[Q] In-call backlight problem - Atrix 4G Q&A, Help & Troubleshooting

Over the past week or so I have noticed the backlight on my Atrix acting strange during calls. Sometimes it will not shut off when placed next to my head(I can see the screen out of the corner of my eye) or it will not light up when taken away from my head(to key in a selection on a menu). Sometimes it also shuts the backlight off as soon as the call is placed and I have to press the power button to "wake it up" so that I can make a selection.
The only other thing that I noticed just a little bit ago is - while in a call the LED next to the earpiece appears to be glowing red(dim - like the Terminator's eye right before it got crushed ).
I haven't added any apps in the last two weeks and there haven't been any major updates to speak of.
The phone is basically stock. I did root it so I could use titanium backup and barnacle.
Build: OLYFRU4 1.8.3
Kernel: 2.6.32.9-00007
baseband: n_01.77.15p
android version: 2.2.2
sys ver: 4.1.83.nb860.att.en.us
Has anyone else had a similar problem? More importantly, has anyone else resolved a similar problem?
Thank you in advance for any assistance provided.

Interesting.. I have similar problems, and I've heard this is a known problem with the Gingerbread update (which you haven't done it seems). I've personally noticed that this happens after I use bluetooth and making calls and stuff with BT devices. Do you do anything like that?

I do use a bluetooth headset but haven't noticed any problems when using it.
Shortly after making this thread I checked for any OTA updates and there was the gingerbread update available. I went ahead and performed the update and the problem still exists.
I also believe that my terminology was different and that is why I didn't have success when searching. I have found several threads describing the problem as dealing with the proximity sensor instead of the light sensor. I have not found a definite solution though yet - I'm contemplating a factory reset.

So I went ahead and did the big wipe and still have the same issue. I've read over the other "proximity issue" threads which all involve editing the value in build.prop.
The problem with this is, mine seems to have problems both ways. I've had it blank the screen right after pressing "dial" and then I've also had it not blank the screen at all(allowing it to cheek dial). The other weird thing I mentioned in my first post, is the sensor LED( to the right of the ear slot) is glowing red when there is an active call. I don't recall seeing it do that before.
I'm really tempted to have an insurance claim really soon.

71chevellejohn said:
So I went ahead and did the big wipe and still have the same issue. I've read over the other "proximity issue" threads which all involve editing the value in build.prop.
The problem with this is, mine seems to have problems both ways. I've had it blank the screen right after pressing "dial" and then I've also had it not blank the screen at all(allowing it to cheek dial). The other weird thing I mentioned in my first post, is the sensor LED( to the right of the ear slot) is glowing red when there is an active call. I don't recall seeing it do that before.
I'm really tempted to have an insurance claim really soon.
Click to expand...
Click to collapse
Unfortunately, it sounds like your proximity sensor (or logic board in general) may be going haywire - meaning a hardware problem not a software problem (I'm guessing that since, as you said, it's happening both ways)...

In my sig there is a app called Build.prop editor. You can use this to change the proximity timing and distance. the little red light you see is the infrared sensor that tells the screen to shut off.
In the build.prop edit mot.proximity.delay=200
and edit mot.proximity.distance=30
should fix screen not turning off issue.
Once again link in my sig for build.prop app( must be rooted)
You can try other values that fit you, doesnt have to be 200 and 30

Related

[Q] How to avoid automatic hang-up?

Hello,
I've got my HD2 for 7 months. Since I bought it I'm experiencing a small difficulty concerning voice calls and light sensor.
When calling, the light sensor detects proximity of my head (ear) and when the phone is close enough, display darkens and locks to avoid pushing buttons by cheeks and such stuff. That's quite handy sometimes.
My issue is, that when I put my HD2 next to my head (enough to darken the display) while dialing someone, the second when the dialed number accepts the call, my HD2 automatically hangs up.
If I dial the same person again without putting HD2 next to my head, the call connects and everything is OK.
So my question is, what is the reason for my HD2 to automatically hang up when the display is dark and how to avoid this situation? Is there some registry fault and fix or something similar?
It's driving me pretty crazy Please help.
Thanks in advance, Pete.
I think its a registry thing. I never experienced this, although i hear a lot of people complaining about it.
Solution to the issue
So finally after consulting few people over the internet, I've come to satisfying solution.
The basic idea is to backup, wipe everything out using hardreset and then restore everything back to its original state.
As backup&restore software I used SPB Backup 2.1.
I've done 3 tests: before reset, after reset&before restore, after restore.
First one went bad, as expected, second and third ones went good....
So everything solved, thanks for your attention

