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Decided to start a thread detailing problems users have been experiencing. My main problem right is my phone will not emit any sound out of the speaker at random times and I have no clue how to fix it.
Sent from my MB855 using XDA Premium App
firsttimer44 said:
Decided to start a thread detailing problems users have been experiencing. My main problem right is my phone will not emit any sound out of the speaker at random times and I have no clue how to fix it.
Sent from my MB855 using XDA Premium App
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Click to collapse
You have owned the 3d and the photon right? Is the reception difference really that great? And does that include 4g?
Sent from my Xoom using XDA Premium App
Zac95 said:
You have owned the 3d and the photon right? Is the reception difference really that great? And does that include 4g?
Sent from my Xoom using XDA Premium App
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Click to collapse
Reception difference when speaking on the phone is without question better. If we are talking data speeds I seem to get more bars but my speeds are still the same, really crappy.
Sent from my MB855 using XDA Premium App
I bought the Photon yesterday afternoon. While I was in Best Buy I had my Evo 4G and the Photon side by side and the Photon had 4 bars while the Evo had 2. Same with 4G. This morning while driving I had full reception (bars are so small I can't tell if there are 5 or 6) and my Evo had two. So by that guage the Photon does better. However, here in Indianapolis where there are three Clear towers but no official 4G yet, I could pick up a weak 4G signal in my bedroom and no where else with my Evo. I couldn't pick it up with my Photon.
Now - as for problems - I thought the phone was great until this morning when I couldn't hear anything on three separate calls. I restarted the phone and then could hear and be heard. Later on today it did the same thing until I restarted the phone. Also twice the phone was locked up - wouldn't wake up and I had to pull the battery and reboot. I'm probably going to return the phone to Best Buy. I don't know if I'll get another one or wait a few weeks to see if they get the bugs out (I've read about the locking problem on another forum so I don't think it's isolated).
firsttimer44 said:
Decided to start a thread detailing problems users have been experiencing. My main problem right is my phone will not emit any sound out of the speaker at random times and I have no clue how to fix it.
Sent from my MB855 using XDA Premium App
Click to expand...
Click to collapse
I've only had two things happen consistently that have made me scratch my head.
One is that if a long enough time has passed that my phone locks with the security PIN, when I unlock it by entering in my PIN and hitting ok there is sometimes a lag before the phone opens up coupled with the dim screen from the lock screen staying dim for a bit. We're talking a few moments at most but noticeable on a phone that flies, otherwise.
Second problem I'm still trying to figure out - manifests when I'm using Glympse (location sharing app that shows your location/speed LIVE to someone else). I've been using this app since it came out - a long time ago. If you're not familiar with this app (it's AWESOME), when you're transmitting, your location arrow is green. If you're not, it's gray. If there's a problem with the transmitting of your signal or location, it's yellow/orange. I'm consistently finding that after initially sending and transmitting ok, if I check the phone 5 - 10 minutes later the arrow is orange and I cannot get it to transmit again. I'm putting this here as a bug because I believe it's a data handoff problem as the times I've seen this happen I had 4G on. I'll experiment more and report. Maybe using Pandora as I drive home this evening.
I'm having an issue with the camera. Even with manually adjusting the focus, have you noticed that this camera is particularly bad at taking close-up photos? My Nexus One never had a blurry or out-of-focus photo, but for some reason the camera on my new Photon takes crap pictures. I've even tried the macro mode and it still looks terrible. This is at about 4 inches away from the object being photographed. I tried in various different light settings too! No luck... I went back to the Sprint store and took some pictures with the demo units -- both of them exhibited the same issue.
Zac95 said:
You have owned the 3d and the photon right? Is the reception difference really that great? And does that include 4g?
Sent from my Xoom using XDA Premium App
Click to expand...
Click to collapse
I've had the Evo, Evo 3d and no the Photon and the Photon by far has the best reception hands-down. Not just the bars, but the actual signal readouts as well in opensignal or something similar. 3g data is much more solid/stable/quicker on this phone as well. The 3g radio on the 3d seemed to take a "nap" fairly often and just drag along in general.
Can't comment on the 4g though...I rarely ever use it.
It's really bizarre and irritating how if you have a screen lock set, the Photon will display both the regular lock screen with slide to unlock, and then the screen pattern lock.
Every other Android device I've ever played with, the screen pattern lock replaces the regular lock screen.
Have you tried holding the button til its focused? It auto focuses then doesnt snap the pic til you release the button. My camera takes awesome pics.
