Related
To get to the point, people DON'T UPDATE YOUR VIBRANTS and T-MOBILE HANDLES THE ISSUE HORRIBLY! Obviously this is not a universal problem, but if you do happen to be one of the lucky ones that bricks their phone with the update there is no saving it (at least with the help of T-mobile).
I just got off of the phone with tech support and they were less than helpful. After the regular punching in numbers, talking to two different people, and trying to re-boots that everyone with half a brain have tried, they informed me that they would replace the phone but I had to PAY for shipping. While I realize this is a normal policy when it comes to random malfunctions, which may or may not have been the users fault, this is absolutely ridiculous when the problem is 100% their fault. Seriously, T-mobile ships a top of the line phone that has some major flaws and inactivated software (media hub), then breaks the phone with it's official update, and somehow this is MY responsibility to pay to get fixed? The rep even asked if I at this point wanted to add insurance so next time I wouldn't have to pay for shipping and if I wanted to pay extra for expedited shipping! They were trying to make an add-on sale while fixing an issue THEY caused!
That's not even the end of it, because I was so irritated they sent me to a "loyalty specialist" (who sounded like a used car salesman). He rambled on about how he would waive the shipping fee (he made it sound like he just saved my first born child). I told him I appreciated that but it didn't fix the fact that T-Mobile was not handling the issue well. When a large number of phones break from an issue originating from the provider they should either 1) have re-furbished phones (or even set aside new phones if necessary) to replace these broken phones as they come up or 2) offer free over night shipping of the replacement phone. He told me that these options were too expensive for T-Mobile, and that if I like I could sign up for either of their two insurance plans, as they would allow me to do an in-store replacement (he later noted that one of them was only available within the first 14 days of owning the phone...). I couldn't believe they were trying to another add-on sale! The best part being, I later called around to all my local T-Mobile owned stores and none of them have the Vibrant available for in-store replacement (and never have).
So the Cliff-Notes of my rant:
1) DON'T UPDATE YOUR VIBRANT
2) If you did brick your phone, make sure to complain and they should refund the ridiculous shipping charge
3) If you don't own a Vibrant and are thinking about it consider the following (Don't let it stop you, just consider it):
- Still on 2.1, when Nexus One has been on 2.2 for months (and the Galaxy S 2.2 official ROM has been leaked so it does exist in some form.) => Meaning updates are super scarce and extremely late.
- T-Mobile is selling a good phone with many flaws, and their first attempt to fix it bricked many phones (do a google search I am not the only one).
- While it may be better than other companies, T-Mobiles customer service is FAR from flawless
P.S. My phone was completely stock (so please don't mention how I did this with a lag fix, etc.). I waited at least 15 mins before I pulled the battery, before which I had noted the T-Mobile sound starting without the animation (seems like a timing issue or something). And finally, I realize this is a duplicate post to many others but I want people to find this info (not be at the bottom of a really long thread) to get the word out how T-Mobile deals with their errors.
I hate when people mess with their phones then get angry at a company for "breaking" their phone. Im running stock rom with root and also got bricked, but, I manned up and knew I was in the wrong and accepted what happened. I didn't put the blame on TMo, because completely untouched vibrants that I was aware of had no issues with this OTA. If you added functionality to it after the fact that it wasn't originally on there before when you initially purchased it; then its YOUR fault that it bricked, NOT T-mobiles. Take some responsibility and stop crying.
Had the same problem but this is a pretty fix using Odin.
If you install an update from an OTA T-Mobile should be held responsible
I don't know about you guys but when you have been a customer for 10+ years, T-Mobile will pretty much suck your balls.
Either way, if you guys rooted it, then that takes the fault from T-Mobile to you. You changed the phone. The update was designed for a pristine un-edited Samsung Vibrant, if you changed anything in the system by rooting or flashing it is your fault for changing the equation. T-Mobile is NOT at fault for your actions.
Yeah why warranty the phone when you can just ODIN and fix it yourself? Do a xda search. If you're gonna use xda to complain at least use it to solve your own problems as well. Unless your phone is hardware locked it is 100 % fixable.
Sent from my SGH-T959 using XDA App
starkiller86 said:
I hate when people mess with their phones then get angry at a company for "breaking" their phone. Im running stock rom with root and also got bricked, but, I manned up and knew I was in the wrong and accepted what happened. I didn't put the blame on TMo, because completely untouched vibrants that I was aware of had no issues with this OTA. If you added functionality to it after the fact that it wasn't originally on there before when you initially purchased it; then its YOUR fault that it bricked, NOT T-mobiles. Take some responsibility and stop crying.
