Hi.
I have a big problem with my G2, and have tried many things.
It all started 2 weeks ago. I lost connection to my network.
I tried many things, and ended up giving it to a repair shop, in China, as I was there shortly. They put a new firmware into the phone, and a chinese SIM card worked.
I found an english version of the firmware, and asked them to update with that version, No problem. Everything worked well...but when I arrived back to Denmark, same problem. Not registered on the network.
Now I have tried many things, as Kies could not recognize the firmware version. I burned a 2.35 version into the phone with Odin, and Kies regocnized the version, and now updated to 4.03. Great, but ... I have the same problem. APN settings acc to my network provider. Oister 3 in Denmark.
I really have no idea what to do anymore. And I cant send it in for repair, as the flash counter says 10 times.
Is ther someone here, with a very deep knowledge in Logs etc, as I can send Logs if I am explained what to do.
The short time the phone worked, did I really love it.
And also the chinese SIM can not connect from Denmark.
I would prefer all Logs etc in private email, but if we solve it, I will poste solutions and results here.
Best of regrads
Morten
As for the counter, install and run triangleaway - it can be found in the SGSII section of XDA.
Check that the sim card works (try it on another phone) and borrow another sim card (on the same network). It is amazing how many problems like this are due to a damaged sim card or just not connecting correctly. I had a friend who took the sim card out to flash their Samsung Galaxy 3 and put in the sim card wrongly and couldn't make a call.
Can you copy your contacts to or create one in the sim card?
I doubt that it is a problem with the EFS folder, ie no IMEI number because it was fixed with a china sim, but it may be. Is the IMEI number you get from dialing *#06# 004999010640000 or different from the label under the battery? If so then you have a EFS folder problem. There is an app that may fix it - it requires root - * HERE *
Mobile network
Hi
Thanks for the reply.
A:
I can make, copy, edit etc contact directly at the simcard in the phone, and also copy, edit etc from Kies to the Sim card. And yes. It is the simcard I can do those things at. Double checked that it was somcard and not the phone memory
B:
Double checked the IMEI number again.
Label phone same as *#06#
Further information:
In the first day, I tried many many things to get the phone working.
I searched the internet a lot, and I found some kind of help. Like with IMEI check, I should type a code like *#xxxx# or *xxxx* Stupid as I was, I did not write down the code, and also did not safe the page on the internet, so I have no idea what code I wrote. I am sure it was something regarding Mobile network or CSC.
Reg Triangle away.
My phone is no longer rooted, as I try to have it in original mode, so its ready to send to repair, if needed. Triangleaway needs the phone to be routed, right ?
And will that not require an unsafe kernel ?
After resetting, then I suppose I need to install an original kernel again, and will that not make the counter go to 1 ?
Any other ideas ?
Regards
Morten
can you be little clear....
no network or no data (internet) on your current network
1: do you have a locked phone or unlocked. [carrier locked when new]
2: no network will be no signals at all, no phone call....
3: no data will be you cant browse, send receve emails
4: counter can be fixed easy as now your on ics
Hi,
I got the same problem but different scenario
atifsh said:
can you be little clear....
no network or no data (internet) on your current network
1: do you have a locked phone or unlocked. [carrier locked when new]
2: no network will be no signals at all, no phone call....
3: no data will be you cant browse, send receve emails
4: counter can be fixed easy as now your on ics
Click to expand...
Click to collapse
1. my phone is unlocked(international).
2. signal show full, but no phone call
3. I don't use data, but wifi, and no problem with wifi.
Well, this : not registered on network only happen if phone idle for more than 3hrs, meaning phone just work normally if I don't let it idle for long time. This very frustrating as every morning after wake up I have to switch between airplane mode for phone working again.
Greatly appreciated for your help
Thanks in advance
P/s: currently on Slim rom(cm9). But have tried almost all custom rom found in xda, problem still exist. Even try to change CSC to my current country( Thailand) on stock DL7( included Thailand region), no luck. APN setting also change to default network provider.
Mobile network problem
Hi.
Please see my answers below
1: do you have a locked phone or unlocked. [carrier locked when new]
The phone worked before, and was not locked, but as I send a command to the phone, could I have locked it ? How can I check that ? And it does not give me any warning when I start the phone up.
When I try to make a call, it right away says: Dialling ...Call ended.