*just noticed the on screen button snaps the photo when you release the button. The physical snaps the photo after a second or so.
brianez21 said:
I'm having an issue with the camera. Even with manually adjusting the focus, have you noticed that this camera is particularly bad at taking close-up photos? My Nexus One never had a blurry or out-of-focus photo, but for some reason the camera on my new Photon takes crap pictures. I've even tried the macro mode and it still looks terrible. This is at about 4 inches away from the object being photographed. I tried in various different light settings too! No luck... I went back to the Sprint store and took some pictures with the demo units -- both of them exhibited the same issue.
Click to expand...
Click to collapse
Sent from my MB855 using XDA App
I need someone to help me with trouble shooting a REALLY weird issue.
download this wallpaper (http://euphoricarythmia.com/attachment.php?attachmentid=5551&d=1308386199) and set your brightness to high then auto. Does the left side of the image loose it's detail?
Also, if you use the stock launcher and remove a shortcut does the icon look really crappy?
mikeyinid said:
Have you tried holding the button til its focused? It auto focuses then doesnt snap the pic til you release the button. My camera takes awesome pics.
*just noticed the on screen button snaps the photo when you release the button. The physical snaps the photo after a second or so.
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
Try using vignette. The pictures it takes now are flawless. Seriously.
jorjitoc said:
Now - as for problems - I thought the phone was great until this morning when I couldn't hear anything on three separate calls. I restarted the phone and then could hear and be heard. Later on today it did the same thing until I restarted the phone. Also twice the phone was locked up - wouldn't wake up and I had to pull the battery and reboot. I'm probably going to return the phone to Best Buy. I don't know if I'll get another one or wait a few weeks to see if they get the bugs out (I've read about the locking problem on another forum so I don't think it's isolated).
Click to expand...
Click to collapse
I am having the same exact problems. Didn't start happening until Day 3 of ownership. I can call, but lose all sound. The only way to fix was to turn it off and on, then its fine. I thought it might have been connection problems with the Air Rave in my home office, but had the same problem with it disconnected.
Sounds like with so many having the same issues these might be caused by 2.3.4 and not the phone hardware. I haven't seen an official bug list for this GB version.
Anyone confirm this? If so, then maybe an upgrade from Moto to 2.3.5 or whatever will be an easy fix if indeed there is one from Google.
The not being heard bug is the most discerning to me. Rest I can live with for now.
jorjitoc said:
I bought the Photon yesterday afternoon. While I was in Best Buy I had my Evo 4G and the Photon side by side and the Photon had 4 bars while the Evo had 2. Same with 4G. This morning while driving I had full reception (bars are so small I can't tell if there are 5 or 6) and my Evo had two. So by that guage the Photon does better. However, here in Indianapolis where there are three Clear towers but no official 4G yet, I could pick up a weak 4G signal in my bedroom and no where else with my Evo. I couldn't pick it up with my Photon.
Now - as for problems - I thought the phone was great until this morning when I couldn't hear anything on three separate calls. I restarted the phone and then could hear and be heard. Later on today it did the same thing until I restarted the phone. Also twice the phone was locked up - wouldn't wake up and I had to pull the battery and reboot. I'm probably going to return the phone to Best Buy. I don't know if I'll get another one or wait a few weeks to see if they get the bugs out (I've read about the locking problem on another forum so I don't think it's isolated).
Click to expand...
Click to collapse
Exact same happened to me, but I can add that i think it does it after roaming, but I may be wrong. It's rather irritating; if it keeps happening I might go talk to Sprint.
i received 2 calls today, right in a row and couldn't hear anything on the other end.
rebooted my phone, and its working great again.
only thing other than that minor blip that i've noticed is streaming audio on my mlb at bad app. it sounds like the audio is on fast forward - skipping all over the place.
anybody else experienced anything like this with streaming audio? i used tunein this morning and noticed it very slightly as well.
I'm having the same phone audio issue as everyone else. My wife, who has the Photon, experienced it this afternoon. Hopefully someone finds the cause or a fix soon. Other than that, I love the phone!
Sent from my MB855 using XDA App
sixshooterz said:
I'm having the same phone audio issue as everyone else. My wife, who has the Photon, experienced it this afternoon. Hopefully someone finds the cause or a fix soon. Other than that, I love the phone!
Sent from my MB855 using XDA App
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Click to collapse
Now you guys are worrying me. I'm not someone who uses the actual phone part of the phone a lot. I might use the phone to speak to someone maybe 2-3 times a day for a minute each, if that. In fact, I can go entire days without using the phone to make a call so if I've got these problems I likely won't see them manifest. Still, I don't want to experience them at all when I do.
Speaking of which, do any of you find the vibrate options for receiving calls odd? Under SETTINGS > SOUND > VIBRATE PATTERNS, there are four choices. "Dot vibe" is the only one that feels like that. It goes "buz buz buz space buz buz buz".
