[Q] Can't dial or send text message - XPERIA X10 Q&A, Help & Troubleshooting

Hello.
I think I soon have search the entire internet for my problem. Well I found someone with the same problem, but no answers.
My problem is that I have a friends X10i that I shall try to fix, but the strange thing is that it can't make a dial or send a text message.
I can get the phone to go on the internet with 3G.
We have tried to use 3 different simcards, all from a different brand.
I thought the problem maybe was the old 1.6 android, and I have updated to the 2.1, after that it send 2 text message, but could'nt dial. After turning the phone off there was no network again.
I have flashed to Cyanogenmod 7, it works fine, but still It can't make a dial or send a text.
Anyone that have a answer to my problem?

Just want to bring this up again, anyone with a solution?

Have you done a master reset? I had a problem where the phone would not receive any txt messages, and after a master reset it worked ever since.
Sent from my X10a using XDA App

Related

[Q] Orange uk sms problems??

I cannot send text messages from my phone, it comes up as failed as soon as i tap send, it happened on froyd, so i went to cronos, it happened on cronos, so i went to 2.1 sensehero, still didnt work, so I bit the bullet and unrooted using the 2.73.61.66 ruu, didnt work, got the ota update to 2.1, still doesn't work, anybody else having this problem?, is there a fix?, as i can recive texts, make and recive calls, us mobile data fine, its just outgoing texts, its kinda annoying notbeing able to send texts
Have you contacted orange? (the obvious people to contact for this issue...)
I also get this problem on T-Mobile, although I only started to happen since updating to 2.1 ROMS. I've tried different 2.1 ROMs and different radios but the problem is still there. Was never an issue on 1.5.
My texts do eventually send though, they just fail the 1st time I try and then the phone automatically tries again. 2nd attempt usually works as I have delivery reports turned on to check.
A friend also has this problem with his Hero, although he is running official 2.1 update straight from T-Mobile.
Maybe it's just something HTC forgot to fix / didn't notice was a problem in their 2.1 Hero update... like the bug where you can't hide sim contacts in the phonebook (but you can in contacts).
Open up your Messages application. Press Menu -> Settings.
Click on "Service Center" - it should then say +447973100973. If it doesn't, type it in and press okay.
Your messages should then send !
i agree with Alex here as that is the most obvious one, if that doesn't work then contact orange to make sure there are no other issues...
thanks guys, i did as alex suggested, and all was perfecly fine,
thanks so much!
dom5079 said:
thanks guys, i did as alex suggested, and all was perfecly fine,
thanks so much!
Click to expand...
Click to collapse
No problem, glad it worked !