Click to expand...
Click to collapse
P.S. My phone was completely stock (so please don't mention how I did this with a lag fix, etc.). I waited at least 15 mins before I pulled the battery, before which I had noted the T-Mobile sound starting without the animation (seems like a timing issue or something). And finally, I realize this is a duplicate post to many others but I want people to find this info (not be at the bottom of a really long thread) to get the word out how T-Mobile deals with their errors
Did you not read that part?
I bricked two stock Vibrants with the update. The second one failed during Mini-Kies update and was hardware locked.
It is a known issue according to the Tech guy that I spoke to while getting my replacement.
First phone wouldn't power on after failure, second phone was hardware locked so un-fixable.
No, no.
This happened to me, I had a rooted phone I had uninstalled the inflight internet, etc on it and hadn't overclocked or anything like that. Phone kills itself. I went to the tmo store and they only make you pay for shipping if you take the overnight option.
PROTIP - DON'T ASK FOR EXTRA SPEEDY SHIPPING AND THEY'LL PAY FOR IT.
so i guess we are just SOL for the data on the phone? I just lost an entire vacation of pictures. I had not had a chance to root this phone either. this is ****ing awesome.
dechire said:
so i guess we are just SOL for the data on the phone? I just lost an entire vacation of pictures. I had not had a chance to root this phone either. this is ****ing awesome.
Click to expand...
Click to collapse
I guess this is just an example of "store your pictures on the external SD card"
Then if you brick it you can still get your pictures back ....
watcher64 said:
I guess this is just an example of "store your pictures on the external SD card"
Then if you brick it you can still get your pictures back ....
Click to expand...
Click to collapse
Word. That's one of the first things I did when I got the phone and was playing with the features. Switched it from phone storage to memory card.
Sorry to hear you lost photos.
Protip: Pay the damn overnight shipping fee...it'll be deducted from your bill (flex pay) which makes it free: )
Sent from my SGH-T959 using XDA App
Here is the business side
If I am T mobile every time some person has a problem and I offered free shipping, the Every moron would be shipping the device back for Any problem. Way way costly, so that is not going to happen. If you Really believe the phone is factory defective then, pay the shipping and move on. If you messed with it at all then the burden to resolve is yours and be honest about that. Remember the reason people are in here is to customize the phone and improve it. Like the XDA mantra sez.......... It is not just the result... but the journey....
Like one of the other posts stated:
If you rooted it, then that takes the fault from T-Mobile to you. You changed the phone. The update was designed for a pristine un-edited Samsung Vibrant, if you changed anything in the system by rooting or flashing it is your fault for changing the equation. T-Mobile is NOT at fault for your actions.
Gr8gorilla said:
First phone wouldn't power on after failure, second phone was hardware locked so un-fixable.
Click to expand...
Click to collapse
There is a hardware lock fix now, you really should flash that before you do anything else. Yeah, you run the risk of bricking with the hardware unlock, but it's probably a safer bet than flashing away.
dechire said:
so i guess we are just SOL for the data on the phone? I just lost an entire vacation of pictures. I had not had a chance to root this phone either. this is ****ing awesome.
Click to expand...
Click to collapse
If you Odin it with the JI6 update, you might still be able to get a working system out of it. Worth a shot to see if you can get it without having to flash to stock first (which will wipe).
With all the time you spent with tech support, you could have found the thread that delineates how to fix your phone and update through odin. Its very easy and, frankly why be on a developers forum when you are not willing to tinker around a bit.
Sent from my SGH-T959 using XDA App
dechire said:
so i guess we are just SOL for the data on the phone? I just lost an entire vacation of pictures. I had not had a chance to root this phone either. this is ****ing awesome.
Click to expand...
Click to collapse
As long as the phone still powers on you can still use ADB Pull and save the data from the /sdcard folder. This update isn't a totally bricking the phone (at least it didn't mine) just making the display and inputs not work. To quote Billy Crystal: "He's only MOSTLY dead"
Odin was really simple to reflash the stock ROM and then I was able to do a nandroid restore from there.
The T-Mobile OTA update left my phone only booting to the vibrant screen, but it was a pretty simple fix with Odin. The hardest part was getting the proper drivers installed in windows!
Mini kies wouldnt even let me update,so I rooted and flashed bionix 1.8,works great.**** tmo.