The "dash vibe" is like "buuuzzz buz buz buz buz"
The "Fast vibe" is almost worthless, going "bzbzbz"
And the "Long vibe" is anything but! It's seriously "buz bzbz bzbz".
I can barely feel any of these when the phone's in my pocket. Do you guys see the same types of patterns I tried to describe with my buz and bz's or is my phone vibrate jacked? I mean, I can't see how the "long vibe" can even be that - I expected the long steady vibrate at the very least.
I've been waiting for an excuse to try Sprint (from Verizon) and with the bad battery life of the 3DO and mediocre reviews I finally made the jump once people started raving about the Photon.
Here's what happened to me:
First picked up the phone, booted it up, went through the set-up questions, got to the "add accounts" set-up for email and social networking links and the phone froze - this is before I even got to the main screen. Had to take the battery out to reset.
I downloaded some apps, including the amazon apps, which it didn't like, and the phone froze two or three more times throughout the day. I also had spotty coverage, particularly at home in NYC. I did a data factory reset and the problems persisted. The next morning I went back to Sprint and tried to get a new phone figuring I might have gotten a dud. They didn't give me a new phone but the manager said it should've been turned on to accept Sprint only coverage and that was the problem. He fiddled with a couple other settings and now the reception problems are better. It still has crashed a number of times and I get FCs a lot.
I'm coming from an old BB Curve so this is my first true smart phone though I do have a CM7 Nook, which seems to be less buggy. I'm pretty disappointed with the bugginess but the phone still seems pretty cool otherwise. It seems to respond quicker than my Nook - which it should. I don't know what to think about 4G. Here in NYC it's pretty spotty for everyone that I know who uses Sprint so it makes me think that at this point 4G might be a waste. I also don't notice the Photon having any more bars than the people around me who have an Evo 4g and an Epic 4g. I can't help but wonder if I should've just stayed with Verizon and gotten a Droid X2 or something.
That's all I got for now.
** update - a couple of days later and Go Launcher installed. I'm very impressed. I love this phone. It seems to be stable at this point. I compared it's reception again, measuring its bars vs the Epic, HTC shift and Evo 4g and it was consistently better than those phones.
mikeyinid said:
Have you tried holding the button til its focused? It auto focuses then doesnt snap the pic til you release the button. My camera takes awesome pics.
Click to expand...
Click to collapse
Ah, that does help the camera take its time to focus! Good job pointing that out - I probably would have never noticed it.
I still have artifacty/grainy images in lower light settings, but I guess that's the best I can expect from a cellphone's CCD. Here's to hoping one day my phone will take as good a photo as a point'n'shoot.
beyondinferno said:
Try using vignette. The pictures it takes now are flawless. Seriously.
Click to expand...
Click to collapse
Wow, you are right. It's pictures come out much sharper now! Thanks!
The day after I traded my Evo 3D for a Photon I started having to powercycle the phone to be able to make or receive calls. Out of my 30 days. Stuck with phone. Dont want a refurb. Anybody heard of any resolutions to this? Further research has shown I am not the only one to have this problem.
Roscoe2008 said:
The day after I traded my Evo 3D for a Photon I started having to powercycle the phone to be able to make or receive calls. Out of my 30 days. Stuck with phone. Dont want a refurb. Anybody heard of any resolutions to this? Further research has shown I am not the only one to have this problem.
Click to expand...
Click to collapse
Some of the phones have this issue, but very few, give Sprint a call, and see what they can do, but first, check and make sure your settings are all set and that you are all activated properly...
Did this only happen once, or more???
If once, don't sweat it, we all have a few glitches, am I right?
If not, stay posted, as I myself would like to hear the insite of other posters, as myself.
Happens everyday at least twice
Sent from my MB855 using XDA App
No sound or. Ant even make calls?
Sent from my MB855 using Tapatalk
This has happened to me 4 times so far for both incoming and receiving calls.
It will make the call but no sound.
Sent from my MB855 using XDA App
Roscoe2008 said:
It will make the call but no sound.
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Click to collapse
Same here. Only a couple of times, but I probably only make 10 calls a month.
Rumor has it if you remove the sim card it will fix the problem. It eas the first thing i did when i got mine.
Sent from my MB855 using Tapatalk
Could Be the Sim??..??
I had this problem when I first got the phone, and I had to reset at least once to twice a day to make Phone Calls, it would make and connect the call, but I could hear nothing and neither could the person I connected with.
While just trying an At&t sim in it, to see if it would work on their towers, I changed out the sim, and once i changed back to the sprint sim, I have not had this problem since, So while I can't say that's what fixed it, it can't hurt to try it.
