[Q] HTC Eris boot problem inquiry - Droid Eris Q&A, Help & Troubleshooting

Hello all. I'm a brand-noob (my phrase, thank you) here.
I have received a Verizon HTC Eris phone that boots to the red triangle with exclamation point (three droids on skateboards prior to the triangle screen). I have no information on what was done on this phone prior to my receiving it. I have read here that the three droids means that it has been rooted, and that the red triangle means a stock recovery is on it.
I can only "Up Volume + Power" to get this - "E:Can't open /cache/recovery/command". Other than that, I can't seem to get to anything else on the phone.
Now, upon connecting via usb to my computer (Windows 7), I can get Windows to recognize the "Android Phone", but not specifically an HTC Eris. I do not have HTC Sync installed. I have used ADB to root another phone (MyTouch), but this phone does not show up when I check for devices via "adb devices".
I am hoping someone can offer some simple steps that I can do to work towards fixing the phone. Thanks everyone for your time. !

This may help you:
http://forum.xda-developers.com/showthread.php?t=992916
Good luck.

Thanks for the reply phone_cell. I had already read/seen that post.
I cannot see any boot information at all, it shows the skateboarders, then the red triangle. The phone shows up on my computer, but only as an "android storage device". I'm not sure how I can check anything via my computer. I have installed PDAnet prior, and read that it should have installed the phone drivers. ? I installed HTCSync on a different computer and it doesn't see the phone.
If there is no way to fix this phone, then I understand. I would like to think that there are ways (standard methods ?) to check and/or re-install a phone (any phone) back from something like this. ? ...Thanks again for your time and expertise!

I was happy to try to help you. I recommend you send a PM to bftb0. If your Eris can be brought back to life, bftb0 will know what to do.

Bummer. bftb0 does not receive private messages, or at least not from me. Maybe someone could relay the forum post.
I am still digging and digging to try and figure something out. If I could get my computer to communicate properly with the phone, I'm sure I could re-install/fix the boot problem.
Anyone have ideas on how to install a usb device that's stuck in recovery?
As always, thanks thanks thanks. And thanks.

I made a post asking bftb0 to lend you a hand.
http://forum.xda-developers.com/showpost.php?p=15386610&postcount=33

Are you able to get it into fastboot mode? To do so, the phone needs to be completely off first...pulling the battery if needed. From there, first hold down the green send/call button then press and hold the red power/end button at the same time. Holding both should bring you to the fastboot screen which has three small skateboard andy's at the bottom and the word FASTBOOT highlighted in red. If you get there, post what the top two green lines say. Post #4 in the thread phone_cell gave shows an example of what you'll see. I would also try and follow bftb0's directions in post #5 about using the "Official" RUU utility to install usb drivers but make sure to stop before actually flashing anything to the phone. After that, download the fastboot tool and then with the phone connected through usb, see if the command "fastboot devices" lists your device ID.
Getting that far is promising and you can proceed with bftb0's directions in that thread to flash with HBOOT, load a recovery, hopefully eventually get a custom ROM flashed.

Hey MongooseHelix (great nick). Thanks for your reply.
No, the phone does not boot into fastboot, or anything else. There's plenty of resources here for all the different methods for booting and such. I've read hundreds of threads and pages. I've tried them all (and to success on other phones). It only gives me the recovery-stuck-ness.
The more I think about it, the more I think it has something to do with me not having this certain phone installed on my computer prior to receiving it. ? What would other people do to remedy something like that..? Find a working model to get the drivers working? Hmmm. Thanks and thanks again folks.

If you haven't already, how about installing the android-sdk(try the exe if on windows):
http://developer.android.com/sdk/index.html
Then run the SDK Manager.exe from the SDK directory. I'd download the latest SDK tools, SDK platform-tools, and the USB driver for Windows. Make sure to add the tools and platform-tools directories to your path...instructions at the end of Step 5:
http://developer.android.com/sdk/installing.html#sdkContents
With the phone on and connected through usb, see if running "adb devices" from the command prompt recognizes the Eris.

Yes, I had the android-sdk installed prior to receiving this phone. I did run it and update everything within it (per everything I researched online). But, the phone still doesn't show up via "adb devices". I feel like because the phone is stuck in recovery, it's not letting the computer do anything hardware-wise with it. ? Not sure.

Not sure what else to suggest. Without access to recovery, fastboot, or hboot along with not being able to connect through a comp, it unfortunately sounds like it might be hard-bricked. I'm certainly no expert at reviving an Eris so someone may know a way to to fix things...maybe bftb0 will come work his magic. Good luck and if I find or think of anything else I'll let you know.

The red triangle screen is indeed a splash screen for the stock recovery.
The next question is whether you are able to proceed beyond the "splash screen" and attempt to perform a "factory reset" procedure using the stock recovery menus.
There are two ways you get past the stock recovery splash screen, and it depends on which version of the stock recovery is installed on your phone have.
(1) press & hold Vol-Up+End simultaneously (with the "red triangle" splash screen showing)
or
(2) press the Home(soft-key)+End simultaneously (with the "red triangle" splash screen showing)
Do either of those cause the <2e> recovery menu to appear on the screen? If so, perform a "factory reset" using that menu, and THEN see if you can get alternate startup modes to occur (after powering off the phone before each trial):
End (only) => Does anything boot now?
VolDown+End => HBOOT
Send+End => FASTBOOT
VolUp+End => Recovery boot (red triangle screen again) **only works if HBOOT > 1.49.xxxx
Please do not say "I tried everything" in your reply. It is extremely non-specific, and conveys no information about what you actually attempted.
bftb0

Many thanks for the reply. !
With the recovery splash screen showing, upon holding "Volume Up + End (power)" I get = E:Can't open /cache/recovery/command Now, I am able to clear that message by pressing "Volume Up + End" again, however it just goes back to the recovery splash screen.
I held down Home (on the glass) + End (power) and nothing happened.
?? Any suggestions ?

