Can't connect to WiFi - Gen8, Gen9, Gen10 Q&A, Help & Troubleshooting

Hi All,
I've just got the Archos 101 Internet Tablet.
When I start it up, he asked for an internet connection.
So I selected my router, and typed my WPA/WPA2PSK Password.
Then is goes to "Connecting....." and after a few seconds, it says "Disconnected" (from WiFi).
So I can't get an internet connection.
My router is an Experiabox from KPN in Holland: Arcadyan, ARV7519.
I have changed twice to an other channel, but it doesn't connect...
Can someone help me?
Sincerely Yours,
Rik de Graaff
Holland
EDIT @ 3PM: If I root my tablet, is the chance bigger to get an internet connection??

Can be closed
Changed my router WiFi B/G/N to only B/G.

Related

Hero's Wifi problems

Hi,
so kernel sources are released. Is there any fix for hero's wifi problems? I mean dropping connection to AP. It is so annoying, I tried to do everything: change channel, mode, encryption... Nothing helped. It is Linksys wrt160nl. The same applies to other networks (some public hot spots).
I never had this problem with my Linksys WRT54GL...
mopodo said:
I never had this problem with my Linksys WRT54GL...
Click to expand...
Click to collapse
Could you paste your wifi settings? (mode, encryption mode, channel)
Using the Modaco custom ROM 2.8 (never had problems with modaco ROM and generic)
Router: Linksys WRT54GL running Tomato 1.25 firmware
Wireless Mode: Access Point
B/G Mode: Mixed
Channel: 1 - 2.412 Ghz (try a free one)
Security: WPA / WPA2 Personal
Encryption: AES
Group Key Renewal: 3600 seconds
No Mac Filter
Under Advanced Settings I changed "Transmit Power" to 251mW for a better signal, the rest are default values.
Try to update your router firmware
Are you alone with this problem?
greetz
In case you haven't done so yet. Check out the Wifi Sleep Policy (access by pressing menu when you are in wifi menu). Normally the Wifi is turned off then the screen is turned off which can cause problem.
Similar problem with netgear wnr2000
mopodo said:
Using the Modaco custom ROM 2.8 (never had problems with modaco ROM and generic)
Router: Linksys WRT54GL running Tomato 1.25 firmware
Wireless Mode: Access Point
B/G Mode: Mixed
Channel: 1 - 2.412 Ghz (try a free one)
Security: WPA / WPA2 Personal
Encryption: AES
Group Key Renewal: 3600 seconds
No Mac Filter
Under Advanced Settings I changed "Transmit Power" to 251mW for a better signal, the rest are default values.
Try to update your router firmware
Are you alone with this problem?
greetz
Click to expand...
Click to collapse
Hi got similar problem with my router netgear wnr2000.what i found funny is that when i reset the router, the phone connects perfectly to the router, but after abt 24hrs or so, it fails to connect.even if i reboot my phone, or reset the connection on phone.fails to connect.it will only connect when i reboot the router. i will try the 'aes' encryption n see if that helps.will update if it works
Thanks for your replies. Please could other members share their experiences, used options and solutions. This issue is too common to simply forget it. I am trying to find some kind of pattern or special options, it requires.
i dont have a problem with wifi apart from the wont find or connect to n-range device other wise i use wifi all the time it never drops, on stock orange uk firmware
I have a Sitecom WL-173 router.
I cannot connect at all. I can, but only with no or WEP security. That is no option for me.
When I use WPA or WPA2 my Hero does view my network, but does not connect.
I called HTC about this problem. He told me that they do not support all routers. He could not tell me which they support and which not.
mopodo said:
B/G Mode: Mixed
Click to expand...
Click to collapse
I also have the same problem. The way to solve it is to change the above setting to 'G' only. Not mixed/Hybrid.
