[Q] The process com.android.phone has stopped unexpectedly - Android Q&A, Help & Troubleshooting

OH has a Desire S and has recently undergone an OTA software update, has been ok for a while but now comes up with the above error, have googled and most say is to do with mobile/networks and to do this that and the other, but unfortunately all the network options are greyed out, is there anything she can try without having to revert to a factory reset, in which case it may/could in effect happen again..
Any help will be much appreciated.

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[Q] android.process.acore

G'day guys,
Just today my phone began showing "The process android.process.acore has stopped unexpectedly. Please try again" Then I have to hit force close. It only happens when I try to view the "Logs" in the keypad, Logs, Contacts and Favourites area. I tried a factory reset which fixed the problem but shortly after the problem came back again. It's been rooted and I'm running a stock kernel "I9100XWKE7_Kernel" I'm not sure if one of the apps I have installed is causing this problem and I haven't installed anything new lately and I've yet to flash the phone again. I've googled and searched xda for a solution but to no avail.. Any help would be much appreciated.
Thanks.
I had the same problem on my HD2 and never found an answer. I assumed that something I'd installed had messed it up and ended up flashing another ROM to get rid of the problem.
If I'd spent more time with it I would have done a factory reset and then restored my apps 1-by-1 until the culprit was found. I didn't do this though, so I can only suggest that for now and see if it helps.
I took your advice and flashed my phone with the lightning rom and it has since been working 100% with an added bonus on battery life!! Thank you John!!

[Q] I need help please

Hi Everyone,
I have the Motorola Razr XT910 with Android version 2.3.6 (the latest update). I had issues with the signal since last update mid February. So after so many trials to solve the issue, I decided to do a factory resetting yesterday.What happened is the signal became better, but I receive a continuous message whenever I connect to the internet. The message says "Sorry! The process com.motorola.service.main has stopped unexpectedly, please try again." So I have to force close. I tried to search for a solution in the net but no help.
Kindly help me
flupo2000 said:
Hi Everyone,
I have the Motorola Razr XT910 with Android version 2.3.6 (the latest update). I had issues with the signal since last update mid February. So after so many trials to solve the issue, I decided to do a factory resetting yesterday.What happened is the signal became better, but I receive a continuous message whenever I connect to the internet. The message says "Sorry! The process com.motorola.service.main has stopped unexpectedly, please try again." So I have to force close. I tried to search for a solution in the net but no help.
Kindly help me
Click to expand...
Click to collapse
If you're rooted I would boot into recovery and wipe cache/system etc.
If you're not and don't plan to, then the only thing I think you would be able to do and hope it works would be to format internal storage and remove your SD card, do another factory restore and see if that clears it up.
Otherwise you're probably going to need to root so you have more control over the internal data to wipe and start fresh.
That process that is crashing is a core piece of the operating system. Something got borked along the way for some reason. Don't fret someone here much smarter than myself will be able to help you, just not at 11:30pm at night
IdowhatIwant said:
If you're rooted I would boot into recovery and wipe cache/system etc.
If you're not and don't plan to, then the only thing I think you would be able to do and hope it works would be to format internal storage and remove your SD card, do another factory restore and see if that clears it up.
Otherwise you're probably going to need to root so you have more control over the internal data to wipe and start fresh.
That process that is crashing is a core piece of the operating system. Something got borked along the way for some reason. Don't fret someone here much smarter than myself will be able to help you, just not at 11:30pm at night
Click to expand...
Click to collapse
Thanks for the help.
My Razr is not rooted so I'll try the 2nd option.
BTW, I'm in overseas now and it is morning time here.

No Solutions have workd yet: unfortunately the process com.android.phone has stopped