Also... my reference to "tried them all" in my earlier post meant that I have tried just about every combination of simultaneous key pressing upon powering up (booting from no power) the phone. I am also familiar with the recovery menus on other phones - I have not seen it show up on this one (per my most recent post as well).

cjslugbug said:
I get = E:Can't open /cache/recovery/command
Click to expand...
Click to collapse
That message is quite normal. However, what usually happens is that the (stock) recovery <2e> menus appear immediately after that message.
I guess this suggests that there is something wrong with the phone (hardware) or the recovery.
I'll give it some thought (check this thread every so often), but I don't see an immediate way out of your situation.
bftb0

Well, I certainly appreciate the replies. Thanks!

Does
VolDown+Send+End
do anything interesting - either from a phone off condition, or when the "can't open /cache/recovery/command" message is on the screen?
Was there a (properly formatted) SD card in the phone when you performed all the prior button-pressing experiments?

Booted with "Volume Down + Send + End" = same, straight to recovery splash screen.
I then "Volume Up + End" to get "e:can't open /cache...." and tried "Volume Down + Send + End" = no changes.
I have an sd card in it that I used to root a MyTouchSlide recently. It has ClockworkMod recovery on it (update.zip). I have done every procedure I've mentioned in this thread with and without the sd card in the phone.

I just reread the whole thread.
I understand that you tried all the standard button-press-startup methods, and the only thing you can get to work (partially) is the first part of the standard recovery boot. What you didn't say explicitly is, what exactly happens when the standard button-press operations fail:
- nothing at all (screen stays black, not a single LED blips, etc)? or,
- every start sequence results in the recovery splash screen? or,
- the three skating droids appear but the screen freezes that way? or,
- other?
Here is what you are up against:
The standard recovery does not start up an "adbd" daemon, so worrying about drivers is not likely to get you anywhere: under normal circumstances, "adb" simply doesn't work with a standard recovery.
There are two exceptions to this:
(1) The (leaked) HTC "Root ROM" does start an adbd daemon (but "adb shell" won't work)
(2) The Leak-V2 recovery had a race condition that allowed less than 20% of the folks who tried it to get an adbd daemon to persist. (Search for "tereg" root). It's a huge long shot.
Whether either of these apply to you is indeterminate, as we know neither the bootloader version that is on your phone, nor the version ofthe (damaged?) recovery on the phone.
One more question, and then some straws to grasp at:
- when you plug the phone into the charger, do you see the amber/green LED light up?
- repeat every one of the "standard-button-press" sequences, but make sure that before each start sequence, you pull the battery, press all buttons, wait 10 secs, and then reinsert the battery. Long shot, but what have you got to lose?
bftb0

- what exactly happens when the standard button-press operations fail:
The three skating droids appear (for a few seconds, as per a normal-type boot is beginning) but then the screen freezes to the recovery splash screen.
- when you plug the phone into the charger, do you see the amber/green LED light up?
Yes, I see the amber/green light. The light seems to operate as if it is charging normally.
I will try your 10 + second-battery-pull-button-combinations method here in a while.
Really appreciate the thoughts/help on the matter. !!!

Related

[Q] LG Vortex stuck at boot screen, can anyone help to get into recovery mode?