Cheers!
I have not had any problems trying to connect to WiFi networks, until i went over to my mates place where he has the Virgin 50MB B-Band and also a D-Link wifi-N router, and my Hero could no see the network at all, even though his iPhone connected straight away.
markoc84 said:
..., even though his iPhone connected straight away.
Click to expand...
Click to collapse
Augghhhhh... that hurts. Please, do not curse in this forum
tembares said:
Augghhhhh... that hurts. Please, do not curse in this forum
Click to expand...
Click to collapse
I'm sorry, it hurt even more when i was sitting there pissed off that my Hero wouldnt connect to the Wifi!!!
I have Virgin 50meg at home no problem at all, went to my GF's who has basic Virgin cable 10meg on netgear G and would not connect at all.
No idea why, as it should be all fine!
I have the same problem. It is so ****in annoying. My router is a Linksys WRT54G with Tomato firmware v1.25. Router is in "G only mode", WPA-2 PSK-AES security, I've set a static local IP for the phone, the phone's wireless is set to always ON... I basically tried everything I could think of. Ended up rooting the phone and installing Modaco 2.9... but didn't change anything. The only way I can get it work again when it drops is shut the Wi-Fi off then on...
Worst of all this is the problem seems widespread (but not universal)... What the **** does HTC think putting a ****in smartphone on the market with defective Wi-Fi... This is non-sense.
I really hope someone comes up with a fix or HTC updates this... otherwise we might want to start thinkin bout class action.
[email protected] said:
I also have the same problem. The way to solve it is to change the above setting to 'G' only. Not mixed/Hybrid.
Cheers!
Click to expand...
Click to collapse
Is it a router setup or a Hero setting?
Pleaes explain if it's one of the options
probs here too ...
Linksys WAP54G v3.1
vs
HTC Hero
was working perfectly for first month or so, but has been getting worse and worse. ie, for a few weeks it would see the wifi but would usually fail to connect. now I'm lucky if it can see it at all!
have reflashed the wap with dd-wrt and experimented with a lot of settings. no diff.
have reflashed the hero with hero21 comunitry v1.6. no diff. (and also latest radio)
it just starts and stops when it feels like it.
oh, and my eeepc works fine on the same wifi, so I know it's not some wap screw up.
tried every tip I can find like 'use mixed mode' or 'g only', etc etc.
I am starting to think it's a hardware fault?
Same problem
Siemens Gigaset Tiscali modem with wpa psk2 tkip and T-mobile hero rom.
Sees the modem and connects with security first time but then says 'remembered out of range' on wifi settings but interestingly in wifi buddy it constantly has the syncing symbol next to the network.
Really annoying.
I've tried WEP and security off, wireless g only etc etc.
I have problems too but seems different to yours... but who knows : in fact i can't connect to wifi when the SSID is masked. Even if - or course - i put manuualy the ssid before with the good wep key. It happens on a livebox ( orange box )... but if i press the button to show the wifi network - it has to be made when you connect a device for the first time on this box - then it connects to the network... else it tells me that the network is out of range...
So does the wifi on hero has problem with masked SSID ? To compare i never had this problem - on the same box - with the touch diamond and the touch hd... and at home, not masking the ssid, the connection is ok without doing anything.
Ciao
Fred
I had the same problem with a Zyxel 660 router. I was able to connect to the wifi (WPA/PSK enable) but there was no data transfer possible.
So I updated the Radio ROM to the 63.18.55.06JU_6.35.08.29 version and it solved the problem.

