Dell Streak 5 Upgrade demands - Streak 5 Q&A, Help & Troubleshooting

Please direct your demand to have the Dell Streak 5 upgraded with all other phones here www.ideastorm.com/apex/ideaList.
I let them have it and so should you!
Read my post www.ideastorm.com/ideaView?id=087700000008YDdAAM

I read your post on Ideastorm, and I have some comments.
1. My standard comment in these things is that in any complaint letter you explain what the problem is and what you want the resolution to be. Your complaint is that Dell isn't going to update the Streak to Gingerbread and the resolution is that Dell should update the Streak. I applaud you on that, because what you did is exactly what the last person who posted on this forum regarding Dell's decisions didn't do. That person ranted, rather than explaining what the problem was and what he wanted Dell to do about it.
With that said, do realize that Dell has in fact supported this device for a year and a half, and does in fact continue to support it. Now, whether you or I are satisfied with the level of support is a different issue altogether.
2. You mention Dell no longer supporting the Streak a month prior to its release. Did you just recently purchase your Streak? Reason being that Dell has had the Streak in its inventory for a year and a half, as I have already mentioned. In that time frame they have upgraded the OS from 1.6 to 2.2, then provided 2.2.2 after that. I have had my Streak since early April of this year, and there was a ROM upgrade available for me (347 to 351) at the end of April.
3. Your argument would have been strengthened had you left out the threat at the end. Dell simply isn't going to care whether you buy another Dell product or not. They already have your money for the Streak, and they already have the money for the other Dell you mention in your post. The future money you may spend is not even a blip on the radar.
4. Your argument would have been further strengthened had you gotten your facts on the AT&T Gingerbread upgrade correct. As written the AT&T factoid in your letter implies that every AT&T Android phone is going to get a Gingerbread upgrade, and that simply is not true. All AT&T phones released in 2011 are going to receive Gingerbread. The one exception to that is the Samsung Captivate, which was AT&T's top end phone in 2010. The HTC Aria and Motorola Backflip are not going to get the upgrade, because both have been discontinued.
5. Your alternative to the upgrade, releasing the drivers, is something I'm sure everyone wants to happen. However Dell has already said they will not release those drivers. On the one hand, it would be nice to have those drivers, but on the other hand, I understand why they don't want to do it. Asking for the drivers would be like asking HTC for the code to the Sense UI. It's just not gonna happen.
6. This is a minor nitpick, but your letter would have been more readable had it been broken into at least two if not three paragraphs.
Despite the nitpicking on my part, your letter was good, because it covered your issue, and how you wanted Dell to respond to it. We shall see whether they address your concern or not.

Well I guess it hit a chord with someone because my email and twitter account has been getting much attention.
The I also sent the same information to Michael Dell via Google+ so if everyone goes and puts their 2¢ in we can get something going.
Thanks for your input, if you are happy with 2.2 good. I expect my purchase to go farther. Speak Up!
Sent from my Dell Streak

Related

overhyped or a genuine upgrade?

