Social Hub / IM app - "Error Occurred" - Galaxy S II Q&A, Help & Troubleshooting

Hi there,
New user to Android/SGS2, enjoying the phone very much but one persistent problem I have been experiencing:
I am trying to logon to Windows Live Messenger through either Social Hub / IM app. When I try to add the account, the error "Error Occurred" keeps popping up but gives no details. Does anyone know how to work around it?? I've been searching for a solution but really couldn't find anything...
If I've posted this in the wrong section or if someone has already asked the question on here, I apologize.
Regards,
MW

Don't you need a Samsung account to log in?
I could be wrong!!

I did set up the samsung account...
Although I never got any communication on activation from samsung for activating the account but I have the account on the phone.

In order for the IM and push email feature to work, you need to have an active Samsung Social Hub accout. I found out the hard way after having done a hard reset.
First, what country are you're at? I'm in the USA on at&t, if you are in the USA (bad news):
In the USA, samsung social hub is not supported, so I had to download a 3rd party app called "enabler codes" and it changed the market app world region to fool my Galaxy SII to think I was in Australia, and the samsung social hub feature did finally work "perfectly", until I found out my market app would not download any (none) US compatible app as simple as paypal, eBay, Soundhound and so on...so I had to end up doing a hard reset to restore.

I used MarketEnabler (must be rooted) to switch to AU (Telstra) to set up my google chat account. I have since switched back to my original Market and the ability to create other accounts is still there.
FYI Also, running on the AT&T network.

MeanWoman said:
Hi there,
New user to Android/SGS2, enjoying the phone very much but one persistent problem I have been experiencing:
I am trying to logon to Windows Live Messenger through either Social Hub / IM app. When I try to add the account, the error "Error Occurred" keeps popping up but gives no details. Does anyone know how to work around it?? I've been searching for a solution but really couldn't find anything...
If I've posted this in the wrong section or if someone has already asked the question on here, I apologize.
Regards,
MW
Click to expand...
Click to collapse
I'm having the exact same problem in Canada using an unlocked phone from the UK. I called samsung's social hub here in Canada and all the said was do a factory reset, which I don't advise as it made no difference. I tried making a social hub account online and I get another error message saying my IMEI can't be used. Anyone have other suggestions? Perhaps I may to resort to rooting and follow the method outlined previously.
thanks

I had a horrible experience in which I switched to the same Australian market and could not go back to my US at&t settings. Last time I had to do a hard reset b/c for some reason my market place was not showing no USA apps at all, simple apps like paypal, fb, eBay and so on...
In the end I had to do a hard reset. and I'm back to step one.
Will give it another shot today.

Woo Hoo!
This worked like a champ for me.
1. Download MarketEnabler
2. Back up your original settings...
3. Switch to Telestra (AU)
4. Input your IM settings.
5. Restore your original regional settings.
All is working great!
Thanks for the thread.

Hey did you experience the market apps for US disappearing?
Mobs69 said:
This worked like a champ for me.
1. Download MarketEnabler
2. Back up your original settings...
3. Switch to Telestra (AU)
4. Input your IM settings.
5. Restore your original regional settings.
All is working great!
Thanks for the thread.
Click to expand...
Click to collapse
Sent from my GT-I9100 using XDA App

MeanWoman said:
Hey did you experience the market apps for US disappearing?
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
No problems thus far.

