I currently have a stock Telstra ROM and will remain as a stock ROM until Telstra release the firmware so I have a warranty copy
I am having issues with the Exchange contacts and Sync - it is set to sync contacts, email, calendar, etc., and when you initially set up the account, all the contacts sync, but if I delete a contact on my phone, it remains in Outlook and if I create a new one in Outlook, it doesn't appear on my phone. The Calendar and email seem to work just fine.
This is becoming a major problem, as I have to create the contact twice, and if I forget the create it on my phone, I have no information for the client I want to call.
Can anyone offer a solution to this - is there a setting I have missed. Is it a bug?
thanks
DT
Outllok only syncs contacts with basic information like names and phone numbers. Any extra like pictures and notes will not resync beccuase it does not recognize these fields.
Cosmic Blue said:
Outllok only syncs contacts with basic information like names and phone numbers. Any extra like pictures and notes will not resync beccuase it does not recognize these fields.
Click to expand...
Click to collapse
I do have some contacts with contact images - which do sync the first time you set up the account. However, I created a test contact on the phone - nothing extra and it doesn't sync and I also then created a contact in Outlook with no extras, and it doesn't sync either. This must be a bug, but it is one I have to find a solution for fast, as it effects my business.
thanks
DT
I take it that Contacts were included in the setup of adding the Exchange email account.
Can you view the email account via a web browser? If you can, then you can find out if the problem is with the phone or the Outlook on the computer.
fred_up said:
I take it that Contacts were included in the setup of adding the Exchange email account.
Can you view the email account via a web browser? If you can, then you can find out if the problem is with the phone or the Outlook on the computer.
Click to expand...
Click to collapse
Yes it was.
There is no problem with the web outlook, outlook our the exchange server, it is the phone.
DT
I know that it is tedious, but what happens when you remove the account from your phone. Switch it off and on, then add the account again?
fred_up said:
I know that it is tedious, but what happens when you remove the account from your phone. Switch it off and on, then add the account again?
Click to expand...
Click to collapse
Thanks for your reply.
It does the initial sync of all contacts, but then no more sync of changes.
DT
Go into Contacts, select Option button, Mor-> Settings -> Save new contacts to. You get the option to save to the Phone, Google (your gmail account) and Microsoft Exchange (your work exchange email account). Select the Exchange option.
When you go into Contacts, select Option buttonthen select Sync contacts. Alternatively you could just go to the email app and do a refresh, then the (Exchange email) contacts should sync.
fred_up said:
Go into Contacts, select Option button, Mor-> Settings -> Save new contacts to. You get the option to save to the Phone, Google (your gmail account) and Microsoft Exchange (your work exchange email account). Select the Exchange option.
When you go into Contacts, select Option buttonthen select Sync contacts. Alternatively you could just go to the email app and do a refresh, then the (Exchange email) contacts should sync.
Click to expand...
Click to collapse
Already have tried that - it is set to save to Exchange and doing the sync there or in "account and sync" doesn't change anything. I even contacted Samsung and all they suggested was buying Touchdown from the app store - great product Samsung has if they can't even support their own software.
DT
Same issue here. Works fine for a few days then bam! stops syncing. the only way to get it updated is to blow out the contacts on the phone and re-do the initial sync. Which sucks if you have added contacts on the phone.
Evidently this is not an isolated issue. Based on reports from others in other forums, many of which are from IT professionals, this is a recurring issue with no discernible rhyme or reason.
I have a hotmail account. I put on my phone as an exchange account.
I added a contact via the browswer on my PC. Synced my phone and the contact appeared. Deleted it on the phone, synced the account. Checked on the PC and the contact had gone.
I repeated this with a few contacts. some started on the phone and some on the PC. I also took some contacts and modified their details. and synced. There were later modified again with different details on the PC. Every test showed that there was not a problem.
