wifi good..no data - G Tablet Q&A, Help & Troubleshooting

Vegan gb 7.0. I can connect to the web just fine, but I can't download anything and anything needed for a data connection wont work. It's an intermittent problem, my wifi status bar will be white when it doesn't work and green when it does. Pershoots latest kernel.

I've noticed the same thing with the white icon vs. green icon when using wifi that is filtered/proxied. Like using wifi at a local coffee shop where you have to agree to the terms of use. You are connected to the access point but not to the outside WAN.
I think your connection issue may be more network related than device related.
What type of wifi connection are you using? Is this a personal one or a public one? Do you have access to the router's configuration? (Linksys web interface is 192.168.1.1 by default, for example.)

Personal wifi...psa2. I put my tab to sleep last night not working ...now it is. I've restarted before and it didn't fix it. Belkin router.

Yes this is happeningto me.....so when thewifi is green I can download but when its not I cannot download..... I did nothing itjust goes back and forth from time to time ....anyone know how to fix???

Network troubleshooting.
To the best of my understanding, this occurs when you have connectivity to the wireless access point, not to the internet itself. I think it turns green when it is able to contact Google services. Generally, this would mean that your wireless router is either not reaching your internet service provider (ISP), or there is a proxy not allowing your device to use the access point as a gateway to the ISP.
If you're on a public network, like Starbucks, McDonalds, etc., you may need to agree to an acceptable use agreement. I've found I need to use the default browser for this.
If you're on your home network, the next time the icon is white, check the following things.
Are any other devices on your network having a similar problem?
Does your modem have power? and are the lights indicating trafic?
Can you access your modem's web interface, and run any diagnostic tests to be sure it's reaching your ISP? (You may need to contact your ISP for further instructions.)
Is your router able to contact the modem?
To determine if this is the case you'll need to trouble shoot your router and its connection to your modem.
(The following are some defaults.)
Model IP address user password
Linksys 192.168.1.1 admin admin
Belkin 192.168.1.254 admin "blank"
Netgear 192.168.61.1 administrator password
I could have mixed up one or more of these, but it's one variation or the other.
The info may even be on the bottom of your router.
Once you've accessed your router, make sure it's getting an external IP address from your modem.
Let me know if any of this helps. I'll try to get back on later this evening. Leaving work now.

Related

How to set Phone's Identity for WiFi?

Hi all,
I'm having a hell of a time keeping my X10 connected to my home WiFi router (a Netgear DG834). If I reset the router, the phone connects and is happy for as long as you like.
turn off the wifi, or move out of range, and it will never connect again ... unless you reset the router.
*sigh*
Been trying lots of stuff and it seems okay to connect over an open connection, but that's not satisfactory.
On further investigation, I've discovered that the Router detects the phone, but doesn't issue an IP address and I believe this is because the Phone does not transmit an identifier name, just a MAC address.
SO ... HOW DO YOU SET THE WIFI IDENTIFIER NAME?
Thanks for any help offered.
regards,
S.
StampedChipmunk said:
Hi all,
I'm having a hell of a time keeping my X10 connected to my home WiFi router (a Netgear DG834). If I reset the router, the phone connects and is happy for as long as you like.
turn off the wifi, or move out of range, and it will never connect again ... unless you reset the router.
*sigh*
Been trying lots of stuff and it seems okay to connect over an open connection, but that's not satisfactory.
On further investigation, I've discovered that the Router detects the phone, but doesn't issue an IP address and I believe this is because the Phone does not transmit an identifier name, just a MAC address.
SO ... HOW DO YOU SET THE WIFI IDENTIFIER NAME?
Thanks for any help offered.
regards,
S.
Click to expand...
Click to collapse
DG834 the same router as i have, I have the V5 version, anyway I had exactly the same problem, will not connect to it once you turn off wifi or move out of range, just says scanning on the phone.
Anyway the Fix is to download the latest firmware for your router, make a backup first but i didn't need a backup, install the latest firmware and it should be ok, I know mine is
I've been having the same problem as you with the wifi, with the router not issuing an IP address, but didn't realise that was the problem.
Just tried resetting the router and it worked. However, when i got back to my laptop, i noticed that there had been an IP address conflict between the phone and the laptop.
Just something to throw in there...
Cheers both.
Router firmware is at the latest according to Netgear (I have the same model, just couldn't remember the version number)
I'll check the IP Address conflict, but with the router set as DHCP, along with all my assorted PCs all set to ask the router for an IP address this shouldn't happen, unless the Phone has a fixed IP address in it somewhere.
Hmm.
Weirdly I turned the wifi on this evening on the phone and it connected immediately and had no problems. Will have to keep watching and checking I reckon - there's not a consistent fault here...
Just plugged my headset into my X10 and bang its lost the Netgear 834, there is defo something wrong with X10's and the most popular router in the world lol
I am going to try and see if it loses my [email protected] fast 24 router provided by Sky Broadband, will let you know if it's Netgear specific.
Must be a Netgear thing, my sagem works flawlessly, I install 834s all day in work, we have approx 150 of them out there with customers, I cannot belive this phone is not fully tested with it Can someone try adding the MAC address to the list of permitted devices and see if it holds connection then?

