[Q] Safe Mode - Atrix 4G Q&A, Help & Troubleshooting

Pretty much my phone wigged out started flashing between the lock screen and the keypad to unlock, so i took the battery out and it resolved the problem, but let to another. In which my phone is now stuck in safe mode and i can not get out of it for the life of me, ive done everything, called tech support and motorola but they told me to do everthing i already did, so they are sending me a replacement, but my question is there any other way to fix the problem besides, factory reset/data wipe, power down power on holding vol up and down etc.

What is safe mode
What is on the screen

all the normal screens it just has a tab in the lower left hand corner that says safe mode, doesnt allow you to use and apps, well downloaded apps, you can boot into safe mode by powering down and then powering on by holding down vol up and vol down and power button, and they told me to that to see if it would take it out of safe mode but it didnt happen

Related

[Q] Cherry Mobile Superion won't turn-on

Hi All,
I have flashed EUViewPad 7 based on Stock rom. installed SD Card Booster, CPU Master and etc.
The flash is fine since I managed to boot it and install several apps.
Until I needed to reboot the device since the hacker keyboard always forces to close. I rebooted it and poof I am in infinite boot animation without a way to remove the battery. afraid to fiddle just waited the battery to drain so I can test again(This happened on my O1. just removed the battery, put it back and its ok)
I have drained the battery after almost 8 hours of non stop boot animation. But this device won't turn on anymore. It just vibrates when I press the on button.
Tried opening the back(crap I have scratched the back covering. now it has large scratches ) but the battery is taped . My question folks is what is the possible solution to my problem aside from removing the battery(can't even get to clockword recovery)
Thanks
Not too sure about your device, but doesn't yours have a reset button like the viewpad?
Should be a small hole on the bottom edge right next to the microphone.
Try pressing that with a paperclip if you're having boot problems.
Anyway, if you've drained the battery completely, make sure to leave it charging for a little while. Too low battery voltage will make it unable to start. 15 mins or so should be more then enough.
Try starting with both volume buttons + power pressed. Keep holding it until you see "entering recovery mode."
Let me know if this gives any results.
Amalgation said:
Not too sure about your device, but doesn't yours have a reset button like the viewpad?
Should be a small hole on the bottom edge right next to the microphone.
Try pressing that with a paperclip if you're having boot problems.
Anyway, if you've drained the battery completely, make sure to leave it charging for a little while. Too low battery voltage will make it unable to start. 15 mins or so should be more then enough.
Try starting with both volume buttons + power pressed. Keep holding it until you see "entering recovery mode."
Let me know if this gives any results.
Click to expand...
Click to collapse
Ahh I have that reset button beside the microphone hole. Will try this later on. Thanks for your help and for your custom rom
Uh oh... Tried pressing the small hall beside microphone, pressed on button. No luck. tried pressing that hole and on at the same time No luck again.
Is it possible that it will mess up the whole boot process due to boot animation loop??
silencer07 said:
Uh oh... Is it possible that it will mess up the whole boot process due to boot animation loop??
Click to expand...
Click to collapse
I'm afraid and it sounded like, from your descriptions, that the boot process has been messed up .... so, what do you got to lose by trying to "wake" it up or at least respond to commands, right ?
Try holding the power button & use a small pin to press RESET - leave it connected to the power supply/charging unit.
Try holding both volume Up & Down key & use a small pin to press RESET
Try holding both volume Up & Down key along with the Power button at the same time, and press RESET (you might want to get someone to help you to this)
Try holding the volume Down (left) key & Power button, and press RESET with a small pin.
Does any of these work in getting the screen to show life, be patient as you might have to hold it for 10 to 30 seconds before it cycle & restart/display the 3 birds ...
Chances are you will need to flash a stock ROM with the SULT3 utility, and then if successful, root it again & start over (carefully) - it might work or it might not even connect via usb at all .... worth a try, got nothing to lose at this point.
As a last resort, contact Cherry Mobile and get it repaired & sending it back to the shop .... check the warranty details in your locale, opening the rear case & exposing the battery, might or might not void your warranty coverage.
Hi Letiride,
I have tried the combinations you have specified but no avail. I can't boot this so my PC with correct drivers cannot even recognize i plugged this.
Is my Tablet already bricked?? I have bought this second hand so no warranty already.
Huhuhu Did I already have one of the "Vibrator" Android phone
silencer07 said:
tried the combinations but no avail. I can't boot this so my PC with correct drivers cannot even recognize i plugged this.
Is my Tablet already bricked?? .... bought this second hand so no warranty. (
Click to expand...
Click to collapse
Oh mine, no - if it won't power up or boot into Recovery or FTM mode, I'm afraid it's critical if not officially certified "paperweight". Try uninstalling your PC's usb drivers for the device, or use another computer & install SUTL3 utility from Viewsonic, and see if it can at least beep & signal some USB sequence loading the drivers.
Here's a link to Droid Explorer posted elsewhere in XDA (instead of pointing you to "Search" for it) Install it if you can get the yours powered on, but use it with care as it's a very "powerful" tool to explore all the hidden workings of the Android device(s).
http://forum.xda-developers.com/showthread.php?t=558108
My feeling is that the core image & boot file(s) were corrupted, damaged & overwritten, and it need to be reformatted & reflashed from a stock *.nb0 file, someone with adb might be able to - maybe, just maybe - rescue it.
Let's see if one of our fellow developers might have a better solution on where to begin b/c this is about as far as I can offer - well, you can always put on eBay for parts & hoped you didn't spend a lot as 2nd. hand.
Uhhh looks like i have no other choice but to have this repaired at service center and pay

