I have an 8GB SD card in my Photon that used to show up just fine, but now the contents are no longer accessible. Under file manager, it says no SD card is present. But I also use App2SD and all the apps (games mostly) that I had moved over to it are still working. I can launch those games just fine and even in the App2SD app, it shows my SD card (total space and used space) along with all the apps on it.
When I take this same SD card out and plug it into my Win7 PC, all the old contents are still there (pictures, music, videos). I can view/listen to them just fine, so the SD card is good.
So I'm not sure wtf is going on. The only thing that I did that may have caused this was installing QuickPic. When I first launched it, it tried to do an index of all my content on the SD card. But now when I launch it, it says no SD card is present. I've rebooted several times, powered off/on, reseated the SD card, but the end result is the same.
Anyone have a clue on what I should do (short of formatting starting over)?
In file manager are you browsing to /mnt/sdcard-ext ?
I was able to browse there under QQPlayer, but it was empty. For File manager, I simply select SD Card (choices are Internal Phone Storage, SD card, Shard folders) and it says "Please insert memory card". But for further testing, I installed Zedge and moved it over to the SD card with App2SD. It still allowed me to do that and the app still worked.
Lemme guess....el cheapo no-name branded micro sd card ?
Wintec or some other crap ?
Time to go buy another....this one is toast with no butter
n2ishun said:
Lemme guess....el cheapo no-name branded micro sd card ?
Wintec or some other crap ?
Time to go buy another....this one is toast with no butter
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Click to collapse
Keep guessing, it's a Sandisk. And like I said in the OP, it works fine in the PC and in the Photon, as far as App2SD is concerned, just not with the rest of the phone.
gumbico said:
Keep guessing, it's a Sandisk. And like I said in the OP, it works fine in the PC and in the Photon, as far as App2SD is concerned, just not with the rest of the phone.
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Click to collapse
And this negates the fact it is a bad card exactly how ?
n2ishun said:
And this negates the fact it is a bad card exactly how ?
Click to expand...
Click to collapse
And you think it's a bad card exactly how? Are you reading my posts or just randomly responding with crap? If the best of your troubleshooting skills is to replace the suspect part, then point taken. However, I disagree.
So for other folks on the forum that have some basic troubleshooting skills, here's something else I've done to test. I've placed the SD card back into my old HTC Eris and the card works fine in there as well. So my guess is that the issue is somewhere in my Photon. Just not sure if it's the hardware or software.
Then live with a bad card
I have had issues with my sdcard, but not to the extent you seem to have. I swapped the Radioshack Photon for a Best Buy Photon last night to get a hunski back and backed all my apps up with astro. The only thing my new Photon recognizes are the pictures I had from the old Photon. My wallpapers, ringtones, apps, etc... are not seen by new one and Astro does not find any backed up apps. AND its a new 8gb ScanDisk. Weird.
Finally did a factory reset on my phone but still kept getting the same behavior. Called up Sprint, got a support ticket number and walked into a Sprint store for them to test it further. 2 other known good SD cards were failing to mount on my phone. Tried them on another new Photon and they worked, including mine. Luckily, I was within the 30 days period and was able to simply get my phone swapped out. POS Motorola...
Related
Hi have a Lexar class 10 sd card that I purchased ~6 months ago for my Evo. Had issues with other cards, and this was the one card that was rock-solid for me on the EVO.
This morning, my Photon started acting very laggy. Programs would refuse to launch, and it was generally having issues.. Upon rebooting, my sd card was gone..
In windows, the sd card has a partition, but requires formatting now this card was rock solid for me in the EVO, so concerned that it died within 24 hours of having it in the photon
-mark
No issue here from my 2 year old 8gig and it has been in since Sunday.
diomark said:
Hi have a Lexar class 10 sd card that I purchased ~6 months ago for my Evo. Had issues with other cards, and this was the one card that was rock-solid for me on the EVO.
This morning, my Photon started acting very laggy. Programs would refuse to launch, and it was generally having issues.. Upon rebooting, my sd card was gone..