I rooted my LG recently to get rid of the crapware that was on by default. But, of course, it wasn't enough for me. I tried to flash a new ROM, and everything went to hell. Now the boot screen won't go past the LG logo. Does anyone know how to reset the device back to factory standard?
Hard reset doesn't work (home + volume down / up + power)
Windows/Linux doesn't see the plugged in device.
adb doesn't see the plugged in phone
I tried to put cyanogenmod on, which was probably a bad idea. I've heard that this problem may be irreperable, and I just want to see if there's any way to avoid having to try and deal with Verizon.
Before flashing (using rom manager), I made sure to choose the backup the current rom option. I've heard that I should be able to restore that backup, but there's no way to actually connect to the phone at the moment.
Any help would be appreciated.
EDIT: I've gained access to the SD card by plugging it into an external reader. I can see the recovery image that clockwork made. How can I get the phone to boot into it?
theevan117 said:
I rooted my LG recently to get rid of the crapware that was on by default. But, of course, it wasn't enough for me. I tried to flash a new ROM, and everything went to hell. Now the boot screen won't go past the LG logo. Does anyone know how to reset the device back to factory standard?
Hard reset doesn't work (home + volume down / up + power)
Windows/Linux doesn't see the plugged in device.
adb doesn't see the plugged in phone
I tried to put cyanogenmod on, which was probably a bad idea. I've heard that this problem may be irreperable, and I just want to see if there's any way to avoid having to try and deal with Verizon.
Before flashing (using rom manager), I made sure to choose the backup the current rom option. I've heard that I should be able to restore that backup, but there's no way to actually connect to the phone at the moment.
Any help would be appreciated.
Click to expand...
Click to collapse
LOL wow i just did the same thing ... i am "was" experimenting with the optimus v cyanogen rom and now im stucc at the skate droid screen.. any help would be nice
msg me for help got my self out of it
u got out that situation? i installed a app and my phone needed to reboot now im stuck
I need help. Vortex stuck on LG logo after i flashed a rom using rom manager!
Please Please help!
infamousr60z said:
msg me for help got my self out of it
Click to expand...
Click to collapse
Consider posting how you did it here for everyone to see.
naenee said:
Consider posting how you did it here for everyone to see.
Click to expand...
Click to collapse
Yes, please do post it. I attempted the LOL 1.4.2 rom for Optimus One and am now in this same situation. I have a working rom on my sd card if I could just get to the recovery screen.
[Solved!]
s3rvant said:
Yes, please do post it. I attempted the LOL 1.4.2 rom for Optimus One and am now in this same situation. I have a working rom on my sd card if I could just get to the recovery screen.
Click to expand...
Click to collapse
I read a few posts mentioning that they were able to reset their phone using their ac adapter, but I hadn't any luck trying it that way, until a good friend of mine used some google-fu to determine that the order in which you do things matters! Here's the steps I had to take:
Remove battery from phone
Begin holding power, volume down and home
Plug phone into ac power WITHOUT LETTING GO OF BUTTONS (wasn't easy for me either)
Phone should boot into recovery (in my case the custom recovery)
You can let go of those buttons now
Install battery
Flash your phone and rejoice!
THANK YOU! The part I wasn't getting was the plugging into A/C while holding the buttons down...you're a lifesaver!!!
This did not work for me. I tried putting the phone into recovery mode, but it still just booted up as normal. I'm running out of ideas and patience here...
Please use the Q&A Forum for questions Thanks
Moving to Q&A
Lgtools
estoy en la misma situacion, yo cuento lgtools de Setool Box3, la cual soporta lectura y escritura de sistema de Lg vortex vs660, pero no logro que me lo detecte para cargar firmware completo, mi problema fue que flashe el recovery desde el ROM MANAGER y se queda en el logo.
I recovered my friend's phone using the following procedure
I just fixed a friends phone so I thought I would share in case it helps anyone. This is for the LG Vortex on Verizon. Might work for other carriers.
Download and install the Vortex drivers from LG's mobile support site www dot lg dot com/us/support/mc-support/mobile-phone-support.jsp
Download and install the LG Mobile Update utility www dot lg dot com/us/support/mc-support/mobile-phone-support.jsp
Run the LG Update app and make sure your phone is up to date. You can also try the Recover option if it can't update. This phone's firmware was up to date.
Install the Android SDK from google.
Access backdoor recovery through ADB
Plug phone in to laptop usb
Press and hold down the volume down key, the home key, and the power key at the same time. Keep them pressed until the screen goes black then you can release. If it goes in to some other visible recovery you can simply skip some of these steps
At this point your computer should start to recognize the phone and go through a series of driver installs
Once that is complete you should be able to go to the command line and enter the ADB shell
Follow the procedure at the following link to get the clockworkmod recovery installed
androidforums dot com/getitnowmarketing/330813-all-one-recovery-thread.html
Once you are able to boot in to clockwork, immediately do a backup. Then clear your data, cache and dalvik cache, then reboot. This won't always work, but many times it will allow you to boot a ROM that gets stuck booting (like this phone). If that doesn't work then just go back to recovery and utilize a manual ROM flashing procedure you can find on many forums.
This process worked great on this phone so hopefully someone else may have similar luck.
Sorry for cutting up the links, i'm new to the forum. Just replace the "dot"s with . obviously.
Try this worked for me
Here's a different method of unbricking your vortex V660. With limited support and methods for this device it seems to make everything more complicated in finding a soluttion around certain but complex problems. I tried to use some of the other metheds listed on android central and XDA...such as, taking the battery out, holding home, vol -/+ and power key at the the same time the phone back in while it was connected to the computer. I wasnt able to get anywhere with these methodes,I also thought qbout trying the unbutu method to unbrick it then I thouht that was to much of an effott. I read all the comments and differnt methods and decide it wasn't worth the risk, I re-woked a different method for unbricking, there's prob about a 90% possibility of it working for your LG.This just happenes to be my own solution or workaround if you find yourself screwed like i did with no type of support.
The reason this didn't work was because I didn't have cwm installled nor did the phone have the original firmware installed, my mistake, I wiped that off too, happenes when you have to much to drink lol, the hard reset buttons were a no go as well since they take you into cwm or the orignal firware from verizon {all mine did was take me to a black screen because there was nothing there for it to load.} Some how or another all was wiped clean and I was in a catch 22 while being bricked. I found the vs660 recovery firmware but I knew i really didn't need to install it so i didn'nt.The bricked happened after I installed Titanium Backup then uninstalled launcher pro so then I restarted and got to the point where the ring Fire or boot animation was trying to load ,and it just just hung there. I don't care for the app launcher pro I would rather use awd launcher, if u haven't noticed you have to pay for the pro version of launcher pro just to rezize widets, so im wondering why this app was added to the Rom Cyan7.2 in the first place. So with no cwm, no stock image, and no way to make an sdcard boot into m to unbrick it my hopes and last resort were to pray that.I had usb debugging enabled.