I am using the stock KF3 ROM and the test was run in the standard e-mail app. I have Enhanced Email (just so that I can sync more than 1 month).
d_train said:
Already have tried that - it is set to save to Exchange and doing the sync there or in "account and sync" doesn't change anything. I even contacted Samsung and all they suggested was buying Touchdown from the app store - great product Samsung has if they can't even support their own software.
DT
Click to expand...
Click to collapse
i Got the same problem...any solution ?
My best regards
galinha said:
i Got the same problem...any solution ?
My best regards
Click to expand...
Click to collapse
Nope - Samsung said that there is limited support for Activesync and to use touchdown (at $20 from the market). I am using the trial of it at the moment, and even though it does sync the contacts within the touchdown app, it doesn't sync between the app and the stock contacts, which your phone uses for dialing, text, etc.
It is a major bug, and one they don't seem to want anything to do with.
DT
I once again contacted Samsung Support indicating that the contacts sync is a bug and what solutions are likely on the horizon. This is the response...
Thank you for contacting Samsung Customer Care.
Android is an open source operating system owned by Google. If this is
not functioning, it is configuration of the exchange itself that will be
creating issues.
Please find a link below to the Touchdown features.
http://www.nitrodesk.com/dk_touchdownFeatures.aspx
Click to expand...
Click to collapse
They can't even admit they have a problem - it is all Googles fault!!
DT
Related
I am having trouble syncing my contacts that I inputed on my Atrix to Gmail. Even if the contact is Linked to both Phone and Google, none of the contacts show up on Gmail from my computer, but if I add a contact from my computer, it shows up on my phone. How can I sync from my phone to Gmail? btw, this is my first Android device.
Thanks.
I have exactly the same issue and it's driving me nuts! Creating a new contact on the phone adds it to the "Contacts" group but there doesn't seem to be a way to get that to sync with google/gmail. Have you found a way around this?
Ok, my phone auto syncs it with contacts and gmail, but I think I know why yours isn't.
Open the contact and verify that it has a linked profile to your google account. If it does not, then link it.
If it does, go to settings > accounts > gmail account
Hit the menu button and sync. Log into your gmail account on the desktop version, not mobile version, hit contacts, click all contacts and verify.
Sent from my MB860 using XDA App
DarrellRaines said:
Ok, my phone auto syncs it with contacts and gmail, but I think I know why yours isn't.
Open the contact and verify that it has a linked profile to your google account. If it does not, then link it.
If it does, go to settings > accounts > gmail account
Hit the menu button and sync. Log into your gmail account on the desktop version, not mobile version, hit contacts, click all contacts and verify.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
If I create a brand new contact I can't link it to gmail because the contact does not exist in gmail. Your method only works if I have the contact in gmail/google also.
Anyone solve this yet? I'm dealing with 150 contacts or so that were imported from a sim card and trying to figure out how to get them into gmail.
I think I might be able to do export all contacts to a file, then email it to myself, then import all contacts to gmail but I'm trying to avoid CSV errors.
thunderbolt
I am having the same issue in my thunderbolt. I just rooted it and when I went to look for a contact that I added when I got the phone I realized it never was sent to my gmail account and now it is not synced.
Thunderbolt
Through some searching I found that the thunderbolt defaults to a "phone" contact when you enter one on the phone. You have to select it as a Google contact before you even put it in the phone. You can't change this after putting in the contact. I'm glad I found this out early enough so that I only lost one contact.
I had this issue and found how to solve it:
Open ContactsApp->Menu->More->Settings
Here each phone is a bit different but you will be able to choose how to set your new contacts, whether it will be on your phone contacts, a specific gmail account or all.
In My Motorola Atrix, it automatically saves to contacts (and cannot be removed) and if you have more than 1 gmail account it all gets mixed up there and you should add/select the right one.
Hope it helps.
freedom_il said:
I had this issue and found how to solve it:
Open ContactsApp->Menu->More->Settings
Here each phone is a bit different but you will be able to choose how to set your new contacts, whether it will be on your phone contacts, a specific gmail account or all.
