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I have got my SMS message centre number from my network provider and now want to be able to enter the info into my XDA. I cannot do it automatically by 'Get Voicemail & SMS settings' in Phone as it keeps returning an error.
What I want to know is, is there any way or any software that will allow me to be able to manually enter my networks SMS message centre number into my unit.
Any help would be MUCH appreciated.
Jollster
Can you be more specific with the type of error message you receive?
Go to Start->Inbox. Take Tools->Options and touch and hold on SMS. Lo and behold, the Message Centre(er) number.
The error message I am getting is 'Network Error - Unable to read setting from the network'.
In response to your post "Auldg" I did that and entered in the Message Centre Number for 3 (my network provider) and pressed OK. My understanding is that this would have saved the number. Trying to send a text didn't work and I still got the error message "The sim card is invalid. Please contact your service provider for a new sim".
I know there is nothing worng with the sim as it works fine the phone supplied by 3. I have tried 02's message centre number following a conversation with them and this resulted in a failed SMS send as well. I know it is not the XDA as this sends txts using an old T-mobile sim.
When I looked at the SMS centre number again after entering two different numbers neither of them were there. Trying to select a network doesnt give 3 as an available network.
Does the XDA store the SMS centre number in the SIM card or the phone. If its the phone is there a way to hard code my sms centre number into it?? This is driving me mad as I can do everything else with my 3 sim as normal just not send texts
This '3' network, what is it? Is it a GSM provider or a 3G Networks Provider?
Ah "3" !
Are you in the UK on 3? This is a new GSM/UTMS network and I wonder if the SIM card has new fancy stuff on it the the XDA doesn't know how to handle. You are clearly a VERY early adopter, bless you.
I didn't have to enter my MC number (or Voice Mail number) when using my XDA on Orange so these must be picked up from the SIM. Maybe the 3 sim holds these details in a different place from the rest of the networks?
One for the xda-developers firmware gurus to take a look at I think.
And so can one of the XDA-Developer firmware gurus shed any light on this matter???
I didn't really switch for the new technology that 3 offers, quite the opposite in fact as I din't really need to use it. The reason being was the deal on free mins they offered, but that's by the by. I can still use the 3 sim in my XDA and make / receive calls using the 02 network (this is what it uses if it cannot pick up the 3 network) and also receive texts. Just not send them.
Can any development guru's PLEASE shed any light as to this situation and may be even be able to offer a solution. If its even only that its something that can be addressed in an upcoming firmware ROM.
Some divine inspiration from the gods would be hugely appreciated.
So, let me make sure I am getting this right. You currently have no way to set your SMS service center number in the device, and if you do using the normal options the number does not stick?
OK that said you can do a registry hack telling the reg to override the SIM and use "# you choose" number. See my thread towards the bottom on how to novice level write a reg key http://www.xda-developers.com/forum/viewtopic.php?t=1660
I haven't yet looked up where the reg key for SMS service center number is but I’m going to guess it is located right above or below the location specified in the thread.
I'm just going to guess but I don't think forcing your machine to use a SMS service center number from the device end rather than the SIM end is going to solve your can receive but not send problem. Given the service center, number is what is used to send your SMS. If your device is not reading it from the SIM and you are hand putting it in and it's not sticking this sounds like SIM network problem not device problem, could be wrong though:? Let me know overriding the SIM works. Can you use that service center number to send SMS on other Mobile Terminals (handsets/cell phone) Does a regular cell phone see the SMS service center number from the SIM? If the software set the XDA uses to talk to the GSM network is failing, but works talking to other GSM networks...sounds like a service provider protocol or provisioning problem (the way they have their GSM network set up i.e. do they have their own towers or are they ridding on someone else’s footprint but have or do not have their own switches etc.)
You might also try un-checking or checking the use Unicode option under accounts SMS in Inbox, but this should really make no difference as this is only when necessary protocol anyways, but who knows. I still think it's on your service provider’s end/SIM. The XDA just talks to the network using GSM "Standard" agreed upon protocols for GSM. Now the provider can do whatever they like. These are just suggested standards so problems (maybe) like this from occurring. Anyway, let me know if this makes any difference. Always learning :lol:
Cheers,
E.