Fyi to the people with hardware lock. I did the update on my gf's phone which was hardware locked and it failed. The phone would only boot to the vibrant screen. The good news is the ota update unlocks the hardware because her phone is able to get into recovery and download mode even thought the update failed. The point is don't worry if ota fail on you because you can just use odin to fix it since it unlocks the download mode.
Sent from my SGH-T959 using XDA App
mr2t32 said:
Fyi to the people with hardware lock. I did the update on my gf's phone which was hardware locked and it failed. The phone would only boot to the vibrant screen. The good news is the ota update unlocks the hardware because her phone is able to get into recovery and download mode even thought the update failed. The point is don't worry if ota fail on you because you can just use odin to fix it since it unlocks the download mode.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
If the update even gets that far...
In about an hour from now retail stores will be open early for this the "official" launch of the Evo 3D. I received mine yesterday morning and spent the next several hours putting it all together, from configurations to apps to screens. I decided not to get the OTA given the bugs reported. I've also read over the various threads, especially the one on bugs. As I type this, with my Evo 3D fully loaded with all my stuff, I must say I am experiencing no real issues of concern, and am but left with two questions for you knowledgeable folks:
1. The OTA doesn't seem to be bugging me, only if I go look for it via Settings will I get prompted to install it. I use Calengoo instead of the stock calendar (including widget) and all seems to be fine without the OTA, and I like having my phone icon on the lock screen, and at this point a hard reset would mean hours of work putting things together and configuring yesterday. So, you people who understand the world of OTA: if HTC fixes the bugs in the original OTA that many of you already installed, will they pull the one I am being prompted to install, and replace it with another one? In other words, if I wait, should this issue be fixed by HTC and I get an OTA prompt in the future that does not have the noted bugs with the pre-launch version?
2. The only issue is the Watch app. Can't watch the pre-installed 3D Green Hornet movie, cycles forever trying to download the license. I understand this has been fixed, also as an OTA. But I cannot seem to get past not accepting the first 26 meg buggy OTA to get to the second 2 meg Watch app OTA. Is there a way to get the Watch OTA without installing the original OTA? Am I missing something?
The only other comment is that even though I haven't been able to see the 3D Green Hornet movie because I don't know how to access the second OTA which apparently fixes the Watch app because I didn't install the first OTA which screws up the lock screen, looking at the samples and taking 3D pictures is going to take some getting used to! Oh yeah, I had already uploaded my 10000+ songs to Google Music Beta. What a great service. No more copying song files and filling up SD cards.
This is a great mobile phone. Although I wonder now that today will bring with it many thousands of new Evo 3D activations, if these OTA issues won't sent HTC off a cliff briefly. I am now about to install the Sprint Airave, for the full mobile experience. Good luck with your new Evo 3Ds...
If I'm not mistaken, which is possible since my 3vo is on it's way, the 2nd OTA is an App Update. The OTA should be accessible w/o the need of the 1st OTA. Or at least that is what I've heard while lurking on the forums. I would also like clarification on this from someone who has the OTAs, or just the 2nd OTA.
Thanks.
BTW 1st post. Time to bash the noob. 0_0
VintageSin said:
If I'm not mistaken, which is possible since my 3vo is on it's way, the 2nd OTA is an App Update. The OTA should be accessible w/o the need of the 1st OTA. Or at least that is what I've heard while lurking on the forums. I would also like clarification on this from someone who has the OTAs, or just the 2nd OTA.
Thanks.
BTW 1st post. Time to bash the noob. 0_0
Click to expand...
Click to collapse
From one noob (who posted the original questions) to another! That is essentially my question. I would like to have access to the second app update OTA for Watch. But get this recent development: I just went a few moments ago to Settings/System Updates/HTC Software Update and did a check, I am NOW prompted that everything is up to date! In other words, NO OTAs are appearing. What is going on here I wonder? HTC must have pulled the OTA because of the bugs noted, so I guess I'll never see the 3D movie pre-installed. How will life go on?
Scratch that...
drplaud said:
From one noob (who posted the original questions) to another! That is essentially my question. I would like to have access to the second app update OTA for Watch. But get this recent development: I just went a few moments ago to Settings/System Updates/HTC Software Update and did a check, I am NOW prompted that everything is up to date! In other words, NO OTAs are appearing. What is going on here I wonder? HTC must have pulled the OTA because of the bugs noted, so I guess I'll never see the 3D movie pre-installed. How will life go on?
Click to expand...
Click to collapse
I tried the update again and indeed was just prompted to install the FOTA update 1.13.651.7 (26.59 MB). If I hit CANCEL, which I have done since getting the Evo 3D yesterday, that's that, no option to install the Watch App OTA update. Perhaps some of the learned folks here can help me in my confusion...
