Help!
This is the second time my SGS2 keeps turning itself on after I've switched it off.. Last time I removed the battery and then lost all my settings/widgets on the homescreen - pain in the a*** to set it up again! Obviously I don't want to have to do it a third time!
Anyone else having the same problem? Any ideas on how to permanently fix this issue?
Any thoughts are greatfully received.
Jamie
FreshFreddie53 said:
Help!
This is the second time my SGS2 keeps turning itself on after I've switched it off.. Last time I removed the battery and then lost all my settings/widgets on the homescreen - pain in the a*** to set it up again! Obviously I don't want to have to do it a third time!
Anyone else having the same problem? Any ideas on how to permanently fix this issue?
Any thoughts are greatlyfully received.
Jamie
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Click to collapse
What rom are you running? Stock or custom? What kernel? Details man, details.
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Fair point. Stock. Not rooted.
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FreshFreddie53 said:
Fair point. Stock. Not rooted.
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Cheers. Ok , so you are on stock, could you go into settings, about phone, and give the baseband,build number kernel version? Also, where are you? Uk/europe/asia/etc.
I know its a lot of details, but so far theres around 7 different versions of the stock software. Depending what you have, there might be an update for you, or not.
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Man, you're putting me to shame here... Sorry!
Baseband version - I9100XXKE4
Kernel Version - 2.6.35.7-I9100XWKE7-CL215725 [email protected] #2
Build Number - GINGERBREAD.XWKE7
I'm in the UK and bought the phone unlocked from Carphone Warehouse.
Appreciate you putting up with me!
Have you tried putting it in your pocket?
feralicious said:
Have you tried putting it in your pocket?
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not very helpful.
On topic, sadly:
I could say, flash this, flash that. wipe this wipe that. but it does sound like an odd problem. And rather than advise you to do something that may void your warranty......I'm going to suggest that you try to get it exchanged. Rather get it replaced now, than waste time trying to fix it, and then still have to get it replaced/repaired.
GSOH. Looking for a permanent fix though...
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FreshFreddie53 said:
Help!
This is the second time my SGS2 keeps turning itself on after I've switched it off.. Last time I removed the battery and then lost all my settings/widgets on the homescreen - pain in the a*** to set it up again! Obviously I don't want to have to do it a third time!
Anyone else having the same problem? Any ideas on how to permanently fix this issue?
Any thoughts are greatfully received.
Jamie
Click to expand...
Click to collapse
Without being an expert I would suggest that some application in your phone is switching it on for updates etc.Check in your phone for active applications & switch them off one at a time or all together & see it that cures the problem. Hope this helps.
so i dont know much about the technical stuff, but i totally had this same problem. but like other people the only time my phone seemed to stay off with the battery in, was when it was plugged into the mains charging. so i tried a combination of plugging the phone in to charge whilst the phone was on or off, and then switching the phone off, and then removing the charger whilst the phone was still off. i'm not sure exactly what combination worked, but one did, and since then, sofar atleast, my phone no longer restarts every time i switch it off!
not very technical, but hope that helps!
Related
Just trying to build some statistics as to how common this turning off problem is.
--------------------
PLEASE READ THIS BEFORE ANSWERING:
1) Obviously this is regarding the phone turning off on its own when its not due an empty battery.
2) Only answer with "no" if you've been using the phone for at least a week. If you've been using it for less and it hasnt turned off, answer with "No - but had it for less than a week".
--------------------
I just want to know before I send my phone to Amazon for replacement.
I've had it 8 days, so I clicked the 2nd "no". If I saw any hardware fault in a new device I'd immediately get onto the supplier for a replacement. Unless there's software at fault here (unlikely, but obviously possible) then I can't see the problem simply going away.
Hope you get it sorted mate.
Nope. Had the phone since may 6.
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Thx for the replies guys.
Keep the answers coming
No. Never unless the battrey is empty.
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Touchwood, never and I've had the phone a few weeks now.
Had this problem last year with my new Desire, but returned it to HTC and they replaced the mobo without any problems.
Yep had it nearly 4 weeks and its went twice. Not in the last week or so though.
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Everyone runs different apps and settings on their phones. Unless there's a specific hardware problem there's going be tons of variables to consider for those having reboot issues. I've had mine for six weeks and its never done anything wonky.
I returned my 1st one as it turned off a few times a day. Replacement has been fine.