2: no network will be no signals at all, no phone call....
No mobile network. It is ONLY a problem with phone calls and reciving calls.
I have plenty of signal
3: no data will be you cant browse, send receve emails
Data is right now not working, WiFi works.
I cant get correct APN settings, as my provider sends this as system configuration to the phone, but cant recive it.
3A: My provided is named 3 Oister, and normally this provider is listed under Network operators. On this phone it is NOT listed. 3 Oister is using network of 3, and only network of 3 is listed.
If I pull down the menu from the topbar on the phone, it actually says 3 Oister, but 3 Oister is not listed under Network Operators.
On my other SG2, 3 Oister is listed in Topbar and under Network Operators.
I bought a new SG2 as well, and we are 2 persons using SG2 here.
4: counter can be fixed easy as now your on ics
How ? Can I do that without rooting and install different firmware ?
I do run ICS ver 4.03, updated by Kies.
In worst case, I will send the phone in for repair, but for sure, needs the counter reset.
Regards
Morten
Put a new firmware in the phone then probably wrong modem and CSC for your location .
Chinese sim unlikely to work 4000 miles away but that is easy to swap sim .
Rom counter for ICS use the search tool for the relevant post .
jje
Mobile network problem
Hi
Please find answers below:
Put a new firmware in the phone then probably wrong modem and CSC for your location .
As my counter says 10, you can see, I have tried this several times, and its also written in my first post.
Please send the code for check of CSC and changing CSC. As I remember it is set to be NEE.
Chinese sim unlikely to work 4000 miles away but that is easy to swap sim .
Chinese SIM works all over the world, as long as Roaming is allowed. And it works in the other phone. Now I have the Denmark SIM in, and same problem. Yes, I did close down the phone, changed SIM and started the phone again. Exactly SAME problem.
Rom counter for ICS use the search tool for the relevant post .
Would be nice to have the info written here instead.
regards
Morten
SG2Denmark said:
Hi
Please find answers below:
Put a new firmware in the phone then probably wrong modem and CSC for your location .
As my counter says 10, you can see, I have tried this several times, and its also written in my first post.
Please send the code for check of CSC and changing CSC. As I remember it is set to be NEE.
Chinese sim unlikely to work 4000 miles away but that is easy to swap sim .
Chinese SIM works all over the world, as long as Roaming is allowed. And it works in the other phone. Now I have the Denmark SIM in, and same problem. Yes, I did close down the phone, changed SIM and started the phone again. Exactly SAME problem.
Sim CSC Modem . Firmware .
Then your answer is hardware fault if above are ruled out as not a problem.
Rom counter for ICS use the search tool for the relevant post .
Would be nice to have the info written here instead.
Sorry i refuse point blank to search for someone else .
Neither do i have the relevant post bookmarked otherwise it would have been posted .
jje
Click to expand...
Click to collapse
SG2Denmark said:
Hi.
Please see my answers below
Regards
Morten
Click to expand...
Click to collapse
try this before you send for repair.......
get this stock for your network
http://www.hotfile.com/dl/149692036/21dfd27/I9100XXLPQ_I9100HTDLP3_HTD.zip.html
1: forget all your idea's do exact as i say
2: remove your sdcard
3: using cwm format system, cache, data, sdcard [system is a must]
4: remove battery / insert back goto download mode
5: flash the ROM you downloded using odin, after restart dont do any restores
6: wait for few minutes now dial this *2767*3855# [important]
dont restore any backups including titanium stuff.
if your phone works now put your sdcard back and do whatever now you want.
---------- Post added at 04:29 PM ---------- Previous post was at 04:24 PM ----------
Saisuay said:
Hi,
I got the same problem but different scenario
1. my phone is unlocked(international).
2. signal show full, but no phone call
3. I don't use data, but wifi, and no problem with wifi.
Well, this : not registered on network only happen if phone idle for more than 3hrs, meaning phone just work normally if I don't let it idle for long time. This very frustrating as every morning after wake up I have to switch between airplane mode for phone working again.
Greatly appreciated for your help
Thanks in advance
P/s: currently on Slim rom(cm9). But have tried almost all custom rom found in xda, problem still exist. Even try to change CSC to my current country( Thailand) on stock DL7( included Thailand region), no luck. APN setting also change to default network provider.
Click to expand...