X10 2.1 sms issue

Hey all,
Just wondering whether its me or not, but ever since the update if I type a text longer than '1 message(+9) '(weird but cool feature if I must say) my phone will Not send the message no matter what..and as long as I have it under that character limit it works fine...
I'm in australia and with Optus, and I work for them as well so I know it isn't my sim or my account :/
Anybody else had this issue? Because I know currently the samsung galaxy S(2.1) is having compatability issues with texting, but I wouldn't imagine it'd be the same cause...
- Shalz
Sent from my X10i using XDA App
I just did a test text and it worked fine.. 2 messages sent no problems.. (UK Vodafone).. World Generic 2.1 firmware.
just wondering did you update to the optus 2.1 or the generic?
I have a feeling i must be on the generic firmware because i did have 1.6 Rooted prev. to the update
I asked the guys at work about the update today and none of them so far have been able to update...even though i downloaded the Australasian PC Companion.
but even picture messages and everything else works perfectly fine...its just that one thing =/
I have the exact same issue, it happened to me also on 1.6 bu that was more generous and gave me 2 message lengths before it would fail to send. its strange as the first couple of messages i sent on the nordic 2.1 update where fine and they were well over 2 message lengths and then suddenly if i try to send one over 1 message length it fails!!! weird
would love to find the reason to this
Someone found any solution FOR THIS??? Help
It's saying "Could not send" for me, but is actually sending the first 160 characters of the message
Edited to add: I'm on UK Vodafone with the Global Generic 2.1 firmware.
Further edit: I'm able to send long sms to myself, just not my intended recipient...? She's on O2, could this be why?
Even more edit: Just tried sending to someone else and they didn't receive anything?! Very inconsistent!
sms Issue
Hi,
I have the same issue with my sms, it will not send more than 1 message otherwise the text bounce back saying message not sent, I just upgraded to 2.1 Nordic. The problem did exist when i was on the 1.6 but then the message will not send only if it was more than 2 messages, I am on vodafone uk, my phone was not debranded whilst running 1.6.
Any help will be greatly appreciated.
zerro2hero said:
Hi,
I have the same issue with my sms, it will not send more than 1 message otherwise the text bounce back saying message not sent, I just upgraded to 2.1 Nordic. The problem did exist when i was on the 1.6 but then the message will not send only if it was more than 2 messages, I am on vodafone uk, my phone was not debranded whilst running 1.6.
Any help will be greatly appreciated.
Click to expand...
Click to collapse
I still haven't found a solution to this, interesting that you're also on UK Vodafone though, maybe it's something to do with them rather than the firmware?
has anyone found solution to this I have Rogers X10a and Telus sim card in it. Can't send sms if its longer than 160 charecters . Please help
I'm having the same problem as well. Any message over 160 characters and it won't send. This has actually resulted in my not being able to send shorter messages after trying to send a message that is over 160 characters. Not sure what is going on here or if there is a setting that can be changed for this.
I'm in the U.S. on AT&T. Used the xda flash to global and rogers and neither would send an sms message over 160 I guess? (it's 2 sms) Did a global firmware to 1.6 and then updated to x10a 2.1 via sony and then tried and it still would not send. It will send through GSM however using the edge network. It must have something to do with the h network then and no I don't get 3g to pop up at the top of the screen ever..
I'm not too sure what the problem is here but it is the only one I am having on my phone, everything else is working great!...
If anyone can help us all out with any ideas or suggestions it would be great but as of now it sounds like it's a problem with the new software from sony. Gonna try messing with the sms apn a bit and see if I come up with anything but as of now 2.1 sms is considered broken in my opinion.:/
im having the same problem. im using chompsms and at the botton, instead of saying 160 char it says 70 and wont send more than two texts long. If the network is changed to GSM only, any size text will send but then internet is slow unless its changed back. AT&T settings were found automatically but they are all correct.
my SE Xperia X10 on 2.1 wont send messages at all. no matter the size. ive tried to send messages like "Hey" or "No" and they dont send. Im with in Canada, with Rogers. And its not my signal because i have 4 bars...
-Thanks
Hi All,
Just wanted to let you know we had this posted on our forum also at talk(dot)sonyericsson(dot)com and I've sent it off to the correct team to find us a solution, or at least get a comment from them. I'll update you all here when I have more info.
-Jeff
Sony Ericsson Answers Team
Jeff-SEAnswers said:
Hi All,
Just wanted to let you know we had this posted on our forum also at talk(dot)sonyericsson(dot)com and I've sent it off to the correct team to find us a solution, or at least get a comment from them. I'll update you all here when I have more info.
-Jeff
Sony Ericsson Answers Team
Click to expand...
Click to collapse
Thanks Jeff! As I am having this issue too, awaiting for any news about it...
Hi Everyone,
I've heard back from our team today. This is not a generic problem. I will need information from your phones to pass on so I can duplicate the problem. Please PM me the following details:
Country:
Service Provider/Operator:
IMEI:
SI#: (SI is the ####-####.# on the back of the phone)
Did this happen in 1.6?:
Did it ever work on 2.1?:
I need at least 5 examples to pass to the team to move this forward. I will update you when I've collected these.
Hi all,
Ok, found a solution - try this and let us know how it goes, its worked for me!
1. Open dialer and dial: *#*#4636#*#*
2. Select Phone Information from menu
3. Scroll down to SMSC
4. Enter SMS centre number given by your service provider in this box
5. Select Update
I got a "update error" message but it still seemed to save the number, but with " and a 3 digit code after it.
If the above doesn't work, as a short term solution you caould switch to just "GSM" in your network settings and this also works - not ideal, but it's a workaround!
dubbug1971 said:
Hi all,
Ok, found a solution - try this and let us know how it goes, its worked for me!
1. Open dialer and dial: *#*#4636#*#*
2. Select Phone Information from menu
3. Scroll down to SMSC
4. Enter SMS centre number given by your service provider in this box
5. Select Update
I got a "update error" message but it still seemed to save the number, but with " and a 3 digit code after it.
If the above doesn't work, as a short term solution you caould switch to just "GSM" in your network settings and this also works - not ideal, but it's a workaround!
Click to expand...
Click to collapse
Didn't work for me, UK Vodafone.
doesn't work for Telus Canada

[Q] X10 Cannot receive/send texts or make calls or answer calls.

I can't send or receive SMS. When i try all i get is 'could not send' Also, i cant make calls and when someone tries phoning me they get told me phone is turned off.
Iv tried the simcard in different phones and it works fine in them.
I haven't flashed the phone or anything like that, iv also tried to re-install the firmware but that hasn't fixed the problem.
Any ideas?
bump =) Surely someone on here can help this guy out
Ashaaw said:
I can't send or receive SMS. When i try all i get is 'could not send' Also, i cant make calls and when someone tries phoning me they get told me phone is turned off.
Iv tried the simcard in different phones and it works fine in them.
I haven't flashed the phone or anything like that, iv also tried to re-install the firmware but that hasn't fixed the problem.
Any ideas?
Click to expand...
Click to collapse
Seems like hardware issue. Send for repairs.

