[Q] How to fix mms - Atrix 4G Q&A, Help & Troubleshooting

I need some help with my phone, I cannot send any mms. I have tried numerous apn settings.. Alot of the apn settings I see include the "mms protocol" although the atrix does not have that in the settings, what are the correct settings that I should be using? And what else could be an option for the phone to work?

missy_89 said:
I need some help with my phone, I cannot send any mms. I have tried numerous apn settings.. Alot of the apn settings I see include the "mms protocol" although the atrix does not have that in the settings, what are the correct settings that I should be using? And what else could be an option for the phone to work?
Click to expand...
Click to collapse
reset your apns and see if that works

Yep have done that, nothing seems to be working, could it have something to do with the fact the phone came from hong kong? :/ and I'm trying to use a telstra sim in aus? The phone was unlocked when I recieved it too.
Thanks

missy_89 said:
Yep have done that, nothing seems to be working, could it have something to do with the fact the phone came from hong kong? :/ and I'm trying to use a telstra sim in aus? The phone was unlocked when I recieved it too.
Thanks
Click to expand...
Click to collapse
could possibly what software are u runing detailed ,roots, bl unlock, what...

Í haven't modified it any way I know that is an unlocked AT&T model, and the mobile network state is disconnected?

Stupid question.. but do you have Data enabled?
Menu>Settings>Battery & data manager>Data Delivery
Make sure "Data Enabled" has a check mark...

Yep it sure is, have tried numerous settings including apn, even copied the apn setting from another atrix on telstra still no help. Guessing it may be a faulty phone maybe. But thanks for the help