First thing you have to install is called jdk-7u3-windows-i586] the other file called installer_r_windows wont't allow you to install until the install of JDK is complete.It'd ok to lauch the installer-r26-windows first because it ill drnf you directly to the site to downloadthe JDK file. Install these two programs first, (google how to ADB tutoria if needed? So after downloading that you will need to download the right drivers (for the voerex) Software name (Driver_WHQL_ML_Ver_4.9.7_All_Win7_LGEAll)(Google Search It)} There's 1 other thing we to have to do before seeing if your decice is listed in ADB. We need to add a line to the Envioronment Varibles section under System Variables at the bottom. Here's how to get there in Win7, right click on my computer, advanced tab, at the bottom Environmental Variblesm, click itlook down under system variables and scrooldowm until you see something called Path and add this line to end of it, ofcourse clickit edit then copy and past his line including the semicolon ;c:\android-sdk-windows\tools;c:\android-sdk-windows\platform-tools now save it amd exit. The reason this is done is so we won't have to contantly navigate through cmd prompt to the directory and list commands. This is prevent you from have to navigate to the folder evertime u want to run the program or any cmds. Now that were all setup lets connect to you phone's data cable to the pc and the phone, and again make sure abd debugging is enabled. Settings, applications, development, the check in the box for debugging, if it's not enabled you will get the turn on usb feature your phone so not what we want. Now opem the cmd prompt run the cmd cd.. then cd.. now you should C:\>, you can run the cmd adb devices now hit enter and you you see a long 14 to 16 digit # then that means your devices is succesfully connected and talking to your PC.That long # should be your MEID HEX# to your phone if you dont see that and you see somethine else then go back though the guide to see if you missed something during setup. If setep properlly in the cmd prompt type adb devices and your phone will automactically show its long#, after that type the cmd adb reboot at which point through cmd promt the device will reboot itself. Here a little secret just because you don't have youtr verison's orignal firmware nor a working ROM on you phone such as froyo 2.2.1 or 2.2.2 doesn't mean anything, you are still rooted and wont have to downgrade to 2.2.1. Side note ( z4root didn't work for my lg vortex, I tried gingerbreak 1.10 and later gingerbreak 1.2 which both worked just fine, z4root just hung on my phone, sry i bounced off topic but i took me 24 hrs of troubleshooting till I got it back up and running.
This method I would say this only applies to the ones that don't have cwm installed on their internal drive it acccidently wiped the original firware off their phones and don't have anything to boot into. I don't have the orignal verizon stock installed, essentially you hit the same buttons on the phone to do a hard reset or to boot into recovery as you normally would. If you neiher on your phone then ADB is your saving grace. Another tutorial I seen was something about installing ubuntu lunux, it just seemed liked to muck work for me, plus I didn't want linux on my box anyways, not til im ready for building a linux kluster later.
let get started...go and download the Adb software which is called Android-debug-brigde...you will also have a visual demo to guide you through the setup) (ADB file) name installer_16-windows,install this this file last to the root of C:/ once done its location will look like this c:\android-sdk-windows ( this is important to make sure you extract the exe to C:/android-sdk-windows (you can take advantage of youtube's a great resourse for viual walkthroughs} or google it,.i have had to do i know's our there , well if you more of a reader search google or xda it will breakdown the core or the installing of the actual files can't post links here but you have to post a minimum if 8 tines b4 you can post links outside this site.
Once all that's setup you need to confirm that its linked properly. Phone off or on during this process I wouldn't think it matters,my devices were on, so conntect you data cable to you usb port and the other end to your phone where you normally power it. This is the time you better hope USB Degugging is enabled. If it is you will see the little Android character and something that looks like a usb icon in the status bar of your phpne, so if you pull down your status bar is will tell your if you are in use debugging mode,. in the status bar depending on where your bricked. if you are in a booploop all its going to do it make that noise of connecting and disconnting. you may have to find fifferent approach to fix it, only solution I can give you if to try home, vol +, and power down til you get a black screen and hope it hangs there there long enough to so you clear it. So it this aproach words on a bootloop let me know in the comments.
Once everything looks good open up your device manager
Just under your computer mame u should see somethig called ADB Interface
under that from the drop arrow you will see android plactform sooner single ADB Interface, click on that and you will see android plattform sooner single ADB Interface, then under modems you will see LGE Android Platform USB Modem, and last at the bottom your youw will see universal serial bus controllers, select that and you should your see LGE Android Platform Composite USB Device, If you see all that that your 100% convered
Now to get your phone out of that nasty brick and we don't need need any firware or Roms to do it...
Open cmd prompt, type cd.. then cd.. again now your in C:\>
now type cd android/sdk/system (note the CD just means change directories) now were in the folder called c:\android-sdk-windows
From this directory is where were going to run our commands since we can't do it in cwm.
type wipe system and hit enter
wipe system you will see a alot of errors like it didnt do anything but that's ok next step
type wipe data hit enter
once done pull cable reboot phone wait to it to come up to where to you have to touch the andoid like your setting up the phone for the first time again, warming u more that lickly will get an FC during setup and it will brick again on the same screen. Repeat wipe system and wipe data again, the gp though the setup on the phone again, if have have another FC one last time so again wipe system then wipe data, this time there shouldn't be anymmore FCs, I have to go through wipe system and data 3 times b4 the FC's stooped and I will able to to to the activaton screen > My phone is a refurb so if would let me past the activation screen this time as when im loading up in CM7. last issue I faced was the accivation screen, Now I did some reading on this and there are a couple of thing you can one of which worked for me., You can tap the four counrers in the clockwise direction which didn't work for me, or what did, I click activcate then entered *228 then hung up, avtivate again *228 hungup, then activate again,*228 hugnup and this time I was able to skip activation anb and was again to load cwm and flash my phone, so its not longer bricked and I dont have to worry about the avivation all though it will comes up U can stip it and It wont keep me from me phone, I have VIOP setup over my 4g LTE, any questions about this type hack just let me know, ( I have an 18 Page Paper about how it works how to set it up, its free and no download charge for the APK) and I will post it. Forwaring the paper 18 pages long and pretty in depth, I dont explain the backend of how it works but just a little, its mainly the frontend and to set it up and all the routing.
I also have video demonistrations on youtube for bypassing the registration of your Nook Color
Channel is under wudamnify
Vortex sux
Okay ... so my vortex is nothing more than a paper weight at the moment. When I turn it on, the LG screen comes on for 3 seconds, then the screen goes blank, then it starts over again. I can't turn it off after it starts its boot loop. I have tried using the recovery keys, and nothing. If I plug it into the computer it will turn on and do the loop over and over again, and i still cant power off. I have a 4gb micro with cwm recovery, but i do not know how to get this phone to boot into the cwm recovery. your help would be appreciated.
Here's what worked for me
corydespain said:
Okay ... so my vortex is nothing more than a paper weight at the moment. When I turn it on, the LG screen comes on for 3 seconds, then the screen goes blank, then it starts over again. I can't turn it off after it starts its boot loop. I have tried using the recovery keys, and nothing. If I plug it into the computer it will turn on and do the loop over and over again, and i still cant power off. I have a 4gb micro with cwm recovery, but i do not know how to get this phone to boot into the cwm recovery. your help would be appreciated.
Click to expand...
Click to collapse
I was in a similar situation and was able to get to recovery by taking out the battery, holding down the buttons required to get into recovery and then while holding down the buttons, plugging the phone into the wall charger. Once it was in recovery I put the battery back in and flashed back to a known good rom. Not sure why this worked over just turning it on normally, but it's worth a shot.