You have hit the nail on the head exactly. When I try to enter the number manually it does indeed not stick. I have tried the sim in the original phone that it came with and it works as per normal. All the functionality is there.
The network I am on in the UK is a new network that is giving the 3G technology but this is only being rolled out and is not nationwide. They do piggyback onto another providers network (namely 02) when you are not in a 3G area so that you are always able to make voice calls / send tetxs.
I have no idea as to whether they have there own switches etc as its like trying to get blood out of a stone when talking to there customer services.
I have looked at the thread about editing / creating registry keys and did look at the key that you mentioned. Above the vmail key is an SMS key but opening it led onto all sorts of other fields and protocols which threw me. I am not sure which of these (if any) would be the correct one to start entering SMS Message Centre numbers into or what I would need to hard code it as a new registry key.
To this end I cannot see if hard coding it to make it stick works or not. Can you shed any light as to this??? Would be much appreciated if you could.
With thanks
IanJ
I'm going to see if I can get my XDA to overide the SIM SMSC, I'll post success or
many thanks for your help
Is anyone having a problem where calls go straight to voicemail when data is in use?
This is a serious flaw if its by design!
I'm on o2 with the latest rooted rom. Not the custom modaco one.
Well I've just found out this is a feature of 2g rather than a phone problem. You can only take calls and browse if you have 3g signal.
Maybe on O2, but I get calls coming in no matter what I am doing on my Hero with a 2G signal.
I'm on Orange.
Same on my Nokia's too.
We only have 2G at home so I know its not a 2G / 3G thing (for me at least).
Perhaps I need some different APN settings. Could someone else on o2 UK confirm whether this is a problem or not? Also if you could post your apn details?
My apologies.
You are right and i am wrong.
If browsing on 2G the call is routed to voicemail. Even if you press Home and stop browsing, the call is routed to voicemail.
It seems that only until you have tried to make an outgoing call will it kill something and accept incoming calls again.
No wonder I keep getting missed call texts from Orange.
It would appear that if the Hero is doing anything on GPRS (Weather, Mail, RSS etc) it will not accept calls.
Thats pretty crap.
My old Nokia's were not affected like this I'm sure... maybe they were and I never noticed.
if you can open a Browser window while on a call it will tell you that there is no data connection or to use WiFi.
So is this a 'feature' of the Hero or the 2G network ?
From further investigation it seems to apply to all 2g networks. I've done a bit of googling and there are a few posts about the iphone and similar issues.
I wouldn't mind if I could get a 3g signal in most places. I really hope that radio firmware gets better. Seeing as I can get 3g on o2 in a different phone at home.
Sigh, oh well... looks like people need to learn to SMS me or actually leave a message
This also explains why my TomTom used to crap out whenever I was on the phone (Nokia) sometimes... when it worked I must have been in a 3G area.
it's both phone and network dependent.
many phones do this on 2G, as there is no 2G device in the world that i am aware of that will do voice AND data at the same time.
However, due to this limitation, many networks have set up their network to forcibly terminate a data connection when a call is waiting to be routed to that phone. I don't know if it is a command that is sent to the phone that the phone has to interpret and support, or if it is simply killed from the network end.
some network/phone combos do it, some dont. it just depends on the combination of the two i think.
similar things happen on HSDPA, yet you can see the same HTC phone get forced down from HSDPA to 3G on t-mobile to accept an incoming call, but do nothing and get a voicemail on Vodafone!
Thanks for the response rhedgehog. I think if nothing else its good that people are made aware, I had no idea!
I would be interested to know whether other networks disconnect the data on the hero in order to receive calls. It would also be interesting to know whether other android handsets do the same.
My data habits have now changed. No more exchange push email - only check every 15 mins.
I'm using different SIM cards, with different numbers, on the Android and on the Gear S. The Gear S is set to use the Gear number for calls and for SMS sending. If I send an SMS to the Gear number, it always arrives there. If I try to send (compose or reply) an SMS message from the Gear, then:
* 99% of the cases it gives a timeout and is not sent
* if I quickly put the Gear in airplane mode, then turn airplane mode off, then send immediately the SMS, is is always sent
Any hints? Does anybody have issues with SMS sending (originating from the Gear, not proxied via the phone)?
Br,
C
PS. - I guess I just posted in the wrong area, but I have no clue as of how to move this to the Troubleshooting zone ...