Related

[Q] Update to 2.1 on AT&T

How would I update my x10 to 2.1 on AT&T in the U.S?
SEUS does not show that there is an update
TannerGolden said:
How would I update my x10 to 2.1 on AT&T in the U.S?
SEUS does not show that there is an update
Click to expand...
Click to collapse
This has been discussed many, many times on here and elsewhere. AT&T did NOT release the 2.1 update yet. If you are impatient, you can go here and flash the X10a world generic firmware. http://forum.xda-developers.com/showthread.php?t=825201
^^^^^^^^^
I'm a USA AT&T customer. I used that and I have had no problems that were not my fault in the first place
I to am on at&t I flashed 2.1 generic onto my phone no problems just remember to put your apn's in ajd you will jave 2.1 enjoy
Sent from my X10a using XDA App
Thread moved to Q&A.
A question for those more informed than myself
Hey Guys, wondering if you all could help me out.
I Updated my Xperia X10a on At&t using the flash method and now I cannot connect to the network... I've been looking around, but I cannot find any hits for my issue.
Basically when I go to Mobile Networks and search, it finds the AT&T Carrier, but when I click it and it tries to register it says "Your SIM card does not allow a connection to this network"
Just stumped, that's what I am...
anubis6329 said:
Hey Guys, wondering if you all could help me out.
I Updated my Xperia X10a on At&t using the flash method and now I cannot connect to the network... I've been looking around, but I cannot find any hits for my issue.
Basically when I go to Mobile Networks and search, it finds the AT&T Carrier, but when I click it and it tries to register it says "Your SIM card does not allow a connection to this network"
Just stumped, that's what I am...
Click to expand...
Click to collapse
You need to set your APN settings
Go to settings --> wireless & netwroks --> mobile networks --> access point names and creat a new APN as follows:
<name> att
<apn> wap.cingular
<proxy> wireless.cingular.com
<port> 80
<username> not set
<password> not set
<server> not set
<mmsc> http://mmsc.cingular.com
<mms proxy> wireless.cingular.com
<mms port> 80
<mcc> 310
<mnc> 410
<apn type> not set
I tried before to put an APN in, but with slightly different settings (username and passwords)...
Anywho, I tried your settings, I go to APN's and hit menu > New... Fill out all your information, then hit menu > save... It goes back to the blank apn screen... is that normal? or shouldn't it show the new one I just made?
anubis6329 said:
I tried before to put an APN in, but with slightly different settings (username and passwords)...
Anywho, I tried your settings, I go to APN's and hit menu > New... Fill out all your information, then hit menu > save... It goes back to the blank apn screen... is that normal? or shouldn't it show the new one I just made?
Click to expand...
Click to collapse
You can then go back and choose it as your default. The settings I have are 100% working.
If that does not work, try repairing your firmware with SEUS.
the screen after you click "Access Point Names" just says "APNs" at the top. When I make a new one, it doesn't show up... ideas?
Also, if I restore with SEUS, will it restore 2.1? or back to 1.6?
anubis6329 said:
the screen after you click "Access Point Names" just says "APNs" at the top. When I make a new one, it doesn't show up... ideas?
Also, if I restore with SEUS, will it restore 2.1? or back to 1.6?
Click to expand...
Click to collapse
You will restore to whatever firmware you have right now. I suggest you do this first (restore using SEUS) then enter your APN settings.
Okay, so I have done a repair through SEUS and gotten back to where I was...
Same issue... I can get into the APNs area and create a new one, but it doesn't seem to save... there is a blank area where I know there should be a list.
Also, let me express my appreciation that you are taking the time to help me.
anubis6329 said:
Okay, so I have done a repair through SEUS and gotten back to where I was...
Same issue... I can get into the APNs area and create a new one, but it doesn't seem to save... there is a blank area where I know there should be a list.
Also, let me express my appreciation that you are taking the time to help me.
Click to expand...
Click to collapse
Weird. OK try Settings --> Sony Ericsson (should be top option in the menu). Make sure you are connected to a WiFi network and try downloading the settings from SE servers.
Lol... Okay so when I go to the sony ericsson thingy...it says "could not download settings. Retry?"
I'm on wifi and I'm able to browse the internet on the phone
anubis6329 said:
Lol... Okay so when I go to the sony ericsson thingy...it says "could not download settings. Retry?"
I'm on wifi and I'm able to browse the internet on the phone
Click to expand...
Click to collapse
Hmmm..
This is a weird problem. So in your APN settings you have no profiles at all?
anubis6329 said:
Hey Guys, wondering if you all could help me out.
I Updated my Xperia X10a on At&t using the flash method and now I cannot connect to the network... I've been looking around, but I cannot find any hits for my issue.
Basically when I go to Mobile Networks and search, it finds the AT&T Carrier, but when I click it and it tries to register it says "Your SIM card does not allow a connection to this network"
Just stumped, that's what I am...
Click to expand...
Click to collapse
Guys, it is not APN issue - it says "Your SIM card does not allow a connection to this network". I had the same message before unlocking mine. But maybe I have a working hunch. When I received mine locked to TMO UK phone and tried my TMO US SIM, it just stuck on screen with network unlocking key input that is the way locked phone behaves under 1.6. But I blew away dust from my old proxy SIM card for unlocking iPhone 2008 and it worked! I was glad to save some bucks, but when I flashed 2.1, after around 16 hours I got the same error message about network and no service anymore. I had contact issue with this proxy card, so I tried several times and eventually broke it, so now I am unable to research it deeper. Without this proxy SIM card my phone behaved differently - it wanted network unlock code just after turning on. With proxy it booted silently and just showed that the network is unreachable. So I see exactly the same behavior in your phone as mine with proxy SIM card. It sounds weird and I didn't find another case like mine, but look like some way your phone is locked. I remember when iPhone wasn't cracked yet, some phones were hardware unlocked by installing some proxy cards inside the phone (by soldering), so you just need to insert your own card and it worked like unlocked. It is the only logical explanation for me now. How did you get your phone? If it is officially from ATT store, just replace it. If not - Houston, we have a problem.
No, its nothing like that... The phone is a stock att phone from an att store... It was working previously just fine and this whole mess started aster I flashed it to 2.1...
Could I have missed something while flashing I wonder?
anubis6329 said:
No, its nothing like that... The phone is a stock att phone from an att store... It was working previously just fine and this whole mess started aster I flashed it to 2.1...
Could I have missed something while flashing I wonder?
Click to expand...
Click to collapse
Probably not. The only thing is getting the APN settings and all should be working fine. This may be dumb, but are you sure you are entering all the info correctly and then saving the settings. You should then choose it as your default APN.
batman_112 said:
Probably not. The only thing is getting the APN settings and all should be working fine. This may be dumb, but are you sure you are entering all the info correctly and then saving the settings. You should then choose it as your default APN.
Click to expand...
Click to collapse
There arent any APN settings in there and when I attempt to create a new one, it doesnt save
anubis6329 said:
There arent any APN settings in there and when I attempt to create a new one, it doesnt save
Click to expand...
Click to collapse
So one more time:
Settings --> Wireless & Networks --> Mobile Networks --> Access Point Names.
Then press the far left button with the 4 boxes on top of it and click New APN and enter the settings as mentioned earlier.
If not, then try a hard reset. Remove the battery while the phone is still on, remove the SIM card and wait 10 minutes before putting it back in and turning on the phone.