How to set Phone's Identity for WiFi?

Hi all,
I'm having a hell of a time keeping my X10 connected to my home WiFi router (a Netgear DG834). If I reset the router, the phone connects and is happy for as long as you like.
turn off the wifi, or move out of range, and it will never connect again ... unless you reset the router.
*sigh*
Been trying lots of stuff and it seems okay to connect over an open connection, but that's not satisfactory.
On further investigation, I've discovered that the Router detects the phone, but doesn't issue an IP address and I believe this is because the Phone does not transmit an identifier name, just a MAC address.
SO ... HOW DO YOU SET THE WIFI IDENTIFIER NAME?
Thanks for any help offered.
regards,
S.
StampedChipmunk said:
Hi all,
I'm having a hell of a time keeping my X10 connected to my home WiFi router (a Netgear DG834). If I reset the router, the phone connects and is happy for as long as you like.
turn off the wifi, or move out of range, and it will never connect again ... unless you reset the router.
*sigh*
Been trying lots of stuff and it seems okay to connect over an open connection, but that's not satisfactory.
On further investigation, I've discovered that the Router detects the phone, but doesn't issue an IP address and I believe this is because the Phone does not transmit an identifier name, just a MAC address.
SO ... HOW DO YOU SET THE WIFI IDENTIFIER NAME?
Thanks for any help offered.
regards,
S.
Click to expand...
Click to collapse
DG834 the same router as i have, I have the V5 version, anyway I had exactly the same problem, will not connect to it once you turn off wifi or move out of range, just says scanning on the phone.
Anyway the Fix is to download the latest firmware for your router, make a backup first but i didn't need a backup, install the latest firmware and it should be ok, I know mine is
I've been having the same problem as you with the wifi, with the router not issuing an IP address, but didn't realise that was the problem.
Just tried resetting the router and it worked. However, when i got back to my laptop, i noticed that there had been an IP address conflict between the phone and the laptop.
Just something to throw in there...
Cheers both.
Router firmware is at the latest according to Netgear (I have the same model, just couldn't remember the version number)
I'll check the IP Address conflict, but with the router set as DHCP, along with all my assorted PCs all set to ask the router for an IP address this shouldn't happen, unless the Phone has a fixed IP address in it somewhere.
Hmm.
Weirdly I turned the wifi on this evening on the phone and it connected immediately and had no problems. Will have to keep watching and checking I reckon - there's not a consistent fault here...
Just plugged my headset into my X10 and bang its lost the Netgear 834, there is defo something wrong with X10's and the most popular router in the world lol
I am going to try and see if it loses my [email protected] fast 24 router provided by Sky Broadband, will let you know if it's Netgear specific.
Must be a Netgear thing, my sagem works flawlessly, I install 834s all day in work, we have approx 150 of them out there with customers, I cannot belive this phone is not fully tested with it Can someone try adding the MAC address to the list of permitted devices and see if it holds connection then?

[Q] Wi-Fi not working propely

Hallo everyone,
on Friday I bought a new Folio 100. Unfortunately it seems that the Wi-Fi doesn't work: the tablet connects itself only after I turn off and on my wireless routing.
If I disconnect the tablet (or the connection is lost) and then I try to connect it again, I have no chances The Wi-Fi connection cannot be established. Same if I turn on the Folio and try to connect it without a previous off-on of the router.
I have a WEP 64 Bit encryption. I tried to change it to WPA-TSK but the problem remain the same. I tried to connect to my Galaxy S using WPS2-PSK no way. The folio connects itself only after a restart of the router or with not protected nets.
I tried to install the Dexter mod 1.3a, with no results. Now I have the original FW 2.2.5.0053 back on (and the problem remains).
There is something I do wrong or I can still try or the tablet is definitely defective?
Please help me!
Thanks a lot in advance!!
Paolo
I had a similar problem: my WiFi network was seen as out of range by the tablet WiFi manager. And whenever I put the Folio in sleep mode, it lost the connection.
So, I changed the WiFi policy (in WiFi advanced settings: press menu button when on the WiFi configuration page, and choose advanced settings) to never turn off.
The tablet still has some difficulties to catch the network at startup (usually, I have to wait like 2 minutes), but now it keeps it.
Hope it helps...
Hello SinDeus,
thanks a lot for your advice, I've already tried this setting, but in my bedroom I've a bad signal and from time to time the connection get lost... and you can understand that it is really annoying to stand uphalf asleep to reset the modem. )
Anyway for the moment I've solved the problem exchanging my Belkin modem with a Zyxel of a friend of mine. The connection process is still quite slow, but at least it works without requiring a router restart.
Bye Paolo.
mine still not working...keeps on connecting/disconnecting......giving up soon...btw am using foliomod 1.3...even before when am using the stock rom..its so freaking hard to connect to my belkin router...only a few times tht i successfully get connected...help please!!!!
Hallo Neworder,
I had to exchange my router, the only way I was able to conect with belkin was restarting it.
I've also tried with static IP adress and changing the encoding type (WEP, WAP-TSK etc.) but the results was always the same. Even with the new modem the process isn't that smooth!
Quite annoying.
Sorry that I can't help you further.
the thing is if am connecting the folio to wifi connections in cafes/shops/eateries,no problem...fast and painless.
time to change modem router?
btw pademat which model of belkin u r using?am using a belkin 54g.
and ur new modem?zyxel which model?

