[Q] Verizon's retention department? - Thunderbolt Q&A, Help & Troubleshooting

I know that Verizon has one, but is that what they call it and is that what i'd ask for when i call them?...
I just feel i was screwed on something and am seeing if I can get them to help make things right.

voxigenboy said:
I know that Verizon has one, but is that what they call it and is that what i'd ask for when i call them?...
I just feel i was screwed on something and am seeing if I can get them to help make things right.
Click to expand...
Click to collapse
It may sound stupid, but.... Tier 2 Tech support has all the pull around there.
They can make credits, send you what they want, and rig it for you to win the lotto.
Sent from my ThunderBolt using XDA App

DroidTh3ory said:
It may sound stupid, but.... Tier 2 Tech support has all the pull around there.
They can make credits, send you what they want, and rig it for you to win the lotto.
Sent from my ThunderBolt using XDA App
Click to expand...
Click to collapse
Good to know! Thanks for the tip even tho it wasn't really intended for me.
Sent from my HTC Thunderbolt

Related

Sounding muffled?

I've been told by several people that I sound muffled. Is anyone else experiencing this? And is there a fix?
Sent from my PG86100 using Tapatalk
no
no problems
Have your s.o. remove the gag when she allows you to make phone calls??
(of course, that could just be an isolated situation for me....)
@ nightfire I think Ill tell her that lol
Sent from my PG86100 using Tapatalk
I have the same problem. Everyone keeps telling me they can't hear me or understand me. It's like the microphone is not picking me up when I first start speaking each word. Getting pissed about it.
Sent from my PG86100 using XDA Premium App
Ive been having the same issue
I had this same problem. I took my 3VO to my Sprint store with a repair center. My favorite tech authorized an exchange and made sure I got a new one, since I was within my first 30 days.
smarcin said:
I had this same problem. I took my 3VO to my Sprint store with a repair center. My favorite tech authorized an exchange and made sure I got a new one, since I was within my first 30 days.
Click to expand...
Click to collapse
i just cant get over how many people take back their phones for any-old reason
A.Priori said:
i just cant get over how many people take back their phones for any-old reason
Click to expand...
Click to collapse
Being gagged and muffled is more than good reason
Sent from my PG86100 using XDA Premium App
A.Priori said:
i just cant get over how many people take back their phones for any-old reason
Click to expand...
Click to collapse
Well, it is a PHONE, remember? If people can't understand me when I'm talking to them from my Evo 3D, what would you suggest?
I have the same problem!
A.Priori said:
i just cant get over how many people take back their phones for any-old reason
Click to expand...
Click to collapse
i can't get over fact that people actually accept paying full price for faulty or subpar service or hardware. people like you make companies think it's ok to take shortcuts.
Swishallnet said:
I have the same problem. Everyone keeps telling me they can't hear me or understand me. It's like the microphone is not picking me up when I first start speaking each word. Getting pissed about it.
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
mine was the same way. i did a test with myself and noticed that sometimes the mic wouldn't pick up until my second word. then it would work fine, the go back to crap. my wife would always have to have me repeat what i said multiple times.
madsquabbles said:
i can't get over fact that people actually accept paying full price for faulty or subpar service or hardware. people like you make companies think it's ok to take shortcuts.
Click to expand...
Click to collapse
And it's people with responses like this that make this forum suck.
If you have no suggestion to help OP with sound quality....get the hell out of the thread.
OP....there is a setting in call setting (I believe) for hard of hearing that ups the volume significantly although I don't know if it reduces muffling at the other end.
Try hard resetting of not. Then definitely keep demanding another one til it works.
rockky said:
And it's people with responses like this that make this forum suck.
If you have no suggestion to help OP with sound quality....get the hell out of the thread.
Click to expand...
Click to collapse
actually it's those posts by "cool" folk that try an make this look like /b...
but thanks, oh great lord of forums. great words from a guy who's posts are ALWAYS in response to the OP.
same issue here on my phone and my wife's EVO 3D

