Hey everyone, I realize this thread is VERY common but I have a good question. I have a line that I upgraded in March and received $60 off my bill. I DID NOT use the phone upgrade though. Come April 1st will I lose this upgrade for the unsubsidized phone or can I wait for the EVO 3D and use it then?
Danke!
how ong have you been a customer? how much are you paying for your plan?
You'll still have your full upgrade after april 1st, after you use it then you are boned for two years, if your payment amount isn't great enough. Got that from a sprint rep. Hope this helps.
Edit: just talked to sprint and sad to say, after april first, you will revert to a two year upgrade. Sucks!
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I talked to a sprint rep on the phone (someone in India) and basically told her that if they didn't give me the upgrade I would leave sprint for AT&T. I had AT&T before, no problem going back to them if they do a bait and switch on me. If you're polite and thoughtful, they probably will help you.
They transferred me to an American woman (probably because she was more experienced to handle people cancelling, most likely was retention), and she was able to make sure my upgrade would be transferred over. If it doesn't happen tomorrow, I'm switching carriers
Samzebian said:
I talked to a sprint rep on the phone (someone in India) and basically told her that if they didn't give me the upgrade I would leave sprint for AT&T. I had AT&T before, no problem going back to them if they do a bait and switch on me. If you're polite and thoughtful, they probably will help you.
They transferred me to an American woman (probably because she was more experienced to handle people cancelling, most likely was retention), and she was able to make sure my upgrade would be transferred over. If it doesn't happen tomorrow, I'm switching carriers
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I think that I'm going to call and try that. I have been with sprint for a while, not ten years but about 5, and I have waited on my upgrade since Nov for a better device to come out. I don't want to cancel and don't want to play the add a line/cancel a line game so I will try this. Thanks
windriff18 said:
You'll still have your full upgrade after april 1st, after you use it then you are boned for two years, if your payment amount isn't great enough. Got that from a sprint rep. Hope this helps.
Edit: just talked to sprint and sad to say, after april first, you will revert to a two year upgrade. Sucks!
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looks like were all hearing mixed things....
i just got off the phone with sprint (india) and after 15 minutes and lots of hold, we came to the conclusion that while i am currently sprint premier, i will only qualify for premier silver after tomorrow.... normally that means every year i get $75 for an upgrade, and $150 every 22 months
but since i will be eligible for an upgrade (in june) under current premier qualifications, i will NOT lose that upgrade come evo 3d time.... but that AFTER i upgrade this time, i will change over to the new color system, and will only be eligible for $75 in june 2012, and $150 in april 2013.
i hope this helps people understand the situations
tl;dr : current premier upgrade = youll retain until after your next upgrade , then becomes silver or gold premier
Yes...there are many conflicting stories...i too am in the same situation. Basically my friend and sprint told me to upgrade and then return the upgrade and go back to my old phone. He told me that usually it will reset you back to eligible. I'm not sure if its going to work but if not I can always raise hell All who are eligible now and got word that you will "retain" eligibility please post your results after April 1. I will update once i return the phone.
jdmtsx said:
Yes...there are many conflicting stories...i too am in the same situation. Basically my friend and sprint told me to upgrade and then return the upgrade and go back to my old phone. He told me that usually it will reset you back to eligible. I'm not sure if its going to work but if not I can always raise hell All who are eligible now and got word that you will "retain" eligibility please post your results after April 1. I will update once i return the phone.
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well if i go june whatever to upgrade to an evo3d after i preorder it.....i will raise all ****ing hell if sprint tells me i am not eligible....i will get an upgrade
minieod said:
looks like were all hearing mixed things....
but since i will be eligible for an upgrade (in june) under current premier qualifications, i will NOT lose that upgrade come evo 3d time.... but that AFTER i upgrade this time, i will change over to the new color system, and will only be eligible for $75 in june 2012, and $150 in april 2013.