In windows, the sd card has a partition, but requires formatting now this card was rock solid for me in the EVO, so concerned that it died within 24 hours of having it in the photon
-mark
Click to expand...
Click to collapse
I had problems with the same microsd card, and wound up having to RMA it. I've heard of others who have had similar failure issues. I'm highly skeptical that the Photon actively caused it, as opposed to just poor coincidental timing.
Beknatok said:
I had problems with the same microsd card, and wound up having to RMA it. I've heard of others who have had similar failure issues. I'm highly skeptical that the Photon actively caused it, as opposed to just poor coincidental timing.
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Click to collapse
re-formatted.. we'll see how it behaves..
(again though, 0 issues on the evo with this card..)
-mark
I'm a Sprint Launch Ambassador supporting the Photon and I would also recommend backing up the data on the SD card and reformatting it. Keep me posted on progress.
mattvalenz said:
I'm a Sprint Launch Ambassador supporting the Photon and I would also recommend backing up the data on the SD card and reformatting it. Keep me posted on progress.
Click to expand...
Click to collapse
it was corrupted to the point of not being able to see it in windows
A recovery program that I tried (EASUS recovery) showed the files and gave me the option of recovering them, but since I didn't have much on there, I opted to just format it..
-mark
wow! my wintec 16g class 10 stopped working today , going to see if comp recognize it .. no cool!!
Sent from my Mopho 4g using XDA App
While I do not know about the wintec card, but the Lexar one has been known to do this. There are a few xda threads scattered throughout the forum as well as over in Amazon that have mentioned the card as well as a few others that work for a while and then poof they act like this. it seems to be common with 32GB class 10. Another one that has issues is Patriot (see xda thread) but at least Patriot has acknowledge the issue.
TS
FYI. Estrong's File Explorer does not work correctly on the Photon. I have a 16gb sd card and Estrong's File Explorer will only detect 8gb of it. Use the factory installed file manager instead. I thought my card got wiped when I first got my Photon but that was the culprit. Windows showed all my files still intact.
tx_dbs_tx said:
FYI. Estrong's File Explorer does not work correctly on the Photon. I have a 16gb sd card and Estrong's File Explorer will only detect 8gb of it. Use the factory installed file manager instead. I thought my card got wiped when I first got my Photon but that was the culprit. Windows showed all my files still intact.
Click to expand...
Click to collapse
Are you sure you're not seeing the internal media partition?
Sent from my MB855 using Tapatalk
diomark said:
Are you sure you're not seeing the internal media partition?
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
All I know is that when in Estrong's File explorer I can switch between sdcard and phone memory and it only sees 8gb of my 16gb card. Im very familiar with Estrong's File Explorer. I've been using it quite a while. Not sure what else it could be because the stock file manager on the Photon sees all 16gb of my memory card.
If you're not seeing internal phone memory, internal SD card, and external SD card) three separate locations) then you're just not accessing the SD card correctly.
Try browsing to /sdcard-ext
Sent from my MB855 using Tapatalk
I have a microSD card in my phone and I don't have any problems with it not recognizing it. Maybe you have a bad card. Make sure the card works or the files you have are corrupted.
I a Sprint Product Ambassador and would love to look into this further to help. I need to narrow it down to any specfics I can get. So...
To anyone having the issue:
What was the brand? (i.e. Sandisk, Lexar)
Size of the card?
Any other information that may be pertinent.
One thing I noticed about file explorers in general, esfile explorer, astro, etc, they detect the internal memory as the sd card and not your actual sd card.
Also, I reformatted my sd card from my 3vo after backing it up, because in general when you put an old drive, or something similar into a new computer it may handle it differently than your previous computer did, in our case our phones. Now this may not be the case, but this is just my thoughts on how it may work. Which could in turn bork your card. Should be okay after a reformat.
Sent from the phone you wish you had, using the XDA Premium App.
