[Q] Cannot send SMS - Atrix 4G Q&A, Help & Troubleshooting

Hi,
I just got myself a Moto Atrix, Super Pack, South Korean version. Everything works fine, except sending SMS. I can recieve SMS but I cant send. Is there any setting that I need to change?
I use it in Vietnam, Mobifone network for that matter.
Tks for reading this, guys!

Hey mate, it sound like you gas some carrier specific issues that need to be resolved. Have you checked exaclty what carrier settings your provider uses?
Sent from my MB860 using XDA Premium App

I already changed the SMSC number by using *#*#4636#*#* to my network carrier's numbers but it still doesnt work.
The notification just tells me "Text message not sent". That's all, didnt tell me any specify problem.

I fixed it by flashing a French firmware

Related

X10 2.1 sms issue

Hey all,
Just wondering whether its me or not, but ever since the update if I type a text longer than '1 message(+9) '(weird but cool feature if I must say) my phone will Not send the message no matter what..and as long as I have it under that character limit it works fine...
I'm in australia and with Optus, and I work for them as well so I know it isn't my sim or my account :/
Anybody else had this issue? Because I know currently the samsung galaxy S(2.1) is having compatability issues with texting, but I wouldn't imagine it'd be the same cause...
- Shalz
Sent from my X10i using XDA App
I just did a test text and it worked fine.. 2 messages sent no problems.. (UK Vodafone).. World Generic 2.1 firmware.
just wondering did you update to the optus 2.1 or the generic?
I have a feeling i must be on the generic firmware because i did have 1.6 Rooted prev. to the update
I asked the guys at work about the update today and none of them so far have been able to update...even though i downloaded the Australasian PC Companion.
but even picture messages and everything else works perfectly fine...its just that one thing =/
I have the exact same issue, it happened to me also on 1.6 bu that was more generous and gave me 2 message lengths before it would fail to send. its strange as the first couple of messages i sent on the nordic 2.1 update where fine and they were well over 2 message lengths and then suddenly if i try to send one over 1 message length it fails!!! weird
would love to find the reason to this
Someone found any solution FOR THIS??? Help
It's saying "Could not send" for me, but is actually sending the first 160 characters of the message
Edited to add: I'm on UK Vodafone with the Global Generic 2.1 firmware.
Further edit: I'm able to send long sms to myself, just not my intended recipient...? She's on O2, could this be why?
Even more edit: Just tried sending to someone else and they didn't receive anything?! Very inconsistent!
sms Issue
Hi,
I have the same issue with my sms, it will not send more than 1 message otherwise the text bounce back saying message not sent, I just upgraded to 2.1 Nordic. The problem did exist when i was on the 1.6 but then the message will not send only if it was more than 2 messages, I am on vodafone uk, my phone was not debranded whilst running 1.6.
Any help will be greatly appreciated.
zerro2hero said:
Hi,
I have the same issue with my sms, it will not send more than 1 message otherwise the text bounce back saying message not sent, I just upgraded to 2.1 Nordic. The problem did exist when i was on the 1.6 but then the message will not send only if it was more than 2 messages, I am on vodafone uk, my phone was not debranded whilst running 1.6.
Any help will be greatly appreciated.
Click to expand...
Click to collapse
I still haven't found a solution to this, interesting that you're also on UK Vodafone though, maybe it's something to do with them rather than the firmware?
has anyone found solution to this I have Rogers X10a and Telus sim card in it. Can't send sms if its longer than 160 charecters . Please help