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I was told that I would lose my early upgrade on April 1st, so I would have to wait until my 2 yrs is up in November in order to get the discount.
i was told today by a sprint rep, That you shouldn't lose your upgrade. The change will start after u upgrade, then the two year or one year thing should start.
I received a letter from Sprint. I sent an email asking about the change and how long I've been with the company. I don't have the letter on my phone so I can't post it but paraphrasing it said that as of now (beginning of March when I got the letter) I would be eligible for a full upgrade June 1 (used an upgrade on my evo on launch day 6/4/2010). As of April 1 I would be reverted to premier silver status and would no longer be eligible for an upgrade. As of September 1 of this year I will reach 10 years with sprint and be switched to premier gold and receive yearly upgrades. When the pre-order date for the evo 3d is announced I'm going to try and get that changed. As of now though, according to the letter, I'm not eligible till 9/1.
It definitely seems that people are getting conflicting information. The letter I received is the same information that someone on the evo forum who works for sprint retentions gave.
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The whole new Sprint Premiere thing is a little out in left field if you ask me. But it is much better than what Verizon is doing to everyone.
As for my upgrade I have been holding off on my upgrade since Oct 2010.
So I am sitting on a 150.00 credit to my Evo 3d.
My poor Evo 4g will feel so alone.
Which reminds me I need to goto sprint today and yell at them about my LG Optimus I put on my plan recently. (They didn't give me the line transfer credit, nor my 100.00 mail in rebate for the phone.)
Wonder why there would be different responses? Don't all of the sprint reps get the same info? Got a different response, myself, between the first day of ctia and when I posted...
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I actually received a response back from my e-mail as well as a phone call from a an Account Services Specialist from Sprint and they offered to extend the upgrade until my contract ends. They definitely confirmed though that if you were Premier Silver before, you will lose the early upgrade until you qualify for Premier Gold.
I was eligible april 1st and thats when the premier program changed so I lost my upgrade and so I called sprint yesterday about my status and after 5 mins they agreed to change my status within 24 hours... they changed my upgrade status in less than 3 hours... but after i get the 3d i'm screwed for 22 months... but I'm getting the best buy buy back program so I will get like $300 or so back when i trade in to make up for not being able to upgrade yearly then I can just buy a new phone at regular price...
I just checked my account and I'm good to upgrade in Nov. I like what I see with the 3d but I think I'm going to hold out for the next big thing. Funny thing is my wifes line (secondary) got upgraded back in Oct thru wirefly but on the sprint site it still shows her eligible for an upgrade. We live in SD so when we got evos we had to change our numbers to a different state to activate them. I wonder if that eligibility is false. Lol I'm going to try to get her the 3d with it to see what happens.
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My upgrade was in Feb and I still havent used it because I'm waiting for the Evo 3D. I was told that I would lose it after April 1st, but I asked to speak to a surpervisor because I was suppose to be Gold anyways because my plan was always over $89.99. So once they looked at my account they changed me to Gold and put my upgrade for april 1. I was happy. I also called the sales people to change the website to reflect my upgrade and they did. Anyone of yall can be Gold member by staying on a plan over $89.99 for 3 months. if you do it now then you can get the Evo 3D by June. If the plan u have now is $69.99 call them and they can change it to a plan over $89.99 so you can get the upgrade in time. The customer rep I spoke to looked at my account and I've had the simply everything plan for months. It was only in March that I went down to $69.99. So that put me to the silver premier. So what they did is back dated it to reflect that March was also Simply everything. They helped me big time cuz I didnt want to lose my upgrade. Call and do the same. I always tell them to note the account and I even talk to a supervisor because I tell them that the story changes everytime I speak to someone different. I hope this info helps all of yall who lost their upgrade but I fought to keep mine. To be a Gold member just stay on a plan over $89.99 for 3 months.
add me to the list.
in January it said "150$ OFF on May 1st, 2011."
now..."75$ OFF on May 1st, 2011, 150$ off on March 1st, 2012"
FFFFFFFFUUUUUUUUUUUUU
Nrre said:
add me to the list.
in January it said "150$ OFF on May 1st, 2011."
now..."75$ OFF on May 1st, 2011, 150$ off on March 1st, 2012"
FFFFFFFFUUUUUUUUUUUUU
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Give Sprint a call or e-mail them and they'll most likely work with you like they did with me and i'm sure others.
ydoucare said:
Give Sprint a call or e-mail them and they'll most likely work with you like they did with me and i'm sure others.