In My Motorola Atrix, it automatically saves to contacts (and cannot be removed) and if you have more than 1 gmail account it all gets mixed up there and you should add/select the right one.
Hope it helps.
Click to expand...
Click to collapse
This is the correct method and set by default on the Atrix.
Sent from my MB860 using Tapatalk
delta530 said:
I am having trouble syncing my contacts that I inputed on my Atrix to Gmail. Even if the contact is Linked to both Phone and Google, none of the contacts show up on Gmail from my computer, but if I add a contact from my computer, it shows up on my phone. How can I sync from my phone to Gmail? btw, this is my first Android device.
Thanks.
Click to expand...
Click to collapse
i have the same problem only i want my facebook contacts !
firefox3 said:
i have the same problem only i want my facebook contacts !
Click to expand...
Click to collapse
Make sure FACEBOOK is added under MANAGE ACCOUNTS and then look at DISPLAY GROUPS to select ALL CONTACTS.
Sent from my MB860 using Tapatalk
jjwatmyself said:
Make sure FACEBOOK is added under MANAGE ACCOUNTS and then look at DISPLAY GROUPS to select ALL CONTACTS.
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
Didnt work even when i view facebook it says no facebook contacts ! i have 1,394 friends and before i updated i had them all in my contacts
firefox3 said:
Didnt work even when i view facebook it says no facebook contacts ! i have 1,394 friends and before i updated i had them all in my contacts
Click to expand...
Click to collapse
Just to be clear, we are talking about viewing contacts on your Atrix and not viewing contacts on GMail on your PC. The point being that Motoblur does not push contacts from the various Social Networking accounts to your Google hosted Gmail contacts. I think you already know that but wanted to be sure. Did you try to delete your FB account on the Atrix and re-add. Also, and this should not make any difference, but I do not have the FB app installed. I find it a bit useless.
Where are the Google contacts stored?
The only place I can see them is when I am creating a message and tap add contact. There seems to be all the contacts from my Gmail account many of which do not have phone numbers and some of which I wouldn't want certain family members to see.
I have tried every setting in contacts and accounts I can find but no luck. I have cleaned up my Gmail account contacts and did a sync hoping that would over write them but no luck.
Any help is appreciated.
aussiemax said:
Where are the Google contacts stored?
Click to expand...
Click to collapse
Google Contacts are stored on your phone and Google server if I am not wrong.
Regards.
By default Gmail adds anyone you email to your contacts. This used to be so annoying to most people.
Sign into Gmail on computer, go to settings, general, "create contacts for auto-complete" and check off "I'll add contacts myself".
Now go to your Contacts and start deleting the ones you don't want.
As for where they are stored, they are stored on Google's servers and not necessarily on your phone. Any changes you make either on your phone or via the web are pushed and synced I'm real time.
Sent from my Nexus S 4G using Tapatalk
LordLugard
Yep cleaned up the contacts on the gmail account. turned of the auto add. Did a sync still have them on the phone.
ithehappy
I know they are stored on the phone and gmail account but where on the phone??
Can you see all the contacts when you hit the contacts tab in the phone menu?
If not then from within contacts Menu, More, Display Options and select the google contacts, under that there is a few options of what to display.
Why not try this last resort, remove your Google account on the phone and add it again.
Sent from my Nexus S 4G using Tapatalk
vessy
You are the man.
Yep need google contacts on in order to see them in Contacts. Then delete them and turn off google contacts again.
Now I can rest easy.
Thank you very much
No problem, glad to help, found out the hard way too!
Feel free to hit the Thanks button.
How to get contacts autofill in gmail
Hi,
I use viewsonic tablet with android 2.2 running. I have a gmail application installed . Whenever I try to send a new email or take a picture and want to send through gmail instantaneously, I get up to emal "To " field. In there it expects me to type the whole email address again. This is even true if I want to send it to my own gmail id. I mean to say that autofill of email addresses doesn't work. All my contacts is synched with gmail account and that show all the contacts which is available through my email account.