Related

android market problem

why i can not download from market?
it is too bad !
plz someone tell me!
I don't know what exacly you mean, but i have problems with it lately aswell!
The download doesn't start... it say's it starting but it does not! i fixed it a couple of times by closing the market and starting it up again and then go with the menu button to my downloads... and suddenly it started downloading again!
dunno what it is... maybe someone here knows!
I have the same problem, I've tried everything, but still no luck
Same here.
I'm on Dutch Vodafone.
It seems there is a problem with a proxy something on the dutch vodafone service, i'm on it as well, but that doesn't give a explaination why the market isn't working on wifi!
Just use Market Enabler (download from google code) and fake your provider to o2 germany. This way I can download paid applications in Greece It will fix your problem
Can't download anything in the UK either. Been like this since last night.
Fixed it now, cleared the cache for google apps and market.
Talked to Vodafone customer Service. Ita a worldwide problem. Google is working on it, according to the Android blogs.
Hi all, one thing I read and it works for me: sign into Google chat to make the downloads work. Then you can just sign out.
I'm not saying it will work for you, but it seems to let me download as soon as I sign in google chat.
Ugh..double posted from my hero...
hello friends
i think my problem is a little different from yours.
when i click on market icon and then click on applications nothing will happen.
after 2 minutes of waiting it says that : " there is a problem with signing in with your google account " or sth like that!
is it your problem like mine? because i have bought hero newly and never couldn't download any program. neither no market connecting!
if it is a general problem tell me.
thanks!!
gackaass said:
hello friends
i think my problem is a little different from yours.
when i click on market icon and then click on applications nothing will happen.
after 2 minutes of waiting it says that : " there is a problem with signing in with your google account " or sth like that!
is it your problem like mine? because i have bought hero newly and never couldn't download any program. neither no market connecting!
if it is a general problem tell me.
thanks!!
Click to expand...
Click to collapse
I have been facing the same problem. I keep getting a message that there is no data sim card in the device (although there is, plus I was trying to connect via wi-fi) and so I can't sign in. I have never downloaded an app from the Market before. All seems to work great on my HTC Magic, though.
sphinxy said:
Hi all, one thing I read and it works for me: sign into Google chat to make the downloads work. Then you can just sign out.
I'm not saying it will work for you, but it seems to let me download as soon as I sign in google chat.
Click to expand...
Click to collapse
This is just crazy! I wiped, installed, wiped, installed, cleared all partitions/sd, installed, wiped, installed and still wasn't able to download anything. As soon as I started google talk all downloads came rolling in!
Thanks for the tip! You really made my day.
I talked again to Vodafone Netherlands.
A definitive solution is:
After seting up or signing in and using Market via WIFI, the market keeps working on 3G.
After a ROM update etc. you have to make the first contact by WIFI.
Google is working on the issue.

[Q] I am not able to log into Google Account...

Hi I just bought Samsung Galaxy S Vibrant a few days ago and unlocked it.
Now the problem is that I have not been able to figure out my Google account. Due to this, I have not been able to log into Android Market. So, I am sitting around doing nothing with my Vibrant as I can't download any app or game...
When ever I try to log in, it gives me the following error:
"This could be a temporary problem or your phone may not be provisioned for data services. If it continues, call Customer Care."
I am using Wifi to connect to internet. I have confirmed Internet access by browsing. I can access every site and also use gmail in a web browser.
I read somewhere that a hard reset may work, but that didn't work either. I cannot contact T-Mobile as I don't live in USA and have an unlocked phone.
So, I am in a pretty helpless condition, please help me figure things out in this wonderful world of Android...
Thanks a lot!
far004 said:
Hi I just bought Samsung Galaxy S Vibrant a few days ago and unlocked it.
Now the problem is that I have not been able to figure out my Google account. Due to this, I have not been able to log into Android Market. So, I am sitting around doing nothing with my Vibrant as I can't download any app or game...
When ever I try to log in, it gives me the following error:
"This could be a temporary problem or your phone may not be provisioned for data services. If it continues, call Customer Care."
I am using Wifi to connect to internet. I have confirmed Internet access by browsing. I can access every site and also use gmail in a web browser.
I read somewhere that a hard reset may work, but that didn't work either. I cannot contact T-Mobile as I don't live in USA and have an unlocked phone.
So, I am in a pretty helpless condition, please help me figure things out in this wonderful world of Android...
Thanks a lot!
Click to expand...
Click to collapse
Why dont you install a custom rom and give it a try?
I am new to Android and I am not confident enough to try a custom ROM yet... I will consider it down the road but for now I need to get into the Android Market...
Any help will be greatly appreciated...
Thanks.
Do you have a data package? Correct me if i'm wrong, I believe the first inital android account setup must be done through the network...
I tried with my network service as well. By the way I am not in USA and am using the mobile on a different network. I have used WiFi and Network EDGE service to connect without any success.
I never got the chance to setup my account for the 1st time the mobile was turned on, as I bought it from someone else (who most probably skipped that part)...
Its becoming really frustrating, as I use the phone for calls and messaging and that's all... I tried the hard reset but even that didn't give me the initial setup thingy...
Any idea or suggestion is appreciated...
Thanks a lot!
I had this problem a couple of times. It wouldn't sync with FB or Google. Then magically one day i had all of my contacts and all of my apps onmy phone, with out me trying to dl them. o_0
Its fairly easy to flash a rom. I was amazed by how simple it was, coming from a G1. I mean, download OCLF, it will root the phone for you. Then download RomManager and come on to XDA and dl the zip of the rom you want. Move into the root of the driectory, open RomManager and select the zip. Done. Of course certain roms require more work, but tis simple.
itskohler said:
Then download RomManager
Click to expand...
Click to collapse
If only I can do that...
I have rooted my phone using 1-click root. But I cannot download ROM Manager as I can't access Android Market... If you can suggest some other way, I will really appreciate it...
Thanks anyways...
far004 said:
If only I can do that...
I have rooted my phone using 1-click root. But I cannot download ROM Manager as I can't access Android Market... If you can suggest some other way, I will really appreciate it...
Thanks anyways...
Click to expand...
Click to collapse
You can always download on to your PC and copy it on to your phone and take it from there. Just google for Rom Manager APK
I downloaded this file: http://koush.tandtgaming.com/recoveries/recovery-clockwork-2.5.0.4-vibrant.zip
Its a zip file, now what should I do next? I really am new to this Android world and can't figure out the next step...
Please help me...
I have installed ROM Manager 2.5.0.4. But when I click on anything, it asks me to download CM Recovery. I touch 'Yes' and it gives error that maybe my phone is not connected to internet or I dont have space in my SD card...
I am now starting to suspect internet problem with my phone, though I can use internet on my browser... Besides that, I cannot open the maps application nor youtube or any other google based service...
I really dont know what to do now...

