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Hi I am currently a T - Mobile customer and when I originally bought my Samsung Galaxy S2 with the company, I thought I could take advantage of using both the T - Mobile network and 2G services of the T - Mobile Orange Network.
However after successfully using it for the first 2 weeks, after my KE7 firmware update, I have an unbranded phone, it did not connect to the network anymore, stating, even if I manually select T - Mobile Orange in GSM mode only, Cannot registor with network, Unable to connect, then it states it is registered and yet I have emergency calls only stated and not either T - Mobile or even T - Mobile Orange. Then it will not connect to either network manually until I restart the phone.
I have since flashed my phone with various other firmwares, am currently on cognition s2 1.13, it's a great Rom, and still the same thing occurs.
I have contacted T - Mobile, they can't fix it, I have took the phone to a Samsung Repairer and they couldn't see anything wrong, stating it was a fault with Orange, as the guy in the shop's T - Mobile branded Galaxy s2 did the same.
Anyone solved the mystery, or is able to explain the issue to me?
It's doing my nut in, I have had phones like these for years, flashed them and enjoyed them, and usually work things out for myself, my last phone was an Samsung I8910, which was great with custom firmware support and I must say the Galaxy s2 is by far my favourite ever phone, but even my Samsung Omnia I8910 works properly on T - Mobile and Orange, and the latest and greatest phone won't!!
Have you tried flashing a different modem? Seeing as the cognition rom is based on I9100XXKG1, I know of a couple of forum members that have had trouble with the KG1 modem, and had to revert to the KF2 modem.
Worth a try? It won't wipe you phone of anything daft either.
List of official modems: http://forum.xda-developers.com/showthread.php?t=1131950
Before you do anything, can you dial*#1234# and just check what phone software is installed?
Thanks for the option Unfortunately I have tried the KE2, KE7, KF2 and KG1 Modems now, none of them have worked. It is really bizaar as the bloody thing works really well on T - Mobile, when there is coverage, plus the 3 and H is great speeds when they are in coverage, it just won't switch to Orange
mattisfaction said:
Thanks for the option Unfortunately I have tried the KE2, KE7, KF2 and KG1 Modems now, none of them have worked. It is really bizaar as the bloody thing works really well on T - Mobile, when there is coverage, plus the 3 and H is great speeds when they are in coverage, it just won't switch to Orange
Click to expand...
Click to collapse
one moment, I'm on t-mobile aswell.
text YES to 2121.
Homer moment: Doh, you cant text can you?
Just for reference, I'm with Orange and in my network list I have both "Orange" and "Orange and T-Mobile". I can connect to the Orange one fine, but not to the other one. It does switch to T-Mobile sometimes though. I've seen it do it.
Hi again, I have text yes to 2121, and it was working on my phone before. So yours has no issues then?
mattisfaction said:
Hi again, I have text yes to 2121, and it was working on my phone before. So yours has no issues then?
Click to expand...
Click to collapse
No, but I remember I used to have an everythingeverywhere app in data/private, which is no longer there.
I just texted yes to 2121 and now it lets me register on orange aswell as t-mobile.
stoney73 said:
No, but I remember I used to have an everythingeverywhere app in data/private, which is no longer there.
I just texted yes to 2121 and now it lets me register on orange aswell as t-mobile.
Click to expand...
Click to collapse
I just looked in data/private and do not have an everythingeverywhere app, plus I have just again text 2121 and still cannot use the orange network
Cheers for your advice though mate
johncmolyneux said:
Just for reference, I'm with Orange and in my network list I have both "Orange" and "Orange and T-Mobile". I can connect to the Orange one fine, but not to the other one. It does switch to T-Mobile sometimes though. I've seen it do it.
Click to expand...
Click to collapse
Cheers for the information
Unfortunately if I let mine automatically switch network, it switches to emergency calls only if I am out of a t mobile network range, not orange, and it used to switch to orange no problem
Then when it is in emergency calls only, I have to turn it on and off to get it to work at all, as it will not register back to T mobile
My last attempt......when you go into wireless/mobile network settings, is data roaming ticked?
stoney73 said:
My last attempt......when you go into wireless/mobile network settings, is data roaming ticked?
Click to expand...