Quick question: for those of you who have gone ahead and downloaded the required 350mb of additional content, is it a full version or just a demo? I've heard good things about the game, but I don't want to waste 350mb of space for just a demo. Any help would be appreciated - thanks!
demo, and it takes forever to download even on wifi...and i couldn't figure out the handling for the life of me so i deleted it right away lol
It is a demo. It gives you like a 3 mile run. That's it. If they would give a bit more to the demo so I could actually see what the game is about I would buy it.
Ah alright, thanks guys! Saved me from waiting for a 350mb download lol
I saw it wanted 350MB, I canceled and never opened it again lol. Just deleted it today actually.
Sent from my ADR6425LVW using xda premium
I like the NFS games, I played shift all the time on my charge.
I can't get that to load in my rezound for some reason which really pisses me off as I paid for it.
I don't like Pursuit as much but since the demo worked pretty well I decided to buy it. After I bought it, it would never DL. the DL kept timing out and failing.
I went back to the market and got a refund before it was too late.
~John
Hot pursuit used to be one of my fav PC games. I am bummed it is just a demo
Sent from my ADR6425LVW using xda premium
Wth...
Forgive my rant, but bloat sucks. Bloat that isn't even yours is worse. If they are going to stick us with un-installable apps, .... Damn. Ill stop. But I came from ATT and there was none of this crap to deal with. Just glad we got the root and I have everything taken care of.
Love my Rezound but hate the bloat. So...
I want to remove Hot Pursuit as well but it's uninstallable without root.
I'm tempted to unlock the bootloader and gain root but I'm a little worried about doing it.
My question is, what happens if I unlock the bootloader as detailed at HTCdev and then gain root?
I see posts saying that it will forever show that you've unlocked the bootloader to Verizon techs. Does this void my warranty? Is there a way to restore the bootloader so that techs can't tell?
Does unlocking the bootloader and gaining root do anything to Beats? (I'm not planning on loading a custom ROM -- yet).
Thanks for the info/advice.
Yes, unlocking your bootloader voids your warranty! But if you have insurance who cares.
Hi! I can't play nfshp on my galaxy note with eybee's xxlsz rom... why is that?
It just open then check update after that it go back to home screen
I just want to start off by saying that I don't know too much about rooting or much of Android/Amazon OS in general. I have had my (Apollo) Fire HDX 8.9" since March 2, 2013. I have side-loaded apps and I am just a typical user. I know how to modify applications and such, so I know a bit but probably not as much as I should. I'm up-to-date with a lot of tech, but not all the rooting stuff. Anyway... Last night (November 25, 2015) I decided that I wanted to root. I started by finding some important info, specifically from this forum. (http://forum.xda-developers.com/kindle-fire-hdx/general/rollback-13-3-2-8-rollback-ota-captured-t3046204) So being as lazy as I am I did as much as I could without my computer and got 14.3.2.8 up and running over night. When I woke up I started the setup and enabled the wifi just quick enough to get ES File Manager. I got it installed successfully with no problems and turned off the wifi. After that I didn't really understand the OTA thing and TBH I still don't. I am assuming that is what updates my Kindle automatically. Anyway I just ignored that and moved on to my next step, installing 14.4.5.2. (Which I did on my computer.) After realizing my internet was really slow I decided to go reset the modem. Doing this messed up the modem and it kept going into "Limited mode". I had an idea that it could just be my Ethernet cable so to check that I turned my Kindle's wifi to see if I could connect through wireless. It still didn't work so I just decided to get ready for the day. This was around 11 AM (MST)(Thanksgiving 2015). When I am all done getting ready I go check my computer to see if my wifi is working, and it was finally working. So I go grab my Kindle, but now it wont turn on at all. I am assuming that this is a hard brick. I am still on 14.3.2.8 (I'm guessing that there is still stuff on my Kindle) and have no root and never did turn on developer options. When I connect it to my computer it takes a second and then say that it is unrecognizable. I am aware of "Restore2Stock", but I want to know if there are any other options. I don't want to spend $20 on a service that I don't necessarily trust. Anyone able to help???
