Headphone jack stopped working - Thunderbolt Q&A, Help & Troubleshooting

I dropped it no more than 2 feet on to a carpeted floor while playing music, and the music stopped, I assume it was paused but when I press play the music comes from the speaker.. any ideas? I checked the headphones obviously and they work fine on other devices
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For anyone that cares I found a workaround for this.. the headphone jack isn't completely broken, just whatever part in there detects whether or not headphones are plugged in. I found an apk floating around that you can toggle to force it to use the headphones jack regardless if there are headphones plugged in or not.
Not exactly what I wanted but I don't use headphones unless I'm traveling which is rare anyway.
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Related

Anyone having issues with their headphone jack?

Anyone having issues with their headphone jacks? I noticed on my phone that if I wiggle my headphone while in the phone a tad bit it cuts out the music. Also when using a wired headset I was having issues too.
I bought this at Radioshack, do I go to them for an exchange or to Sprint?
Take it back to RadioShack
Well I exchanged it and still having issues. Sometimes when I hook up external speakers the Evo sees it as headphones or headphones with mic. Sometimes the tracks skip by themselves. Anyone having issues?
http://forum.xda-developers.com/showthread.php?t=1151808
Already Addressed.
Thanks for the information. I did a search for headphones and didn't come up with much.
There's also a longer thread, but I can't find it. There under music/audio. It's so F-ING annoying driving and looking down at my phone saying really lol
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Car Dock Question

When answering the phone while in the car dock the audio is routed to the internal speaker rather than through the audio output to the stereo. Anyone know how to fix this?
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When you're on a call uncheck "speaker" and it should go thru the car speakers.
It does. But then the mic is muted so no one can hear you
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I have 2 dumb questions as I spent the better part of the day yesterday looking. 1. Does it charge the photon when It's in car dock?
2. You mean I can play the music thru the speakers? How? it dock wired to stero?
Yes and yes. It charges while in the dock and the dock has a 3.5mm output cable.
See here.
Or if you have a bluetooth capable radio it will stream thru THAT>>>>
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Well Bluetooth works while in the car dock but if you want to hear your music through the car speakers you have to turn Bluetooth off. Then when you get a call, you can't answer it without taking the phone out of the cradle because by the time you turn the Bluetooth back on and wait for it to connect, you've lost the call. Either I'm stupid and missing something or this is a really dumb design.
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sndtubes said:
Well Bluetooth works while in the car dock but if you want to hear your music through the car speakers you have to turn Bluetooth off. Then when you get a call, you can't answer it without taking the phone out of the cradle because by the time you turn the Bluetooth back on and wait for it to connect, you've lost the call. Either I'm stupid and missing something or this is a really dumb design.
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Click to collapse
Exactly, I was almost better off using my old 3.5 to RF adapter because at least then I could answer the phone without having to pull it all apart.
Depends on the car stereo i guess.
I have my phone connected using the 3.5mm cable to my stereo and bluetooth is always connected. when i get a call (no matter what audio source i'm using ) the bluetooth with take over and let me answer through my stereo.
I have a Kenwood Exelon KDC-X995
edgemaster191 said:
Depends on the car stereo i guess.
I have my phone connected using the 3.5mm cable to my stereo and bluetooth is always connected. when i get a call (no matter what audio source i'm using ) the bluetooth with take over and let me answer through my stereo.
I have a Kenwood Exelon KDC-X995
Click to expand...
Click to collapse
Well you are not using the car dock, so it's different.
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sndtubes said:
Well you are not using the car dock, so it's different.
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Click to expand...
Click to collapse
I am using the car dock.
sndtubes said:
Well Bluetooth works while in the car dock but if you want to hear your music through the car speakers you have to turn Bluetooth off. Then when you get a call, you can't answer it without taking the phone out of the cradle because by the time you turn the Bluetooth back on and wait for it to connect, you've lost the call. Either I'm stupid and missing something or this is a really dumb design.
Sent from my MB855 using xda premium[/QUOTE
go to your blue tooth settings and select your car head unit there you can edit how the phone acts when its connected then go to your incall settings and adjust those according to how you want it to work,,, I play music thru the bluetooth and it stops playing when a call comes thru the call is routed to the speakers in the car via bluetooth and I use the mic on the phone to talk,, after the call is ended it returns to playing music like normal,, if you have any further problems pm me!
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Click to collapse
my bluetooth and car dock work flawlessly together. i didn't even have to change settings. the stereo i installed does have a mic so that may be different than what some people are experiencing. it actually syncs my phonebook and tells me who is calling while stopping my music and playing a nice little ringtone through my speakers. highly suggest to anyone who is on the road alot and prefers not getting a ticket.
it's a SONY MEX-BT2900.
car dock + bluetooth streaming music = no wires, no hassles.
I have a Pioneer AVH-P5200BT DVD Player. Best Buy is installing it at 10:00AM tomorrow. I will let you know how it works at 11:00AM!
Sometimes my wife's stereo will not pick up BT calls (calls go to the phone, just no audio). And sometimes we realize the car is on (being warmed up or whatever) and get a call, but no audio since its being directed though the car stereo. If this sounds like what you are experiencing all you have to do is hit the bluetooth button from the incall screen. This will route it back to the phone.
There should be no reason to turn on and off BT.
OK Boys and Girls. My Pioneer AVH-P5200BT DVD Player is killing me. (This is a LONG learning process................) TeleNav for Navagation works perfect. I can play music from my playlist and still get directions. Phone works perfect and I have not gotten any complaints. Dialing the phone is easy.
I only have 2 complaints. One (and this is minor) I cannot watch or play DVD unless parking brake light is on. (I dont watch movies anyway) I cannot watch Movies on Photon if it's in the dock. (again, dont want to watch anyway. I was just playing)
Second, I cannot get my music to play thru Bluetooth no matter how hard I try. I turn it off/on, I pair it again and again. Funny thing though. I have BT Headphones, When I pair or look at them, I see Headphones. When I look at my stereo, (or my ear piece), I see a ear piece?
I really, really, really love the setup though. Everything is within easy reach and the way it tilts to me is entertainment delight! (I will take picture later!)
David
OK all, Pictures of my DVD Player Open and Closed with Car Dock below. You don't see my Photon for obvious reasons (I needed it to take the picture) but you get the idea. Also, If you notice its slanted to the left. That is for my easy use, but I can slant it the other way if passenger wants to change playlist and/or navigate directions somewhere. David
EDIT: My pictures failed to attach? Hum........
I don't think that you all understand the original question. The problem is NOT with bluetooth. The problem is that the internal microphone is muted when you shut off the speakerphone function. Therefore when the audio is routed through the aux jack while in a call people can't hear you
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OK, It worked (I guess firewall at work blocked me?) Anyway, per the last member to post, I do not have that issue. System works as designed. David
Well, they apparently fixed this issue with the last update. So, it now works as it should.
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Odd whistling noise when connected to aux input in car