Click to collapse
Yes it is, cheers for all your help. It's very frustrating and I can't fathom it out, so cheers for trying yourself
You don't need data roaming ticked in order to use Orange. T-mobile and Orange are both considered 'home' networks.
I'm on T-Mobile without data roaming ticked and it switches automatically to Orange without any issues. Might be worth phoning t-mobile up and seeing if there's some sort of issue with your account.
I installed Lite'ning Rom and found that I couldn't connect to Orange on my unlocked tmobile sim. Turned out that I had the "com.orange.authentication.simcard.permission" apk missing.
Downloaded it here:- http://www.contentsd.nl/apk/SimServicePermission.apk
and installed it with titanium and registered ok on orange.
Hope this helps.
dirobeshploppy said:
I installed Lite'ning Rom and found that I couldn't connect to Orange on my unlocked tmobile sim. Turned out that I had the "com.orange.authentication.simcard.permission" apk missing.
Downloaded it here:- http://www.contentsd.nl/apk/SimServicePermission.apk
and installed it with titanium and registered ok on orange.
Hope this helps.
Click to expand...
Click to collapse
I've just checked my simfree phone and it has the above apk installed. How on earth did you figure out you were missing this apk??
Joey2o11 said:
I've just checked my simfree phone and it has the above apk installed. How on earth did you figure out you were missing this apk??
Click to expand...
Click to collapse
Was browsing the list of stock apk's here:-
https://spreadsheets.google.com/spreadsheet/pub?hl=en_US&hl=en_US&key=0Ag43oj7rLQP4dENZcmhGN0ZUa3pHSENVeXlqUm5vV0E&single=true&gid=0&output=html
and noticed the "com.orange.authentication.simcard.permission" reference and when I checked via titanium it wasn't installed so I tried it and it sorted out my problem.
Hiya guys. Sorry to jump on this thread but I am having the same issue as OP. I'd just like to give you an update on what I know so far. It is a nightmare trying to speak to someone at T-Mobile who actually knows whats going on, but I was persistent and got through to an engineer who said that they are having transmitter problems in east anglia and surrounding areas...not sure if you are in that area or not. Unfortunately all the engineer said is that they are working hard to a. figure out what the problem is ang b. fix it! He also could not give me an ETA and said that the only way to get back onto the network is to reboot the phone a couple of times. Not ideal, but I though it was something to do with the VillainRom that I flashed...so here's stupid me flashing stock, bricking/unbricking the phone etc etc only to find out later that its not the phone...on the plus side I have amazing battery life now haha who would have thought ey!
Anyways, hope this information is useful to you all.
Steph
It is not a ROM issue - it is a T-Mobile/Orange fault
stephan.pieri said:
... I was persistent and got through to an engineer who said that they are having transmitter problems in east anglia and surrounding areas...not sure if you are in that area or not. Unfortunately all the engineer said is that they are working hard to a. figure out what the problem is ang b. fix it! He also could not give me an ETA and said that the only way to get back onto the network is to reboot the phone a couple of times. Not ideal, but I though it was something to do with the VillainRom that I flashed...so here's stupid me flashing stock, bricking/unbricking the phone etc etc only to find out later that its not the phone...on the plus side I have amazing battery life now haha who would have thought ey!
Anyways, hope this information is useful to you all.
Steph
Click to expand...
Click to collapse
Absolutely right Steph, it is not ROM related.
T-Mobile have acknowledged that there is a problem with registering T-Mobile customers on T'Orange cell towers.
I've been having this issue for a couple of weeks now (also in East Anglia), and after a lot of perseverance I got transferred to Level 2 support (Technical Support - not Customer Support) last Monday. They said there was a 'rectifier problem' on a mast in Henny Street, near Sudbury, Suffolk at the end of June and it has had a knock-on effect on other masts in the area. It was/is a level 2 priority for fix.
I wasn't happy with that explanation as it happens all over Suffolk!
Still with the issue on Thursday, I called them again and got straight through to Level 2 as they had marked my account as an on-going problem which Customer Support (in the Philippines) couldn't handle.
While explaining in detail the 'Your SIM does not allow you to connect to this network' problem the Guy I was talking to received an internal notification that they were aware of issues registering on T'Orange cells, that they'd known about it for 72 hours, have no idea what is causing it, and no eta to fix.
