I actually got some helpful information on my 4th try.
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Not really any new info. Threaten to cancel and you get directed to retention and they will do it for you no problem. There is a whole thread that discusses upgrade etc. LINK
REALLY? DON'T MAKE MULTIPLE THREADS ABOUT UPGRADES PLEASE.
you can easily update your existing thread.....
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retentions does not care if sero accounts leave so I doubt you will get anywhere with them. this is sprint though so who knows?
Sprint's becoming more financially tight with what they do, they don't need to bend over backwards anymore because you want something.
and they shouldn't either
Your not eligible, wait or pay more.
why should the company tear into it's profits because you think you deserve something you don't lol?
I'd much rather see that profit go towards improving network quality and coverage.
Alanmw86 said:
Sprint's becoming more financially tight with what they do, they don't need to bend over backwards anymore because you want something.
and they shouldn't either
Your not eligible, wait or pay more.
why should the company tear into it's profits because you think you deserve something you don't lol?
I'd much rather see that profit go towards improving network quality and coverage.
Click to expand...
Click to collapse
I believe you're describing cost ie. Profit is after cost. People like this drive up prices because profits are generally a given, and cost can be passed on to maintain profit.
Sent from my PC36100 using XDA App
lafester said:
retentions does not care if sero accounts leave so I doubt you will get anywhere with them. this is sprint though so who knows?
Click to expand...
Click to collapse
Sero account here and this is VERY true. They certainly called my bluff when I once attempted to leverage "leaving" Sprint to solve some billing issue I had. They know like I truly know...with this Sero...I won't be going anywhere for a while.
upgrade
They'll let you upgrade if you ***** enough, my girlfriends a Sprint rep and all they do is give the sales folks a little code to enter to bypass your upgrade date to become eligible.
tgkdubb said:
Sero account here and this is VERY true. They certainly called my bluff when I once attempted to leverage "leaving" Sprint to solve some billing issue I had. They know like I truly know...with this Sero...I won't be going anywhere for a while.
Click to expand...
Click to collapse
Do you save that much with SERO accounts? Individual plan w/ 500min and unlimited data is $60 a month, plus $10 premium data? This vs $80 for the same plan (750min too) for general consumers.
But most people get work discount so they only pay $65~ anyways.
I called retentions and simply asked if I could move up my upgrade date so I could get the E3D, did it no problems
Sent from my PG06100 using XDA App
Just so you know if you call up 8 times within 45 days they really get pissed about it.I called and the guy said this is your 8th call within 45 days were we not able to help you? then i was transferred to a account manager so watch how many times you call and try.
Seanc13 said:
I called retentions and simply asked if I could move up my upgrade date so I could get the E3D, did it no problems
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
Word! Just be respectful and they will do it.
It worked for me.
Related
I saw this at PhoneDog. PLUS, i just got an email from my BestBuy per-order, the very first email from BestBuy. It doesn't say when, but its a change from silence...
http://www.phonedog.com/2011/03/11/rumor-htc-thunderbolt-trophy-hitting-verizon-later-this-month/
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edit: To me, the text on the bottom looks a little fake. It's a different font and it looks slightly slanted.. might be me though.
I got that email myself today, funny thing is, I cancelled my preorder last week since i was about to hit 30 days to return the giftcard and once the buyback program was off the table I was out of there
I just saw this on androidandme and came here to post it....
I sure hope this is correct. The font difference doesn't bother me...I've worked for companies that have different fonts in the same sentence. Some people don't care, especially on internal docs.
What I wish it didn't say was "release dates subject to change".
I'm still going to keep hoping this phone comes out next week. I've been tempted to dump VZ but honestly, I'm worried the other companies service is going to be sub par.....and the only other phone that interests me is from Samsung....which also makes me not interested. LOL
rckymtnrfc said:
I'm still going to keep hoping this phone comes out next week. I've been tempted to dump VZ but honestly, I'm worried the other companies service is going to be sub par.....and the only other phone that interests me is from Samsung....which also makes me not interested. LOL
Click to expand...