WiFi Problem

Hey. My phone arrived today and so did the problems.
I have a wireless router(Asus W530G-V2). The internet runs great on my PC
Just before I went to school I could see my Wireless Network's name but I couldn't connect to it. It simply said Connecting... over and over again. The interned didn't work. Now I got home and and I can't even find the network. If I manually add it it's out of range.
Can someone help me?
Thanks.
edit: once in a while i get a weak connection (tp-link_b22866) that also doesn't work.
lol. check if ur asus router supports wireless internet. does it have an antenna or something?
Yes, it does. My sister used the wireless to use internet on her laptop.
It's possible that you could have entered the wrong password the first time, that would result in the connecting loop you mentioned, as for it not being visible I'm not sure why that would happen unless the SSID of the router is being masked, an idea might be to go to maccas and test your phone using the wifi there maybe? If nothing else connecting to another network would help us diagnose the problem.
I did a factory reset but still, the phone wouldn't see any network.
I'll try adding a wireless card to my PC and see if it receives any signal from the router.
If not, I gotta set up the router somehow.
Thanks.
check if ur router is compatible with the dd-wrt custom firmware. if its compatible flash it on ur router, it will solve all the problems.
or
try this
Small utility that allows you to adjust the transmitter power of WiFi, thus can be great help to save battery life.
Has been done 5 hard dimmer. The apartment is missing 4 or 11 dBm for normal operation. Battery consumption with this sometimes falls on the 60-100 mA.
Nope, dd-wrt is not supported
And I can't install the apk since I don't have internet access therefore I don't have Astro File Manager.
ok try this.
find out ssid broadcast name of ur router from ur sisters laptop.
ask her if its password protected. if yes, get it from her somehow.
then on ur phone do this,
Settings>Wireless & network settings> Wi-Fi settings
turn on the wifi
and select add Wi-Fi network
enter the ssid name in there.
if needed enter that damn password and save it.
voila!
I've tried that but below the network name it says "Out of range".
And my sister ain't here. I don't know if it's my phone that isn't receiving the wireless signal or if it's the router which isn't sending. I'll go later today in a place with hotspot.
Images of the router's settings. maybe there's something wrong here:
http://imgur.com/iJu8n&6TIsH&rkcJk&rKvub
maybe ur sister needs all the bandwidth and blocked ur phones mac id on the router lol
I said above that my sister isn't here now. It's only me so no one is using the wireless.
From what I can see there it's possible that the security on the network could be set to filter MAC addresses, I'm not sure if that is the problem, however at this point I'm not sure what else it could be...
Nah, it's not that.
I've messed around with it(to accepts the phone's MAC, disabled) but still won't work.
I'll go to a mall or somewhere to see if the phone's the culprit here.
Went to the local library and wifi worked smoothly. I've downloaded all the apps I needed(especially Astro file manager). So the router was the problem from the beginning.
Thanks anyway.
Well I'm glad it's not your phone that's the problem, hope you like your 01 and that you get your router working.
Hi,
can you check on which wifi channel your router sends. On my P500 I also don`t see a wifi network above channel 11.
By the way I`d like to know how to enable these channels with my Cyanogen 7.0.2 beta 6.5. I know that there must be some possibilities..
see: http://forum.xda-developers.com/showthread.php?t=576575