Sent from my GT-I9100 using XDA App
Does reboot count as a yes?
I clicked yes but I am not 100% sure if this happened to me or not. Allow me to explain...
I was carrying it in my hand walking and I happened to look at the screen and it was showing the Samsung GT-i9100 splash screen seemingly for no apparent reason. When it went away it just went right back to where it was (no media card reading or anything).
It was strange to say the least but I have not seen it happen again since then and that was about a week ago and I have had the device for approx. 3 weeks now.
Does this sound like the same issue?
BarryH_GEG said:
Everyone runs different apps and settings on their phones. Unless there's a specific hardware problem there's going be tons of variables to consider for those having reboot issues. I've had mine for six weeks and its never done anything wonky.
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Click to collapse
Lightfunkyone said:
Does reboot count as a yes?
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Click to collapse
Oh sorry i forgot to mention this. No, reboots don't count as they're probably a software problem which can be fixed maybe with a new ROM or update or wtvr (i'm probably going to install another ROM eventually). And i'm not sure how a replacement will help with that, since I already have the KE7 firmware installed.
Just complete turn offs, cuz it might be a hardware problem, which can be solved by a replacement.
Thanks for the responses guys. Keep it up
Hmm, well i'm not really sure of anything, but that looks like a reboot to me. It might be that it turned off and you accidentally held the power button and turned it on, but since there was no card reading or anything, i think it's the "fast reboot" problem i've seen some people with on the forums. I hope it doesn't happen again
Hi,
I got the E3D this weekend. It upgraded to lastest OTA. It gets random reboot and FCs once in a while. The most frustrating is lockups. Everything goes black, if i connect to charger their is no LED indication and i have to take out battery to reboot it. I have seen it happening when battery is around 40-30%.
Is it common or i have a faulty piece?
Thanks.
PS:-Sorry if it a repost.
donniezazen said:
Hi,
I got the E3D this weekend. It upgraded to lastest OTA. It gets random reboot and FCs once in a while. The most frustrating is lockups. Everything goes black, if i connect to charger their is no LED indication and i have to take out battery to reboot it. I have seen it happening when battery is around 40-30%.
Is it common or i have a faulty piece?
Thanks.
PS:-Sorry if it a repost.
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Click to collapse
IMHO i would say faulty piece.. i run my stuff hard and have had no issues with this phone like that.. i know my wife's orig evo and my Hero both had those issues stock (memory leak in sense i believe), but with this 3d i have pushed it pretty good and have had no issues with it.. and i too have the latest OTA..
EDIT: that is assuming you dont have anythign crazy downloaded that would be killing your phone..
Same here. Latest OTA, running hard and no problems.
brnail said:
Same here. Latest OTA, running hard and no problems.
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Let's see if they fix it within 4 weeks.
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pstevep said:
IMHO i would say faulty piece.. i run my stuff hard and have had no issues with this phone like that.. i know my wife's orig evo and my Hero both had those issues stock (memory leak in sense i believe), but with this 3d i have pushed it pretty good and have had no issues with it.. and i too have the latest OTA..
EDIT: that is assuming you dont have anythign crazy downloaded that would be killing your phone..
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Click to collapse
I never had any issues with my evo. Let other people get back. Like other gentleman had same problem. One of my other friend had reboot issues with his Thunderbolt. It came like that, and I have only market application installed at this moment except swiftx keyboard. I had a sense fc so far.
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I'd exchange it.
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bryangene said:
I'd exchange it.
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I will probably I have had 3-4 reboots today.
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I had similar problems before and after otas. I did a factory reset and it's worked great since.
i got mine last wednessday and not a single force close lock up or random reboot. I'm truly amazed with this device. its the first android phone that i've had that just works.
I've had a random reboot or two, have had sense crash a couple times, and have had it lock up on me. I've factory reset twice. I intend on exchanging it after another week or two.
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bobdude5 said:
i got mine last wednessday and not a single force close lock up or random reboot. I'm truly amazed with this device. its the first android phone that i've had that just works.
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+1 1o characters
I have two evo 3d phones, and both of them lock up alot. mostly camera app or gallery. My wife hates hers, locks up too much.
I did factory reset. I am upgrading now. let's see how it goes!