[Q] touchscreen randomly unresponsive

Hello, I'm a new android and xda user. I tried searching for a topic like this but wasn't successful. I've had my atrix for 3 weeks now and I've been noticing that the touchscreen goes through bouts of unresponsiveness but if i have to change the orientation or turn the screen off and turn it on again or just type with my other hand (screen wont respond if i press key with my left hand but will if i use my right and vice versa) the screen will start working immediately but that doesn't usually last long and I'll have to rotate my phone around multiple times to type a text when i have this problem. Is this normal or do I have a defective phone? I noticed that on the latest update they did mention something about fixing problems that causes the touchscreen to be unresponsive but i have not noticed an improvement. I believe this is more prone to happen when the battery is at 30% but it could just be me having selective memory. lastly, it doesn't seem to matter how much i'm using the phone. could happen when nothing is running and i'm just trying to send a text.
I'm using a stock phone with whatever is the latest update for it with att and no screen protector. Thank you for any help!
Similar Issue
I used to have a similar issue, according to the Motorola site they fixed that issue in the latest update..... version 1.57 or something?????
Well either way the problem still persisted for me until i tried out the GreyBlur rom.... ever since i've updated to GreyBlur 2.1 and haven't seen the problem since.....
Points:
1) Motorola knows about the issue.
2) GreyBlur seems to solve it... (for me)

[Q] Random strange things happening

Ok so I want to convey all the relevant information without this being a mile long.
I have a o2 UK SGS2 running on a 3 sim. I have flashed on Lite'ing 6.1 with ninphetmaine 2.0.5. Up until the following, everything has been 100%.
This morning I downloaded Destinia and played it for a while. Before quitting I took a quick look at in app purchases to see if they charge ridiculous prices (they do). I'm not interested so I quickly spam back to close everything. This is when **** ****s up. OS becomes unresponsive immediately and I have no choice but to pull the battery. (power menu disappears instantly, no registered actions from soft keys or menu button in OS). No change on reboot.
I try reflashing Lite'ning. Mostly no change but I got the chance to get into task manager and uninstall Destinia/Launcher Pro.
I reinstall launcher pro, and now it works most of the time except:
1. Quite frequently the voice action app will load itself, and the unlock notification will pop up.
2. MTP notification will appear occasionally and phone will act like it's plugged in
3. Random Launcher/OS crashes. Sometimes screen on but no response from apps or OS. Sometimes screen won't turn on at all, just softkeys and darkness.
4. at first unlock after boot, camera makes standard focusing sound.
5. on boot, little popup dialog will read "in app purchases not supported in this version of android".
Really I doubt there's going to be any solution other than "wipe and reflash" but I'm really interested if anyone knows what would cause all these problems.
Cheers
. I'm not interested so I quickly spam back to close everything
Whatever that means looks to be the source of your problem..
jje
JJEgan said:
. I'm not interested so I quickly spam back to close everything
Whatever that means looks to be the source of your problem..
jje
Click to expand...
Click to collapse
what this means is that pressed back from the game's in app purchases screen, back to the main menu and then back to the Launcher, I'm sure everyone has done basically this countless times.
Fine but my dictionary defines spam as a different meaning .
But as posted that's where it all went wrong for whatever reason .
jje
Right I wipe-flashed stock 2.3.5 and it's STILL doing this. Voice actions popping up at random, all sorts of apps crashing and hanging all the time.
This has to be a hardware problem now, right?
just a stab in the dark but run a virus check.
I've never had a virus in my life, but I checked anyway and nothing.
Right so I've been watching my phone today. It's still doing random voice action popups. If I leave the phone on standard standby it will be fine for a while. It will then randomly turn on the screen by itself. The screen will stay on, if i leave it long enough the whole thing become totally unresponsive. If I press power the phone will wait a few seconds, then restart. If I don't touch it, it will just restart on its own eventually.
Can anyone recommend at least, some logging software that will let me look at the underlying OS and see what's happening when this is going on.
Is there any possibility your phone also goes to car-mode by itself?
spare parts app??
Your phone is more or less doing the same thing as mine is. It's a hardware issue from the seems of it. The voice command thing is from a dirty pin in the USB connector part which apparently isn't that hard to clean, for users in the thread below it actually helped to solve the issue. But my persisting issue is the unresponsive screen and power button causing an active screen to dim out and making the screen unresponsive..
http://forum.xda-developers.com/showthread.php?t=1174291
Im getting random voice talk and mtp etc. phone is all ovr the place. flashed litening and nimphet last week and seemed fine. used mhl hdmi cable and problems seemed to start from there.
millia90 said:
Your phone is more or less doing the same thing as mine is. It's a hardware issue from the seems of it. The voice command thing is from a dirty pin in the USB connector part which apparently isn't that hard to clean, for users in the thread below it actually helped to solve the issue. But my persisting issue is the unresponsive screen and power button causing an active screen to dim out and making the screen unresponsive..
http://forum.xda-developers.com/showthread.php?t=1174291
Click to expand...
Click to collapse
Read your thread http://forum.xda-developers.com/showthread.php?t=1278790 and your problems are down to the letter the same. I've resigned myself to it being a hardware fault and put in a service request with samsung. Wish I had better news.
Yea me too. My issue is that my SGSII was manufactured in UK so I'm at odds seeing as how I'm in America. The people at the Samsung call center referred me to the UK number so I guess I will have to bits the bullet.