Galaxy S2 is able to connect to wi-fi router but can't access Internet ??

hi,
I've linksys wi-fi router model WRT54GH in my home & it has a good amount of signal strength to cover entire area.
My recently bought galaxy S2 is able to identify linksys wi-fi access point & connects too with the IP assigned to it, also at wi-fi settings connected being displayed.
Now when I try to access Internet (any url google/FB), it doesn't connect at all.
I tried almost everything about router configuration, restart etc. but with no success
can someone plz help on this ?
shantanu_d said:
hi,
I've linksys wi-fi router model WRT54GH in my home & it has a good amount of signal strength to cover entire area.
My recently bought galaxy S2 is able to identify linksys wi-fi access point & connects too with the IP assigned to it, also at wi-fi settings connected being displayed.
Now when I try to access Internet (any url google/FB), it doesn't connect at all.
I tried almost everything about router configuration, restart etc. but with no success
can someone plz help on this ?
Click to expand...
Click to collapse
In my case the problem was with frozen "WiFi sharing" in combination with juicy defenders "Location" fearure. It seems such combination is dangerous. Solutin (in my case):
1. defroze
2. remove all wifi networks
3. reboot (for "clean" frozing)
4. make WiFi sharing frozen
5. reboot again just for fun
Try to check your router's MAC address restrictions. In my router, as security, I have to add MAC addresses of each device to share internet. They take IP's, connects etc. but does not have accesses to internet
as above, check that there is no MAC filtering set up.
one other thing it may be is the security settings, if you have a WEP Key to access the router it may need the Hex conversion of your key depending on what level of security you have (64bit or 128bit for example)
shantanu_d said:
hi,
I've linksys wi-fi router model WRT54GH in my home & it has a good amount of signal strength to cover entire area.
My recently bought galaxy S2 is able to identify linksys wi-fi access point & connects too with the IP assigned to it, also at wi-fi settings connected being displayed.
Now when I try to access Internet (any url google/FB), it doesn't connect at all.
I tried almost everything about router configuration, restart etc. but with no success
can someone plz help on this ?
Click to expand...
Click to collapse
Try setting up a static IP address for your phone, I presume your network is a 192.168.1.0, go into router settings and LAN setup, give your phone the address in a static DHCP assignment of 192.168.1.5, or any other address in the same subnet your in. Some SGSII's have problems with dynamic DHCP for some reason, some NS had the same problem too,
Sent from my Sammy Galactic S2 Beastly Device
I have a similar problem and I fix mine temporarily by turning my wifi off, then in wifi settings > advanced, I change wifi sleep policy from 'never' to 'only when the screen is off'. However I have to do this every time I want to use wifi so it can become quite annoying sometimes.
So I can get through however only for a short period of time as it seems as long my Galaxy S2 keeps turning off my wifi even though it's on :/
I had exactly the same issue on Linksys E4200 with my laptop, could connect to network, even to router's attached storage, but not to internet. Restart helped
On SGS2, I couldn't connect to the router at all at first, but fixed this by switching from WPA2/WPA mixed mode access protocol to WPA2 private. But I guess this is not exactly your issue.
SiSL said:
Try to check your router's MAC address restrictions. In my router, as security, I have to add MAC addresses of each device to share internet. They take IP's, connects etc. but does not have accesses to internet
Click to expand...
Click to collapse
Thanks for the suggestion but MAC restriction is already disabled at router
Robsso said:
I had exactly the same issue on Linksys E4200 with my laptop, could connect to network, even to router's attached storage, but not to internet. Restart helped
