I'm having a problem talking to people on my razr. They alsways complain about barely understanding me although I'm talking slow and clear, not screaming of course but normal talking.
So I took a look at the razr: the mic hole is not in the middle of the phone and I usually hold the phone with left hand to left ear and then the mic is more far away from the mouth than the other way round. Can this really be a problem? Doeas anyone else (favorable in europe or even switzerland) regonize such a problem?
I also hold my Razr in the left hand to the left ear and it`s no problem. Seems that something is wrong with your mic.
Wiplex said:
I also hold my Razr in the left hand to the left ear and it`s no problem. Seems that something is wrong with your mic.
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I Agree... mic problem most likely
To be safe, you might want to check and make sure that your noise canceling microphone ports (the little hole in the back bottom right and the little slit top center near the flash) aren't being obstructed, either by a case or your hand.
The distance of the mic from your mouth is not a problem. If you've ever put your ear to someone's cheek while they were talking you'd find it to be pretty loud
I have the same problem, however not always, seems to me that rebooting the phone helps, have you tried that? (I am in Sweden)
Sent from my XT910 using Tapatalk
Like marsonist said, the distance between MIC and mouth doesn't matter (well, not when the phone is on your face... obviously if you talk at 100 meters of distance, well... hehm..) but anyway other than checking if the noise cancellation MIC is obstructed, check that the MIC isn't being obstructed by YOUR FACE when using it.
If it isn't being obstructed by your face and there isn't any visual problem, try a factory reset. If the problem persists, this is an hardware problem: I haven't got any problem with it and the person on the other part that is listening to my voice says that it is crystal clear and exactly perfect.
Obviously, if it turns to be an hardware problem you have the right to use your warranty.
The EternityProject Team Manager & Main Developer,
--kholk
Recently, my Nokia 920 has had problems with the in call microphone, tellme, and other apps that use any type of voice. Many friends and family would be saying "I can't hear you speak louder", "you still there", "your breaking up", and my favorite "you sound like your underwater". I searched over the internet and noticed this is a prevalent problem that tends to emerge after months to a year of use. Many found one solution in that the Nokia 920 has a mic that picks up your voice at the bottom of the phone and a noise cancellation second mic on the top of the phone located next to the headphone jack;five pin size holes in a circle. What I did was use a duster can (meant for electronics) and thoroughly cleaned all mics on the phone; since, I had just gone to the beach and sand and dust was plugging the mic holes. With the ambient noise mic with a finger over it confirms that the mic needs to be free and clear of debris to function correctly otherwise it will cancel out all sound by not being able to differentiate voice from ambient noise. I did not see a post about this so here it is...feel free to comment. Hope this helps out the community.
Update- I read about newer Lumia models having a bigger noise cancellation hole so I took it upon myself to make the five pin size holes a little bigger with a thumb tack. I did not push on the mic part inside of the phone...only to make the holes a 1mm wider. I have not experience anyone saying they cannot hear me anymore. I figure this to be a permanent fix. So far, I have been using my phone for 2 months with this hardware fix with no problems. I thought I would update everyone in case cleaning the mic didn't work.
Update 2- I have been a part of the developer preview program since the beginning it was created. When I first updated to the developer preview my secondary mic completely stopped working. I soft reset, hard rest, downgraded to previous stable firmware hard reset & soft reset; nothing worked and seemed to be persistent across all software versions. So, I ended up replacing the secondary mic and head jack and it totally resolved my issues. I analyzed the old and new secondary mic head jack and realized there was clear circuitry differences. I assume that Nokia had failing hardware originally in our earlier phones for many of the earlier Nokia 920 and later updated the secondary mics to an improved version.
I have been speaking via the speaker for months now because of this, thank you for the solution.
siralex241 said:
Recently, my Nokia 920 has had problems with the in call microphone, tellme, and other apps that use any type of voice. Many friends and family would be saying "I can't hear you speak louder", "you still there", "your breaking up", and my favorite "you sound like your underwater". I searched over the internet and noticed this is a prevalent problem that tends to emerge after months to a year of use. Many found one solution in that the Nokia 920 has a mic that picks up your voice at the bottom of the phone and a noise cancellation second mic on the top of the phone located next to the headphone jack;five pin size holes in a circle. What I did was use a duster can (meant for electronics) and thoroughly cleaned all mics on the phone; since, I had just gone to the beach and sand and dust was plugging the mic holes. With the ambient noise mic with a finger over it confirms that the mic needs to be free and clear of debris to function correctly otherwise it will cancel out all sound by not being able to differentiate voice from ambient noise. I did not see a post about this so here it is...feel free to comment. Hope this helps out the community.