[Q] Can't Connect to WiFi

Hi just received my GTablet and have installed ClockworkMod v08. Next, I am attempting to install the TNT Lite Rom but I am having trouble connecting to my home router.
The response I keep getting when trying to connect is to the point of "Obtaining IP address.." then it disconnects. I am sure it's not the wireless router but just to be eliminate possibilities, I've even switched off all the security with connect to the router, but the sames results. It keeps trying to re-connect. I can easily connect with my other PCs and printers.
Any ideas? Thanks in advance.
Hello there,
did you ever solve your wifi problem, I am currently running the latest TnTlite, and this just started happening to me as well. It just hangs in Obtaining Ip then it disconnects.... I have never had this problem before in fact was online on the tab last night, now it seems i cannot connect... I will see if I can connect in another location hope nothing happened to the Tab..... BTW I tried restarting as what was suggested but that did nothing for me also....
Are you broadcasting your SSID?
Can you take the tablet somewhere else and try connecting at a Star Bucks, or a library, or something. See if it connects ok there?
Also, if it doesn't connect anywhere. Try flashing a different ROM to see if it is just that one.
I've had the same problem. I do not seem to be able to connect to any wifi that is encrypted with WPA. At work, we are WPA and I cannot connect at all. At home, I have WEP and can connect. I thought it might be something with the wifi settings on the tab, and have searched and searched and cannot find anthing.
By the way, this is my third tab and none of them could connect to a WPA encrypted router. The first two I returned as defective. IF there is an answer, I would love to hear about it.
Also, this is my first android device. I have been messing with Windows phones for a long time...thanks to the great people on this site.
Sorry to hear about your wifi problems. Just to let you know my experiences, I've (in the week I've owned my tablet) run TnT, VegaN and cyanogen (latest of each) and have never had a problem connecting to my home wifi - I do not broadcast my SSID at all and use WPA2/PSK encryption. You both mention WPA - can either of you try WPA2/PSK?
But on saying all of that, if you can't even connect to your wifi point without any security involved, it sounds either:
1) Hardware - faulty tablet but you said you're on your third so that sounds unlikely. Remember, while the tablet supports wifi G/N it does so over 2.4Ghz so if you have a router that only does 5Ghz or is set to work exclusively over 5Ghz, your router will not see your tablet
2) Software related - Have you reflashed your kernel at all? Did you possibly install a kernel (not rom) that does not have wifi drivers installed or something similar?
I hope something above might help you....
I was never able to connect to the wireless router. I shut all the security off, reset the router, rebooted the tablet but still the same results, "obtaining IP address" then it fails and tries again. I could connect to my neighbors Linksys so I know the tablet wifi is ok. I also so know that the router was ok since it had been serving my other PCs & printers for a number of years. It just wouldn't connect to each other.
The problem still persists.
+++++++++++++++++
Running TNT Lite 4.2.1
bevbeng said:
I was never able to connect to the wireless router. I shut all the security off, reset the router, rebooted the tablet but still the same results, "obtaining IP address" then it fails and tries again. I could connect to my neighbors Linksys so I know the tablet wifi is ok. I also so know that the router was ok since it had been serving my other PCs & printers for a number of years. It just wouldn't connect to each other.
The problem still persists.
+++++++++++++++++
Running TNT Lite 4.2.1
Click to expand...
Click to collapse
You didn't answer in your response above, is your router a 5Ghz router or 2.4Ghz? Could the frequency of your router be causing your problem here? Remember the tab only supports 2.4Ghz frequencies
1. if your tablet can connect to your neighbor's router, then problem lies between your router and the tablet.
2. is your router a linksys? what wireless router are you trying to use?
3. are you using mac address filtering? is dchp enabled on the router or by some sort of home server?
4. your tablet can see your router, but for some reaon they cant agree on how to talk to each other. i'm on a linksys wrt54gsv4 and havent had a problem, not with default settings or wpa2 or mac filtering or the custom firmware i eventually installed on it (ddwrt), tomato)
Sent from my GTablet-TnT-Lite using Tapatalk
bevbeng said:
Hi just received my GTablet and have installed ClockworkMod v08. Next, I am attempting to install the TNT Lite Rom but I am having trouble connecting to my home router.
The response I keep getting when trying to connect is to the point of "Obtaining IP address.." then it disconnects. I am sure it's not the wireless router but just to be eliminate possibilities, I've even switched off all the security with connect to the router, but the sames results. It keeps trying to re-connect. I can easily connect with my other PCs and printers.
Any ideas? Thanks in advance.
Click to expand...
Click to collapse
You are ATTEMPTING to install TnT ROM? You dont need the Internet connection, just sideload it then install. Am i Right?
Then after you install the TnT rom, sideload also the Kernel TnT base with wifi fix.
http://forum.xda-developers.com/showthread.php?t=895825
Hope this will solve your problem.