I'm having the same problem as well. Any message over 160 characters and it won't send. This has actually resulted in my not being able to send shorter messages after trying to send a message that is over 160 characters. Not sure what is going on here or if there is a setting that can be changed for this.
I'm in the U.S. on AT&T. Used the xda flash to global and rogers and neither would send an sms message over 160 I guess? (it's 2 sms) Did a global firmware to 1.6 and then updated to x10a 2.1 via sony and then tried and it still would not send. It will send through GSM however using the edge network. It must have something to do with the h network then and no I don't get 3g to pop up at the top of the screen ever..
I'm not too sure what the problem is here but it is the only one I am having on my phone, everything else is working great!...
If anyone can help us all out with any ideas or suggestions it would be great but as of now it sounds like it's a problem with the new software from sony. Gonna try messing with the sms apn a bit and see if I come up with anything but as of now 2.1 sms is considered broken in my opinion.:/
im having the same problem. im using chompsms and at the botton, instead of saying 160 char it says 70 and wont send more than two texts long. If the network is changed to GSM only, any size text will send but then internet is slow unless its changed back. AT&T settings were found automatically but they are all correct.
my SE Xperia X10 on 2.1 wont send messages at all. no matter the size. ive tried to send messages like "Hey" or "No" and they dont send. Im with in Canada, with Rogers. And its not my signal because i have 4 bars...
-Thanks
Hi All,
Just wanted to let you know we had this posted on our forum also at talk(dot)sonyericsson(dot)com and I've sent it off to the correct team to find us a solution, or at least get a comment from them. I'll update you all here when I have more info.
-Jeff
Sony Ericsson Answers Team
Jeff-SEAnswers said:
Hi All,
Just wanted to let you know we had this posted on our forum also at talk(dot)sonyericsson(dot)com and I've sent it off to the correct team to find us a solution, or at least get a comment from them. I'll update you all here when I have more info.
-Jeff
Sony Ericsson Answers Team
Click to expand...
Click to collapse
Thanks Jeff! As I am having this issue too, awaiting for any news about it...
Hi Everyone,
I've heard back from our team today. This is not a generic problem. I will need information from your phones to pass on so I can duplicate the problem. Please PM me the following details:
Country:
Service Provider/Operator:
IMEI:
SI#: (SI is the ####-####.# on the back of the phone)
Did this happen in 1.6?:
Did it ever work on 2.1?:
I need at least 5 examples to pass to the team to move this forward. I will update you when I've collected these.
Hi all,
Ok, found a solution - try this and let us know how it goes, its worked for me!
1. Open dialer and dial: *#*#4636#*#*
2. Select Phone Information from menu
3. Scroll down to SMSC
4. Enter SMS centre number given by your service provider in this box
5. Select Update
I got a "update error" message but it still seemed to save the number, but with " and a 3 digit code after it.
If the above doesn't work, as a short term solution you caould switch to just "GSM" in your network settings and this also works - not ideal, but it's a workaround!
dubbug1971 said:
Hi all,
Ok, found a solution - try this and let us know how it goes, its worked for me!
1. Open dialer and dial: *#*#4636#*#*
2. Select Phone Information from menu
3. Scroll down to SMSC
4. Enter SMS centre number given by your service provider in this box
5. Select Update
I got a "update error" message but it still seemed to save the number, but with " and a 3 digit code after it.
If the above doesn't work, as a short term solution you caould switch to just "GSM" in your network settings and this also works - not ideal, but it's a workaround!
Click to expand...
Click to collapse
Didn't work for me, UK Vodafone.
doesn't work for Telus Canada