Tracking Texts

My girlfriend suspects me of tracking everything she does on her phone. I've already told her there is no way to do that from my phone. Can anyone else kill her suspicion with me or prove me wrong. Thank you much appreciated
Sent From My 3VO via Tapatalk
Haha, lots of trust in that relationship! Im pretty sure you can't track texts on another phone, UN less you call the carrier and ask them the info, which they shouldn't be allowed to give you without consent
Sent from my HTC EVO 3D X515a using xda premium
markdexter said:
Haha, lots of trust in that relationship! Im pretty sure you can't track texts on another phone, UN less you call the carrier and ask them the info, which they shouldn't be allowed to give you without consent
Sent from my HTC EVO 3D X515a using xda premium
Click to expand...
Click to collapse
I already know this, just trying to prove a point, thanks for your input
Sent From My 3VO via Tapatalk
No problem buddy, good luck
Sent from my HTC EVO 3D X515a using xda premium
This is just an early warning sign that you need to bounce Bro. It will only increase as time goes on. Just some advice from an old man (34) who's seen/experienced a lot.
Take your evo,download some 3D porn and leave the gf.
Sent from my PG86100 using Tapatalk
Yes u could track text and calls but the apps are not available on the market no more.
Sent from my PG86100 using XDA App
What is she worried about u tracking in the first place?
Shot from my shooter in 3D
cleanrom2.8
hitman4274 said:
What is she worried about u tracking in the first place?
Shot from my shooter in 3D
cleanrom2.8
Click to expand...
Click to collapse
+2
(cough) whore (cough)
Sent from my 3d Brick
tnadawg89 said:
My girlfriend suspects me of tracking everything she does on her phone. I've already told her there is no way to do that from my phone. Can anyone else kill her suspicion with me or prove me wrong. Thank you much appreciated
Sent From My 3VO via Tapatalk
Click to expand...
Click to collapse
Tell her you're not tracking her texts, the guy she's texting keeps forwarding them to you and you'd like him to stop.
Then trade her in for a newer model with the latest updates.
Rule number one: *****es be trifling.
Bounce bro.
Sent from my PG86100 using XDA App
maek_it_happen said:
+2
(cough) whore (cough)
Sent from my 3d Brick
Click to expand...
Click to collapse
maybe he a controlling douche bag. *just sayin*
either way, it's not good.
So many ignorant and sexist assumptions here, it's disgusting. Some of you guys are downright pathetic.
OP, talk it out with your girlfriend, if she's genuinely paranoid, figure out the root of the paranoia, and explain to her carefully how there is nothing you can "monitor", and doing so is illegal anyway.
Just because someone is paranoid about privacy doesn't mean they have something to hide, especially when it could be that the person in question is new to the idea of a smartphone (especially a smartphone that powerful and versatile).
Unless her worries are truly causing friction in your relationship, if she is still paranoid, just let it go.
LiquidSolstice said:
So many ignorant and sexist assumptions here, it's disgusting. Some of you guys are downright pathetic.
OP, talk it out with your girlfriend, if she's genuinely paranoid, figure out the root of the paranoia, and explain to her carefully how there is nothing you can "monitor", and doing so is illegal anyway.
Just because someone is paranoid about privacy doesn't mean they have something to hide, especially when it could be that the person in question is new to the idea of a smartphone (especially a smartphone that powerful and versatile).
Unless her worries are truly causing friction in your relationship, if she is still paranoid, just let it go.
Click to expand...
Click to collapse
She was paranoid because she was talking to someone else and trying to hide it, therefore I left and am moving on.
Sent From My 3VO via Tapatalk
tnadawg89 said:
She was paranoid because she was talking to someone else and trying to hide it, therefore I left and am moving on.
Sent From My 3VO via Tapatalk
Click to expand...
Click to collapse
I'm sorry to hear that, but that doesn't quite change what I said before; there's no need to assume every woman that is worried about privacy is a whore. That's just disgusting sexism, regardless of whether or not one thinks it's always true.
Again, sorry to hear that, I hope you find someone else you can trust better.
I stand by my comment. On to greener pastures now homey.
Sent from my PG86100 using xda premium
LOL at least her guilt drove her to essentialy give her self up
Sent from my 3d Brick
LiquidSolstice said:
So many ignorant and sexist assumptions here, it's disgusting. Some of you guys are downright pathetic.
OP, talk it out with your girlfriend, if she's genuinely paranoid, figure out the root of the paranoia, and explain to her carefully how there is nothing you can "monitor", and doing so is illegal anyway.
Just because someone is paranoid about privacy doesn't mean they have something to hide, especially when it could be that the person in question is new to the idea of a smartphone (especially a smartphone that powerful and versatile).
Unless her worries are truly causing friction in your relationship, if she is still paranoid, just let it go.
Click to expand...
Click to collapse
+1
I'm a douche bag. Usually the first person to start accusing is the guilty one. Anyway, XDA is not match.com. The only way you can legally monitor her text messages is if you pay the bill. Then you can get all the texts forwarded to you via email, Sprint will go back 90 days.
deadlocked007 said:
Sometimes I text myself......
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Lol
Sent From My HTC EVO 3D ROOTED
FYI, there are definitely apps out there to track texts, and phone calls, and also to hid your texts, even from being on others phones