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nope.... only if you had a note on your account about it, or if you had your upgrade before april 1st.
on their website I'm only eligible for the $75 upgrade now and on 9/1/2011 I am eligble for the full upgrade.
BestBuy.com(RadioShack.com, Amazon.com...) upgrade checker says I'm fully eligible as of this past June 1st. I have a preorder at my Best Buy. Should I worry about what the Sprint website says will I be ok based on what the BestBuy upgrade checker says?
I need to call Sprint tomorrow and change my plan from SERO to SERO-P before Friday, so I'm wodering if I should just let the upgrade thing go as is and be ok or try to get them to give me an early update.
Anyone else see these different dates between the oline upgrade checkers and what Sprint lists?
FYI, My 2 yr contract is up 11/1/2011.
Thanx
You get an upgrade every 22 month for silver members. Your contract ends 11/1 and your upgrade is 9/1.
Buff McBigstuff said:
You get an upgrade every 22 month for silver members. Your contract ends 11/1 and your upgrade is 9/1.
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That's what I expected, but all the other online upgrade checkers show me my 11/1 contract end date(correct) and a "fully eligible" date of 6/1. I'm just wondering if it's something specific to these stores allowing earlier upgrades.
Doesn't the information that Best Buy and others display comes directly from Sprint anyway?
Well, I gave Sprint a call directly and according to them I am currently eligible for the full upgrade and was eligible as of June 1st, which is what the upgrade checker was saying.
Not sure why, cause I was expecting the 9/1 date, but I'm not gonna argue.
As a side note, man was that a pleasant experience with Customer Service. It's NOTHING like it used to be. Kudos to Sprint on that one.
Just curious why you need to upgrade to SERO-P before Friday? Why not just do it when you get the phone? They can do it all right there when it's ordered.
So the $199.99 is only good if you are upgrade-eligible? Not a blanket pricing for a new two year contact?
ret4425 said:
So the $199.99 is only good if you are upgrade-eligible? Not a blanket pricing for a new two year contact?
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Right. But people have been lucky with Telesales and Retention and are getting their dates changed so that they can get the 2-year price now.
eXplicit815 said:
Just curious why you need to upgrade to SERO-P before Friday? Why not just do it when you get the phone? They can do it all right there when it's ordered.
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Because I fear Best Buy will not know what they are doing, when they do the activation and me losing SERO completely.
eXplicit815 said:
Right. But people have been lucky with Telesales and Retention and are getting their dates changed so that they can get the 2-year price now.
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I sent a tweet to @sprintcares and asked if I could upgrade without penalty. They sent me a reply back within five minutes and after exchanging an e-mail, they allowed me to upgrade now. I'll be ordering my 3d soon.
The store I am getting my 3d from has already said I have the full upgrade, and that it is only good till june 30th. If I go past june 30th I have to wait till november. Now I'm not sure what that means but I'm not gonna argue...Especially since the site tells me, that november is my upgrade date.
eXplicit815 said:
Right. But people have been lucky with Telesales and Retention and are getting their dates changed so that they can get the 2-year price now.
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not totally correct
ret4425 said:
So the $199.99 is only good if you are upgrade-eligible? Not a blanket pricing for a new two year contact?
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the $199.99 is also for new 2 yr contract for new customers who also can get an additional $125 service credit if porting a number..number to be ported you up to 72hrs to do it I believe
http://shop2.sprint.com/en/stores/popups/cl_port_in_credit_125_popup.shtml
Does anyone have any good intel as to when we may see the Titan at AT&T? Also, is there any new news as to when we might get Skype for WP7? Christmas is coming and I'm due for an upgrade!