Connected to carrier but signal says Roaming, no APN settings, but have internet

OK guys the title explains my predicament. I live in Costa Rica and am currently with the I.C.E for any of you that may be from here. I purchased a used S2 from a guy that bought it from Claro. So the first thing I did was get rid of the stock and I flashed everything like I wanted which is:
CheckROM v6
Using DarkKnight's Kernel
I'm using the KI3 radio but I have about 20 others and none of them changes my situation (coming up)
Original info was:
PDA-KG7
Phone- KG4
CSC - KH2
NOW here's the deal, my network icon has full bars but with an R for roaming. The phone works fine, I somewhat have data connectivity although SLOW, BUT when I go to APN settings there is nothing there NOR will it let me save a new APN, BUT I do get the 3G and H icons depending on where I am, I just can't program in a new APN or get rid of the Roaming icon no matter what ROM I flash, kernel or radio combination...
I have tried automatically and manually selecting my networks also, no dice...
I have of course already gone to *#*#4696#*#* and changed settings and tried all the variants but currently have it on WCDMA preferred.
I have also gone to *#2263# and tried all those variants but left it on WCDMA All Channels.
So I am more than open for any suggestions.
Go to Sammobile.com & search for stock firmware for your country/carrier (or just your country if they don't have any carrier specific firmware for your region), flash this firmware via Odin following whatever instructions Sammobile have for firmware downloaded from their site.
Once you've done that, check your APN setting & see if you have full connectivity. If for whatever reason your APN settings are blank (if you only end up downloading/flashing a country specific firmware only, for example), call your carrier for the APN settings and then enter these manually.
First thing you do when you have these problems is go back to stock & see if you can reproduce the problem or whether going back to stock fixes same
MistahBungle said:
Go to Sammobile.com & search for stock firmware for your country/carrier (or just your country if they don't have any carrier specific firmware for your region), flash this firmware via Odin following whatever instructions Sammobile have for firmware downloaded from their site.
Once you've done that, check your APN setting & see if you have full connectivity. If for whatever reason your APN settings are blank (if you only end up downloading/flashing a country specific firmware only, for example), call your carrier for the APN settings and then enter these manually.
First thing you do when you have these problems is go back to stock & see if you can reproduce the problem or whether going back to stock fixes same
Click to expand...
Click to collapse
Thanks alot for your response MistahBungle.
Well on stock firmware is where I originally have the problem, that's the reason I began flashing ROMs and radios. IF I use a SIM from the original carrier which is Claro then all is well. BUT if I use a SIM from one of the other two carriers then the phone signal says roaming and I can't save any APN settings, no matter if I'm on stock firmware or any of the other ROMs or radio combinations that I have tried.
OK. Looks like we'll have to dig a bit deeper
So do you have baseband & IMEI in settings/about phone ? That issue of not being able to save APN settings with those other carriers sounds to me like a SIM or network issue. My first thought was it's a problem with the baseband, hence I suggested to flash a stock rom. But if that was the issue, you probably wouldn't be able to enter APN details for any sim/carrier.
Actually, now that I think about it. You know what it sounds like ? That the phone is network locked to your original carrier. That would explain everything.
If your phone *should* be locked (like you're on a contract where you only 'own' the phone at the end of the contract, etc), then I guess you can either pay the original carrier to unlock it. Or you can try one of the many unlock methods you can read about on here/apps you can get on the Market. Or if it shouldn't be locked yet it is, maybe ask the original carrier to unlock it.
You could also try flashing a specific rom for one of the other carriers, but I'm pretty sure that phone is network locked.
cdzo72 said:
Thanks alot for your response MistahBungle.
Well on stock firmware is where I originally have the problem, that's the reason I began flashing ROMs and radios. IF I use a SIM from the original carrier which is Claro then all is well. BUT if I use a SIM from one of the other two carriers then the phone signal says roaming and I can't save any APN settings, no matter if I'm on stock firmware or any of the other ROMs or radio combinations that I have tried.
Click to expand...
Click to collapse
MistahBungle said:
OK. Looks like we'll have to dig a bit deeper
So do you have baseband & IMEI in settings/about phone ? That issue of not being able to save APN settings with those other carriers sounds to me like a SIM or network issue. My first thought was it's a problem with the baseband, hence I suggested to flash a stock rom. But if that was the issue, you probably wouldn't be able to enter APN details for any sim/carrier.
Actually, now that I think about it. You know what it sounds like ? That the phone is network locked to your original carrier. That would explain everything.
If your phone *should* be locked (like you're on a contract where you only 'own' the phone at the end of the contract, etc), then I guess you can either pay the original carrier to unlock it. Or you can try one of the many unlock methods you can read about on here/apps you can get on the Market. Or if it shouldn't be locked yet it is, maybe ask the original carrier to unlock it.
You could also try flashing a specific rom for one of the other carriers, but I'm pretty sure that phone is network locked.
Click to expand...
Click to collapse
Ok just to clarify... all that makes sense, but what is ODD to me is that I don't think the phone is locked... I have full phone capabilities. I can make and answer calls, send texts, I even have full internet capability (even if I can't save any APN settings and there are none to be seen in the menu to choose from), I have the full speed of what I'm paying for from my carrier... the phone just won't let me SEE what APN settings it's using and in the signal it says R for roaming, but in networks it shows that it's connected to MY network...
Yes my IMEI does come up, BUT when I try one of those unlock apps I always get the message that it was unable to unlock it, but it's working with my carrier.
Ahhhh. OK. Yep that's a bit clearer now
OK. So we're pretty sure it isn't locked. That is really weird that it won't let you enter APN settings (regardless of which rom you're using), but you still have internet connectivity. Again, showing your network as the network connected to, yet showing up as roaming on the taskbar, is weird.
I've gotta say I"m pretty much stumped then. Haven't read a similar situation on here in the 4 mths I've been following the Q&A section of the board pretty much every day. Sorry I can't be of more help
Hopefully someone better qualified that me reads your post & can help. If you don't get a reply in a day or two, give it a bump.
cdzo72 said:
Ok just to clarify... all that makes sense, but what is ODD to me is that I don't think the phone is locked... I have full phone capabilities. I can make and answer calls, send texts, I even have full internet capability (even if I can't save any APN settings and there are none to be seen in the menu to choose from), I have the full speed of what I'm paying for from my carrier... the phone just won't let me SEE what APN settings it's using and in the signal it says R for roaming, but in networks it shows that it's connected to MY network...