I've been using a forced connection to T'Orange for the last couple of days (poor T-Mo signal in house which always caused it to hunt for T'Orange anyway). Downside of course is that it won't get a 3G signal when forced into T'Orange mode.
Still happening today so need to give them another prod...
Oh, and I found this thread searching for answers - I don't have a Galaxy S, I have a Desire. Further proof that it isn't ROM related.
I'll update when I find out more from them.
Aaron
Just spoken to them again, problem is still on-going, they are still investigating and looking for more samples of the problem to try and isolate the issue. In light of that I would suggest anyone else having this to phone them and ask for Technical Support and register the fault - the more samples they have, the better chance of getting it resolved.
In other words, they still don't know what's causing it or when they'll fix it.
hi i have a samsung galaxy s2 on three network and i have tried to go through there customer support but tbh what a load of rubbish the guy didnt understand what i was on about.
imageshack.us/photo/my-images/809/screenshotal.png
the image explains what i am on about. it says i have 3 bars of signal but when i try to call or text it will say mobile network unavailable.
i am using Villain ROM 2.4.2 baseband KH3 and Kernal ninph 2.0.5
what can i do to fix this? is it a mobile problem or a network prob?
thanks
borris234 said:
hi i have a samsung galaxy s2 on three network and i have tried to go through there customer support but tbh what a load of rubbish the guy didnt understand what i was on about.
imageshack.us/photo/my-images/809/screenshotal.png
the image explains what i am on about. it says i have 3 bars of signal but when i try to call or text it will say mobile network unavailable.
i am using Villain ROM 2.4.2 baseband KH3 and Kernal ninph 2.0.5
what can i do to fix this? is it a mobile problem or a network prob?
thanks
Click to expand...
Click to collapse
You need to ask the network if they are having problems .
Have you checked /remade your network settings ??
Could be a rom problem a modem problem a sim card problem or even a CSC problem with wrong settings .
Check settings clean sim card that does not help put your phone back to a warranty state flash stock rom and clear rom counter . Test if faulty take to a service centre .
jje
Im on 3 also i have had a few times the same problem mate, lets say maybe 4 or 5 times, it usually happens if i lose my internet connection it still shows me having signal but cant make a call or sms. i got no answer from 3 either
Check the status screen. I get this and when it happens where it should say T-Mobile it says Emergency Calls Only. I figured my SIM card was at fault so wedged some paper behind it to hold it in place and the problem has almost completely stopped.
Sent from my GT-I9100 using Tapatalk
Rub the terminals on the sim card with a rubber to remove any static build up
Sent from my GT-I9100 using XDA App
Are you guys running an I-9100T from 3? All modems from any rom you install won't work with the T. You'll need your stock KF4 modem.
Get it here:
http://forum.xda-developers.com/showpost.php?p=15885779&postcount=329
I had a similar problem. Read more about it here:
http://forum.xda-developers.com/showthread.php?t=1225849
tried going back to kf4 still no luck its only in certain places in me house where it does it everywhere else i have 1 or 2 or none at all bars of signal
3 customer service rang me up told them i wanted cancel the contract bcus of it. they knocked the contract price down from £30 to £25.75 for the text 500 plan with them. bit annoyed that i can only get signal in certain places of me house but cant argue on the price as well as gettin the phone for free
because 3 dont have a 2g network in the UK so if you dont have 3g coverage it will show a network signal but you cant make calls or sms
I'm having the same problem but with o2. I lose signal regularly at home as I live on the perimeter, but when I get signal bars back againwhen i go into town, it tells me that the network is unavailable. I have to switch off and on again to re register and then it works fine again until the next time the signal is dropped... It's annoying in the morning because i can wake up and see full signal on the phone all morning, but people are trying to contact me and not getting through because in reality, the network is not connected! I'm sure o2 have a 2g network, so I would presume it's a phone issue...
Hi all,
I live in France using SFR network and I get the same issue here using KI3 but I had the same problem with KH3.
the behavior on the phone is network seems to be good everytime/everywhere but sometimes people who try to reach me go directly to my voicemail and I receive sms with some delays.