My original post was a reply on a different thread. (http://forum.xda-developers.com/kindle-fire-hdx/help/help-thread-question-noob-friendly-t3206752/page11#post64025036)
DiaperBandit said:
I just want to start off by saying that I don't know too much about rooting or much of Android/Amazon OS in general. I have had my (Apollo) Fire HDX 8.9" since March 2, 2013. I have side-loaded apps and I am just a typical user. I know how to modify applications and such, so I know a bit but probably not as much as I should. I'm up-to-date with a lot of tech, but not all the rooting stuff. Anyway... Last night (November 25, 2015) I decided that I wanted to root. I started by finding some important info, specifically from this forum. (http://forum.xda-developers.com/kin...lback-13-3-2-8-rollback-ota-captured-t3046204) So being as lazy as I am I did as much as I could without my computer and got 14.3.2.8 up and running over night. When I woke up I started the setup and enabled the wifi just quick enough to get ES File Manager. I got it installed successfully with no problems and turned off the wifi. After that I didn't really understand the OTA thing and TBH I still don't. I am assuming that is what updates my Kindle automatically. Anyway I just ignored that and moved on to my next step, installing 14.4.5.2. (Which I did on my computer.) After realizing my internet was really slow I decided to go reset the modem. Doing this messed up the modem and it kept going into "Limited mode". I had an idea that it could just be my Ethernet cable so to check that I turned my Kindle's wifi to see if I could connect through wireless. It still didn't work so I just decided to get ready for the day. This was around 11 AM (MST)(Thanksgiving 2015). When I am all done getting ready I go check my computer to see if my wifi is working, and it was finally working. So I go grab my Kindle, but now it wont turn on at all. I am assuming that this is a hard brick. I am still on 14.3.2.8 (I'm guessing that there is still stuff on my Kindle) and have no root and never did turn on developer options. When I connect it to my computer it takes a second and then say that it is unrecognizable. I am aware of "Restore2Stock", but I want to know if there are any other options. I don't want to spend $20 on a service that I don't necessarily trust. Anyone able to help???
My original post was a reply on a different thread. (http://forum.xda-developers.com/kin...on-noob-friendly-t3206752/page11#post64025036)
Click to expand...
Click to collapse
As you probably realize your device is toast. Leaving WiFi enabled resulted in receiving an incompatible OTA (over the air) update from Amazon. There is no recovery.
Davey126 said:
As you probably realize your device is toast. Leaving WiFi enabled resulted in receiving an incompatible OTA (over the air) update from Amazon. There is no recovery.
Click to expand...
Click to collapse
So is there anything that I can do with my $300 tablet now called a brick? Can I call support and see of they can do something? I'm sad and I realize that it is my fault but I'm pretty over the top that my tablet now has a worth of a dime. I would expect there to be some sort of company that would buy my "brick". Like a junkyard for disfunctional devices. My guess it that there is not a single thing in the entire world that can fix this.
DiaperBandit said:
So is there anything that I can do with my $300 tablet now called a brick? Can I call support and see of they can do something? I'm sad and I realize that it is my fault but I'm pretty over the top that my tablet now has a worth of a dime. I would expect there to be some sort of company that would buy my "brick". Like a junkyard for disfunctional devices. My guess it that there is not a single thing in the entire world that can fix this.
Click to expand...
Click to collapse
Check eBay or similar auction sites to get an idea what your device is worth (very little) in its current state. To my knowledge there is no company that refurbishes bricked Kindles (at least HDX models) and no one on XDA has figured out how to resurrect crippled devices. Sorry for your loss.
Davey126 said:
Check eBay or similar auction sites to get an idea what your device is worth (very little) in its current state. To my knowledge there is no company that refurbishes bricked Kindles (at least HDX models) and no one on XDA has figured out how to resurrect crippled devices. Sorry for your loss.
Click to expand...
Click to collapse
Thanks for the help. I'll see how much I can get.
I'm in a position equal to his own , I have nuna 3rd kindle fire and think that just left on the wifi was going to be the tablet is useless crap ..
Friend anything that might serve to regain our fire I notice , just hope you do the same , never give that friend to relive our Kindle
I just replaced the motherboard in mine. The 16gb board I bought was $36
I just ordered a daughter board also. I must have damaged it also when I was messing with it.
I took the daughterboard out of my wife's to test just to make sure.
Daughterboard was $14
Bought both from ifixit but they are out of motherboards.
Google them and you should be able to find one.
Be patient removing the display from the back frame.
Just posted a thread with a link for motherboards.
Sent from my SM-N920T using Tapatalk
donharden2002 said:
I just replaced the motherboard in mine. The 16gb board I bought was $36
I just ordered a daughter board also. I must have damaged it also when I was messing with it.
I took the daughterboard out of my wife's to test just to make sure.
Daughterboard was $14
Bought both from ifixit but they are out of motherboards.
Google them and you should be able to find one.
