[Q] Could the Tab be too thin? - Galaxy Tab 10.1 Q&A, Help & Troubleshooting

I was going out and was going to use the navigation on my Tab to get to the place where I wanted to go, so I set it in my passenger seat. I picked it up shortly after and to my horror there was a massive spot inside of the screen that kept getting bigger as the Tab sat there. It looked as if water had gotten under the middle of the screen, or as if the top layer was smashing the layer of glass underneath. My immediate reaction was to bring it back in to cool it down in the hope that the layers of the screen would get unstuck and sure enough, it did. What would cause this? Or is it just because the they tried to go all out in thinness and everything on the inside is too close together. I live in Minnesota, so it doesn't get very hot here, it's 90 today, which is actually quite warm.

wow if this is true major fail

I have the same problem...this issue is beign discussed here:
http://forum.xda-developers.com/showthread.php?t=1130230

Related

has anyone dropped gtab?

i figure its only a matter of time before i knock it on the floor. do the skins give any kind of protection or is it too thin? would i be better off getting a leather case that could absorb some of the impact? i wish someone would make an otterbox type skin. something that covers back and the sides and has a lip that sticks up higher than the screen so if its dropped it wont land on the screen.
The skins are fairly thin but will protect from small dings and bumps. Against any kind of drop the cases will provide much better protection.
The skins only help with scratches and small item dings, not dropping the device.
For that kind of protection buy a case with decent edge protection.
Alright thanks. I couldn't tell what thickness they are from the picture. Probably get a skin later on down the road.
dont worry that much, the device is very well built and it will resist 1.2 m falls or so. Get a skin or something for the scratchs and you will be fine as long as the falls are not higher than a desk.
I have dropped it, and the only thing that happens is that the plastic cover gets some hits.
Pazzu510 said:
dont worry that much, the device is very well built and it will resist 1.2 m falls or so. Get a skin or something for the scratchs and you will be fine as long as the falls are not higher than a desk.
I have dropped it, and the only thing that happens is that the plastic cover gets some hits.
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Click to collapse
Ya my daughter has dropped mine several times. (13 months old) Have yet to have any issues with it. (No case, just skin on the back)
Nice. Glad to here its pretty well built. I kinda would like a skin with a semi thick rubbery material.
My daughter dropped mine a few times too from about 3ft - no problems with the gtab. Thought I was going to kill her at first, though.
Dropped mine this morning from about 3ft, no problems.
Well that is good to know. I'm hoping that it isn't wasn't too delicate. Man, I still can't wait to get mine.
I dropped mine it didn't make it.
I fell asleep with mine in my lap sitting on the couch with a blanket tossed over me. I woke up and started to get up and the tab slide down the blanket and landed screen down. The tablet was in a folio type case one used for the larger kindle.
I Only explain this the circumstances to show this was not a direct drop to the floor.
The the tablet showed no damage, but the screen is now in operative. When booted the screen is nothing but white. I think that a silicone case may have deflected enough of the shock that the tablet may have survived. The Kindle case only has the loops on the corners to absorb any impact from this type of fall. In any case, they are fragile. I was very surprised that my tablet was in operative after this incident. The tablet still can be accessed with NVflash. and appears to be booting, but nothing on the screen but white. Replacement on the way from the woot deal.
After this incident, I think it will be very hard to protect a tablet from a direct drop to the floor above 1 or 2 feet.
Are you referring to a Kindle DX case? I'm thinking about picking a Kindle case up for my g tablet as well but don't know how it fits.
Yes thats the one. It fits pretty well, but I don't feel it offers much in the way of protection. Even when closed the tablet is very close to the edge of the case.
tvu815 said:
Are you referring to a Kindle DX case? I'm thinking about picking a Kindle case up for my g tablet as well but don't know how it fits.
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Click to collapse
Clattered to the floor
Yes mine clattered to the floor, but it turned on and worked ok, after a panic attack..
Seems well made, but don't think it would survive a concrete fall as well.
I did notice that when the battery is near discharged, and it won't stay turned on, it seems to corrupt the sdcard if I keep fooling with it to get it to stay on.
I had to reformat to get the framework to stop crashing et.al.. and I did restore from clockwork..
****
filterking said:
I fell asleep with mine in my lap sitting on the couch with a blanket tossed over me. I woke up and started to get up and the tab slide down the blanket and landed screen down. The tablet was in a folio type case one used for the larger kindle.
I Only explain this the circumstances to show this was not a direct drop to the floor.
The the tablet showed no damage, but the screen is now in operative. When booted the screen is nothing but white. I think that a silicone case may have deflected enough of the shock that the tablet may have survived. The Kindle case only has the loops on the corners to absorb any impact from this type of fall. In any case, they are fragile. I was very surprised that my tablet was in operative after this incident. The tablet still can be accessed with NVflash. and appears to be booting, but nothing on the screen but white. Replacement on the way from the woot deal.
After this incident, I think it will be very hard to protect a tablet from a direct drop to the floor above 1 or 2 feet.
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Click to collapse
did you have ur gtab rooted? how did you get woot to give you a replacement? i thought they would tell you to go to the manufacturer or something.
fridge011 said:
did you have ur gtab rooted? how did you get woot to give you a replacement? i thought they would tell you to go to the manufacturer or something.
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Click to collapse
I'm pretty sure he meant that he bought one from the recent Woot! sale as a replacement.
I droped mine...
I dropped mine and broke the glass LCD cover. The screen works fine and the touch works all over the screen, but there are several cracks with some bits missing. Is there a replacement available anywhere?
Dont drop your gtab while its plugged in... i dropped mine not even 3 feet off the side of my bed... onto my carpet floor, landed right on the charger port, and Completly broke it off! u can see it here...
http://forum.xda-developers.com/showthread.php?t=1048257
Now im screwed with a 3lb paperweight
I'm not telling you to go out and try this because its dangerous but I dropped my tablet while it was in a swiss gear slip cover kinda thing and I am glad I made a custom aluminium case on the tablet because I had dropped it 18ft LOL...It's 100% working no scratches no joke
I am a musician and I use my G-tab for music charts. I dropped mine from the music stand twice this past weekend during Easter services and no problems whatwoever. I carry it around in a padded backpack and the other day I forgot it was in there and threw it in the back of my truck with my guitars and other gear. I heard a "crunch" sound and I thought, "oh crap". When I checked it it was all good. That's good enough for me.