Yes my IMEI does come up, BUT when I try one of those unlock apps I always get the message that it was unable to unlock it, but it's working with my carrier.
Click to expand...
Click to collapse
MistahBungle said:
Ahhhh. OK. Yep that's a bit clearer now
OK. So we're pretty sure it isn't locked. That is really weird that it won't let you enter APN settings (regardless of which rom you're using), but you still have internet connectivity. Again, showing your network as the network connected to, yet showing up as roaming on the taskbar, is weird.
I've gotta say I"m pretty much stumped then. Haven't read a similar situation on here in the 4 mths I've been following the Q&A section of the board pretty much every day. Sorry I can't be of more help
Hopefully someone better qualified that me reads your post & can help. If you don't get a reply in a day or two, give it a bump.
Click to expand...
Click to collapse
Hey don't apologize, as you see no one else has ventured to give me a response either and I'm completely stumped myself. I looked for 5 days for an answer before I started a new thread because no one will go off on a noob for not searching quicker than I will, but I just haven't seen anyone with a similar situation on any forum anywhere...
THANKS AGAIN!!
Now to the rest of you devs, come on help a fella out and tell me what files I need to be looking for or modifying
Ok MistahBungles I got an update for ya... I decided to download a different firmware package (the PDA and Phone match mine but not the CSC), it's for Claro Argentina, BUT the ROM isn't branded when I booted it (the ROM the phone came had a CLARO boot logo (another reason I started looking for a different ROM)) and THIS ROM automatically has my APN settings in the menu without me doing a thing and the R in the signal is gone....
So now my question is how do I go about flashing the ROM I wanna use which is CheckROM but not lose my new found freedom (I ask because I'm not sure if this is a simple radio issue)
cdzo72 said:
Thanks alot for your response MistahBungle.
Well on stock firmware is where I originally have the problem, that's the reason I began flashing ROMs and radios. IF I use a SIM from the original carrier which is Claro then all is well. BUT if I use a SIM from one of the other two carriers then the phone signal says roaming and I can't save any APN settings, no matter if I'm on stock firmware or any of the other ROMs or radio combinations that I have tried.
Click to expand...
Click to collapse
The Phone maybe Network Locked.(Not sim locked) As taken from gsmlocker.com:
Q. What sorts of locks are there?
A.
- lock phone to SIM
- lock phone to OPERATOR (network lock)
- lock phone to CODE (product lock = offer lock)
If your phone is locked to the sim you cannot use any other sim than the one you have: SIM broken makes phone useless.
If your phone is locked to an operator, you can use any SIM from this operator in your phone. You can switch between contract and prepaid as you wish, but not to a different operator.
If your phone is locked to a code, the phone checks a special "password" (GID) on the SIM that must match your phone. Providers often use different passwords for contract and prepaid.
FlowerPotmen said:
The Phone maybe Network Locked.(Not sim locked) As taken from gsmlocker.com:
Q. What sorts of locks are there?
A.
- lock phone to SIM
- lock phone to OPERATOR (network lock)
- lock phone to CODE (product lock = offer lock)
If your phone is locked to the sim you cannot use any other sim than the one you have: SIM broken makes phone useless.
If your phone is locked to an operator, you can use any SIM from this operator in your phone. You can switch between contract and prepaid as you wish, but not to a different operator.
If your phone is locked to a code, the phone checks a special "password" (GID) on the SIM that must match your phone. Providers often use different passwords for contract and prepaid.
Click to expand...
Click to collapse
OK I get your point BUT the phone if fully functional, I'm using a SIM from a different carrier, I have a data connection, make and receive calls, the whole nine yards, it just won't let me see what APN setting it's using and the R symbol is in the signal... once again, IT IS allowing the use of a different SIM from another carrier
Yes its the same as me! I have the R showing as well.(if you put the Claro sim in the R will disappear yes?)
FlowerPotmen said:
Yes its the same as me! I have the R showing as well.(if you put the Claro sim in the R will disappear yes?)
Click to expand...
Click to collapse
Yes when I use a CLARO SIM the R disappears....
BREAKTHROUGH... I think that I have found the culprit... since I live in Costa Rica I use Market Enabler... apparently whatever it changes is causing the problem, which is weird because I have 3 other android devices, I use the same app on all of them and don't have this issue... NOW I'm really scratching my head... guess I need to contact the dev?
Ahhh. So Market Enabler is changing the CSC which is causing the network settings to disappear/barf.
Nice work finding the source of the problem Yeah tell the dev. Hopefully they can find some sort of fix/workaround so you can still use Market Enabler.
cdzo72 said:
Yes when I use a CLARO SIM the R disappears....
BREAKTHROUGH... I think that I have found the culprit... since I live in Costa Rica I use Market Enabler... apparently whatever it changes is causing the problem, which is weird because I have 3 other android devices, I use the same app on all of them and don't have this issue... NOW I'm really scratching my head... guess I need to contact the dev?
Click to expand...
Click to collapse
MistahBungle said:
Ahhh. So Market Enabler is changing the CSC which is causing the network settings to disappear/barf.
Nice work finding the source of the problem Yeah tell the dev. Hopefully they can find some sort of fix/workaround so you can still use Market Enabler.
Click to expand...
Click to collapse
Well I just through and installed and tried ALL the market unlocking apps and they all apparently do the same thing and causing the same result, my phone thinks it's roaming, so now the head scratcher is why my other Android devices don't behave in the same way? This is my only Samsung. The others are Dell Streaks.
cdzo72 said:
Well I just through and installed and tried ALL the market unlocking apps and they all apparently do the same thing and causing the same result, my phone thinks it's roaming, so now the head scratcher is why my other Android devices don't behave in the same way? This is my only Samsung. The others are Dell Streaks.
Click to expand...
Click to collapse
Sorry to bump this up, but I'm having the exact same problem. I was wondering if you ever figured out how to fix it.
I have a HTC Sensation and it happened to me right after I upgraded my custom kernel version to a newer one.
I never installed Market Enabler nor Market Access but when I check the SIM info it shows incorrect MNC and MCC values which
I can't change... they won't save in the system options.
I thought maybe my SIM card is screwed up, so I'm thinking of getting a new one from my service provider.
I just have to check it on a different phone first.
Pierrot Lunaire said:
Sorry to bump this up, but I'm having the exact same problem. I was wondering if you ever figured out how to fix it.
I have a HTC Sensation and it happened to me right after I upgraded my custom kernel version to a newer one.
I never installed Market Enabler nor Market Access but when I check the SIM info it shows incorrect MNC and MCC values which
I can't change... they won't save in the system options.
I thought maybe my SIM card is screwed up, so I'm thinking of getting a new one from my service provider.
I just have to check it on a different phone first.
Click to expand...
Click to collapse
Ok, forget it. My SIM card was having issues, got a new one from my carrier. Everything is working fine now.

