Related
Auto WB issue! Video Link showing dynamic changing in light sources: http://www.youtube.com/watch?v=0F0x1wkt5EU
This ones to all you SGS2 owners...
Today whilst takin' pics of my son, i noticed whilst pointing the camera down at my cream coloured carpet a pink hue was clearly visible in the centre of the shot. I took a snap and the hue was on definitely there... this was during the day time with only ambient light from my large bay windows...
slowly panning up across the room towards the window it seems to fade away, but directly at the light surface its unmissable...
I double checked the shot on my partners DHD, her shot was completely pink, very poor camera!!
Anyone elses S2 suffering from this? a quick google search shows this has also been an issue on other handsets such as the Nexus One and Samsung Focus...
Cheers,
Dickie
This is very important.
Can you make some photos and upload it?
if someone more have the classic tint pink of cheap cameras like other HTCs I am going to cancel my order inmediately.
Here are some untouched Macro shots taken in my backyard in fading light with the Galaxy S II, was a bit windy so the flowers kept moving:
Click for full sized image
I don't know of any sansung Focus.
Can anyone shoot to white walls or cloudy sky?
It is the faster way to see if the camera have the pink tint.
Intratech said:
I don't know of any sansung Focus.
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lol alright smart arse, edited
The shot! 8mp default settings
http://postimage.org/image/7zd9ak9w/
Dickie
just to add, this has been the only time ive noticed this issue, shots taken across the room show no visible signs of this, just the straight shot...
tbh, with the quality of all the other shots ive taken, its not a deal breaker for me, this phone still blows away any other ive used, and i don't find blank white walls/carpets interesting enough to take photos of...
Dickie
That sure looks like something I read about some HTC phone a while back. I'll need to check my phone to see. I wonder if it's software or hardware related.
after some testing i believe this is a software issue, specifically with the AUTO White Balance setting, as i point it to the cloudy sky out the window it looks perfect and when switched to incandescent it goes away!!
like i said before, i don't make a habit of shooting my carpet or my white walls very often!
Dickie
EDIT: when switched to Daylight mode, it also goes away, although it makes the carpet look orange for obvious reasons... Definitely a White Balance issue, the lighting and colour of the carpet requires the correct setting as opposed to the Auto mode, outside or with good lighting the Auto setting is fine! as far as i'm concerned, panic over! lol
dickie2007 said:
after some testing i believe this is a software issue, specifically with the AUTO White Balance setting, as i point it to the cloudy sky out the window it looks perfect and when switched to incandescent it goes away!!
like i said before, i don't make a habit of shooting my carpet or my white walls very often!
Dickie
EDIT: when switched to Daylight mode, it also goes away, although it makes the carpet look orange for obvious reasons... Definitely a White Balance issue, the lighting and colour of the carpet requires the correct setting as opposed to the Auto mode, outside or with good lighting the Auto setting is fine! as far as i'm concerned, panic over! lol
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That it isn't a white balance issue, it is a hardware problem. HTC got the same problems on a lot of devices before, and they tried to hide it tweaking the colors, but that doesnt solve the real problem.
If I were you I will return the phone for another one.
kersh said:
That it isn't a white balance issue, it is a hardware problem. HTC got the same problems on a lot of devices before, and they tried to hide it tweaking the colors, but that doesnt solve the real problem.
If I were you I will return the phone for another one.
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then why when i switch to the correct WB setting for the lighting i'm in does the issue disappear?? the issue only arrises in Auto mode under certain lighting conditions. just took a white sheet outside on Auto - No issue!
Dickie
Maybe in a non-auto mode they know the color temperature that software will apply to the image and then they can tweak the pink tint of the image, but with an auto mode that changes dinamically the color grade they cant adjust the pink tint.
I really dont know, but all of the pink tints problems in all other phones are hardware related issues, I don't know why this is going to be different.
i get exactly what you are saying, but i'm only going by what i'm working out on my device...
at the end of the day, like i said before, its not a deal breaker for me, and ive not had a single issue with it in other lighting conditions...