I'm Just wondering since we have 2.2 now, do you think that we enjoy using our phones more because we have 2.2/2.3 or do you think its was overhyped because of the frequent updates of other companies? Personally I believe I enjoy my x10 more since the mods came out and i like the fact that there are more apps available to me and I think its nice to have the Gallery app as a default. Also the JIT compiler is nice to improve the speed of the device but maybe we overhyped the benefit of 2.2.
What do you guys think?
not really... bugged DT, no 16m collors, no official froyo with everything working, 30FPS limit.... it's my fault i bought this phone because of it's good looks before i read about it...
2.2 is definitely an upgrade, spending 10 months on a phone that can't browse properly after my 2 year old n95 had Flash was very frustrating, although I have it installed I still think dueltouch is a nice feature but very overrated, don't care much for 16m colours but in retrospect the X10 wil be my last SE phone for the simple reason that they didn't keep there promises.
Sent from my X10i using XDA App
to be fair though we got dual touch and flash support now, x10 currently quite laggy in custom froyo, not sure whether it's hardware related or tweaking. it's not comparable with other high end device.
Sent from my X10i using XDA App
Leonidas300 said:
2.2 is definitely an upgrade, spending 10 months on a phone that can't browse properly after my 2 year old n95 had Flash was very frustrating, although I have it installed I still think dueltouch is a nice feature but very overrated, don't care much for 16m colours but in retrospect the X10 wil be my last SE phone for the simple reason that they didn't keep there promises.
Sent from my X10i using XDA App
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What promise did they break? None that I know of, and they gave us dualtouch after selling this phone as incapable due to hardware. They only said update to 2.1. Misinformation like this is what is causing all this ill-will for SE.
Sent from my X10a using XDA App
They may not have broken a promise but they fail to adhere to standards we have come to expect from devices of the same type. Theres no real excuse. Sony should have stepped up there game to put them in a good light. Now people will be hesitant to buy an se phone if they have so many short comings. I feel that 2.2 brought a lot of key features which made me enjoy my phone much more
Sent from my X10i using XDA App
arj154 said:
They may not have broken a promise but they fail to adhere to standards we have come to expect from devices of the same type. Theres no real excuse. Sony should have stepped up there game to put them in a good light. Now people will be hesitant to buy an se phone if they have so many short comings. I feel that 2.2 brought a lot of key features which made me enjoy my phone much more
Sent from my X10i using XDA App
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Again, Misinformation! Failed to adhere to standards... blah blah blah? Android and smartphones are a new developing technology, and what is standard in this type of industry is here today gone tomorrow. SE is still developing this device, and will continue to do so on 2.1. We have had 4 recent updates with more coming. SE's mistake was being honest and open about their intentions before they realistically needed to. We just got 2.1 in November.
Pretending now that having the latest OS is expected for the X10, when we all bought this phone knowing it came with outdated 1.6 is ridiculous. It boggles my mind. What universe do live in?
Sent from my X10a using XDA App
16m colors was a promise..
Anyway i don't even care about official updates, se's version of android sucks in my opinion.
I'm quite happy with freex10. If it want for the devs on here with custom ROMs i would probably hate my phone..
agentJBM said:
Again, Misinformation! Failed to adhere to standards... blah blah blah? Android and smartphones are a new developing technology, and what is standard in this type of industry is here today gone tomorrow. SE is still developing this device, and will continue to do so on 2.1. We have had 4 recent updates with more coming. SE's mistake was being honest and open about their intentions before they realistically needed to. We just got 2.1 in November.
Pretending now that having the latest OS is expected for the X10, when we all bought this phone knowing it came with outdated 1.6 is ridiculous. It boggles my mind. What universe do live in?
Sent from my X10a using XDA App
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Click to collapse
I fully understand that technology is developing rapidly specialy in the mobile phone game believe me and i think you fail to understand what i mean by standards. I mean standards as in the ones set by other manufacturers. Take the HTC desire for example. 2.2 wasnt out when it was launched however they updated it to 2.2 when it was available. HTC have changed the android device quite heavily with there senses UI yet they were still able to produce a 2.2 update for the phone.
I understand you may be angry at the moaners who say it should be updated to 2.3 or it should be updated as soon as the source code for 2.x is released. You've got to understand that we have bought a device which is capable of running a newer OS but SE haven't implemented a newer version.
Yes props to them for getting dual touch working but it seems like they havent fully gotten up to the standards of other manufacturers and they should try to do this otherwise they will fall behind.
When people like us buy a phone, we look to see if its going to be up to date in a year. The x10 is failing to get up to date in 6 months and its already being put on the sidelines. Yes sony are releasing updates but they seem to be too fragmented. The 2.1 update didnt have exchange, 16mil colours etc these features should've been included from the start.
arj154 said:
I fully understand that technology is developing rapidly specialy in the mobile phone game believe me and i think you fail to understand what i mean by standards. I mean standards as in the ones set by other manufacturers. Take the HTC desire for example. 2.2 wasnt out when it was launched however they updated it to 2.2 when it was available. HTC have changed the android device quite heavily with there senses UI yet they were still able to produce a 2.2 update for the phone.
I understand you may be angry at the moaners who say it should be updated to 2.3 or it should be updated as soon as the source code for 2.x is released. You've got to understand that we have bought a device which is capable of running a newer OS but SE haven't implemented a newer version.
Yes props to them for getting dual touch working but it seems like they havent fully gotten up to the standards of other manufacturers and they should try to do this otherwise they will fall behind.
When people like us buy a phone, we look to see if its going to be up to date in a year. The x10 is failing to get up to date in 6 months and its already being put on the sidelines. Yes sony are releasing updates but they seem to be too fragmented. The 2.1 update didnt have exchange, 16mil colours etc these features should've been included from the start.
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You expect too much, that's your problem. Say if you buy something today, are you expecting it to be updated? Like your car for example? Or Windows 7? You have to buy a new one...
Don't expect anything. Buy it, if you like it. Buy a new one, if you want a better model. Always works that way. You always have a choice...
roaringhere said:
You expect too much, that's your problem. Say if you buy something today, are you expecting it to be updated? Like your car for example? Or Windows 7? You have to buy a new one...
Don't expect anything. Buy it, if you like it. Buy a new one, if you want a better model. Always works that way. You always have a choice...
Click to expand...
Click to collapse
Im sorry but I completely disagree. Companies like Sony should be pressured into competing with other manufacturers and I think your car example isnt relevant. If the car was capped at 40mph when it could do 120mph then it may be applicable or if a new computer came with windows 98.
