a couple of times more since then, I guess 6 times in total now. Have made screenshots of the battery level to provide an idea of what's happening, or at least, what it looks like. However, I can't post outside links yet.
Without recharging, battery level manages to climb back almost to initial level.
No-one with similar experiences? I have done no rooting, custom ROM's whatsoever.
(Vodafone branded GSII, PDA:KG2/Phone:KG1/CSC:KE2).
I was web browsing and suddenly the phone rebooted, and the battery charge dropped to the level seen in the screenshot. It's the first time happening. I'm on cm7 latest nightly with cg6.
Sent from my GT-I9100 using Tapatalk

[Q] HTC Evo 3d - Battery charge indicator after drop.

My appologies if this question has been answered somewhere else, I could not find any other threads with a similar situation.
My phone was dropped and ever since then it has not shown me the right battery level. It will charge on USB or AC up to 99% and stop. I connected it to AC power 30 hours ago and it never gave me the green light. This is after a full drain and then recharge. It did however stop charging at some point. I noticed no light was on, red or green, turned on the phone and my battery had gone from 99% to 41% in 22 minutes. I plugged it into USB and it appears to be charging back up. My widget now shows 84% with 4334mV (i dont know if this is right or not).
It is not an issue with the battery. My wife has the same phone and I swapped batteries. Mine works fine in her phone and I have the same problem with hers.
My other issue is that when I use the phone off the charger it will not show me the level accurately when it is draining battery. Example being, I unplug the phone at 99%, within 5 minutes I'm down to 92% (i know this is not unusual because of how the batteries charge). But, I will stay at 92% for hours and hours, with moderate use of internet, phone, and apps. Then it will fall from 92 to 60 ish in a few minutes and do the same thing. Sometimes it will tell me that I'm getting low (under 15%) other times it just turns off a second or two after the notification. If I plug in the phone and turn it on it shows me 1% and charges up to 99%.
In the few minutes I have been typing my phone charged up to 91% with 4336mV.
I was running ViperRom ICS when the issue started. Restored it back to Stock with no root and the issue remained. Now I am running Mean Rom ICS with the same issues.
I have cleared the battery cache in recovery too.
Any help would be appreciated.
If you kiss it. your phone will love you and it'll be all better. NOW KISS IT AND TELL YOUR PHONE YOU'RE SORRY FOR DROPPING IT! LOL!
Based on my experience with batteries of all kinds, it sounds like one of the cells may be damaged. Best bet is to get a new battery. They are decently cheap for a good one. Im actually looking for an extended unit myself. If you come across one, please PM me.
Thanks
That was my first thought but when I swap my battery with my wife's battery I have the same problem. Both batteries work fine in her phone but not in mine.
Sorry to bring this up again, my bad. But seriously you are not the only one with this issue.. I had the same problem since stock, swap battery didn't help either.

Hot device when charging.