On SGS2, I couldn't connect to the router at all at first, but fixed this by switching from WPA2/WPA mixed mode access protocol to WPA2 private. But I guess this is not exactly your issue.
Click to expand...
Click to collapse
Yes, you are right this is not an issue for me.
In fact my SG2 being assigned with an IP address from 192.168.1.xx subnet.
Also at a same time my laptop connected with an IP from same subnet able to ping SG2.
OccasionalDroid said:
Try setting up a static IP address for your phone, I presume your network is a 192.168.1.0, go into router settings and LAN setup, give your phone the address in a static DHCP assignment of 192.168.1.5, or any other address in the same subnet your in. Some SGSII's have problems with dynamic DHCP for some reason, some NS had the same problem too,
Sent from my Sammy Galactic S2 Beastly Device
Click to expand...
Click to collapse
My SG2 being assigned with an IP address from 192.168.1.xx subnet.
So I think IP addressing may not be an issue.
Also another thing I tried was, at a same time my laptop connected with an IP from same subnet able to ping SG2.
So wi-fi router may not be an issue here, whats say ???
Even I am facing the same issue at my office network. I am able to connect to the wireless network but if I try to access any app I cannot browse. This is really frustrating looks like some issue with the modem drivers.
I was able to browse on another wifi created virtually by mobile tethering. This looks like a major bug with the current firmware. Another interesting thing to note is that the Wifi network has a hidden SSID and uses WPA2 auth scheme.
I have seen a Galaxy S able to connect to the same n/w without any issues.
Has anyone figured out a solution to this one ?
Hi, thanks for your reply.
I am yet to figure out a solution for this
Even I am also agree on the probable issue with modem driver.
I've D-link modem.
Are you aware of anything about this modem that can be reconfigured to get this worked ... ?? pl let me know
The wifi router at my office is Cisco Aironet 1200 Series, anyone else facing this issue ?
I'm having the same problem at work connecting my SGS2 with v2.3.3 Official Firmware (customized for Orange service provider) to a Cisco Aironet 1130 AP. I can see that the Galaxy authenticates with the AP correctly and gets IP from the DHCP server, but it cannot send or receive any traffic, although the phone stays connected and authenticated. At home, I use an Atheros based Fonera with DD-WRT without any problem.
As I'm the company's network administrator, I will try to further investigate this problem, but it seems like some kind of incompatibility between the devices or misconfiguration ....
Basuk said:
The wifi router at my office is Cisco Aironet 1200 Series, anyone else facing this issue ?
Click to expand...
Click to collapse
try turn off the wifi, turn off the mobile data and turn on the wifi again
It seems the SGS2 sometimes has problems with DNS.
Try a static IP and use 8.8.8.8 as second DNS server, which is a free Google DNS server.
This fixed MY problems
I rooted my SGS2 and voila wifi worked at my office finally I have been able to find a solution.. love my SGS2 the Beast...
I'm having this same problem..
I think I've tried all the solutions above, but one (Sorry - noob question):
Rooted?
is there a firmware patch or something that I should know about?
Anyone got any other ideas?
ETA:
I can connect to hotspots (DHCP) and at home (Have to set it to static tho)
No internet
AP works - Laptop and i8910 (had to set static and advanced settigs etc). I've rebooted it a few times, set DHCP on and off. DHCP seems to be running on the router
viqles said:
I'm having this same problem..
I think I've tried all the solutions above, but one (Sorry - noob question):
Rooted?
is there a firmware patch or something that I should know about?
Anyone got any other ideas?
Click to expand...
Click to collapse
This is an issue with SGS2 with wifi server using authentication protocol TPIK, if you use AES as encryption then it will work without any issues.
That should be a setting in my AP? I can't see it...
If I get a new non-crappy AP is that likely to solve my problem?
ETA:
Ah - that's a WPA thing? Mine only seems to do WEP - is that right?