I've got an aux input in my car, and today when I tried plugging in my GSIII, I got met with a faint but annoying whistling sound underneath my music.
It stops if there's no sound being sent over the wire, but the moment a notification (or music) starts playing, it comes up.
Car worked fine with my DX, and still works fine with my friends' iPhones, but I get the stupid sound with my brand new galaxy siii. Oddly enough, it works fine with headphones.
any ideas guys? I'm kinda stumped.
Search ground loop isolation. You are getting dirty power to your phone.
Sent from my SPH-L710 using xda premium
none
Do you have the phone charging through the cigarette lighter? You can get ground noise from there, and it will be transmitted through the phone to your stereo.
Hm. Let me try again without it charging, but that's strange. Why did my old DX not experience this?
Assuming that's the issue - will a different cable solve the problem?
edit: So I checked the phone without plugging it into the charger. Still get a whistling noise. It's really more like a high pitched hum. I notice that if I don't plug the plug in all the way it doesn't happen (but I think I only get one channel).
I'm getting the same thing, and it's driving me crazy. At first I thought my brakes were going bad in my car!
I've tried different audio players and apps, but it still always get the noise. The phone is not charging, and I did not get this with my old captivate either.
Any ideas?
Doesnt happen in my Porsche. I'm using Bluetooth audio though.
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Thats strange. I will get that when charging, but only while nothing is playing.
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I am having the same issue. First time experiencing it though; never heard it with the iPhone, HOX, or NS
I'm using a line in cable, and when i jiggle it, i can hear the noise change tone at the same time. I have a feeling it might be because it's a regular stereo cable and the microphone combo jack on the phone is not working right with it. But that's just a guess.
It's pretty annoying and its making the phone unusable as a music player.
Happens in my Lamborghini (Dodge Caravan) when using a MP3 player. Usually, if I run my hand down the cable it clears as though it's some kind of static build up in the cable.
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try flipping the cable (putting the aux in side into the phone and the phone side in the aux in) it happens to me sometimes and if I flip the cable it clears it out I couldn't tell you why though. also make sure there isn't any dust in the ports or on the cable ends.
That noise you hear is most likely due to the electrical system in the car. I rent cars all the time for work and never know the shape the electrical sys is in so to resolve the issue I bought a Kensington Cable from amazon and now have CD quality sound from any music app including pandora & spotify.
Hope this helps.:cyclops:
rmelendez3 said:
try flipping the cable (putting the aux in side into the phone and the phone side in the aux in) it happens to me sometimes and if I flip the cable it clears it out I couldn't tell you why though. also make sure there isn't any dust in the ports or on the cable ends.
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Click to collapse
Unfortunately, my cable is RCA on one side (L+R channels split) and regular 3.5mm on other.
nyciz said:
That noise you hear is most likely due to the electrical system in the car. I rent cars all the time for work and never know the shape the electrical sys is in so to resolve the issue I bought a Kensington Cable from amazon and now have CD quality sound from any music app including pandora & spotify.
Hope this helps.:cyclops:
Click to expand...
Click to collapse
Not sure what you mean by "the electrical system" and the "shape" of it. Could you clarify? As I said, I have no problems with other devices in this car.
I would usually suspect something wrong with the car, or maybe a ground loop, but I can plug in my Galaxy S (Captivate) or iPod with the same cable, same everything, just switching out the phone, and the noise goes away.
The way the noise cuts in and out between songs, and when I close the music app, it seems to only happen when the audio chip is getting a signal or is being energized. This is making me think that it may just be a noisy chip :crying:
I was on conf call with SGS3 plugged to AUX, no power charging was going on. And either noise canceling didn't work, or noise was getting in thru AUX line to receiving end. I didn't have problems listening, but ppl on the other end complained, and I had to mute the mic.
:crying:
cashyftw said:
doesnt happen in my porsche. I'm using bluetooth audio though.
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sorry! Could you speak up please? I couldn"t hear you over the sound of your e-penis
I am having the same problem. My HTC Thunderbolt never had this problem. Same car and cables, I get the hissing and popping until I play something. Then it goes away until I stop the music and then it comes back again. Weird and disappointing.
The problem comes from the 4-pin (TRRS) audio jack in the GSIII combined with presumably bad grounding in my 2007 Honda Accord, or the Aux adapter.
I fixed it with a simple DIY solution. I cannibalized a TRRS headphone jack and bought a TRS (3-pin) port from radioshack. I clipped off the jack with a generous portion of wire, then stripped them and cleaned them from their insulation (they are covered in insulating dye).
I connected 3 of the wires to the TRS connector, and taped the whole thing up. No more hum.
Also known as Road Noise. Where the power cable and audio input are too close to each other. Electrical current emits a small magnetic field which will hinder audio quality and promote road noise from the alternator.
This is a very typical senario in car audio install, when you run the power cable and rca right next to each other.
this buzzing noise happens to me every time i drive my car for the past 3 years:
solution: turn down the car volume. if you keep your car volume half-way, then you wont hear it as much, or you wont hear it at all.... you can make the phone volume as loud as you want though. also, as you accelerate faster, the noise gets louder. watch, try it.