When network works again, I mean I don't see it but I know it because I receive a couple of sms at the same time and a call from my voicemail
it means that my phone seems to be connected to the gsm network but is not, It loose the gsm network...
If you can give me your experience.
thx
I've got the same issue. (tacticman), I'm also on SFR network, i had this since KH3, never before. Now i'm on KI3, it's still here.
I always use CF-Root kernel, i tried to wipe, restore old backups, it does not change anything. I also tried GS II repair tools, nothing too...
The only thing I found to solve (temporarly) the problem, switch to offline mode (mode Hors ligne in FR) and then disable it.
But the problem occurs very often, it's very disturbing.
My IMEI number is still here.
I have not moved or changed locations or anything but after updating the newest samsung firmware (on friday) my phone is now 100% of the time roaming. I've checked the network settings and it says Tmobile in there as it should (i'm on Tmobile in america with the i9300).
Is there something i did wrong? I updated it with Kies, what can i do to downgrade back to the old firmware if i get tired of this roaming business?
try changing your modem
Sent from my GT-I9300 using xda premium
Electricview said:
I have not moved or changed locations or anything but after updating the newest samsung firmware (on friday) my phone is now 100% of the time roaming. I've checked the network settings and it says Tmobile in there as it should (i'm on Tmobile in america with the i9300).
Is there something i did wrong? I updated it with Kies, what can i do to downgrade back to the old firmware if i get tired of this roaming business?
Click to expand...
Click to collapse
How did you be able to update your i9300 cause i am using i9300 and t-mobile as well. But no update for me at all.
I am located in NY btw so do you think I have to wait or not gonna get the update at all
Edit, Just updated mine via odin and working good
Red Wolf said:
How did you be able to update your i9300 cause i am using i9300 and t-mobile as well. But no update for me at all.
I am located in NY btw so do you think I have to wait or not gonna get the update at all
Edit, Just updated mine via odin and working good
Click to expand...
Click to collapse
I am not sure, but its funny my friend has the BLUE i9300 bought 3 weeks after mine, and he was not getting a notification of the update via kies either, but it did give it to me and my phone the exact day it was out (uk firmware).
about changing the modem, will I need to root for that? i prefer to run stock for now..
that's bizarre but it probably has something to do with the phone being an internation model with a uk csc, but i've used my S1 from the uk several times in the u.s. with t-mobile and never had that problem .....can only assume it is a bug
tmzbeme said:
that's bizarre but it probably has something to do with the phone being an internation model with a uk csc, but i've used my S1 from the uk several times in the u.s. with t-mobile and never had that problem .....can only assume it is a bug
Click to expand...
Click to collapse
Yea becuase when the phone arrived it worked great (even had a minor firmware upgrade the day i opened which was like june 15th ish or a few days later) and still worked great, no Roaming at all, then with last weeks update now it roams
It's worth pointing out that changing the modem will not work as a valid solution in this case. If one uses a non-LFB modem with the LFB ROM, the mic doesn't get used. One would have to also go to an older rom in addition to a different modem.
I'm having the same exact issue.
Need a solution.
Tried a factory reset. No dice.
Hi guys,
Didn`t find answer for my questions, so decided to link myself to similar topic.
Since the SW update I have done today my phone doesn`t lock to a network
When I go to settings to find a carrier manually, It takes about 2 minutes to find 4-5 networks available around, I am picking o2 UK (as I have a contract with them) and it says : Registering to o2 UK which takes about 4 minutes. After this it says : Emergency calls only and there is no status bars at all.
Master reset didn`t help.
What steps should I take ?
For you reference :
- Phone took from CPW in UK as sim free
- SIM Card used is from o2 UK (contract)
- I don`t want to flash anything, I would like to stay to stock ROM (if possible)
UPDATE : Chosen `Select Automaticly` allowed the phone to find signal, could make a call etc, but after 30 minutes lost signal again....
Kris
on AT&T / same firmware, no roaming issues.
Any fixes for this issue?
Hey guys,
any solution?
my phone is suffering from the same problem!
phone got from India,
however when i contacted T-mobile they said am not on roaming!
achalasawa said:
Hey guys,
any solution?
my phone is suffering from the same problem!
phone got from India,
however when i contacted T-mobile they said am not on roaming!