[Q] i777 Power button broken - Stuck in Recovery

Pretty sure I overheated the phone last night, and now the power button doesn't work. I fell asleep with it in my pocket, I got a call from my wife early in the AM, after the call I found the screen wouldn't turn off. So today, I've tried an app or two to replace the power button, tried a 3 hour battery pull, and in a brief instance of idiocy, decided to reboot into recovery to try and wipe everything and see if that would do anything - now I am stuck in CWM Recovery w/out any working power button so I cannot even exit. I've tried pulling the battery again and it just reboots into recovery.
Any tips on how to get it out? I want to pull my pictures and info, wipe the phone then sell it on ebay - What would I need to do?
if it is a custom recovery you can use ADB while booted into recovery.
adb pull /sdcard
Has anyone had a problem with just the power button not working at all anymore?
My SII had the problem recently that the power button just does not work, so I can no longer wake the phone up after the screen has shut off. I'm guessing it is a hardware problem because I even restored it all the way back to stock.
Does anyone know how hard it is to replace the button if it is bad?
I had my power button fail for several days on me (it has since started workign fine again tho). I was in a similar place but when pulling battery, my phone would reboot normally so i could at least use my phone while on the charger. I know that pulling battery, holding volume up/down and reinserting will boot you into recovery so i'm wondering if your volume button is messed up too? can you navigate up and down in recovery with the volume keys?
I had to get my button working to position myself to avoid the issue but I'm now pretty much power button free and running siyah kernel (touch recovery) and i use the Stweaks swipe to unlock feature, rootbox rom with a power menu toggle, and a lock screen widget so i don't have to use my power button at all. Again, i had to get my power button working to flash the kernel though maybe you can push the kernel with odin then you'll have the touch recovery to try wipes and resets with?
edit: here is a link of tearing down a 9100. I think our power button is the same- unfortunately it looks like you have to solder the new one in.
I couldn't find the part# for the i777 (or confirm if it's the same as the 9100) but the power button for the 9100 is KEY FPCB-POWER KEY(GT_9100) GH59-10916A and is about $5 online
here's a vid of the breakdown, he's replacing the screen but browses over the power/volume keys too.
http://www.youtube.com/watch?v=65pvAINg2ME

