Email setting up confusion - Galaxy S II Q&A, Help & Troubleshooting

So, I had both my gmail and hotmail accounts perfectly working with push functionality until I accidentally wiped my cache and data and had to do it again. Now some problems have arisen. I remember when I first set them up hat I found a menu that asked me what days and at what time to have push functionality and when to have it on manual. Now I can't find this menu and I be searched everywhere. Also the email up now only shows up the regular folders like inbox and trash but not the ones I created. And it used to show them before. Anyone knows what's going on?

Related

gmail not downloading to phone

Simply put..... I am no longer get gmail on my phone.
The sync manager claims that it is syncing. I do a manual refresh, but nothing shows. I am getting gmail, but it never arrives to my phone.
Are you able to receive other kinds of communication such as SMS/MMS/Calls?
If not check your signal, etc.
If so have you tried a simple reboot?
What ROM are you running?
Did this happen on any other ROMs?
What kernel are you using?
1) I have a signal. Everything else works.
2) Original stock ROM
I actually noticed something else. The mail comes in and disappears. There are three old mails in the box that for some reason are not disappearing.
Could it be that the mail is corrupt. Is there a way to reset the account or mail? Maybe there is a way to delete the data and then I can resync?
jonjacobmoon said:
1) I have a signal. Everything else works.
2) Original stock ROM
I actually noticed something else. The mail comes in and disappears. There are three old mails in the box that for some reason are not disappearing.
Could it be that the mail is corrupt. Is there a way to reset the account or mail? Maybe there is a way to delete the data and then I can resync?
Click to expand...
Click to collapse
try this its helped me in the past on both my G1 and Vibrant...
settings> applications> manage applications> menu and filter and click all running apps> look for gmail> and the clear data, hopefully that will do the trick
SOLVED!
It was not the phone. Somehow, a setting got changed on my gmail that deleted copies when downloaded via pop. So when my thunderbird on my home computer downloaded the messages, it deleted it. Not sure why that setting changed since I haven't touched since setting it two years ago, but that was it.
Just in case - change your Gmail password

Gmail Issue

For starters, this is a stock maxx device, had it since the release.
I go to Ashland University in Ashland Ohio and we use @ashland.edu gmail accounts. Our 'oh so wonderful' IT department has deemed that incoming freshmen are too stupid to remember multiple passwords for various logins across campus so they set up this "Active Directory" system in which you create a master password and its changes all passwords across all logins. So I changed my password today using the AD system...
..only to find it also affected my gmail. Now, I am unable to sync my emails to my phone through the gmail app. I cannot download anything in the marketplace, and I get an annoying popup about google talk failing to authenticate.
I've read that you should get a popup that allows you to change the password on your device via the market or the gmail app.. I've had neither. Unfortunately this is my primary account as well so I can't just delete it and re add it.
Does anyone have any work around so I don't have to wipe my phone? I'd really hate to lose everything that I can't backup via my SD card and all of my custom made widgets and what not. I figured it might have to do with the fact my gmail was an @ashland.edu instead of a @gmail.com
Thanks.