Good luck
powercrazy said:
You didn't answer in your response above, is your router a 5Ghz router or 2.4Ghz? Could the frequency of your router be causing your problem here? Remember the tab only supports 2.4Ghz frequencies
Click to expand...
Click to collapse
I have an older Microsoft 2.4Ghz B/G wireless Router. I'll try to sideload the Kernel TNT base with the WiFi fix.
Thanks for the tips.
Since the original posting I have got TNT Lite installed (using my neighbors router)
bevbeng said:
I have an older Microsoft 2.4Ghz B/G wireless Router. I'll try to sideload the Kernel TNT base with the WiFi fix.
Thanks for the tips.
Let us know if it solve. If not, I think you have defective unit.
Goodluck!
Click to expand...
Click to collapse
Something else occurs to me out of pure ignorance. I'm not sure how Android stores profile information. But I know with both mac and windows I've had occasion where "forgetting" the network and letting the device rediscover it has solved problems.
It sounds like you've been down that road already. However, it does bear asking. It's the more obvious things we often forget to consider.
Well it looked like the tablet needed to be reset a couple of times as i was just online with it... now the tab just froze, shut off and now i cannot turn it on... off to another thread to see what to do now... god i hope this thing is not bricked....any suggestions on what is a good thread would be appreciated... off i go.......
edit: found a thread now to find the internal reset button. thanks to all at xda....
RyuFDAC01 said:
Well it looked like the tablet needed to be reset a couple of times as i was just online with it... now the tab just froze, shut off and now i cannot turn it on... off to another thread to see what to do now... god i hope this thing is not bricked....any suggestions on what is a good thread would be appreciated... off i go.......
edit: found a thread now to find the internal reset button. thanks to all at xda....
Click to expand...
Click to collapse
Try to hold the power button for a long time and maybe it may turn back on. Before doing your last resort (disecting the tablet).
I had a problem with my wifi going into loops when I first got the unit. It would show it connecting/disconnecting/connecting/etc as described in the first post.
I had another router (both the same makes - Linksys WRT54G but different model numbers) so I tested the other router and I connected fine. I haven't gone back to test the first router yet and I am using the 2nd one.
The router I couldn't connect to has DD-WRT micro on it, and I haven't had problems connecting other wireless devices to. The one that is working fine with the g-tablet now has Tomato on it (it is a lower version number which supported Tomato).
Too bizarre... I now have this problem.
I received my gtablet today and installed clockwork mod recovery and vegan-tab ginger RC 1. Or, essentially, I followed the instructions here and got everything working. http://forum.xda-developers.com/showthread.php?t=865245
Wifi worked fine until the evening. Wifi is on, and in the settings under the SSID of my wifi network, it says Obtaining IP address for a minute until it says Disabled, network in range. I've done some common trouble shooting, like restarting, turning wifi off and on, forgetting the network and reentering password. That didn't work. My cell phone has a mobile hotspot feature and the gtablet CAN join that. I wonder what gives... I hope someone can help.
(This could be just coincidence, but it's about when I powered up my desktop computer. The desktop connects to the internet through a DMZ router that has a wired connection to the wifi router in another room. The desktop is now off and the gtablet still has this problem.)
Ok. Resetting my router fixed it. I never thought that my router could just "dislike" one particular device. I thought for sure something had to be wrong with the device. Forgive my ignorance!
G Tablet Wifi
I do not transmit my SSID and this has never been a problem with any of our laptops or netbooks. When I first received my G Tab and tried to connect to my network, even though I had entered the SSID and Passphrase correctly, it still would not connect. As soon as I set my wireless router to transmit the SSID the G Tab connected without any problems.
This is the first time I've encountered a problem of this nature. Comments?
This is what worked for me. I posted this in a similar thread as well.
Hey, I had WiFi connection issues too. I just got a Viewsonic G-Tablet with the Android 3.0 OS and have a D-Link DI-524 wireless router. It could see router and would try to connect, but would cycle and never connect. I could try to connect to other available networks in the area. It connected fine to an unsecure network, and when I tired to connect to secure networks there was a place where I could enter a network key/password. However, I noticed this option was not available on my network when I tried to connect. I reset my router which did not help. I then chose the option to add a network on the tab. This worked!! I was able to enter the key from the add a network option. I then told the "bad" connection to be forgotten. Hope this helps someone else, as I had looked on the internet for awhile for an answer. I was about to buy a new wireless router too!! Oh, I am using WEP too.
edit: ok when I power my tablet back on the same issue was happening. This time I could enter a network and the cycling still contiuned. I even forgot and re-entered the network. The fix this time was to reboot the tab. However, my internet has been acting up lately so IDK.