[Q] Boot Loop on LE I/O 10.1 need help!

Hey Guys, could sure use your help... i updated my 10.1 le yesterday and that went thru fine. Later on i was playing and watching youtube and it sent my tablet into a boot loop and i cant seem to fix it. any help would be appreciated thanks in advance.
Mine did the same thing when i was streaming music. Not even Odin brought it back. I used adb to reboot into stock 3e recovery and wipe data/factory reset it, then used Odin to grt back to 3.0.1. Then i just redownloaded the 3.1 update. Hope that helps
LovellKid said:
Mine did the same thing when i was streaming music. Not even Odin brought it back. I used adb to reboot into stock 3e recovery and wipe data/factory reset it, then used Odin to grt back to 3.0.1. Then i just redownloaded the 3.1 update. Hope that helps
Click to expand...
Click to collapse
right now im having problems with adb listing the devices. adb is installed. it keeps saying that i need some APX drivers???
Drivers are here:
http://www.samsung.com/us/support/owners/product/GT-P7510UWYXAR
I had the same problem. This is what i did. Since I had already rooted my tablet, I already had in my laptop ADB and the driver for the tablet. If you don't have these 2 things, I suggest you go to the development section of this forum, look for the insrltructions on how to root, and download what you need.
I connected my tablet then went into cmd mode (DOS MODE), then typed adb reboot recovery. From there the tablet rebooted into recovery. I then wiped data and cache. Then I rebooted and it went fine, no more bootloop. In settings I noticed that it had reverted back to 3.0.1 so I just did update again. Since then my tablet has been smooth as butter.
Sent from my GT-P7510 using XDA Premium App
For those not too comfortable with ADB, I just installed PDAnet (for the fastboot drivers) and after booting to fastboot (holding power and the volume down button and selecting the USB symbol) I used the "fastboot -w" command in CMD.exe to wipe the device.
Its rather strange that a lot of people are having problems. Mine started after getting an error turning on the WIFI chip. Thank god for Titanium Backup's option to sync with Dropbox. Hope this helps.
kdietze3 said:
For those not too comfortable with ADB, I just installed PDAnet (for the fastboot drivers) and after booting to fastboot (holding power and the volume down button and selecting the USB symbol) I used the "fastboot -w" command in CMD.exe to wipe the device.
Its rather strange that a lot of people are having problems. Mine started after getting an error turning on the WIFI chip. Thank god for Titanium Backup's option to sync with Dropbox. Hope this helps.
Click to expand...
Click to collapse
THANK YOU!! Your suggestion of installing PDAnet saved me! I was having a hell of a time trying to get the right drivers so my computer would recognize the tablet has an adb device. After installing PDAnet, it was a cinch. Then I reflashed everything, wiped userdata and cache, and rebooted (I followed the instructions found here: http://forum.xda-developers.com/showpost.php?p=14600617&postcount=111) Now my tab is working again and I was getting ready to ship it off to Samsung so they could re-flash it for me.
Follow this steps
The steps are this:
http://forum.xda-developers.com/showpost.php?p=15084897&postcount=123
Obviously I have installed adroid-sdk and download fastboot from HTC page.
I'm one of the lucky ones who has had their I/O tab stuck in a boot loop on 3.1, and after trying the steps below, I am not getting it to work. I know I must be making a stupid mistake somewhere along the line, but essentially,
I downloaded the new image, boot, and recovery files into a directory on my hard drive;
I installed PDAnet;
I entered into fastboot on my GTab and plugged it into my PC;
I can tell that fastboot is now listed as a device (I suspect this means that the drivers are installed correctly and that it is recognizing a fastboot device);
Now when I try to run the fastboot commands suggested, I get 'fastboot' is not recognized as an internal or external command...
Stupid question, but I am supposed to run this command from cmd.exe, right? Any ideas what I am doing wrong so that the fastboot commands are not recognizable? I may need a dumbed down instruction set if there are steps I am missing somewhere...
engljeff said:
I'm one of the lucky ones who has had their I/O tab stuck in a boot loop on 3.1, and after trying the steps below, I am not getting it to work. I know I must be making a stupid mistake somewhere along the line, but essentially,
I downloaded the new image, boot, and recovery files into a directory on my hard drive;
I installed PDAnet;
I entered into fastboot on my GTab and plugged it into my PC;
I can tell that fastboot is now listed as a device (I suspect this means that the drivers are installed correctly and that it is recognizing a fastboot device);
Now when I try to run the fastboot commands suggested, I get 'fastboot' is not recognized as an internal or external command...
Stupid question, but I am supposed to run this command from cmd.exe, right? Any ideas what I am doing wrong so that the fastboot commands are not recognizable? I may need a dumbed down instruction set if there are steps I am missing somewhere...
Click to expand...
Click to collapse
Edit:
After trying just about everything, I have concluded there are two hurdles I still cannot pass. First, if I fastboot my device, and select the USB icon, my device is appearing in my windows device list. However, I cannot run any fastboot commands in cmd.exe window. Not sure why or what else is needed. Second, I successfully installed SDK and tried to enter recovery mode through ADB, but I cannot find the magic trick to have my device appear in ADB. ODINing back to stock did not make a difference. If I can get past either of these hurdles I am confident I can progress, so any suggestions are appreciated.
fastboot commands never seem to work for me. Always says waiting for device.
ericc191 said:
fastboot commands never seem to work for me. Always says waiting for device.
Click to expand...
Click to collapse
Which makes me wonder if I am doing something wrong. I can't even get fastbook command to be recognized. It's as if there is some fastboot software needed so that my pc knows what to do when I type fastboot. I hoped SDK was enough, took a stab with a fastboot.exe from htc I found on another forum, neither worked. How did you get your pc to look for your device from fastboot in the first place?
Sent from my SGH-T959 using XDA App
Hi .. I have the same problems before
I found out that the new ADB has moved the directory to "platform-tools"
This renders the fastboot useless "winapiadb.dll"(or something) file not found pop up window