Click to collapse
I ported my number to AT&T to get the Inspire 4G. AT&T is sub par, at least in my area. I have until 3/22 to port back to Verizon so I'm hoping too its 3/17.
So what made you return the Atrix?
rckymtnrfc said:
So what made you return the Atrix?
Click to expand...
Click to collapse
Resolution bothered me a lot; everything was super small. Plus, the screen was long and skinny and I wanted something more proportional like the TB or Inspire.
I got an email Best Buy about my preorder today as well. This is the first email from Best Buy since I preordered one month ago, it must be a good sign.
Sent from my PC36100 using Tapatalk
If you want to believe Engadget the TB is dropping on the 17th.
http://www.engadget.com/2011/03/14/htc-thunderbolt-tipped-to-launch-march-17th-again/
We should find out in the next day or so.
17th looks to be a good possibility. However maybe not. Wait and see. I find it funny to watch all those getting aggravated with the speculation. Get a life, all in fun.
From my EVO with Cyanogen
Looks like the 17th it is. Our VZW Business Rep confirmed I'll be able to order with him over the phone. He of course, did say, "unless something crazy happens and they dont let us sell it"
So excited!!!!!!!!!
17th it appears to be.
From my EVO with Cyanogen
Just saw a commercial for the thunderbolt. First ive seen. Signs seem to be pointing at a release fairly soon.
I would put money on the official announcement coming from VZ tomorrow if the 17th is indeed going to be the day. Not a lot of money....gotta buy accessories.
Sent from my NookColor using Tapatalk
The phone is launching on the 17th, there is no doubt about it. Its official, and an annoucement should be made tomorrow morning.
P.S. Some stores are opening at 7 AM. I would call your local store to double check. If you're in the LA area, pm me and I'll give you the info to the stores that I know of that are opening early Thursday.
God I hope that the 17th actually sticks! I love my Evo but Sprint service sucks at my job and we have a Verizon cell of some kind there with antennas all throughout the building so I'm dying to be able to make the switch now that they'll have an awesome 100% hackable phone!
Sent from my CM7 Evo using XDA Premium
Looks like wirefly has pre-order up and says they will ship on the 17th and verizon changed its homepage flash to thunderbolt. Looking good for 17th.
Trust me, its launching on the 17th....
Barring something totally catastrophic happening, its going to launch, ready or not....
I'm getting one. I'm stoked.
VZW has officially announced the Thunderbolt release on the 17th.
Sent by my Droid Incredible
Any announcement on the 4G pricing plans?
magnafides said:
Any announcement on the 4G pricing plans?
Click to expand...
Click to collapse
No change in price
sent from my thunderbolt
I Got my Evo 3D activated about a week ago and I didn't originally buy the insurance (TEP) but I am planning on buying it now. However, I checked to make sure it wasn't already added, and I found this.
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Insurance for $4. Is that correct? And if not, do you think I will still be covered?
All the other phones on the account have TEP for $7/mo.
I ordered it off of wirefly.com if that makes a difference
I've never seen that code.
I'd double check what is covered with that
if its a discounted code or if its just the code for ESRP (which doesn't make sense the way its worded there)
could be an old code, a new code, something you had on there for a while maybe, or something they put on cause they get paid on it and scammed you.
What I can tell you, is that to my knowledge (there is a $4 warranty plan) but It doesn't cover everything that T.E.P. does ...but that **** does say T.E.P. right there so I'm stumped, call and check..simple answer.
Code is TEP4, you are good to go... I have it on all my phones.
You can one or the other for 4 each. Or both for a dollar off...
Interesting. I guess I'll just leave it and hope it works.
Can you apply the code after purchasing the warranty?
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akiradavis said:
Can you apply the code after purchasing the warranty?
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
im connected to sprint chat checking to see if i can use the TEP4 thing....those responses about it on here seem a little detail lacking
the rep has never heard of it before, but is looking into it
will edit when i figure it out one way or the other
edit: yeah they have never heard of that...said there are no promotions
Hopefully I can switch from the $7. TEP to this one.