May be stupid question but leaving the card out wont cause in any problems? ......think I just figured out the answer to that.
Roscoe2008 said:
May be stupid question but leaving the card out wont cause in any problems? ......think I just figured out the answer to that.
Click to expand...
Click to collapse
Mine doesnt seem to have any ill effects.
Sent from my MB855 using Tapatalk
Thank you DSD I'll give it a try.
I have the "no audio on calls" issue and its very annoying I usually power cycle my phone twice a day because of this. There is supposed to be an update on the 22nd but who knows for sure. I'm gonna try and take the sim out and see if this makes a difference.
Sent from my Photon on the Now network.
megan23247 said:
I have the "no audio on calls" issue and its very annoying I usually power cycle my phone twice a day because of this. There is supposed to be an update on the 22nd but who knows for sure. I'm gonna try and take the sim out and see if this makes a difference.
Sent from my Photon on the Now network.
Click to expand...
Click to collapse
I've only had my MoPho for about a week now, but have had to power cycle my phone multiple times due to this same issue. Tried the sim card theory..it still did it today. Maybe it's something in the framework? About the update on the 22nd...isn't the same day that Sprint is pushing Gingerbread to the Epic?
Install cache cleaner from the market and set it to clear cache every hour.... It takes care of this silent call issue
Sent from my MB855 using Tapatalk
Which cache cleaner?
Roscoe2008 said:
Which cache cleaner?
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Can be any cache cleaner but i use app cache cleaner by infolife llc and never had the silent call issue since
Sent from my PG86100 using Tapatalk
deedscreen said:
Some of the phones have this issue, but very few,
Click to expand...
Click to collapse
Very few? Some Best Buys are reporting that EVERY Photon they have sold have come back with the no audio on calls issue. On EVERY board dealing with cell phones, Android, Sprint or Motorola there are long threads of users dealing with the no audio on calls issue and trying to find fixes. IMHO this is a serious issue with the phone and Motorola and Sprint have yet to issue a statement or give any time table for a MR.
Here are some of the suggested fixes, none of which have worked for me.
1. Install MR5 found in the developers section
2. Set the Network to Sprint Only.
3. Install APP Cache Cleaner.
4. Install Juice Defender.
5. Power Off Power On the phone every morning.
I bought my phone from sprint, but have never had this problem.
Sent from my unlocked rooted Mopho!
kkwus74 said:
Install cache cleaner from the market and set it to clear cache every hour.... It takes care of this silent call issue
Sent from my MB855 using Tapatalk
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Click to collapse
Thank you for this suggestion. I just downloaded the app cache cleaner and plan to give it a whirl for a couple days see if it sorts out the silent call issue. Just for the record, I bought my phone from Sprint (so it's not necessarily isolated to BB purchased phones)...got it for $18, so I can't complain too much.
Ok, here's the deal. I haven't been able to get a GPS lock in months. I've tried everything.
Right now I'm running stock 198_6. Rooted, unrooted, doesn't matter.
I've done several resets, I've wiped through recovery, I've wiped my internal storage, tried several SBF's etc.
I've been working on this problem for months and I'm finally frustrated enough to ask for help. No amount of googleing or flashing has helped thus far. On my old galaxy S phone, there was a GPS restore program that worked beautifully. I'm hoping for either a comparable program for my MOPHO or a way to COMPLETELY return to stock. Every file, every directory, every partition. Flashing SBF's isn't working.
Any help or insight would be amazing. Thanks in advance
Download gps status from the market see if you get any locks. You've already did all the steps needed but aren't working.
Again though clear all data including on the SD or just switch out to a empty one. factory data reset then sbf and do not restore your data when you log back into gmail. It could be a app conflicting with the GPS you never know.
Try out the rocko rom he has a locked version now so try it out and see if that helps
I tried gps status and a couple others, it won't even see a satellite, much less get a lock. Trying the long road workaround for alien with 4g, see what happens. Thanks for the advice, I didn't think about a new sd. I'll give that a shot.
Sent from my SCH-I510 using xda premium
I have a question to ask you do you have the GPS turned on in settings? If so have you ever dropped your phone? Because the only time I've had problems was when GPS wasn't Turned on. I'm sure that was the first thing you looked at but it can be overlooked
Sent from my MB855 using xda premium
Though I do appreciate your input, I can absolutely assure you after working on this issue for a long time, the gps is not turned off. Besides, it would just turn back in after a wipe.
I did drop my phone once as I got out of the car, but I keep it in an otter box commuter case and the fall from the seat of my tC didn't hurt it.
