I recently received an X10 mini, but it can't seem to boot - it'll usually just remain with the SE boot logo. It was working fine before, but was kept in a drawer for a period of time till the battery was totally flat.
Sometimes it'll boot up, and display the date/time as 11:00 1 May 2011; the clock doesn't move, and the buttons are unresponsive, before it reboots and doesn't do much else again.
I've tried swapping various SIM cards, but it doesn't change anything.
I've tried installing PC Companion, and used the 'repair' feature, as well as the 'update service' software. Both of them report "No software available".
Can anyone advise if there is anything else I can do to get this phone working again?
Edited to add: I couldn't get it into 'flash' mode (green light) until I allowed the battery become totally drained first.
Use SEUS, it'll give a prompt ''you're phone seems to be up-to-date, update anyway?''
click on update anyway and then choose wipe all personal data update or something like that!
well as long as I think its a hardware issue that every electronic device suffers from when used after a long period abandonment! Best for u is to give it to customer care!
galvic said:
Use SEUS, it'll give a prompt ''you're phone seems to be up-to-date, update anyway?''
click on update anyway and then choose wipe all personal data update or something like that!
Click to expand...
Click to collapse
Unfortunately SEUS doesn't give me such a prompt.
SEUS: No new software is available for your phone. Your phone already has the latest available software installed. [Exit]
PC Companion: No software available. There is no software available for your phone yet. Please try again later. [OK]
Thats kinda odd?
There should be an option "update anyway" in SEUS?
Otherwise use bin4ry's flashtool! Google it!
Related
Hey there =)
Yesterday I tried to update my X10 with SEUS. I followed the instructions carefully but at the end of the update (90 % ) the processing bar of the programm get stuck and the "Update Failed" window appeared
I turned on the phone but after the "Sony Ericsson" Logo the yellow exclamation mark appeared, and it didn't start the OS.
So i tried about 20 times to update it with SEUS again and after that i tried the restore function of PC Companion but it also diddnt work....the processing bar gets stuck at about 90 % or 95 percent and the the update failed again....
I tried the rooting thread for newbies to get the firware back on the phone but it didn't work because the phone doesn't start, so i couldn't activate USB Debugging....
WHAT CAN I DO??
please help me!
Unfortunately there is nothig you can do besides sending the Phone to SE for replacement.
The problem that you have encountered is a hardware fault.
It happened to me once while I tried to root my phone. At some point the flashtool returned with an error and the last lines said something about a write error and a major error servity.
What's the problem exactly?
Some parts of the memory are faulty and can't be written to. Therefore the flash tool or SEUS can't complete their task and return with an error.
How to solve?
The only ay to resolve this problem is to get a replacement.
If you have tried to flash it with some older firmware flash it again with SEUS (just for warranty reasons) and it to SE or visit a shop of your carrier and have them return it to SE. Just tell them you tried to update with SEUS and it broke your handset.
I had a short chat with SE support and told them my problem, only advice was: return the phone to SE, nothing else can be done.
To me it seems like they had that problem a few times already.
StopControl said:
I tried the rooting thread for newbies to get the firware back on the phone but it didn't work because the phone doesn't start
Click to expand...
Click to collapse
So did you actually try it, because you don't need the phone in debugging mode to get into flash mode. Run Step 1, and if it completes your phone should be ok, then try seus again.
What if the memory fault hypothesis is true? Then running Step 1 will probably also stall as it does with SEUS, because of write-to-memory problems?
maistora said:
What if the memory fault hypothesis is true? Then running Step 1 will probably also stall as it does with SEUS, because of write-to-memory problems?
Click to expand...
Click to collapse
Possibly, but won't know unless you actually try.
Worry not, you're not the only one with the issue. A couple of people on the SE forums as well as myself have experienced this phenomenon.
(See here: talk.sonyericsson.com/message/27709#27709 ) - add the HTTP yourself, because I have less than 10 posts.
Only yesterday, I handed my X10 into the T-Mobile store for a free "repair". No telling whether they'll attempt to "repair" the phone, or if they'll swap the phone entirely, though; only two weeks of waiting will tell.
I've had software-related problems before with Sony Ericsson phones - namely the K850i and the C902. I've had to send those models off for repair several times, to eventually agree to have the K850i replaced for free after the third repair. The only thing the T-Mobile repair guys can do is attempt to reinstall the software and perform some test phone calls to ensure the device works - if I can't flash the X10 to repair it, then I have serious doubts that the phone techs can flash it.