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Thanks Man. You saved me.. I thought I damaged the mic when i dropped it. Such an easy fix. Thanks a ton. :cyclops:
akamp said:
Thanks Man. You saved me.. I thought I damaged the mic when i dropped it. Such an easy fix. Thanks a ton. :cyclops:
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No prob man just helping out he community.
Thanks!
siralex241 said:
Recently, my Nokia 920 has had problems with the in call microphone, tellme, and other apps that use any type of voice. Many friends and family would be saying "I can't hear you speak louder", "you still there", "your breaking up", and my favorite "you sound like your underwater". I searched over the internet and noticed this is a prevalent problem that tends to emerge after months to a year of use. Many found one solution in that the Nokia 920 has a mic that picks up your voice at the bottom of the phone and a noise cancellation second mic on the top of the phone located next to the headphone jack;five pin size holes in a circle. What I did was use a duster can (meant for electronics) and thoroughly cleaned all mics on the phone; since, I had just gone to the beach and sand and dust was plugging the mic holes. With the ambient noise mic with a finger over it confirms that the mic needs to be free and clear of debris to function correctly otherwise it will cancel out all sound by not being able to differentiate voice from ambient noise. I did not see a post about this so here it is...feel free to comment. Hope this helps out the community.
Update- I read about newer Lumia models having a bigger noise cancellation hole so I took it upon myself to make the five pin size holes a little bigger with a thumb tack. I did not push on the mic part inside of the phone...only to make the holes a 1mm wider. I have not experience anyone saying they cannot hear me anymore. I figure this to be a permanent fix. So far, I have been using my phone for 2 months with this hardware fix with no problems. I thought I would update everyone in case cleaning the mic didn't work.
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Thanks very much. You saved me and my Lumia 920!
Pictures
Can anyone post some pictures of where the microphones are and what you have done to make it better? I just got mine returned from service and they replaced the microphone but I on my very first call the person on the other end of the line had trouble hearing me...
Thanks for this. In the last couple of weeks people said I sounded like I was talking under a blanket or through a towel. Started digging around and found this then looked up a video on how to open the 920. I used a sewing needle to open up the mic holes and it fixed the problem completely.
-Mc
"secondary mic and head jack"
Hello! Your post is so helpful, but i dont really understand that "replacing the secondary mic and head jack" It means that replace the bottom mic and the upper mic or replace the upper mic for a new mic.
Thanks a lot for you answer!
I had a problem with my speaking mic (I had the ability to use Cortana and record voices) so I cleaned the mic and others can hear me while talking but I cant use my mic in apps and Cortana I had soft&hard reset but the problem exists.
Please give me suggestion .
Thanks a lot.
Alternative solution
Thanks for this solution. An alternative one could be a quick observation of the casing grill, dirt filter and microphone. In my case your solution didn't work but I realized that the dirt filter was misaligned with the casing grill and therefore sound was blocked by this. I used a heating gun to soften the dirt filter and removed it, re-aligned it with the grill casing and ultimately the microphone. This fixed the whole voice muffled on caller's end issue. Hope this helps out someone.
Thankyou McHale it helped
Thanks...
technokhafan said:
I had a problem with my speaking mic (I had the ability to use Cortana and record voices) so I cleaned the mic and others can hear me while talking but I cant use my mic in apps and Cortana I had soft&hard reset but the problem exists.
Please give me suggestion .
Thanks a lot.
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Were you able to figure anything out with this?
I dropped my phone, and it only dinged the corner of my device. No major scratches, and the screen is still perfect (no cracks).
BUT... my microphone, speakerphone, and earpiece stopped working. All at once, and all at the same time. Has this happened to anyone else?
I recently change my lcd screen without frame. Then I notice a membrane that leads to the microphone and at the top for the earpiece. On my point of view this is for waterproofing the phone. Since I open the phone and now have no intention to use the phone in water or any other liquid (rain). Will it be okay if I will remove this membrane on the earpiece and microphone at the bottom to improve the quality? Your thoughts?
Btw I am also checking if I can remove the membrane at the bottom speaker to improve its speaker.
When speaker phone is activated sound only comes out of the bottom speaker. Is possible to cconfigureit some how so it comes out the top?
I am hard of hearing so it makes it challenging when it is only the bottom speaker. I previously had a OnePlus 7 and the sound came out of the top and bottom.
Any ideas?
Thank you!
To prevent auditory shock and hearing damage, the upper speaker is disabled for speakerphone calls if the Proximity sensor is blocked. If you are not holding the phone to your ear, remove anything that may be blocking the sensors at the top of the phone.