Sent from my SCH-I510 using xda premium
Don't mean to be a pest, but how about a bump in hopes somebody with an answer will see
Sent from my SCH-I510 using xda premium
How long are you waiting for a lock? I have seen some devices take quite a while (15 mins) to lock after being moved a long way from where the last fix was stored. I am thinking that the almanac or ephemeris data may be corrupt for some reason.
Did you try the agps assistance within GPS status?
Is your date and time set correctly?
Do your other sensors work correctly in the GPS status app? Gforce and rotation?
Do you have an absolutely clear view of the sky at a wide angle?
Is there anything transmitting withinin the 1227.6—1575.42MHz range nearby? It doesn't even need to be that close to that frequency range as a strong VHF (30-300 MHz) can overpower a GPS signal if the transmitting station is radiating enough Watts. Imagine the emi nightmare it is packing radios in the HF VHF shf and uhf spectrum on a boat mast. Along with GPS, RADAR, DirecTV and such.
I believe that you have one of the following:
1. EMI from a rogue emitter.
2. Corrupt almanac/ephemeris/date and time
3. Broken GPS hardware inside the device.
Sent from my MoPho. All typos are the phones fault.
Thanks for the info. It's not an issue with interference as I've tried it over 100 miles from home.
So, is there a way to fix the almanac info?
Sent from my SCH-I510 using xda premium
F.Y.I., I just got GPS Test from the Market. I like the Globe View where it shows exactly where each one is!
Hmm as someone said before it can take time to get a lock and it can be a hardware problem too did you drop it recently or has it been exposed to any big amount of pressure?That can be a problem.
Sent from my LG-P350 using XDA premium
http://www.danasoft.com/ sig/****yeah287168.jpg
Unfortunately it's sounding like you may have to bring it in and have it checked out by a phone tech. It definitely sounds like a hardware issue. If it's still under warranty then you're in luck.
In case you have the warranty just make sure to unroot and be on stock.Otherwise they won't accept it.
Sent from my LG-P350 using XDA premium
Yeah, it's under warranty and I had it unrooted. The sprint store wanted to charge me $35. I laughed and left. I figure I'll port the number to my verizon phone and send it in to Moto. I considered looking for a GS2, but I'm not spending more money on wimax phones since sprint will be converting to LTE.
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hedcayce said:
Yeah, it's under warranty and I had it unrooted. The sprint store wanted to charge me $35. I laughed and left. I figure I'll port the number to my verizon phone and send it in to Moto. I considered looking for a GS2, but I'm not spending more money on wimax phones since sprint will be converting to LTE.
Sent from my SCH-I510 using xda premium
Click to expand...
Click to collapse
Lol fkin thieves why the hell would they charhe you for a warranty repair.Tou have done the right thing by going out.I hope you can fix your phone soon.Good luck!
Sent from my LG-P350 using XDA premium
So, after an hour and a half on the phone tech support finally decided that what I told them in the first 30 seconds was right. They're sending me a new phone. I have a feeling it's going to end up on craigslist.
Sent from my MB855 using xda premium
Alright, so as a techie, I understand that software can be buggy. I understand that updates fix and improve things over time, but sometimes do the opposite. I understand that I should put up with the occasional reboot. However, I DO NOT understand why the hell I cannot use my phone. I am tired, I am pissed, and I have exhausted the thought of how much I regret trading in my evo 3D. Yes, the LTE Evo has a lot of RAW power, but what good is that if I cannot freaking use it?
So, *ahem*, after my angry rant, here is what has been going on with my phone (and getting increasingly worse) for the last month:
4G my a$$ - I live in Houston, one of the the first markets that was supposed to get 4G. The Wimax network, which was aleady spotty, is still a lot more present in Houston than the so called Sprint LTE deployment. Look, I am a patient guy, but when my 3g speeds cannot go past DIAL UP then we have a big problem. Am I seriously paying 230 dollars a month so that four smartphones have DIAL UP speeds? Cmon, Sprint!!
People (HTC stock app) - it does not work. every once in a while, it will start working, but for the past month, I can only dial numbers on my call history. The problem? When I open the app and search through contacts, everything is dandy. But when I click on a contact, I get a black screen. It is a screen where the top notification bar still shows, and the latter still responds, but right below it is just dark. If i click home button, it does go back to home. However, clearing the cache, rebooting, etc, does nothing to get the app working. That's right. Reboot does not work.
Google Play - It ALSO does not work. So you can kinda search through it up until the point I click on an app. At that point, the whole thing freezes and my only choice is to exit out by pressing the home button. Moreover, reboot also does NOT work.
Gmail app. - Please see the last two points. Exact same problem. Except this time, when you click it to open the app, it simply takes me to a white screen. And that's it. Reboot also does NOT work, nor does clearing cache, etc.