While brining this up, the T-Mobile representative also said that the C905 "was even worse than the C902." The X10 is just another addition to the history of Sony software failures. In this case, it's probably a hardware flaw with the X10 that causes the problem, but the problem experienced is still software-related. What happened to their long line of stable phones, like the W810i? That phone really was a jewel for its time.
Please help me, I played around with BBs yesterday and lost radio, so installed a stock FW with FlashTool, and got radio back again, but on some 4x BB.. Wanted the new 58 BB, and found out that a .. ..0.16 FW would give me that, so installed the polish one (found no other), and after that no response when touching the screen!
xRecovery is of course gone after "stocking" (also rooting?), but I have tried a number of FWs for FlashTool, and even FW directly from S-E using Update Service, but still my phone is next to bricked.. I am n00b and could very well have done something wrong unknowingly, and/or overlooked something, but what might that be, and what are my options?
Sounds like corrupted FW. Not a big deal cause without a cracked Bootloader, you realy can't screw the phone up.
Turn phone completely off.
Pop Battery - SIM card - Micro-SD card out.
Let it sit for a few minutes.
While your letting it sit, take your Micro SD card and Format it using your PC.
"not saying this is your issue but I have had the phone lock up and appear to be unresponsive due to a corrupt file on the SD Card and it fails to mount and gets stuck." If you have any files you want to save, copy them to your PC Hard Drive.
Reinsert your SD Card - Sim Card.
Plug your USB cord into your phone " LEAVE THE BATTERY OUT "
Start up SEUS " Sony Erricson Update Service ".
While holding the back button, reinsert the battery.
Follow the instructions and restore the phone to factory settings.
I hope this works for you as this should elliminate any problems that could have or would be occuring prior. If it doesn't, shoot me a mail and I will get with you on messenger for trouble shooting.
_-_- Press Thanks if its useful-_-_
Nope, didn't do it, touched the thanks-bottom anyway, because on my PC I can...
PM'ed xKrisx, but everybody are welcome with suggestions as I'm completely lost without my phone!
Edit while waiting, hoping:
Followed instructions above several times now, except
xKrisx said:
.. .. .. and restore the phone to factory settings.
Click to expand...
Click to collapse
no such option, wouldn't that be S-E-Android 1.6 ? In fact I see no other options in SEUS than accepting (or not) uneditable choices towards an update -and done-, so I suppose that's what was meant(?)!
Have tried a number of slight variations including SEUS update without sim and SD at all (was actually allowed that), but most noticeable difference was that first boot pre-choose English instead of Danish (my language), and still no response from touch screen, so can't select anything at all!
My phone shows evidence of "moderate physical pressure" (bought second hand with one corner missing), so I can't totally reject the possibility of a sudden HW digitizer breakdown though I think that would more likely have occurred while phone in use than while sitting on my mouse-pad.. No matter what, I would really like to exclude any SW related errors before moving to torx-driver surgery! Plz help guys!
Hi seek4
Did you ever find a solution for your touchscreen?
So i have tried Jit enabler v2 and bricked my SE
it freezes at Sony Ericsson logo,
what i can do is boot via xrecovery and since there i dont know how to remove Jit enabler,
Any advice?
Depending on what version of firmware you have, you need to download : http://forum.xda-developers.com/showthread.php?t=902974
and install as update.zip "*10* 2.0.A.0.*** Disable JIT.zip". That should help. If not, clear dalvik cache and reboot.
thanks, but how to put it to SD card because since its bircked i cant properly connect the phone so PC would read its SD card?
newestuser said:
thanks, but how to put it to SD card because since its bircked i cant properly connect the phone so PC would read its SD card?
Click to expand...
Click to collapse
I suppose that You don't have any card reader :/
I don't really remember if ADB works in xRecovery mode, but You can try, to unpack the "disable jit" package, and push manually files to "/system/bin", and "system/lib". The build.prop should not be a problem tho. You can do that with http://forum.xda-developers.com/showthread.php?t=868423 but, as I said, I'm not sure about working ADB in xRecovery. I figure You don't have enough time to push files on "Sony Ericsson" logo, cuz it reboots ;/
Just try.
thanks for helping out!
unfortunetly i have a reader, and only remembered after i did via xrecovery full reset (wipe data). BUT it still didnt booted, froze uppon sony ericsson logo, so im now moving files you gave a link and praying xrecovery still works
You moved to fast with wipe
I don't really know what to say to You right now.
but seems there is xrecovery backup, so in case...i think maybe i can reinstall via update service, than restore backup i made before wiping data out and installing jit disabler. Well thats by my logic should work. But im not really expierienced with phones and dont have x10 for a long time...
