Touchscreen stops working / random presses - Atrix 4G Q&A, Help & Troubleshooting

Recently my touchscreen has been acting up on me. Sometimes it will either lock up completely and ill just press power 2x to get it to work again. other times stuff will randomly start to open or if its on the home screen the phone will switch pages left and right at a very high rate of speed the screen almost looks like its flickering.
this just started yesterday, ive ran 2 antivirus apps on the phone and both say its clean so i doubt its a virus, im not sure if its hardware or software related, im thinking about doing a re-flash, but i have a feeling that might not fix the issue..
has anyone else encountered this problem? it can get annoying at times cause it almost stops me from using the phone completely.
Edit: I would also like to note, i thought it was the screen protector i had on, but i took it off and the screen is still acting up

I had this happen last night after I installed a screen protector I got from eBay (they were $4 for 10 with free shipping). I'm guessing it was something in the glue because as soon as I took it off, the phone went back to normal. It always seemed to be 'pressing' in the same spot because I was trying to send a text and it kept popping up with a menu about the contacts info. Also, when that would pop up, the capacitive buttons at the bottom (menu, home, back and search) wouldn't work so I had to lock the phone and unlock it to gain control.

scream_clarity said:
I had this happen last night after I installed a screen protector I got from eBay (they were $4 for 10 with free shipping). I'm guessing it was something in the glue because as soon as I took it off, the phone went back to normal. It always seemed to be 'pressing' in the same spot because I was trying to send a text and it kept popping up with a menu about the contacts info. Also, when that would pop up, the capacitive buttons at the bottom (menu, home, back and search) wouldn't work so I had to lock the phone and unlock it to gain control.
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i had a Skinomi screen protector on, its been on for almost 2 months now and this only started last night so i dont think it was the screen protector

Jc61990 said:
i had a Skinomi screen protector on, its been on for almost 2 months now and this only started last night so i dont think it was the screen protector
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Did any water get in the phone?

i have same problem and make me shock,
my motorola have anti glare screen guard
while iam eat chicken soup and play mini plan , i didnt notice if my finger are wet couz of soup, meanwhile i notice that at that time the touch screen are still good i can play the game, so i quickly try to clean it up using tissue , while i try clean up my phone keep pressing like crazy so i stop to clean it but it keep pressing like crazy, event i have already out from the game, i cannot stop it, so i must pull out the battery and put it back,
i think Atrix the touch screen are too unstable , compare with milestone milestone is better but it's less sensitive then atrix
it normal again after pull out the battery and i clean it up

I never got any water inside the phone, only on the screen protector when applying it to the screen as directed in the instructions for the skinomi screen protector.
the screen protector has been on the phone for 2 months no issues. its only now i see this happening.
i removed the screen protector to see the issue still there.
i have done a factory restore with no changes
i downgraded to 1.52 with the random tapping still going.
i think it might be hardware related.
im going to bring the phone to an AT&T store for a swap

Related

Phone goes blank after call

So just recently, I noticed that whenever a call ends, the screen remains black and the proximity sensor is still on (red). I've tried pressing the unlock/lock button, but nothing happens. I know the call has ended because I hear the 'ring' that it makes. I've tried it with and without "The power key ends calls", no difference. I have not flashed anything different recently. The only solution I found was to hold down the power button until it restarts, but when someone calls, I have to repeat the process all over again. It was never like this until today. Does anyone know of a solution?
I'm currently on UnNamed 1.3.2 with Entropy's 1/2/12 DD
I'm currently having the same problem with the stock (rooted) ROM... Occasionally after a call, the next time I try to activate the screen, it just stays blank. Sometimes after a call, it's similar to what you described with the end button call staying red and the screen frozen. I have to hold down the on button for 5-10 seconds to reboot the phone. This phenomenon just started about a week ago. The phone has been working flawlessly until then.
I thought that maybe it's some app update gone astray.
knimrod said:
I'm currently having the same problem with the stock (rooted) ROM... Occasionally after a call, the next time I try to activate the screen, it just stays blank. Sometimes after a call, it's similar to what you described with the end button call staying red and the screen frozen. I have to hold down the on button for 5-10 seconds to reboot the phone. This phenomenon just started about a week ago. The phone has been working flawlessly until then.
I thought that maybe it's some app update gone astray.
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I forgot to mention that I found the culprit, it was my screen protector. I had ordered one of SGP's screen protectors since a lot of people were saying it was good, but when it finally arrived, I noticed that it was very sticky and had covered over the proximity sensor. Over the coming days, the screen protector attracted dust due to it's stickiness when I put it in my pocket. You can probably guess what happened, dust was covered over the area of the proximity sensor, causing it to malfunction like that, but after I took it off, all was well, and now I'm rocking my phone half naked - case but no screen protector. I think I'll leave it like that from now on, gorilla glass feels and looks awesome

Help! Screen Wacked out!