Well HTC was pretty useless

I called HTC to ask about the bootloader unlocking tool and they directed me to the page.
I said I know that but I want to know why the Rezound one is not available and when it will be.
"We dont have that information"
Ok who does?
"We dont know"
What? well what department handles that kind of stuff.
"There isnt one"
There has to be someone who makes the unlocking tools and posts them right?
"We dont have that information, all I can say is to maybe contact the corporate office"
Ok what is the number.
"I cant give it you to you"
Ugh!!!
HTC/USA corporate telephone number 1-425-679-5318 Bellevue,Washington 98005
Sent from my Galaxy Tab 10.1
Why bother to ask? Everyone knows that it's Verizon requesting all the crack be blocked/locked down. Just wait for the people working on it to finish what they started. The phone is quite useable w/ debloat/desense.
zetsumeikuro said:
Why bother to ask? Everyone knows that it's Verizon requesting all the crack be blocked/locked down. Just wait for the people working on it to finish what they started. The phone is quite useable w/ debloat/desense.
Click to expand...
Click to collapse
agreed
Sent from my ADR6425LVW using Tapatalk
zetsumeikuro said:
Why bother to ask? Everyone knows that it's Verizon requesting all the crack be blocked/locked down. Just wait for the people working on it to finish what they started. The phone is quite useable w/ debloat/desense.
Click to expand...
Click to collapse
why not? its not like it hurts anyone to give some employees **** about it. Hell maybe Ill call a Verizon CSR and play dumb.
"Ya im trying to unlock my phone with the HTC unlock tool and its not working, can you help?"
I think it would be rather amusing actually.
Serinety said:
why not? its not like it hurts anyone to give some employees **** about it. Hell maybe Ill call a Verizon CSR and play dumb.
"Ya im trying to unlock my phone with the HTC unlock tool and its not working, can you help?"
I think it would be rather amusing actually.
Click to expand...
Click to collapse
record the call and post it here
voxigenboy said:
record the call and post it here
Click to expand...
Click to collapse
I could do that with Google Voice, lol. Your on
Don't be toooo hard on the rep.haha
Sent from my Galaxy Tab 10.1
Id pay to hear it lol
Serinety said:
I could do that with Google Voice, lol. Your on
Click to expand...
Click to collapse
Sent from my ADR6425LVW using XDA App
+1 LOL would love to hear what Verizon would say!!!!!!!
You'll probably be placed on hold numerous times. But yes, it would be amusing to hear.
It'd be a total waste of time... I'm a vzw csr and to be honest the chance of getting a rep that has any clue what you are even asking for is incredibly low. The large majority are not phone enthusiasts.
Sent from my ADR6425LVW using XDA App