Be patient removing the display from the back frame.
Just posted a thread with a link for motherboards.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Good stuff! Offers some hope for those with bricked devices (especially pricey Apollo/Saturns) and moderate skills in electronics disassembly/repair. At present there are few viable alternatives to the outstanding display and unique form factor of the HDX line. Thanks for sharing.
I lucked into a sale on a HUAWEI Y538 smartphone at Best Buy the other day, knowing we have no Boost Network around here for the cellphone service. Perfect!
I just wanted it as a nice little media player and access to my LAN, like my KitKat tablet. Nothing terribly fancy. I rooted it with Kingo, hoping to remove that nag cellphone activation every startup. I have to press Accept, then Self Service comes in and I click the no button. In addition as many of you know, Lollipop has a lot of unwanted background apps running . I spent a whole day trying to tame this and the only good news is that I worked out the factory reset.
My real question is if it's possible to remove that startup nag entirely, but either way, to ask if it's possible to downgrade to KitKat or something else? As a WiFi-only media player Lollipop would seem to be quite awful.
I've been on computers for decades but no experience with Android except my happy KitKat tablet. If some kind soul could be persuaded to help me out, well that'd be really cool.
JoeyTablet said:
I lucked into a sale on a HUAWEI Y538 smartphone at Best Buy the other day, knowing we have no Boost Network around here for the cellphone service. Perfect!
I just wanted it as a nice little media player and access to my LAN, like my KitKat tablet. Nothing terribly fancy. I rooted it with Kingo, hoping to remove that nag cellphone activation every startup. I have to press Accept, then Self Service comes in and I click the no button. In addition as many of you know, Lollipop has a lot of unwanted background apps running . I spent a whole day trying to tame this and the only good news is that I worked out the factory reset.
My real question is if it's possible to remove that startup nag entirely, but either way, to ask if it's possible to downgrade to KitKat or something else? As a WiFi-only media player Lollipop would seem to be quite awful.
I've been on computers for decades but no experience with Android except my happy KitKat tablet. If some kind soul could be persuaded to help me out, well that'd be really cool.
Click to expand...
Click to collapse
https://www.techmesto.com/unlock-bootloader-huawei-honor/
http://forum.xda-developers.com/and...how-to-data-off-shell-command-tasker-t3370783
Well I can't thank you enough for trying, but it seems Huawei changed their procedure. I got the 4 informations required and registered with Huawei. Going to the unlock page changes to Chinese and says too much traffic for servers in English. So I emailed Huawei Mobile support and got the following reply:
Dear User,
Huawei Customer Service is pleasure to be at your service,sorry to bring you the trouble,if you want to unlock your phone, you should meet these conditions as follow:
1.Please register your Huawei ID in our official website http://huawei.com/en/ on your phone.
2.Log in your Huawei ID for continuously 14 days.
3.Each Huawei ID should not apply for the unlock code more than twice within half years.If you meet the information,please go to http://emui.huawei.com/en/ and click the 'download'button to login your Huawei ID other than any other third party ID to apply for the unlock code.Please contact us by mail or local service hotline as following if error message appears.
TEL: http://consumer.huawei.com/en/contact-us/index.htm?tag=hotline
Mail: http://consumer.huawei.com/en/contact-us/index.htm?tag=email
Please submit your mobile model, SN, IMEI/MEID and erro message in your e-mail.We also need to know that your phone is rooted, it can be out of the best working state and part of functions may not be able to work normally. In additon, the system is vulnerable to be invaded by viruses once your phone is permitted to unlock. What's more, for the lacking of fully tested, the third party software will not be compatible with your phone. Unlocking will bring unexpected negative impacts and the device will be not normal, and can not be restored, Huawei after-sales service office will not provide warranty service for your rooted phone, and you may bear the cost. So we strongly advise you to think it twice.
If you have any other problems, please send your feedback to us. We will be at your service to help you to solve your problems.
Once again thank you for contacting Huawei device.
Best Regards.
Huawei Device Customer Care Team 3206
Click to expand...
Click to collapse
If I 'm reading that right they want me to log in every day for 14 days, which is kind of nuts.
To be fair the phone may possibly be rooted using Kingo (fast boot showed an "unlocked" message which I don't know if that means rooted but probably not boot unlocked), and for all I know that changes some of the information.
So I'm just replying FYI so you know how it went. Maybe I should do factory reset and try again?
Long day I'll go crash and see how it looks in the morning. Thanks for trying!
Joey
Happy here to report a partial solution, 1/2 way there!
