Hi All,
First, I hope this is the right section & I hope I am not duplicating another thread. I have a odd situation I think and I don't know what to do. I picked up my Atrix 4G off of craigslist a few days back. The phone is great but it will not accept my ATT sim card. It asked to enter the unlock code for the sim. It's an ATT phone so I am not sure why my sim doesn't work (Same sim card works in unlocked Vibrant). So, I purchased the unlock codes from two separate places and the codes were the same and did not work when I enter them.
I am at a lost now. I don't know what to do.
Any ideas are appreciated?
Oh yeah, I am not sure what the previous did but before I even put my sim, I did use the bypass Motoblur method to use the phone with sim & blur. I did use aroot and glad enable also. After the sim would not work, I wiped data, created a blur account and tried sim again but no success.
Please help me, I want to use this awesome phone!
did you get this resolved? i am having the same issue
Nope. Still not fixed. I am not sure what to do at this point.
i have the same problem..maybe the case is that you entered the incorrect code more than 10 times?
Have you checked that the IMEI code printed under the battery matches the one displayed on screen?
I was under the impression that if you blow the 10 unlock attempts you will have to wait several hours to try again. In other words, it will not permanently lock.
I might be wrong though.
Sent from my Atrix using Tapatalk
How many numbers do you have in your unlock code which you are entering into the phone?
Op,
You might have ruined something software wise, did you try flashing a full sbf version 4.1.8.3 preferably ?
I think it should work for you.
there are 8 digits in my unlock code and the imei is the same in the box, under the battery and in the phone
Same issue - No solution
I have same issue with Atrix bought on local craigslist. I have tried restoring to multiple stock versions.
AT&T spent two hours figuring out the issue and they tried even entering correct unlock code.
They asked me to contact motorola as they feel it is software issue. I will Motorola on Tuesday and post the result.
Hi I have the Exact same issue. The Atrix that i got off Craigslist were sealed. And I tried unlock code for Tmobile network off three different sites and still no luck in the locking the phone. So i went and i got Att sims and said the same thing "Sim Network Unlock Pin"
Anywho, I went to Att store and they couldn't figured out and they dont have a phone in stock to trade in. So after many attempt with Att and their customer service, they advise me to contact Motorola.
The funny thing is that i've sent the phone to Motorola two times and clearly stated my issue with the phone and they did not fix it and just send the phone back to me. So i got piss after wasting 350$ on a phone that i can't use and another 30 Bucks for shipping the phone to Motorola. I contact directly to their tech and the tech support ask me to call ATT. LOL right? So one of the tech just offer me a free shipping so they can take A CLOSER LOOK into it.
Apparently Motorola doesn't do phone exchange all they do is repair it. Any exchange would have to deal with ATT and for that to happen you would have to sign up a warranty plan with them which is $5/month.
So i got one last shot at this. and I'll keep you guys post on update. Sorry for my poor English.
So strange as they are unlocked, im using an AT&T atrix in Australia without issue.
Perhaps the phones have been banned somehow?
BUMP.. Anyone find a solution to this yet??
i leave my phone with the error message and the screen on, for at least 2 weeks and nothing!!
i hope no damage my phone with that time with the screen on
I have the same issue. From AT&T explained me that after 5th wrong attempt, the phone will be permanently locked to AT&T. Anybody has a solution for this?
I tried it alll tooooooooooo !!!
My phone was locked to orange network UK. I wanted to use a VIRGIN network Sim card... SO I called the VIRGIN Network technical support team... and this Silly girl keep on giving me few codes till ......IT STOPPED RESPONDING to any code.. so the phone now will not take any codes. I bought many codes in hope from websites..none worked.
I called ORANGE ..but they had no clue tooooo...
I unlocked the bootlooger thing too. I flashed it few times in hope....and I DID what ever I could do but in vain......
I hope we get some smart ass genius to get the break to this problem....!!!
Very similar issue here. I was in Costa Rica for a month and requested the SIM network unlock from ATT and they provided as it had been 6 months after my purchase. The code did not work in Costa Rica and only used WIFI while over there. I got back to the States yesterday and it still doesn't work, and by now have definitely attempted to enter the code 10 or more times. Its supposedly locked to ATT after 10 unsuccessful attempts but it will not work even with my original ATT SIM.
ATT sent me a new Atrix but I would like to get this one working as well. I have a few questions.
If I root is there any apps designed for root to unlock?
If not will a custom Rom bypass the need to unlock or be unlocked already?