If we didnt have any expectations then the market wouldnt move forward. Smartphones would be a stagnated market and there would be no competition. These standards drive competition and I'm not crazy for having them and I'm sure many people on this forum feel the same way.
You may think I'm expecting too much but all I want is for sony to keep up with other manufacturers and ensure that the phone reaches its full potential. If I had a phone which was half the power of the x10 e.g. 512mhz processor, 128mb RAM etc then I would be happy with 2.1 and a number of updates to optimise the phone. I would accept that its not capable and wait until i can afford an upgrade but this isnt the case. We know the x10 is capable of running 2.2 and it brings too many benifits for sony to ignore.
I see that your quite a stubborn person and you seem to be quite happy with sony trickling out updates as theyve done with all there phones. I know you probably havent read or fully taken in what I've said so please can you just let this go so the thread can get back on topic? I dont want to continue this argument as it seems youre too stubborn to talk to. I've repeated myself a number of times on this thread and I stand by my views that Sony should keep up with every other manufacturer.
roaringhere said:
You expect too much, that's your problem. Say if you buy something today, are you expecting it to be updated? Like your car for example? Or Windows 7? You have to buy a new one...
Don't expect anything. Buy it, if you like it. Buy a new one, if you want a better model. Always works that way. You always have a choice...
Click to expand...
Click to collapse
And by your logic manufacturers will always be free to screw their customers over just because for the past few years it's become the norm for them to release and shortly after, forget their handphones. And the x10 isn't even old. Android has changed the game. HTC gets it.
Is it unreasonable to expect Froyo on a device that by CURRENT standards, is still very competitively specd? And who cares if SE never promised Froyo for the first gen Android Xperias? We've got Froyo running thanks to some awesome devs here at xda, and the bootloader cracking is an ongoing project. There is still so much to do. So just sit back and watch.
To me, 2.2 is a significant upgrade. I know that SE plans to update the x10 but with improvements to 2.1 only. Thats fine, and props to SE for the support. But 2.2 is what this device really needs.
The X10 hardware is very crap..
So in my opinion SE can shove it.
2.3, 2.5, 3.0 won't fix the hardware..
arj154 said:
Im sorry but I completely disagree. Companies like Sony should be pressured into competing with other manufacturers and I think your car example isnt relevant. If the car was capped at 40mph when it could do 120mph then it may be applicable or if a new computer came with windows 98.
If we didnt have any expectations then the market wouldnt move forward. Smartphones would be a stagnated market and there would be no competition. These standards drive competition and I'm not crazy for having them and I'm sure many people on this forum feel the same way.
You may think I'm expecting too much but all I want is for sony to keep up with other manufacturers and ensure that the phone reaches its full potential. If I had a phone which was half the power of the x10 e.g. 512mhz processor, 128mb RAM etc then I would be happy with 2.1 and a number of updates to optimise the phone. I would accept that its not capable and wait until i can afford an upgrade but this isnt the case. We know the x10 is capable of running 2.2 and it brings too many benifits for sony to ignore.
I see that your quite a stubborn person and you seem to be quite happy with sony trickling out updates as theyve done with all there phones. I know you probably havent read or fully taken in what I've said so please can you just let this go so the thread can get back on topic? I dont want to continue this argument as it seems youre too stubborn to talk to. I've repeated myself a number of times on this thread and I stand by my views that Sony should keep up with every other manufacturer.
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Click to collapse
No, smartphones would be a dead market if every phone got free updates for as long as the customers felt entitled, and no one ever had to buy another phone. Thereby stagnating growth. The more phones they sell, the faster this technology will develop. The great thing is its users can pick up where the manufacturers leave off.
Did you buy a service contact with this device? No, that is what is standard with companies that offer continual support. This product has a life of approx two years. It's a disposable product, and not meant to be used longterm.
I think one reason for there is such a disconnect is because younger and younger people are using technology. While they can use the device better than their elders, they are not wise in the ways of how things work in the real world. Life isn't fair, and nothing is free. This is the first product in modern history that I can think of that gets free updates and upgrades. You're going to be extremely disappointed if you think this is how business works.
Even HTC has issues their users aren't happy with, and HTC is owned by Google who created Android, so current OS is to be expected. Like fruit and iPhone. SE isn't selling their own OS.
Sent from my X10a using XDA App
Error. Please delete.
agentJBM said:
No, smartphones would be a dead market if every phone got free updates for as long as the customers felt entitled, and no one ever had to buy another phone. Thereby stagnating growth. The more phones they sell, the faster this technology will develop. The great thing is its users can pick up where the manufacturers leave off.
Did you buy a service contact with this device? No, that is what is standard with companies that offer continual support. This product has a life of approx two years. It's a disposable product, and not meant to be used longterm.
I think one reason for there is such a disconnect is because younger and younger people are using technology. While they can use the device better than their elders, they are not wise in the ways of how things work in the real world. Life isn't fair, and nothing is free. This is the first product in modern history that I can think of that gets free updates and upgrades. You're going to be extremely disappointed if you think this is how business works. Even HTC has issues their users aren't happy with, and HTC isn't going to fix. Google who created Android also owns HTC, so more is to be expected. Like fruit and iPhone.
Sent from my X10a using XDA App
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Click to collapse
omg your incredibly ignorant and your clearly not reading what im saying. Im not expecting free updates forever. Im just expecting them to upgrade it to 2.2. Also did HTC abondon the HTC desire at 2.1? no they upgraded it to 2.2. I completely agree that its not economical to provide updates for free all the time.
You've got to move with the times too. We will demand updates, android is the platform which will push manufactures to develop phones with the current version of android.
I would gladly pay for an upgrade if it came to that, so its not an issue of money. Its about brand reliability, a lot of phone manufacturers rely on this. I have heard from so many family members who have owned sony erricson feature phones that have been put off by there software so its also the issue of the quality of there products.
You seem to thinks its fine just to stand by and let a company give you a faulty product. I mean if you got a burger which was completely undercooked and was not the way you expect it to be then you would complain. Its the same principle here.
You have a very jaded outlook on life it seems, i mean if you listen to the latest podcast of windows weekly, even paul thurrot has the same problems with windows phone 7 where micrsoft arent releasing updates fast enough to keep up with the competition. (and btw im pretty sure he's just over 40 so its not a generational gap).
In an ever critical industry that is technology, companies need to keep good brand reliability to keep on top of things.
Froyo provided the following benefits over Eclair:
- JIT compiler
- V8 javascript engine
- OpenGL ES 2.0
- App2SD
- USB tethering
- Wifi hotspot
- Bluetooth voice dialing
