[Q]Dust under front camera glass - Atrix 4G Q&A, Help & Troubleshooting

My front camera has dust under the glass and it is very visible when trying to use the camera. Would it be possible for me to take the phone apart to get to it or should I try bringing my phone in?

d3athsd00r said:
My front camera has dust under the glass and it is very visible when trying to use the camera. Would it be possible for me to take the phone apart to get to it or should I try bringing my phone in?
Click to expand...
Click to collapse
Dust under lens...................warranty, cos' dust should not get in there. Dust under glass lens cover, should be easily cleaned, but I would go to the AT&T store with it and ***** at them.
Sure it's not external?

d3athsd00r said:
My front camera has dust under the glass and it is very visible when trying to use the camera. Would it be possible for me to take the phone apart to get to it or should I try bringing my phone in?
Click to expand...
Click to collapse
I have the same problem on my front cam.. i might bring it back to bell
Sent from my MB860 using Tapatalk

One question, is the bootloader unlock reversible?
Sent from my Gingerbreaded Atrix

d3athsd00r said:
One question, is the bootloader unlock reversible?
Sent from my Gingerbreaded Atrix
Click to expand...
Click to collapse
Wrong thread, and NO!

CaelanT said:
Wrong thread, and NO!
Click to expand...
Click to collapse
How is it the wrong thread? Its my thread and relevant since my bootloader is unlocked.
Sent from my Gingerbreaded Atrix

d3athsd00r said:
How is it the wrong thread? Its my thread and relevant since my bootloader is unlocked.
Sent from my Gingerbreaded Atrix
Click to expand...
Click to collapse
Thread title "dust under front camera glass", not "is bootloader unlock reversible". Oh, and I don't look at every post to see if they were by the OP. Nuff said. /ignore for future!
Sent from my MB860 using XDA Premium App

Sent in my phone today. Quoted turn around time is 2 weeks! yikes

bimmerboii said:
Sent in my phone today. Quoted turn around time is 2 weeks! yikes
Click to expand...
Click to collapse
One if the few good things about apple, turnaround time of about 3 days or so.

Ok so i got my Atrix back yesterday. All good.. its been around 30+ hours since i had it and there seems to be dust again accumulating under the front cam lense. This is really frustrating. Anyone with the same experience? Also upon close inspection, there seem to be space from the side of the touchscreen glass to the frame. If i press on the corners of the touchscreen glass you can feel it "sink" a bit to the frame.
Sent from my MB860 using Tapatalk

i just have got the same problem with my galaxy S.
I've Brought it back my Gs to the samsung assistance in my country, yesterday morning. Today afternoon i've brought it back from the assistance and the Gs was clean from the dust that was in the part of the glass in front of the "front vga camera".
Now my question is... how does the dust finished in there? there was dust since i buyed it?... in these day i'll see if there will be again dust...
Till my phone have warranty avaible, i'll bring it back to the samsung assistance in my country.
Meanwhile ... i'm thinking how i could keep away the dust with cover or with some can of spray air.

me too!
This happened to me too after using the Otterbox Defender! horrible case...

I have dust under front lens glass area also..
Think its getting under there from the ear piece speaker area.. very annoying.

