Trouble updating htc software - HTC EVO 3D

So just got back from the sprint store and they did the OTA update for me >_> without asking... Oh well, no biggie... I hope.
But when I try and watch The Green Hornet 3D it asks me to update some HTC apps like watch, but it never gets past 0%... I'm connected to wifi and speedtested at 15 mb/s... Downloading apps and the spiderman game just fine...

It took mine forever.

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[Q] Can anyone update HTC apps?

Trying to watch Green Hornet but the HTC software update wont start so I can watch it. Anyone else dealin with this?
Me. I did a few OTA updates soon as I got the phone and then when I tried to watch the Green Hornet it prompted 3 more updates and have been at 0% for over an hour now, and I've tried Wifi, 3g, and 4g smh......
Same here...servers must be slammed with everyone trying to do the same thing.
edit...working now.
Now mines says "Application updates (2/3) (paused)
yeah looks like its working now
got mine at 8am and its still hasnt downloaded the update, these servers need to get it together
I had to retry about four times before mine updated.
Sent from my PG86100 using XDA Premium App
I've restarted and shut my phone on and off over 5 times and still not much luck....i'll just wait patiently

3vo not sleeping

I got my phone did the otas then played on it for a bit, after having it for like 4 hours i had to hard reset due to it not going past boot screen, after i restored it i tried updating it, it only updated the watch app thats it, now my phone wont sleep, wether its on the charger or not, the awake tine and total time on are the same, ive tried killing apps, restarting the phone multiple times, i havent tried pulling the battery yet, what do u all think i should do another hard reset or what?
Sent from my BIG DOG HTC Evo 3D
No there is no need to do a hard reset. Follow the instructions in the battery link in my sig?
I had the same problem. Mine was the music player it was constantly searching my sd card See if that is what yours is doing. I had to delete all of my music and re sync it and then it finally found all my music and stopped searching.
Where is system panel? I tried reboot and task killing with no sucess
Sent from my BIG DOG HTC Evo 3D
Anyone? Followed steps with no success
Sent from my BIG DOG HTC Evo 3D

POLL: Evo 3d with freezing or random reboot

I'd like to get an idea of how many Evo 3d users have experienced freezing or random rebooting issues with their phones. I'm not talking about reboots caused by shady apps but random ones.
I want to see how widespread the issue is.
Not once here.
I have had one reboot, and a couple freezes. The reboot was while playing Gun Bros, the freeze was trying to get into the camera from the lockscreen. It went into camera app fine but I switched to 3D to fast. I find that letting the camera load then switching to 3D I have no issues.
Mine has frozen 3 times not a big deal really.
don't forget to bring a towel!
Mine froze or just went to black screen and became unresponsive 3 times a day.. just exchanged for a new one yesterday.... The store manager said his cousins does the same thing ...
He then called the rancho Santa margarita store that is a high traffic store/other service and repair and that manager said they saw and exchanged 8 phones yesterday by 3pm for freezing and rebooting issue
Sent from my PG86100 using XDA Premium App
Mine started the second day I had it. Would reboot probably 5-10 times per day, but it seemed more prone to doing it when the battery was less than 50% full. Maybe the current draw exceeds the supply for whatever reason.
Anyway I got mine through the Sprint website, so I had to deal with telesales to get a new phone sent. Just had to do some troubleshooting on the phone with them. When they were convinced it was a hardware problem, they overnighted me a new phone. I've only had it a day so far, but no reboots yet (knock on wood).
Like the 4th day I had mine, I started getting freezing and random reboots, there was a period of about 24 hours where I was unable to use the phone because everything I did made it reboot instantly. I made an appointment and was going to go the the sprint store to have it replaced, but then it stopped with the random reboots. I haven't had a random reboot in over a month now. For what its worth it seemed like my hotmail account wasn't syncing properly and I think it had something to do with the random reboots, I deleted the account and added it again and everything is fine now
Had mine for about a week now with no reboots...Iv gotten the black screen a couple times but just pressed the home button and was fine....
Sent from my PG86100 using XDA Premium App
I've had mine for three weeks now and had one reboot the first week. It does sometimes become unresponsive for a few seconds. Doesn't do it often, but I was thinking about switching it.
The results would seem to suggest that at least a decent number of these rebooting phones are only doing it from some buggy software. I don't believe so many phones could have faulty hardware.
Today mine rebooted when I was setting up a new wallpaper, right when I selected how I wanted it cropped it rebooted. Now its completely unresponsive. It boots up to the lock screen but doesn't respond to any touches what so ever. It's not frozen, I have the weather lockscreen and the animation is moving just fine, but I am unable to unlock it. I'm thinking I'm gonna have to factory reset...doh!!
UPDATE!!
I ended up taking it to the Sprint store to see what they could do. I was hoping they wouldn't have to factory reset. Well they did it anyways, but they also said the touchscreen needed to be replaced, so they did. I'm strongly thinking about swapping for a new one, instead of keeping this "repaired" one, I only have 2 more days left until 30 days are up though.
Unfortunately I don't know how accurate your poll will be on this site, the fanboys from other manufacturers are likely to throw off your results. LOL.
Hello,
I had 2 random Reboots. Once when I was in the middle of a Stock Trade. Unfortunately, when I tried to purchase the Stock, it had actually already risen.
I ended up Exchanging mine for another 3D yesterday. I wanted to do it Friday, but my local Store had a 2.5 Hour Wait and also said they needed to Test it to see if there was an issue.
That did not sit well with me so one quick Call to Sprint and they made a Note on my Account to allow an Exchange with no questions. As it was under 30 Days, I do not understand why it would be an issue in the first place. The CSR felt the same way. Especially since I have been with Sprint since 1999 with a perfect Payment History.
Cheers,
JJ
I've had mine since the premier ordering which was June 22nd I believe and mine just started rebooting this week! And it's doing it out of nowhere! Wondering if I have to do a hard reset??
One of mine rebooted itself about 5 times in the first week. Also I would get a network error when opening the browser, market, and online apps about 50% of the time. I took it back and the new one has not had any problems.
Sent from my 3VO using XDA Premium App
The majority of the in-store reps are clueless. There is only one person at my store I will even talk to anymore and she is great. Seek out the smart one and only deal with them.
Sent from my 3VO using XDA Premium App
Htc evo 3d
My 3D restarts atleast 2 times a day, don't have anything running but sometimes the default music player.
Had first random reboot this morning...out of 30 day period too...hopefully that was a one-time incident
Sent from my PG86100 using XDA App
My phones froze about 4-5 times and rebooted about 5 time within the last two days. Must be an app I downloaded though, cause it didn't start till last night. I'm just not sure which one, seeing as I downloaded a bunch last night lol.
Quick question folks: Is it considered a restart when I exit my web-browser and it sometimes goes to the white HTC screen, then reloads the home screen?