Connecting dock

Hi guys, i've noticed recently when connecting the dock that the two slots on the bottom of the twblet are becoming slightly chipped/scratched. Does this happen to anyone else? Its only a mijor thing but its slightly annoying.
Mine's not chipping/scratching, yet. But, then again, if you saw how carefully I dock/undock, you would understand why. Looking forward to my first scratch/chip, so I can relax a bit and stop being so careful...
One of my slots has a slight nick on it from the dock. But you really have to go looking for it to see it. I would suggest just being careful how well you line up the keyboard and the tablet when you connect them in order to minimize any scratches that would annoy you. There are alignment arrows on the center of the dock and the bottom of the tablet.
well after dropping my first one from about a height of 4 feet (in the neoprene sleeve in the accessory section) and watching with horror as it bounced on an edge...and luckily was able to return it due to other issues....looked with less fear...
then my wife accidently dropped the new tablet..again in said neoprene sleeve...and although dinged on the edge..not nearly as bad as the first.
Moral? the harder you try to keep something pristine..the more likely it will get blemished faster :S
Having something like the dock feature..you are fundamentally going to get scuffs...it's the way it works when you introduce metal on metal.
worse case is when you take out the dock...and the gel's are available...put one on after undocking..that's what i plan on doing..as this thing is a slick bugger.

LCD/Glass seperating from the unit?