Also, ive just walked around my room allowing the camera to adjust dynamically, and it does disappear!! i have a standing lamp on, a small window on the opposite wall, and the large bay window at the front of the room, the pink hue is not permanent and is just the Auto WB not being perfect.
Its even visible on video, so i'll upload a vid of the pink disappearing as i walk around the room and the light changes dynamically! Auto WB issue for sure!!
Dickie
Just registered after seeing this...
A pink hue like you describe usually means infrared contamination, and happens on any camera to varying degree. Some black clothing in direct sunlight suffers the most.
Edit: Extreme Example: vimeo (dot) com/5637250
Regards, Matt
I'm just uploading a video to Youtube 720p - WB AUTO
You can clearly see the pink hue fading in and out as the phone auto adjusts to the varying lighting in my home, namely Incandescent light fittings, Fluorecent light fittings and daylight outside.
If i set the camera to a setting for one of those lighting conditions specifically, there is no issue in said condition.
I will update this post when its uploaded with the link - THIS IS NOT A PERMANENT HUE CAUSED BY HARDWARE - ITS SOFTWARE STRUGGLING WITH THE LIGHTING CONDITION!! - phew!!
Dickie
EDIT: the hue becomes very apparent after pointing the camera and any of the light sources directly then quickly moving to a white surface, it then gradually adjusts away...
LINK: http://www.youtube.com/watch?v=0F0x1wkt5EU
kersh said:
Maybe in a non-auto mode they know the color temperature that software will apply to the image and then they can tweak the pink tint of the image, but with an auto mode that changes dinamically the color grade they cant adjust the pink tint.
I really dont know, but all of the pink tints problems in all other phones are hardware related issues, I don't know why this is going to be different.
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I doubt Samsung will use the low quality camera sensor that HTC uses buddy.
ScepticMatt said:
Just registered after seeing this...
A pink hue like you describe usually means infrared contamination, and happens on any camera to varying degree. Some black clothing in direct sunlight suffers the most.
Edit: Extreme Example: vimeo (dot) com/5637250
Regards, Matt
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not sure its the same buddy, it appears in the centre of the image and fades out, i'm 100% certain that this issue is WB/lighting condition related, 10mins and the link will be up if your interested...
Dickie
Intratech said:
I doubt Samsung will use the low quality camera sensor that HTC uses buddy.
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I can't agree more there, you should have seen the same shot on the Desire HD, the carpet was entirely pink!! not just a spot in the middle..
Dickie
BTW I just checked my phone and observed the same situation as described by Dickie. After checking for myself I'm certain it's software related. They may need to tweak their auto white balance algorithm.
Please see link above or in OP
Dickie
Hi:
I just got my gs2, and love it.
My only problem is that when I take photos in dark (ie. a bar) situations, everyone looks funny colored. Skin tones look either very orange, like those really fake tans, or very greenish, like aliens.
I have tried messing with the settings, and haven't found anything. Any suggestions?
Ps. everything looks fine the rest of the time, it is only in photos taken in low light with flash.
Thanks so much!
Sent from my SAMSUNG-SGH-I777 using XDA App
Okay, so it gets more mysterious.
When I view a photo I take in the gallery (or Astro image viewer), the colors are very orange or green, skin looks green, teeth look very yellow.
Now, if I transfer the same pics to my pc, the pictures actually look much better, more of a yellowish tint.
Also, any pictures not taken with this phone in low light (for example pics I transferred over from my captivate), look fine, so it is not the screen at fault.
I saw another thread with people having green tinted screens, but that would not apply in this case, since it only happens with photos actually taken by the phone.
Any thoughts? Is my phone defective? Can anyone think of a camera setting which may help?
Thanks so much!
I'm having the same issue. I don't think its just you, theres another thread on the forum that states several users having the same "issue" with the screen. Apparently it has a blue-green tint to it. It's quite annoying to be honest.. I hope we can get this fixed.
While messing around with my phone, I noticed that in certain conditions, using the camera would result in the middle of the image being saturated and the periphery desaturated.
It was a subtle effect that I only observed because I was on my couch playing with my phone. Did anyone else notice this same effect? I tried it out with another smartphone (HTC Sensation) and it did a similar thing.