:
So, am I alone in this? I do not know what to think. Since around 2008-9ish, when I first got an Android phone, I have never hated a device so much in my life. The worst part is, it used to work. And then it used to heat up a lot. And then right after a meaningful vacation with my wife, it had a sudden death (the screen literally went off when I was using it, never to turn on again. And according to my forum research, I was not the only one who suffered this "sudden death syndrome") losing all my pictures. And then Best buy black tie's thingie got me a new one, which is the one I have now...with a gazillion problems. Thoughts, or recommendations?
darkleafar said:
Alright, so as a techie, I understand that software can be buggy. I understand that updates fix and improve things over time, but sometimes do the opposite. I understand that I should put up with the occasional reboot. However, I DO NOT understand why the hell I cannot use my phone. I am tired, I am pissed, and I have exhausted the thought of how much I regret trading in my evo 3D. Yes, the LTE Evo has a lot of RAW power, but what good is that if I cannot freaking use it?
So, *ahem*, after my angry rant, here is what has been going on with my phone (and getting increasingly worse) for the last month:
4G my a$$ - I live in Houston, one of the the first markets that was supposed to get 4G. The Wimax network, which was aleady spotty, is still a lot more present in Houston than the so called Sprint LTE deployment. Look, I am a patient guy, but when my 3g speeds cannot go past DIAL UP then we have a big problem. Am I seriously paying 230 dollars a month so that four smartphones have DIAL UP speeds? Cmon, Sprint!!
People (HTC stock app) - it does not work. every once in a while, it will start working, but for the past month, I can only dial numbers on my call history. The problem? When I open the app and search through contacts, everything is dandy. But when I click on a contact, I get a black screen. It is a screen where the top notification bar still shows, and the latter still responds, but right below it is just dark. If i click home button, it does go back to home. However, clearing the cache, rebooting, etc, does nothing to get the app working. That's right. Reboot does not work.
Google Play - It ALSO does not work. So you can kinda search through it up until the point I click on an app. At that point, the whole thing freezes and my only choice is to exit out by pressing the home button. Moreover, reboot also does NOT work.
Gmail app. - Please see the last two points. Exact same problem. Except this time, when you click it to open the app, it simply takes me to a white screen. And that's it. Reboot also does NOT work, nor does clearing cache, etc.
:
So, am I alone in this? I do not know what to think. Since around 2008-9ish, when I first got an Android phone, I have never hated a device so much in my life. The worst part is, it used to work. And then it used to heat up a lot. And then right after a meaningful vacation with my wife, it had a sudden death (the screen literally went off when I was using it, never to turn on again. And according to my forum research, I was not the only one who suffered this "sudden death syndrome") losing all my pictures. And then Best buy black tie's thingie got me a new one, which is the one I have now...with a gazillion problems. Thoughts, or recommendations?
Click to expand...
Click to collapse
All of your issues posted here, except for lte in your area have been posted before. Please use the search feature. Also, we are aware of the GP store GMAIL and other apps white screen of death ( wsod )
Buy an iPhone... Problem solved
Sent from my EVO using xda app-developers app
I never stick with stock roms. I always unlock/root my phones so I can get the best experience. Haven't had ANY of the problems you listed except LTE, but you can't do much about that until the towers are updated/upgraded.
I am alright with 2,3 and 4 and not worried.
I totally agree with you on # 1 ! Man, I just hate my new phone right now. I can get LTE speed here, BUT .. it does not hang onto the signal. Even when I am a few blocks of the tower ! Sprint or HTC have to adjust the treshole.
I was so happy with my 3D. I was able to Skpye w my relatives even when I was inside a room bc the 4G (not LTE) was great!
I do understand about paying $280 for 4 lines at dial up speed!
Right now I am frustrated of Sprint lying to us. 5 cities are ready for LTE, yet the deployment is only 20% complete !!!
The issues you list could all be related to network vision upgrades....
Have you tried switching the phone from lte/cdma to cdma only?
There are areas in Dallas that I have to do that in. Speeds went from horrible to avg .8 mb down and .6 up
Sent from my EVO using xda app-developers app
I think its time for a replacement ..only issue I have is the multitasking
All of those problems seem fixable by clearing data and the likes. the only real issue is the LTE.
Im in KC. At my house on the eastern side of the city I get solid LTE service as of sometime last week or so. Haven't run a speedtest under 8mbps down. Look at the phone, LTE is always there.
Then I drive to work. Not 2 miles from sprint headquarters. 3g is abysmal. I can get 4g if i stand in the right spot outside. Nothing inside though. And when I see that LTE I don't pull more then 1.5mbps down. All part of the upgrade process.