[Q] Retail Mode For Galaxy SII

I have the same problem as MikeJJ from Samsunggalaxyforums:
[SGS II] Samsung Apps Updates - Samsung Galaxy S Forums - Galaxy S II Forum
He wrote
'Hi,
I got the Samsung Galaxy S ii yesterday and i'm a bit puzzled by the Samsung Apps updates.
Firstly there was an update for Retail Mode for Samsung Galaxy S ii. I couldn't find this app installed, so i downloaded the update anyway.
Now there is 1 update in Samsung Apps. When I click to show this, it says "No Data"
Any ideas of either how to see this update, or get rid of the "one update" ?'
My query is do other ppl have this app (seemingly) preinstalled as well. I just wonder if my handset was intended to be a shop demo unit.
Otherwise I have to say this phone is even better than my high expectations.
Can some of you please look in the Samsung Apps and see if you have this Retail Mode For Galaxy SII app requesting an update? And report back if you do.
I had the exact same...
The Retail app is for shops to show off the unitbut needs a pin number to open it, so i uninstalled it.
it now shows 2 updates again,but only the retail app with an actual update.
It seems most people that bought this phone early from phones4u or unlocked from another source seem to be having this. I ended up turning the notifications off.
If you really want to try and get the password, someone upload the APK please and I'll see if it's stored within it, or on a server somewhere
EDIT: Someone else uploaded it... let's take a look =D
Try passcode 5444 please someone. I don't know what the app does so it's "at your own risk". I just took a look for the code
How do I turn the notifcations off on this I bought this from O2 and have this on there to
How do I turn the notifcations off on this I bought this from O2 and have this on there to. I've got notifications turned off I think but I still have 2 showing for updates. Also did post on other site is there any harm to installing this app and then in affect just ignoring it? Please help as tried Samsung and no use at all
james.farmer said:
How do I turn the notifcations off on this I bought this from O2 and have this on there to. I've got notifications turned off I think but I still have 2 showing for updates. Also did post on other site is there any harm to installing this app and then in affect just ignoring it? Please help as tried Samsung and no use at all
Click to expand...
Click to collapse
It will still request the update
thank you for this. is there any harm are you aware in installing the app on there at all?
I got the same update available notification and turned off all Samsung App updates.
james.farmer said:
thank you for this. is there any harm are you aware in installing the app on there at all?
Click to expand...
Click to collapse
Not a clue... As I said, these people asked for the password for the app - I've not got an SGS II yet, but I just gave them the password as they wanted it. I haven't a clue what the app is or does, but it sounds safe.
You are aware it just plays a demo video essentially?
Retail mode - Don't install
Luckily enough I found this post whilst turning on my S GS2.
I click on more info whilst it was downloading and this is what come up:
Shop Display use ONLY - Not for user
For regular users running this application anyhow we cannot guarantee for any malfunction
Retail mode offers the following:
1 Screensaver
2 Screen time out setting
3 web browsing homepage url
4 Locale Setting
5 Password setting
Subsequently I aborted the download!
If you stop the update notification then any programs you do download and install via Samsung app site, you won't any info on updates. Probably easiest to just ignore it, unless anyone else has any ideas?