Looks like it is infrared spillover. Try covering the flash on the back and see if it produces the same photo. It is probably used to focus the camera.
Happens to me too. I able to reduce it by shooting the pictures by taping the screens and saturation levels at normal. Avoid shooting white photos right after shooting a heavily saturated photo.
I think that's an HTC thing. The HD2 had it pretty bad, but was lessened with a hotfix. My TouchPro has that too. Suprised to still see that on their latest devices.
Listerine said:
While messing around with my phone, I noticed that in certain conditions, using the camera would result in the middle of the image being saturated and the periphery desaturated.
It was a subtle effect that I only observed because I was on my couch playing with my phone. Did anyone else notice this same effect? I tried it out with another smartphone (HTC Sensation) and it did a similar thing.
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Hi, I never see this on my Radar? You said in certain condition, you can reproduce it. Would you mind to tell me how do you do it? Cheers
It's a software issue - HTC had the same troubles with the HTC HD2 and the HTC HD7 - both were remedied with a firmware update. On both phones it showed up as a pink blotch too.
cobbcobbdavid said:
Hi, I never see this on my Radar? You said in certain condition, you can reproduce it. Would you mind to tell me how do you do it? Cheers
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Sorry for the late reply, I thought the thread had run its course and I usually don't check the forums.
Anyways, I really only notice it while looking at a white wall illuminated by strong incandescent lighting, though I haven't tried it in a variety of other settings yet. I noticed it by chance really, while I was sitting on the couch playing with the camera settings. In normal day to day settings I never notice it.
Judging by the other responses here, I suppose I'm not alone, but the effect really doesn't bother me much. Also as others have noted, it seems to be related to an HTC bug.
Even I experience the same problem on my Radar. I rebooted the phone a few times but the pink blotch still showed up. It's not showing up since last few days but comes once in a while. I hope HTC fixes this issue in the next update.
I think I didn't do any picture in low light with flash on which didn't make the red-eye effect on people.
I think it starts to really be an issue. I know there is software to remove the redeye effect, but it's definitely not the same as not having the red-eye to begin with. I didn't had this issue with the S2 that I still own.
What do you guys think? Do you find this red-eye an issue or not? Why didn't Nokia test this and just put the flash a little bit further away from the camera lens?
You have to put the flash a long way away from the lens to avoid red eye. But with LED flashes it's not such a problem as they can stay on long enough for the eye to settle down.
can you post an example?
Not a major issue for me. The ones I do get red eye issues, like you mentioned creative studio red eye fix works ok
Sent from my RM-820_nam_att_100 using Board Express
Ok, here are some examples:
https://www.dropbox.com/sh/wkz4k560m1zwm04/02gZfV5c27
Of course it's not a dealbraker, yes you can use creative studio, and it makes a good job removing them, but you end up with the corrected images in saved images, instead of camera roll, so it's not a very fluent user experience..
@gilesjuk so you're saying if they program the flash to stay on a little bit longer the red-eye effect won't be so noticeable? That would seem a quick fix for them to do, but for them to bother about this we have to say to them that this is really an issue for us...
shumilica said:
Ok, here are some examples:
https://www.dropbox.com/sh/wkz4k560m1zwm04/02gZfV5c27
Of course it's not a dealbraker, yes you can use creative studio, and it makes a good job removing them, but you end up with the corrected images in saved images, instead of camera roll, so it's not a very fluent user experience..
@gilesjuk so you're saying if they program the flash to stay on a little bit longer the red-eye effect won't be so noticeable? That would seem a quick fix for them to do, but for them to bother about this we have to say to them that this is really an issue for us...
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the only ways to avoid redeye is to move the flash so that light bouncing out of the back of the eye doesn't hit the sensor
red eye reduction is accomplished by making the subject's iris constrict to a pinpoint by either (1) pre-blindng them with a flash before taking the photo - this is typical for P&S red-eye reduction, or (2) if using an LED flash just have the flash come on a bit early to do the same thing. The iris reacts "slowly" by digital camera standards...
If you take multiple shots one right after the other with flash, only the first will likely have redeye - you could try just taking back to back shots ...