I got that ridiculous bootloop issue right in the middle of the flight! thought I bought a $$$ junk lol
use the fastboot -w option to recover .. but it resets the whole tablet back to OE (original everything)
Hey guys,
So I have one of the Limited Edition Google IO Galaxy Tab 10.1's and I can't find a more updated thread than this. It seems this problem is isolated or mostly isolated to the Limited Edition tabs?
Anyways, I've read through the thread (as well as many other resources) and I just don't understand what I'm supposed to do to defeat the boot loop problem.
For me, pressing the Power and Volume up button (or Power and Volume down button) doesn't do a thing. The tablet does not respond at all. The only thing other than the boot loop is that I can get it into "upload mode" whatever that is.
This thread doesn't mention upload mode, so I don't know how to proceed. I can't seem to find anything in the manual about this sort of hard reset, nor can I find any information anywhere else.
Also, I've read this thread, and I do not have any familiarity with what the following software projects are: Odin, PDAnet, and APX Drivers. I also have not used the android SDK.
Also, in the third post chris eckman posted a link to some sort of Galaxy Tab drivers on samsung's site, which is now a broken link.
Anyways, while I'm a noob to the XDA community, I am a computer engineer, and I'm confident I won't have any trouble recovering this device. There's just so much conflicting information and alternatives methods that I'm not sure how to proceed.
It seems like a tutorial might exist out there that I have not yet found?
Please use the Q&A Forum for questions Thanks
Moving to Q&A
Clyde_Frog said:
Hey guys,
So I have one of the Limited Edition Google IO Galaxy Tab 10.1's and I can't find a more updated thread than this. It seems this problem is isolated or mostly isolated to the Limited Edition tabs?
Anyways, I've read through the thread (as well as many other resources) and I just don't understand what I'm supposed to do to defeat the boot loop problem.
For me, pressing the Power and Volume up button (or Power and Volume down button) doesn't do a thing. The tablet does not respond at all. The only thing other than the boot loop is that I can get it into "upload mode" whatever that is.
This thread doesn't mention upload mode, so I don't know how to proceed. I can't seem to find anything in the manual about this sort of hard reset, nor can I find any information anywhere else.
Also, I've read this thread, and I do not have any familiarity with what the following software projects are: Odin, PDAnet, and APX Drivers. I also have not used the android SDK.
Also, in the third post chris eckman posted a link to some sort of Galaxy Tab drivers on samsung's site, which is now a broken link.
Anyways, while I'm a noob to the XDA community, I am a computer engineer, and I'm confident I won't have any trouble recovering this device. There's just so much conflicting information and alternatives methods that I'm not sure how to proceed.
It seems like a tutorial might exist out there that I have not yet found?
Click to expand...
Click to collapse
Ok, well if you are running a "stock" IO bootloader, then you should have fastboot and download modes accessible to you by using the volume down and power button combo.
Have you ever gotten to this menu before? If not, then you just aren't doing it right. Let go of the power button part of this combo once the samsung logo appears, and then you should see two icons appear. If you have an IO bootloader, then you are going to go into fastboot mode, and then use fastboot to get your recovery booted. Once you get CWM booted, you can flash a stock ROM, load up stock recovery and wipe this sucker back to factory, and then fastboot your CWM recovery and install Task650's latest rom and be bootloop free. Let me know if you need further help.
Alright, first things first. Yes, this tablet is 100% stock, and I've done one major Android update, but it was not the one that broke everyone's wireless.
----------
So going step by step:
you should have fastboot and download modes accessible to you by using the volume down and power button combo. Have you ever gotten to this menu before?
So, I did once get to what I believe was the "fastboot" menu. I had four options available to me, the first one was something like "repair boot process" which I selected, because I was having a boot problem. It did nothing, and now I cannot get back to that menu.
I did get to the USB upload screen once by accident, when I was trying to get back to the boot menu, but not knowing what to do at that point. I had to shut it off.
Let go of the power button part of this combo once the samsung logo appears, and then you should see two icons appear.
Which Samsung logo? If I press both the power button and volume up or down, I get nothing. Nothing happens. If I press the power button first and then two seconds later start holding down the volume button, then eventually I get the blue swirly samsung screen. At the end of that, the samsung logo is clear. But waiting a bit longer, after about 30 seconds of blank screen, a pulsing white Samsung logo comes up, and I've never known which samsung logo to stop holding the power button. I believe I've tried every combination imaginable, and none of them work.
If you have an IO bootloader Do you mean Google I/O Stock bootloader? If not, I have no idea what this is in reference to.
Once you get CWM booted No idea what that is.
you can flash a stock ROM Where do I get that?
-------------
My bootloop might be different from everyone else's. Everyone else says "shut off the device, and then turn it on with the volume down/up held down. The problem with mine is that it NEVER shuts off! So, I can only do about 2 tests per day, because the only way I can shut it off is to let the battery run dead.
Mine switches from boot loop, and if I force that off, by holding down the power button for 10-15 seconds, then it immediately boots back up into "going into upload mode, cause unknown" If I force that screen off, it boots into the boot loop, so I can never boot from a "powered off" mode, again, unless I let the battery run dead.
I've tried every button pressing boot sequence I can think of with no luck. Can't I just upload something to the device in "upload mode" ? I don't need any data off this device, I just want it to be reset back to day 1, so that I can turn it on and use it.
Thanks so much for your help. As you might imagine, this is a very frustrating problem.
bootloop
can someone please help me ,i have a samsung galaxy tab 2 10.1 ,and its on boot loop ,always showing smsung galaxy tab 2 logo,i've tried restoring factory settings ,,didn't work ,i tried to install receovery from internal sd card says not found ,some one pleeaaase send me the steps of what to do