Click to expand...
Click to collapse
U Using it in india? Which network u using?
Any updates?
I did find out that the CSC that was applied by default was KOR. I went in and changed this to BTU using *#272*imei#, but still did not solve the issue.
Wondering if a repartition would help?
chri55tof said:
Hi guys,
Didn`t find answer for my questions, so decided to link myself to similar topic.
Since the SW update I have done today my phone doesn`t lock to a network
When I go to settings to find a carrier manually, It takes about 2 minutes to find 4-5 networks available around, I am picking o2 UK (as I have a contract with them) and it says : Registering to o2 UK which takes about 4 minutes. After this it says : Emergency calls only and there is no status bars at all.
Master reset didn`t help.
What steps should I take ?
For you reference :
- Phone took from CPW in UK as sim free
- SIM Card used is from o2 UK (contract)
- I don`t want to flash anything, I would like to stay to stock ROM (if possible)
UPDATE : Chosen `Select Automaticly` allowed the phone to find signal, could make a call etc, but after 30 minutes lost signal again....
Kris
Click to expand...
Click to collapse
If u do not wish to root then your only option is to take it back to the store, so they can fix, u bought the best smart phone available on the market and u can't make phone calls or browse internet(without wifi).
To my understanding, still no resolution on this..
My friends phone after being updated (he just got his first update after having the phone a month) is now roaming as well.. So this is definately something either with our network (t-mobile) or the recent updates.
I've just started living with it, but it sucks becuase it does silly things like makes me click 'download image' when someone sends me a picture message in text...
with the few bugs could be ironed out of this phone kinda frustrating.
I do have similar problems since I installed an update 2 weeks ago. at home the phone says it is roaming at work approx 6 miles away and with a different station I am connecting to it is fine.
t-mobile USA
Marshal said:
I do have similar problems since I installed an update 2 weeks ago. at home the phone says it is roaming at work approx 6 miles away and with a different station I am connecting to it is fine.
t-mobile USA
Click to expand...
Click to collapse
Thats interesting, no matter where I go i get roaming. Though a few times I have gotten the 'roaming' warning popped up, so maybe i went out of roaming and didnt know it? I'll keep a closer eye on it.
It is very frustrating and annoying. I've called T-Mobile and they said they would open a case with Samsung. If you guys could call too, we might get a fix.
I really suspect it is something in the CSC. Maybe if we could get the T Mobile SIII CSC and apply it?
Sent from my GT-I9300 using xda app-developers app
javacody said:
It is very frustrating and annoying. I've called T-Mobile and they said they would open a case with Samsung. If you guys could call too, we might get a fix.
I really suspect it is something in the CSC. Maybe if we could get the T Mobile SIII CSC and apply it?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
My suspicion is wrong. I pulled the TMB CSC from a T999 ROM and manually copied it to /system/csc/TMB, then used the CSC Selector App to change to TMB.
No dice. Still in Roaming.
Hi All,
I searched but I couldn't find anything as specfic as mine so here we go
I recently restored my s3 (i9300) to stock DLJ4 4.1.1 from UltimaROM, it all works fine. The modem is DLID by the way. My phone is unlocked, and i'm on the Three network UK.
After a few days however, my phone suddenly switched to emergency calls only, however, the emergency calls never had signal and there was no way for me to recover this initially, so I left my phone overnight and by morning I had signal bars for emergency calls.
I also put my sim card in another smartphone to check that it was fine - it was.
So this morning I put the sim into the s3 and eventually, after searching for searching for networks, restoring default apns etc. I got the phone registered on 3 again. However this dropped out again after say 5 mins. So I repeated, and then after 5 mins it dropped out again. Which is strange...It is also worth noting that sometimes, when I scan for mobile networks to try connecting manually, upon completing the scan it will connect for this 5 mins period and then drop out again. Also sometimes it won't connect to the internet at all, no matter what i do, and this is where I'm at now.
Any suggestions. Could this be a modem issue - but I want to avoid this because I just made the effort of going back to stock..
Thanks in advance
Check for
Wrong IMEI
Wrong Modem
Wrong APN setting .
jje
JJEgan said:
Check for
Wrong IMEI
Wrong Modem
Wrong APN setting .
jje
Click to expand...