Sent from my PC36100 using XDA App
Quick search reveals that tep4 is an SOC code used by Sprint reps to give customers a TEP discount. It may have originated shortly after TEP increased from $4 to $5(1/2005 according to my bills) as a way to appease people who complained about the increase. Historically, increases were $5-$6 in 1/2006 and $6-$7 in 2/2007. Fyi, word is TEP is to increase from $7 to $8 July 24th.
Evidently, the code is still active, but finding a rep who will apply it is the big challenge. I might try it myself.
I wish Sprint would go with someone other than Asurion...I've had bad experiences with them.
the $4 tep is intended for long term customers that dont currently have insurance... congratulations... enjoy tep at half price
rkjg24 said:
I wish Sprint would go with someone other than Asurion...I've had bad experiences with them.
Click to expand...
Click to collapse
Would you care to elaborate? Thanks.
They never have phones in stock...I had to wait a week to get a replacement Evo, only for it to have issues. Then I had to wait ANOTHER week to get a new one.
rkjg24 said:
I wish Sprint would go with someone other than Asurion...I've had bad experiences with them.
Click to expand...
Click to collapse
rkjg24 said:
They never have phones in stock...I had to wait a week to get a replacement Evo, only for it to have issues. Then I had to wait ANOTHER week to get a new one.
Click to expand...
Click to collapse
I have never had issues with Asurion. They have been nothing but a pleasure to do business with besides, not having the Evo's in stock is not necessarily their fault. The same would happen with any insurance company Sprint went with. The demand for the Evo was even larger than Sprint and HTC had imagined so every one was out of stock on them and they were on back order everywhere.
Let's hear some success stories getting this code added!
This could be fantastic news!
Called twice they said no.
I'm not even sure how it got added in the first place.
$4 TEP is insurance only though. Which means only stuff you pay $100 deductible on, so you don't get the warranty and in store repairs of the $7 TEP. So if that is important to you keep the $7 TEP.
EDIT: I may have been wrong. I know TEP used to incorporate two services the insurance and the in store repairs, but since this is being called TEP in the system it may be the same thing as the $7 one but at a discount. just a word of warning because at one point in time you were able to buy the in store service and insurance separately with Sprint.
Actually no to all being a sprint rep you have a choice of service and repair for 4$, equipment replacement for 4$ od both for 7 soon to be 8$
Sent from my Nexus S 4G using XDA Premium App
rkjg24 said:
They never have phones in stock...I had to wait a week to get a replacement Evo, only for it to have issues. Then I had to wait ANOTHER week to get a new one.
Click to expand...
Click to collapse
There was a shortage of evo's at the time. Even service centers suffered/suffering with a 3 to 5 day wait on exchanges. i can tell you first hand of the many claims I've filed for customers, its always a smooth transaction.
Regards,
Verse1965
Well I been with Sprint since the old old Nextel phones, cancelled.. came back in June with the 3D.. Coverage sucks indoors and I couldnt take it anymore so I started researching on how to get out ETF free.
I came up with my own method that is 50x faster than the roaming for months until they decide to terminate you.
I'm still thinking if I should give a family member my phone and keep the contract and get myself a new line on Verizon ( Galaxy nexus)
Or just terminate the line.
As soon as I decide and get out, ill release my secret to a few members. It will only take about 2 days.
Inb4 sprint dickriders.
I love the last line.
thread is worthless without any real information.
Really? You posted a thread about something that you can't even confirm is working?
As soon as I decide and get out, ill release my secret to a few members. It will only take about 2 days.
Click to expand...
Click to collapse
This has got to be one of the most pointless posts I've seen in a while, you should ask a MOD to delete it.
Also, most people here on xda aren't the type of people to complain about a contract and try to get out of it. If you're unhappy with your signal, get an air rave or change your PRL. Don't come on here and tell people you have a way to break your contract for free, but you don't know if it works yet..
If you want out, pay the $200 or keep your "secrets" to yourself.
Twolazyg said:
Really? You posted a thread about something that you can't even confirm is working?
This has got to be one of the most pointless posts I've seen in a while, you should ask a MOD to delete it.