Click to collapse
next time start your own thread........ this time im helping
do as i posted for the OP but instead of his firmware download your country specific firmware.
seems as a modem issue but can be sim related.
Mobile network problem
Hi again
Followed the guide very detailed
3: using cwm format system, cache, data, sdcard [system is a must]
Wiped all data in System and also Wiped Cache, using:
Root the Samsung Galaxy S2 GT-I9100 running XXLPQ firmware and install ClockworkMod Recovery: CF-Root-SGS2_XX_XEO_LPQ-v5.3-CWM5.tar
Done with Super User Granted.
4: remove battery / insert back goto download mode
Done
5: flash the ROM you downloded using odin, after restart dont do any restores
Flashed with Odin 1.85 in PDA: I9100XXLPQ_I9100HTDLP3_I9100NELP2_HOME.tar.md5
6: wait for few minutes now dial this *2767*3855# [important]
Done. Phone shows Factory Reset in big letters
dont restore any backups including titanium stuff.
Nothing restored.
Booted up, and automatic installed APK's
Same problem.
Only difference is that now the counter says 11 counts
But thanks for a detailed and well told possibility.
As I see it, the problem is connected to the standard the phone connects to the Mobile grid. As I told earlier, I made a stupid thing. I send a command with *#xxxx* in the phone, and I cant remember what code, and I did not save the page on the internet. I really think the problem is about a standard. That the phone is setup to a standard that the 3G net is not using in Denmark.
I can dump logs etc, if anyone can help. But I need to know how.
Regards
Morten
buddy your problem was.... network right? is it working now?
forget counter it will be fixed....later using triangle away with ics bootloader
---------- Post added at 12:06 AM ---------- Previous post was at 12:01 AM ----------
if your phone now works fine with calls send and recieve, manually add the apn to get 3G.
Mobile network problem
Hi
Nope. Did not solve the problem.
Just ran Triangle away, and moved the Firmware: I9100XXLPQ_I9100HTDLP3_I9100NELP2_HOME.tar.md5 to the SD card.
Will try now to install it by CWM
And then I give up. Will try to send it for repair ..... really a shame, as I really would have liked to solve it here
Cheers
Morten
Mobile network problem
Hi Buddy
It finds a lot of Networks, but cant connect to any of them
3 networks with 3G and 4 with 2 G
But not the Mobile network I need to connect to> Oister 3
My other SG2 finds that network without any problem
Cheers
Morten
I had the same problem too. At first I tought it was a rom issue, but it wasn't actually. I turned my phone off and removed and placed back my sim card and it worked.
Mobile network problem
Finished programming original firmware using CMW as source for Odin, after counter was reset to 0, and the pnone status is the same as before, but counter is 0.
So will try to send it in for repair.
Thanks to u all.
And SIM card has been removed several times, even tried with a different.
No luck at all
Cheers, and thanks again
Morten
Did you ever get to the bottom of this?
I've been using my phone in Brazil and now i'm in the UK, it's doing exactly as you describe.
...
How would you go about checking these?
Escy said:
How would you go about checking these?
Click to expand...
Click to collapse
Compare the IMEI that displays when you type *#06# to the IMEI printed on the label under your battery. They should be the same.
For your own sake, do NOT post what the IMEI under the battery actually is, whether it's the same as what's displayed when you dial *#06# or not.
As for checking IMEI blocking by the carrier, that should be obvious. Call your carrier.
Hey guys,
This is my first post here so please be nice I will try be as informative as I can!
Last week my aunt got a Samsung Galaxy S2 as an upgrade after my recommendation. She loved the look of things and liked how she could access Youtube and Facebook but then she got locked out of her phone completely and couldn't get back in because she didn't know her Gmail account.
After a bit of research I found out that I should do 'Hard Reset' and all should be back to normal afterwards, I did so and everything looked okay.
After giving the phone back to her my aunt said she no longer wanted it and gave it to me because it was too 'complicated'. Obviously I was overjoyed as my current phone does not even compare to this beast!
I put in my Orange sim, (hers was Orange too) turned on the Wi-Fi to update all the apps not even noticing that the 3g icon wasn't on. I could see the phone had some signal so I thought everything was okay. It was only when I tried to call my dad of the phone that I realised something was wrong. It said 'Mobile Network not Available'.