Let us know! I've had a few random reboots today when it was just sitting on my table... I also had it turn off on me and I couldn't turn it back on until I did a battery pull. I think I may try a hard reset (the ##786# way) to see if it'll fix it.
xPhantom said:
Let us know! I've had a few random reboots today when it was just sitting on my table... I also had it turn off on me and I couldn't turn it back on until I did a battery pull. I think I may try a hard reset (the ##786# way) to see if it'll fix it.
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Click to collapse
I haven't had a reboot or lockup so far. Of course I have not been playing with it as crazily as I did past 2 days. It might be some bad app.
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Which way of resetting did you use? Did you use "Factory data reset" in SD & phone storage settings or did you do a different hard reset? Also, does your phone seem to suffer from not sleeping (up time and awake time are always the same)?
xPhantom said:
Which way of resetting did you use? Did you use "Factory data reset" in SD & phone storage settings or did you do a different hard reset? Also, does your phone seem to suffer from not sleeping (up time and awake time are always the same)?
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Click to collapse
I went to Android recovery to reset a couple of times along with pulling out battery. Lol.. To get into android recovery press volume down and power button. It seems this phone goes into hibernation when you press shut off. So, I pressed reboot and volume down early in start.
No my phone seems to sleep properly.
I do have heating problems but other people and Thunderbolt user have it too. So, I guess it's OK.
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Yeah definitely take it back. Like someone else has said, have 2 evo 3ds since last week and did not notice one reboot
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i've had 2 or 3 random reboots. maybe 1 forceclose for sense.
The sleeping issue happens if you didn't take the otas
Bussin Caps from my 3D shooter
Hi everyone,
i don't know if someone already encountered this but sometimes my GS3 does not respond when i try to wake him up. (it's not turned off just standby). The screen stays black en nothing works. One time the screen did woke up but i couldn't unlock it because the touchscreen didnt work. It could not be turned off and the buttons didn't do anything! The only way for me to get out of this was a battery pull!
I did not root or modify anything on this phone because i like the stock samsung TW for the first time .
Did anyone else have this problem? And how did u solve this? Thank u.
Possibly due to an app you have installed.
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dnlgee said:
Possibly due to an app you have installed.
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Click to collapse
Thank u i didn't thought of that. Is their an easy way to find out wich app this could cause? I still find it very weird. If an app is not compatible than it just shouldnt install intead of breakin the phone right? XD
This happened me last night as well. Couldn't do anything other than turn the phone off, and when it came back on it was fine again.
Unrooted as well. Would like to find out how I can prevent this from happening again?
if you are not sure about the root cause of the problem better factory reset your mobile
bala_gamer said:
if you are not sure about the root cause of the problem better factory reset your mobile
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Click to collapse
Yes, if it happens again than i will try that. But i already sent the unit back from were i ordered it. They will send me a new one because its their policy to send a new one if something happens in 2 weeks.
So i will see if it still occurs with the new one otherwise its one of my apps. Than i will install only a few apps and see what causes it. If it doesnt occur one more thime than the unit was faulty. Ill keep u guys updated.
chicoelnino said:
This happened me last night as well. Couldn't do anything other than turn the phone off, and when it came back on it was fine again.
Unrooted as well. Would like to find out how I can prevent this from happening again?
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Click to collapse
Did it happen once? My phone had it like 3 times so thats why i sent it back. But if it still occurs with my new phone than it must be one of the apps i got Luckily they got DOA policy. I asked if it includes ''the phone does not work as it should" and they said yes send it back u will get a new one yaay but now i have no phone
I had this. After a hard reset, multiple times, and configuring with no accounts (no samsaung account, no google, nothing), it still happened. I ended up returning the phone and I've not had a single problem since.
I think it was either faulty memory or a dodgy firmware flash (more likely). Either way, I didn't care to find out and now it's all good.
sama said:
I had this. After a hard reset, multiple times, and configuring with no accounts (no samsaung account, no google, nothing), it still happened. I ended up returning the phone and I've not had a single problem since.
I think it was either faulty memory or a dodgy firmware flash (more likely). Either way, I didn't care to find out and now it's all good.
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Click to collapse
Yes lucky i found this out early too.. Because after another week i wouldnt get a new one and now i get
Factory reset your phone.
Hope everything turns out alright.
My S3 is fully working. Only the issue is power goes off automatically some time later if it is not used and left.
Does anyone help me to fix this issue?
Galaxy S3 Turns Off (Fully Off) Overnight or When Unused
Having exactly the same problem.