Unfortunately that I think is the last thing it's left to do. Just repair the phone via SEUS. I don't want to be a ****, but it's a bitter lesson for You, that if You have xRecovery, and ADB enabled theres always a way to get passed "Sony Ericsson logo reboot". Wipe was just to fast thinking. Hope You don't get in a trouble like that ever.
Yea, i tried too long time ago JiT v2 and i also bricked my phone, i also installed by accident wrong firmware ver JiT v1 and ended up, again, with a brick.
I that case, only solution to it is to Reflash whole firmware again. Trust me, i tried all possible solutions and it didnt worked. Luckily i had my contacts backed up on my g account.
I also learned my lesion hard way, and, this is 100% true.. "If you have xRec be sure to always have a backup."
P.S. Dont worry, mini/pro dont die that easily.. Its just get hardly wounded, it will always recover, but sometimes with memory loss (since u didnt had a backup)
When i first time bricked my phone it was a day old, i freaked out, but manage to get a grip and searched forum a bit. Since i like experimenting with my software i manager to brick my phone 10+ times per day..
And.. guess what phone im using now? x10 mini
Well, yea often flashes are not a big problem, but i don't wish that to anybody, cuz as you said, and all know it's a pain in the ass to get back settings, and all the data.
"Bricking" is defiantly to strong word. Boot loops, or hanging on SE logo is far from bricking, we always have a chance to "repair" our devices by ourself, so no problem here. The real problem can be in the future, when boot loader get fully cracked, and for example we interrupt his flashing process - situation well known for other android phones users. Phone gets bricked, and theres **** we can do about it, cuz recovery is obviously not working.
I did learned something else back then (5 years ago) when flashing my phone with with a desktop PC and suddenly power failure.. bricked my phone which not even got any bootloader to start with. Since that moment I always use my laptop to flash my phone as it has battery to continue the flashing process in case power failure happen again.
farsight73 said:
Since that moment I always use my laptop to flash my phone as it has battery to continue the flashing process in case power failure happen again.
Click to expand...
Click to collapse
Amen to that.
I got this phone from ebay, and it worked a few days before I flashed it so I know it's not hardware or a bad flash on their part because it was stock when I got it. Anyway, I flashed the generic fw through flashtool and it was working fine for awhile until one day it froze and nothing was responsive. The battery died, and I recharged it and threw it into flash mode to repair the firmware through SEUS, and it got it working for awhile until it happened again. So instead I went ahead and used flashtool to put AT&T's fw back on the phone. After I did that, the phone now only vibrates when I turn it on and then does nothing. If it does do something, it just continuously vibrates until I pull the battery. I tried using SEUS and Flashtool to flash another fw because I can get it to flash mode, but it says failed everytime no matter what firmware I use. And SEUS fails right up front when trying to repair. Any ideas?
Pull out the battery....plug the usb cable...run latest flash tool...click on flash button..when it is searching for the fone then put back the battery with pressing the return key.
Recheck the latest driver for 2.3.3
Did it work?
Dude are you aware of rooting procedures?
First you should flash the stock rom back in, then you flash some pre-rooted GB rom. Threads on X10 Android Development are full of options.
jeancca said:
Dude are you aware of rooting procedures?
First you should flash the stock rom back in, then you flash some pre-rooted GB rom. Threads on X10 Android Development are full of options.
Click to expand...
Click to collapse
Dude did you even read my post?
I've been a member here for 3 years and have been flashing Android to phones ever since then. I have looked at the troubleshoots but they were all giving a failed flash. Not to mention this has nothing to do with root or GB, I was talking stock firmware, this brick happened before SE pushed out the GB update.
To subhanker.ds, thank you for the input, I'll give it a shot.
EDIT: Just got the same error
Uploaded with ImageShack.us
As per your screen shot, debugging mode is of....but it is not possible to on now as ur phone is dead.
I think somehow jeancca is correct...use rooting process..(no need to flash any rom)..it will automatically turn on debugging mod & then you flash ur rom...