[Q] Droid Eris not turning on

I bought a used phone, knowing that it had a problem. This problem would cause it to stay stuck on the "three android skating" boot screen and after around 2 minutes, the phone would just turn itself off so I searched all over the internet for a solution and I came across this.
http://theunlockr.com/2010/03/16/how-to-root-the-htc-droid-eris
I followed the above guide with the utmost of care and it did not work. The problem was still persisting.
The only thing I could make it do from there is press volume up and end button. It brought me to system recovery (2e) and it gives me these four options.
Reboot system now
apply sdcard: update.zip
wipe data/factory reset
wipe cache partition
Thus, I assumed that I had to go to apply the fix through the sdcard. However, it said it couldn't open /cache/recovery/command then it showed the information on why and it said (no such file or directory).
I was then told that if the above fix did not work, I could "use the fix that Verizon uses". (refer to the link below)
http://forum.xda-developers.com/showpost.php?p=6702102&postcount=1%3Cbr%20/%3E%3Cbr%20/%3EA
I downloaded this "fix" to the desktop and ran it, whilst carefully following these instructions: http://androidforums.com/htc-droid-eris/25944-how-manually-update-eris-using-ruu.html
Every step worked until I reached step 8/9, at this point it, it was 10% from completion when an error popped up onto the screen and it said "it cannot be completed", and it told me to reinstall the software.
However, I couldn't reinstall it because none of the buttons, the volume rocker nor the trackball was working so I was unable to go back to try and reinstall as it was stuck on a black screen. The only thing that I could see was the HTC logo in the middle and a status bar below it which was stuck at the same level as the program that was displayed on the computer screen. It seemed completely frozen so I had no choice but to disconnect it from the computer but this led to another problem which is what this post is about.
My phone is completely dead, it will not turn on despite holding the power button for long periods of time and when I try to charge it, the charge led light does not appear. I think that the phone is bricked and I don't know how it got to this because I followed the instructions word for word and the other users of the Droid eris on the above forums had successfully fixed their phone.
Can anyone help me fix my Droid Eris, or are able give me an idea on what is actually wrong with the phone? Thanks in advanced!
Do you know if the phone is/was rooted before? Are you able to get it to boot into recovery?

[Q] Device "soft bricked" - Help needed!

Hi guys, I was trying to flash a custom ROM for the first time onto my ASUS ME301T, as I was fairly sure ASUS was not going to update these devices anymore.
Anyway, now the device will not start. It will power on, and the first of the two ASUS start-up screens will appear (the non animated/static one). In the top corner, it reads "The Device is Unlocked" as was required when attempting to flash the 4.4.4 ROM. Beyond this, nothing happens. If I attempt to power down the device it simply reboots itself shortly after. The only way to turn it off is to insert a paperclip into the physical reset hole, or to let the device run out of battery.
Now before you tell me to go into recovery by holding power and volume down... I've tried that hundreds of times.. As well as power+vol up, although I don't know what that does. I cannot access recovery mode, as far as I know anyway. Further, the device is not detected by either of my computers (desktop or laptop, windows and mac) so I can't attempt to flash it through USB (unless there is a way to do this?).
The device does not heat up, the screen simply stays on the ASUS static logo. It doesn't power off unless I hold the button, and it quickly restarts. To provide context as to what I did to cause this issue.. It was working fine on its factory ROM, no issues, and I attempted to do another system reset to fix an issue I was having with TWRP. However, I accidentally selected the middle open, not RCK, not reset, but something like "boot into Linux" or something, I can't exactly remember. Anyway, like an idiot I freaked and powered off the device.. My guess is that this is was caused the issue?
Anyway, making this post here as this is my first time looking into/attempting to flash a device. Would appreciate some expert help before I use my tablet to prop up the books on my bookcase
Help me try to unbrick my tablet! (I'm not too hopeful though..)
Cheers

Didn't backup pics, now phone won't boot into OS. Can factory reset, but hoping someone can help retrieve pics