If you take out the SIM card inside the phone it only nags once and saves probably 30 seconds of boot-up time. It's a great improvement!
bg260 said:
https://www.techmesto.com/unlock-bootloader-huawei-honor/
http://forum.xda-developers.com/and...how-to-data-off-shell-command-tasker-t3370783
Click to expand...
Click to collapse
I bought the same phone at BB ($10 on sale) to use like you do (unactivated). What you're trying to do is actually super simple. Merely put the device in Airplane mode, then turn back on the wifi (and GPS if you like). You will not be prompted to activate your device. You actually should be doing this anyway as it saves your battery by not having the cell radio constantly trying to talk to the tower.
In case you missed it, there is a firmware update to the phone that can be downloaded via the Emui app on the phone. I'm not sure what all the update affects, but it doesn't impact your ability to use the procedure I described to avoid the constant activation reminder.
I believe this was in response to your question @JoeyTablet
bg260 said:
I believe this was in response to your question @JoeyTablet
Click to expand...
Click to collapse
Oops, sorry, yes it was meant for @JoeyTablet
zerozed99 said:
I bought the same phone at BB ($10 on sale) to use like you do (unactivated). What you're trying to do is actually super simple. Merely put the device in Airplane mode, then turn back on the wifi (and GPS if you like). You will not be prompted to activate your device. You actually should be doing this anyway as it saves your battery by not having the cell radio constantly trying to talk to the tower.
In case you missed it, there is a firmware update to the phone that can be downloaded via the Emui app on the phone. I'm not sure what all the update affects, but it doesn't impact your ability to use the procedure I described to avoid the constant activation reminder.
Click to expand...
Click to collapse
I believe this was in response to your question @JoeyTablet
Remember, quote or mention the member if you want them to be notified.
zerozed99 said:
I bought the same phone at BB ($10 on sale) to use like you do (unactivated). What you're trying to do is actually super simple. Merely put the device in Airplane mode, then turn back on the wifi (and GPS if you like). You will not be prompted to activate your device. You actually should be doing this anyway as it saves your battery by not having the cell radio constantly trying to talk to the tower.
In case you missed it, there is a firmware update to the phone that can be downloaded via the Emui app on the phone. I'm not sure what all the update affects, but it doesn't impact your ability to use the procedure I described to avoid the constant activation reminder.
Click to expand...
Click to collapse
COOL! Perfect it boots and no need to click anything further - and besides it's less stray microwaves. Also to report Huawei replied and said they accept bootloader code requests at: consumer (at) huawei.com. They say to include IMEI and serial numbers in the email. Both can be found in Settings >> about phone or underneath the back cover.
Where to go from here, I'd also like to disable sneaky RAM-stealing apps like Sprint cellphone and some apps I'll never use, such as most Google Play. Add decent firewall and decent media player, and have a good time!
Recommend root method I'm good to go.
JoeyTablet said:
COOL! Perfect it boots and no need to click anything further - and besides it's less stray microwaves. Also to report Huawei replied and said they accept bootloader code requests at: consumer (at) huawei.com. They say to include IMEI and serial numbers in the email. Both can be found in Settings >> about phone or underneath the back cover.
Where to go from here, I'd also like to disable sneaky RAM-stealing apps like Sprint cellphone and some apps I'll never use, such as most Google Play. Add decent firewall and decent media player, and have a good time!
Recommend root method I'm good to go.
Click to expand...
Click to collapse
I've read elsewhere (here on XDA) that folks have gotten root using Kingo root (mostly tethered to a Windows PC and not the app version). Note that this root method often requires you to run the rooting program multiple times before it is successful. I'm not a fan of Kingo after being forced to use it to re-root another device (it took well over a dozen times before root took). Also, Kingo doesn't use SuperSu, it installs a Kingo version of SuperSu which CAN be removed (not exactly easily) but users of the Huawei Y538 Union have gotten bootloops trying to remove Kingo's proprietary SuperSu, so not advisable at this time. Even after rooted you are not able to remove the pre-installed bloatware because of the locked bootloader (which is different than the carrier unlock). To be honest, I've pretty much decided to just not root this device and just install an SD card if I need the space...I'd rather do that than risk bricking the device when (for me) there's really no need. I'm going to wait it out and see if anybody can figure a reliable way to deal with the device without bricking before I do anything else.
If you do root using Kingo, you might be able to "freeze" the background apps you don't want using Titanium Backup. I've read that folks haven't had any luck using TB to uninstall the bloatware, but if you're just trying to free ram it *might* work. I believe the risk would be the device expecting certain apps to run, and if unable it might bootloop/brick. Without a custom recovery allowing a nand backup bricking seems like a real possibility.