Glowball - NVIDIA logo loop

i started glowball for the first time last night, and noticed it gets stuck at the nvidia logo and does not load. anyone have a solution?
I got mine to work by uninstalling ... installing from market... then rebooting my Prime (before reboot was still messing up).
Anyone know how to get to the underwater levels? I beat the first part and it just starts over.
Yatyas said:
I got mine to work by uninstalling ... installing from market... then rebooting my Prime (before reboot was still messing up).
Anyone know how to get to the underwater levels? I beat the first part and it just starts over.
Click to expand...
Click to collapse
just noticed glowball is free, i will try this and get back here
Yatyas said:
Anyone know how to get to the underwater levels? I beat the first part and it just starts over.
Click to expand...
Click to collapse
the second level will be available in an update. the preinstalled version only includes the first one.
I tried it 1 time to see the ball.. and deleted it
Mine stipped working too. Downloaded newer version from the Marketplace and it works.
I didn't even realize this was a game! How the hell do you play it?!? Not even kidding, loaded it once to see the pretty, glowy ball roll around. Got my a$$ clown slapped outta the ring and turned it off.

Angry Birds locks up after OTA update

Looks like I'm not alone either. Well, the only other person I know with an Evo 4G LTE experiences the exact same thing, at least.
You can play for about 10-15 seconds before the screen freezes. The background audio that plays during gameplay still can be heard, but the game is locked up.
It happens on all versions of the game even after uninstalling, restarting, and reinstalling.
Anyone else?
Quite curious.
Thanks
Works fine for me
Sent from my EVO using xda app-developers app
there all working fine for me. played it for about 20 minutes this morning with no issues other than the wife nagging me to mow the lawn lol.
2k4mach said:
there all working fine for me. played it for about 20 minutes this morning with no issues other than the wife nagging me to mow the lawn lol.
Click to expand...
Click to collapse
Strange... It doesn't work for us at all.
I don't have the wife app so I can't relate to the second part.
have you tryed rebooting the phone. my tablet has had this happen before with netflix and a reboot fixed it.
I just tried mine, and it seems to work OK. I just updated yesterday. I rebooted after the update so maybe that's why?!? Not sure. I believe there was an Angry birds app update that came through after the OTA update, but I could be speaking out my hind end.
I have the wife app, and she seems to be running stable so far today. This is always subject to change though
This is annoying enough that it moved me to backup my shizzle and completely wipe my device.
I did a factory reset and had it wipe out my SD card and phone storage both.
I got the phone back up and running, installed Angry Birds again.
Locked up 10 seconds into playing.
My friend and I continue to have the same issue.
Any ideas?
The stock browser keeps crashing on me too. The screen just goes white and nothing loads. This never happened before the OTA update. Also the youtube app gets stuck on a black screen. It's happened twice and I've had to reset my phone to fix it. It hasn't done it in awhile but it just sucks because it never did it before the update.
jimmyg41 said:
The stock browser keeps crashing on me too. The screen just goes white and nothing loads. This never happened before the OTA update. Also the youtube app gets stuck on a black screen. It's happened twice and I've had to reset my phone to fix it. It hasn't done it in awhile but it just sucks because it never did it before the update.
Click to expand...
Click to collapse
Same with me and stock browser
Not only am I having the browser issue I'm also getting a white screen for Gmail and Google maps and also have Google wallet not want to open. I've been having to reset my phone almost 2 times a day from these issues. Never happened at all before the ota update.
Sent from my EVO using Tapatalk 2
Juan...I forgot to mention Gmail in my post but I'm also getting a white screen upon opening gmail. A reset always fixes that but it's super annoying.
I have narrowed it down to only Google apps and the stock browser I can access all apps when it acts up with the white screens but it's weird that it started doing this after the ota update.
Sent from my EVO using Tapatalk 2
Have you guys try to do factory rest after OTA? I havent met this issue at all.

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