[Q] SGS2 M250S (Korean version) Can't send SMS: will changing ROM solve this?

I have the Korean version of SGS2. I can make phone calls, receive phone calls, connect via mobile internet and receive SMS but I can't send SMS. Will changing my ROM allow me to send SMS?
The service provider I'm using has the following bands
Service Provider GSM Frequency Band 3G Standard 3G Frequency Band
Globe Telecom 900 MHz/1800 MHz W-CDMA (UMTS) 2100 MHz
Thanks!
The M250S uses a different messaging standard from what i've heard. You can try changing ROM and see if that helps, if not then there's probably nothing much you can do unfortunately.
What ROM would you recommend for M250S?
The usual reason why MMS will not send is no details or wrong details for the Message Centre Number incorrect for network .
jje
JJEgan said:
The usual reason why MMS will not send is no details or wrong details for the Message Centre Number incorrect for network .
jje
Click to expand...
Click to collapse
That is a possibility although I can't find a way to change this on the Galaxy S2.
Another possibility is the "unknown" label in the Settings>About Phone>My Phone Number section but I can't find any way to change it.
Got it! It was fixed by changing the My Phone Number in the SIM card which was done via CM (on my nexus s).
Thanks for your help guys!
P.S. Is there a way to close this topic?
More details please I have the same problem!
Hello all and please help,
I have the same situation with my korean SKT carrier phone m250s which I am using in South Korea. Every time I root my phone, I lose the capability to send and receive mms messages. Can someone please elaborate on how to fix this problem? It seems like there is an answer here already, but I'm not sure how to proceed and what exactly to change.
Much thanks
HELP! HyDrOg3nics and unable to read Korean SMS
kurogami207176 said:
Got it! It was fixed by changing the My Phone Number in the SIM card which was done via CM (on my nexus s).
Thanks for your help guys!
P.S. Is there a way to close this topic?
Click to expand...
Click to collapse
Are you able to view SMS messages that are in Korean? If so, could you tell me what ROM you're on?
Most recently, I rooted the phone with the red pill kernel and flashed litening rom 1.1 ics. Again the same issue arose. SMS worked fine, but for mms, it would say download, I'd press on it and nothing would happen. Installing and running handscent took care of this problem, but I still get the stock ssm/mms message that says download and it doesn't work!
I'm wondering if skt has fixed it so that when a non-stock firmware / kernel is detected, they disable mms, or imei file is changed.
But to answer your question, yes, I can receive and send files in Korean.
U should stay stock... Only one option use thirdparty apps like GO Sms Pro or so...
Sent from my GT-I9100 using xda premium
What are the steps for identifying and entering the correct message center number and settings for SKT carrier in Korea?
Sent from my SHW-M250S using XDA
kurogami207176 said:
Got it! It was fixed by changing the My Phone Number in the SIM card which was done via CM (on my nexus s).
Thanks for your help guys!
P.S. Is there a way to close this topic?
Click to expand...
Click to collapse
Hey, I am also facing the same problem. How did you solve it ? What is CM ?
s2s2s2s2 said:
What are the steps for identifying and entering the correct message center number and settings for SKT carrier in Korea?
Sent from my SHW-M250S using XDA
Click to expand...
Click to collapse
I think we got a thread for you guys.
Sent from the little guy

Cant send sms

Sorry if this has been answered before but I can't find the answer.
I got my gsm razr today and I love it but I can't send a text message, I can receive texts and surf the Web. My phone us showing 4 bars of hspa. I can even tether, but no sending sms. My phone says error code 500.
Only thing I found on google said restart it and SMS will be.fixed but that didn't work.
the phone is rooted on 2.3.5 if that matters.
has anyone had this problem and how can I fix it?
Thanks
Sent from my XT910 using XDA
I have the same problem. The only way I can get mine to work is to put a SIM from another account in my phone. Enter *#*#4636#*#* and go to Phone Information. Refresh the SMSC. It will populate with the correct information. At this point, I can send texts from the phone. Put in the original SIM (do not reboot phone) and then you should be able to send SMS from your number.
The only problem is that the SMSC number does not stay through reboots. I have to do this process every time I reboot.
Does anyone know how to get this number to stick?
I don't have the same problem however I have noticed that GOSMS Pro from the market does allow a Customized SMSC setting in the Send Settings tab. Perhaps you can try that out and see if it fixes the issue?
Thanks for the suggestions. I tried both but neither work. I really like this phone but not having text us killing me. Someone please help
Sent from my XT910 using XDA
Well I went to att and got a new Sim card. Now my texting is working. so I guess that is the solution.
Sent from my XT910 using XDA