Related

Broken Gorilla Glass Screen

Hey guys, I accidentally dropped my SGA and the screen cracked. It's not THAT bad, but since it has Gorilla Glass I want to know if it's repairable or what. Tomorrow, I'm going over my carrier's attention center to see if there's anything they can do about it. Any thoughts?
They can replace it. Oddly gorilla glass is really scratch resistant but super brittle.
Sent from my MB855 using xda premium
Aw man, are you serious? I thought it was unbreakable or something. And here I was going to make some tests on mine. Lmao thanks for the heads up xD
Ha ha. I hope they do fix it. 'Cause if not, I'm gonna buy a new smartphone. It wouldn't be the SGA, it had to be better. Anyway, back to topic, it seems like Gorilla Glass is TEH BRITTLE when it comes to falls. Just visit the Dell Streak forums, lol.
AlterJack said:
Ha ha. I hope they do fix it. 'Cause if not, I'm gonna buy a new smartphone. It wouldn't be the SGA, it had to be better. Anyway, back to topic, it seems like Gorilla Glass is TEH BRITTLE when it comes to falls. Just visit the Dell Streak forums, lol.
Click to expand...
Click to collapse
My friend has a dell streak and it damages the lcd every time it drops. The battery falls of easily too xD
consegregate said:
My friend has a dell streak and it damages the lcd every time it drops. The battery falls of easily too xD
Click to expand...
Click to collapse
My cover breaks my phone's fall 100% of the time XD
Sent from my GT-S5830 using XDA App
You sure its gorilla glass? On the box it says hvga tft lcd which I'm pretty sure isnt gorilla glass
Sent from my GT-S5830 using XDA App
Yup, the Corning site confirms it.
scoffyburito said:
You sure its gorilla glass? On the box it says hvga tft lcd which I'm pretty sure isnt gorilla glass
Sent from my GT-S5830 using XDA App
Click to expand...
Click to collapse
according to corning, its is
http://www.corninggorillaglass.com/products-with-gorilla/full-products-list
an0nym0us_ said:
according to corning, its is
http://www.corninggorillaglass.com/products-with-gorilla/full-products-list
Click to expand...
Click to collapse
Told ya! Anyway, I really want to repair my phone or I'll get another one :/
http://www.ebay.com/itm/TOUCH-SCREE...ltDomain_0&hash=item25688dbcbd#ht_1864wt_1045
I've just replaced that on mine, took about 30 mins and cost me £11
I also found this place:
http://www.tvc-mall.com/user/product.asp?skey=samsung+galaxy+ace&type=all&btn_search=
With a lot of items for the SGA, included the digitizer. So it's only the digitizer I will need?
I ordered digitiser, housing and screen (as mine had been run over by a car!!!) only the digitiser and housing needed replacing (only cos the camera lens had been scratched) screen was 100% perfect once I took the digitiser off. Have replied to your message, good luck
shanf said:
I ordered digitiser, housing and screen (as mine had been run over by a car!!!) only the digitiser and housing needed replacing (only cos the camera lens had been scratched) screen was 100% perfect once I took the digitiser off. Have replied to your message, good luck
Click to expand...
Click to collapse
now that's just crazy! how did it get run over in the first place?
Kcarpenter said:
They can replace it. Oddly gorilla glass is really scratch resistant but super brittle.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
My girlfriend scratched hers EASILY! She put it in her pocket and took her ring off and put it in the smae and got a scratch down the screen
Supposedly, he used this guide:
http://erkinson.altervista.org/en/samsung-galaxy-ace-smontaggio-sostituzione-display-e-touchscreen/
Anyone can confirm that is safe before I even try to do it?
shanf said:
I've just replaced that on mine, took about 30 mins and cost me £11
Click to expand...
Click to collapse
where you bought? link ?
ilarrain said:
http://www.ebay.com/itm/TOUCH-SCREE...ltDomain_0&hash=item25688dbcbd#ht_1864wt_1045
Click to expand...
Click to collapse
its original gorilla glass or chinese cheap s...? it will scratches or it have same power as original?
http://www.ebay.com/itm/Touch-scree...087?pt=LH_DefaultDomain_0&hash=item2a1006369f
This has been bought up before. Its not gorrila glass. Its a miss print on the site. They said they would change it but plainly they haven't.
Sent from my GT-S5830 using xda premium