S2 can call and text but cant connect on mobile data.

I rooted and flashed my GF's SGS2 with wanamlite 13.0 ROM and its perfect.. but now, she called me and asked why she cant connect on the internet using mobile data.
No signal indictors like 'E', 'G' or 'H' are showing even she enabled the mobile data and neither changing GSM to CDMA vice versa worked.
She has also tried restarting the phone, searching the network operator and choosing the right one but to no avail. Her sister also has the same network provider but she doesnt have any problems on the mobile data.
Is it possible that it is a Phone defect? I really doubt it since she can do text and call using her SGS2.. Im confused >.<
PS: I've already tried searching this kind of question so please, dont post 'letmegooglethatforyou' links. Thank you.
First thing you do is go to the carriers website & get APN settings, write them down & check the APN settings on the phone. If there are APN settings on the phone but they're different in any way to the ones you got from the carrier's website, change them. If there aren't any on the phone (in settings/mobile networks/access point names), these need to be entered, make sure APN type is set to default.
MistahBungle said:
First thing you do is go to the carriers website & get APN settings, write them down & check the APN settings on the phone. If there are APN settings on the phone but they're different in any way to the ones you got from the carrier's website, change them. If there aren't any on the phone (in settings/mobile networks/access point names), these need to be entered, make sure APN type is set to default.
Click to expand...
Click to collapse
Thank you for your wonderful advice..
Im so stressed that I even forgot that there is an APN settings needed (I swear that it is automatic in my own S2).
Anyways, I'll call her once again and try to work things out.. I hope she can understand and follow how to check/change the APN.
Will update once done.
Thanks again!
No probs Post again once you've checked/put the correct APN settings in if it's still not working & we'll nut it out further.