When this happens, is your watch connected to your phone via BT? The watch's cell radio is auto-disabled whenever it is BT connected to the phone.
foxbat121 said:
When this happens, is your watch connected to your phone via BT? The watch's cell radio is auto-disabled whenever it is BT connected to the phone.
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The watch is not connected via BT when this happens, and the 3G is always on. I made sure it only has the 3G connection and it is set to use the Gear number ...
Then you probably have SIM card or account setup issue not related to Watch itself. I don't know which region your watch is from. Here in US, my AT&T version won't allow sending text message from watch's radio using another number. It has to be the number of the watch itself. Security restrictions from the carrier I guess.
foxbat121 said:
Then you probably have SIM card or account setup issue not related to Watch itself. I don't know which region your watch is from. Here in US, my AT&T version won't allow sending text message from watch's radio using another number. It has to be the number of the watch itself. Security restrictions from the carrier I guess.
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Did that too, forced the operator to send the configuration again to the Gear number, received it on the Gear, approved the setup, got the MMS and internet APNs updated ... the Gear sends SMSs from its own number, and it works for a couple of minutes after it is out of airplane mode, then stops working. It can also receive messages anytime, without any problems - so it must be something else. Since I seem to be alone having this issue, I will probably reflash and reinstall, maybe it fixes itself
I'm having almost the same problem except with calls --- texts go through fine both ways, but I can only receive calls, when I try to make an outgoing call on the gear in standalone mode (phone not connected) it says either "unexpected response" or "emergency calls only" I think it could be a firmware bug as I found two firmware updates I'd missed (will test it tomorrow, currently a storm so no ATT reception here) but make sure your firmware is latest version, if it's not, update it and try again.
i'm on the latest fw, take care, you may lose text messages too
Ah, well I guess it wont help you >.< sorry. Good Luck!
Though in my case, after updating the firmware it works perfectly for calls/texts now! Data doesn't work, but I don't really need that (I have an unlimited plan on my phone and excellent reception usually, the gear's tiny plan ($10/3 months) is just for those odd times when I forget my phone or it's battery dies, or it has no reception and I *have* to make a call --- to date not had a problem like that in 10 years, but peace of mind for $3/month is worth it )
I have a gear s tmobile. Up until this past week I've been able to use the gear to initiate texts and all of the sudden this function has stopped. When I go into messages, compose and try to send a message I get this phone icon with a half circle in front of it as opposed to the arrow like it's loading or sending but it doesnt move or change and the texts don't send. When i turn off bluetooth and try to use mobile network or wifi i get the red square icon with the exclamation point. I cannot use s voice to initiate texts either though other s voice functions - ie call bill - works fine.
I can reply to texts as they come in all day. I suddenly just cannot start them on my gear. I have tweaked every option i could think of, rebooted, reset the watch, tried to switch from primary textra to primary Samsung messages, removed the sim card and so far nothing. Something wrong with my sim card or what?
***update*** it was the sim card. Not sure why texting worked at first then didn't but I had to log in and input the # on the sim card and reboot.
i dont have a sim. im using bluetoth with the same problems any help?
I know for me, I can't have airplane mode on and send messages. I can still receive them with it on though.
*with bt connected
royorbs3 said:
***update*** it was the sim card. Not sure why texting worked at first then didn't but I had to log in and input the # on the sim card and reboot.
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Thank you for the update. I am having the same issue except it affects calling only - I can not make any phone calls, and I can not receive any phone calls - I can text and use my data though like normal, but I can not make any phone calls nor can I receive any phone calls. You mentioned that you had to "log in" and "input the # on sim", and "reboot" -- would you please elaborate where you have to go to "log in" like on the: T-Mobile Website? Samsung Website? where do you "log in"?
XDAUserII said:
Thank you for the update. I am having the same issue except it affects calling only - I can not make any phone calls, and I can not receive any phone calls - I can text and use my data though like normal, but I can not make any phone calls nor can I receive any phone calls. You mentioned that you had to "log in" and "input the # on sim", and "reboot" -- would you please elaborate where you have to go to "log in" like on the: T-Mobile Website? Samsung Website? where do you "log in"?