Is there a way to get around and get this autofill option enabled?
Thanks
Ravi
I have my phone setup to sync my Outlook contacts, calendar and e-mail via ActiveSync and my Hotmail account. This appears on the phone as a Corporate Exchange account using MS servers, but in reality it is just the Hotmail cloud (no Exchange client). It works fine for me (although contact photos only sync from Outlook to phone, not vice-versa), but I have a problem with contacts I create on the phone. There is no way to assign them to an account so they end up not syncing to my Outlook, which only syncs contacts bearing the corporate symbol or that have been joined from Facebook to an existing Outlook contact. I've looked all over and not found any way to either create a contact on the phone under a specific account or to convert one after the fact. The only workaround I have found is to create a new contact in Outlook with the same name, wait until it syncs to the phone, then join it with the existing contact on the phone. This is obviously not optimal. Any ideas?
I'm looking for information on this as well.
In my case, my calendar, contacts, (tasks?) and email are all being syncronized via corporate exchange. I try to use my corporate exchange as my base point, so I would like to keep my contacts there by default.
When creating a new contact, I do not see how to designate where the contact is to be stored. I would think I would be given the option to save it under:
Exchange
Gmail
or phone.
I thought this used to be an option, but I'm not seeing it under the latest Unamed ROM.
Has this option been removed? or am did I ever have that option?
I have a suggestion but I'm not sure it's exactly what you're looking for. I don't use exchange server email so I don't know if this is what you need.
I sync all of my contacts and calendar to Outlook using MyPhoneExplorer. you can get the app for free in the market and download the program directly to your computer (do a google search to find their website to download the desktop version). If your phone is on the same (wifi) network as your computer you can even sync wirelessly. It syncs perfectly in both directions - phone to computer and vice versa.
hope this helps.
I've also heard that the Kies program works. It can be downloaded from the Samsung website.
Under sync settings, I unchecked the contacts sync for Gmail so now by default all new contacts are saved to Exchange.
Found it,
Maybe NOT synching the Gmail account, made this option available but suspect it was just buried deeper than I remember.
I thought this used to be a context option.
In Contacts
Settings (leftmost key button)
More
Settings again (bottom of list)
Save new contacts to.....
Now, what was that darn password I needed to save again....?
Oh-Yeah, Netflix....
Iqak, that did the trick. I knew I was able to do that before, but why I couldn't find it before is beyond me. Thanks.
jack man said:
I have a suggestion but I'm not sure it's exactly what you're looking for. I don't use exchange server email so I don't know if this is what you need.
I sync all of my contacts and calendar to Outlook using MyPhoneExplorer. you can get the app for free in the market and download the program directly to your computer (do a google search to find their website to download the desktop version). If your phone is on the same (wifi) network as your computer you can even sync wirelessly. It syncs perfectly in both directions - phone to computer and vice versa.
hope this helps.
I've also heard that the Kies program works. It can be downloaded from the Samsung website.
Click to expand...
Click to collapse
I use to use MPE on my Captivate and it was a bit of a pain. I also had issues with it losing contacts and/or scrambling them up. Using ActiveSync with Outlook is the best way and thanks to Iqak I have it working as it should.
I have my i9100 with Resurrection Remix ICS v2.4[4.0.4] installed and tried to set up my work's Exchange account on it.
I specifically configured it so that it synchronizes the Exchange calendar too, but when I go to the phone's calendar, it only shows the ones from my Gmail account, not the Exchange one.
From the calendar application, if I go to Menu - Calendars to display - Calendars to sync, it does NOT show my Exchange account with its calendar.
If I go to Menu - Settings it shows my both accounts (Gmail and Exchange) but when I go to the Exchange one, it shows the message "No calendars" as if the account doesn't have a calendar to show. I'm positive that the Exchange server didn't change because until Friday I had an official ICS 4.0.3 rom and I was able to sync and add events to my Exchange calendar.