Just had my SDcard become corrupted while in phone. Showed "Damaged SD Card" warning in Notification bar. I then had to reformat the card. It's working just fine now. I think perhaps some data while writing to card becomes corrupt.
Others report if you have similar issues.
My card is a 16GB Class 10 Patriot (I think)
Could be my card but only after I performed my 1st reset, this Houdini act started.
The content is still on the card but the Music & Gallery application will randomly decide you don't have any. Of course I panicked at 1st, even with a backup on the PC but looking in Astro file manager, it was all still there.
A little annoying.
Edit:
WTF, only Astro sees the content. Google Music didn't either.
Sent from my EVO using xda premium
I have a somewhat similar problem in that the phone reads the card but not the music.
Mine was after a restart as well (though it wasn't by choice, I was out Saturday night and pulled my phone out to see that it had reset and recovered from an error and wanted to send a report to HTC).
I assume you haven't made any headway on yours without a post, I tried removing and reseating the SD card but it didn't help. It reads the space correctly and everything, but nothing will read the MP3s on there.
Kind of annoying, really liked rocking out with the Beats on this phone.
U guys using the HTC app and what not? My phone has yet to have pics or music disappear.... Have you taken everything off your sd card did a scan for bad sectors on it and then did a full format on windows then on the phone...
Sent from my EVO using xda premium
It does come back eventually but it could be either bad sectors, the way the OS scans the new SD location or the card speed is slow. Like right now, everything is working fine. I might clean the card & keep the mp3s & pics on the root of the card.
I was going to get an 64GB sxdc card before the month is out.
Sent from my EVO using xda premium
Noiro said:
It does come back eventually but it could be either bad sectors, the way the OS scans the new SD location or the card speed is slow. Like right now, everything is working fine. I might clean the card & keep the mp3s & pics on the root of the card.
I was going to get an 64GB sxdc card before the month is out.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Yeah I know on the 3d and what not the card had issues often with things disappearing unroll I formated it and scanned it... Then eventually I had to swap it out lol I used it as a USB stick basically always transferring files...
Sent from my EVO using xda premium
Try this app out: https://play.google.com/store/apps/details?id=com.addz.mediascanner&hl=en
It'll force the OS to rescan the memory for media files.
If all else fails, try this. I had to do this when running into a similar issue.
Are you guys using quality sd cards or knock-off! I ran into similar problems with cheap eBay knock-offs.
I buy genuine SanDisk now and never have sd trouble anymore!
aliwho said:
Try this app out: https://play.google.com/store/apps/details?id=com.addz.mediascanner&hl=en
It'll force the OS to rescan the memory for media files.
Click to expand...
Click to collapse
It'll give that a shot
fachadick said:
If all else fails, try this. I had to do this when running into a similar issue.
Click to expand...
Click to collapse
I'll try this if the other fails.
gutrrob said:
Are you guys using quality sd cards or knock-off! I ran into similar problems with cheap eBay knock-offs.
I buy genuine SanDisk now and never have sd trouble anymore!
Click to expand...
Click to collapse
The card in my case is a 32GB SanDisk (no class listed) from Verizon.
Tried both & still getting a headache over it. Pissed that Astro has no problem seeing it but Gallery & Music play peek-a-boo with my content.
I seem to be the only one having this issue so I guess it's the speed of the card maybe? I hope anyway.
For now I moved my Photos & Music to the phone's 9GB.
I am having a similar issue. I've had my EVO LTE for 7 days and bought a new 32GB microsd card for it as well. After almost every restart or power off my sd card will unmount and I have to go into settings to remount it.
This also sometimes happens after the phone has been sitting for several hours, such as when I woke this morning (this is rare).
In my case it is either mounted and all date intact or NOT mounted and therefore inaccessible. The same card works fine in my EVO 3D so i'm thinking this is a bug in the ROM or perhaps the port for the card.
I'm LOVING this phone... getting great battery life, can't keep it out of my hands but there are a few annoying minor bugs so far but I do not regret purchase at all.