Alright. So after almost a month of use, aside from the random ICS lockup/reboots and babying the ASUS Transformer Prime. I looked at the top of my prime, and behold - there was a gap between the screen and the aluminum unit in which I can peak into some of the internals. I got scared as hell and briefly pressed it in. I also began to notice that the sides aren't so flush with the aluminum as well. Anybody notice this?
Can you post some pics of this? I'd return that bad boy ASAP!!
SOPhishicated said:
Alright. So after almost a month of use, aside from the random ICS lockup/reboots and babying the ASUS Transformer Prime. I looked at the top of my prime, and behold - there was a gap between the screen and the aluminum unit in which I can peak into some of the internals. I got scared as hell and briefly pressed it in. I also began to notice that the sides aren't so flush with the aluminum as well. Anybody notice this?
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Click to collapse
Did you notice if the body of the Prime is bowing or warped?
It's kind of pointless posting pics now after I snapped it back in. I'm not going to attempt to simulate what happened. The gap before I snapped it in was almost a centimeter big.
"I'm not sure if you guys can see it. But there are miniscule gaps between the aluminum unit and the screen unit about a millimeter or two thick. This was AFTER I discovered that there was a gaping hole on the top of my Prime in which I promptly pressed the screen and snapped it back in. After a month of babying my Prime, I finally discover the physical imperfections of mine."
The gaps really do look bigger in real life. They're uneven as well. one side might be flush, the other might be gapping by 1-2mm.
Here I recorded a video of how my prime looks. The camera really downplays the gaps. You should watch it in 720p fullscreen to get a glimpse of what im talkin about.
http://www.youtube.com/watch?v=d0CwiR5VbEw&feature=youtu.be
SOPhishicated said:
It's kind of pointless posting pics now after I snapped it back in. I'm not going to attempt to simulate what happened. The gap before I snapped it in was almost a centimeter big.
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Click to collapse
A centimeter!? That's more than the thickness of the entire device, are you sure you didn't get the device damaged, since I see no reason whatsoever why would a device pop open for a centimeter. TF201 is not built 'under pressure' to do that, the only pressure that might come from is if the aluminum body is slightly warped, but that would not really cause an entire centimeter gap either (though it does cause those very small gaps).
SOPhishicated said:
Alright. So after almost a month of use, aside from the random ICS lockup/reboots and babying the ASUS Transformer Prime. I looked at the top of my prime, and behold - there was a gap between the screen and the aluminum unit in which I can peak into some of the internals. I got scared as hell and briefly pressed it in. I also began to notice that the sides aren't so flush with the aluminum as well. Anybody notice this?
Click to expand...
Click to collapse
See here...I am in the same boat...sent mine back
http://forum.xda-developers.com/showthread.php?t=1471363
How many times did you do the "squeeze fix" before this happened?
Mine also has a little bit of play especially on top above the camera lens. This is my second prime. I will be returning this one as well.
acidus. said:
How many times did you do the "squeeze fix" before this happened?
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Click to collapse
I didn't. I didn't notice there was something wrong with the device until I discovered the gaping hole.
I should probably send it in, but christ - I can't live without the Prime, I use it for EVERYTHING. :'(
SOPhishicated said:
It's kind of pointless posting pics now after I snapped it back in. I'm not going to attempt to simulate what happened. The gap before I snapped it in was almost a centimeter big.
"I'm not sure if you guys can see it. But there are miniscule gaps between the aluminum unit and the screen unit about a millimeter or two thick. This was AFTER I discovered that there was a gaping hole on the top of my Prime in which I promptly pressed the screen and snapped it back in. After a month of babying my Prime, I finally discover the physical imperfections of mine."
The gaps really do look bigger in real life. They're uneven as well. one side might be flush, the other might be gapping by 1-2mm.
Here I recorded a video of how my prime looks. The camera really downplays the gaps. You should watch it in 720p fullscreen to get a glimpse of what im talkin about.
http://www.youtube.com/watch?v=d0CwiR5VbEw&feature=youtu.be
Click to expand...
Click to collapse
Did you leave it in the heat or freezing temps at all? That is very lame that it is doing that. Definitely a workmanship problem and needs warranty.
Well my room is in the cold, frigid basement. But no heat, NYC winters are cold.
Think it's worth it to send it back? I cant decide. It shouldn't be too big of a problem functionality-wise .