Please post your results if you unlock your bootloader. It surprises me that they're offering this, as I thought they only supported carrier unlocking. If you're able to figure out how to trim down the bloat please share.
I'm currently using Google's Play Music app for music/podcasts since I've already got 20,000 song's uploaded and since I can't delete that app anyway. Otherwise I'd just use Doubletwist for offline listening.
In case you, or anyone else with this phone is interested, I ended up purchasing a cheap ($5 delivered) case for this thing. Overall I like the case, but if you have any questions about that, let me know.
Yeah that case is perfect. I might have found the same on eBay searching " Huawei Union Y538 Case Innovaa".
As for Kingo ROOT, I have one hit and one miss to report. The KitKAt tablet it worked and I un-rooted after I got my business done. But the Lollipop phone is another story. I run a really tight ship on the Windows end, and Kingo rooted Lollipop, I got some functions involving root accomplished, but it ended at some point (completely offline except for USB tether to PC).
I factory reset the phone and tried again. Kingo downloaded more stuff and my firewall asked for access to PCAccelerator and acdsee.. The former is considered a virus and the second an image viewing app, which I don't use (maybe it's payloaded who knows).
I don't wish to scare anyone nor besmirch Kingo ROOT's reputation if it's a wholesome rooting app, but advise great caution and use a firewall that notifies things like this (I use NetLimiter on PC).
So I await the boot-unlock code and hope I live to tell about it Thanks a million zerozed99! That case is icing on the cake.
For what it's worth, no reply from Hauwei, and yesterday I sent another SOS asking, if not for boot unlock code, even just a stock KitKat ROM for the Y538. We know that model ran KitKat as well as Lollipop.
It just kills me to see this cute little quadcore wasted with all the bloatware taking up valuable RAM and battery power as well.
Ladies & Gentlemen, distinguished colleagues at xda-developers... Please bear with me.
I started coding on Macs in 1981(1981!). I later went on to 5 years formal education in Computer Science at a decent University, and spent the better part of 2 decades volunteering for low and no income people- those were the best years of my life!
Now I'm on the old side, with some heart disease that has four stents in my heart and the no-fun life expectancy that goes with it.
Now, being a reasonably informed geek, I'm seeing some disturbing things I want to air out in "public" if you'll so allow me.
The idea Hauwei will send you a boot unlock code, I don't think it's true. They make it easy to fill out a form with at least four identifying informations, but I have YET to see anyone receive their code! In my case the form advances to a page written in Chinese! I believe this is a spy device and priced to spy on a certain demographic. The almost perfect unlockability and easy bootlock application with no one reporting being sent a code.... there's a reason.
Granted one thing: I've never owned a cellphone nor did I even want cell access from this. Maybe you've noticed the same thing(s) years ago. I just wanted a little quadcore computer to play around with, to access my LAN and play media, and this has me worried the kind of entities that design such forced options.
Oh well, no luck. anyone else going to wait a bit or should I trash this?
Can't tell you how much I'd like Marshmallow and the evil bootloader out of there for something else.
Lollipop is not so bad IMHO except for the lack of privs to access our own SD cards.
If you hold down the volume-down button and press the power button until the phone starts up you can boot into fastboot mode. I've read here in XDA someplace that there are 2 available builds of TWRP custom recovery for the y6, both work on our phone, tho only one of the builds works fully. I have not tried to install either on my y538 yet, but I will, and I'll let you know what I find out.
If you can get the bootloader unlocked, you should be able to flash SuperSU from TWRP.
I suggest you google the xda guide to fastboot. It is not very complicated.
I doubt we can locate any custom ROM for this device. However, if we can get rooted we can backup stock and then remove all the bloatware. ES File Explorer is great in root mode for managing the SD card.
More useful info: I pulled my SIM out before I fired up the phone for the first time, and when I turned on the phone it didn't download any of the extra crapware from Sprint! I have the Virgin version, and I expected all that stuff to download, but it did not. Also, if you look in the App Manager settings, you will see a few apps which shipped on your phone in the Disabled state!! You may wish to enable Lookout or others of the stock disabled apps. Also, without root, you can remove the Sprint ID app here, and disable any of the Google spots you don't want, like Play News or Play Movies.
This is my first Huawei device, though it's my twenty-somethingh Android, and so far I am very pleased with the layout of the settings and of the notifications tray. This is way liveable, and they allow us to disable most of the bloat.
Good luck!