Hello all,
I have had no data connection in the last few days. solid signal, but no data. i have done almost everything i can do and still the same result. switched back to Rev.A and i can get 3g "ok", not sure whats up. Any suggestions? I also reflashed the Mr2 radio and no change.
Another thought is my SIM card might have taken a dump. Id be willing to take it into verizon and get a new sim but dont want to unroot, revert to stock. got way to much going on with my phone to just start from scratch again : ( just so i can "try" if a new SIM would work. what would happen if i took my rooted thunderbolt into a verizon store for a new SIM card?. Would they Deny me service?or put a note on my account stating i have rooted and voided my warranty?. Just curious as to what would happen. they would deffidently notice right off the bat because of my sense 3.0 rom, kernal, gingerbread, signal icons,lock ring,signal bars, spash screen, boot animation and sound, etc...
need help guys! thanks in advance! : )
Well I know you said you don't want to but just make a nandroid backup before you unroot and stick it on your pc for safe keeping. Then when you are re-rooted just wipe everything and restore the backup and you are EXACTLY where you were before. Plus with Revolutionary re-rooting takes all of 5-10 minutes.
Sent from my HTC Thunderbolt
Talk to the guys there. Get a feel for them... The guys at the shops near me couldn't care less about a rooted device. As long as the software isn't the issue, which a bum SIM shouldn't be, they shouldn't really care. I'd feel them out a bit before assuming unrooting is a must. You might get lucky.
I will send this thread up. This is exactly the problem I am experiencing. The Thunderbolt has perfectly good network signal but data connection is not working. It complains about "SIM card not found" when entering the Settings and APNs. The SIM card is detected by the device otherwise, it's possible to save contacts to it and retrieve them. But 4G data is completely dead.
I visited a VZW store yesterday and received a new SIM card but the problem is still there. I have also tried to reflash to the latest leaked radio without any solution.
The ROM used is the latest Synergy Nightly.
I begin to consider the possibility of restoring the Thunderbolt back to stock and get a replacement but it would be good if this problem can be solved.
THUNDEROID said:
Hello all,
I have had no data connection in the last few days. solid signal, but no data. i have done almost everything i can do and still the same result. switched back to Rev.A and i can get 3g "ok", not sure whats up. Any suggestions? I also reflashed the Mr2 radio and no change.
Another thought is my SIM card might have taken a dump. Id be willing to take it into verizon and get a new sim but dont want to unroot, revert to stock. got way to much going on with my phone to just start from scratch again : ( just so i can "try" if a new SIM would work. what would happen if i took my rooted thunderbolt into a verizon store for a new SIM card?. Would they Deny me service?or put a note on my account stating i have rooted and voided my warranty?. Just curious as to what would happen. they would deffidently notice right off the bat because of my sense 3.0 rom, kernal, gingerbread, signal icons,lock ring,signal bars, spash screen, boot animation and sound, etc...
need help guys! thanks in advance! : )
Click to expand...
Click to collapse
Theres a issue with some roms not being desprinted enough and flashing them can corupt the vzw setup. Either flash back to orig and reroot or do the ##whatever and make sure your data config is right. If i helped and im sure i did click thanks
Sent from my ADR6400L using xda premium
Related
Any ideas? I have a Plain Jane rooted TB that has been stuck in 1X despite (in order):
- rebooting
- pulling battery
- restoring a known good saved ROM from ROM Manager
- toggling enable on RevA
- installing jcase's rooted 1.70.605 OTA and MR2 radio
- factory reset
I am in midtown Manhattan. I should have stellar 3G/4G. Is there anything left to do but return the phone to VZ?
Bluecat.NYC said:
Any ideas? I have a Plain Jane rooted TB that has been stuck in 1X despite (in order):
- rebooting
- restoring a known good saved ROM from ROM Manager
- toggling enable on RevA
- installing jcase's rooted 1.70.605 OTA and MR2 radio
- factory reset
I am in midtown Manhattan. I should have stellar 3G/4G. Is there anything left to do but return the phone to VZ?
Click to expand...