I have hardware version 003 and also suffer from the WiFi sleep bug even though I have it set to never sleep and have dedicated it to a single frequency (it sleeps whether on 2.4 or 5GHZ dedicated).
Beginning to wonder if this ROM has some issues managing services after prolonged idle times.
Via Settings>Storage
I formatted my card through HTC's Storage options in settings (done by 1. UnMount & 2. Earse Storage Card) & moved my music & photos from Phone Storage to Storage card.
I noticed Android will auto create folders so hopefully this act means things will work as intended.
So far so good.
I used this option exclusively to move the files rather than moving them by other means.
So far so good. Expecting the worst every 15 minutes, lying with the claim that I have nothing.
I had an issue with Google music not seeing mp3s on my sd card. Going to settings and erasing the cache/data fixed it.
fachadick said:
If all else fails, try this. I had to do this when running into a similar issue.
Click to expand...
Click to collapse
This worked great!. thanks for the help
Still doesn't work for me :'( I guess no music for me
Happened to me with my music and some photos after a reset or fresh flash..I noticed that for.some reason the files moved to internal storage ..I just copied and pasted the whole file where the music and photos were located to where the they were on my sd card..and it worked..I'm not used to having internal storage..taking a little while to get used to
Sd Card
I had this happen yesterday. Music and gallery disappeared. I am using the 8 gig card from my ogevo4g. I believe the problem is the card slot. If you push the card all the way down into the slot the intermittent disappearing of gallery and music happens. I pulled the card and put it back in but not pushing it all the way to the bottom of the slot and no more issues.
I love the phone but I'm not sure the htc build quality is there on this one like it was with the original evo?
I bought a no name 64GB Class 10 MicroSD card to replace my 32GB but I can't seem to get my data transferred over cleanly. I've formatted it numerous times (exFAT) both on my PC and my GNote. I have the 32GB card backed up to my PC. I've tried copying from my phone (32GB) to the PC (64GB) and vice versa. Sometimes it will go all the way through without a problem but always only some of the files and folders are copied correctly. Other times, it will throw one of several different errors and the stuff that looked had been copied will vanish. For example, this morning I was copying certain files, essentially one by one and checking in ES File manager to see if they were on the phone's external SD card (64GB) and they were. Then after doing this for a bout an hour it would hiccup and everything I'd copied over and verified with ES File Manager would be gone!?
If it matters, I'm running Windows 8 PC with 4GB ram and 1.31 TB of HD storage. On my Gnote i've tried it with both a stock ICS TW ROM and JellyBeer 4.1.0 with no joy. I've done a bunch of searches here and on Google but nothing seems on point. If it's a bad SD Card, how do I test for that?
When I had a weird problem like that it turned out the SD card was fake. This program determines your actual SD card size.
http://fightflashfraud.wordpress.co...ld-standard-in-detecting-fake-capacity-flash/
Other then that, fat32 is what you should use in Android. Maybe even try letting the phone format the card through settings/ storage. Be advised there will be data loss so backup anything beforehand.
scariola said:
When I had a weird problem like that it turned out the SD card was fake. This program determines your actual SD card size.
http://fightflashfraud.wordpress.co...ld-standard-in-detecting-fake-capacity-flash/
Other then that, fat32 is what you should use in Android. Maybe even try letting the phone format the card through settings/ storage. Be advised there will be data loss so backup anything beforehand.
Click to expand...
Click to collapse
Thanx! I'll check it out and report back.
DaElderGeek said:
Thanx! I'll check it out and report back.
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Click to collapse
Thanx Scariola! You were right. It was a 4GB card masquerading as a 64GB card.
DaElderGeek said:
Thanx Scariola! You were right. It was a 4GB card masquerading as a 64GB card.
Click to expand...
Click to collapse
sorry that this was the way to find out. No name high capacity SD cards would be a red flag.
I even had a couple that said Kingston 32gb which were actually 2gb. Flea bay and craigslist at its worst.