Contacts disappearing after reboot on ICS

I've got an HTC Desire HD that's been rooted and have tried out several ROMs, the last couple have been ICS. I would like to stay with an ICS ROM but there seems to be an issue with contacts. I sync my contacts (and calendar) with Outlook via MyPhoneExplorer, Google isn't in the running here. On GB all is fine and both contacts and calendar go into a 'phone' memory. With ICS this 'phone' memory has gone and you have to sync with your gmail account locally. With ICS the calendar is fine but if I reboot the phone (it gets switched off most nights) this causes all contacts to disappear. I usually use Contapps as my contacts app but the stock People app also shows the same behaviour. Tried all the settings I can think of, and SEARCHED the forums (and further afield) so far, but still the same.
In all cases I've set up my Google account but then turned off ALL synchronisation, as I want to keep things local to my phone and PC. The calendar works fine, it's just contacts. I've checked with my gmail account online and it does NOT have copies of my contacts or calendar so it would appear that 'not syncing' is not the issue as my phone's calendar keeps it's data intact.
Also, call history doesn't seem to get deleted either but you obviously just get the phone number in each entry, with no contact details.
Using the stock People app to check (though other contact apps show the same lack of contacts!). I've tried 3 different ICS ROMs and at least two have shown the problem (the 3rd may have done but that was the first I installed and may not have checked). I've seen other comments both on xda and the wider interweb that indicate that I'm not the first to see this but there doesn't seem to be a consensus on the solution, if any.
Can anyone shed any light on the issue? Or at least have details on how Google changed contacts operations in ICS?
Oh, I know that I "could" sync with Google, but I don't want to. I know all the arguments for and against and I'm in the "against" camp on this one so comments along the 'just sync with Google' line aren't that useful. No disrespect to those that think differently ....
Ta.
OK. More information. I've noticed that the contacts database file .... /data/data/com.android.providers.contacts/databases/contacts2.db ... gets overwritten on the 2nd reboot. (File Manager tells me its a smaller file AND the timestamp gets updated). I've deleted ALL files in ... /data/data/com.android.providers.contacts/databases/ ... and they get re-created on a reboot but after syncing they still get overwritten on the 2nd reboot.
I've also tried to 'fix permissions' from ROM Manager but no change.
Anyone any clues as to what could be going on?
Ta.
Thought I'd sussed it. Did a factory reset, re-installed all my apps via Titanium Backup then used Rom Manager's 'fix permissions' (and rebooted obviously). Reinstalled my contacts and it took until the 3rd reboot before they disappeared again ... :crying: However, I now have a 'Me' profile I created and this does NOT get deleted. As the file is in the same directory and has the same permissions there has to be some boot process "amending" the contacts2.db file. But what the heck is it? Anyone point me to docs. that describe the supposed Android boot sequence?
Ta.

Exchange Corporate email settings problem solution [JB 4.1.1]

I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
buzban said:
I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
Click to expand...
Click to collapse
Hi there, I think im glad i found this thread although not sure it will help with my corporate mail problem. My problem exists only with contacts not syncing from my corporate exchange account. My mail and calendar is ok just no contacts sync.
You mention to force stop the stock email client, can you advise the steps and exact name of the process? Do you mean in manage apps - All - Email ? I cant seem to stop that process its all greyed out.
Any help would be greatly appreciated, due to my role i really need my exchange contacts to sync.
Cheers,
Hi guys,
My experience is different.
If you have problems to sync your email you need to clear all previous mobile connections from outlook (via outlook web access) and set up your account from zero on the device.
Quick question why do you use a third party email client? Do you have Samsung device? Got the same problem and had to move to a asop (CM10)
Samsung email client and exchange doesn't work well since the original Galaxy.
Regards
Sent from my GT-P1000 using Tapatalk 2
solution for me
For me what solved was a solution I found in another post here in the forum: http://forum.xda-developers.com/showthread.php?t=1774978&page=2
In summary:
"Settings --> Data Usage --> Menu --> and check Auto Sync Data
Try setting up Exchange account again and you'll see the prompt to activate a Device Administrator this time. "

Changing server settings

Hi, everyone, I am new here and I realise my question may be pretty basic to most of you but here goes. I need to change the server settings in Outlook on my Samsung Galaxy A21s. I have input the settings I was given by Sibername and I am in direct contact with them but nothing seems to work. This has been going on for about 3 days now and and I have spent 10 hours today trying to resolve it. I have uninstalled and reinstalled Outlook, and 'reset all settings' and at Sibername's suggestion I have tried different passwords and user names. Their latest suggestion is that 'It could be possible that your phone has cached the password. I would recommend deleting the email address already created, restart your Smartphone after and then try setting it up again using the same setup.' I have just emailed them to ask what they mean by deleting the email, i.e. do they mean delete the account? I have already tried to do that but the account does not appear on the Manage accounts page (only Gmail). What haven't I understood about all this? Has anyone else had similar issues? this is driving me mad!

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