Click to collapse
You should check your settings and see if your mobile network is on(obvious answer and I feel like you have probably done that). Make sure you dont have any apps that are turning it off i.e. juicedefender or any other apps that control your mobile network. It could be the ROM you are using so try and use your stock ROM and see if you get 3G/4G in that. Make sure your SIM card is in properly. I do not know if that will be an issue but it could help. Also along with ROMs make sure the ROM you are using is friendly with the radio you are using. I can not think of much else. Google it too and search this forum or others that might help too! Good luck.
The simplest and most obvious possibility that still has to be asked: Do you have the back cover on the phone?
wichi2010 said:
You should check your settings and see if your mobile network is on(obvious answer and I feel like you have probably done that). Make sure you dont have any apps that are turning it off i.e. juicedefender or any other apps that control your mobile network. It could be the ROM you are using so try and use your stock ROM and see if you get 3G/4G in that. Make sure your SIM card is in properly. I do not know if that will be an issue but it could help. Also along with ROMs make sure the ROM you are using is friendly with the radio you are using. I can not think of much else. Google it too and search this forum or others that might help too! Good luck.
Click to expand...
Click to collapse
I have the Stock ROM w/corret radio and yes mobile is on, airplane mode off. Also tried pulling the battery. This sucker stuck on 1X for dear life.
FreemanB said:
The simplest and most obvious possibility that still has to be asked: Do you have the back cover on the phone?
Click to expand...
Click to collapse
yes, back cover is on
I had the same problem you did. I used Bamf 3.0 and flash the newest leak radio. My phone all of the sudden the next day dropped 3G. I went into the VZ store today and told them my sim card died and they gave me a new one. It working now, so I said unroot your phone like I did and get a new sim card. Make sure you update to their newest software before going into the store.
Seem like alot of people on the forum are saying they are not getting 3G/4G lately after the new radio that was out. I got my radio the day it was leak.
gammagogeta said:
I had the same problem you did. I used Bamf 3.0 and flash the newest leak radio. My phone all of the sudden the next day dropped 3G. I went into the VZ store today and told them my sim card died and they gave me a new one. It working now, so I said unroot your phone like I did and get a new sim card. Make sure you update to their newest software before going into the store.
Seem like alot of people on the forum are saying they are not getting 3G/4G lately after the new radio that was out. I got my radio the day it was leak.
Click to expand...
Click to collapse
Thanks. But I had my problem before I flashed the new radio. I've been using the original plain jane root from back in March. It worked two nights ago, was stuck in 1X the next morning.
Since I now have the new OTA stock is there an easy way to get it out of root or should I just follow the sticky instructions and go all the way back to original ROM?
Instead of taking it in you could also just give them(verizon) a call. I know they can see if your phone is rooted from there and many verizon workers have theirs rooted and might be able to help you!
Yeah mine worked 2 days ago too but yesterday it died I was using bamf for a while now. I flashed the radio before that too, all of the sudden it just dropped. The guy at VZ store told me that never happened before that a sim card just die like that.
wichi2010 said:
Instead of taking it in you could also just give them(verizon) a call. I know they can see if your phone is rooted from there and many verizon workers have theirs rooted and might be able to help you!
Click to expand...
Click to collapse
Thanks, but I spoke to VZ last night. The rep was nice and all but said the factory reset should fix the problem (it didn't) He said the next step would be to replace the phone. I might call again tonight to see if I can bump up the tech support ladder to someone more knowledgeable. Still hoping someone here could help me out.
Like I said, I had the original plain jane root that everyone did back in March when the phone came out. No reason for it to suddenly get stuck in 1X the other day.
Ive had that problem twice now. The first time my 4g antenna stopped working for whatever reason. I replaced the battery cover and it worked again for a few days. When it stopped again I called verizon and they sent me a new phone which is probably what youre gonna have to do.
So... VZ is next-day mailing me a new phone. I wanted to exchange it in the city but they said once you have the phone for more than 14 days exchanges have to be done by mail. Still, I'd love to know why the phone died.