Dust Under the Screen

Has anyone got dust under their Amaze yet?
I have dust under mine and I'm wondering if there was any way (easy or not) to get it out. I emailed Wind and checked if maybe they could do something about it since I'm still under warranty, but if my warranty is one use only then I'll save it for when it's actually something more important.
n0oblettz said:
Has anyone got dust under their Amaze yet?
I have dust under mine and I'm wondering if there was any way (easy or not) to get it out. I emailed Wind and checked if maybe they could do something about it since I'm still under warranty, but if my warranty is one use only then I'll save it for when it's actually something more important.
Click to expand...
Click to collapse
Yeah, I had it on the first one I had, couple days ago. I got mine exchanged for other reasons but this one did not come with dusts under the screen new. But it did come with this strong women perfume scent, because they replaced mine with open boxed one. I hope this goes away soon, because.my palms always smells like a girl now...
morrislee said:
Yeah, I had it on the first one I had, couple days ago. I got mine exchanged for other reasons but this one did not come with dusts under the screen new. But it did come with this strong women perfume scent, because they replaced mine with open boxed one. I hope this goes away soon, because.my palms always smells like a girl now...
Click to expand...
Click to collapse
I'm sure your gal loves that
"no, hunny, I swear, it was my phone I was playing with..."
Sent from my HTC_Amaze_4G using Tapatalk 2 Beta-4
glacierguy said:
I'm sure your gal loves that
"no, hunny, I swear, it was my phone I was playing with..."
Sent from my HTC_Amaze_4G using Tapatalk 2 Beta-4
Click to expand...
Click to collapse
lol haahaha....good 1
Fortunately I don't have a girl friend? Or unfortunate? Lol
morrislee said:
Fortunately I don't have a girl friend? Or unfortunate? Lol
Click to expand...
Click to collapse
But I thought your hands WERE the girlfriend?
I just picked up 2 amaze two days ago, so far it's good. When did you guys buy your amaze? and maybe it's with a specific bunch of phones
Keylogger_0 said:
But I thought your hands WERE the girlfriend?
Click to expand...
Click to collapse
Jill you mean?
Just went off the phone from a 10 min talk, man, my phone smells good, makes the person on other side more appreciative to talk to HAHAHAH
morrislee said:
Jill you mean?
Just went off the phone from a 10 min talk, man, my phone smells good, makes the person on other side more appreciative to talk to HAHAHAH
Click to expand...
Click to collapse
try alcohol wipes, and wipe everywhere, back cover etc. Most of the smell will be gone.
Unless of course you're starting to like it
htc fan89 said:
I just picked up 2 amaze two days ago, so far it's good. When did you guys buy your amaze? and maybe it's with a specific bunch of phones
Click to expand...
Click to collapse
I bought mine late January. So it's been about 2 months.
morrislee said:
strong women perfume scent
Click to expand...
Click to collapse
omg, made me actually lol. i wish mine was amazing like that
andy55 said:
try alcohol wipes, and wipe everywhere, back cover etc. Most of the smell will be gone.
Unless of course you're starting to like it
Click to expand...
Click to collapse
hahaha, I actually DID wipe it down, but I think the perfume seeped through the case in the volume rockers, because that is where it is not going away! Hah
astromanic said:
omg, made me actually lol. i wish mine was amazing like that
Click to expand...
Click to collapse
Be careful what you wish for!
I have rust underneath the screen where the front camera is, no where else though.
Anyway to clean the dust from in front if the camera?
Sent from my HTC_Amaze_4G using XDA
xxquicksh0txx said:
I have rust underneath the screen where the front camera is, no where else though.
Anyway to clean the dust from in front if the camera?
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Very tough job, you have to pull it apart. the glass is glued to the case/bezel around it
morrislee said:
Fortunately I don't have a girl friend? Or unfortunate? Lol
Click to expand...
Click to collapse
Then you can have people think you have one because of the scent. And when you get home you put on the forever alone face XD
morrislee said:
Very tough job, you have to pull it apart. the glass is glued to the case/bezel around it
Click to expand...
Click to collapse
In case you didn't know, I meant dust...
I've taken my Droid Incredible apart, to replace both speakers.
Why would the bezel be in the way of the back of the screen?
I have to take the bezel off to get to the front of the camera?
I think I'll learn to ignore the dust, maybe in a year I'll see, but this is too new to me...
Sent from my HTC_Amaze_4G using XDA
Sorry to revive a very old thread but I have the same problem and haven't found anything clear about it. Did anyone else have dust on their front camera?
Thanks!
hellviruz said:
Sorry to revive a very old thread but I have the same problem and haven't found anything clear about it. Did anyone else have dust on their front camera?
Thanks!
Click to expand...
Click to collapse
The only way to fix that issue is to disassemble the phone and replace the front camera. Then make sure you tighten it enough so that dust can't get in. Hit thanks if that helps.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Keep your n10 away from ants