[Q] faulty or bug?

second day and already have many problems:
1. ringtone turned off vibration only. still have ringtone with incoming calls
2. making calls screen turned off once near ear. moving away from ear doesn't turn on the screen. try any button nothing works. have to turn off power to cut
3. smart stay isn't smart. screen still turned black even with bright environment
Am I unluckily with a faulty phone or they are known bugs? thanks
Not to sure mate
I have had NONE! of the problems that you have had, although i have had a few problems e.g. the turn to mute media stopped working and things like that, all i had to do was a restore and it is fine now, i was speaking to the people at the carphone warhouse (phone shop in the uk) they said they have only had 1 return since launch and that was because the screen wasnt big enough and they went for the note, i have also always found that samsung is happy to help you if you have a problem with your phone just give them a ring.
1: you need to explain exactly what you changed.
2: It's supposed to go off near ear because uses proximity sensor to save battery turning screen off.
3: Smartstay just doesn't work as well as it should do.

[Q] Screen becomes unresponsive during calls. People can hear me though.

I have seen 2-3 other threads discussing the same thing but no issues were found. Hopefully I will be lucky enough to find one.
I am using an unlocked rezound with a rom that I am not too sure of. I don't remember which one I eventually got working.
My issue is essentially the following,
Power button to lock screen is slow. The red buttons light up but the screen takes 1 minute to show.
I can dial phone numbers and even hear the other person and they can hear me but the touch screen becomes unresponsive.
Ultimately the phone restarts itself or just turns black.
Occasionally I get the error "Process System is not responding, would you like to close it?". I also now have a slight buzzing
sound coming from the earpiece in calls.
Try Wiping and flashing a new rom or doing a factory reset from within the recovery
Atheyst said:
I have seen 2-3 other threads discussing the same thing but no issues were found. Hopefully I will be lucky enough to find one.
I am using an unlocked rezound with a rom that I am not too sure of. I don't remember which one I eventually got working.
My issue is essentially the following,
Power button to lock screen is slow. The red buttons light up but the screen takes 1 minute to show.
I can dial phone numbers and even hear the other person and they can hear me but the touch screen becomes unresponsive.
Ultimately the phone restarts itself or just turns black.
Occasionally I get the error "Process System is not responding, would you like to close it?". I also now have a slight buzzing
sound coming from the earpiece in calls.
Click to expand...
Click to collapse
If you want to know what ROM you're on, go into Settings > About > Software information and it should say something under Software number. Mine says the name of my ROM.
Then just for fun you can pull down on the bottom of the list and see it stretch out and then boing back up when you let go. :cyclops:
But yeah, try wiping and if you do a factory reset make sure you back up any files you want to keep. Do a fresh flash if that doesn't fix it.
SOLUTION - PROXIMITY SENSOR CALIBRATION
Someone on here posted an app for rooted only devices that alters the sensitivity of the proximity sensor.
Dust can be causing the issue or you can use this app to fix it for you. The app fixed my problem instantly.

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