Hello everyone, I may be missing something but i was playing around with the camera on this great phone and realized that the normal press and hold of the shutter button to have the camera focus in a dark room does not work. If you press and hold the camera takes shots in burst mode. If you press it once the flash lights up dimly but does not focus properly and then flashes full blast but takes a blurry photo. This is very annoying because im used to my samsung s3 and note 2 that would focus by holding the shutter button in a dark room and then release to take a clear focused picture.
Am I missing something? for a camera that is good in low light and have 5 levels of flash intensity it seems to make no sense to not be able to focus in a dark room. whats the point of having a camera with a flash that cant take a picture in the dark or semi dark room right?
let me know if you are having this issue, if you think i'm doing something wrong or maybe if ill just have to deal with it until HTC comes out with an update. if it happens to you we can all call 8664498358 and press 0 and let HTC know this is very annoying I have gotten through to a live person instantly by calling this number to ask why in the world the power saver feature is persistent in the notification drop down....there reason....dummy instructions and to many service returns for "bad batteries"
UPDATE: I have spoke with HTC on a separate issue and mentioned this to the guy i spoke with and he has not had any other feedback on this issue, how ever he advised me to have anyone who is having this issue please contact them, he was not able to duplicate it yet because he in not in a dark room but he said he will try it when he can (Thanks Fred). the more people who report the issue and provide feedback the better chances they can get it resolved, I am having this issue on my wifes phone and my phone. you may need to focus on a far object and then try to focus on a near object in a dark room, like a room with less then low light. In my case it was in a room only lit by an old crt tv (bedroom) how ever he advised me the more feedback the better, they are very interesting in hearing from us and he is very aware of the xda forums as well as other android forums out there.
so no one cares. nice
So much for the community. No one seems to care even though plenty of you guys have looked and all own this phone. Pretty disgraceful.
EDIT: Sorry if I sound rude or condescending, Just surprised no one has commented yet or has said they are having this issue, personally I use my phone for taking photos in less then low light situations often and if this issue cant get resolved its going to really suck. HTC can fix it but needs the feedback to know that its widespread and not just a fluke, although they do know that its happening on my wifes phone and my phone.
I've tried it, and it doesn't auto-focus either. Manually focusing before taking the picture works though.
Zolor23 said:
I've tried it, and it doesn't auto-focus either. Manually focusing before taking the picture works though.
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Thank you very much for the reply, I have tried to manual focus and it doesnt work for me in very dark situations. sometimes it does and sometimes it doesn't though. I have noticed if I focus on something distant in a low light area and then back on something near in a very dark area it will not focus. Every other camera I have used on a phone has lit up the flash long enough and bright enough to focus and turn the focus indicator green how ever this camera seems to focus on speed and seems to not care about weather the picture is focused, it doesn't turn red or beep or anything it just takes a blurry photo. it takes more blurry photos then clear it seems to me in low light or less then low light conditions.
If you could please contact HTC and let them know I would be very happy and hopefully they get this issue fixed, I have called HTC a few times for other issues. yesterday my lock screen kept saying today was cinco de mayo and for the life of me I couldnt figure out how to turn that off and I also am not happy about the Gallery app showing every single friend photo including horribly low resolution ones not to mention the persistant power saver notification in the drop down thats so stupid! but when I talked to them they mentioned the camera issue and wanted me to explain to them cause they saw the notes based on my phone number and previous calls, they would like all the feedback they can get.
This isn't just a T-Mobile HTC One issue, my international is doing this too.
I'd be interested to know from someone that doesn't have this problem, in a dark room, if you tap on the screen to focus, does the light come on?
All other phones I've had would light the area to focus, as you've said above this just tries to focus in the dark. How can that be right?
I've tried different ROM's and firmware, always tries to focus in the dark. Why on earth would it do this!?!?!
Yeah I noticed that problem too when trying to take a picture of a person in a life like Iron Man costume in a theater Friday night.
Sent from my Nexus 7
lets get this fixed!
Boy I'm glad I'm not the only one. I know we are about fixing stock and nodding and what not but please start a ticket on the issue. HTC has a place on there website for this or you can call them.