[Q] HTC Runaround so Ill ask for help here - Thunderbolt Q&A, Help & Troubleshooting

Ok so I have been on the phone all afternoon with verizon tech support and HTC support and i have gotten no where I apologize if this problem has been solved b4 i did extensive searches with no luck so here goes.
MY Stock Unrooted Thunderbolt is losing site of the apps that have been moved to my sd card on boot. So basically i have a majority of my apps on my tbolt saved to sd card to save space on the actual phone. Some of the apps were moved manually through the applications and others were moved using ZDbox as they were installed and moved. My phone has been this way for sometime with no problem. Now about 3 days ago my phone was acting really slow and just not working properly showing signs it needed to be rebooted so i rebooted it and once done booting i went to my apps and found several of the apps missing from my app drawer as well as the shortcuts on home screens. So verizon referred me to HTC who is blaming it on ZDbox they claim zdbox corrupted the app files somehow when it moved it to the sd card and if i uninstalled that they claim the problem should be solved. However I cant remove ZDBox due to my sd card not showing up that program seems to still be on the phone its self so it should be able to uninstall it but it just locks up when i try
now i could go on and on and on with what i have done but i was hopeing someone here maybe had a similar situation or knew of a way to fix this problem. I have the SD card backed up and all the app files are showing in the location they are suppose to be in but i just cant understand what would cause his problem.
ANY help would be great and i hope im not coming off as a noob i have been troubleshooting this for several days and do consider my self to be knowledgeable in this area but i have surpassed my experience with no luck and I am here hoeping someone out there has an idea !!!!
thanks again in advance
oh ya almost forgot verizon claimed a htc rep told them its a known problem and to just keep powercycling the phone and eventually it will see the apps but i never got them to say that to me they wanted to point straight to the third party app zdbox even after i told them not all the apps were moved by that app.
I was having a similar problem with my stock vzw galaxy tab I factory reset it and reinstalled only a select applications and seemed to solve it but i dont think i have that many apps on my tbolt (i had over 150 on my tab)

sounds like you have corruption on your sd card. I would pull it out of the phone, connect it to a pc and run a scandisk on it and let it correct any errors. Then I would back it up to the pc. After this I would put it back into the phone and see if the apps show up. If not, I would hound verizon or htc for a new sd card or new phone, their choice.

A friend of mine had the same issue and the only solution was to get rid of zdbox. The issue is:
The phone is not rooted and apps that get moved to the memory card that do not allow it natively will not show up (usually after a reboot) because the original location is not available when the phone or app looks for it.
To move them properly even most apps not meant to move, you have to root.
He also wound up having to reformat the sd card.
I would say to try the suggestion above and maybe you will have luck that way but my friend had to just leave the apps that dont move to sd on the phone. He still wont root even after he sees my phone and loves the things I can do with it.

Not sure why people are obsessed with moving Apps to the SD card. I put games on there but otherwise all the rest of my 100+ Apps are on the phone and I still have 1.7gb of free phone space.
Sent from my ADR6400L using XDA Premium App

have you tried doing an sd card rescan?
https://market.android.com/details?id=com.bero.sdrescan

So if you are moving all of your apps to your SD card, what are you actually using your internal storage space for? I think doing that on a phone like the Thunderbolt isn't usually worth it. Combined with the problems moving the apps can cause, there really isn't much point to it.

Related

[Q] Bluetooth not working after root....