[Q] S3 keeps restart itself

i got s3, suddenly it started to reboot itself all the time, what i see is only the samsung logo and then black, and samsung again.
the funny thing is that when i put the battery in, it automaticly start with this loop.
during the loop, when i press home+volume up, i can see the cwm screen for two seconds, and then it reboot again.
if i press home+voulume down, i see the warning in the stock recovery, but when i press volume up, nothing changed, and eventually after two seconds it reboots again.
i tried to connect it to my pc, but it dosen't show it in device manager, and have no indication that i connected it.
also, when i connect it the charger, i see circle, and then a battery for a brief second, and then the circle again.
is it simple hardware problem (stuck power button? even though it seem okay, but it may explain the automatic turn on), or half SDS?
anyway, are there any recommondations? i have'nt flashed it recently or anything like it.
kkffiirr said:
i got s3, suddenly it started to reboot itself all the time, what i see is only the samsung logo and then black, and samsung again.
the funny thing is that when i put the battery in, it automaticly start with this loop.
during the loop, when i press home+volume up, i can see the cwm screen for two seconds, and then it reboot again.
if i press home+voulume down, i see the warning in the stock recovery, but when i press volume up, nothing changed, and eventually after two seconds it reboots again.
i tried to connect it to my pc, but it dosen't show it in device manager, and have no indication that i connected it.
also, when i connect it the charger, i see circle, and then a battery for a brief second, and then the circle again.
is it simple hardware problem (stuck power button? even though it seem okay, but it may explain the automatic turn on), or half SDS?
anyway, are there any recommondations? i have'nt flashed it recently or anything like it.
Click to expand...
Click to collapse
can you enter recovery mode?(yes= factory reset). can you enter download mode?(what does it say under product name?)
sriram231092 said:
can you enter recovery mode?(yes= factory reset). can you enter download mode?(what does it say under product name?)
Click to expand...
Click to collapse
as i wrote before, i can enter to both recovery modes (volume up or volume down) for something like two seconds, i can't do anything in it.
if i try to get to download mode (home and volume down) i see the warning, but either i press volume up or down, it reset itself.
kkffiirr said:
as i wrote before, i can enter to both recovery modes (volume up or volume down) for something like two seconds, i can't do anything in it.
if i try to get to download mode (home and volume down) i see the warning, but either i press volume up or down, it reset itself.
Click to expand...
Click to collapse
what is the warning you see?
sriram231092 said:
what is the warning you see?
Click to expand...
Click to collapse
the regular, about flashing custom roms, if i want to continue press volume up, restart, volume down.
either way, it restarts.
any way it is the power button stuck in 1 mode?
If phone starts on battery insertion, before you push the button then yes, power button is shorted out.
kkffiirr said:
i got s3, suddenly it started to reboot itself all the time, what i see is only the samsung logo and then black, and samsung again.
the funny thing is that when i put the battery in, it automaticly start with this loop.
during the loop, when i press home+volume up, i can see the cwm screen for two seconds, and then it reboot again.
if i press home+voulume down, i see the warning in the stock recovery, but when i press volume up, nothing changed, and eventually after two seconds it reboots again.
i tried to connect it to my pc, but it dosen't show it in device manager, and have no indication that i connected it.
also, when i connect it the charger, i see circle, and then a battery for a brief second, and then the circle again.
is it simple hardware problem (stuck power button? even though it seem okay, but it may explain the automatic turn on), or half SDS?
anyway, are there any recommondations? i have'nt flashed it recently or anything like it.
Click to expand...
Click to collapse
Try leaving the battery out overnight/long time, it helped when I got my phone stuck in a bootloop. But that was due to oc/uv...did you try something risky, causing it to bootloop?
no, it was in regular use, nothing risky.
yesterday i dissassembled it and checked with multimeter, it seem that the power button shorting the circuit, so i ordered a new one, going to be a surgical operation...
Hi everybody,
3 months with this pb, i try all things in the internet:
finaly i found the sol;
after installation OMEGA v50.1 all things ok, no restarts!
http://forum.xda-developers.com/show...77&postcount=4
can you please post the full thread URL? I have the same problem, and I need to send my phone back to T-Mobile, trying to save the pictures/videos!
same problem ! Any soluttion?
darsov said:
same problem ! Any soluttion?
Click to expand...
Click to collapse
Problem solved just replace old power button and no problem! cost me less than 10 Euro

[Q] Power button, interesting/puzzling problem

So the power button on my GS3 is fried. (I am pretty sure at least)
Anyways at this point that is not really the problem. So a few hours ago I was able to boot my phone back up without the power button by taking the battery out and putting it back in. However, silly me wanted to boot into recovery to try something, but now my phone won't even boot. When I take the battery out and put it back in, it boots to the screen where it says "booting recovery" on the top left and then stops working. If I try to go into download mode, it shows the screen asking me if I want to go into download mode and regardless of if i press volume up or volume down the phone stops working.
I'm hoping there is some nifty work around for this. Should be fun Thank you in advance!
EDIT: In short, I am looking for a way to cancel booting into recovery.
Sounds like you will have to replace the power button before you get to see if the emmc chip is corrupt. Unplanned shut down can corrupt the partition being written: system, data or recovery.
Sent from my GT-I9300 using Tapatalk