- MS Exchange support
- access to Adobe Flash 10.1
- access to Adobe Air
Seeing as how the first three provide significant speed boosts (we're seeing greater than 100% performance gains on 2.2 vs. 2.1 with JIT enabled), they alone are worth it. App2SD is pretty important as well, as SE saddled us with pretty measly app storage (especially when their custom apps are taken into account).
Now from what I can see, Gingerbread is less of an upgrade from Froyo (at least for the X10). But then SE hasn't given us Froyo.
arj154 said:
omg your incredibly ignorant and your clearly not reading what im saying. Im not expecting free updates forever. Im just expecting them to upgrade it to 2.2. Also did HTC abondon the HTC desire at 2.1? no they upgraded it to 2.2. I completely agree that its not economical to provide updates for free all the time.
You've got to move with the times too. We will demand updates, android is the platform which will push manufactures to develop phones with the current version of android.
I would gladly pay for an upgrade if it came to that, so its not an issue of money. Its about brand reliability, a lot of phone manufacturers rely on this. I have heard from so many family members who have owned sony erricson feature phones that have been put off by there software so its also the issue of the quality of there products.
You seem to thinks its fine just to stand by and let a company give you a faulty product. I mean if you got a burger which was completely undercooked and was not the way you expect it to be then you would complain. Its the same principle here.
You have a very jaded outlook on life it seems, i mean if you listen to the latest podcast of windows weekly, even paul thurrot has the same problems with windows phone 7 where micrsoft arent releasing updates fast enough to keep up with the competition. (and btw im pretty sure he's just over 40 so its not a generational gap).
In an ever critical industry that is technology, companies need to keep good brand reliability to keep on top of things.
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Click to collapse
Me ignorant? Your the one who bought the device with the oldest OS, and are expecting it to suddenly be running the latest. You assumed to the point of feeling entitled to additional OS updates beyond what the specs for the device clearly stated, 2.1. You know what they say about assuming? It makes an ass out of u and me.
Yes it would be nice for additional updates, and maybe even expected if additional development didn't have to be done to make it work on the x10, but you are overestimating the number of people who feel jaded. We, in the forums, are a small percent, and the number who feel ripped off like you is only a portion of that.
The grass isn't always greener on the other side. Every product has unsatisfied customers. If not we'd all be buying the same device. The Xperia was never marketed as having the latest Android OS. It had great hardware like 8 mega pixel camera and 1 GHz processor. If you wanted the latest OS, you should have bought HTC, the device of the Android developer Google.
Sent from my X10a using XDA App
agentJBM said:
Me ignorant? Your the one who bought the device with the oldest OS, and are expecting it to suddenly be running the latest. You assumed to the point of feeling entitled to additional OS updates beyond what the specs for the device clearly stated, 2.1. You know what they say about assuming? It makes an ass out of u and me.
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Click to collapse
Yup, SE has made an ass out of you and me.
I bought SE because I had SE phones in the past, I liked the style and functions and I especially liked the supplied software for the PC. I've unbranded them too.
In the case of the X10, I went back to look at my review in September on Amazon just a few moments ago. I expected a AT&T 2.1 by the end of the year, and I thought that once the X12 was released, SE would give us a 2.2 also, since the phone was still in warranty/service. No one new about 2.3/2.4 at that time. I thought that because the phone only had 384mb RAM it wouldn't be able to handled 'Gingerbread' without 512mb which was the rumor at that time for it's specs.
Additionally in that review, I said that the phone was compromised by not having noise cancellation, and that SE was very slow at updating it, but for good reason.
What PO's me is the unexpected shortened term to EOL. EIGHT MONTHS ON ATT? This is almost unheard of. SE's PC companion software for this phone is not as robust as the prior versions and the USB driver for flashing doesn't work on XP SP3 and they won't fix it. They tell you to upgrade to W7.
Due to shortcomings in the Android OS which I did not investigate as much as I should have, simple things like bluetooth devices that I have from SE don't WORK FULLY with either 1.6 and 2.1, I need 2.3 to get the full function back for devices that are YEARS old and worked fine with $50 phones.
Most of my current annoyance at the situation right now is due to the abandonment of the phone by both AT&T and SE. Yeah, they are updating stuff, and AT&T is certainly trying to wait it all out so they only have to approve/screw up a singe firmware update.
I really really want to hear from AT&T and SE that they will upgrade the phone to the Arc for the subsidized or further reduced price without contract extension or penalty fees, but I don't think AT&T is going to carry it or SE very quickly (again).
stan.s said:
Yup, SE has made an ass out of you and me.
I bought SE because I had SE phones in the past, I liked the style and functions and I especially liked the supplied software for the PC. I've unbranded them too.
In the case of the X10, I went back to look at my review in September on Amazon just a few moments ago. I expected a AT&T 2.1 by the end of the year, and I thought that once the X12 was released, SE would give us a 2.2 also, since the phone was still in warranty/service. No one new about 2.3/2.4 at that time. I thought that because the phone only had 384mb RAM it wouldn't be able to handled 'Gingerbread' without 512mb which was the rumor at that time for it's specs.
Additionally in that review, I said that the phone was compromised by not having noise cancellation, and that SE was very slow at updating it, but for good reason.
What PO's me is the unexpected shortened term to EOL. EIGHT MONTHS ON ATT? This is almost unheard of. SE's PC companion software for this phone is not as robust as the prior versions and the USB driver for flashing doesn't work on XP SP3 and they won't fix it. They tell you to upgrade to W7.
Due to shortcomings in the Android OS which I did not investigate as much as I should have, simple things like bluetooth devices that I have from SE don't WORK FULLY with either 1.6 and 2.1, I need 2.3 to get the full function back for devices that are YEARS old and worked fine with $50 phones.
Most of my current annoyance at the situation right now is due to the abandonment of the phone by both AT&T and SE. Yeah, they are updating stuff, and AT&T is certainly trying to wait it all out so they only have to approve/screw up a singe firmware update.
I really really want to hear from AT&T and SE that they will upgrade the phone to the Arc for the subsidized or further reduced price without contract extension or penalty fees, but I don't think AT&T is going to carry it or SE very quickly (again).
Click to expand...
Click to collapse
You know, even if AT&T gave us the update I bet most people, including myself, would stay generic because of AT&T's attempt to block us from non-market & some market apps. Even if SE gave us 2.2+, we would still be hacking it and installing our own custom ROMs and themes. The xda Xperia developers are the ones who have it rough.
I believe AT&T will do something for us. I am in a unique situation. I bought my X10a on November 10, during the update fiasco and I was told my X10a was coming already updated to 2.1. It obviously didn't. During the many phone calls since, they have always told me that I don't need to return the phone because something was around the corner. I'm sure everyone who has bought the X10a since has been told something similar.
Ps. I got the USB drivers to work on the flasher on my XP SP3. I remember having to find them and install myself, but I don't have any trouble.
Sent from my X10a using XDA App