I have found many threads about 'rooting' or IMEI but I don't understand what they mean as I am a newbie in all of this.
I would send the phone for repair but it does not have insurance so that's a no go. The phone came unlocked too so I don't understand why it's doing this. The sim I put in works on my old phone so I'm pretty sure there's nothing wrong with it.
What should I do?
Looking forward to your replies
See * HERE *
Remove your battery and your sum card.
Wait 10 seconds put them back in and reboot.
If problem still exists go to
settings > wireless and networks > mobile networks. Select your carrier network.
Sent from my GT-I9100 using XDA
Thank you for your replies samgalaxys2 and dred_up, I appreciate it!
I tried doing what you said samgalaxys2 but nothing's changed, I tried doing it myself before but no luck
In reply to your questions on the other thread I can confirm that my sim works as it works on my old phone. I can also create contacts on the sim too.
I don't know what the EFS folder is but when I dial that number you said (*#06# ) I can also confirm that the IMEI is the same number shown in my settings and underneath the battery.
What should I do?
Wiska.
The fault = put your sim in the phone then not working .
First step has to be to get a new sim .
That would be followed by either a return to a service centre or via XDA a flash of new stock firmware .
jje
Have you tried the Access Point Names in the network settings, mine changed it's self after flashing a new rom.
Hello JJEgan, I have tried various working sim cards and it doesn't make a difference, I even tried a brand new T-Mobile sim. In the 'About Phone' section I can clearly see the Sim's name but it always says Out Of Service underneath.
I have tried that too s.d.oconnor, at times it doesn't work and when it does it says something like 'Network Updated' but nothing changes.
What do you guys mean by 'Flash of new Stock Firmware' & 'Flashing new Rom'
Sorry for the amount of questions guys, I have never experienced something like this before
Wiska said:
Hello JJEgan, I have tried various working sim cards and it doesn't make a difference, I even tried a brand new T-Mobile sim. In the 'About Phone' section I can clearly see the Sim's name but it always says Out Of Service underneath.
I have tried that too s.d.oconnor, at times it doesn't work and when it does it says something like 'Network Updated' but nothing changes.
What do you guys mean by 'Flash of new Stock Firmware' & 'Flashing new Rom'
Sorry for the amount of questions guys, I have never experienced something like this before
Click to expand...
Click to collapse
Stock - unbranded Samsung roms .
Stock Roms .and csc
http://forum.xda-developers.com/showthread.php?t=1075278
jje
Hmm okay,
I followed the thread and had to do it at-least 3 times before I could do it 'correctly'
I managed to get Ice Cream Sandwich OS on the phone and although I could now use the sims internet I can't use it to call or access my voicemail.
What can I do to fix this?
If I have to download a new rom could you copy the link because I think that maybe that's where I went wrong?
I am sorry but I tried my best as it is my first time doing all of this.
I think the Rom should be an XX as the phone and myself are in England plus my network is Orange
Wiska.
You can use the Dutch firmware XEN without problems...
Also is your fone a i9100P (NFC) or standard i9100?
Or take fone into Orange or a Samsung repair centre to have it checked out.
Hmm do you recommend I Flash it again and get XEN?
Do you think they'll repair it even though it has been flashed? I've got ICSandwich on it and I don't think Orange has released it yet lol
I tried to change the APN but nothing is happening
Wiska said:
Hmm do you recommend I Flash it again and get XEN?
Do you think they'll repair it even though it has been flashed? I've got ICSandwich on it and I don't think Orange has released it yet lol
I tried to change the APN but nothing is happening
Click to expand...
Click to collapse
If it was a Orange (UK) branded phone, then first download, install and run Triange_away app. This will reset the custom rom flashing counter and take away any triangle at boot up (if present).
Next you need to download and flash the BVKJ4 rom from * HERE * - it is the latest official Orange UK ROM. It will wipe the phone to factory setting and you will loose root. It may solve your problem, but if it doesn't it will put your phone back to valid warranty for the service centre.
Sorry for the late reply, the amount of work college gave us yesterday was just too much!
Thank you for the link fred_up but the links are dead
Thank you for trying to help though, I really appreciate it mate!
Anyone know what I should do?
Search for the stock rom you're after on Samfirmware.com.
Edit to add - Make a note of the rom details from Intra's thread (the one you were linked to where the links don't work), that will make searching Samfirmware easier.