My ANS ul40 phone will not boot up after changes to google services apps

So i just got a ul40 phone [dont laugh] and i went in and changed settings, i disabled apps because i was getting like three hors on the batt.
now the phone starts to boot with a white ANS bootscreen then it goes into a second screen, blue that says virgin mobile and thats it.
it stays blue, cant shut the phone off
screen remains on for an hour wont change nothing ive tried helps
CAN ANYONE HELP
by the way i have a laptop running windows 10 home
CAN I FIND DRIVERS TO USE LAPTOP TO GET IN TO THE PHONE????
Reset the Phone
You need to do a factory reset. Hold volume 'up' button and power button at same time for a minute or so, then choose factory reset.
rjm831 said:
You need to do a factory reset. Hold volume 'up' button and power button at same time for a minute or so, then choose factory reset.
Click to expand...
Click to collapse
no effect pwr button does nothing, batt full all external buttons inop. Blank screen
---------- Post added at 05:07 AM ---------- Previous post was at 05:02 AM ----------
FLASHNORM7 said:
So i just got a ul40 phone [dont laugh] and i went in and changed settings, i disabled apps because i was getting like three hors on the batt.
now the phone starts to boot with a white ANS bootscreen then it goes into a second screen, blue that says virgin mobile and thats it.
it stays blue, cant shut the phone off
screen remains on for an hour wont change nothing ive tried helps
CAN ANYONE HELP
by the way i have a laptop running windows 10 home
CAN I FIND DRIVERS TO USE LAPTOP TO GET IN TO THE PHONE????
Click to expand...
Click to collapse
Same problem
RodamusPrime said:
no effect pwr button does nothing, batt full all external buttons inop. Blank screen
---------- Post added at 05:07 AM ---------- Previous post was at 05:02 AM ----------
Same problem
Click to expand...
Click to collapse
The battery is taped into the case with double-sided tape - in other words, very gently pry the battery out (from bottom of battery) & leave it out for a minute or two. Then put it back in & try again.
Fixes for the Boot Loop/Frozen ANS UL40
American Network Solutions (ANS) mobile phones provided by Assurance Wireless (Virgin Mobile) have been known to boot loop, freeze, stay frozen, crash, (right out of the box, brand new) and worse there is inaccurate or completely wrong information on how to do a factory reset and reboot the device. Below I will outline how to reboot the phone and perform a hard factory-reset with no home button on this cellphone.
Problem: Phone won’t turn off, won’t restart, or is stuck on and has no removable battery.
Solution: Keep the phone on and unplugged until battery dies or perform a hard reboot (see below).
Problem: My cell-phone is stuck on and there is no home button to do a hard reset
Solution: Perform a hard reboot. To restart a phone without taking out the battery, simply hold the Volume Up button, the home button (do not press if there is none obviously) and the Power button at the same time. While you hold these simultaneously, the phone will reboot in about 5 to 10 seconds.
Problem: I can’t factory reset my ANS UL40 phone (American Network Solutions) from Assurance Wireless by Virgin Mobile because I can’t get into the recovery menu.
Solution: Turn the phone off (or do a hard reset by holding the Volume-Up Button and the On-Button. Phones with no home button all reboot like this so just wait a few moments and the phone will restart.
Problem: My new mobile phone from Assurance Wireless gets stuck on the loading screen!
Solution: Perform a hard reboot (Volume Up + Power) then when it restarts and you’re on the white Assurance Wireless screen, stop holding power and only hold Volume Up. Keep pressing-and-holding the Increase Volume button and after a while you will be navigated to the Factory Reset Menu. You can wipe the cache partition only or perform a factory reset (which will also wipe the cache). To move around on the menu, use the volume keys (increase volume goes up, decrease volume goes down) and to select your entry simply use the power button (the on button). If this still doesn’t work, see further instructions in the solutions below.
Problem: Phone is frozen on loading screen, stuck in boot-loop even after factory reset/wiping cache partition.
Solution: After you have factory reset or wiped the cache partition you can also choose to install an update from the internal memory or sd-card. If you select this option it will perform a more rigorous factory reset then since you won’t have a package to install it will cancel. I’ve noticed my device getting out of the boot loop once I did this process and it was stuck on the boot screen even after I did a factory reset.
Problem: Can’t get to the recovery menu with my government assistance phone.
Solution: Turn off the phone and with the volume up button held down, power the device on. Keep holding both buttons until you see the white “American Network Solutions” screen with the outline of an eagle. At this point release the power button and continue to hold the volume-up key. After about 5 seconds you will now be inside the Recovery Menu and can do a factory reset.