apn missing mms protocol settings

Hi this is an odd one, but here goes. I am on Solavei and have to manually set apns well recently after reflash, the apn setting for mms protocol is completely missing. Checked the factory tmobile apns and they don't show it either. I have no idea how this happened but it's driving me crazy. I've reset and flashed 3 different roms all with the same issue. Any ideas or input would be much appreciated. As a result of no mms protocol, I can no longer send or receive mms.
wow apparently I stumped everyone. Or my question isn't clear?
Search on the google for your settings and Than set manually or you may ask for help to your service provider,
They will guide you and teach you set manual settings..
( in india we use this method )
Sent from my HTC_Amaze_4G using xda app-developers app
shubham211995 said:
Search on the google for your settings and Than set manually or you may ask for help to your service provider,
They will guide you and teach you set manual settings..
( in india we use this method )
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
lol I have done that. There is an entire field "mms protocol" missing from the apn settings on 3 roms that I've tried. i'm concerned that I somehow jacked something up during one of my flashes but I can't understand how it would affect all my installs unless they are from the same source.
jsteve01 said:
lol I have done that. There is an entire field "mms protocol" missing from the apn settings on 3 roms that I've tried. i'm concerned that I somehow jacked something up during one of my flashes but I can't understand how it would affect all my installs unless they are from the same source.
Click to expand...
Click to collapse
If you look enough there's a thread for US internet settings for most carriers a thread by Hasoon in general section you'll find the settings you want from there
Sent from my HTC_Amaze_4G using xda premium
ravike14 said:
If you look enough there's a thread for US internet settings for most carriers a thread by Hasoon in general section you'll find the settings you want from there
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Hmm...right !!
Sent from my HTC X using xda app-developers app
shubham211995 said:
Hmm...right !!
Sent from my HTC X using xda app-developers app
Click to expand...
Click to collapse
lol what you guys aren't getting is I know all my settings. So slow down before you answer please. I know what my apn settings should be. I've done this before. The problem is that under apn settings in my phone, there is no longer a field for mms protocol. Without said field, I can't change the protocol to the correct setting and hence am not getting or sending mms.
Did you ever find a solution? I'm trying to enable MMS on my LG GTab and there are no MMS fields in the APN settings.
mms
jsteve01 said:
lol what you guys aren't getting is I know all my settings. So slow down before you answer please. I know what my apn settings should be. I've done this before. The problem is that under apn settings in my phone, there is no longer a field for mms protocol. Without said field, I can't change the protocol to the correct setting and hence am not getting or sending mms.
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911jason said:
Did you ever find a solution? I'm trying to enable MMS on my LG GTab and there are no MMS fields in the APN settings.
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In your mobile networks find the APN names. If there is no explicit MMS section, there is a PROTOCOL section or something like it where you would add "mms" in the new APN you would create.
This page will give some basic insight, but might not need to be followed exactly--tailor to your needs.
http://www.amaysim.com.au/help-supp...et-up-mms-settings-for-my-Android-device.html
lol at the previous poster doing exactly the same thing ... again. You guys, the problem isn't what setting to use OR where to use the setting. The problem is there is literally no place to put in the setting that you need. The field "MMS Protocol" is not there.... you simply cannot enter the information that you need to. It's obvious that it's in the APN settings where you can change all the other related fields. Funny how two years apart, people are not reading and spewing the same stuff...
Anyway, apologies for resurrecting this, yet again. I got a new phone recently and I am having the same issue. I'm looking for this field but it's not available. This was actually the most relevant thread that I've found after a bunch of searching. So, if anyone found a solution (for this or any other phone/tablet), please tell!
flueterflam said:
lol at the previous poster doing exactly the same thing ... again. You guys, the problem isn't what setting to use OR where to use the setting. The problem is there is literally no place to put in the setting that you need. The field "MMS Protocol" is not there.... you simply cannot enter the information that you need to. It's obvious that it's in the APN settings where you can change all the other related fields. Funny how two years apart, people are not reading and spewing the same stuff...
Anyway, apologies for resurrecting this, yet again. I got a new phone recently and I am having the same issue. I'm looking for this field but it's not available. This was actually the most relevant thread that I've found after a bunch of searching. So, if anyone found a solution (for this or any other phone/tablet), please tell!
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Click to collapse
Maybe the rom's don't have that setting? Same thing if you create a new APN?
Correct, it is not in the default APN nor available when creating a new APN. Unfortunately, I am stuck with a phone that has no custom roms at the moment. The question is whether this setting is actually missing (not displayed) AND unsupported (not implemented) or whether it is simply missing (not displayed) in the rom. There seems to be very little online that I can find about this other than threads which mention that the "MMS protocol" should be x, y, z for the APN of a particular network. Basically, all my searches turn up nothing as to "why" this is missing and whether (or not) there is anything that can be done about it.
crippled rom
flueterflam said:
Correct, it is not in the default APN nor available when creating a new APN. Unfortunately, I am stuck with a phone that has no custom roms at the moment. The question is whether this setting is actually missing (not displayed) AND unsupported (not implemented) or whether it is simply missing (not displayed) in the rom. There seems to be very little online that I can find about this other than threads which mention that the "MMS protocol" should be x, y, z for the APN of a particular network. Basically, all my searches turn up nothing as to "why" this is missing and whether (or not) there is anything that can be done about it.
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Carrier probably crippled the feature in their factory rom--which means it is available, but not displayed--they don't want anyone messing with it.
So all you gotta do is find how to edit the file in which that information is stored, and I bet it's really easy.
Good luck.
pbergonzi said:
Carrier probably crippled the feature in their factory rom--which means it is available, but not displayed--they don't want anyone messing with it.
So all you gotta do is find how to edit the file in which that information is stored, and I bet it's really easy.
Good luck.
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While I don't disagree with you that there is probably a file somewhere that deals with this...I disagree that it is easy. That is, it would be easy...if the information on how to do it and/or where to find it were actually easy to find
I also disagree that this is simply due to a carrier-based rom. First reason is that this phone is an international, factory unlocked phone and the rom comes directly from the manufacturer. While it's possible that manufacturers themselves don't want you to change this setting, that would explain the second problem I have. I have a slightly older phone with a custom rom which also doesn't have this setting. It's possible that phone doesn't support that setting anyhow...but I don't feel like buying a bunch of other phones just to look into this one thing.
Anyway... none of this stuff about *me* is actually even relevant. I think our discussion still doesn't help people find what they are looking for. So, let's leave it at that and maybe someone will stop by here sooner than later and know the answer (and then also post the answer) about if this is "unlockable" or it's permanently missing for whatever reason.
flueterflam said:
While I don't disagree with you that there is probably a file somewhere that deals with this...I disagree that it is easy. That is, it would be easy...if the information on how to do it and/or where to find it were actually easy to find
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Then the factory was very lucky in locking in just precisely the APN you need in your country for your carrier. That doesn't sound like an unlocked international device to me.
See if there is a way to add a new APN specifically for MMS. MMS settings can be excluded from APN because they are meant to be in a separate APN.
pbergonzi said:
Then the factory was very lucky in locking in just precisely the APN you need in your country for your carrier. That doesn't sound like an unlocked international device to me.
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Sorry...not sure I follow the relationship here... And unlocked phone is not attached to a carrier. I bought it unlocked, unattached to a carrier, and I am using it on a carrier here, without the need to unlock it. How exactly does that mean that the factory locked something on it...
Just because there is no "MMS protocol" setting in the APN settings doesn't mean my phone is completely gimped.
pbergonzi said:
See if there is a way to add a new APN specifically for MMS. MMS settings can be excluded from APN because they are meant to be in a separate APN.
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Click to collapse
I created a new APN with just mms in the "APN type", saved, went back in to edit and see no difference in the available settings. On the APN selection screen, this particular APN did not have a "checkbox" on the right side, so it was different due to the APN type.
flueterflam said:
Sorry...not sure I follow the relationship here... And unlocked phone is not attached to a carrier. I bought it unlocked, unattached to a carrier, and I am using it on a carrier here, without the need to unlock it. How exactly does that mean that the factory locked something on it...
Just because there is no "MMS protocol" setting in the APN settings doesn't mean my phone is completely gimped.
I created a new APN with just mms in the "APN type", saved, went back in to edit and see no difference in the available settings. On the APN selection screen, this particular APN did not have a "checkbox" on the right side, so it was different due to the APN type.
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I'm glad you gave it a try.
Every carrier's APN's are different--a factory unlocked phone has to allow for changes to the APN and one can only assume, to the MMSC. Did you put the other APN settings in yourself?
Have you asked the factory or tried support from the manu?
What kind of phone do you have--Amaze 4G? Which region?
It's been years and I'm having the same issue, has anyone found the solution?
Edit: By years I mean this thread, not me having the issue.
I have a S7 Edge.
In the APN Settings, there seems to be everything except the option for MMS Protocol. :/
This is the first time I've seen someone with my exact problem...it appears no one has the answer yet? OP, did you ever figure it out?
---------- Post added at 03:51 AM ---------- Previous post was at 03:46 AM ----------
jsteve01 said:
Hi this is an odd one, but here goes. I am on Solavei and have to manually set apns well recently after reflash, the apn setting for mms protocol is completely missing. Checked the factory tmobile apns and they don't show it either. I have no idea how this happened but it's driving me crazy. I've reset and flashed 3 different roms all with the same issue. Any ideas or input would be much appreciated. As a result of no mms protocol, I can no longer send or receive mms.
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did you ever figure it out? I'm having the same problem.
Hi. I am having the same issue with my Lenovo 503LV. There is no MMS setting present in the menus.