Dave
XATAGuy said:
Does anyone have any good intel as to when we may see the Titan at AT&T? Also, is there any new news as to when we might get Skype for WP7? Christmas is coming and I'm due for an upgrade!
Dave
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Microsoft held a big WP7 event in NYC today. They showed off all the phones.
The only good tidbit out of the event (that we did not already know) was that the HTC Titan on AT&T would be priced around $200.
No release date was given by AT&T and the demo units were not even branded, which makes some reporters think it will be some time before we see units in the stores.
So, I am waiting also as I am eligible for an upgrade and will use it for the Titan!
Eligible for an upgrade myself, dying to get one.
I was at an ATT Corporate store yesterday looking at the Focus S and he said their releases were on the 1 and 3rd Sundays of the month. He thought it was probably going to be Nov 20th. He didnt have any exact knowledge of the date. He didnt think any other major ones would be released after that for the holidays.
Rcf686 said:
I was at an ATT Corporate store yesterday looking at the Focus S and he said their releases were on the 1 and 3rd Sundays of the month. He thought it was probably going to be Nov 20th. He didnt have any exact knowledge of the date. He didnt think any other major ones would be released after that for the holidays.
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Confirmed by AT&T today online that the Titan will be in stores November 20th.
happy Dance, cant wait. Too bad I am working that whole day
Europeans who have yet to buy the phablet will be able to do that in by late November, a Samsung official stated recently.
As much as I want to don't think I'll hold out that long. I can handle Oct but we will see I hope the reports are wrong
Me too cause i sold my S6 i thought to get it in september.But sempteber seems to be just for recall's and i hoped for a eary october release...
Now they say end of November wich is crazy cause im using a galaxy S4 wich i borrowed from a friend and its horrible compared to my S6 and i have to charge it like 5x a day and its wifi isnt working so end of November is a no go for me eather early October or im thinking of S7edge or One+3
It looks like your post is now possibly incorrect, it has now been confirmed that the release date for the Note 7 in the UK is October 28th, I imagine this would be the same for the other major economies of Europe. This tallies up too with the pre-order I made with Carphone Warehouse, they also stated 28th October a few days back.
Here is an article that is now reporting that Samsung have announced an official date for the UK, i expect more related articles will pop up shortly.
http://www.trustedreviews.com/news/samsung-galaxy-note-7-new-uk-release-date-exchange
Ye dates change every day Imo a lot of copy&paste journalism at the moment :/ Ant a lot of them write **** without proof. All those S7E burning up too, about that new N7 burning up in China... And now this EU release date. Anyway I preordered on AUG17 in EU and should get it on OCT4... if I'am not getting I'am going to user rights and suing the **** out of Samsung and my seller...
SAMMOBILE said 28 october
even so, 28 october is still damn far
probably voadafone, orange and others will take most of them and the leftovers will be available for the public
http://www.sammobile.com/2016/09/29/poll-will-you-still-buy-a-galaxy-note-7-after-october-28/
Allen_Jolynn0 said:
Europeans who have yet to buy the phablet will be able to do that in by late November, a Samsung official stated recently.
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Link? Sales in Korea start October 1st. I'd expect sales in the U.S. to resume as soon as the initial exchanges are fulfilled - let's say the first or second week of October. End of November sounds kind of inaccurate for a market as important as the EU. Of the 2.5M phones "sold" a large portion never left the distribution channel. Meaning they were never opened and put in consumer's hands. Apparently Samsung's x-raying those phones to inspect their batteries and if good they'll be redistributed. I think mine's one of those because its build date was 9/7 in Korea and the box had been opened and resealed twice. If 1M of the unopened recalled phones can be determined safe and put back in the retail channel than getting inventory on the market should be fairly quick.