Calling 911

Since when does calling 911 start a 5 minute data shutdown? This a new ics feature? I had to call in a prius playing chicken with my tractor trailer on interstate. After the call I get notification saying data is off with a timer in emergency mode. I use 911 often as I'm always calling in drunks, wrecks, fires etc. Never seen this before on android
Sent from my ADR6425LVW using xda premium
No it's not a ics feature. I think it's an android feature cause my droid razr did it on GB.
Sent from my ADR6425LVW using XDA
Android feature. You can cancel it when prompted after the 911 call is over.
Sent from my ADR6425LVW using Tapatalk 2
nolimitzr2 said:
Since when does calling 911 start a 5 minute data shutdown? This a new ics feature? I had to call in a prius playing chicken with my tractor trailer on interstate. After the call I get notification saying data is off with a timer in emergency mode. I use 911 often as I'm always calling in drunks, wrecks, fires etc. Never seen this before on android
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Snitches get stitches. But yeah it's an Android feature.
zetsumeikuro said:
Snitches get stitches. But yeah it's an Android feature.
Click to expand...
Click to collapse
What's that supposed to mean? You don't think he should call these people in?
Sent with a Rezounding HELL YEA!
zetsumeikuro said:
Snitches get stitches. But yeah it's an Android feature.
Click to expand...
Click to collapse
Be that as it may. No ones ever succeeded yet.
Sent from my ADR6425LVW using xda premium
zetsumeikuro said:
Snitches get stitches. But yeah it's an Android feature.
Click to expand...
Click to collapse
..you're kidding, right?
if you're seeing a wreck and you take the time to call it in, you're a good semaritan. if some dumb **** is playing chicken with you as a TRUCK DRIVER, you're just going to let it happen? call that **** in and hope that stupid asshat gets a ticket. i'm sorry dude, but that was just an ignorant, asinine comment on your part.
jayochs said:
..you're kidding, right?
if you're seeing a wreck and you take the time to call it in, you're a good semaritan. if some dumb **** is playing chicken with you as a TRUCK DRIVER, you're just going to let it happen? call that **** in and hope that stupid asshat gets a ticket. i'm sorry dude, but that was just an ignorant, asinine comment on your part.
Click to expand...
Click to collapse
some big words there. but im with you. i call all the time on dumb ass drivers. cant hurt can it?
synisterwolf said:
some big words there. but im with you. i call all the time on dumb ass drivers. cant hurt can it?
Click to expand...
Click to collapse
and calling in drunk drivers makes sense, even if you suspect it. chances are, whoevers stupid enough to drink and drive deserves what they get, but you know what, i'm feeling nice lately, so i'd rather report them to save their idiotic lives.
I call alot of things in hell I pay a 911 fee we all do. I'm no highway angel. But if I potentially save life or a family its well worth it. And if your stranded in a storm and your in a ditch with no phone wouldn't you want someone to call in help?
Better yet heaven forbid your child or significant other kidnapped abducted etc we see an amber alert with a plate number matching description should we not snitch? I'll tell you first hand I will call it in and call it over the radio and box that vehicle in.
Sent from my ADR6425LVW using xda premium
nolimitzr2 said:
I call alot of things in hell I pay a 911 fee we all do. I'm no highway angel. But if I potentially save life or a family its well worth it. And if your stranded in a storm and your in a ditch with no phone wouldn't you want someone to call in help?
Better yet heaven forbid your child or significant other kidnapped abducted etc we see an amber alert with a plate number matching description should we not snitch? I'll tell you first hand I will call it in and call it over the radio and box that vehicle in.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
good man. need more people like you, but i have a feeling majority of truckers are already like this. people don't know what common courtesy is in this day and age, and it's getting pathetic.
Comicazy said:
What's that supposed to mean? You don't think he should call these people in?
Sent with a Rezounding HELL YEA!
Click to expand...
Click to collapse
jayochs said:
..you're kidding, right?
if you're seeing a wreck and you take the time to call it in, you're a good semaritan. if some dumb **** is playing chicken with you as a TRUCK DRIVER, you're just going to let it happen? call that **** in and hope that stupid asshat gets a ticket. i'm sorry dude, but that was just an ignorant, asinine comment on your part.
Click to expand...
Click to collapse
synisterwolf said:
some big words there. but im with you. i call all the time on dumb ass drivers. cant hurt can it?
Click to expand...
Click to collapse
You realize he's joking when he says that right?
Ragnell said:
You realize he's joking when he says that right?
Click to expand...
Click to collapse
it IS the internet, after all, where sarcasm and jokes don't come across too well....ESPECIALLY when someone uses proper grammar and punctuation lol
Nice stuff man, if there were more people like you i'd still have some good friends around.
Yeah, i accidentally dialed 911 the other day and a siren popped up with a timer and scared the **** out of me lol
What is the purpose of the timeout? Just to make sure the phone is not being used in case they need to call you back for some reason?
a.mcdear said:
What is the purpose of the timeout? Just to make sure the phone is not being used in case they need to call you back for some reason?
Click to expand...
Click to collapse
Yup, exactly that.
Sent from my ADR6425LVW using Tapatalk 2
Yeah but rezound n thunderbolts can simultaneously do it so no need imo for timer
Sent from my ADR6425LVW using xda premium
nolimitzr2 said:
Yeah but rezound n thunderbolts can simultaneously do it so no need imo for timer
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
This feature disables data.....unless you cancel it when prompted.
Sent from my ADR6425LVW using Tapatalk 2