Micro crack in Asus Prime Touchscreen caused by the official dock

Hi all,
First off, can I thank all the contributors to this thread http://forum.xda-developers.com/showthread.php?t=1530660
I realise I could post this in the thread above but I think it deserves a new thread.
After reading 25 pages of the above thread I thought I should closely inspect my screen for any sign of damage caused by the dock. A lot of the cracks look like they are caused by the dock and mine is only really used in the dock (about 95% of the time used in dock). Inspecting it I have found a micro crack in the tablet screen. It is covered by the dock and even with the dock removed it is very hard to see unless the light catches the crack right and the tablet it at the correct angle. I would have missed this had I not seen the thread above. The first I would have known about it would have been when it inevitably cracks properly. Like this one http://2.bp.blogspot.com/-jIpaym8J4kk/T5wAQhFMV2I/AAAAAAAAX4U/AlpDo7CTrQg/s1600/cfp7.jpg (thanks tomanytoys for posting the picture of this one)
Others have claimed that their screens had spontaneously cracked without being dropped or impacted when left in a cold car overnight or after closing and opening the dock/tablet. This is obviously the cause in many case's
A little background on my tablet.
I have owned my tablet since 14/01/2012, pre-ordered from curries website so got it on the first day of release in the UK. I love it.
I (carefully) open and close it regularly, using the dock to protect the screen while its not in use (even if its just for a couple of minutes to make a brew). The tablet has never left my house and I use it docked 95% of the time. It has never been dropped and I have not added rubber tabs to the dock to prevent the screen cracking as some people have.
Here are the pictures of the micro crack.
The next picture is the tablet and dock. The tablet is not fully docked so you can still see the marks (but not the crack) and there position relative to the dock .
The next picture shows the tablet and dock again, this time the tablet is fully docked. Notice the marks are now completely covered by the dock. The small marks you can still see are dust and are in the previous picture as well.
The next picture is taken with a digital microscope (not the greatest resolution) from above the crack. Most of the marks you see to the right of the scratch are grease, You can see from the direction of the streaks how I remove the tablet from the dock (left thumb on the release catch, lifted away with my right hand), however the 2 small marks below the grease, on the corner of the glass are 2 more cracks starting. These 2 marks are too small to be seen with the naked eye.
Next picture, again taken with the microscope was taken from a near horizontal plane. Its shows the other 2 marks well and shows that the main crack does not go all the way through the glass.
My microscope also does video but I am having problems uploading or converting the weird file format it's outputting but in the video I have made, I move a light source around the crack and it shows up, almost 3d in appearance. I will try to do the video again in another format later.
Everyone that owns a dock should check their touchscreen for these micro cracks. They are very hard to see and much easier to miss, I know exactly where it is but finding it and pointing it out to another person is difficult every time I have done it.
Looking at pictures of other spontaneous cracks they can be on the left side like mine or on the right, near the right dock latch. Most cracks seem to be on the left like it mine. Maybe this is because most people are right handed.
My GPS dongle arrived just after I noticed the crack. The dongle doesn’t fit (or not without forcing it on) http://forum.xda-developers.com/showthread.php?t=1622447
If I had not noticed the crack and I had decided to force the dongle onto the tablet I am sure it would have cracked the touchscreen immediately so be warned.
I have emailed Asus about the problem but I have not received a response but it is the weekend.
It is my intention to only send this back to Asus for repair when I have an independent engineers report about what has caused the crack so there is no argument from Asus about consumer induced damage. Mine could go all the way at any minute or while sending it to Asus for repair/inspection. I have other tablets so I can afford to be without it for a bit, back to Tegra 2 for now.
I will update as soon as I here from Asus about this issue
Anyone with a crack in the same place is welcome to beat Asus over the head with my pictures.
To my mind this is conclusive proof that the design of the dock/hinge is faulty because all the pressure of opening them is placed on a small area of glass. I am not a expert in glass or mechanical engineering but this seems obvious even to a layman what has caused this and other cracks.
Wow...now that definitely was caused by the dock, no doubt. I actually undocked mine to check for cracks after reading this. I am still amazed and grateful that my screen did not crack after dropping the Prime on concrete while docked...twice. I thought a cracked screen was a sure bet after dropping it, especially after reading all of these posts of screens cracking on their own. If you watch a tear down of the Prime you will see how flexible the glass is. I saw a picture of a plastic pry tool prying the bottom middle of the screen up at least an inch, while the left and right edges of the screen were still snapped into the rear panel of the unit. I really think it might be defective glass, and not the dock. I've had my Prime 2 weeks less than you, and it's docked only 50% of the time, so it's constantly being docked and removed. All that docking/undocking and the 2 drops never gave me a crack. All the more reason to get a SquareTrade policy.
I agree with you about the insurance for accidental damage but its not really the responsibility of an insurance company to pay for fault caused by bad design.
On the subject of insurance, while I was reading the thread that brought the problem to my attention I was thinking "got to some gadget insurance on this" I did a quick search and you can get insurance cover for as little as £40 per year so it would be silly not to get insurance after spending £500 on the Tablet.
I will get some when this is sorted.
Please don't make duplicate threads...
As you said yourself, you should have posted in the other thread.
Thread closed.