As the title would suggest, my poor GS2 gets VERY hot when charging. Not all the time, but often.
If I charge from my PC's USB, it doesn't, but when I use a mains charger, it overheats.
When I finish my night shifts, my battery could be down to 20%, so when I go to bed, I plug in the phone, set it's alarm and pop it under my pillow, like I have done with every phone I've ever owned without issue. I wake up during the night and pull out the phone to check the time and almost leap out of bed because of how hot the device has become.
To make matters worse, it's discharged in battery power. This morning was the final straw, as when I checked the phone and it was red hot, it was also dead. I held down the power button and booted up the phone. It showed 15% battery left. I know people say that when it's charged, remove it from the charger, but it isn't practical. Besides, I've never had to do this on any other phone I've owned. This is unacceptable for me to rely on any more. Is this a common issue?
Or my fault because I have rooted the phone the tried custom roms/kernels/modems on it before?
X82X said:
As the title would suggest, my poor GS2 gets VERY hot when charging. Not all the time, but often.
If I charge from my PC's USB, it doesn't, but when I use a mains charger, it overheats.
When I finish my night shifts, my battery could be down to 20%, so when I go to bed, I plug in the phone, set it's alarm and pop it under my pillow, like I have done with every phone I've ever owned without issue. I wake up during the night and pull out the phone to check the time and almost leap out of bed because of how hot the device has become.
To make matters worse, it's discharged in battery power. This morning was the final straw, as when I checked the phone and it was red hot, it was also dead. I held down the power button and booted up the phone. It showed 15% battery left. I know people say that when it's charged, remove it from the charger, but it isn't practical. Besides, I've never had to do this on any other phone I've owned. This is unacceptable for me to rely on any more. Is this a common issue?
Or my fault because I have rooted the phone the tried custom roms/kernels/modems on it before?
Click to expand...
Click to collapse
1) change to a diff kernel and see for the issue.
2) well charging from 10~20% to full 100% will lead to heat up the phone than charging from 50~60% to full 100% , hence also check for the same and see
Sun90 said:
1) change to a diff kernel and see for the issue.
2) well charging from 10~20% to full 10% will lead to heat up the phone than charging from 50~60% to full 100% , hence also check for the same and see
Click to expand...
Click to collapse
I should have mentioned. This happens on any Rom and I've tried 4 kernels and still the same issue. Only thing I haven't tried, is going back to Samsung stock rom. Going to try that today, see if that solves it and report back.
Like Samsung told my wife "when it gets hot dial *#*#4636#*#* and note the battery temp".
Is it still under warranty
Sent from my GT-I9100
Well the PC's USB output would be limited to .5 A whereas your wall charger could provide 2 A. This might just be normal IMO, although I can't say that my phone gets ridiculously hot during charging. As others mentioned, I would check the battery temp.
The issue is already in his post and the solution as well.
1) The S2 has the tendacy to get hot. Its all very compact and there are no internal ventilators so the S2 dissipates heat to the rest of its body.
2) There is a Power difference between the charger and a USB cable. The charger gets hotter since it delivers power directly of a higher voltage and slightly higher amps then a usb port.
Your issue comes from one sole thing. Your bed. beds have very poor heat dissipating abilities, in fact, it has none. Considering no fresh air is delivered to your device, because it is stored under your pillow. Not to mention your pillow, the rest of your bed stop heat from leaving and it builds up. Ontop of that your heavy head is resting on it, pressing the pillow tight around the device.
in short, it has no way to relieve the heat. There is a simple solution of a non technical matter. Don't put the darn device under your pillow.
(the same counts to people that use there laptops on there beds pillow or covers without a proper cooling matt, before wondering why the hell there device shut down all of a sudden.)
The problem is you put your phone under your pillow. I made this mistake a few weeks ago and the phone was too hot but no problem when i charge it somewhere not under the pillow
I agree, I should stop doign that. But one question, if that's the case and the getting hot is normal, then why did the battery drop from 100% to 8% while plugged in?
Your cooking the battery, thats why.
i'll admit i charge my phone and leave it ON the bed so air still circulates but it did used to get hot. Not sure if any changes i've made such to things kernel, ROM, modem or undervolting has caused my change in temps but my phone never feels warm anytime day or night weather its on charge or not where as my partners phone (stock sgs2) does get hot using the same charging habits as myself
Sent from my GT-I9100 using xda premium
Another odd issue. If I mains charge my phone or connect it to my laptop(not PC the PC charging seems to not effect it) the phone lags. Menus take longer and it really struggles to register my touches on screen.
Sent from my GT-I9100 using xda app-developers app
X82X said:
Another odd issue. If I mains charge my phone or connect it to my laptop(not PC the PC charging seems to not effect it) the phone lags. Menus take longer and it really struggles to register my touches on screen.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
For the AC charger this problem is known: if the charger is of poor quality it will generate too much 'noise' (ripple) which disturbs the electric field used by the touchscreen. However the original Samsung charger is of good quality and does not have this problem.
Experiencing these kind of problems when charging by a laptop USB port however is abnormal.
Interesting.
I bought an official Samsung charger off ebay, and it produces the same results. Much to my frustration.
Leaving it plugged in all night however was fine, I placed it on a shelf and the phone was actually cold when I woke up. I'm just worried the battery is ruined. It seems to drain quite quick.
X82X said:
Interesting.
I bought an official Samsung charger off ebay, and it produces the same results. Much to my frustration.
Leaving it plugged in all night however was fine, I placed it on a shelf and the phone was actually cold when I woke up. I'm just worried the battery is ruined. It seems to drain quite quick.
Click to expand...
Click to collapse
Another problem i faced recently was the battery draining to fast, i was told to pull the battery out for atleast 3 mins, this lets the CPU etc cool off, since then i've had no problems at all and getting a good 12 hrs atleast on battery use
Sent from my GT-I9100 using xda premium