Problem: My phone has no home button and I need to hard reboot to get to the Recovery Menu and perform a factory reset!
Solution: Hold the Volume-Up Button and the Power Button at the same time. for at least 10 seconds. Your device will restart and after the white ANS screen shows, stop holding the power button. Continue holding the increase audio key until you are at the Factory Reset / Recovery Menu screen. Use the volume buttons to navigate the menu and use the on button to select your choice.
Problem: My phone hangs on the blue Assurance Wireless screen.
Solution: See Above.
Even on the Virgin Mobile and Assurance Wireless websites and in the owner’s manual it says to hold the Volume Up + Home Button + Power Key and to keep holding them until you’re in Recovery Menu. This isn’t going to work for two reasons on the UL40: 1) It has no home button! and 2) it will just keep rebooting every 5 seconds if you hold the power button down constantly. You have to hold the Volume-Up Button and the Power Button until the phone reboots and then let go of the power button while still holding the volume up button. Keep holding the volume up key until you’re into Recovery Mode.
I hope this helps as the information online is either incomplete or completely wrong. Some places say to keep holding the power button along with the volume up key and if you do that the device will just keep restarting, effectively creating a boot loop where there wasn’t any before. Genius! lol. I figured this out after my device, fresh out of the box, froze while charging on the blue Assurance Wireless screen. Finally OCD is good for something! These phones are supposed to be a “Lifeline” but I’d be hard-pressed to get ANYTHING on the line with this potato. Avoid at all costs unless absolutely necessary.
Enjoy. :highfive:
Magic Plants said:
American Network Solutions (ANS) mobile phones provided by Assurance Wireless (Virgin Mobile) have been known to boot loop, freeze, stay frozen, crash, (right out of the box, brand new) and worse there is inaccurate or completely wrong information on how to do a factory reset and reboot the device. Below I will outline how to reboot the phone and perform a hard factory-reset with no home button on this cellphone.
Problem: Phone won’t turn off, won’t restart, or is stuck on and has no removable battery.
Solution: Keep the phone on and unplugged until battery dies or perform a hard reboot (see below).
Problem: My cell-phone is stuck on and there is no home button to do a hard reset
Solution: Perform a hard reboot. To restart a phone without taking out the battery, simply hold the Volume Up button, the home button (do not press if there is none obviously) and the Power button at the same time. While you hold these simultaneously, the phone will reboot in about 5 to 10 seconds.
Problem: I can’t factory reset my ANS UL40 phone (American Network Solutions) from Assurance Wireless by Virgin Mobile because I can’t get into the recovery menu.
Solution: Turn the phone off (or do a hard reset by holding the Volume-Up Button and the On-Button. Phones with no home button all reboot like this so just wait a few moments and the phone will restart.
Problem: My new mobile phone from Assurance Wireless gets stuck on the loading screen!
Solution: Perform a hard reboot (Volume Up + Power) then when it restarts and you’re on the white Assurance Wireless screen, stop holding power and only hold Volume Up. Keep pressing-and-holding the Increase Volume button and after a while you will be navigated to the Factory Reset Menu. You can wipe the cache partition only or perform a factory reset (which will also wipe the cache). To move around on the menu, use the volume keys (increase volume goes up, decrease volume goes down) and to select your entry simply use the power button (the on button). If this still doesn’t work, see further instructions in the solutions below.
Problem: Phone is frozen on loading screen, stuck in boot-loop even after factory reset/wiping cache partition.
Solution: After you have factory reset or wiped the cache partition you can also choose to install an update from the internal memory or sd-card. If you select this option it will perform a more rigorous factory reset then since you won’t have a package to install it will cancel. I’ve noticed my device getting out of the boot loop once I did this process and it was stuck on the boot screen even after I did a factory reset.
Problem: Can’t get to the recovery menu with my government assistance phone.
Solution: Turn off the phone and with the volume up button held down, power the device on. Keep holding both buttons until you see the white “American Network Solutions” screen with the outline of an eagle. At this point release the power button and continue to hold the volume-up key. After about 5 seconds you will now be inside the Recovery Menu and can do a factory reset.
Problem: My phone has no home button and I need to hard reboot to get to the Recovery Menu and perform a factory reset!