Hope ur prob will be solved dear...
I've tried several rooting methods that and they all state I should turn on Unknown Sources and Debugging. But I cannot do this, is there a way that will force it into usb debugging as you said?
Actually at the time of flashing debugging mode automatically turn on...
Anyway i'm not getting any clue...although you can try to flash only system.sin file.then see what will happen....best of luck...
I've tried everything I can think of and I still can't get it to work. A new symptom has came up though, when I try and connect it to my PC, it will go into flash mode but after awile the LED goes off but is still recognized by the PC as being in flash mode. Same goes for when I plug it into the charging cable.
Bump.
Sorry for doing it, but is there anyone out there that can help me?! I had to think I have a $200 paperweight.
Hi..... I mentioned this on another post but thought I might see if this might help you. Although I didn't mention the use of other Flashtools in the other thread, I did end up trying Flashtool 2.8.0 and 2.9.1 and the latest edition. In the end I ended up going with the 2.8.0 to start fresh and since that was the one that was used for An Android 2.1, I flashed back to 2.1. With a few instances like those you mention I tried this and worked out.
What I did was open my devices and printers (control panel) and noticed the SEMC USB or IDE blah blah......The device pops up when connecting my phone. I would flash my phone and the go to the "Turn on phone and check debug" and ..... Same as you green light (Flash) would go on and then nothing.
What I did was unplug my phone and Uninstall the device used (SEMC USB or IDE, it named itself differently on an occasion or two) and then started my Flashtool then tried again. Goto Flashtool and prepare your Flash and wait for it to load up (took some time once or twice but....) connect your phone and try again.
I have been messing around with a bunch of apps and FW's and ROMS and lately Unlocking the BootLoader.
Some you can just goto Task Manager and Stop the ADB.exe processes but this uninstall worked excellent for me when needed.
Hope this solves your issue. Good Luck. Oh you may not need the other Flashtools but I have them on file just in case because 2.9.1 gave me a problem before when doing something. You might be able to do with whatever Flashtool you are using but just thought I would share my experience.
I have the same problem . i I flashed it with X10i rom but work for while and after 1 or 2 hours hanged and when i remove the battery it's hang in sony ericsson .
After that I flashed it with SEUS and upgrade to official rom 2.3.3
and has the same problem .DO THINK IT IS A HARDWARE PROBLEM
Tingles said:
Hi..... I mentioned this on another post but thought I might see if this might help you. Although I didn't mention the use of other Flashtools in the other thread, I did end up trying Flashtool 2.8.0 and 2.9.1 and the latest edition. In the end I ended up going with the 2.8.0 to start fresh and since that was the one that was used for An Android 2.1, I flashed back to 2.1. With a few instances like those you mention I tried this and worked out.
What I did was open my devices and printers (control panel) and noticed the SEMC USB or IDE blah blah......The device pops up when connecting my phone. I would flash my phone and the go to the "Turn on phone and check debug" and ..... Same as you green light (Flash) would go on and then nothing.
What I did was unplug my phone and Uninstall the device used (SEMC USB or IDE, it named itself differently on an occasion or two) and then started my Flashtool then tried again. Goto Flashtool and prepare your Flash and wait for it to load up (took some time once or twice but....) connect your phone and try again.
I have been messing around with a bunch of apps and FW's and ROMS and lately Unlocking the BootLoader.
Some you can just goto Task Manager and Stop the ADB.exe processes but this uninstall worked excellent for me when needed.
Hope this solves your issue. Good Luck. Oh you may not need the other Flashtools but I have them on file just in case because 2.9.1 gave me a problem before when doing something. You might be able to do with whatever Flashtool you are using but just thought I would share my experience.
Click to expand...
Click to collapse
Thanks a lot, I will give this a shot as soon as I get home. I'll keep my fingers crossed that this may help me and the others having this sort of issue.
Mobark, I don't think it's a hardware issue. For awhile I was thinking it was a dead screen, but from the people I have heard that did indeed have dead screens, they have lines in the center of the screen while my screen just doesn't turn on.
Hi everyone i am having the same problem my phone only vibrates for sec and the green led just flash for sec than nothing but my phone goes into flash mode but the flash aborts i have also made a thread in which i fully listed my progess and software i used http://forum.xda-developers.com/showthread.php?t=1257581
Nope, didn't seem to work. I think my problem is the phone doesn't want to stay in Flash mode for some reason.