Media Hub Help

Good day all
Question
since the canada date was push back i ended up ordering one online from the States
When i got it i made my samsung account under a postal code from the states and one of the states, so i could get the OTA update since i wasnt sure if i get it if i used my proper address in canada, but i can use my market places and got the apps i bought for my phone and stuff on the tab too
but now that i have the media hub i want to download some tv shows or movies, but when i go to add my visa , i can put eveything in right, but it wont let me put my canada province and postal code in, it only gives me states and the US postal codes opens
to fix this do i have to delete my samsung account of my tab? and if i do will it reset it to factory data? lose all my music and apps and have to redown load them again?
right now im over in afghanstan and dont have the best net so it takes awhile to download stuff , so if i have to have my tablet reset it might not be worth it until i get back home
sorry if i wrote too much and spell mistake
any help is much appericated
thanks
jay
I think that the only way to delete the Samsung account, is to factory reset the device.
UKseagull said:
I think that the only way to delete the Samsung account, is to factory reset the device.
Click to expand...
Click to collapse
Based on my experience trying to get MediaHub functioning, this is correct.
Sent from my GT-P7510 using Tapatalk

[Q] Instagram blocked my device

Hi!
I have a problem.... Instagram have blocked my device. Not my account, because I can log in to it from other devices or via the web, but I can not login using my device or even create any other accounts...
I have rooted S3 with 4.1.2... But I don't want to reset my device to try if that works... I don't even know if that would work?
On iOS there is an option of chaining some kind of keychain file... is there something similar on Android? or there is other options?
Thanks
Have you tried uninstalling it and resinstalling?
Sent From My Omega'd Galaxy S3 ...
xmrenegade7 said:
Have you tried uninstalling it and resinstalling?
Sent From My Omega'd Galaxy S3 ...
Click to expand...
Click to collapse
of course!
OK... after trying all kind of stuff... even switching to other Android ID using Titanium Pro did't help... so, the olny way I found was reseting device to factory state.
But if some one finds other solution, it would be great if you cold share with us.
Thanks,
stankis said:
of course!
OK... after trying all kind of stuff... even switching to other Android ID using Titanium Pro did't help... so, the olny way I found was reseting device to factory state.
But if some one finds other solution, it would be great if you cold share with us.
Thanks,
Click to expand...
Click to collapse
Try clearing cache/dalvik cache
Sent from my GT-I9300
I have tried all that bro....the phone is blocked thru your imei the only way to get back on instagram is by switching it... Iphone users have a solution called udid which changes there id when its been read by an app...i wish android had an app like that one to bypass this instagram bullcrap..
Fabolous93085 said:
I have tried all that bro....the phone is blocked thru your imei the only way to get back on instagram is by switching it... Iphone users have a solution called udid which changes there id when its been read by an app...i wish android had an app like that one to bypass this instagram bullcrap..
Click to expand...
Click to collapse
nothing possible for Android? so this is the only good reason to get an iphone?
SayWhat10 said:
nothing possible for Android? so this is the only good reason to get an iphone?
Click to expand...
Click to collapse
nop... There is an solution, but it`s crapy...
I restored the device several times- installed other rooms and so one... They are not bloking the imei, but they are having some file on the phone, that includes the info about the violetion.
So the option is to reset the device to factory settings, install instagram,, opne it... Hit the Sign in button and then go to RAM clearing options- clear RAM memory and switch back to Instagram, but be sure the screen is where you must sign in the username and password and vuola... your in... After signing out, you must do the same thing when you need to sign in with other account or other one or creat new one... as soon as you pres sign in button- clear RAM and then sign in.
at the moment it`s the only solution I found, but have not been seeking for the option to find the file which is responsible for the info about the violetion.
Bump
I'm having same issue :/
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
So I think I have a solution in case this ever happens to anyone else. I had to look for the original Instagram apk. 1.1.1. Logged in with no trouble than just let Play Store update instagram