Any help on how to fix this or some workaround? I really need my Exchange calendar to be fully functional.
Thanks in advance.
Regards,
Lots of views and no answers? Please help me solve this or at least mention if it won't ever work...
Thanks
I'm experiencing the same issue. Have you managed to find a fix for this yet?
Why not post this in the rr thread? They're going to be able to help more than here
Sent from my GT-I9100 using xda premium
cesardemi said:
I have my i9100 with Resurrection Remix ICS v2.4[4.0.4] installed and tried to set up my work's Exchange account on it.
I specifically configured it so that it synchronizes the Exchange calendar too, but when I go to the phone's calendar, it only shows the ones from my Gmail account, not the Exchange one.
From the calendar application, if I go to Menu - Calendars to display - Calendars to sync, it does NOT show my Exchange account with its calendar.
If I go to Menu - Settings it shows my both accounts (Gmail and Exchange) but when I go to the Exchange one, it shows the message "No calendars" as if the account doesn't have a calendar to show. I'm positive that the Exchange server didn't change because until Friday I had an official ICS 4.0.3 rom and I was able to sync and add events to my Exchange calendar.
Any help on how to fix this or some workaround? I really need my Exchange calendar to be fully functional.
Thanks in advance.
Regards,
Click to expand...
Click to collapse
try 3rd part app
u may try
Smooth Calendar from playstore
I tried to ask in rr's thread but nobody replied to my questions...
Regarding 3rd parties, I'd like to try a stock solution if possible, but I'll give it a try anyway.
Thanks!
cesardemi said:
I tried to ask in rr's thread but nobody replied to my questions...
Regarding 3rd parties, I'd like to try a stock solution if possible, but I'll give it a try anyway.
Thanks!
Click to expand...
Click to collapse
no mate
stocks apps wont work in aokp
I tried with that app and it's just a widget, but it doesn't fix anything. Maybe another third party that completely replaces the built-in calendar? I can't believe that the rom calendar can't sync with exchange just like that. Any reason to justify it? Is this for all AOKP roms?
Thanks.
cesardemi said:
I tried with that app and it's just a widget, but it doesn't fix anything. Maybe another third party that completely replaces the built-in calendar? I can't believe that the rom calendar can't sync with exchange just like that. Any reason to justify it? Is this for all AOKP roms?
Thanks.
Click to expand...
Click to collapse
yes
its with all aokp roms
there are many calender
u can try
Jorte calender
Same thing. That calendar doesn't make use of its own provider for Exchange. It keeps relaying on rom builtin system. Is there a way to install the provider/connector for Exchange? I noticed that even when it looks similar to stock, the calendar app used in this rom is a mod or something belonging to the hydrogenics author (paradoxxx). Maybe there's a workaround for this?
I think I found the solution to this, cryptically posted on another forum.
But essentially, in Accounts and Sync, where you're only seeing your Google Accounts and not the exchange one, turn sync off and then re-add the exchange account to the list. It won't work if you have sync turned on, it will just tell you that exchange account has already been synced.
Once you've re-added the account you'll be free to turn sync back on and it should work the way it did before you upgraded to ICS.
criesofhate said:
I think I found the solution to this, cryptically posted on another forum.
But essentially, in Accounts and Sync, where you're only seeing your Google Accounts and not the exchange one, turn sync off and then re-add the exchange account to the list. It won't work if you have sync turned on, it will just tell you that exchange account has already been synced.
Once you've re-added the account you'll be free to turn sync back on and it should work the way it did before you upgraded to ICS.
Click to expand...
Click to collapse
I've just updated to 4.0.4 original from Samsung, but I didn't like it, so I'll be rolling back to RR ICS and will give it a try... I'll love you if I get this to work this way! lol!
Thanks for your reply. I'll get back to confirm whether or not it worked...
Sometimes they break
cesardemi said:
I have my i9100 with Resurrection Remix ICS v2.4[4.0.4] installed and tried to set up my work's Exchange account on it.