My co-workers phone service got cut off recently, and after it was re-connected, she lost 4G. I had her on Synergy 255 and had the latest radios I found which was CDMA: 1.48.00.0906 LTE: 0.01.78.0906. Even when I updated her to Synergy 262, the problem persisted.
Anyone know what might have happened, I know the recent OTA update for gingerbread has been giving people problems, is it possible the OTA update problem also affected her phone since she was already in gingerbread?
I just put BAMF Forever 1.0.7 on her phone, and it's still only able to connect to 3G, is the problem on verizon's side?
Check your settings in say an app like LTE on/off make sure she is in LTE mode or cdma/LTE
Sent from my Thunderbolt using XDA App
Grnlantern79 said:
Check your settings in say an app like LTE on/off make sure she is in LTE mode or cdma/LTE
Sent from my Thunderbolt using XDA App
Click to expand...
Click to collapse
tried to put her on LTE mode only a few time before, and she can only get 1x speed.
Unroot it, return to stock with the full RUU and see if its busted. If it is you probably have a bad radio in the phone...I had to send my first TB back a week after I got it for this reason.....
Customer service was very helpful believe it or not, just make sure you tell them you have already done a hard reset on the phone, done the OTA's and 4G still doesn't work. The will ask you your build number, etc. to make sure it matches what's "in the system".
So just return to unrooted Froyo, do any and all upgrades to get it current, if it still doesn't work you should be able to get a new phone.
wrich73 said:
Unroot it, return to stock with the full RUU and see if its busted. If it is you probably have a bad radio in the phone...I had to send my first TB back a week after I got it for this reason.....
Customer service was very helpful believe it or not, just make sure you tell them you have already done a hard reset on the phone, done the OTA's and 4G still doesn't work. The will ask you your build number, etc. to make sure it matches what's "in the system".
So just return to unrooted Froyo, do any and all upgrades to get it current, if it still doesn't work you should be able to get a new phone.
Click to expand...
Click to collapse
I'm hoping I don't have to go there, but it seems I'm not the only one with the problem, since I found some people with similar dilemma on the radio thread.
Sent from my HTC Glacier using XDA Premium App
Sim card
Another idea is that the sim card is dead.
Verizon 4G sim cards can't be reactivated once their deactivated, this happens when you try activate a 3G phone on verizon from a 4G phone, the sim will be dead in 24 hours, I'm guessing the problem may be the same here, once the SIM was disconnected in the system, it can't be reactivated.
Unfortunately to get a new sim, you'll still have to return to unrooted stock to get support from Verizon, but I expect the phone itself is just fine.
Verizon employees are still somewhat inexperienced dealing with these 4G sim cards from what I've seen in stores, so they may have failed to account for that when they reactivated the service.
That seems more likely to me than the phone just happened to break when the service was disconnected.
Did you ever try just flashing another radio? It's worth a try. I would try flashing the radios from the 1.70.605.0 build.
movielover76 said:
Another idea is that the sim card is dead.
Verizon 4G sim cards can't be reactivated once their deactivated, this happens when you try activate a 3G phone on verizon from a 4G phone, the sim will be dead in 24 hours, I'm guessing the problem may be the same here, once the SIM was disconnected in the system, it can't be reactivated.
Unfortunately to get a new sim, you'll still have to return to unrooted stock to get support from Verizon, but I expect the phone itself is just fine.
Verizon employees are still somewhat inexperienced dealing with these 4G sim cards from what I've seen in stores, so they may have failed to account for that when they reactivated the service.
That seems more likely to me than the phone just happened to break when the service was disconnected.
Click to expand...
Click to collapse
You we're exact on the mark about the sim registration. I told her to replace the sim. And sure enough it worked after it was activated. Glad I didn't I have to resort to going stock and unrooting... She probably would've beat me up...
Sent from my A500 using XDA Premium App
i have tmobile and i keep getting no service on top, i dont know what to do, im running ICS OTA, and i flashed the eng hboot now i cant get service.
Is that all you really did? Just flash ENG hboot?
yup, lol. it sucks, called tmobile also, was on stock and they just told me to hard reset.