When my Galaxy S3 is left for a while (more than half an hour or so it seems) I find it is not in idle mode, but has fully turned itself off.
The question is, whether this is due to a crash, or intentional (which would be a terrible feature if you wanted to receive a call overnight.)
Does anyone have any idea what could be causing it? - The first S3 I had developed screen issues and exhibited similar problems, turning itself off. But it turned out that one was faulty - the screen was corrupted after a while and it would not turn back on.
So, is there a feature we can turn off which does this that we can turn off? Or is it simply a flaw, and if so is there a way to trace it with say, logs or something else?
Any help gratefully appreciated.
No problems here. Running rooted stock rom and stock kernel. Maybe you've downloaded some faulty app thats screwing your phone.
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Faulty Apps?
knuckle03 said:
No problems here. Running rooted stock rom and stock kernel. Maybe you've downloaded some faulty app thats screwing your phone.
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Hmm... Perhaps, but if an app can cause your phone to shut off entirely without user input?... surely that's an O/S security issue
Well, I've seen a few other people with the same issue, I suppose I could try a factory reset and try for a few days without any extra apps. (Arg! The pain of no apps!)
Widgets could be a culpret I suppose. Still, turning off entirely? Seems a bit odd.
Anyone have any more ideas?
Experienced same thing when i was still new to android. Phone just reboot itself and sometimes it lights up itself with out touching it. Then i read somewhere that it could be some app causing it so i did a fresh start. Wiped up everything and install a stock rom thru odin. From then i always read user reviews and its permissions when downloading apps and when i find the permissions fishy il pass on it.
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My phone occasionally doesn't get locked automatically. Whenever I receive a message or notification, the screen would come up but doesn't go back into sleep mode after certain time. It just stays awake unless you lock it manually. It doesn't happen all the time but I've noticed it's happening more frequently now days. This just kills my battery life.
Is this known issue with the phone? My phone is just rooted without any custom roms. Any help on this would be greatly appreciated.
Thank you!
I'm having the exact same problem, it would be much appreciated if someone can suggest a solution. I'm currently running the base ROM.
When I got the phone a few days ago mine would take time to lock. I went to settings > display>lockscreen>lock timer and set it to immediately. It has worked fine since - rooted, stock rom.
Hiya pony!!
The issue I have is mine never sleeps when charging. I have to manually lock it while charging. Fine otherwise.
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trialsrider1 said:
Hiya pony!!
The issue I have is mine never sleeps when charging. I have to manually lock it while charging. Fine otherwise.
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Hey, Big T1 !!
Wish I could help with that one, you are the expert here (now that I think about it, you were the expert over there as well !!!) Regards.
Haha my desktop is down. Haven't been able to do anything regarding dev stuff.
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trialsrider1 said:
Hiya pony!!
The issue I have is mine never sleeps when charging. I have to manually lock it while charging. Fine otherwise.
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Might want to check in phone settings>developer options>make sure stay awake isn't checked.
bleached45 said:
Might want to check in phone settings>developer options>make sure stay awake isn't checked.
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Click to collapse
I am experiencing the same problem as everyone. I just noticed it now. Everything set to minimum of staying awake. I have to manually lock it too. Noticed it when I was charging. I havent noticed it before until now. Also some chargers dont work well with the Optimus G which causes the touchscreen to be sensored when nothing is touching it. I dont know why its staying awake besides that.
antheezy said:
I am experiencing the same problem as everyone. I just noticed it now. Everything set to minimum of staying awake. I have to manually lock it too. Noticed it when I was charging. I havent noticed it before until now. Also some chargers dont work well with the Optimus G which causes the touchscreen to be sensored when nothing is touching it. I dont know why its staying awake besides that.
Click to expand...
Click to collapse
If you are using the base ROM, there is a script that gets run each boot that sets the stay awake option to on in the developer options.
It was left over from some testing of the ROM. Nottach said it was safe to get rid of.
The offending script is in /system/etc/init.d/
It is called 69thebase (or something like that, I no longer have the file, I know it is numbered 69).
After you delete it, just go back to developer options and make sure stay awake is unchecked and reboot.
Original Post
Now, you have had issues with non-LG chargers causing touch issues?
I let a family member borrow mine because they left theirs at work. I have been using my old phones charger, and just noticed my screen is really bad when plugged in... it loses touch and it is really slow.
It is from the charger and not the phone?
Awesome.
Thanks.