If neither of these work is the phone basically bricked simply because the code (provided by ATT) was entered incorrectly 10 times?
THANKS!
i have the exact same issue the phone was from att but the seller say its unlocked for any company,not rooted , not unlocked, only upgrade via ota from froyo to gingerbread,i wish a solution for that,if anyone find a solution please post!! thanks
alberto
well I went ahead and rooted and unlocked. Going to flash a custom and see what happens. Ill keep you updated.
UPDATE: Tried CM7, Didnt fix. :/
I have exactly the same problem. I have tried unlock the boot loader. My phone already show unlocked on top left screen when power on.
Idk why It still ask for Sim network unlock code when I put my T-mobile Sim in and power up.
It seems hopeless to me after trying to search for someday.
I have tried many some rom.
Please anyone help us..
Thank you very much
FYI, Press #073887* on atrix will bring you to the screen which ask:
"Sim network unlock PIN:"
Related
Hey everyone, what's up?
Recently I sold mt ATT 8525 to a buddy. He is currently with T-Mobile and the phone needed to be unlocked. I used this unlock process --> http://forum.xda-developers.com/showthread.php?t=293665
I followed the instructions for Vista and using the micro sd card. Once it was finished, I slipped in his T-Mobile sim and turned on the phone. It asked me to enter an unlock code still, so I entered in some random numbers and it worked. The phone stayed unlocked and worked on his T-Mobile network for about a week and a half. Then it just locked itself all over again. I'm no longer able to try and unlock it for him again because I am out of town for the next 3 months and he isn't too computer savvy.
Has this happened to anyone else? If so, what did you do to fix it?
Also, if an unlock code is entered too many times, will the phone be locked with the original provider (att) for good? We have tried entering the code a total of 4 times (including the time that it worked) I told him not to try entering anymore codes until I can figure this out.
Thanks for any help I may recieve!
Eric
ericc191 said:
Hey everyone, what's up?
Recently I sold mt ATT 8525 to a buddy. He is currently with T-Mobile and the phone needed to be unlocked. I used this unlock process --> http://forum.xda-developers.com/showthread.php?t=293665
I followed the instructions for Vista and using the micro sd card. Once it was finished, I slipped in his T-Mobile sim and turned on the phone. It asked me to enter an unlock code still, so I entered in some random numbers and it worked. The phone stayed unlocked and worked on his T-Mobile network for about a week and a half. Then it just locked itself all over again. I'm no longer able to try and unlock it for him again because I am out of town for the next 3 months and he isn't too computer savvy.
Has this happened to anyone else? If so, what did you do to fix it?
Also, if an unlock code is entered too many times, will the phone be locked with the original provider (att) for good? We have tried entering the code a total of 4 times (including the time that it worked) I told him not to try entering anymore codes until I can figure this out.
Thanks for any help I may recieve!
Eric
Click to expand...
Click to collapse
Do you still have AT&T for your phone company? AT&T will give you the sim unlock code for the phone after you've owned it for 2 months (provided it's one of their phones and you still have their service). You just have to call them and tell them you are going over seas and need to use a foriegn sim while traveling. I did this with no problem - the only thing is it takes about a week for them to get you the code (they said they'd email it to me - I actually had to call back after a week and ask for it but they gave it to me.)
well, i purchased the phone on ebay..
Not sure what to say - I'd still probably try calling AT&T (assuming it's an AT&T branded phone and you are a customer of theirs still) it's worth a shot. Beyond that I don't know what to say since I haven't used the sim-unlock tool you spoke of.
well, I appreciate your help. I'll give them a call tomorrow. If they BS with me or whatever, then I think I'll just spring for an ebay sim unlock that's only about 15 bucks.
Hello all.
This is my first post on this forum so forgive me for being a noob! I have searched this forum and the web, but couldn't find help for my prediciment so, here goes.
I've got an O2 3G SIM. I originally got the SIM & contract with an ORBIT2. I lost the bloody ORBIT2! No insurance
So I bought a standard T-Mobile AMEO from a geezer on ebay. Happy Days!
I had the IMEI unlocked
I ran AthenaUnlocker.exe and followed the instructions for this
I downloaded AP DUAL 3.0 ROM with add-ins
I followed the instructions to upgrade the ROM
I got O2 to unlock my SIM
All was good when I rebooted. The screen looked good, I had all 4 bars of GSM connectivity showing, and I had a G next to it. I ran the O2 software to configure the device and rebooted.
It all went tits up when I tried to make a call. Nothing, no error or anything, just wouldn't ring.