Also, most people here on xda aren't the type of people to complain about a contract and try to get out of it. If you're unhappy with your signal, get an air rave or change your PRL. Don't come on here and tell people you have a way to break your contract for free, but you don't know if it works yet..
If you want out, pay the $200 or keep your "secrets" to yourself.
Click to expand...
Click to collapse
It does work 100% he said he was gonna cancel it but i told him wait and ill call back. It seems like almost every Sprint customer complains and i'm being kind by releasing something that may really make people happy. I have an airrave, but that only works at home. Its mainly buildings. Believe me, I love Sprint and ill definitley return soon. but for now its not working.
I also have a strong feeling your an employee and im not giving the info yet because I dont want it saturated before I get to do my thing.
Mastajeff said:
It does work 100% he said he was gonna cancel it but i told him wait and ill call back. It seems like almost every Sprint customer complains and i'm being kind by releasing something that may really make people happy. I have an airrave, but that only works at home. Its mainly buildings. Believe me, I love Sprint and ill definitley return soon. but for now its not working.
I also have a strong feeling your an employee and im not giving the info yet because I dont want it saturated before I get to do my thing.
Click to expand...
Click to collapse
I'm the same guy that you called (HINT: Don't put your email on XDA) and I will be warning the whole department of this trick. I am currently talking with my supervisor to get you permanently kicked from Sprint's network and if I have proof (which I do in screenshots and recording) you will be.
Thanks
-Questions about sprint? Email me.
yousefak said:
I'm the same guy that you called (HINT: Don't put your email on XDA) and I will be warning the whole department of this trick. I am currently talking with my supervisor to get you permanently kicked from Sprint's network and if I have proof (which I do in screenshots and recording) you will be.
Thanks
-Questions about sprint? Email me.
Click to expand...
Click to collapse
*grabs some popcorn*
Sent from my Nexus S 4G using xda premium
Wow *makes more popcorn*
Sent from my PG86100 using xda premium
yousefak said:
I'm the same guy that you called (HINT: Don't put your email on XDA) and I will be warning the whole department of this trick. I am currently talking with my supervisor to get you permanently kicked from Sprint's network and if I have proof (which I do in screenshots and recording) you will be.
Thanks
-Questions about sprint? Email me.
Click to expand...
Click to collapse
Doesn't that just get his contract terminated anyway?
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Pointless thread
And I used to look for wifi hot spots!
LTE(!)
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Wifi(?)
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I would still recommend you look for WiFi hotspots to avoid overages for larger downloads.
The unlimited data plan helps there!
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xplan9 said:
The unlimited data plan helps there!
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Click to expand...
Click to collapse
When I activated mine, I was told I HAD to switch to a tiered plan - no choice. I asked to speak to a supervisor who also said it was MANDATORY. After the fact I found out that was not the case and lots of folks kept theirs - called back a couple days later and was told since I did it it cannot be undone, so now I'm on the 3Gig plan and feel kinda screwed!
I do wonder which uses more battery tho: wifi or lte...
Sent from my iPad using Tapatalk HD
pappyfire said:
When I activated mine, I was told I HAD to switch to a tiered plan - no choice. I asked to speak to a supervisor who also said it was MANDATORY. After the fact I found out that was not the case and lots of folks kept theirs - called back a couple days later and was told since I did it it cannot be undone, so now I'm on the 3Gig plan and feel kinda screwed!
Click to expand...
Click to collapse
Have you had the Note for less than 30 days? I was put on a 3GB plan as well without knowing. I called up customer service and told the lady I was told everything one would remain the same, but now I find out that they seitched me. She apologized and after a few minutes she added the unlimited back to my account and later offered me the Visual voice mail service. She said it was free for my phone. I'm back on unlimited without an issue
lost2030 said:
Have you had the Note for less than 30 days? I was put on a 3GB plan as well without knowing. I called up customer service and told the lady I was told everything one would remain the same, but now I find out that they seitched me. She apologized and after a few minutes she added the unlimited back to my account and later offered me the Visual voice mail service. She said it was free for my phone. I'm back on unlimited without an issue
Click to expand...