Hey guys I rooted my Atrix about a month ago using gingerbreak and I finally got a new Bluetooth for it but when I try to turn on the Bluetooth on the phone it attempts to then dose nothing. I have tried restarting the phone and it didn't work. I don't know what else I can do besides factory restoring it, and if I can avoid that I would like to. Any ideas besides that?
Thanks,
Adam
No one has any ideas?
I have the same issue on two different phones. A soft reboot usually gets it working again, until I toggle it off. Then it won't turn on til next reboot.
I have the same exact problem.... tried a lot of things, but none succedd
Sent from my MB860 using Tapatalk
I tried battery pulling it and that didn't work either sadly.
Okay, Maybe this info helps. I believe its has something to do with a specific program being moved to the SD Card or sd card mounting.
I just had this happen. Bluetooth would not turn on at all. I decided to play Chuzzle and when my battery went low, I plugged the phone into my comp USB port. It disconnected the SD card in lieu of mass storage. Killed my game because it resides on SD Card. At this point, I decided to test bluetooth and it worked!! Don't have time to test it further but. I suspect something residing on the SD card maybe the culprit. Unfortunately, I have over 30 things on it so segmenting out is going to be a pain.
Do you all have programs on the SD card?
Yeah, i moved 111 apps using apps 2 sd... cant tell which one is related to bluetooth...
Sent from my MB860 using Tapatalk
I was having the same trouble and noticed that plugging in USB in storage mode would "fix" my bluetooth... I used Optimize Toolbox too clear all my cache and remove old SMS messages (after a backup) and bluetooth seems to be working again
*Edit* this didn't seem to last after I moved a few apps back to the SD card... I'm giong to keep messing with this...
after much pissing around with moving apps back and forth the internal SD card no longer mounts when i plug into my PC... interesting... I'll continue to report any progress I make
I've removed the physical SD Card and determined the problem lay in the internal SD Card...
ok after some seemingly "random" application moves from SD to phone I have this "working". I think it's a possibly corrupt internal SD but I haven't gotten any of the warnings that I see other people get where the phone explicitly says as much, however here is why I still suspect it:
as I was using Optimize Tool Box to move apps I noticed it was moving them rather slowly and taking a few extra seconds to re-load the app list, after one move (a Dolphin HD plugin full screen froyo incase that matters) I noticed the refresh seems snappier,
I went out to my home screen and hit a bluetooth widget and BT started working, I tried moving a couple different apps back and it stopped working.
Here is a full list of apps I moved OFF my SD in the event that it is still app related and a list of my apps might be handy to see who has common apps
Remote VNC Pro
My Tracks
Knots Guide
ConnectBot
Retro Defense
Best Apps
FBReader
Fullscreen for Froyo
Net Ping
AndFTP
Amazon Kindle
BlastMonkeys
KeePassDroid
Terminal Emulator
AndroZip
DailyComix
Dungeon Defenders
SilverEdit
Linux Commands
Handcent Emoji Plugin
Movie Free
My Backup Root
OSMonitor
Handcent SMS Skin(Metal)
SMS Backup+
Thinking Space
I hope this can help someone fix their phone or better yet get us a litter further towards an actual solution.
These are on my list. They should not be moved to SD:
Firefox
Brain Cube
Rugby
Anyway, the problem seems to be solved on 4.5.91. I've been moving apps all day and yet my bluetooth is still working.

[Q] Apps and SD Card

ok. I hope this isnt too much of a newb question...
I have looked all over to see if I could find any problems with people getting apps off of their SD card. I found a few topics and reviewed them, but I have had little luck. Most of those threads also involve root problems whereas my Evo 3d is still stock (updated to 2.3.4).
The main problem Im having (aside from linpak and various other benchmarks being dramatically reduced) is that I can not get the apps off of my SD card to show on the phone.
I performed a factory reset on the phone prior to the update as I've read several times that it is the preferred method of updating since it wipes the Dalvik (sp?) cache or whatever. I guess if you just update without wiping, it clogs up the cache or something to that effect.
Anyhow, I moved all the apps to SD. I did the wipe, then I did the OTA. Once the OTA was complete it would not recognize my apps at all. They DO NOT show up under app management as being on the SD. It is blank. It does however still show my music and pictures.
Since I swapped my 8 GeeBee card with a 16 I figured perhaps the card was corrupted somehow. So, I took my OEM Sandisk 8gb card and put that in and it wont transfer the apps that were on that either.
Ive tried to restart. Nothing. Ive unmounted the SD card, restarted without a card. Shut down. Put card back in, mounted. Still nothing .
Any help guys...and again, sorry if this is a newb question.
Use any third party apps? I believe the system installer doesn't check external storage. Try Astro free and you should be ok. Let me know what you run into
Sent from my PG86100 using Tapatalk
Ooh and most benchmarks for this phone are inaccurate due to its resolution. They may have updated to account for this but that's what I've heard as of late.
It's a 1.2 factory dual core so why of super Oct'd phones and tablets you should reign supreme.
Sent from my PG86100 using Tapatalk
I have a couple apps from Amazon but not many. so when I used astro I tried to find the apps and couldn't find any. Normally on my PC they are listed under Android secure...when I pull that up with astro it says directory empty..but they do show up when I have the card in my laptop...
Also, when I switched my sd out before all I had to do was copy the files and pop it in the phone. They showed up right away. Not sure why phone won't recognize them now.
Sent from my PG86100 using XDA App
Tries an adb push?
Sent from my PG86100 using Tapatalk
They shouldn't be in secure yet I'd they're typically ibstalld
Sent from my PG86100 using Tapatalk
Yeah. I'm not sure what the deal is. I just ended up wupping the sd card and starting over. I have a spare sd I moved all my pics and such to so I'm not too worried about it.
Sent from my PG86100 using XDA App

[Q] Long-Term memory handling problem, please help!