Thanks for reporting back. Hopefully more people are aware of the SD card validator link I posted now.
scariola said:
sorry that this was the way to find out. No name high capacity SD cards would be a red flag.
I even had a couple that said Kingston 32gb which were actually 2gb. Flea bay and craigslist at its worst.
Thanks for reporting back. Hopefully more people are aware of the SD card validator link I posted now.
Click to expand...
Click to collapse
The validator is certainly in my toolbox now. Thanx again. It takes forever to run on the large capacity drive but it was definitely worth. The white lettering is beginning to smudge. Really low class work. I'm getting my money back . . . I think. I think the poor schlub who sold it to me bought and is selling a bunch of them. I think he now knows how exposed he is.
I was putting music on my P769 and when I tried playing the new music, it would say it was a unsuppoorted format, it wasnt, it was a mp3. I tried other songs that I knew that would play and none of them worked. I then restarted th app and a song would play but once I tried another song it would do the unsupported format message again. I then restarted the phone, the phone then gave me the message in the notification area saying "Blank SD Card or Unsupported file system." I then tried mounting it, with no avail, it still wont work. I then factory reseted my phone and formated the SD card, and still that same message comes up. Also, before(and after) the restart, I would try to unlock the phone by pressing the power button the screen would start t turn on but automatically shut off, or it would go to a "snow" screen, but grey. Please help I need the SD card because of this phone's microscopic amount of memory!
I forgot to add that I tried the SD card in another phone and I had the same issue...
Get a new SD card. I had similar problems with my 32gb card when I got the phone. Bought a new class 10 16gb card and it works flawlessly.
Tablechair said:
Get a new SD card. I had similar problems with my 32gb card when I got the phone. Bought a new class 10 16gb card and it works flawlessly.
Click to expand...
Click to collapse
Mine is a 32gb too... I'm glad I got a good deal on it...
I did hear of other people fixing it... Or just restarting their phone multiple times... But the other problems happened right after... I was thinking that it may have been something malicious?
Sent from my LG-P769 using XDA Premium HD app
I got the 32gb card for like $9 on black Friday around the same time I got the phone. It was flaky right from the start, but worked in my laptops card reader. Made me think it was something with the phone. It eventually stopped working in my card reader as well. Pickup a good class 10 card and everything should be fine.
Sent from my LG-P769 using xda premium
jtragna said:
I was putting music on my P769 and when I tried playing the new music, it would say it was a unsuppoorted format, it wasnt, it was a mp3. I tried other songs that I knew that would play and none of them worked. I then restarted th app and a song would play but once I tried another song it would do the unsupported format message again. I then restarted the phone, the phone then gave me the message in the notification area saying "Blank SD Card or Unsupported file system." I then tried mounting it, with no avail, it still wont work. I then factory reseted my phone and formated the SD card, and still that same message comes up. Also, before(and after) the restart, I would try to unlock the phone by pressing the power button the screen would start t turn on but automatically shut off, or it would go to a "snow" screen, but grey. Please help I need the SD card because of this phone's microscopic amount of memory!
Click to expand...
Click to collapse
So just so we're clear, can you put the card in an SD card reader and transfer files to it from a PC? Can you play files off of it through an SD card reader to a PC (or another non-Android device)?
I'm far from an expert, but maybe try breaking the card into separate partitions with something like MiniTool Partition Wizard. The card might be formatted in a way that the phone isn't familiar with. There are a few other threads on the forums that can help suggest what kind of partition would be best for your needs.
I have a 32GB SD card, and it took me a long time of messing with this damn phone to get it to do what I wanted. Card would disappear, messages about "insufficient storage", media scanner freezing up, on and on. This phone has been one huge pain in the ass. Right now I am just using a remount script to swap my internal and external, but so far so good.