Unable to connect to my mobile network

I recently purchased a refurbished phone Samsung Galaxy S21 5G. I just got it yesterday, and found that I am not able to use my mobile network. The sale said it is factory unlocked, and according to the descriptions, it should work just fine with my US Mobile SuperLTE network as well. When I switched on the phone, I see Verizon on the screen and so, I assume that it was locked to Verizon in the past.
When I tried to change the network settings, specifically the APN settings, I get the message "Access Point Name settings are not available for this user." The three dots on the top with reset to default is also greyed out along with Network mode in the previous page. When I click Network Operators and try to connect to the network manually, I am only able to connect to Verizon Wireless and no other. But, calling and messaging seems to work fine. Is it that the unlock process has not been completed properly? Did any of you face the same problem before? It would be great if there is something that I could do to unblock the APN settings as the rest of the phone works really well. The specific model is SM-G991U.
Thanks!
Aisp said:
I recently purchased a refurbished phone Samsung Galaxy S21 5G. I just got it yesterday, and found that I am not able to use my mobile network. The sale said it is factory unlocked, and according to the descriptions, it should work just fine with my US Mobile SuperLTE network as well. When I switched on the phone, I see Verizon on the screen and so, I assume that it was locked to Verizon in the past.
When I tried to change the network settings, specifically the APN settings, I get the message "Access Point Name settings are not available for this user." The three dots on the top with reset to default is also greyed out along with Network mode in the previous page. When I click Network Operators and try to connect to the network manually, I am only able to connect to Verizon Wireless and no other. But, calling and messaging seems to work fine. Is it that the unlock process has not been completed properly? Did any of you face the same problem before? It would be great if there is something that I could do to unblock the APN settings as the rest of the phone works really well. The specific model is SM-G991U.
Thanks!
Click to expand...
Click to collapse
So, you need to go into the settings menu and find about phone, software info. What you want to find is the CSC information.
It will basically look something like this: XAA / XAA-XAA / XAA (or some other letters like VZW or ATT or TMB etc etc.
What taht will tell you is very helpful in determining what rom the phone is running and what kind of device it was originally. Find that in your device and post it and people will help you to figure out what it means.
AsItLies said:
So, you need to go into the settings menu and find about phone, software info. What you want to find is the CSC information.
It will basically look something like this: XAA / XAA-XAA / XAA (or some other letters like VZW or ATT or TMB etc etc.
What taht will tell you is very helpful in determining what rom the phone is running and what kind of device it was originally. Find that in your device and post it and people will help you to figure out what it means.
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Click to collapse
Thank you so much for your reply. I looked through the software section in the about section. I found the following codes about the rom.
Aisp said:
Thank you so much for your reply. I looked through the software section in the about section. I found the following codes about the rom.
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Click to collapse
So the csc info is complicated, I'm no expert on it. But it does look like the OYN indicates it's a multi csc rom. It does have XAA as a part of the code, and that indicates it's 'open' for that specific part. But all the others are VZW. So it's running a vzw rom, obviously.
Your sim US Mobile uses both verizon and t-mobile networks. So it working for calls and texts makes sense, as a vzw phone. You could use patched Odin and flash a different (open) rom, but first you should verify that the device really is unlocked from vzw.
Best way to do that would probably be to insert another carriers sim card and see if it can make calls / texts. If not, it's not unlocked. But are you saying everything works now except mobile data? IOW, no internet access?
I had an international sim card at hand and I put it in. Interestingly the APN settings are no longer blocked. But, I do get a notification from setup wizard saying the inserted sim is not from Verizon and some services may not be available. But, messaging still seemed to work and I was also receiving 4G.
Aisp said:
I had an international sim card at hand and I put it in. Interestingly the APN settings are no longer blocked. But, I do get a notification from setup wizard saying the inserted sim is not from Verizon and some services may not be available. But, messaging still seemed to work and I was also receiving 4G.
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Click to collapse
Oh then yer okay. That message from verizon can be gotten rid of a couple of ways; 1) use adb commands to disable the specific packages 2) use patched Odin and flash a different rom
VZW is the only rom I think that does that, and it's very annoying. I don't remember exactly which packages have to be disabled, but search google and use xda and vzw in keywords and u should find it.
The 2nd option would be my choice. It would do away with vzw crap and with an open rom you may find volte and vowifi will work also.
cheers
Thank you so much for your reply. That sounds great! To just give it a try, I tried putting in a TMobile sim and phone restarted to install software for TMobile. After that the APN settings were unlocked and now I am also able to connect to the internet using my US Moblile sim. The only problem is the the network mode is greyed out.
This rom I think only recognizes network from major telecom providers. So, just flashing with an unlocked rom would just help to unlock all the features and also remove telecom specific crap. I will try to flash it today.
Thank you again!
I also just flashed the stock firmware which is fully unlocked. And there is no bloatware from telecom OEM's. I am now able to use the network and set the APN's, but the Network Mode is still greyed out. Is it possible to know why? I am guessing that if the phone is fully unlocked, I should be able to change the Network Mode. Is there any other info that I can give you to help understand what is happening? I do not see vowifi as well.

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