This problem has got to the point of forcing me to register on XDA forums. I have a Samsung G II running android 4.1.2 (jelly-bean of course) and over the past week the memory (storage) handling has gotten really bad. It's as if the OS has given up on storing items now. Problems include-
After taking, receiving or downloading a photo (generally over whatsapp but it occurs to other apps like wallbase) The photo will be stored on my phone for the day until i turn off my phone, now after turning it back on however the photos are gone just leaving a blank space which displays "unable to load" in the gallery.
Next issues is that my apps i now install get installed in the next dimension because they don't appear to be on my phone even when i do a file search or plug in the device into my computer. But here is where it gets crazy they are on my phone and do take space up, but it's no where to be found.
The OS now presumes i have an SD card even though i don't have one plugged in. Because of this! big games and Apps now now try to use this fake SD that doesn't exist and this causes them to give me errors along the lines of "Sd is full or inaccessible". Pffft
Please someone help me, this issue is annoying me so badly and is rendering my phone useless if it can't store data.
I appologize you were forced to register here @ this great forum and though you still might find your answer here,ironic,anyway.Have you tried wiping cache,dalvik and fixing permissions,are you even rooted?I did'nt see you mention that,so i have no idea,also,you might want to back up what you want to keep and format and partition your sd card,not sure how big your sd crad is either,so you might need a bigger sd card for all your stuff.I myself use a 32GB Sandisk,class 10 and it works great,never ran out of space or had any speed issues on my OG EVO.
Diablo67 said:
I appologize you were forced to register here @ this great forum and though you still might find your answer here,ironic,anyway.Have you tried wiping cache,dalvik and fixing permissions,are you even rooted?I did'nt see you mention that,so i have no idea,also,you might want to back up what you want to keep and format and partition your sd card,not sure how big your sd crad is either,so you might need a bigger sd card for all your stuff.I myself use a 32GB Sandisk,class 10 and it works great,never ran out of space or had any speed issues on my OG EVO.
Click to expand...
Click to collapse
Rooted? yes. I've deleted all the caches under the sun and still no results. And i have over 4Gb of free internal storage according to my phone. I have my data backed up but i'd rather have a direction to go before starting anything. :crying:
I'm not seeing anything for your phone except this... http://forum.xda-developers.com/showthread.php?t=2192122