I woke up this morning and there is a damn ant walking under my screen, it better doesn't die in a visible place, I'll try using sugar to lure it out, but anyways keep your device away from these damn ****s.
Edit: OK guys for now I think that I managed to crush it under one of the corners by applying pressure as soon as it left the screen, but you wouldn't want to wake up to a dead ant in the middle of your screen.
Wow. Thanks for the heads up. I just moved my n10 away from my ant farm.
Sent from my MB855 using xda app-developers app
How is this possible? I'm pretty sure that the screen area needs to be airtight to prevent buildup of dust. Does your screen have dust under it?
If an ant got in then that must mean that it is not airtight.
Hahaha xda ftw
Sent from my Nexus 4 using xda app-developers app
God ****ing damn it, the damn ant was hiding and I come back to find it dead in the middle of my screen.
And no, there isn't any dust under the screen, I don't know how this POS got in there.
Spoon pics!!!! I wanna see a pic!!!!
Don't laugh, in December I thought "damn that's bad, I don't think that will happen to me" when I saw a similar thread and now look at this...
And if Samsung doesn't want to cover it I can use my back flex as an excuse to force them to do so... Right?
How do I contact Google?
If you ordered from the Play Store you can start there..855-836-3987.
Good luck, I hope this gets resolved... I'm thinking about carrying a stick of Grant Kills Ants in my N10 bag...
Smeech99 said:
If you ordered from the Play Store you can start there..855-836-3987.
Good luck, I hope this gets resolved... I'm thinking about carrying a stick of Grant Kills Ants in my N10 bag...
Click to expand...
Click to collapse
How else? Do they have an email for these things? I'm not in the US so calling is troublesome.
Here's section to email Google Play Support. I'd imagine you would choose the last option, general technical support question.
Sorry forgot the link and had to wait 5 minutes to edit: http://support.google.com/googleplay/bin/static.py?hl=en&ts=2715807&page=ts.cs
When I dealt with them, the email I would always reply to was [email protected]
Fidelator said:
Don't laugh, in December I thought "damn that's bad, I don't think that will happen to me" when I saw a similar thread and now look at this...
And if Samsung doesn't want to cover it I can use my back flex as an excuse to force them to do so... Right?
Click to expand...
Click to collapse
Wow that sucks!
Sent from my Galaxy Nexus using xda app-developers app
It's pretty sad that the gorilla glass isn't optically bonded like many other devices (MS Surface etc.), it's just a glass that's approx 1mm above the LCD screen (just air), if you press the glass you will see the glass touching the LCD
263629749 said:
It's pretty sad that the gorilla glass isn't optically bonded like many other devices (MS Surface etc.), it's just a glass that's approx 1mm above the LCD screen (just air), if you press the glass you will see the glass touching the LCD
Click to expand...
Click to collapse
if its not sealed then why arnt are screens filled with dust? it dosnt make sense how an ant can get in but dust cant..
Nickslife89 said:
if its not sealed then why arnt are screens filled with dust? it dosnt make sense how an ant can get in but dust cant..
Click to expand...
Click to collapse
The ants are magical
EniGmA1987 said:
The ants are magical
Click to expand...
Click to collapse
Mabey it got in at the factory as an egg, and hatched inside the device
Sent from my Nexus 4 using xda app-developers app
IRX120 said:
Mabey it got in at the factory as an egg, and hatched inside the device
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Lmao
This thread is hilarious but I would like to just say that I had one of these in my LCD monitor and squashed it in the middle of the screen much to my dismay. Anyway I don't think they're ants but maybe Thrips. And it seems to be a common problem; see http://www.google.co.uk/search?q=bugs+in+lcd+screen.
It's an ant, I've seen them (the same kind) wandering around my house or when I leave something with sugar in a random place.
Your Nexus has a screen "bug" . lol