[Q] TNT lite does not void warranty?

It looks like latest TNT Lite (retired ) does not require to instal CWM in order get TNT Lite run.
Does it mean gtab warranty will not be void?
Does it mean going back to original firmware much easy?
Does itmean you can apply 3588 on top to TNT lite the same way we did on top to 3589 in order to get it vanilla?
TNT Lite is based on original android 2.2..?!?
Does it mean it use all hardware properly ( like HD video hardcoding, light sensor, camera, home buttons, etc.)?
Honestly, I would call Viewsonic / US Merchants and ask, and here's the reason why -- initially, I would have told you "yes, it voids the warranty".
However, their CS department has been using gojimi's downlevel update.zip for users on 4349 who are complaining about high-def video playback (which is a problem on that ROM). I have confirmed this TWICE. So, in effect, they are suggesting a hacking solution to fix a problem -- I actually called them a few weeks ago and asked them flat-out if this hack was supported and they told me "YES".
So, in you are concerned about your warranty, you should ask them directly because they seem to be picking what they will support, hacking wise.
Could please someone clarify for me what is build 4349? I got my Gtab a few weeks ago and it came with 3589 and instantly offered update to 3588 no more updates and notifications. so what is it 4349 and should I try to get it or not?
4349 was a firmware update that Viewsonic / US Merchants offered for 24 hours, back in mid April. It was a major update in that it updated the bootloader on the device to a newer development branch. This was their first "1.2" based ROM, and you'll see that terminology scattered throughout this forum ("1.1" being the old branch, and "1.2" being the newer branch).
The 1.1 branch and 1.2 branch do not play nice with each other - stock to stock updating is fine, but when using clockworkmod, the device will soft-brick. So we've seen a lot of issues with this here, and on Slatedroid.
Even though 4349 was pulled, there are reports that the new devices from TigerDirect are being sold with 4349. And 4349, although it has some good enhancements, is buggy. In particular, it has sleep issues, battery issues and also high-def video playback issues. So, when someone calls Viewsonic / US Merchants customer service to complain about that, their department has actually been directing users HERE, to gojimi's downlevel script. That's why I said "voiding the warranty" is a tough question to answer, because the vendor themselves are picking and choosing what they consider to be supported. So, I would say that it's best to ask them, directly.
Roebeet, didn't you say back in April you called them and they directed you here and then when you asked them if doing any hacking would void the warranty they said yes?
Seems pretty cut and dry to me. They are directing people HERE because they don't know anything about the gtab and they have no official support for the gtab. On the other hand, they have to keep their policy that any modding = voiding warranty.
goodintentions said:
Roebeet, didn't you say back in April you called them and they directed you here and then when you asked them if doing any hacking would void the warranty they said yes?
Seems pretty cut and dry to me. They are directing people HERE because they don't know anything about the gtab and they have no official support for the gtab. On the other hand, they have to keep their policy that any modding = voiding warranty.
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Click to collapse
I actually got into an argument with their CS area - that was the same week that they flipped over to the new CS department and dropped the Saturday hours. I was told by a person who works at Viewsonic themselves that the actions of the CS department were not correct and would be dealt with. This was in mid April, right after 4349 was pulled.
However, and I will be very blunt here, Viewsonic has either purposely done NOTHING to stop these actions, or is somehow unable to - I don't know which it is. I called the their CS area two more times, asking how to fix 4349 video playback issues. And both times I was given gojimi's XDA link. The last time this was given to me, which I believe was mid-May, I flat-out asked them if they would support me if this ROM from a known hacking site bricked my tablet, and I was told "yes". Maybe they were just yessing me to death, to get me off the phone. It's certainly possible.
What does this all mean? I think it means that one hand doesn't know what the other is doing. Before mid-April, I had a certain level of trust with Viewsonic that they were supporting us and would continue to support us. But after the CS area switched over, my feelings on that slowly changed to the point where I just don't trust anything they tell me anymore.
I know Viewsonic actually used to scan these forums and when I made comments like this, they took it serious enough that they actually PM'd me (this actually happened in March). But I don't think they're doing that anymore - I don't think they honestly care about the device in any way. I think they've abandoned it and just want it to go away like a bad dream. I would be nice for them to chime in on why USM is still offering up gojimi's downlevel ROM as a way of backing out of 4349 and saying that it's supported - but I don't think they will.
roebeet said:
I know Viewsonic actually used to scan these forums and when I made comments like this, they took it serious enough that they actually PM'd me (this actually happened in March). But I don't think they're doing that anymore - I don't think they honestly care about the device in any way. I think they've abandoned it and just want it to go away like a bad dream. I would be nice for them to chime in on why USM is still offering up gojimi's downlevel ROM as a way of backing out of 4349 and saying that it's supported - but I don't think they will.
Click to expand...
Click to collapse
You have a guess as to why they never cared for the gtab? They have sold more gtabs than pretty much everything else they got.