[Q] Tab won't find my wi-fi

I seem to be having some problems with my tab gray 16 gb wifi version.
When i started it for the first time it could not find my wifi, i went ahead with setup and when i was finished i looked into wifi settings and it had found my router.
A few days went by and all of a sudden i was connected to the router but had no internet connection, I checked my computer which was connected by wire and it had internet connection. I then tried to switch wifi on and off on the tab and since then i cannot find my router.
I've tried rebooting both router and tab and it has not resolved the problem. Anyone else experiencing these issues? Any solutions? I thank you all in advance.
btw the router is a D-link dir-655
Anaximandros said:
I seem to be having some problems with my tab gray 16 gb wifi version.
When i started it for the first time it could not find my wifi, i went ahead with setup and when i was finished i looked into wifi settings and it had found my router.
A few days went by and all of a sudden i was connected to the router but had no internet connection, I checked my computer which was connected by wire and it had internet connection. I then tried to switch wifi on and off on the tab and since then i cannot find my router.
I've tried rebooting both router and tab and it has not resolved the problem. Anyone else experiencing these issues? Any solutions? I thank you all in advance.
btw the router is a D-link dir-655
Click to expand...
Click to collapse
Unplug the router and plug it back in. I have experience this issue as well. My desktop was able to connect to the Internet. But my laptop won't connect through wireless. Not even my wireless printer. I unplugged it and plugged it back in, and it works fine. Sometimes, it's other way round.
Sent from my GT-I9000 using XDA Premium App
I have the same router and I don't have any problems connecting. I did have many problems with my OG Droid phone connecting though, until I switched from WEP to WPA encryption.
Can you see the router on your Tab, but it just won't connect? Or is it not visible at all?
I have tried unplugging the router leaving it unplugged for 30 sexonds or so and then plugging it back in, no luck. And no I cant even see the router, I see lots of routers but not mine, I can connect to my phone using mobile access point but just not my router
Does your router use a hidden SSID?
Anaximandros said:
I seem to be having some problems with my tab gray 16 gb wifi version.
When i started it for the first time it could not find my wifi, i went ahead with setup and when i was finished i looked into wifi settings and it had found my router.
A few days went by and all of a sudden i was connected to the router but had no internet connection, I checked my computer which was connected by wire and it had internet connection. I then tried to switch wifi on and off on the tab and since then i cannot find my router.
I've tried rebooting both router and tab and it has not resolved the problem. Anyone else experiencing these issues? Any solutions? I thank you all in advance.
btw the router is a D-link dir-655
Click to expand...
Click to collapse
This might sound funny, but do you have anything else connected to the WiFi? My router sometimes does this same exact thing and it happens to do with the traffic going through it. It happens alot when I'm using my laptop and my Xbox 360 and I turn off my Xbox for some reason. The way that I've always found that fixes it, is by rebooting all my connected devices along with rebooting my router. It's as if their is a conflict with the connections that make it not work.
No hidden SSID and at the moment nothing is connected to my router wireless
edit: Solution! logged in to my router switch of wi-fi, turned it back on, enabled wpa2 security and there it was right on my tab, welcome back old friend
I had the same problem, but solved it by changing locale setting on my router from Czech Republic (where I live) to USA.
figure out how many devices are connected to your router. My router can hold only five devices at a time. Also change the channel in your router settings.
good to know problem is solved
Please use the Q&A Forum for questions Thanks
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