Camera lens is supposed to be scratch resistant sapphire. check out this video

Even with a brand new phone, i noticed tiny scratches ( you have to use a magnifying glass or slowly rotate it in the right light to see)
and phone has been no where near the insides of any pocket or un raised over any surface with my case. it hasn't seen a single touch or wipe.
some have called them surface stress scratches due to manufacturing.
http://www.youtube.com/watch?v=PRsXdHavdt0
anyone else?
Funny you mention it, my buddies camera was terrible, looked foggy and blurry...his lens is scratched really really badly. My camera works great, but when I looked it was also really badly scratched, we both use the same case too. It sucks that it picks up scratches so easily.
manojsuper said:
Not a single miniscule scratch on mine.
Sent from my LG-D800 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
This!!!
There's a few threads in this problem my lense has these marks in it. I can get a definitive answer if it actually affects photo quality. Mine seems to take pretty good photos
Sent from my VS980 4G using Tapatalk
its not even g2...the lens is square instead of circle...fakee
To be that badly scratched im not sure how gentle this use was lol,im using mine without a case from when i got it.And it only has 1 superfine minor scratch you can see only in certain angles if you put it directly to the sun.And it was there from when i got it.
yep big long scratch on my Verizon one.
Sent from my LG G2 using Tapatalk Pro
None on mine so far. God. You making me OC now guys.
Sent from my LG-D802 using xda premium
OMG!!
Mine is fine, I'll keep an eye out, this is very concerning.
Sent from my VS980 4G using Tapatalk
Can't recall....Did that lens ship with protective plastic on it? If so, did you remove it? I literally just discovered I missed the plastic over the volume and power button, so I thought it might be a possibility.
Barsky said:
Can't recall....Did that lens ship with protective plastic on it? If so, did you remove it? I literally just discovered I missed the plastic over the volume and power button, so I thought it might be a possibility.
Click to expand...
Click to collapse
Yes it does, actually.
J.Max said:
Yes it does, actually.
Click to expand...
Click to collapse
The T-Mobile one does not.
LG G2
My Sprint version, has plastic on it.
Sent from my LG-LS980 using Tapatalk
verizon doesn't.
Myne is cracked ;(
Sent from my LG-D802 using xda app-developers app
10char
I just got it 2 days ago is night here actually 4:45 am I'll see later I haven't removed any plastic btw and pics are great anyway but I'll post later
Sent from my VS980 4G using Tapatalk 2
maybe verizon opted out of the sapphire and put glass? mine is perfect
Scratch that... Verizon wireless page says it is:
http://www.verizonwireless.com/b2c/device/smartphone/lg-g2
maybe the finish is different.. my D800 looks like it just came out of the box.. I don't use a case
My verizon one looks like crap. Looks cloudy due to abrasions. I am really good about not putting the phone in my pocket with keys and stuff. I don 't know but when I look in the light I see a worn looking spot that does not look right... like abrasion wear or something. I think it affects my picture quality. Don't think pictures are properly focused because of it.