[Q] Galaxy SIII Not Receiving Text Messages

Hi,
I recently helped a colleague purchase a Galaxy SIII phone here in China, Guangzhou and made sure I checked the phone over completely before I purchased it.
I've done a search on the forums and check out anything that may be similar, but to no avail.
The problem is:
The phone will not receive any text messages, or at least they don't go through to the messaging app.
Text messages were being received normally for around a week
I disabled a bunch of pre-installed Chinese crap that is unfortunately not un-installable as it's baked into the ROM
It happened once, so I factory reset it, and then tested it. The text messages worked fine
I then disabled the Chinese stuff once again and installed Skype. Just to be sure, I sent more test text messages, and they were all received fine.
Around one week later, here we are, she says that text messages are not being received again.
All other functions of the phone are working. Internet / Edge network, sending texts, Play store, everything. Just not the receiving of texts!
I'm fairly confused as to this behaviour, particularly as it seems the text messages are working for a time limited period.
I had some inklings of what it could be:
- The SIII takes a micro-sim, the shop "manually" chopped the SIM using a cutter. Could this have damaged the SIM and caused this behaviour?
- The phone itself is faulty
- Something is up with the China Mobile settings / network and she needs to call them.
What would be your diagnosis, ideas, solutions XDA'ers?
Further information of any kind is, of course, available on request.
**** My ideas for a fix ****
Root the bastard and get a standard UK ROM on the phone to see if it works. However, I have some concerns. Years ago, when I bought my first HTC desire, when I rooted and put a UK ROM on it, I discovered that my phone was an imported Thai version of the phone and almost bricked it into a reboot loop as the phone didn't like a different regions ROM being loaded on.
I had to go through a convoluted process of making a specially edited SD-card to fool the phone into accepting different ROMS. Is this the case with the Galaxy SIII or have times moved on to more sophisticated means?
Thanks.
GJO
Have you try other messaging apps like Hancent SMS or Go SMS to confirm that msg service is not working?
Or maybe the CSC is causing the problem?
Sent from my GT-I9300 using xda app-developers app
Open the stock messaging app. In its menu go to settings. Check that there is a number recorded under message centre. If not use Google to find the number for the carrier you are with and enter it.
I'm on an unrooted phone with a stock Rom and twice messaging has stopped working. The cause was that this number had spontaneously disappeared.
Sent from my GT-I9300 using Tapatalk 2
Ok, I've tried:
- alternative messaging apps, and they're not picking it up either.
- the message centre number.
When you say CSC? You mean the carrier code? It was bought in China and fitted with a Chinese ROM, but I'll look at the ROM settings and see what it is.
Thanks.
U dial *#1234# then you can see your csc
CSC – (Consumer Software Customization) Refers to the specific country or carriers for that said firmware is being build.
This where it contains the default settings of each specific geographical region, carrier network providers and network data connections.
Sent from my GT-I9300 using xda app-developers app
I am having this problem. It was all working fine then suddenly it stopped. I don't know what could be the cause but I fooled around with the settings, deleted old text messages and then suddenly I received dozens of text messages.
It's like my phone isn't trying to receive any text messages. It can send text messages out but it won't receive any.
I am using Omega 31.1.
Can someone help me out please?
SlimJ87D said:
I am having this problem. It was all working fine then suddenly it stopped. I don't know what could be the cause but I fooled around with the settings, deleted old text messages and then suddenly I received dozens of text messages.
It's like my phone isn't trying to receive any text messages. It can send text messages out but it won't receive any.
I am using Omega 31.1.
Can someone help me out please?
Click to expand...
Click to collapse
I am having this exact same issue. Did you figure out how to resolve yours?
How did you guys resolve this issue?
war eagle said:
How did you guys resolve this issue?
Click to expand...
Click to collapse
I had the same issue,
I changed the Network options from gsm only to "Auto" mode, and apparently it worked for me.

Cant use Vodafone carrier out of a sudden - no call or sms. but internet works fine.