Battery randomly charging or discharging

Hello, I've started having some weird battery issues with my HTC One X+, wonder if anybody else has seen this before. I've attached a screenshot of the battery graph for my phone, so you can see what I've been encountering.
It all started two days ago, when my phone charged down and shut off, despite being idle and connected to my laptop for USB charging the whole time. Since then, I've been seeing all kinds of wacky behavior with the battery stats. The status has been stuck on "11M 19S ON BATTERY" for the last three days. It discharges really fast even when idle, which it wasn't doing before. Last night, the battery chart shows the phone either being awake or with the screen on, but it is wrong: the phone was turned off.
I turned it off almost all of today, turning it on maybe 2-3 times just to check the charge and then immediately turning it off, and connected it to AC charging the whole time, but the battery charge seems to go up and down during that period! At this point, my battery stats seem completely corrupted, except for the fact that the phone does shut itself off when the charge goes to zero, so the total charge may be correct.
I'm not sure if this is a software issue or hardware, as I seem to be getting strange data from the software. I looked at many of the battery threads in this forum: they say to charge the phone to green and discharge a couple times, but I cannot get it to go to green again, even with the phone turned off and AC charging! I should still be covered by the 1-year manufacturer warranty: do I need to send it in for repair or this is some known software issue that I can fix myself? I'm running stock unrooted Android 4.2.2 Sense 5 on the international unlocked HOX+.
joakim_one said:
Hello, I've started having some weird battery issues with my HTC One X+, wonder if anybody else has seen this before. I've attached a screenshot of the battery graph for my phone, so you can see what I've been encountering.
It all started two days ago, when my phone charged down and shut off, despite being idle and connected to my laptop for USB charging the whole time. Since then, I've been seeing all kinds of wacky behavior with the battery stats. The status has been stuck on "11M 19S ON BATTERY" for the last three days. It discharges really fast even when idle, which it wasn't doing before. Last night, the battery chart shows the phone either being awake or with the screen on, but it is wrong: the phone was turned off.
I turned it off almost all of today, turning it on maybe 2-3 times just to check the charge and then immediately turning it off, and connected it to AC charging the whole time, but the battery charge seems to go up and down during that period! At this point, my battery stats seem completely corrupted, except for the fact that the phone does shut itself off when the charge goes to zero, so the total charge may be correct.
I'm not sure if this is a software issue or hardware, as I seem to be getting strange data from the software. I looked at many of the battery threads in this forum: they say to charge the phone to green and discharge a couple times, but I cannot get it to go to green again, even with the phone turned off and AC charging! I should still be covered by the 1-year manufacturer warranty: do I need to send it in for repair or this is some known software issue that I can fix myself? I'm running stock unrooted Android 4.2.2 Sense 5 on the international unlocked HOX+.
Click to expand...
Click to collapse
I thought I'd update with the latest. After a couple days of freaky battery behavior, I was finally able to get the HOX+ fully charged again, after which the problems went away, still no idea what caused it in the first place. I wanted to make sure it really went away before posting: it hasn't recurred in the weeks since.
I fell asleep last night with a podcast playing on my HOX+ at the lowest volume setting and held next to my ear, woke up this morning with only 50% battery used after 12 hours of almost continuous mp3 playback. I've always been impressed with how little battery this device uses while playing mp3s, still going strong. :victory:
Sigh, spoke too soon, it's constantly discharging again, no rhyme or reason why, and the charger can't keep up. The weirdest part as always is that it can't even recharge while turned off, implying there's a short circuit or something else wrong with the hardware. I'll see if I can get it to charge eventually, may have to turn it over to HTC this time.

ANS UL40 battery issue -randomly goes to 0% and powers down

Phone is a ANS UL40 running 7.1.1
Battery will randomly go from partial charge to 0%.
This just started happening after having the phone about 6 months.
If I leave the phone unplugged overnight, it will be dead by morning (this is a new thing, it holds a charge pretty well). Doesn't have to be overnight either, could be just a half hour or something. The battery just dies randomly.
Even if I do have the phone plugged in and have the screen on (watching a youtube stream) it will randomly go to 0% and self shutdown.
Stock battery which seems to be stuck inside the phone. It doesn't seem to come out, I don't know if it's glued in or what.
ANS branded 3.8v 1700mAh 6.46Wh part # UL40BATT limited charge voltage: 4.35v
Printed: "Warning: This battery is built-in and is not removable"
boogersugar said:
Phone is a ANS UL40 running 7.1.1
Battery will randomly go from partial charge to 0%.
This just started happening after having the phone about 6 months.
If I leave the phone unplugged overnight, it will be dead by morning (this is a new thing, it holds a charge pretty well). Doesn't have to be overnight either, could be just a half hour or something. The battery just dies randomly.
Even if I do have the phone plugged in and have the screen on (watching a youtube stream) it will randomly go to 0% and self shutdown.
Stock battery which seems to be stuck inside the phone. It doesn't seem to come out, I don't know if it's glued in or what.
ANS branded 3.8v 1700mAh 6.46Wh part # UL40BATT limited charge voltage: 4.35v
Printed: "Warning: This battery is built-in and is not removable"
Click to expand...
Click to collapse
Its actually removable -
I have the same issue with mine and I just received it as a replacement phone about 3 months ago. If anyone has a clue as to what to do please share. Been to all the blog pages and customer pages related to this model and it seems to be a recurring issue and so is overheating and a dozen other things. What the point in having Lifeline when all the phones that they give or sell don't work.
And I thought it was just me. Needing a lifeline phone seems to mean we get the worst of the worst devices. I had to pay extra for the UL40 because the "free" phone was useless. The UL40 is near useless, and this battery issue makes it unreliable.
i have the UL40 and requested a replacement phone (because of unsustainable malware issues that survived a factory reset) and the L50 they sent me had this issue. i couldn't find a solution and had to request another replacement.
oddly, i occasionally experienced an apparent battery discharge (phone powers off, needs to be connected to power to boot up again) but when it powered back on the battery was at ~65%, clearly plenty of power.
my completely uneducated guess is that the battery terminals in some of these phones are loose, either causing the battery to discharge completely or simply disconnect momentarily, resulting in the phone losing power.

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