How did you flash the hboot? Via hboot or some other way? Though that's pretty much the easiet.
yep. i can normally fix anything i do to my amaze, but one minute ill have 4G working next thing it reboots, and i can't connect to mobile network, I switch it on and it only says turning on... and it sticks like that. and sometimes if it reboots it just says no service. like at all. i can Tmobile 4 times now. and yet, nothing. weird.
flashing a different hboot has no effect on your signal.
yesh, i know, just thats weird. It started on saturday, and until now, like when im asleep, it'll turn off service, or it'll reboot by itself, wake up saying send report to HTC, and on top where it has the carrier it says NO SERVICE.
Deleted - Wrong thread
Just reflash a stock RUU or restore your backup if you made one, probably messed some file up by accident, somehow.
yeah, i did that. flashed gingerbread, updated to ics OTA, still being dumb.
alobear said:
yeah, i did that. flashed gingerbread, updated to ics OTA, still being dumb.
Click to expand...
Click to collapse
Open the back of you phone and make sure the contacts are all clean on both the cover and the phone, then try again, if not call tmobile, it's probably a faulty device or something. Never heard of that happening, even after reflashing complete stock.
yeah i know its weird, and i had this device since november, which RUU would you recommend i flash? maybe the one i flashed like you said was faulty,
Once you flash a basic stock, you should be fine, maybe it's a hardware problem, phone fell down anytime lately?
Dark Nightmare said:
Open the back of you phone and make sure the contacts are all clean on both the cover and the phone, then try again, if not call tmobile, it's probably a faulty device or something. Never heard of that happening, even after reflashing complete stock.
Click to expand...
Click to collapse
I have the same problem but ive only installed the leaked Ruu then the official ota so basically my phone is un-adulterated besides the fact that is bootloader unlocked w S=on everything works good but signal sucks where my old MT4G had 3bars (4G) my amaze has one or goes to 2g even an x from time to time, for now im looking everywhere for a fix
Sent from my HTC_Amaze_4G using XDA
yrv_13 said:
I have the same problem but ive only installed the leaked Ruu then the official ota so basically my phone is un-adulterated besides the fact that is bootloader unlocked w S=on everything works good but signal sucks where my old MT4G had 3bars (4G) my amaze has one or goes to 2g even an x from time to time, for now im looking everywhere for a fix
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Is your phone dropping calls? Are you Missing call or text? I doubt it, it's not that the ICS OTA made our signal worse, it's just that they finally fixed the signal itself to show exactly what signal we're getting and not just random numbers, as long as no calls are being dropped, etc. Why try to fix what's not broken?
i finally got everything working except for mobile network, my phone would reboot when i would try to refresh my twitter, i saw a thread on someones mobile network not working, im going to see there.
Do you mean your data isn't working? Check your apn settings, mobile network and data are not the same dude.
nothing was working at first, couldnt call of receive, now i can but mobile network is still buggy.
I am running the newest version of viper 4g, 2.02 on my LTE. We had an upgrade so I thought I would try out the galaxy S3, dont ask me why. I was going to give my daughter the LTE. They put the new phone on my phone number and when they tried to put my daughters number on the LTE they never could get it to work. After making several attempts at puting my daughters number on the LTE without any success they said the problem was the phone was rooted and they gave me the phone back.
Do I need to go back to stock to solve this problem? Any help or ideas I would be very grateful.
Thanks.
Factory reset should work. It isn't because your phone is rooted. That changes nothing. Try a stock rom and/or a factory reset.
A factory reset won't help, but you may have to load a stock style rom. Viper is a probably too customized for the Sprint rep to figure out. Being rooted has nothing to do with it.
Sent from my icrap 2 using Tapatalk HD
They did a factory reset in the store and that didnt help. I will install a different ROM and see if they can get it going from there. Thanks.
Anyone know which ROM is closest to stock?
Yeah, just flash the stock odexed rom and you will be able to activate it.
http://themikmik.com/showthread.php...Stock-Rooted-Based-on-Latest-OTA-(Odexed-Only)
Flashed that ROM and took back to sprint and it activated perfectly. They had me worried for a minute yesterday, that had never happened to me before and I have been flashing roms for years. Mostly windows mobile stuff though, glad android is no different. Thanks for the replys.
stay home
Next time call Sprint, they can do the activation on the phone if you ave the ESN number. Gas is expensive
Or swap from the website, they don't charge activation fees for their sweet swap feature.