Thank you MistahBungle!
I am downloading what looks to be the firmware I need right now so fingers crossed it works!
Many thanks for the help mate! I will keep you updated if it works or not
I tried the latest Orange one but that didn't do anything, I then tried using the Carphone Warehouse one and although the 3G internet stuff works I can't call or text!
This is so annoying lol, any advice?
The phone isn't locked or anything as my aunt gave it to me, what can be the problem?
Wiska said:
I tried the latest Orange one but that didn't do anything, I then tried using the Carphone Warehouse one and although the 3G internet stuff works I can't call or text!
This is so annoying lol, any advice?
The phone isn't locked or anything as my aunt gave it to me, what can be the problem?
Click to expand...
Click to collapse
toot the damn phone
had same problem , just wipe data/factory reset, and cache then make a clean install of ur rom , and request the APNs again from your carrier
at first u can just delete the APN settings of ur carrier and try to get them again from it
hello guys
I have a galaxy s3 and i cant make phone calls and send text messages. But my mobile data service still works flawless
Im on 4.1.2 base band i9300nelk2 build jzo54k.i9300xxemd2
my imei number is still present (no 00 or stuff like that) on status and serial number is still there
dont know what has happened working all good the other day and now its playing up. I have my efs backed up dont know whether its efs v1 or efs v2
I have been reading all day just done a full reset of the phone and cleaned the sim and re installed firmware with odin (never installed a custom road Just auto root last year this time and unrooted 3 weeks ago but was working fine till yesterday.
PLZ HELP THIS PROBLEMS IS REALLY A PAIN ( sry for the caps)
plz guys really need help this is doing my head in ( not registered on network)
I have cleaned my sim
reset factory setting
tried selecting mobile network settings
it was working perfect and then out of nowhere its saying this
plz really feeling down. was searching for a fix all night and yesterday
Have you tried flashing a different modem or reflashing your old one?
You did absolutly nothing new to the phone?
Sent from my GT-I9300 using xda app-developers app
tani786 said:
plz guys really need help this is doing my head in ( not registered on network)
I have cleaned my sim
reset factory setting
tried selecting mobile network settings
it was working perfect and then out of nowhere its saying this
plz really feeling down. was searching for a fix all night and yesterday
Click to expand...
Click to collapse
Suggest you start by reading the stickied faqs and guides .
Or take the phone to a service centre .
I have just rang tesco and my imei is not black listed. relief
I have not done any thing it was working perfect couple of weeks. i thought it might be tesco as they are upgrading networks now and then but no.
I have not put anything stupid in the phone or installed a custom rom.
I have just reinstalled the firmware via kies and still no luck it just says emergency calls only when i drag the top bar and not registered on network when i try make a phone call
When you say you have data...you mean you have data trough wifi? Or trough your privider?
Sent from my GT-I9300 using xda app-developers app
data throught my mobile sim tesco
tani786 said:
I have just rang tesco and my imei is not black listed. relief
I have not done any thing it was working perfect couple of weeks. i thought it might be tesco as they are upgrading networks now and then but no.
I have not put anything stupid in the phone or installed a custom rom.
I have just reinstalled the firmware via kies and still no luck it just says emergency calls only when i drag the top bar and not registered on network when i try make a phone call
Click to expand...
Click to collapse
This suggests you need to start at the beginning wipe phone and flash the correct stock rom for your network via Odin .
Its all in the faqs and guides alternative to reading is a service centre .
what modem do i install how do i know and how do i do that.
I have been reading around the forum and people are having same problem.
I was reading this thread is this anything to do with mine (http://forum.xda-developers.com/showthread.php?t=2529127)
is the same problem happening with s4s and notes
Dont know what country you are from...depends on where you live in the general tread there is a modem rill tread.
You can flash these through odin.
Or through custom recovery.
If you dont know/understand these terms you need to read up first
Read well!!!....if you dont know what you are doing you gonna mess it up more than it is now!
Or else take it for repair.
Sent from my GT-I9300 using xda app-developers app
im in the uk and the phone is on 3 network originally. currently its on 4.1.2 baseband i9300nelk2 build jz054k.i9300xxemd2
the imei is same as under the battery and serial number
what if eri version is unavailable and service state out of service
do you have to have root to install a modem