OTA'd 2.04 unlock bootloader

First I would like to thank all the DEV's for all the great things you have done for many, many phones over the years. Second I see a lot of people getting pissy over the 2.04 FW for the DNA. I updated before getting the unlock.bin, I was a day late and a buck short on finding out I could not unlock the new bootloader, whose fault was that? Mine and mine alone. I bought this phone in the first place because I liked the specs and kinda figured XDA would have it figured out, and you did. I have always appreciated everything XDA has brought to the table for me since hmm since a boatload of phones ago, I did then and do now. Some people here need to be reminded that you guys put in a lot of hours and work for the mods and write ups you bring us on your own free will and most likely are not making a ton of money for doing it.
If you guys are working on it then great and thank you, if you think it's time to move on to a new project and those of us that updated are SOL then I DO NOT hold it against you or take it personally and still thank you for all the great work you have done thus far.
Thanks,
Shane
Yes, I agree totally.
And would only like to make it known that I'd be willing pony up the donation to make it possible for us too. As I would hope many others would also...?
Thanks again.
Sent from my HTC6435LVW using Tapatalk 2
People need to realize that a lot of these guys have families or are in school and do this for fun. One guy had posted up that he was super sick and wasnt gonna be doing much and people still blew the thread up asking when he was going to work on it again. What these guys do is great and it is leaps and bounds more amazing than the iOS community I came from. (Prior iphone owner).
Sent from my HTC One...I mean DNA.
I'm brand new here to DNA, but am no stranger to respecting devs. Just making it known my REQUEST and OFFER to donate in return for their hard work.
I don't think there's anything wrong with at least getting it out there.
Thanks.
Sent from my HTC6435LVW using Tapatalk 2
This thread is just as pointless as the ones complaining.
Sent from my Galaxy Nexus using Tapatalk 2
I agree whole heartedly! That's why I've been patiently waiting. Checking the forums religiously LOL. I too would donate. Keep up the good work guys, #@&# the moaning and whining!
Sent from my HTC6435LVW using xda app-developers app
Says the guy who is probably rooted? Haha.. what if you bust your phone and they send you an updated phone and ur screwed?
Why don't u mind your own business. If you don't have anything productive to say, please move on.
Is that too much, Moderator? Or is it true? I'm tired of hearing people who are probably rooted, run their mouth.
Sent from my HTC6435LVW using Tapatalk 2
asapelectric said:
Says the guy who is probably rooted? Haha.. what if you bust your phone and they send you an updated phone and ur screwed?
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
Then I would wait patiently and be appreciative of the devs who are trying to find an exploit and not b!tch at every chance I get.
Sent from my HTC6435LVW using xda app-developers app
Dri94 said:
This thread is just as pointless as the ones complaining.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I'm sure that's EXACTLY how the devs feel. </sarcasm>
While normally I might agree with you, so what, this is just a general forum, and there a still plenty of people who need to realize that these devs are random people just like them. These devs just happen to have some know how and willingly spend (a lot of) their own time working on tweaking things. Then they're nice enough to share that work with the world, often asking for nothing more than sharing their work and credit where it's due.
And I know of a few who are doing that... I understand who your are speaking to and I agree.
I'm just saying it's understandable that they're upset. Me, I traded it knowing I'm gonna have to wait and am trying not to cry about it. It may get cracked or maybe not, still a great phone!
Sent from my HTC6435LVW using Tapatalk 2