Hi ya,
the guys from android-hilfe.de sent me here because they cant help me anymore. I brought the HOX+ 3 weeks ago on ebay local. the first week everything went fine and then out of a sudden I cant sent SMS or call anybody. when I try to call anybody (no different if I enter the number by hand or chose it from the contactlist) the connection isnt established. no error message, nothing. just "beep" and thats it. I use a vodafone simcard and if another vodafone user tries to call me, he gets the same "beep" like me, when I try to call. SMS dont reach me either. the sender gets an error just seconds after he tries to sent. I cant sent it too. BUT i get access to the internet. surfing, whatsapp and the facebook-app works fine. I had switched off wifi to make sure the connection is established through my vodafone carrier...and it is.
I called my provider an they say it must be the simcard - so they sent my a new one. but it doesnt helped. the same errors like before. then i tried to chance my simcard with a friend who uses o2 in his galaxy S3. my sim worked in his phone perfectly and his sim in my HOX+, too. Then i took the simcard of another friend whos also using vodafone and put it in my HOX+. the problems with calling and SMS were the same. my sim card was working fine in his HD2. so i tried more and more...it seems that only vodafone simcards got the problem with my phone. i also tried to reset the HOX+, deleted call forwarding, which doesnt fix the problem too. even gsm-codes like #004# or *135# wont work and a got the error message "Connection Problem or Invalid MMI Code".
because i brought it on ebay i´m afraight it might have been stolen and locked by the provider - is there something like simlock or netlock? and if yes, how to fix it?
please excuse my bad english and thanks a lot for your help in advance
http://www.imei.info/
use that to check if it's stolen
Hi Lexx,
nice to see you here .
I dont think that is stolen ( more I hope so ). First check that out , maybe you or someone else is able to unlock it, if it is simlocked.
If it is stolen I would force as much preassure as I can to the seller...
Paypal or a complain to the police
thank you for you warm welcome.
i just checked the imei at imei.info and can't see any clue that the phone was stolen. do you need any information provided by the homepage or how to go on now? the phone still isn't working (except internet).
Goto the Vodafone website,
In their support area you can find a formulae to reapply network settings.
I had the problem you described with my dhd, reapplying carrier settings fixed SMS and calling.
Alternatively you can manually crosscheck all settings.
Regards
Alex
Sent from my Transformer Prime TF201 using Tapatalk 2
well I crosschecked the settings at least 10 times. they are definately correct. A konfiguration SMS cant be sent by 1&1 (a reseller of vodafone i use) because I cant receive sms at all. so my problem is still there. I recognized, that after I try to sent a SMS the connection always breaks down and I have to enter my pin-code again.
It seems there's something very strange with that phone. maybe any kind of lock?!
ps:
i can sent MMS but do not receive them.
Did you try a factory reset?
Sent from my HTC One X+ using Tapatalk 2
yes i tried software reset in the settings menu. But i didnt worked
Sounds like you need apn settings
Sent from my HTC One X+ using xda app-developers app
are you sure? The settings are correct and internet and mms wouldnt work if the settings were wrong. Right?
Depends and you said the Sudan? Hmm may be its a band issue. If your not on the same gsm bands your not going to receive voice. But if your on a compatible data band you will receive data. Now call your service provider and simply ask if the settings are correct. And there are data only Sims so you gotta watch out. Call the service provider and see what's what
. Good luck!
Sent from my HTC One X+ using xda app-developers app
it worked some days until it suddenly stopped working. i already got a new simcard and checked the settings. they're right. but i found out that i'm not the only one having this problem:
forums.att.com/t5/Wireless-General-Device/HTC-one-X-plus-stops-receiving-calls/td-p/3370861
i just use the carries 1&1 (a german reseller of vodafone),but the problems are the same... and it seems there's no solution to fix it
maybe you got a clue?
Hmm ok how is the signal?
Sent from my HTC One X+ using xda app-developers app
depends on where I am. Right now in the middle of berlin it says hsdpa with maximum signal.
Can you tell me what the right settings would be when I enter *#*#4636*#*# ??? there are loats of information and maybe there it can be seen which is wrong.
any clue? Well I found out that there is something called "vodafone protect" which seems to lock and/or delete the mobile when it's stolen. maybe I bought a protected one Or should this be "deleted" when I reset by menu??

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