Got Pandora and Market working with Dock *sorta

Just bought the Malata Dock for my Gtab. I'm currently running Zyhong's Gtab beta 3.2.
As stated by others, Pandora and Google Market fail to stream/download when using Ethernet only.
This is still early and hopefully a dev will point me in the right direction, but I am able to make the tablet use the ethernet connection for Pandora and Market.
Boot Gtab on dock with Ethernet connected. At this point most things work except Pandora/Market.
Using my Droid Inc, I turned on Wireless Tether in Infrastructure mode.
Configure wireless on the tab. Once it connects, go to Settings -> Wifi and modify the wireless connection. I configured the ip address, gateway and DNS 1&2 to work as if the wireless connection was the wired connection.
At this point Pandora and Market will begin to work using the Ethernet. I confirm this by downloading "Angry Birds" from the market. 18MB download in about 30 seconds. Checked phone during this time and it had no bars on 1X...no way it was using the cell connection.
My current theory is the previously stated "Connectivity Status = True" setting. I'm guessing this gets set once the Wifi connection is establish.
If I now drop the wifi connection, Pandora and Market breaks.
I'm curious if it is possible to write an app or script to rename wlan0 to eth1 and eth0 to wlan0. I'm assuming the test for connectivity status = true is set to check wlan0 ?
Any ideas?
Another theory is that there are no DNS servers configured for the wired connection.
I'll be trying that later.
I don't have enough posts yet to ask in the developer forums for help....so if you know one of the devs who are interested in the dock, please point them over here.
With that said, I tested if setting the DNS server manually would have any effect. It appears that DHCP is setting the DNS servers after all with a wired only connection.
So I'm back to the Connectivity Status = True issue.
I'll be looking at how that check is performed and what initiates it. If I can cause the check to be performed on eth0 instead of just wlan0 I think that will fix it.
konman2k4 said:
Another theory is that there are no DNS servers configured for the wired connection.
I'll be trying that later.
Click to expand...
Click to collapse
Got my dock today. With wireless turned off, I can boot on the dock & draw a dhcp ip.
Can't be a DNS issue or you wouldn't be able to surf the net.
Can surf net via browser, play videos/music/pics from my Windows Media Center, Netflix plays fine & can even receive email (as long as the app is the one that does the checking & not me telling it to).
Pandora, Crackle, Market, Amazon App tore, & SlideME not worky (some say no connection while others just hang).
Turning on wireless at the same time results in drawing different ip for wireless. Netcfg show eth0 up with an ip/mask, wlan0 up with an ip/mask. Ifconfig shows data transfer on both interfaces (and different mac addresses).
Must be something the the apps are looking for wifi. or could it be that this is a phone OS & phones don't have ethernet connections (and that ethernet is not listed in Settings, Wireless & Networks)?
At work we don't have wireless, so I used my phone with "wireless tether" to make a connection. Once the wireless network is seen and connected to, I modified the wireless network settings on the tablet so that the gateway, dns, subnet mask and IP are all valid on the wired connection. As for IP just make one up that is not already in use that is valid for the wired network subnet.
This basically tells the tablet that yes you are connected to a wireless network, but with a routing trick you are sending all your traffic out the wired connection.
Since the dock charges the tablet, I connect the phone to the tablet to keep it charged while the wireless tether app is running.
BTW...if you install opera and flash, you can change your agent string to "desktop" within opera and use the web version of pandora all without having to do the fake wireless trick.
I can confirm Pandora and the Market works just fine doing this....as for you other apps I haven't tried those.
konman2k4 said:
At work we don't have wireless, so I used my phone with "wireless tether" to make a connection. Once the wireless network is seen and connected to, I modified the wireless network settings on the tablet so that the gateway, dns, subnet mask and IP are all valid on the wired connection. As for IP just make one up that is not already in use that is valid for the wired network subnet.
This basically tells the tablet that yes you are connected to a wireless network, but with a routing trick you are sending all your traffic out the wired connection.
Since the dock charges the tablet, I connect the phone to the tablet to keep it charged while the wireless tether app is running.
BTW...if you install opera and flash, you can change your agent string to "desktop" within opera and use the web version of pandora all without having to do the fake wireless trick.
I can confirm Pandora and the Market works just fine doing this....as for you other apps I haven't tried those.
Click to expand...
Click to collapse
Read you origianl post. My point was that it is not a DNS issue since with wireless turned off & starting the tab on the dock, internet works. If DNS was the issue then the browsers/etc would not be able to resolve the urls.
But, I did verify your theroy while making sure that there was no possiblity the tab was communicating via your cell/wifi.
I connected mine to the dock with wireless & ethernet connected. Verified both interfaces were up via ifconfig. Wifi connected to wireless access point & ehternet connect directly to a switch. Disconnect access point from switch so no physical connection to lan/wan from the access point, that way wireless connection to tab stays up but it goes nowhere & the only physical connection to the lan/wan is via ethernet. Mail works, Market works, Amazon store works, Pandora works.
Has to be the Connection Status issue in Android that is casuing the problem. Current ROMs must not take ethernet into consideration when checking status. I saw sample code on the net for Connection Status that only looks for Wifi.
I believe we need a rom dev to pursue this for it to work correctly.
Haven't been back to this thread in a bit, but now that I have my 10 posts, i'll start asking around in the Dev community if somebody can point me in the right direction.
konman2k4 said:
Haven't been back to this thread in a bit, but now that I have my 10 posts, i'll start asking around in the Dev community if somebody can point me in the right direction.
Click to expand...
Click to collapse
I did a new post in the Q&A forum back on 5 Aug & pointed it back here. Here's the new post http://forum.xda-developers.com/showthread.php?t=1204015. So far 59 views and a big 0 responses.