Then I tried to connect to internet and got error message;
"Answering modem disconnected" then notification;
"Problem connecting to GPRS network"
1. Is this me putting in the wrong settings?
2. Is the AMEO just incompatible with anything other than T-Mobile?
3. Is my O2 SIM not behaving?
4. Am I obsessed with numbered lists?
Hope someone can help! Any advice would be much appreciated
Not sure what you mean...
1. I had the IMEI unlocked -IMEIs are not locked - they can be blocked if the device has been stolen but then they can't be unblocked - what do you mean? How did you do this?
5. I got O2 to unlock my SIM - as per 1 above, a SIM can't be locked - what do you mean?
Did you try the SIM bedor upgrading the ROM? It should have worked as T-Mobile don't lock their phones.
Does the SI< work in any other phone?
Thanks for the reply. Sorry if I don't know the correct terminology. I've got to admit I know next to nothing about phones!
1. I got the SIM and the phone at the same time. When I put the SIM in the phone it said SimLock and had a code window to enter a code. I thought this was the SIM code, so entered this, but it kept saying 'wrong code'. I then searched the internet and found www.deblocage-htc.com. I gave them my IMEI number, they sent me the code that opened the phone up.
5. O2 sent me the SIM as a replacement for my lost SIM. They put a lock on the SIM when I reported it lost.
I wasn't aware that T-Mobile didn't lock the phone! I wouldn't have bothered to change the ROM. The ROM does look good though, so I'd be happy to keep it, if I could get it to work.
I didn't try it before I installed the AP DUAL 3.0 ROM. Wish I had now. Do you think the ROM is to blame? I've search the web for a couple of days now and not found a similar case.
I'm gonna get my wifes old orange phone unlocked to try the SIM in that.
If it said SimLock then it was locked - you didn't pay to unlock it though, did you? It sounds like a problem with the unlocker.
download the unlocker from http://forum.xda-developers.com/showthread.php?t=315831 and run all three steps and let us know if it works.
Then demand your money back from the idiots you paid...
So are you saying that i've probably bought a stolen phone? I haven't bought a stolen phone, I've got evidence to support this. I know the email address of the guy on ebay. he's had the account for a few years, paypal account etc. Although it was simlocked I could still see the files on the phone. The guy had left his CV on there with his email address etc. So it was his phone.
Anyway, yes I did pay to unlock it. Was that stupid? I used the unlocking software after I unsimlocked it!
I've got it working now anyway, it was O2 that hadn't lifted the bar on the sim.
thewoodman said:
So are you saying that i've probably bought a stolen phone? I haven't bought a stolen phone, I've got evidence to support this. I know the email address of the guy on ebay. he's had the account for a few years, paypal account etc. Although it was simlocked I could still see the files on the phone. The guy had left his CV on there with his email address etc. So it was his phone.
Anyway, yes I did pay to unlock it. Was that stupid? I used the unlocking software after I unsimlocked it!
I've got it working now anyway, it was O2 that hadn't lifted the bar on the sim.
Click to expand...
Click to collapse
shame, you couldve unlocked it on here for free. i hope you didnt pay someone on Ebay for the software!
so i leave on a trip in about 2 days. and i just got a hd2 from t mobile us. its locked as in carrier locked. i have att. i searched round and came across hspl 2 thing that said it would unlock the sim. but it did not. i did get the we hacked it screen but the phone says it is still network locked. can anybody help me get it unlocked before i go crazy. thanks guys
sal2708 said:
so i leave on a trip in about 2 days. and i just got a hd2 from t mobile us. its locked as in carrier locked. i have att. i searched round and came across hspl 2 thing that said it would unlock the sim. but it did not. i did get the we hacked it screen but the phone says it is still network locked. can anybody help me get it unlocked before i go crazy. thanks guys
Click to expand...
Click to collapse
sorry, hspl has nothing to do with sim unlocking. it allows you to install custom roms, which are independent of sim lock. sorry if you were misled.
the only options really are - 1- call tmo and see what they can do or 2- google around and pay for service; i remember some threads about the latter option here.
I think T-Mobile's general policy is that they will give you the unlock code if they have record of you having the phone with their service for more than 90 days. But if I was you, I'd try calling them before paying for an unlock code. It won't cost you anything to call, even if they say no they can't help you. And I have heard of people buying unlock codes and then they don't work. So if you do end up having to buy a code, I would say be pretty careful who you are buying it from, read reviews, try and find out their reputation, etc.