Beware the low-friction hazard

Hey guys. Just thought I'd give you a headsup here.
I've had a bunch of phones (listed in my signature), but I have never encountered this before.
The other day as I was gaming I kept bumping my hand into my phone over and over. This has never happened before, despite that I normally put it on the far corner of the mouse surface to have it readily accessible. I didn't think any of it first and just moved it up, thinking that maybe I accidentally moved the surface or such, causing the phone to move.
Then in some downtime in the gaming I looked down and realized the phone was moving. My god! There was practically zero friction! My phone was just gently gliding around the mouse surface, lolygaging about. I had a little fun with it, poking the phone to make it slide a different direction and making my cat freak out with it.
I then put it to the side on the table, thinking that my hardshell mouse surface was probably so low friction that it made the phone slide around. But the same thing happened on my wooden desk. It kept sliding around. Then I turned it over with the display upwards, and it was fine.
This morning same thing happened, and it actuall slid off the edge of my kitchen counter (marble) and into the floor! The phone is fine, by some kind of miracle, but I was surprised it managed to pick up enough speed to not get stuck on the edge of the counter. I tried pouring some water on the counter to see if it was leaning, but nope. Flat on both according to the water and a spirit level.
My only conclusion is that the phone is so flat all around, including bezels, that it creates a small air bubble underneith it, which it then slides on. The feeling is that of an air cushion as well.
I realize most people probably dont put it display down, but if you do, be aware of this. My phone almost jumped to its death by it, surviving only by a guardian angel. I thought about it and decided it was a big enough risk to give people the headsup.
Stay safe G2'rs!
SweStag said:
Hey guys. Just thought I'd give you a headsup here.
Click to expand...
Click to collapse
Good to know. Where I am, they only sell cases for QuickWindow (last I checked). I bought one, but it is taking a while to get used to holding the phone when talking since I can't wrap my fingers around the phone.
I was considering taking it off, but that notion is no longer in my head thanks to your post. BTW, you should post some vid on messing with the cat!
Hah, I just might. She's like.. "Oh, looks like fun", pokes it a bit, notices how it doesn't act as expected and is all like "BLAARGH" smashing it around and trying to kill it. xD
The screen is very silky, compared to my S3, Atrix, Kindle and my friends HTC 8S.
Sent from my LG-D802 using Tapatalk 4
So what you're saying is glass is slippery? In other news the sun will set in the west tonight. Just kidding, but I wouldn't ever put my phone face down without some type of case to keep the glass from contacting anything bad. The Nexus 4 was extremely slippery, the way LG is making curved edges on the screens doesn't help in that regard.
Well, I've learnt to put mine screen down to protect it from things falling on it. The nature of my job means things may well fall on it. I use a screen protector film anyways.
And yes, glass can be slippery but doesn't have to be. None of my other phones have had this kind of behavior, probably due to them having a slight lift from the frame, keeping the glass off the actual surface.
Regardless, for some its a non-issue, but for those that it might affect, I thought I'd share.
Hoverboards are next. I can feel it.
Sent from a van down by the river using my AT&T LG G2 and Tapatalk 4.
SweStag said:
Regardless, for some its a non-issue, but for those that it might affect, I thought I'd share.
Click to expand...
Click to collapse
This is a good point. I usually flip my phone screen down at night so the notifications LED isn't lighting up the room. Needless to say, my dog wasn't very amused when the phone slid off the nightstand and woke her up.
jmacdonald19 said:
Hoverboards are next. I can feel it.
Sent from a van down by the river using my AT&T LG G2 and Tapatalk 4.
Click to expand...
Click to collapse
I lol'd at your post as well as your signature.
edl415 said:
This is a good point. I usually flip my phone screen down at night so the notifications LED isn't lighting up the room. Needless to say, my dog wasn't very amused when the phone slid off the nightstand and woke her up.
Click to expand...
Click to collapse
So I'm not alone! Lets hope someone saves a screen at least.
thanks for the headsup, on low friction surfaces things slide.
You check if you need to level your furniture so gravity doesnt make things slide
a case would help as well
Pretty common occurence also on the shiny plastic Samsung devices Even iPhones suffer from it.
Again, it's most likely due to the curved glass edge of the LG screen. I prefer the curved glass, and my best suggestion to those that need to put their phone face down due to work hazards should probably put a case on the phone. If heavy things have a chance of falling on it, it's probably a good idea the phone is either in a case or in your pocket. Just friendly advice so please don't take it as otherwise.
I had the GNex before so wasnt an issue...but day 1 with the phone. Put it face down on the counter top like I had always done before and got in the shower. My wife comes in and all the sudden.....BAM! My phone hits the ground. (thankfully on the mat!) She said she saw it kinda "gliding" towards the edge. Low and behold, this thing almost floats face down on any slick surface. I almost never put it face down anymore...lesson learned.

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