Ok guys after extensive searching...I'm having the exact same issues. I did more investigating myself. When I removed the 32gb card from the port I noticed the pins in said port were messed up, the last two looked disconnected. After fooling with it for a min I decided to use the card on my tablet to get files from it, unfortunately the tablet didn't recognize the card at all. I'm thinking my phone corrupted the sd card somehow. I have yet to try another card in my phone for fear of messing another up. I'm going to try to insert the original 32gb card and have it reformat like it's asking and see how it goes. If that fails I'm gonna try a lil 2gb card in it. Also, I've contacted LG and am awaiting a return call for a warranty repair because it looks defective, I haven't dropped the phone recently, and just bought the phone in March from Best Buy... I'll keep y'all updated on my progress and wish me luck lol!
Sent from my LG-P769 using xda premium
I am having this same problem with 2 32gb SanDisk Class 10 32GB cards. They are the red ones that Amazon sells.
Luckily I have a USB adapter for micro-SD cards. I transferred my data to Kingston Class 4 32GB cards.
kevev said:
I am having this same problem with 2 32gb SanDisk Class 10 32GB cards. They are the red ones that Amazon sells.
Luckily I have a USB adapter for micro-SD cards. I transferred my data to Kingston Class 4 32GB cards.
Click to expand...
Click to collapse
Alright here's my update, I have the SanDisk Ultra 16gb micro SD HC I u (red and grey), I think my sd card is going out as well, but I'm wondering if there might be more to the problem. Yesterday i took out the card and I placed it in my computer to move some file. It didn't pop up at first, I wiped it and place it back in the PC and it started working. Once done, i place it back in my cell and it was working fine. I went into CWM to flash a backup. I was doing some testing so I flashed two different backups. So today i noticed that the Sd card it not mounting, but when I'm in clockworkmod it is working fine I have rebooted and checked several times, it's mounting and operating on my PC & CWM but not when the phone is on. I'm thinking CWM might have something to do with it, not sure (might be a system restore). I was going from 4.0(ice) to 4.1(jelly) & back to 4.0. I'm currently restoring one of my jelly bean backups to see if the problem is solved.
Update:
my L9 is back on Jelly Bean and the SD card is working, it might have been a corrupted backup (or something went wrong with cwm). Md5 is good, but it's not as accurate as SHA-256 checksum. Y'all might want to check if your SD card is popping up on CWM.
Good info.
this is a problem that occurs when we upgraded from ICS to JB. once I upgraded my d card would not work. So I took it out and formatted it on the computer. Then I partitioned it with a program I have and it worked. JB and ICS having trouble with the sd card. If you go back to ics then don't reformat our you work have tip reformat when you flash jb.
Sent from my LG-P769(20d) using the xda_developers app. if I helped you please hit the "thank you" button.
Every once in a while my sd card acts stupid and deletes all my data, I had a question on why that happens. Also, I wanted to know why all of the sudden none of my music plays, it hasn't been deleted, but it keeps saying unable to play and I've been playing the same songs on it from before this ever happened. It's only the songs on my SD card and not my internal one.
Jeddi2x said:
Every once in a while my sd card acts stupid and deletes all my data, I had a question on why that happens. Also, I wanted to know why all of the sudden none of my music plays, it hasn't been deleted, but it keeps saying unable to play and I've been playing the same songs on it from before this ever happened. It's only the songs on my SD card and not my internal one.
Click to expand...
Click to collapse
Could be a bad SD Card. What brand are you using??
I've had this issue before, where my pictures would still be there, but any new pictures won't show up on the SDCard. If I tried to delete a file it'll magically re-appear. I found out it was a bad SD card.
I've had this issue twice (different SD cards) with a life expectancy of about 1 year for each card. The brand that I experience issues with were Sandisk 64GB Ultra.
After the 2nd one failed (the first one I couldn't get replaced) I contacted Sandisk via web chat and told them about my issue. I stated that this was the 2nd time it had happen and I was highly considering switching brands. They immediately offer me a free replacement. Which I took it, but in the mean-time of not having an SD Card I found a deal for the Samsung SD card (64GB Pro) for about 24 dollars. It was a deal so I took it, I haven't had an issue since.
Hope it helps.