Cant send sms

Sorry if this has been answered before but I can't find the answer.
I got my gsm razr today and I love it but I can't send a text message, I can receive texts and surf the Web. My phone us showing 4 bars of hspa. I can even tether, but no sending sms. My phone says error code 500.
Only thing I found on google said restart it and SMS will be.fixed but that didn't work.
the phone is rooted on 2.3.5 if that matters.
has anyone had this problem and how can I fix it?
Thanks
Sent from my XT910 using XDA
I have the same problem. The only way I can get mine to work is to put a SIM from another account in my phone. Enter *#*#4636#*#* and go to Phone Information. Refresh the SMSC. It will populate with the correct information. At this point, I can send texts from the phone. Put in the original SIM (do not reboot phone) and then you should be able to send SMS from your number.
The only problem is that the SMSC number does not stay through reboots. I have to do this process every time I reboot.
Does anyone know how to get this number to stick?
I don't have the same problem however I have noticed that GOSMS Pro from the market does allow a Customized SMSC setting in the Send Settings tab. Perhaps you can try that out and see if it fixes the issue?
Thanks for the suggestions. I tried both but neither work. I really like this phone but not having text us killing me. Someone please help
Sent from my XT910 using XDA
Well I went to att and got a new Sim card. Now my texting is working. so I guess that is the solution.
Sent from my XT910 using XDA

[Q] Galaxy SIII Not Receiving Text Messages

Hi,
I recently helped a colleague purchase a Galaxy SIII phone here in China, Guangzhou and made sure I checked the phone over completely before I purchased it.
I've done a search on the forums and check out anything that may be similar, but to no avail.
The problem is:
The phone will not receive any text messages, or at least they don't go through to the messaging app.
Text messages were being received normally for around a week
I disabled a bunch of pre-installed Chinese crap that is unfortunately not un-installable as it's baked into the ROM
It happened once, so I factory reset it, and then tested it. The text messages worked fine
I then disabled the Chinese stuff once again and installed Skype. Just to be sure, I sent more test text messages, and they were all received fine.
Around one week later, here we are, she says that text messages are not being received again.
All other functions of the phone are working. Internet / Edge network, sending texts, Play store, everything. Just not the receiving of texts!
I'm fairly confused as to this behaviour, particularly as it seems the text messages are working for a time limited period.
I had some inklings of what it could be:
- The SIII takes a micro-sim, the shop "manually" chopped the SIM using a cutter. Could this have damaged the SIM and caused this behaviour?
- The phone itself is faulty
- Something is up with the China Mobile settings / network and she needs to call them.
What would be your diagnosis, ideas, solutions XDA'ers?
Further information of any kind is, of course, available on request.
**** My ideas for a fix ****
Root the bastard and get a standard UK ROM on the phone to see if it works. However, I have some concerns. Years ago, when I bought my first HTC desire, when I rooted and put a UK ROM on it, I discovered that my phone was an imported Thai version of the phone and almost bricked it into a reboot loop as the phone didn't like a different regions ROM being loaded on.
I had to go through a convoluted process of making a specially edited SD-card to fool the phone into accepting different ROMS. Is this the case with the Galaxy SIII or have times moved on to more sophisticated means?
Thanks.
GJO
Have you try other messaging apps like Hancent SMS or Go SMS to confirm that msg service is not working?
Or maybe the CSC is causing the problem?
Sent from my GT-I9300 using xda app-developers app
Open the stock messaging app. In its menu go to settings. Check that there is a number recorded under message centre. If not use Google to find the number for the carrier you are with and enter it.
I'm on an unrooted phone with a stock Rom and twice messaging has stopped working. The cause was that this number had spontaneously disappeared.
Sent from my GT-I9300 using Tapatalk 2
Ok, I've tried:
- alternative messaging apps, and they're not picking it up either.
- the message centre number.
When you say CSC? You mean the carrier code? It was bought in China and fitted with a Chinese ROM, but I'll look at the ROM settings and see what it is.
Thanks.
U dial *#1234# then you can see your csc
CSC – (Consumer Software Customization) Refers to the specific country or carriers for that said firmware is being build.
This where it contains the default settings of each specific geographical region, carrier network providers and network data connections.
Sent from my GT-I9300 using xda app-developers app
I am having this problem. It was all working fine then suddenly it stopped. I don't know what could be the cause but I fooled around with the settings, deleted old text messages and then suddenly I received dozens of text messages.
It's like my phone isn't trying to receive any text messages. It can send text messages out but it won't receive any.
I am using Omega 31.1.
Can someone help me out please?
SlimJ87D said:
I am having this problem. It was all working fine then suddenly it stopped. I don't know what could be the cause but I fooled around with the settings, deleted old text messages and then suddenly I received dozens of text messages.
It's like my phone isn't trying to receive any text messages. It can send text messages out but it won't receive any.
I am using Omega 31.1.
Can someone help me out please?
Click to expand...
Click to collapse
I am having this exact same issue. Did you figure out how to resolve yours?
How did you guys resolve this issue?
war eagle said:
How did you guys resolve this issue?
Click to expand...
Click to collapse
I had the same issue,
I changed the Network options from gsm only to "Auto" mode, and apparently it worked for me.

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