[Q] WiFi - won't connect to a Netgear Powerline Adapter

I have had a Netgear Powerline Adapter system set up in my Bedroom (XAVNB2001) for the past year and a half, because the signal from my Cisco E4200 doesn't effectively reach up there. It has its own SSID, on the 2.4GHz band. It has been completely solid and reliable, and I use it all the time with my Verizon Samasung Galaxy Nexus (stock ROM 4.2.2), and Asus Infinity Tablet (stock ROM 4.2.1). My wife also used it without problem with her prior Motorola Droid 3.
But for reasons I can't identify, my wife's new Galaxy S4 won't connect to it. Also Stock ROM 4.2.2. Her phone sees the Adapter/SSID, and shows a strong signal when we're up there. I enter the passcode with the same encryption (WPA/WPA2 PSK) as I have on the other working devices, and it quickly goes to "Acquiring IP" but this never completes. It tries a couple of times, and usually ends up saying: "Network Disabled Because Internet Connection Is Slow." But it is not slow - works as fast with the other devices as when I'm connected to the Cisco downstairs near the Router. I have carefully entered the passcode (checking the box to show the characters to make sure I'm not putting in a typo) a dozen times.
There is no problem connecting her S4 to any other WiFi network we've encountered (to the Cisco downstairs directly, at my kids' houses, hotels, etc.).
I can't see any trouble-shooting steps to even identify the problem. Usually this is a no-brainer: you see the SSID, enter the passcode, and you're in. What could possibly be the problem here??
DLCPhoto said:
I have had a Netgear Powerline Adapter system set up in my Bedroom (XAVNB2001) for the past year and a half, because the signal from my Cisco E4200 doesn't effectively reach up there. It has its own SSID, on the 2.4GHz band. It has been completely solid and reliable, and I use it all the time with my Verizon Samasung Galaxy Nexus (stock ROM 4.2.2), and Asus Infinity Tablet (stock ROM 4.2.1). My wife also used it without problem with her prior Motorola Droid 3.
But for reasons I can't identify, my wife's new Galaxy S4 won't connect to it. Also Stock ROM 4.2.2. Her phone sees the Adapter/SSID, and shows a strong signal when we're up there. I enter the passcode with the same encryption (WPA/WPA2 PSK) as I have on the other working devices, and it quickly goes to "Acquiring IP" but this never completes. It tries a couple of times, and usually ends up saying: "Network Disabled Because Internet Connection Is Slow." But it is not slow - works as fast with the other devices as when I'm connected to the Cisco downstairs near the Router. I have carefully entered the passcode (checking the box to show the characters to make sure I'm not putting in a typo) a dozen times.
There is no problem connecting her S4 to any other WiFi network we've encountered (to the Cisco downstairs directly, at my kids' houses, hotels, etc.).
I can't see any trouble-shooting steps to even identify the problem. Usually this is a no-brainer: you see the SSID, enter the passcode, and you're in. What could possibly be the problem here??
Click to expand...
Click to collapse
You could try creating a static IP address using the MAC of the GS4 on your Cisco router. It sounds like it's authenticating, but unable to assign an IP for whatever reason.
Disable WiFi Multimedia (WMM) or the equivalent... BOOM! should work fine.
Also, if it's a MAC filter issue turn your MAC filtering off. If that is the issue your GS4 will connect instantly once MAC filtering is off.
Thanks for the replies.
I assigned a Static IP to the GS4 through the Router without difficulty. I then went to the GS4's settings for this SSID, changed it to Static IP, entered the assigned IP, kept the Gateway as 192.168.1.1, and changed the DNS settings to what is shown through IPCONFIG when I check my Desktop.
It now connected, but shows a DNS error when trying to go to a given website. So something funky is going on there. The phone shows a setting for "Network prefix length" and has a value of 24 - I've not encountered this before - should there be a different setting here?
There is no MAC filtering enabled, so that's ok.