No idea if this is allowed...

If it isn't, just delete this thread... But I was wondering if I could get ahold.of someone who knows more about the streak, as in get their number for texting or something... I have a decent amount of glitches, occasionally, and I have no idea why, and I'd like to talk to someone about it.
Sent from my Dell Streak using XDA App
Or an fb?
Sent from my Dell Streak using XDA App
sure.. here is my number...
Please no Personal No
Krad said:
sure.. here is my number...
Click to expand...
Click to collapse
I was JUST thinking about refinancing my mortgage! Thanks Krad, you rock!
I know it can be intimidating here but if you are having problems just ask. Everyone is friendly and as long as you read the rules and try to look for problems before posting people will help you out. Having said that pretty much no one will send you their number, especially if they really know what they are doing.
Good luck
I wasn't expecting a number, lol. So I shouldn't have even said that, but rather...Some form of decent contact, like an fb, since everyone has one...
Why not post your issues here like everybody else?
Second that.
Asking for personal info is not appreciated.
If people wish to be found they'll put their FB or Twitter in their sig.
Just don't go asking around personal info.
Sent from my GT-I9100 using XDA App
You could always call Dell Support. They are happy to listen to your problems
Dell support is useless
Streakin said:
You could always call Dell Support. They are happy to listen to your problems
Click to expand...
Click to collapse
Yea... call them.. they'll have you factory reset your phone and then send you a replacement.
They're the same ones who told me that downgrading from the 353 rom that came with my RMAed replacement phone back to the 351 that I was used to was impossible. (in case you don't all know... this is very possible as described in these two places:
Installing a stock rom
Original Instructions here:
http://forum.xda-developers.com/wik...lashing_Guide#Entering_fastboot_mode_on_phone
Official ROM thread here:
http://forum.xda-developers.com/wiki/index.php?title=Dell_Streak#Official
NOTE: Reinstalling a stock rom will wipe all data!
)
Dell sucks. The reason why Dell-computers are so cheap is because they make it of 2nd hand parts. My friend once ordered a pc and he got a 'new' one which didn't even turn on.
That's offtopic, i know. But i just wanted to 'compliment' Dell.
Sent from my GT-I9100 using XDA App
I find your off topic post rather funny. There are currently six Dell devices in my household (desktop, two laptops, two netbooks, and my Dell Streak) and not a single one of them had a used component in them when purchased. Using two-month old components (based upon date codes) in a system does not equate to "refurbished components in a new computer". Are you sure your friend didn't purchase his Dell from their outlet store?
Dell does use refurbished components and they do sell refurbished computers. The refurbished computers are at the Dell Outlet store. The refurbished components are sent for warranty replacements.
I know that it seems to be fashionable to bash Dell for everything. After all they did screw up in the marketing of the Streak as well as its release. But the "refurbished component in new computer" claims I believe have no basis. If such a thing actually occurred, there would be three things that have not appeared in my search on the Internet: incontravertible proof, an inquiry into Dell's activities, and the accompanying media coverage.
Generally for a large company selling stuff, anything that is sold that isnt brand new usually has to note that it's not new.
someone like dell selling refurbs without listing as such sounds totally implausable and is a quick way to destroy your repupatation as a company.
There's nothing inherently wrong with a qualified refurb, they just arnt labeled as new
Either it was a mistake or your friend was full of it or the most plausable: even the best companies cant stop 100% the chance of a dud making it to a customer. All products have a small (how small depends on the company practices) chance of a DOA.
Saying they use 2nd hand parts is just baseless ranting
Strephon Alkhalikoi said:
I find your off topic post rather funny. There are currently six Dell devices in my household (desktop, two laptops, two netbooks, and my Dell Streak) and not a single one of them had a used component in them when purchased. Using two-month old components (based upon date codes) in a system does not equate to "refurbished components in a new computer". Are you sure your friend didn't purchase his Dell from their outlet store?
Dell does use refurbished components and they do sell refurbished computers. The refurbished computers are at the Dell Outlet store. The refurbished components are sent for warranty replacements.
I know that it seems to be fashionable to bash Dell for everything. After all they did screw up in the marketing of the Streak as well as its release. But the "refurbished component in new computer" claims I believe have no basis. If such a thing actually occurred, there would be three things that have not appeared in my search on the Internet: incontravertible proof, an inquiry into Dell's activities, and the accompanying media coverage.
Click to expand...
Click to collapse
That's right, I gotta say.
It's been over 5 years now since Dell pulled that trick of. And I actually can't ONLY blame Dell, because the center at which it was bought had a reputation for 'generating profit' that way. Still it carries Dell's name. So indirectly it's their fault. They're supposed to ensure quality of of a franchiser.
TheManii said:
Generally for a large company selling stuff, anything that is sold that isnt brand new usually has to note that it's not new.
someone like dell selling refurbs without listing as such sounds totally implausable and is a quick way to destroy your repupatation as a company.
There's nothing inherently wrong with a qualified refurb, they just arnt labeled as new
Either it was a mistake or your friend was full of it or the most plausable: even the best companies cant stop 100% the chance of a dud making it to a customer. All products have a small (how small depends on the company practices) chance of a DOA.
Saying they use 2nd hand parts is just baseless ranting
Click to expand...
Click to collapse
This wasn't a refurb. As you say; it needs to be mentioned somewhere.
Sorry for my rant. In previous post.
Sent from my GT-I9100 using XDA App
Now I know why I haven't found proof of the foul deed, a lack of an inquiry into Dell's activities, and no media coverage: because Dell isn't responsible. You can't hold Dell responsible for a center's activities. But just as it's become fashionable to blame Dell for everything short of global warming, it's also become fashionable to blame shift.