Click to collapse
Thanks for the reply
First thing I did - they're all correct as far as I can tell
You should ensure that the firmware is available for your phone.
I know there are least three regions producing the GT-I9300 phone. They are China, South Korea and Vietnam. However, a large amount of product from Korea and Vietnam has the software problem so the phone bricks and they are most found from Taiwan and this also happens in some users in China. They need to change the components which is made in China in order to solve the problem. I don't know whether this happens in your country as well. Fortunately, I never heard this problem occurs in Korean version(SHV-E210S/K/L and SHW-M440S) although they are made in Korea.
Hello there,
I have been using Tesco Mobile with my Redmi Note 2 for a couple of months now and have had no problem. I decided to switch networks to a VPN called Life Mobile. They use EE's network in the UK. Since putting in the sim card today I have not been able to connect to the mobile network. I am wondering if anyone else on this network with this phone could help? I have called Life Mobile's helpline and all they wanted to do was run me through EE's apn settings. I had already used their app and also searched elsewhere on the web to find a few different APN settings but none of them worked.
One thing I'm wondering about if whether or not the custom ROM/firmware (MUI 7 I believe) that the phone shipped with (bought online from China by the way) is having anything to do with the internet problems. I get the feeling the customer service for Life Mobile were fobbing me off when they said that maybe my phone just isn't compatible with their network. Phone calls and texts work fine by the way.
Does anything think flashing the phone to the standard android ROM that's available would have any affect on the internet settings. I'm no mobile expert, and with the phone not being on general sale in the UK yet as far as I know, I would appreciate your help to get this internet/mobile data settings issues sorted, as I do use my phone for work.
Thanks in advance for comments and help.
I definitely know that the ROM that came with my phone from Gearbest was the worst piece of software that I have ever used in my life... ever. Check your MIUI build number and see if it's something like 5.xx.xx or 7.xx.xx. If it's something more like 77.55.66, then you have a knock-off and it may be eating your battery, performance, and experience (the original ROM Gearbest flashed on my phone had so much bloatware that the antivirus warned me about one of the programs every ten minutes, and heated up significantly on the home screen). If you have an unofficial ROM, try flashing a developer weekly or stable.
Hi all.
Well, would you believe it, I have spent a large part of the day trying to figure this out and finally I've done it. I'm not quite sure how but I've done it. I'll explain briefly to help anyone else who may be facing the same problem. It seems that changing the network preference setting within the sim settings from LTE to 3G did the trick. Life Mobile does not support 4G as far as I'm aware. That's no problem for me as I'm perfectly happy using 3G when necessary. After doing that and fiddling with the network settings, eventually reverting back to the automatic selection of the network as EE and using the APN default settings as given by the sim when it first was entered into the phone, things suddenly start to kick into life and we had INTERNET!
Thanks for your help in resolving this, and happy New Year to everyone.
same problem
Hi mate,
I'm having the same issue now on life mobile, I've checked all the settings are right but still not picking up mobile data. Any suggestions? Constantly restarting it hoping something will be different but nothing so far.
Cheers
bn09gp said:
Hi mate,
I'm having the same issue now on life mobile, I've checked all the settings are right but still not picking up mobile data. Any suggestions? Constantly restarting it hoping something will be different but nothing so far.
Cheers
Click to expand...
Click to collapse
Driving me crazy as well (on a Lenovo K3 Note). Still have the Tesco SIM in there. Was going to port the number on Monday, but might get them to take the damn thing back!
Tried all the suggestions above, but nothing working. Tried both SIM slots with and without the other SIM, but nothing. Grrrrr....
bn09gp said:
Hi mate,
I'm having the same issue now on life mobile, I've checked all the settings are right but still not picking up mobile data. Any suggestions? Constantly restarting it hoping something will be different but nothing so far.
Cheers
Click to expand...
Click to collapse
Well, they sent me a new SIM card and I had all the same problems until I switched on "data roaming" and it now works fine (it didn't do anything with the last SIM though, when I tried it in another phone, I had to have date roaming on in order to even get a regular signal- data still did not work). I have seen transient "R" occurring when the SIM was activated/deactivated so had suspected this as a problem.