I fix this error, i download and flash this, next i updated in SEUS, my phone is Xperia Play
Sorry for my bad english.
Ok, so I upgraded to 3.0.0 and tried flashing the generic fw again to no avail. And as far as above, the firmware isn't for the x10, it's for the Play, Arc, and Neo.
This is what i did
Not sure if this will work for you but this is how I fixed my phone.
When I first changed the rom on my phone i was on baseband 435. I never changed the baseband with the custom rom install.
My friend factory erased the phone and then it would take 45 - 50 mins to finish booting (would turn on i would see se logo and 50 mins later I'd get to a stock "slide to unlock screen" upon doing so i would get a black bg with the custom batt meter and clock at the top. it also dected the sd wasnt plugged in.
While the phone was on, Sony Ericsson pc Companion would say please mount sd card, and that i couldnt do.
While trying to use flashtool 2.9.1 it would say please put the phone in debuggign mode.
At this point, your ss shows you making it further than i did. because mine wouldnt make it past the date/time (yours starts flashing an fails some way through).
I tried 4 roms and none of them worked.
Then i found http://www.multiupload.com/9H20YEXEHR and After updating to flash tool 3.0.0, and using the stock rom that i posted the link to, It worked. but i had to try a few times. At http://forum.xda-developers.com/showthread.php?t=920746 There are 3 different stock roms for x10a (I used the first one in the x10a list)
I used the one that matched my baseband. Try an match yours if you know it.
When i connected usb, the phone would not turn on. The phone would only turn on with batt in. So i connected usb, held back and put batt in.
Doing this worked, I held the back button until the flash completed.
Also as a note, I did not change the bootloader, that could be why it would boot after 50 mins or so.
I hope this helps.
-Mike
Hi guys, I've had a look around for this, but I can only find the solution for bootloaders that are unlocked. I suspect my Ray WASN'T unlocked. I accepted the OTA 2.3.4 update, thinking it would be fine. But the phone now shows the exclamation mark. I can get into both the recovery and fastboot modes (green/blue LED).
None of the recovery solutions are working for me. Is there a way for me to fix this, or will the phone have to go to a Sony Ericsson shop.
The official PC software from SE won't restore it either.
it is wise to go to sony shop , they will fix it
Not sure if this will solve your problem, but it solved mine:
The problem was with the bootloader. So I tried FlashTool_0.2.9.1_FOTAUnbrick which brings a small firmware information to reset the bootloader.
The problem I was having was to be able to correctly connect the phone to the flash tool. My phone's USB connection was constantly going up and down. So I decided to uninstall all the tools and drivers and install them from scratch.
In short, here's what I did.
Installed Update_Service_Setup-2.11.10.7.exe from sony ericcsson in order to get the USB drivers to work.
Followed the instructions of the Update_Service and flashed the latest update available for my phone (2.3.4). This didn't solve the startup problem, just installed the latest update.
I ran the Update_Service again and restarted the process has if I was going to flash again, but after the Update_Service detected the phone I canceled the installation. (I did this just to make sure the phone was connected in FlashBoot)
Then I installed FlashTool_0.2.9.1_FOTAUnbrick.exe, opened the folder of the application and ran X10FlashTool.exe
Hit Flash button and the program opens a Firmware Selection window with a preloaded firmware with two reseting contents (loader.sin, preset.ta). Hit OK button and waited until the program indicated the flash process was finished. The process of flashing takes a few minutes and we need to be patient. It might even seem like it's doing nothing but we just have to wait.
After finishing the flash process the program invited me to disconnect the phone and turn it on. I did so and the phone took probably a minute or so to startup. At first I thought it didn't solve the problem, because it was taking so long to start, but it did solve! So I waited patiently and the Sony Ericsson logo showed up giving me a new hope. After that I had to wait another 4 or 5 minutes for the phone to finish applying the new firmware mentioned in point 2. (There's no visual information of the conclusion process so you might wonder the phone might have hung.) Just waited and everything got back to normal with the benefits of the new firmware 2.3.4 (instead of the previous 2.3.3).
I hope it helps someone having the same issue.
xperia ray said:
it is wise to go to sony shop , they will fix it
Click to expand...
Click to collapse
Might not fall under warranty.
http://forum.xda-developers.com/showthread.php?t=1568792, check my tutorial, there is a guide to unbricking.