Hi!
I received my HTC Hero on thursday. I have some trouble getting a stable 3G / HSPA connection with my local providers over here in Germany (tested with E-Plus and O2). It falls back to EDGE or even GPRS quite often although my old Nokia E51 has a strong stable signal (all 6 of 6 bars for signal quality).
I also had trouble connecting to an open unsecured WLAN.
Is anyone else experiencing such problems (hopefully not)? If so, I just got a defective unit...
Any hints appreciated. Did find anything via Google yet. Probably because it has just been released.
Best regards, cos
Yes I've been having problems too. I have noticed a weaker reception I most areas - signal strength drops from 3 out of 4 to 1 out of 4 for no apparent reason - in weak signal areas I lose signal completely - wifi cuts in and out at home.
I'd also appreciate hints - HTC asked me to do a system reset which I'm reluctant to do becuase I don't believe it will solve anything.
Using SimFree HTC Hero on the Orange Network(UK). (I've tried 2 & 3G - I've tried O2 simcard)
**UPDATE**
Did a system reset - no difference
Sent phone to seller who compared it with other units- same signal strength
Took it to an Orange Shop where they had a signal booster which should have given me full signal - I got 3 bars.
Hopeful for a software update
Hey Guys
I was wondering. Is the bad wifi signal strength on the HTC legend unfixable ?
I am currently standing 5 meters away from my Wireless router and only getting "good" sometimes "fair" reception when i got 2 meters to the left and into my kitchen whereas with my laptop I can go out into the yard of my appartment complex and still get "good" reception - out there the legend can't even pick op the signal.
I'm running CM 7.0.3.
(And also has problems with getting a gps fix even when lots of satellites. And overly exposed flash photos - but that's another story - maybe these will be fixed in the next CM)
Have you tried different radios?
As far as I have been told the radio firmware is for the GPS since the WIFI is on a separate chip ?
But have tried several deffirent radios to try to fix the GPS issue I also have without any luck.
Hello All,
My friend recently bought an HTC sensation and he says that his phone has a function which would automatically seek internet connection to assist with its reception when the phone detects a poor reception signal.
I was just wondering if there are any ways the xperia x10 could also achieve this capability as my phone has been dropping calls in my apartment. ( it would have full bar then suddenly turn to no bar before reappearing of having full bars) Thanks for the help!
** I posted a similar post but now I cannot find it, I figure that I might have accidentally posted it in the wrong forum, so I'm just re-posting it here.
Have you noticed your G6SE is dropping calls and has overall poor reception?
I've had mine for four days now and have dropped many calls and lost signal where my previous phone managed to easily retain the network and never dropped calls.
Also I noticed when connected to my car's bluetooth, the signal display never shows full strength where again my previous phone always did. The GS6E only ever shows 80%
20150424_222933-1 by markcaigerwatson, on Flickr
when looking at my signal history in gsam, it also never goes above 80% which ties up with what my car's display.
Screenshot_2015-04-24-22-15-33.png by markcaigerwatson, on Flickr
Now i've made a comparison between my M8 and the GS6E and this clearly shows the GS6E is less sensitive to cell reception and this equates to the dropped calls.
The M8 can achieve -69 dBm at one one one point
Screenshot_2015-04-24-22-52-42 by markcaigerwatson, on Flickr
and the GS6E a lower -81dBm
Screenshot_2015-04-24-22-56-54 by markcaigerwatson, on Flickr
Ok, so the GS6E is not as good as others at cell reception. Is this a hardware limitation? or could new radios help this?
What is your experience of this?
There are various reports cropping up now about this
http://www.theregister.co.uk/2015/04/08/samsung_galaxy_s6/
https://community.sprint.com/baw/thread/204525
http://forums.androidcentral.com/samsung-galaxy-s6/516324-poor-sprint-lte-reception.html
mwatson said:
Have you noticed your G6SE is dropping calls and has overall poor reception?
I've had mine for four days now and have dropped many calls and lost signal where my previous phone managed to easily retain the network and never dropped calls.
Also I noticed when connected to my car's bluetooth, the signal display never shows full strength where again my previous phone always did. The GS6E only ever shows 80%
20150424_222933-1 by markcaigerwatson, on Flickr
when looking at my signal history in gsam, it also never goes above 80% which ties up with what my car's display.
Screenshot_2015-04-24-22-15-33.png by markcaigerwatson, on Flickr
Now i've made a comparison between my M8 and the GS6E and this clearly shows the GS6E is less sensitive to cell reception and this equates to the dropped calls.
The M8 can achieve -69 dBm at one one one point
Screenshot_2015-04-24-22-52-42 by markcaigerwatson, on Flickr
and the GS6E a lower -81dBm
Screenshot_2015-04-24-22-56-54 by markcaigerwatson, on Flickr
Ok, so the GS6E is not as good as others at cell reception. Is this a hardware limitation? or could new radios help this?
What is your experience of this?
There are various reports cropping up now about this
http://www.theregister.co.uk/2015/04/08/samsung_galaxy_s6/
https://community.sprint.com/baw/thread/204525
http://forums.androidcentral.com/samsung-galaxy-s6/516324-poor-sprint-lte-reception.html
Click to expand...
Click to collapse
Veedubs unite!
What country and carrier are you on?
I'm in the US and on sprint and drop calls like crazy with my gs6e. Never had this issue with 10 years on sprint. I've noticed that I seem to drop calls more frequently while travelling on 9 at high rates of speed. It seems to be a tower handoff issue. I don't have the issue whilenjoying stationary.