Personally I called T-Mobile and they sent me the code in a text about an hour after speaking to a CSR on the phone, and they didn't even ask why I needed it. But I had the phone for more than 90 days too.
i did call tmobile. only problem j have never had an account with them. they asked if i knew anybody who had a tmobile account where they could link the phone too and there for give me the unlock code. only problem to that method is that i live in a AT&T dominated area (we have 3G LOL) and i dont know anybody who could have tmobile. only sprint and att /:
Hey I'm looking to buy an Atrix in the coming days and just doing some research for now.
I saw in a post that it is possible to SIM Unlock the Atrix without actually purchasing a code off the internet. I'm gonna call at&t anyways to see if they can do it, but just incase they don't, I wanna be prepaired.
I read this post:
http://forum.xda-developers.com/showpost.php?p=14967210&postcount=583
The person claims that buy doing the following procedure it will SIM Unlock the phone
1. Flash to 1.5.7
2. GladRoot
3. OTA to 1.8.3
4. Gingerbreak
5. Phone is unlocked!
Click to expand...
Click to collapse
There was another person that was saying that this will only root the phone and not SIM Unlock it, but I belive by his post that he did not actually try it.
I was wondering if there was anyone else who has tried this procedure and has failed/succeded to SIM Unlock the phone?
gingerbreak and gladroot are both rooting methods. Not unlock.
I did try calling AT&T. I bought the phone paying full price and I have a corporate connection with AT&T. Even then, they refused to give me the code saying its a brand new device and unlock code cannot be given for next 2 years!
Cellunlock did it for me in 4 days . LOL.
Like I said in that thread, sim lock is baked into hardware (or real rom/firmware) so android cannot remove it. There's a code you type in based off your imei that is passed to the hardware. After a few attempts it locks you out permanently from unsimlocking. I had a previously unlocked phone and that's how it works. (Nice chat with at&t)
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.
i called att about last month and they said moto will give them the codes around august. i just used cellunlock, took 3 days.
Hi there! I know I'm about to ask something stupid.
I've owned and modded a Defy for almost 2 years, and today I got a second hand MB860 (I found that you call it Atrix 4G; here we've got no 4G for the time being, so it is just an "Atrix"). The fact is that it's still simlocked, and in a few months I might need to ask the guy who buyed it a the phone company to ask there for the subsidy code, or pay someone to give it to me.
One of the guys who unlocks cell phones over here, in a forum, has said that it is necessary for the phone to have the Stock ROM at the moment of entering the subsidy code. Honestly I didn't believe him, I've always been convinced that there is no way for the ROM to interfere at the moment of simunlocking a cell phone. Am I wrong? At the moment of introducing the subsidy code, does it need something special? I've been searching here, but found nothing yet.
The problem about this is that that guy says "Ok, if you don't want to believe me, don't do it. Try it on another ROM, but I won't give your money back if my subsidy code just doesn't work". I wouldn't like to lose 25 USD without the possibility of complaining to the guy, and I'm a bit curious about what he says.
Thanks in advance!
Hey i recently unlocked my atrix on a rom that isnt stock. It shouldn't matter which rom you use. What i did was call AT&Ts wireless department. I didnt know which specific department i needed so i waited until i was transferred to a real person and told them I needed to unlock my phone which had been under contract with them a long time ago. I was actually never in a contract with them as the phone was a gift but they didnt ask any firther questions. So they transferred me. Told me to give them the IMEI number and told me to wait while they look it up. They then instructed me to put a sim card from another company to get the sim unlock prompt to popup. I put in the code they gave me and i succesfully unlocked my atrix. I did this on monday and used a tmobile sim i had lying around. I was given the code within 10 mins. Best of luck
John` said:
Hey i recently unlocked my atrix on a rom that isnt stock. It shouldn't matter which rom you use. What i did was call AT&Ts wireless department. I didnt know which specific department i needed so i waited until i was transferred to a real person and told them I needed to unlock my phone which had been under contract with them a long time ago. I was actually never in a contract with them as the phone was a gift but they didnt ask any firther questions. So they transferred me. Told me to give them the IMEI number and told me to wait while they look it up. They then instructed me to put a sim card from another company to get the sim unlock prompt to popup. I put in the code they gave me and i succesfully unlocked my atrix. I did this on monday and used a tmobile sim i had lying around. I was given the code within 10 mins. Best of luck
Click to expand...
Click to collapse
Thanks! I think I will keep reading a little so as to mod it (I found the Atrix a little bit riskier than the Defy) and then unlock it.
There is always the option of flashing stock again, but I'd like to avoid it .