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Why does Instagram block the devices?
hello bro
same thing happen to me im using ipad 3 still finding solution...
can u help me...
everytime i login to instagram it sed my account is disabled cant even register new accounts.
but my account is alive..and i can login thru instagram web.
so instagram app is block on my device..
I have the same problem.
This method of "eulin87" didn't work since instagrams says I have to update to sign in:
So I think I have a solution in case this ever happens to anyone else. I had to look for the original Instagram apk. 1.1.1. Logged in with no trouble than just let Play Store update instagram
Click to expand...
Click to collapse
but this worked for me, method of "stankis", I just cleared the ram like crazy through all the steps:
nop... There is an solution, but it`s crapy...
I restored the device several times- installed other rooms and so one... They are not bloking the imei, but they are having some file on the phone, that includes the info about the violetion.
So the option is to reset the device to factory settings, install instagram,, opne it... Hit the Sign in button and then go to RAM clearing options- clear RAM memory and switch back to Instagram, but be sure the screen is where you must sign in the username and password and vuola... your in... After signing out, you must do the same thing when you need to sign in with other account or other one or creat new one... as soon as you pres sign in button- clear RAM and then sign in.
at the moment it`s the only solution I found, but have not been seeking for the option to find the file which is responsible for the info about the violetion.
Click to expand...
Click to collapse
still I'm really curious where instagram get's the information about being blocked from, since I changed my Android ID, even created a new Googleaccount and reset everything. The app "LBE Privacy Guard" says Instagram doesn't check the IMEI, but I'm not sure about that.
Instgram has block my phone
Fabolous93085 said:
I have tried all that bro....the phone is blocked thru your imei the only way to get back on instagram is by switching it... Iphone users have a solution called udid which changes there id when its been read by an app...i wish android had an app like that one to bypass this instagram bullcrap..
Click to expand...
Click to collapse
I have an iPhone and I wold like you to explain more about how iPhone users fix this problem please
Wayne Deshields said:
I have an iPhone and I wold like you to explain more about how iPhone users fix this problem please
Click to expand...
Click to collapse
google it.. so you can read about it.... i got thru on my gs3 all i had to do was search for notepad on my files that had "ig" as the title which was encrypted with my logings and all i had to do was erase it.
Just got banne in IG!! 9/10/13
Fabolous93085 said:
google it.. so you can read about it.... i got thru on my gs3 all i had to do was search for notepad on my files that had "ig" as the title which was encrypted with my logings and all i had to do was erase it.
Click to expand...
Click to collapse
I have Samsung Galaxy Advance (i9070) running on JellyBean 4.1.2. I factory reset my phone
but to no avail, I'm still banned in instagram. My device is just banned cause my account works fine in their website
and other devices. How did you get through with your problem @Fabolous93085 ?
My device also blocked my phone. How can I fix this?
Sent from my SBM102SH2 using XDA Free mobile app
me too
i have the same problem like u all.
my phone is galaxy s4, i cant login from my device, but my account still alive.
anyone can help us??? i havent tried to reset my phone, i still search to others way.
Im having the same """ problem here, first time it happened I've factory reset and then log in successfully but I have to switch from accounts and then again banned. Is there any new solution to this? Anyone tried contacting instagram?
Are you sending too many genital pictures? I'm fine now. It was weird when it happened though.
Sent from my LG-H811 using XDA Free mobile app
My problem solved!
Hello everyone who have the same problem with me. My S grand2 disabled too, but my instagram still active, i can still login on other device/bluestacks.
Now, I have solution about this after instagram make me confuse for a couple of weeks.
I tried this on my Android Device (SGrand2), just install app called IMAGINE for Instagram. You can google it. Or i recommend to download from onhax web with search keyword "imagine". (sorry i still can't post link)
Once installed you can login from that app not from instagram official app. And the good news, you also get some new features there.
Thanks! Hope it can solve your problem.
And don't forget to follow my ig @denny.ri
*sorry for my bad english

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