Solution: Hold the Volume-Up Button and the Power Button at the same time. for at least 10 seconds. Your device will restart and after the white ANS screen shows, stop holding the power button. Continue holding the increase audio key until you are at the Factory Reset / Recovery Menu screen. Use the volume buttons to navigate the menu and use the on button to select your choice.
Problem: My phone hangs on the blue Assurance Wireless screen.
Solution: See Above.
Even on the Virgin Mobile and Assurance Wireless websites and in the owner’s manual it says to hold the Volume Up + Home Button + Power Key and to keep holding them until you’re in Recovery Menu. This isn’t going to work for two reasons on the UL40: 1) It has no home button! and 2) it will just keep rebooting every 5 seconds if you hold the power button down constantly. You have to hold the Volume-Up Button and the Power Button until the phone reboots and then let go of the power button while still holding the volume up button. Keep holding the volume up key until you’re into Recovery Mode.
I hope this helps as the information online is either incomplete or completely wrong. Some places say to keep holding the power button along with the volume up key and if you do that the device will just keep restarting, effectively creating a boot loop where there wasn’t any before. Genius! lol. I figured this out after my device, fresh out of the box, froze while charging on the blue Assurance Wireless screen. Finally OCD is good for something! These phones are supposed to be a “Lifeline” but I’d be hard-pressed to get ANYTHING on the line with this potato. Avoid at all costs unless absolutely necessary.
Enjoy. :highfive:
Click to expand...
Click to collapse
Great advice. Have had an ANS UL-40 for over a year, & they truly stink if you can't root them - which I can't since I've no computer access (for ADB). I honestly miss the old android Jellybean phones that could be rooted with just an app. Oh well.
I have a UL40, I tried the factory reset method, it reset but the phone is still suck on the blue assurance wireless screen.
Ps. It's been like this for days. It stays on the blue screen for about 5 minutes, then the screen is completely black. When I try to turn it on again, it's blue for five minutes then goes black.
Help...?
My ans ul40 keeps restarting. Every 2 to 5 seconds, on its own. I tried to factory reset it with the steps listed above and I can't tell if it works because when I hold the volume up and power button, it does two things, the phone will either shut off again and go into the constant restarting or number 2, it will show me a white screen as if to say the holding down of the volume and power button worked, but then it just goes back into the constant restarting... at this point I'm thinking I have to call for a new phone.
I have a ul40, technically 2 because one wouldn't hold a charge and now this one keeps crashing and giving me error codes. I can't afford to just drop money on a new phone (hence why i got this one) and I am FORCED to do a factory reset every 3-5 days because the memory gets so full, even if I erase memory, disable or delete apps and barely use it outside of texting or calling. Its frustrating to high hell. The code that shows up is either "GOOGLE SERVICES FRAME WORK KEEPS STOPPING", or "COM.ANDROID.PHONE HAS STOPPED"
Any advice is helpful advice.
Similar problem
FLASHNORM7 said:
So i just got a ul40 phone [dont laugh] and i went in and changed settings, i disabled apps because i was getting like three hors on the batt.
now the phone starts to boot with a white ANS bootscreen then it goes into a second screen, blue that says virgin mobile and thats it.
it stays blue, cant shut the phone off
screen remains on for an hour wont change nothing ive tried helps
CAN ANYONE HELP
by the way i have a laptop running windows 10 home
CAN I FIND DRIVERS TO USE LAPTOP TO GET IN TO THE PHONE????
Click to expand...
Click to collapse
i have a similar problem except it gets to the blue assurance screen and then it turns off and then reboots i can't fix it and i don't know what's wrong this is the only phone i have (don't laugh) but i can't not have this phone
Have you tried taking out the battery for a minute or two, then powering up? (Battery is only held down with tape - it can gently be pried out). The other option is a complete reset - instructions on holding the power & volume keys, etc, are posted already.
this phone seems to ship with a lot of malware factory-installed (and possibly more built into the firmware?) so it's critical to go into Settings->Apps and disable everything that looks suspicious, including the less obvious "notepad" app and "voice recorder" app. this should help your phone run somewhat better but there's some adware still running that i haven't figured out how to disable, so a perfect solution in theory would be to root the phone as discussed in this thread. unfortunately so far there doesn't seem to be a working root for this phone.
I did fatory reset from recovery until arrivet to let us go then skip sim then next as new device/retrive from cloud then lis of wifi appear and stop at this point nothing else appear to enter
what the solution please?????

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