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Hey yes on T-Mobile website. My T-Mobile.. I forget the exact links but you click into your device and go from there.. Pretty sure there's a number on the sim and you input that and reboot. I called T-Mobile and they were pretty helpful if you get stuck.
royorbs3 said:
Hey yes on T-Mobile website. My T-Mobile.. I forget the exact links but you click into your device and go from there.. Pretty sure there's a number on the sim and you input that and reboot. I called T-Mobile and they were pretty helpful if you get stuck.
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Ok, I went on to the T-Mobile website, then created an account for my T-Mobile Samsung Gear S phone number under "My T-Mobile". However, when I log in to "My T-Mobile" I do not see anywhere listed a place where I can input the number on my SIM card. I tried looking under the submenus of: Billing, Usage, Plan, Phone, and Shop, but was not able to find the place where I could input the number on my SIM card -- where do I find the place to input the number on my SIM card?
XDAUserII said:
Ok, I went on to the T-Mobile website, then created an account for my T-Mobile Samsung Gear S phone number under "My T-Mobile". However, when I log in to "My T-Mobile" I do not see anywhere listed a place where I can input the number on my SIM card. I tried looking under the submenus of: Billing, Usage, Plan, Phone, and Shop, but was not able to find the place where I could input the number on my SIM card -- where do I find the place to input the number on my SIM card?
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Hey I poked around and nothing jumped out at me either. I'm currently using gear s2 so my settings may have changed (it has built in sim.) Give tmob a call and they'll help u. Sorry I couldn't be of more help
I bought this device ~2017 from Sprint for my elderly mother so she could stay connected with the family. One of the features was she could use it to text. She took to that like a fish in water, which made us happy. They did not have WiFi, so it was strictly cellular data. There was no voice, but that was not a problem. It had been working fine until...we got a Tmobile SIM in the mail. (Due to the merger of Sprint with TMobile.). This was supposed to be required due to the 3G retirement.
I installed the SIM. Everything seems to be fine. But then we notice the SMS stopped working. I called Sprint, they did some sort of reset and SMS started working. I went away in victory. But then an hour or so later we noticed SMS no longer worked. Skipping some steps, I took it to the store. We installed a new TMO SIM card. SMS worked again--for 5-15 min, then stopped. They did a warranty replaced of the tablet. Same thing. It first worked (send and receive texts) for <15 min, then failed. They would not allow me to go back to the Sprint SIM card.
I had the manager escalate this through their tech support. After a week or so, the answer came back: SMS is not supported on tablets.
This must be a policy. Certainly it can work. But it seems to be a restriction/problem on the carrier side. However I am not convinced it is really a policy and not just laziness.
What I am seeking from this forum is to learn the following:
A) Does anyone have SMS working on this device (SM-T978U).
B) If SMS works, what carrier do you have.
Alternately, I am looking for a work around that works seamlessly. Anything convoluted will not work for her. She also has an Alcatel GO flip 4. She now has WiFi.
You may want to look at an App like TextFree or Google Voice.
I can report that this was a carrier created problem. The explanation I received was that after the TMO Sprint merger, they pushed out PLMN's that allowed the devices to use the best available resource (TMO or Sprint), I am told. When the Sprint resources could no longer be accessed with the new TMO SIM card, the SMS no longer worked. If others had this problem, it may now silently be fixed. They need to push out an new PLMN and then "cancel" the location to forces the device to take the new PLMN. Works fine now.
My frustration is that the lower levels of tech support are really just customer service to help you use your phone. A rant on the whole experience is not worth anyone's time. For me, a chance encounter with a TMO employee in a local bar was required. Once I got to people with the appropriate level of technical knowledge, the problem was solved quickly.
The answer to the question in the title is 'YES'.
This is not a T-Mobile only issue. None of the US carriers allow LTE/5G tablets to text using SMS or RCS. I am not sure why. I had the LTE Tab S5e on Verizon and at no point could I text directly from the tablet using its number. I had to either use Google Voice or some other third-party app.
I now have the WiFi Tab S7 and the only way I can text is to pair it via Google Messages to my S22 Ultra or to use Google Voice.
The upside to using Google Messages is that I can use the same number on both devices. The only downside is occasionally I have to re-pair Google Messages.
I just bought a used T-Mobile Tab S7. I can sms with stock messaging app.