Ok, so my girlfriend dropped her phone and cracked the screen, I ordered a new LCD/Digitizer assembly and everything seemed fine. She then realized that it had a dead line while playing Draw Something. I sent back and just received a new assembly and installed it. Ever since I installed it the screen will occasionally black out and lock up. It takes forever for screen to come back up and seems very random in how long. I try powering off and on to no avail. Once it does come back I get an error log in the notification pull down saying it just rebooted form an unexpected reboot error and I have sent this notification 3 or 4 times.
Things I have tried.
Taking apart and checking all connections as well as cleaning screen on inside and out where proximity sensor goes. I am seriously at a loss, it seems to work for a while on a fresh(actual battery pull) and work fine until it just freezes no button push except power button which shuts off screen and then never comes back except for the captivate buttons on the bottom. I have searched for answers but haven't found anyhing like before.
Thoughts?
Thanks,
Kevin
I know that feel bro.
KKellett said:
Ok, so my girlfriend dropped her phone and cracked the screen, I ordered a new LCD/Digitizer assembly and everything seemed fine. She then realized that it had a dead line while playing Draw Something. I sent back and just received a new assembly and installed it. Ever since I installed it the screen will occasionally black out and lock up. It takes forever for screen to come back up and seems very random in how long. I try powering off and on to no avail. Once it does come back I get an error log in the notification pull down saying it just rebooted form an unexpected reboot error and I have sent this notification 3 or 4 times.
Things I have tried.
Taking apart and checking all connections as well as cleaning screen on inside and out where proximity sensor goes. I am seriously at a loss, it seems to work for a while on a fresh(actual battery pull) and work fine until it just freezes no button push except power button which shuts off screen and then never comes back except for the captivate buttons on the bottom. I have searched for answers but haven't found anyhing like before.
Thoughts?
Thanks,
Kevin
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I've actually had this exact same problem with my phone. I haven't replaced the screen but ever since the update my phone will do what hers does. It will freeze after a bit of use and I cannot do anything with it but do a simpull and then it will work again for a bit. I haven't been able to fix it. I have done factory resets, had the store reflash the software and yadda yadda yadda. I'm havinh my phone replaced now but it's frustrating not being able to figure out how to fix it when I feel like it should be fixable since it literally didn't even start until minutes after I installed the update.
It sucks.

Broken screen replaced, touch screen all messed up

Long story short, cracked the hell outta my screen, ordered a stock replacement off amazon for like $20. I followed the instructions, got the screen on, looks great, everything seemed to go fine. Booted up, couldn't pull the lock ring. The captive buttons also do not work. Only like the top 50% of the screen works and its real twitchy if anything. I have taken this apart about 10 times already, re did the connections, even threw my broken screen back on. Moving it around barely touching the digitizer I was able to get the whole screen to work perfectly fine. As soon as I moved it and or seated it properly into the bezel, back to barely working at all. At this point I cant do much of anything with the phone. I am S-ON, rooted, rom'd, TWRP. Anyone have any ideas? I knew I should have just left it broken...:crying: Anyways, this voided my warrenty by removing the sticker on the screw, Anything I can do? And or can I get back to stock, unrooted without the screen working to touch? Pretty mad! My upgrade is not until March and I love my rezound...dummy!
Hi, I just did this on my wife's rezound today, took half a day for me, I scratched the LCD at top, has a half inch line,:crying: the buttons at the bottom barely lights up, other than that everything works..all I can suggest to you is make sure the two flimsy little cables are put back PERFECT..I watched 3 how-to's on youtube also. Good luck
Just did mine today too. Luckily is went smoothly but it took me almost an hour with cleaning up the old glue/tape and putting more down. I think it may be a bad pinch in the ribbon cable though. Might need another hopefully not.