I'm on tmo (US) and no issues. Honestly I've not read a lot of complaints about cell reception or at least no more than usual on any device. Regardless of that why I chimed in was really to say that my first phone was defective. The issues I had (horrid batt despite trying every fix mentioned here and all across the internet, fingerprint scanner was about 50%, again tried every possible fix I was able to scour up. New device and the fingerprint scanner immedietly worked perfectly and my battery life was fixed without me doing a thing. Keep in mind that by fixed battery I mean I get about 4 hours screen up time which isn't good but about what I would expect for a small battery in a bloated device.
Long story short, consider exchanging it. The lack of reports that speak of bad cell reception imply you may have a lemon to me.
Did you click on any of the links I posted in my original post? There are more too, but i thought that was enough.
5harkology said:
Veedubs unite!
What country and carrier are you on?
I'm in the US and on sprint and drop calls like crazy with my gs6e. Never had this issue with 10 years on sprint. I've noticed that I seem to drop calls more frequently while travelling on 9 at high rates of speed. It seems to be a tower handoff issue. I don't have the issue whilenjoying stationary.
Click to expand...
Click to collapse
Yeah love the VeeDub!
I'm in the Uk on the 3 network...
Here is my wife's 2013 Moto G next to my 2015 GS6E. She is also on 3. As you can see the Moto G performs much better than the GS6E. Moto G on the right obvs. It was also £500 cheaper!
DSC_0647 by markcaigerwatson, on Flickr
Definitely some poor signal reception on Galaxy S6 Edge. Mine has poor signal reception as well. Bought mine unlocked in Hong Kong model 9250.
If I tell one of the people in HK about this they will give me the same old lame answer that no one has complained about thus issue yet.:silly:
Poor reception on China Unicom in China, poor reception on CHT in Taiwan and poor reception on CSL in Hong Kong. Last but not least is Wifi reception is literally horrible unless you sit or stand right next to Wifi router!
Yep I'm having the same issue with my S6 Edge to. At first I thought it was my network (Three UK) but after doing some research, I'm reading the issue is more widespread, internationally 2. Calls keep dropping when I'm on a call and I'm getting a bad reception in places where my S5 didn't. Really not happy about this. I hope this issue can be fixed with an update.
Experiencing the same issue. I put my S6 edge, old S4 and iPhone 4 + 5s side by side and they all have max signal while my Edge had just 1 bar.
I've been researching and somehow got to the Sprint forums where they were also reporting the same problems. I saw there that you could try switching to CDMA only. Tried it and while it did improve the signal, it prevented me from using LTE which I'm not really willing to compromise.
mwatson said:
Yeah love the VeeDub!
Here is my wife's 2013 Moto G next to my 2015 GS6E. She is also on 3. As you can see the Moto G performs much better than the GS6E. Moto G on the right obvs. It was also £500 cheaper!
Click to expand...
Click to collapse
Got the same problem here in Oz. btw what app is that showing the signal strength?
-ivar
Samsung really needs to get this fixed ASAP as this could ruin the Samsung Galaxy Brand.
ivaho said:
Got the same problem here in Oz. btw what app is that showing the signal strength?
-ivar
Click to expand...
Click to collapse
it is called Network Signal Info.. Free from Google Play.
This is in México City full LTE with my Note 4 , but the EDGE has This really poor reception.
The Phone is faulty or is the same case as others report on signal issues?
Same here for me on EE in the UK, switch to 2g/3g and signal is fine, set it back to 2g/3g/4g and 1 bar
Not sure what the problem is with this Galaxy S6 Edge but the 4G LTE reception is poor and download speeds are slow.
Same for me. I m in France near strasbourg with operator orange. It works fine with iphone but not with my galaxy s6 edge! !! With the same sim card of course!
Sent from my SM-G925F using XDA Free mobile app
I have not been able to connect to LTE since I got the edge a month ago. I'm currently on OE3 if this helps. Could this be a hardware issue?
I have received a few updates on my Galaxy S6 Edge but until now the wifi reception along with 3G and 4G reception suck. Even when reception is great or average the download speeds suck and are about half of what they are on my iPhone 6. Was expecting better results out of this phone but I guess not. My guess is that they either intentionally turned down the power provided for cell reception and wifi reception for longer battery life or their antennas on this smartphone really suck. Definitely a problem that Samsung needs to look into.
Mine is also struggling with connecting to stuff. 4g is spotty, calls drop and break up, wifi is shockingly bad, even in the next room to the router. 1 bar or no service on EE UK in a good signal area.
Going to call Samsung tomorrow and if they have no solution, it is definitely going back.
I am going to get rid of this Galaxy S6 Edge when the new Motorola comes out. The reception for both wifi and cell signal are beyond horrible on this phone. Battery life is quite poor as well. Try making a call using speakerphone if you have to talk while driving and see how many people tell you that you sound horrible. Samsung should learn a thing or two from Motorola,Apple and Blackberry when making phones for phone calls.
Samsung dropped the ball with this phone in two areas: Battery and Reception.
I am moving to a new phone as soon as I can sell this.
Hello all,
I started to have some problems with signal strength.
It's not ROM-related (currently the newest CrDroid).
If I cut my WiFi and set the phone to prefer LTE signal sometimes I'm not able to use data. It's constantly switching between LTE / LTE+.
Sometimes it will connect and it's fine but most of the time it isn't.
It only happens in places when the signal is poor.
If I set the phone to prefer 3G it works perfectly normal.
My gf got the same phone and didn't experience that issue.
I believe that for some time after I received this phone it worked normally.
Maybe it's firmware related issue?
I heard about an issue with the poor signal on this phone...
Thank You in the advance for your answers.