"Disable WiFi Multimedia (WMM) or the equivalent" - where is this setting located? I don't see anything along those lines on the Phone, or in the Router's program??
DLCPhoto said:
Thanks for the replies.
I assigned a Static IP to the GS4 through the Router without difficulty. I then went to the GS4's settings for this SSID, changed it to Static IP, entered the assigned IP, kept the Gateway as 192.168.1.1, and changed the DNS settings to what is shown through IPCONFIG when I check my Desktop.
It now connected, but shows a DNS error when trying to go to a given website. So something funky is going on there. The phone shows a setting for "Network prefix length" and has a value of 24 - I've not encountered this before - should there be a different setting here?
There is no MAC filtering enabled, so that's ok.
"Disable WiFi Multimedia (WMM) or the equivalent" - where is this setting located? I don't see anything along those lines on the Phone, or in the Router's program??
Click to expand...
Click to collapse
I'm not sure about Eric214's suggestion, but it sounds like it could help. Regarding the static IP, if you set it on the router, the phone should pick it up automatically without you needing to enter it manually. After you set the static IP on the router, does the phone still hang on Acquiring IP? If you HAD to manually enter, you could plug in the DNS address coming straight from your router, or Google's open-dns of 8.8.4.4 and 8.8.8.8 (I think that still works.)
ttupa said:
I'm not sure about Eric214's suggestion, but it sounds like it could help. Regarding the static IP, if you set it on the router, the phone should pick it up automatically without you needing to enter it manually. After you set the static IP on the router, does the phone still hang on Acquiring IP? If you HAD to manually enter, you could plug in the DNS address coming straight from your router, or Google's open-dns of 8.8.4.4 and 8.8.8.8 (I think that still works.)
Click to expand...
Click to collapse
I tried it before, but tried it again - with the Static IP set up on the Router (using the "DHCP Reservation" option in the Router's program), and the Connection Settings on the GS4 for this SSID set to DHCP, all advanced settings at their default, it behaves the same way: Shows Acquiring IP, tries it twice, then shows the message I quoted above.
The Router remains set at Automatic Configuration/DHCP overall, with DHCP Reservation used to create a Static IP for this phone's MAC address. If this isn't the proper way to do this, let me know.
And with the Phone Settings for this SSID's WiFi set to Static IP, and the info entered as above, it quickly connects, but doesn't gain internet access.
It shouldn't be this hard. This is usually a no-brainer, as I first indicated. What is so different with this phone's WiFi setup??
I appreciate your input!
DLCPhoto said:
I tried it before, but tried it again - with the Static IP set up on the Router (using the "DHCP Reservation" option in the Router's program), and the Connection Settings on the GS4 for this SSID set to DHCP, all advanced settings at their default, it behaves the same way: Shows Acquiring IP, tries it twice, then shows the message I quoted above.
The Router remains set at Automatic Configuration/DHCP overall, with DHCP Reservation used to create a Static IP for this phone's MAC address. If this isn't the proper way to do this, let me know.
And with the Phone Settings for this SSID's WiFi set to Static IP, and the info entered as above, it quickly connects, but doesn't gain internet access.
It shouldn't be this hard. This is usually a no-brainer, as I first indicated. What is so different with this phone's WiFi setup??
I appreciate your input!
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Click to collapse
That sounds exactly right to me, and you're right that it shouldn't be that difficult. I've heard others report of miscellaneous routers that don't play nice with our phone. In this case, it's an AP, but that might still be the issue. I haven't personally experienced the problem, so hopefully someone else can chime in who has.
ttupa said:
That sounds exactly right to me, and you're right that it shouldn't be that difficult. I've heard others report of miscellaneous routers that don't play nice with our phone. In this case, it's an AP, but that might still be the issue. I haven't personally experienced the problem, so hopefully someone else can chime in who has.
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Click to collapse
Does anybody else have any ideas here?
I have also posted on Netgear and Verizon's forums, but am not expecting too much from either of these. I'm putting my money on the expertise here at XDA!
WMM is listed under the advanced settings of your router, it's not phone based but in your router. Disable it and return your other settings to normal and it should fix your problem.
Eric214 said:
WMM is listed under the advanced settings of your router, it's not phone based but in your router. Disable it and return your other settings to normal and it should fix your problem.
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Click to collapse
I'll have another look in the morning but earlier today I looked through every page of settings and didn't see anything that looked or sounded like this.
What section or function might you expect it to be found? What else might it be called?
Thanks.
Advanced settings in your router.
Basically, the 802.11n spec requires devices to support 802.11e (Quality of Service [QoS] enhancements for wireless LAN) in order to use HT (High Throughput) link rates, i.e. higher than 54 Mbps. (WMM is a subset of 802.11e that was created by the Wi-Fi Alliance as a stop-gap measure while 802.11e made its way slowly through the IEEE review process.)
The point is this is an issue for the GS4 as it's either firmware related or a Samsung issue they didn't realize they caused. Point being, if you have constant disconnects to your router, disabling WMM should make your connection "stick". At this point its what you may have to do until a firmware update for the router is released or Samsung releases an OTA update fix. Unless you're rolling 3+ devices at the same time streaming content you shouldn't have an issue running 54mbps. I stream full HD content to 2 devices at the same time with no lags or decompression issues at 54mbps.
As long as your phone has a static IP from the router there is no reason to set the DNS on the S4...the router does all the DNS routing for your devices. Hopefully that'll fix your DNS error issue.
Sent from my SCH-I545 using Tapatalk 2
OK - had another look at the Router settings, and found the WMM option in the QoS section. I somehow overlooked that yesterday. I'll try this out later today when I'm at home.
Eric214 - with respect to this WMM setting, I have a Panasonic SmartTV, and stream Netflix, Amazon Video, Vudu, etc. and can get the highest quality (1080p) through these. Is changing this setting going to impair throughput for this purpose?
chrishoyt2012 - after changing to Static IP, if I did nothing on the phone (that is, kept it at DHCP), it didn't fix the problem. I then selected Static IP on the phone, which necessitated inputting DNS. There were DNS server entries there by default, and these didn't work, so I manually changed them to my ISP's DNS that are used on my Desktop.
What should I be doing in this regard, other than what I have tried above?
Thanks!
Well, I disabled WMM Support, but nothing changed. It still failed to get an IP Address, same as I described in my original post.
No replies in the other forums either.
I'd really like to get this going - I'm also considering getting the S4, but this may cause some second thoughts...
I went into the Netgear Adapter's setup program, but couldn't fix the problem there either.
I tried different Channels, and a few other settings changes, but no joy.
There was a WMM setting there, but it was checked, and greyed out, so I couldn't try unchecking it even if I wanted to. I disabled WMM on the Router again, but this option remained unavailable on the Adapter's setup program.
I went into my Router, and deleted the IP address for the S4, to try and 'reset' it, but still no change. The S4 shows 'failed to acquire IP' every time.
Any other ideas?? I also tried my daughter's Razr HD, and it connected fine, just like the others. What is so different about the S4's WiFi connectivity??

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