Random screen on

Yesterday I got my LG G watch and everything was great, then this morning I tried to apply a screen protector, and since then my screen has been randomly turning on and stuff, it launched Google voice search by itself or swiped trough the cards by itself. I already did a factory reset, but the problem still persist. Does anyone else face this problem and is there a way to fix this?
Thanks in advance!
Edit: After turning developer options on and using the show touches option I can see my screen is pressed without I am pressing it (the entire time it's the corner at the bottom right of the screen). Is this an over sensitive screen? Or maybe it happened because I tried to apply a screen protector?
Thatgrass said:
Yesterday I got my LG G watch and everything was great, then this morning I tried to apply a screen protector, and since then my screen has been randomly turning on and stuff, it launched Google voice search by itself or swiped trough the cards by itself. I already did a factory reset, but the problem still persist. Does anyone else face this problem and is there a way to fix this?
Thanks in advance!
Edit: After turning developer options on and using the show touches option I can see my screen is pressed without I am pressing it (the entire time it's the corner at the bottom right of the screen). Is this an over sensitive screen? Or maybe it happened because I tried to apply a screen protector?
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I have a spigen screen protector on (dry install) and have no issues. Was yours a dry install as well? Not sure what happens with wet installs.
kpjimmy said:
I have a spigen screen protector on (dry install) and have no issues. Was yours a dry install as well? Not sure what happens with wet installs.
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Mine also was dry install, I used a screen protector tool to get the bubbles out, maybe I pushed too hard? (which is not likely, because I have applied dozens of screen protectors and never had any issues)
Thatgrass said:
Mine also was dry install, I used a screen protector tool to get the bubbles out, maybe I pushed too hard? (which is not likely, because I have applied dozens of screen protectors and never had any issues)
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Unsure. I would just take off the protector.I hope it didn't cost too much. Maybe try another?
Stupid question, did you take off the factory cover prior to installing the new one? Sorry, I have to ask lol.
kpjimmy said:
Unsure. I would just take off the protector.I hope it didn't cost too much. Maybe try another?
Stupid question, did you take off the factory cover prior to installing the new one? Sorry, I have to ask lol.
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Haha, didn't cost too much, however, de problem persist even when screen protector is removed..
Yes I did take it off
Oke, first I thought it was due to an oversensitive touchscreen, however, now I am experiencing the problem when in direct sunlight, when getting back inside the problem keeps appearing for an hour or something and then disappears.. Is this common for some touchscreen?
Thatgrass said:
Oke, first I thought it was due to an oversensitive touchscreen, however, now I am experiencing the problem when in direct sunlight, when getting back inside the problem keeps appearing for an hour or something and then disappears.. Is this common for some touchscreen?
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Mine turns on randomly all the time, it's super annoying, but I think there might be a way to disable it.
I think it's supposed to be a feature: you move your arm around, and the screen turns on so you can read it. Neat idea, but it's waaaay too sensitive, and my screen turns on alllll the time for no reason.
However, your watch is even scrolling through pages and activating google now? Yikes. And it still scrolls/activates google now after you removed the screen protector, not just turning screen on? Unfortunately, I would probably try to exchange it But you'll be glad you did.
Komodo Rogue said:
Mine turns on randomly all the time, it's super annoying, but I think there might be a way to disable it.
I think it's supposed to be a feature: you move your arm around, and the screen turns on so you can read it. Neat idea, but it's waaaay too sensitive, and my screen turns on alllll the time for no reason.
However, your watch is even scrolling through pages and activating google now? Yikes. And it still scrolls/activates google now after you removed the screen protector, not just turning screen on? Unfortunately, I would probably try to exchange it But you'll be glad you did.
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Thanks for your reply, unfortunate you experience the same with your watch, however, mine is not too sensitive, but the heat of the sun or bright daylight causes the touchscreen to activate and register a touch, I already informed LG of my problem, and they said they took the problem to the technical staff and will inform me in a couple of days what to do

Totally black screen

Had to do a battery pull last night. Had my phone in my pocket for probably an hour, when I pulled it out the screen was black. LED would flash ocassionally and I think I heard a text so everything was fine except the screen. I have Always On off, and I require either fingerprint, a pin, or OK Google voice recognition to unlock.
Tapping the screen, hard pressing or fingerprinting the power button, volume buttons all did nothing. I guess there's a dialog for powering off the device so holding the power button didn't reboot it either. Eventually pulled the battery and it rebooted fine.
Anyone else had this? Pretty disappointed. Haven't installed any new apps in the past few days. I've heard (and had once) a related issue where the phone takes a lot of presses to turn on the screen—in that situation, Always On is on, it's in your pocket so the phone detects and turns off Always On, and for some reason when you pull it out it very infrequently takes a little while to come on. No idea if they're related.
Do you have a screen protector, skin or case installed? Maybe it's causing issues with the sensors in combination with something else?
raynan said:
Do you have a screen protector, skin or case installed? Maybe it's causing issues with the sensors in combination with something else?
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Have a case and a glass screen protector but they are not new.
Sent from my LGLS992 using Tapatalk
This just happened to me yesterday. Dropped the phone, and it stayed on but the screen is completely black. I opened it up and tried re-setting the display ribbon cable, but that didn't do anything. Anyone have any ideas what the problem might be?

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