Samsung Galaxy S5 continually mounts and dismounts microSD card for no reason

I have a Samsung Galaxy S5 with update 6.0.1 with the latest security patch level applied 11/1/16. Recently my microSD card status will go between two indicators in the notification bar: 1) SD card - For transferring photos and media, or 2) SD card was removed, please insert a new one. In both cases the same micro SD card remains in the phone. When I receive the message that the card has been removed, I can click on Storage in the Settings menu and see that only internal storage appears. At some point the SD card will reappear with the message from #1. I can restart my phone, I can turn it off and back on again, etc. but none of those things seem to alter the phone status of identifying that an SD card exists in the phone. It's quite annoying especially when I want to take photos or am transferring data from internal storage to the SD card when it suddenly becomes "removed". However, again, the change from being considered installed/mounted or missing/removed will happen at any time whether I'm using my phone or not. I've started to wonder whether I picked up a virus by visiting a site while reading news through the Google Play Newstand., which I've been doing a lot lately,.. but I've installed/uninstalled at least 5 different anti-virus/malware software and nothing is identifying a problem on my phone. AVG, McAfee, Bitdefender, Kaspersky, Malwarebytes Anti-Malware.
The only other oddity I have noticed about the same time is that I have Verizon Protection and Support which suddenly acted like I had never used it before and made me agree to the terms of use again - once I say ok to the terms, it returns that it cannot access data and try again later. Nothing I have done related to that software has worked and Verizon's only suggestion is to factory reset in which some users indicated that did not resolve the problem.
Has anyone else experienced either of these issues and found resolutions? Thank you in advance for any assistance you can provide.
sparky99kms said:
I have a Samsung Galaxy S5 with update 6.0.1 with the latest security patch level applied 11/1/16. Recently my microSD card status will go between two indicators in the notification bar: 1) SD card - For transferring photos and media, or 2) SD card was removed, please insert a new one. In both cases the same micro SD card remains in the phone. When I receive the message that the card has been removed, I can click on Storage in the Settings menu and see that only internal storage appears. At some point the SD card will reappear with the message from #1. I can restart my phone, I can turn it off and back on again, etc. but none of those things seem to alter the phone status of identifying that an SD card exists in the phone. It's quite annoying especially when I want to take photos or am transferring data from internal storage to the SD card when it suddenly becomes "removed". However, again, the change from being considered installed/mounted or missing/removed will happen at any time whether I'm using my phone or not. I've started to wonder whether I picked up a virus by visiting a site while reading news through the Google Play Newstand., which I've been doing a lot lately,.. but I've installed/uninstalled at least 5 different anti-virus/malware software and nothing is identifying a problem on my phone. AVG, McAfee, Bitdefender, Kaspersky, Malwarebytes Anti-Malware.
The only other oddity I have noticed about the same time is that I have Verizon Protection and Support which suddenly acted like I had never used it before and made me agree to the terms of use again - once I say ok to the terms, it returns that it cannot access data and try again later. Nothing I have done related to that software has worked and Verizon's only suggestion is to factory reset in which some users indicated that did not resolve the problem.
Has anyone else experienced either of these issues and found resolutions? Thank you in advance for any assistance you can provide.
Click to expand...
Click to collapse
Try Using your device without SD card for some time and then put that chip again. If the situation persist try wiping Cache of Your phone.
There is probably to many webdavs using all your cu. Obtrusive. To root or not to root. Providers say that root is what causes issues of vulnerability. You get these problems ether way but you can only fix with root.
What ever the problem is formatting your car should straighten it out. If you don't want to arrange your files a quick fix for webdav is to use root explorer. Search for "nomedia"and delete them all. Hopefully only apps you want have a good enough grip to put them back.
Sent from my SM-N910P using Tapatalk
abhinavp649 said:
Try Using your device without SD card for some time and then put that chip again. If the situation persist try wiping Cache of Your phone.
Click to expand...
Click to collapse
Thank you. I don't know how long you mean for "some time" but I did for about 30 minutes. I did use McAfee to clear app cache to free up space but I just checked and my current message is "SD card removed. Insert a new one" so apparently that didn't do it. I' did not allow it to clear thumbnails though.
planb234 said:
There is probably to many webdavs using all your cu. Obtrusive. To root or not to root. Providers say that root is what causes issues of vulnerability. You get these problems ether way but you can only fix with root.
What ever the problem is formatting your car should straighten it out. If you don't want to arrange your files a quick fix for webdav is to use root explorer. Search for "nomedia"and delete them all. Hopefully only apps you want have a good enough grip to put them back.
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
Well, until now I considered myself fairly tech savvy... but I am not sure what webdavs are or what it means to root or not. Is root explorer software? And then, the next question is where would I search for "nomedia"? If you'd rather I do more research on these myself I can do that, no worries... but if they are easy enough to explain that would be great. Thanks so much!
sparky99kms said:
Thank you. I don't know how long you mean for "some time" but I did for about 30 minutes. I did use McAfee to clear app cache to free up space but I just checked and my current message is "SD card removed. Insert a new one" so apparently that didn't do it. I' did not allow it to clear thumbnails though.
Click to expand...
Click to collapse
Some time means at least a day.
And wiping Cache here I meant Clear the Entire Phone's Cache through Recovery
Good browsers have a search bar in them. A web dav is a network connection to a folder. If it is causing your card not to work now than likely it was put there by a demon and you want it gone. If you don't know what root is then you are a long ways out from putting up a fight. The only thing I could really advise you to do is do a factory reset that includes formatting the card. If you do ever decide to root be very careful the method.
Sent from my SM-N910P using Tapatalk

Apps switching storage

Hey, all.
This isn't a real big deal but it's annoying.
My S5 (SM-G900T) is rooted and has been since about two months after I bought it new.
It's running on stock everything 6.0.1
Baseband G900TUVU1GQC2
Kernel 3.4.0-7500527
A couple months ago I had to do a factory reset as well as flash a new stock OS because it set itself in Emergency mode and wouldn't open. Oh, and I really rooted using Odin on a PC.
Ever since that happened a lot of my third party apps, that I want and have installed in my external SD card don't stay there. Always after a reboot or restart. I'm pretty sure they aren't or can't move any other time on there own.
Its really annoying because they are my largest apps (of course) and my internal memory has only a couple of G's of memory left and when these apps jump ships my phone won't let me download anything etc....
Its my backup phone so its not crucial but, driving me nuts.
How can I keep the apps where I want them? I've used ROM Manager to direct apps to the external SD card by force and obviously it's not helping, even on new installs it doesn't force to the external SD like it should. That's another topic for another place.
Some help would be really cool and much appreciated
Thanks
Sent from my SM-G955U using XDA-Developers Legacy app

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