Once you get it the phone becomes a whole new beast. And first run cities are supposed to be totally completed by what? December.. At least in KC.
So the reason your signal is such crap just means that your LTE is coming. Once it does, it's worth it.
Don't have any of your probs except the gmail prob. Seems to happen when its downloading mail and switches from 3g to 4g. Clearing gmail ussually solves it, once I had to login into gmail on my pc and delete the last email, everything worked after that. Not sure what it was about that email...
Sent from my EVO LTE
DB13 said:
Buy an iPhone... Problem solved
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Ha! My wife's iphone is just as useless as my EVO. Please...
Alright so it seems most of you do not have the problem that I have with the apps having white screen of death, so I keeo being told it is a multitasking problem.. i have already cleared cache and all that, killing apps with task killer, rebooting, etc, but that did not do anything. In which other ways I can solve the mukltitasking issue?
darkleafar said:
Alright so it seems most of you do not have the problem that I have with the apps having white screen of death, so I keeo being told it is a multitasking problem.. i have already cleared cache and all that, killing apps with task killer, rebooting, etc, but that did not do anything. In which other ways I can solve the mukltitasking issue?
Click to expand...
Click to collapse
You can't, short of installing an AOSP ROM.
Sent from my EVO using xda app-developers app
By the time Sprint finish deploying their 5 cities in December to 100%, in another few months after that, another new model of LTE is OUT!
So what do you get out of these LTE phones that are out now ??????????????????????????
Can you see this ?
Mine has been doing this too, a reboot and wiping your dalvik-cache should fix it for awhile.
As for the network speed though, that you'll just need to call and yell at sprint about.
I'm bummed about the speeds so far (in Chicago). I seemed to have better speeds with my Evo 4G (3g service mind you, obviously WiMax will be better than the LTE)
I rooted and lazy pandy s-off immediately. However I just loaded a custom rom after 3 weeks of use (was happy for the most part with stock). Loaded Meanrom ICS and I'm very happy with it. Small bug here and there but definitely glad I did. No major issues plus you get quick settings and a working google wallet plus other things.
Try a different custom rom, it may solve your os/ui-related woes
kato669 said:
I'm bummed about the speeds so far (in Chicago). I seemed to have better speeds with my Evo 4G (3g service mind you, obviously WiMax will be better than the LTE)
I rooted and lazy pandy s-off immediately. However I just loaded a custom rom after 3 weeks of use (was happy for the most part with stock). Loaded Meanrom ICS and I'm very happy with it. Small bug here and there but definitely glad I did. No major issues plus you get quick settings and a working google wallet plus other things.
Try a different custom rom, it may solve your os/ui-related woes
Click to expand...
Click to collapse
Meanrom its one of the best IMO but the latest Cynogen Mod 10 its very nice and fast it has more bugs though
Sent from my EVO using xda app-developers app
So I've had my DNA for about 3 hours. Messing with camera screen went black and phone froze had to reboot. Now messing with Netflix same thing only didn't have to reboot. Anyone else seeing any issues like this?
Sent from my HTC6435LVW using xda app-developers app
I've had my phone since release day and it hasn't had a single hiccup, let alone any kind of freeze or blank screen. This is definitely not normal.
Sent from my HTC6435LVW using xda premium
Can't say I've seen that. What all do you have installed?
Not much installed. Just what came on it right now plus about 3-4 more apps mostly forum apps. If it continues I am going to return it.
I should add the camera lockup was using the front facing camera with the smile detection option enabled. It acted like it was going to shoot and I moved it then it just went black and I had to reboot.
Just did Netflix again and black screen like it just doesn't want to load.
Sent from my HTC6435LVW using xda app-developers app
Mine does freeze quite often when I am using the stock Sense photo editor...and when it doesn't freeze, it just lags constantly.
another581 said:
Mine does freeze quite often when I am using the stock Sense photo editor...and when it doesn't freeze, it just lags constantly.
Click to expand...
Click to collapse
me too..
Had mine since launch and have only seen this once - yesterday while using Handcent.
Haven't been able to reproduce camera freezing however Netflix still shows just a black screen quite often. Force stopping through settings fixes it. Tempted to think its an app problem not a phone problem.
Sent from my HTC6435LVW using xda app-developers app
guys, this camera screen freeze.. does the screen fade out to black? i get that problem when clicking the gallery icon after taking a picture sometimes... but I just shut the screen off and turn it back on and it's fine.
Sent from my HTC Droid DNA using Tapatalk 2
In the instance I had, no. And the issue has never repeated so I figure I just had a hiccup.