asapelectric said:
Says the guy who is probably rooted? Haha.. what if you bust your phone and they send you an updated phone and ur screwed?
Why don't u mind your own business. If you don't have anything productive to say, please move on.
Is that too much, Moderator? Or is it true? I'm tired of hearing people who are probably rooted, run their mouth.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
I'm not rooted, I was then bricked doing something, hard bricked, got a phone sent to me with the rootable FW BUT I did the update before I unlocked. MY bad. I would love it if the DEVs figure this out and make it so people like me and who ever else can root again. If not I read some where I can send it in to get JTAGGED or I could always look for a non updated DNA or just wait and buy the HTC ONE, but I really love the DNA, I would love it alittle more if I could do a few more things that a rooted DNA lets me do.
SHANENATAS said:
I'm not rooted, I was then bricked doing something, hard bricked, got a phone sent to me with the rootable FW BUT I did the update before I unlocked. MY bad. I would love it if the DEVs figure this out and make it so people like me and who ever else can root again. If not I read some where I can send it in to get JTAGGED or I could always look for a non updated DNA or just wait and buy the HTC ONE, but I really love the DNA, I would love it alittle more if I could do a few more things that a rooted DNA lets me do.
Click to expand...
Click to collapse
Sorry, I wasn't talking to you. My tapatalk is having trouble quoting people, so it's just showing my responses..haha.
Sent from my HTC6435LVW using Tapatalk 2
Any word if sending it to someone to be jtagged is actually an option? My DNA is my spare device, so I could definitely send it off for a while.
Sent from my HTC6435LVW using xda premium
lucas.scott said:
Any word if sending it to someone to be jtagged is actually an option? My DNA is my spare device, so I could definitely send it off for a while.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Yea, itll work.
Sent from my HTC6435LVW using xda app-developers app
lucas.scott said:
Any word if sending it to someone to be jtagged is actually an option? My DNA is my spare device, so I could definitely send it off for a while.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=kGIN5ju0vIw
All the info is there. Is your spare DNA upgraded to the 2.04 FW? If no then you do not need to send it away.
If you do this would you keep us updated please. I have a spare phone I could use for awhile if I take that route.
lucas.scott said:
Any word if sending it to someone to be jtagged is actually an option? My DNA is my spare device, so I could definitely send it off for a while.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=kGIN5ju0vIw
Yeah a store rep took the ota right in front of me after he gave me a new sim.. Was pissed. Definitely looking into this. Everyone feel like this is legit and think they won't just keep my phone? Haha
Edit :
I just reached out to him on twitter. If it's reasonably priced, I'll take the dive.
Sent from my HTC6435LVW using xda premium
lucas.scott said:
Yeah a store rep took the ota right in front of me after he gave me a new sim.. Was pissed. Definitely looking into this. Everyone feel like this is legit and think they won't just keep my phone? Haha
Edit :
I just reached out to him on twitter. If it's reasonably priced, I'll take the dive.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I don't think this is a keep your phone scam. I fix and build PC's on the side and I have strangers give me laptops, desktop, ipods, phones, and other junk all the time to be fixed. And when something needs parts they give me credit card numbers. Maybe they can send you some sort of email contract or receipt or something.
Yeah after wagching the video and reading through twitter a bit, it seems legit. I'm definitely going to send it in if the price makes sense.
Sent from my HTC6435LVW using xda premium

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