Front facing camera

Dropped phone, now something appears in front of the front facing camera internally. MOD EDIT: Warranty and returns are not for accidental damage Thoughts? I'll upload pics after work.
Sent from my SM-G900T using xda app-developers app
Sent from my SM-G900T using xda app-developers app
Dropped the phone and there's cosmetic damage. Is that a game changer?
Sent from my SM-G900T using xda app-developers app
Hence something must of been shook loose. I'll upload another pic later.
Sent from my SM-G900T using xda app-developers app
d2theyip said:
Sent from my SM-G900T using xda app-developers app
Click to expand...
Click to collapse
My S4 had the same problem. Took it to a repair guy who is comfortable taking the phones apart - it's a little gasket that looks like an o-ring that slips down in front of the camera - easy fix.
Good luck.
It's no longer water resistant once it's opened up too
Sent from my SM-G900T using XDA Premium 4 mobile app
FL-Pirate said:
My S4 had the same problem. Took it to a repair guy who is comfortable taking the phones apart - it's a little gasket that looks like an o-ring that slips down in front of the camera - easy fix.
Good luck.
Click to expand...
Click to collapse
Yep, exactly. Wonder how much labor cost this is?
Sent from my SM-G900T using xda app-developers app
d2theyip said:
Yep, exactly. Wonder how much labor cost this is?
Sent from my SM-G900T using xda app-developers app
Click to expand...
Click to collapse
He only charged me $10 and took him about 2 minutes start to finish.
They might charge you more than that cause you have to take off the display to get to the internal parts
Sent from my SM-G900T using xda app-developers app
92drls said:
If there's no visual damage to the outside and NO water damage you can just run it back and they'll replace it. Dont tell them you dropped it, just say you tried using it and all pictures look this way. Should be no questions asked and replace honestly. Sucks though.
Click to expand...
Click to collapse
Water damage HAS to be covered now since the phone is advertized as water resistant. Right?
JoJo2211 said:
Water damage HAS to be covered now since the phone is advertized as water resistant. Right?
Click to expand...
Click to collapse
Nope, if the back cover or charge port is not totally sealed and the indicator turns red, you'll pay your deductible or OOW fee.
JoJo2211 said:
Water damage HAS to be covered now since the phone is advertized as water resistant. Right?
Click to expand...
Click to collapse
Water resistant =/= waterproof
Thread cleaned of warranty fraud discussion...not on this site!!
Thank you for your cooperation
Senior Moderator
I have the same issue with the front facing camera, only I never dropped mine. I started playing with the front camera on Friday and noticed a shadow along one side. At first, I thought this was some kind of filter I had accidentally applied. When I could not find a way to turn it off I thought maybe the top of my case was causing it. When I looked close, I saw that the top half of the camera was being blocked by this gasket. I took it to T-Mobile and they exchanged it as a manufacturer defect and I have a new one arriving today. Once the new on gets here I'll post some pics of the bad one.
KennyG123 said:
Water resistant =/= waterproof
Thread cleaned of warranty fraud discussion...not on this site!!
Thank you for your cooperation
Senior Moderator
Click to expand...
Click to collapse
Fair enough, but as stated directly following your message, someone had the same issue, took the phone in and was replaced under warranty so our previous talks prove factual, dropped or not this is a warranty issue, not fraudulent?
Either way I appreciate the work you do to keep this place tidy, thanks man.
92drls said:
Fair enough, but as stated directly following your message, someone had the same issue, took the phone in and was replaced under warranty so our previous talks prove factual, dropped or not this is a warranty issue, not fraudulent?
Either way I appreciate the work you do to keep this place tidy, thanks man.
Click to expand...
Click to collapse
I sure try... Thanks. The difference with the post after mine is the phone was never dropped. Warranty is for defects. Insurance is for accidental damage or bricking your phone. My statement was meant for just that, if you do drop it then responsibility should be taken and it is not proper to ask here if you can get away with getting it fixed under warranty.
Cheers
Kenny
Here are the pics I mentioned. Hopefully this does not turn into a widespread issue.
Front camera.
I have the same issue, didn't drop my phone. But the oring has shifted in front of the camera. Im wondering if I send it in if they'll fix it or just send a new one? Because I have a spigen glas.tr screen guard on it and I don't want to be out the money on it. I'd prefer they just fixed it.
Pill_Clinton said:
I have the same issue, didn't drop my phone. But the oring has shifted in front of the camera. Im wondering if I send it in if they'll fix it or just send a new one? Because I have a spigen glas.tr screen guard on it and I don't want to be out the money on it. I'd prefer they just fixed it.
Click to expand...
Click to collapse
I literally smacked the ring out of the way of the ffc. Don't know but this problem seems to happen to a few people.
Sent from my SM-G900T using XDA Free mobile app
Ffc
I had tried knocking it back in place, I'll give that another try I think..before I'm stuck warranting it.
Front camera defect
Hi guys! I just joined this site to share my problem with my new Galaxy S5.
It's been weeks since i got my new phone from T-Mobile. I love it! It's a expensive phone so a good cellphone case is a must. I have a case and screen protector to protect my device. Suddenly, I just found out the same problems you had with your phones. I've never dropped mine either. So I think it's gonna be a manufacturer defect. Something is blocking the front camera. Again, I never dropped my phone, it doesn't have any scratches on the screen and any dents on its body.
I went to my network provider and ask for help about this issue. They sent me a replacement phone (Galaxy S5) after 3 days then I sent over to them the defective one. They said that it depends on the manufacturer/service tech if the phone defect is under warranty or not. I'm still waiting for them to check the phone. Or else I'm gonna be charge $175 out of warranty fee!
I'll attach pictures of my previous Galaxy S5. I hope this is not a widespread problem. Share your thoughts too! Thanks!

Categories

Resources