Sent from my HTC6435LVW using xda app-developers app
been using like hell for the last few days, no issues here
I've been using mine pretty heavily for the past few weeks and have had no lockups/ blackscreens/freezes
Sent from my HTC6435LVW using xda app-developers app
Hi,
my wife got the DNA, since I'm very happy with my GNex and all the fine ROM's I was able to test drive.
Now I was not planning to do anything to the DNA, since it becomes my issue at that very moment, when anything weird is happening to the wife's DNA. Some may relate...
For the past week or so she has been complaining that the phones hangs for 10-30 seconds in various applications.
- Words with Friends, in app, just dragging a letter onto the board
- Messages, just opening a particular thread
- Settings, opening different menus within settings, like apps or even About
- Home Screen, swiping to the left or right... you have to wait until it moves, sometimes you see it kind of inching to the left or right...
- other places throughout the phone
Now the phone is operating mainly in Wifi mode when she is around the house, due to the preservation of data in my share everything plan.
When she operates the phone from the kitchen, she is borderline reception, even so the DNA shows 1-2 bars of wifi. By the way a lot better then any other phone I have had, even my old trusty DroidX, which I thought had the best reception (wifi) of all.
This behavior is not 100% reproducible and I can't really get the exact analysis data from my wife, when she is already frustrated... Also I don't know a lot about Sense and wonder if that might be the issue.
Just now reading a little here to see if there are already custom ROM's out there either addressing the issue or getting rid of Sense all together and making the DNA more a natural Android 4.2 phone.
Help!
Thanks
broons said:
So I've had my DNA for about 3 hours. Messing with camera screen went black and phone froze had to reboot. Now messing with Netflix same thing only didn't have to reboot. Anyone else seeing any issues like this?
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Sounds like a lemon, I would take it back and exchange it for a new one.
dnargsiefil said:
Hi,
my wife got the DNA, since I'm very happy with my GNex and all the fine ROM's I was able to test drive.
Now I was not planning to do anything to the DNA, since it becomes my issue at that very moment, when anything weird is happening to the wife's DNA. Some may relate...
For the past week or so she has been complaining that the phones hangs for 10-30 seconds in various applications.
- Words with Friends, in app, just dragging a letter onto the board
- Messages, just opening a particular thread
- Settings, opening different menus within settings, like apps or even About
- Home Screen, swiping to the left or right... you have to wait until it moves, sometimes you see it kind of inching to the left or right...
- other places throughout the phone
Now the phone is operating mainly in Wifi mode when she is around the house, due to the preservation of data in my share everything plan.
When she operates the phone from the kitchen, she is borderline reception, even so the DNA shows 1-2 bars of wifi. By the way a lot better then any other phone I have had, even my old trusty DroidX, which I thought had the best reception (wifi) of all.
This behavior is not 100% reproducible and I can't really get the exact analysis data from my wife, when she is already frustrated... Also I don't know a lot about Sense and wonder if that might be the issue.
Just now reading a little here to see if there are already custom ROM's out there either addressing the issue or getting rid of Sense all together and making the DNA more a natural Android 4.2 phone.
Help!
Thanks
Click to expand...
Click to collapse
If I were you I'd take that phone back to Verizon. None of that should be happening.
It maybe there is a rogue app causing it. But I've never had it hang, ever.
Sent from my HTC6435LVW using xda app-developers app
dnargsiefil said:
Hi,
my wife got the DNA, since I'm very happy with my GNex and all the fine ROM's I was able to test drive.
Now I was not planning to do anything to the DNA, since it becomes my issue at that very moment, when anything weird is happening to the wife's DNA. Some may relate...
For the past week or so she has been complaining that the phones hangs for 10-30 seconds in various applications.
- Words with Friends, in app, just dragging a letter onto the board
- Messages, just opening a particular thread
- Settings, opening different menus within settings, like apps or even About
- Home Screen, swiping to the left or right... you have to wait until it moves, sometimes you see it kind of inching to the left or right...
- other places throughout the phone
Now the phone is operating mainly in Wifi mode when she is around the house, due to the preservation of data in my share everything plan.
When she operates the phone from the kitchen, she is borderline reception, even so the DNA shows 1-2 bars of wifi. By the way a lot better then any other phone I have had, even my old trusty DroidX, which I thought had the best reception (wifi) of all.
This behavior is not 100% reproducible and I can't really get the exact analysis data from my wife, when she is already frustrated... Also I don't know a lot about Sense and wonder if that might be the issue.
Just now reading a little here to see if there are already custom ROM's out there either addressing the issue or getting rid of Sense all together and making the DNA more a natural Android 4.2 phone.
Help!
Thanks
Click to expand...
Click to collapse
Ya I would definitely return it. Possibly try a factory reset and see if that solves it.
Sent from my HTC6435LVW using xda app-developers app