I specifically configured it so that it synchronizes the Exchange calendar too, but when I go to the phone's calendar, it only shows the ones from my Gmail account, not the Exchange one.
From the calendar application, if I go to Menu - Calendars to display - Calendars to sync, it does NOT show my Exchange account with its calendar.
If I go to Menu - Settings it shows my both accounts (Gmail and Exchange) but when I go to the Exchange one, it shows the message "No calendars" as if the account doesn't have a calendar to show. I'm positive that the Exchange server didn't change because until Friday I had an official ICS 4.0.3 rom and I was able to sync and add events to my Exchange calendar.
Any help on how to fix this or some workaround? I really need my Exchange calendar to be fully functional.
Thanks in advance.
Regards,
Click to expand...
Click to collapse
I've had this problem for the past month, and I finally figured it out....no thanks to HTC, AT&T or my Exchange Active Sync provider. They all told me it was their problem, but another provider's issue. I was about to throw them all under the bus.
My problem was that the Exchange ActiveSync calendar stopped syncing, although the email and contacts worked fine. Appointments from my phone would sync to Outlook, but any appointment I put in Outlook would not sync to my phone.
This is my solution:
On my HTC Vivid, android version ICE, 4.0.3, AT&T cellular provider.
I went to: Home, Menu, Settings, Apps, All Apps, Calendar Storage.
Clear Data in Calendar Storage. This should erase the Exchange Calendar from your phone. I did not even have the Exchange Calendar as an option to view when I opened my Calendar.
Now, Remove the Exchange Account, and re-install it. No need to turn the phone off in between. My calendar worked perfectly after that.
If you really want to be thorough, clear the data on the Calendar and Calendar Widget, also.
I could not clear the cache in Calendar Storage, Calendar or Calendar Widget - it was not an available option for me.
I hope this helps!!!
alabamacre said:
I went to: Home, Menu, Settings, Apps, All Apps, Calendar Storage.
Clear Data in Calendar Storage. This should erase the Exchange Calendar from your phone. I did not even have the Exchange Calendar as an option to view when I opened my Calendar.
Now, Remove the Exchange Account, and re-install it. No need to turn the phone off in between. My calendar worked perfectly after that.
Click to expand...
Click to collapse
This fixed it for me on my CM10 US Cellular Galaxy S3! Thanks!!!
Its working for me! Thanks!!
Just uncheck sync of Google account (calendar), delete data in app setting/calendar storage (Home, Menu, Settings, Apps, All Apps, Calendar Storage.
Clear Data in Calendar Storage) and than delete Exchange account and setup it again.
ROM RootBox V.3.8 Samsung Galaxy SII (i9100)
Thanks a lot !!!
I have two Gmail accounts and when adding them to Outlook on my tablet, one syncs just fine (i.e. i can see all my emails), but the other doesn't sync at all. No emails show up in any folder. I tried removing both and just adding the one, but that didn't work either. However, i can see my google calendar though. Any suggestions? I tried comparing the settings on both accounts in gmail and everything is identical.
I would just use Gmail and not let it into or use Outlook.
If there are any vulnerabilities that can be exploited, Outlook is like a divining rod for finding them.
Keeping email in the cloud, and download only when absolutely necessary will save you a lot of grief.
Otherwise go to Event Viewer and see if there are any error messages associated with Outlook.
An email protocol is likely misconfigured.
timrock said:
I have two Gmail accounts and when adding them to Outlook on my tablet, one syncs just fine (i.e. i can see all my emails), but the other doesn't sync at all. No emails show up in any folder. I tried removing both and just adding the one, but that didn't work either. However, i can see my google calendar though. Any suggestions? I tried comparing the settings on both accounts in gmail and everything is identical.
Click to expand...
Click to collapse
Is the Gmail account that won't synch a work account?
gernerttl said:
Is the Gmail account that won't synch a work account?
Click to expand...
Click to collapse
No it's not