When I tried to get on my Moto G Power phone yesterday, it would not boot up. It goes to the blue Motorola screen, waits a minute, goes black and restarts again. After awhile (10-ish minutes) it goes to "fastboot" screen with the "dead" android on its back opened up. The displays says "USB connected" but the phone does not display in Windows 10 (file explorer) as a drive or a network device. To my knowledge, the USB file transfer option is NOT enabled and I cannot get to it anyway since the phone won't boot up. I can only power it off (the state when I plug it in and it shows the charging icon percentage only) by selecting "power off" in one of the two "android" recovery screens (fast boot and the menu select mode).
I have downloaded the "Rescue and Smart Assistant" application but it does not "recognize" the phone for anything EXCEPT it DOES see the phone enough to find and suggest what firmware I need to load to "rescue" the phone! Of course that deletes all my data (pictures, contacts, etc.). While doing this, nothing is displayed in windows explorer.
Bottom line -- Based on it "seeing" the phone and suggesting firmware I THINK I can recover/repair the phone by "factory resetting" it, but FIRST I want to be sure no one at Motorola and/or this forum has any suggestions and how to get my files off the phone. I am willing to send it in for "repair" if they will try to get the files before resetting and/or replacing the phone. Yes I have gotten into the other "menu select" screen that lists the options and comes up by holding the power button down and tapping volume up. I went through everything in there that I though might work (other than factory reset).
Anyone out there have any suggestions or tools I should try? Thanks!
Headdog said:
When I tried to get on my Moto G Power phone yesterday, it would not boot up. It goes to the blue Motorola screen, waits a minute, goes black and restarts again. After awhile (10-ish minutes) it goes to "fastboot" screen with the "dead" android on its back opened up. The displays says "USB connected" but the phone does not display in Windows 10 (file explorer) as a drive or a network device. To my knowledge, the USB file transfer option is NOT enabled and I cannot get to it anyway since the phone won't boot up. I can only power it off (the state when I plug it in and it shows the charging icon percentage only) by selecting "power off" in one of the two "android" recovery screens (fast boot and the menu select mode).
I have downloaded the "Rescue and Smart Assistant" application but it does not "recognize" the phone for anything EXCEPT it DOES see the phone enough to find and suggest what firmware I need to load to "rescue" the phone! Of course that deletes all my data (pictures, contacts, etc.). While doing this, nothing is displayed in windows explorer.
Bottom line -- Based on it "seeing" the phone and suggesting firmware I THINK I can recover/repair the phone by "factory resetting" it, but FIRST I want to be sure no one at Motorola and/or this forum has any suggestions and how to get my files off the phone. I am willing to send it in for "repair" if they will try to get the files before resetting and/or replacing the phone. Yes I have gotten into the other "menu select" screen that lists the options and comes up by holding the power button down and tapping volume up. I went through everything in there that I though might work (other than factory reset).
Anyone out there have any suggestions or tools I should try? Thanks!
Click to expand...
Click to collapse
Moto service will not save your data/photos.
If adb debugging was not enabled, and the bootloader is locked, you likely will not have any success.
You can try reflashing the firmware manually using the LMSA firmware.
Use LMSA to download the firmware but do not select Rescue Now.
Find downloaded firmware
Use Online FlashFile Converter to get the correct flash commands commands
Before flashing, remove this line if it's there.
Code:
fastboot erase userdata
If you get some errors, post them here.
Motorola bootloader will throw errors, but still, boot
if it will not boot see
Having trouble flashing with a locked bootloader?
If that fails
Your best hope is a data recovery company, that may cost thousands of $$$
sd_shadow said:
Moto service will not save your data/photos.
If adb debugging was not enabled, and the bootloader is locked, you likely will not have any success.
You can try reflashing the firmware manually using the LMSA firmware.
Use LMSA to download the firmware but do not select Rescue Now.
Find downloaded firmware
Use Online FlashFile Converter to get the correct flash commands commands
Before flashing, remove this line if it's there.
Code:
fastboot erase userdata
If you get some errors, post them here.
Motorola bootloader will throw errors, but still, boot
if it will not boot see
Having trouble flashing with a locked bootloader?
If that fails
Your best hope is a data recovery company, that may cost thousands of $$$
Click to expand...
Click to collapse
SD_Shadow:
Thanks for the message. I have used the levono RSA program, hopefully that is what you are referring to by "LMSA firmware". The rescue finds the phone but the firmware it selects DOES NOT match my firmware EXACTLY. Mine says "RPMS31.Q1-54-13.3-5" but the firmware it suggests is "Sofia_Retail_RPMS31.Q1-54-13.3-6_subsidy-CCAWS_regulatory-DE". I have downloaded it and edited the XML file in it. My concern is if I flash in the "-6" version, will it find something "wrong" and either fail or corrupt the files I am trying to save.
I found a version-5 on the mirror site with I am thinking I should use it instead of what it is suggesting. Do you agree? I don't really understand why you are telling me to use "online flashfile converter"? My guess is if I just move the firmware I found into an appropriate folder like the one I downloaded already (the -6 version), how do I tell the RSA program to use the file I want flashed? Is that the reason for the OFC?
You may need to explain that a little bit more and then I will try to burn whichever version you think I should try.
By the way, my model is "XT2041-6". I think it is a Moto G Power (original version, not 2021 or 2022).
HD
Hey SD_Shadow, are you still available? Was hoping you would comment on my last message / questions. If not, it is OK, but I could sure use some confirmation on what I am going to do (load the version -5 instead of the recommended -6). Mainly wondering why you have to convert any commands since it seems like it would load it automatically (at least for the pre-picked -6 version).

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