[Q] Headphones not detected

I got the phone yesterday. When I tried to plug in my headphones today, I found they are not detected and music continues playing through the phone speakers. Is there some setting I need to do before I can use headphones with the z2? Please advice.
Have you had it in water? Might be wet so won't detect headphones properly otherwise it's a defect and you should exchange it. If your on stock a headphone icon should appear to show a headset is connected
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No I haven't tried to use it in water. Guess I received a defective unit.
Did you make sure they were fully plugged in? I wouldn't force them in but just make sure they are right in, try using a hoover attachment to make sure there is nothing blocking the headphone socket then plug them in again firmly then start playing the music. I assume it is the headphones that come with the phone?
Theres a software in the phone that has different profiles for different things. Like headphones, stereo, aux etc. Make sure the correct profile is selected to get sound. Pretty annoying tbh.
What earphones? The ones dat came in the box? And yes, if you usimg anything but the noise cancellation earphones.
Go into Settings > Sound > Audio Accessories and select other. See if that helps...
My all 3 pins headphone also not detected.
Aiaiai tracks and XiaoMi
My friend sennheiser with 2 pins and sony mh1c works perfectly
osbertc0ol said:
My all 3 pins headphone also not detected.
Aiaiai tracks and XiaoMi
My friend sennheiser with 2 pins and sony mh1c works perfectly
Click to expand...
Click to collapse
I'm pretty sure it's this, all of my 3 pin earphones don't work except for my beats headphones which came with my HTC One, however only 1 side plays.
My Sennheiser and Shure work fine.
Pesetio said:
I'm pretty sure it's this, all of my 3 pin earphones don't work except for my beats headphones which came with my HTC One, however only 1 side plays.
My Sennheiser and Shure work fine.
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Click to collapse
Confirmed. 3 pin headphones are not detected. 2 pin headphones work fine. Thanks for the input guys!
I found out that if you press the middle button on the headphones while plugging them in, 3-pin headphones work.
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Headphone Jack

Listening to music through the headphone jack yesterday morning and everything was fine and then in the afternoon media stopped playing out of it! When I volume up and down the ringer volume I hear the noise through the headphones but not media. Tested headphones with my iPad and they work fine. Any ideas?
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If you carry the phone in your pocket, try using one of them plastic dental piks to see if you can fish any lint out of the port.

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