Click to collapse
+1. Try calling them up.
pappyfire said:
When I activated mine, I was told I HAD to switch to a tiered plan - no choice. I asked to speak to a supervisor who also said it was MANDATORY. After the fact I found out that was not the case and lots of folks kept theirs - called back a couple days later and was told since I did it it cannot be undone, so now I'm on the 3Gig plan and feel kinda screwed!
Click to expand...
Click to collapse
Its not mandatory call up 611 tell them your story and they'll switch you back.
Sent from my SAMSUNG-SGH-I717 using xda premium
pappyfire said:
When I activated mine, I was told I HAD to switch to a tiered plan - no choice. I asked to speak to a supervisor who also said it was MANDATORY. After the fact I found out that was not the case and lots of folks kept theirs - called back a couple days later and was told since I did it it cannot be undone, so now I'm on the 3Gig plan and feel kinda screwed!
Click to expand...
Click to collapse
Call back and escalate. It is not mandatory. That was a mistake and in that case you can get your unlimited data plan back.
Nice speeds! Here's my best so far.
Sent from my Phablet using xda premium
pappyfire said:
When I activated mine, I was told I HAD to switch to a tiered plan - no choice. I asked to speak to a supervisor who also said it was MANDATORY. After the fact I found out that was not the case and lots of folks kept theirs - called back a couple days later and was told since I did it it cannot be undone, so now I'm on the 3Gig plan and feel kinda screwed!
Click to expand...
Click to collapse
Ouch I can relate and feel your pain.
I am definitely an HTC fan, and will likely remain that way even after this is over, but, this whole situation has got me reevaluating the phone and whether or not I would rather just hold off for the Galaxy S3 and switch to another carrier with a working LTE. I just read another article on Sprint stating as of June 1st they will be cancelling their early upgrade program (the one that allows you to upgrade 14 days early). This is the program that I planned on using come Friday morning, and this just marks another feature that has been dropped by the carrier in the past year to cover their iPhone venture.
Don't get me wrong, I love Sprint, and have been a loyal customer with them for over 8 years now. However, I'm thinking that it's going to likely take Sprint another two years to get LTE setup completely enough for them to actually compete with the big two, and by that time a new contract with either carrier will be up and I can just jump back on with Sprint when the dust has settled. Looking at both AT&T and Verizon plans, I can set myself up with plans that will cover most of my needs, and run me about 10$ - 20$ more than what I'm paying for now a month with my discounts. Over a two year period, this will only cost me $480 more than if I stayed with Sprint.
Let the flaming begin - What are y'all thoughts overall?
engadgets early preview photos from the LTE, a graveyard.
now im paranoid. conspiracy.
id_twin said:
I just read another article on Sprint stating as of June 1st they will be cancelling their early upgrade program (the one that allows you to upgrade 14 days early). This is the program that I planned on using come Friday morning
Click to expand...
Click to collapse
You're pretty much unaffected by that then.
Honestly, do what you think is best for you & research the service options in your area.
Keep this in mind:
AT&T's LTE is barley out there so VZW is the only real LTE you can go to bat with.
Overages, if you avg over 2GB in data. Expect to either pay more on a higher data pkg or see overage warning.
Noiro said:
You're pretty much unaffected by that then.
Honestly, do what you think is best for you & research the service options in your area.
Keep this in mind:
AT&T's LTE is barley out there so VZW is the only real LTE you can go to bat with.
Overages, if you avg over 2GB in data. Expect to either pay more on a higher data pkg or see overage warning.
Click to expand...
Click to collapse
I agree Verizon would be that way to go if they didn't have 2GB cap at least 4-5GB would be manageable but it is really expensive that's why I moved from sprint back then I was paying 175$ for 2 lines when I moved to sprint I was paying 129$ for two lines but 3G was better now is getting worse :'( but I they att and since it was faster I was using up to 5 GB paying 20$ extra which it was 110$ for one line this networks got us really good in the US they know if they service is better they can charged wtv they want. I as getting from 3-8mbps on my iPhone on att tho now I cant even hit 1mbps on sprint where before 1-2mbps was easy and that's all I needed for YouTube
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