So a few days back I decided to install cloudy and messed with the build.prop a little bit. I was having 3g and roaming issues so I decided to try jasmine v2. Same issues there as well. Then I went back to v1.1 and now I'm back on fully rooted stock. My problem is if I fully pull the battery, wait a few seconds, and then boot back up I am able to get 4g for about 10 seconds or so, after which time the phone always mysteriously jumps back to 3g and never leaves from there. Seriously weird. While I was having the issues with Cloudy I dialed *228 because I read something about updating the preferred roaming list (and looking back I realize I shouldn't have done this!), but I always get 4g for a few seconds after booting up still...it just always goes away. Anyone have any useful suggestions?
I'd stop by a verizon store or give them a call and get a new sim card.
ohlin5 said:
So a few days back I decided to install cloudy and messed with the build.prop a little bit. I was having 3g and roaming issues so I decided to try jasmine v2. Same issues there as well. Then I went back to v1.1 and now I'm back on fully rooted stock. My problem is if I fully pull the battery, wait a few seconds, and then boot back up I am able to get 4g for about 10 seconds or so, after which time the phone always mysteriously jumps back to 3g and never leaves from there. Seriously weird. While I was having the issues with Cloudy I dialed *228 because I read something about updating the preferred roaming list (and looking back I realize I shouldn't have done this!), but I always get 4g for a few seconds after booting up still...it just always goes away. Anyone have any useful suggestions?
Click to expand...
Click to collapse
hawkswind1 said:
I'd stop by a verizon store or give them a call and get a new sim card.
Click to expand...
Click to collapse
I might be stuck doing this, as since Cloudy I've tried Jasmine 2.0, 1.1, the stock root deodex rom by Beans, all with normal wipes and advanced wipes prior to flashing. Lol I even used my Verizon to temporarily switch my phone line to an old crappy non-smartphone I have laying around and then back to the G3 thinking maybe possible that could somehow "restore" proper programming or something, all with no dice! Needless to say, it was a late night at that point.
Then I got to thinking, that maybe the full restore guide here on XDA (that I've used before) might do a more "full" restore than simply flashing a new rom. So I did that, and so far my issue appears to be fixed! More testing is still needed at this point, but if there's anyone who comes across similar issues, you might try that. I'll report back once I know for sure if this was the solution. Thanks!
You don't *228 a 4G phone, they update their PRLs, on their own, on boot. You may have fried your SIM card.
spotmark said:
You don't *228 a 4G phone, they update their PRLs, on their own, on boot. You may have fried your SIM card.
Click to expand...
Click to collapse
Yep...as the OP clearly says, looking back I realize I shouldn't have done that It didn't hurt my SIM card.....I'm not an expert by any means, but I feel like something must have somehow gotten seriously borked with the radio or something, I really don't know - all I know is using the "full restore to stock" instructions with the .tot and LG flash tool, everything is back up and running great again. Figured I'd share my experiences on the off chance anyone else has any similar issues!
So, have you re-done all the work to reinstall Cloudy ? If so, did the 4g to 3g drop problem return ? I am not sure from following thus threading the problem was with Cloudy.
Sent from my VS985 4G using Tapatalk
spotmark said:
You don't *228 a 4G phone, they update their PRLs, on their own, on boot. You may have fried your SIM card.
Click to expand...
Click to collapse
trent999 said:
So, have you re-done all the work to reinstall Cloudy ? If so, did the 4g to 3g drop problem return ? I am not sure from following thus threading the problem was with Cloudy.
Sent from my VS985 4G using Tapatalk
Click to expand...
Click to collapse
I'm not sure exactly where the problem came in, whether from Cloudy or not, but I'm not refreshing it to find out lol, as I was still having definite drop to 3g and never return problems, along with it saying I was roaming during those times. I'm just gonna stick with the stability of the rooted stock US rom for now