[Q] Funding an ICS Version for the Streak 5

Hi all!
I sent DJ_Steve money for coffee a while ago, and I was hoping he would get us a nice ICS build for our devices. I still hope him to do so, but I want to ask two related questions here:
How many of you Streak 5 owners would chip in, say... 5 or 10 USDs to get us an ICS upgrade?
And for you skilled developers out there: how much money and kudos would you think would be necessary for you to continue the development?
I have two of these beasts. I really enjoy the user experience, and I don't want to have to buy a new device in a while. I would gladly put down another 5 or 10 bucks to see this happen.
Would you?
Cheers!
I'd already donated to djsteve when he got gingerbread out so I'd be down for another 20 bucks.
ye id sling him a 20
I would gladly donate 20 dollars to the developer who makes a working ICS port and disables the capacitive buttons.
Pledges like this have gone around and around for the last 6 months....
AFAIK ICS wont make it to the Dell Streak 5 any time soon because the drivers still need to be reverse engineered to make it work.
Unless Dell release the drivers ICS on the 5 wont happen
ashr said:
Pledges like this have gone around and around for the last 6 months....
AFAIK ICS wont make it to the Dell Streak 5 any time soon because the drivers still need to be reverse engineered to make it work.
Unless Dell release the drivers ICS on the 5 wont happen
Click to expand...
Click to collapse
Ashr is on target (straight from DJ_Steve's twitter to this thread), unless there is somebody out there with lots of time on their hands to crunch code, not going to happen. Plus Steve said the other day he is getting close to the boiling point, because too many people are bugging him, that he might just stop ICS development all together. Good thought and all that, but think it is a bridge too far to see ICS on Dell Streak 5 and the fault clearly falls on Dell's shoulders. Dell could have released the code a long time ago, but chose’s not too and hides behind very weak excuses. Other companies have released their source code and very good ROMs are the result of it.
Is there an easy way to publicly ask Dell to provide all the necessary tools and code to allow the devs to get us an ICS for our Streaks?
The way I see it, Dell looses nothing by providing with such tools, and although indirectly continue to support the device which is a good thing. Not doing it doesn't make much sense, and I'd see it as *bad business policy*.
Obviously you hadn't seen the press release from Dell where they slammed their Android devices because of their unrealistic expectations regarding Android as well as their lack of any marketing whatsoever.
Dell doesn't care about "bad business policy" regarding Android, and even if they did there's nothing they can do about it. Reason why is they didn't develop the Streak. It was developed for them and the company that did the developing has shown absolutely zero interest in releasing the sources for their drivers. Sorry, but the only way the Streak is going to see ICS is if the drivers are reverse engineered.
It's really dell's job to get the whole driver source mess sorted out.
While Qisda did build the hardware and make the rom, they did it on contract for dell. Even if they wanted to they couldnt do it without dell's blessing.
It's the equivilent of flying on a plane, if your service was bad, something went wrong, plane crashed; you dont contact/blame boeing/airbus, you blame the carrier. Even if it was boeing/airbus's fault you're still supposed to blame the carrier as it's their problem. The only time you'd lay the blame on the plane maker directly is the short window (in a perfect world) where an issue is found but they have yet to notify the carriers that run that specific model.
Though there's also the fact that dell may not have the rights to release it, as who knows what the ownership situtation is with it.
A similar example would be if planes had some small piece of classified tech so that it cant be fixed by their guys, they'd have to mail it in and get a new one or something.
Keep in mind both examples are of course gross oversimplifications, there's always gonna be exceptions and whatnot.
The majority of the sources for each individial component is available in one form or another due to other devices using the same parts, but having the source and being able to glue them together into something worth using are two entirely seperate worlds. The gap to bridge is still pretty damn big. (also keep in mind drivers still have to be updated for ICS, gb source level drivers still arnt enough by themselves unless they're coincidentially unchanged from GB -> ICS)
Bump for some ics
I working since a few weeks on an ics rom, but I can't say how long it will take because I don't have much time to make further
I'm down, I'm holding off on getting the Note for two reasons... 1. Of the wack a** posts and newbies w/ the note that just refuse to believe the device has a flaw... The "Shipping" Thread/ Post had to be one of the g**** post I ever witnessed lol!... Plus the folks that swear its worth $300 bucks but cried a river to ATT/BB when it dropped to $150 within a day but then say they would pay $300 for it again : /
2. The Streak has served me well for the past 2yrs...I'm loyal to things that are loyal to me.
I want ICS on this Device big time... If not, further dev on CM7 and/or CM9.. If someone can make it happen, I will make that individual a happy person..pz
I'd happily donate $20+ for ICS or CM9!
Thanks to all the developers out there that have kept the streak alive!
bauner said:
I working since a few weeks on an ics rom, but I can't say how long it will take because I don't have much time to make further
Click to expand...
Click to collapse
Any updates to your status? I'm holding off for dear life for a upgrade/update for CM7/CM9 or ICS..If not then it's fine and I greatly appreciate everyone's efforts, this just may be the last night I use my beloved streak as a full time phone... almost 2yrs, same device the entire time..
I'm bumping this thread because it looks like DJSteve may be up for the task. http://forum.xda-developers.com/showthread.php?t=1992263&page=2