I hope this is the best place to post this. If not, I am very sorry. I have found a few posts with same message BUT all of them I found were when this happens after installing a rom or updating, etc...
I have a Virgin s2. I just have original stock rom, Ive done nothing at all to it. I changed out my batteries, turned it on, then after it got loaded I got a popup saying "unfortunately the process com.android.phone has stopped"! I restarted then as soon as i tried to do something, i received it again. I restarted again & didnt get message til I had opened google & was waiting for search results to come up when I got message saying something about couldnt find a mobile network (or something like that), then got the "unfortunately the process....." popup. It started popping up over & over, including when I got a phone call (which made it impossible to answer, however I was able to call them back okay). I have already tried:
taking out the sdcard;
booting into recovery then wiping the cache partition;
booting into safe mode.
The popup &problem still continued. Oddly, after my husband ran "CM Security" though it found no problems, it was a little bit before it did it again and even now it doesnt popup quite as often as it had been but it still is enough to probably make the day at work very aggravating lol.
Please say theres still some hope! I'm not able to buy another phone right now. I am capable of doing anything possible to save it if you just tell me what would be best to do. I saw somewhere when I searched Google say that installing a custom recovery would probably fix it. If so, please point me to where I can find all the necessary things &instructions I need. Or if it would be better to do a factory reset, please tell me how to do it on this phone (or if I just need to go to recovery & simply do it).
ALSO I do have an identical s2 except it is Sprint & I havent came across a detailed guide for flashing the s2 from Sprint to Virgin that doesnt require the newest paid version of cdma workship, which i cannot currently afford.
Thank you for your time & assistance.
FIXED (at least so far)!
SOLVED!!! (I hope:fingers-crossed
Went ahead & just backed up contacts to sd card, then did a Reset through Recovery. So far no "Unfortunately the process com.android.phone has stopped" message. :highfive:
gdownloads said:
SOLVED!!! (I hope:fingers-crossed
Went ahead & just backed up contacts to sd card, then did a Reset through Recovery. So far no "Unfortunately the process com.android.phone has stopped" message. :highfive:
Click to expand...
Click to collapse
Great to hear you fixed (or partially fixed) your problem. The problem with updating stock roms using OTA or kies is that sometimes a factory reset or clearing the cache is required to remove some left over apps or unneeded files that might potentially make your phone give errors (like the ones you were experiencing). It is highly unlikely it is a software issue, unless it was a dodgy download, moreover unfinished file deletion or unneeded files would have caused this to happen.

LG G4 Unfortunately com.android.settings stopped working

i have LG G4 h810 5.1 official then after i update it to marshmallow using auto updates and when i clicked on security option in settings then i get error "Unfortunately com.android.settings stopped working" i try factory reset many times but nothing happens i think that the latest update which i applied to my phone has an error inside it.
can someone help me ?
same issue here man, i had been browsing all over internet trying a lot of solutions, none of them worked i tried to root the phone, install a new firmware, i cant find the right firmware for it. is there somebody who can help us?
I'm stuck with the same issue... How to fix it...
Have you guys tried other firmware such as Lineage os or cyanogenmod?
I'm stuck with same issue... Can't install apps from unveriffied source.
I also have been on this issue of setting app crashing when I try enter "Apps" in settings and click on any app, for weeks trying to fix it, including factory reset 10 times, clearing cash and starting new account on my phone, after I noticed it on my seldom used LG G4. But now it looks like I finally fixed it a minute ago (my com.android.settings stopped crashing, at least for now.) I used free App Manager by AndroidDeveloperLB from Google Play Store. It has option... something like uninstalling updates (or rolling a selected app back to the original installation). I uninstalled the update, and app "Settings" stopped crashing. Now I am waiting to see if system will install this update again, and if it causes crashing again... then I will think what to do... If crashes again, then I guess I will have to do a research and block updates for this app somehow)
Am stuck with same problem too. Cant install apps or set a lock code for my LG G4 H810 from ATT running on Marshmallow
i have LG G4 h810 5.1 official then after i update it to marshmallow using auto updates and when i clicked on security option in settings then i get error "Unfortunately com.android.settings stopped working" i try factory reset many times but nothing happens i think that the latest update which i applied to my phone has an error inside it.
can someone help me ?
I just fixed this issue on mine, only thing I did was restore my system through twrp. I made backups of prettymuch everything while the phone was experiencing bootloop because I guess I stopped google play services with airfrozen. Seems to have that effect anyway... So before factory resetting, decided to do a backup of system and data and prettymuch all the essential things, then reset and got the problem popping up in a fresh reset phone. Strange that my original more hacked and unlocked rom seemed not to have it... I couldn't enable debugging so I had to resort to twrp to figure out what to do and took a gamble and restored the system. Wow, so shocked when it showed up normal again.
So only take away is that the problem is isolated in the system part not data. If it is something to do with google play store and maybe I rolled things back to a previous version, I have no clue. Wish I could say for sure. If you don't have twrp, get it and you'll be back up in no time in some form I'm sure..

Impossibly persistent problem even after reset

I have a Sprint Note 3 and I am having the dreaded "Unfortunately, the process android.process.media has stopped" problem.
I tried every single fix I found online. Even the stupid ones I new wouldn't work. I finally caved and did a full wipe. Low and behold, on the very first setup screen the error message immediately popped up.
I am stock (whatever the latest version is) and rooted.
If factory reset doesn't work I don't know what else would work. That's usually the last recourse. Any suggestions? HELP!
Do I maybe need to re-flash the stock rom? If so, can someone please provide a link?

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