Digital Millennium Copyright Act

The Librarian of Congress has announced some new rules that take effect on Oct 28th that I think should strike fear and disgust in the hearts and minds of everyone in the XDA community.
To put it simply, you will no longer legally be able to root or jailbreak your phone UNTIL your contract with the carrier is over.
I for one see a conspiracy by the carriers in this matter.
Here's the link to the Fox News article
http://www.foxnews.com/tech/2012/10/27/new-rules-let-jailbreak-phones-but-not-tablets/
And here's a link to the story on Android Police and their take on the matter:
http://www.androidpolice.com/2012/1...ed-phone-unlocks-will-be-a-thing-of-the-past/
Wow. So everybody buy their next phone by Jan 30. And also a tablets
Should not be considered a game console. And how would they catch you rooting it?
Sent from my MB870 using xda app-developers app
Just purchase your products outright, off contract.
That's what I did. Only limit I have is no 4g phones available through Verizon on prepaid.
Sent from my MB870 using xda premium
I'd be moderately alright with this if it also meant they couldn't legally lock phones either without contract or after the contract expires.
They can go straight to hell. I will do what the hell ever i want to with MY device that I PURCHASED.
....man....what a bunch of *****es....glad my upgrade is the first of January...but probably won't use it....unbranded device here I come.
Droid X2 CM10 A2
I dont get why its not as simple as "If you root your phone and mess it up, dont come to us for help. Thats your fault." Whats so hard about that? Instead they are making it so you cant do what you want with your device. Luckily, I have an HP TouchPad thats fully open and rooted by default. Its not even an official Android device. I dont think it even counts. lol. My Droid X2 is already rooted and I bought it a year ago so I guess it doesn't fall under that category. And whatever phone I get next will be a phone that is unlockable by the manufacture. I'll do my research this time. Most manufacturers are doing that anyway. HTC unlocks their devices. Motorola is starting to. Obviously Google does. So I dont know how this even affects me yet.
jsgraphicart said:
I dont get why its not as simple as "If you root your phone and mess it up, dont come to us for help. Thats your fault." Whats so hard about that? Instead they are making it so you cant do what you want with your device. Luckily, I have an HP TouchPad thats fully open and rooted by default. Its not even an official Android device. I dont think it even counts. lol. My Droid X2 is already rooted and I bought it a year ago so I guess it doesn't fall under that category. And whatever phone I get next will be a phone that is unlockable by the manufacture. I'll do my research this time. Most manufacturers are doing that anyway. HTC unlocks their devices. Motorola is starting to. Obviously Google does. So I dont know how this even affects me yet.
Click to expand...
Click to collapse
I see this as an attack by the carriers against the openness of Android. The part about tablets concerns me as well. I have an Acer A200, wifi only. It's rooted, running CM10 and a custom kernel. The language doesn't discriminate by wifi only vs 3G/4G enabled tablets.
Google should have gone to bat for all devices. I see no difference in a phone or tablet running Android OS. (cr)Apple products are a whole different kettle of fish. But for Android products, there should be no distinction as to rooting or running custom roms/kernels. But somehow, the Librarian of Congress has meddled without a good technical background just as the jury in the Apple/Samsung trial did.

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