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Well back again with new problem.
Have just had my phone back after it was repaired only a week ago by samsung; they repaired the software, replaced screen, battery and USB port. Now my unrooted phone, with only usual apps, has again failed on me. Was on the home screen, nothing else running, and it turned itself of. After a minute turned itself back on, held at the Logo, and then turned of again. Now it wont turn on what so ever. Its not got hot, its not got cold, its not been in a room with steam, its been sat in a decent zenus case, in a house with radiators etc on.
I seem rather unlucky with phones, my old Nokia 5800 went into repair 6 times, until I gave up and brought a £10 phone, that I'm having to use again now.
I have tried charging, despite the fact it was still 62% full when the phone went of. I don't do extreme sports with the thing, I barely use the phone, yet it still keeps breaking. Disappointed, because the phones pretty decent, but starting to feel like I don't do well with them.
Rant over.
Update: Just tried after 30 minutes to turn it on. It turned on for about 15 seconds, got into the unlock screen, unlocked, went to the menu screen and it turned itself of. I put the charger straight in, was charged up to 59% anyway, but thought maybe might be battery... But doesn't seem to be.
Wont turn on/Charge again. The phone is fine temp.
What you're describing could be a phone with a drained battery.
So check the battery with a voltmeter and check the charger. One (or both if you're really unlucky) of them could be busted.
Edit: You can check the charger by plugging your phone to your PC and charging it from there. If it works then it's the charger if it doesn't then check the battery.
Is all else fails return the phone to a service center.
Try this-
Take out the battery, then press and hold the ON button for 7-10 seconds (the longer the better). Reinsert the battery, then press ON button to start it. This is a soft reset, and wipes the temporary memory and empties all remaining power in the circuits. This helps on many phones and even laptops that won't start properly or show anything on screen.
If this does not work, try the next step. Again, do as above. But after inserting the battery, do not turn the phone on, but press and hold the ON button and the HOME button at the same time for 7-10 seconds. This is a hard reset, and works best if done after a soft reset. Just be sure the battery has at least some juice in it and isn't empty. If possible, try with another battery if this does not work.
I read earlier about a similar problem and it turned out to be a loose fitting battery. They put some foam or something at the bottom of the battery so that it would stay tight and retain contact.
You could probably test for this by removing the back cover and pushing the battery upwards while powering on.
Sent from my GT-I9100T
Thank you very much MichaelAmrs. you saved my Galaxy S2
Awesome Advice
Thanks MichaelAmrs
I have had some serious trouble with my GS2 not working and the latest has been it not turning on. I stuck my battery in the freezer and then did what you suggested and it worked like a charm. Instead of getting it to boot I tried putting it in Download mode and was able to install the Stock ROM on it and hopefully now it will last. But if nothing else at least it is turning on again.
Good luck.
My friend that I bought the Asus prime for, asked me if I could take a look at his prime.
Here is the screnario:
Listening to radio station app, screen went to sleep while the radio was still playing and he tried holding the power button down and nothing worked to reboot or wake up the prime. The Prime was left playing to drain down the battery. It has all its recent updates (.15), not rooted, and not unlocked. When I looked at it, I charged it up, I can see the light and turned green to full battery status. I can feel the prime vibrate as I hold the power button, I tried volume + power hold, tried the hard reset with the paper clip hearing the click next to the sd card slot holding it for 10-30 seconds. The laptop can see the folder in the prime as i hold the power button and also disconnects when i power down. ordered 12-28 from best buy so the return window has expired and its a BC0K serial number.
Anybody find a solution with a black screen prime that just vibrates and can be seen on the laptop before I send it for an RMA?
Was there any shock to the device? A small bump or anything, it sounds like the ribbon cable for the screen has become disconnected, there are some reports of this on the forums.
flyingwolf said:
Was there any shock to the device? A small bump or anything, it sounds like the ribbon cable for the screen has become disconnected, there are some reports of this on the forums.
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This + have you went into recovery?
maybe try draining the battery again then charging up. ive seen a few post issue like this. if screen connection didn't break, then letting it drain again and charging up might fix it. good luck!
Actually, the prime was already drained maybe a total of 3 times. There was no shock to the device as it was working with the radio app on and when it was being listened to while it was on the bed, the screen went into sleep and could not wake up no matter what button was being pushed so the prime was left to drain its battery. My friend didnt know how to reboot, so he decided to left the battery to drain. Could the radio playing + sleep of death + battery drainage caused the permanent screen sleep? Too bad I dont have the micro hdmi connector to see if i can isolate the screen as the problem.
yup the micro hdmi would help a lot probably. But if your PC recognizes it I suggest you back up data that you need then try to do a blind factory reset so you can get rid of any non oem app installed including that radio app if any of them is whats causing the screen not to turn on.
1. Hold volume down then press and hold power.
2. When you feel it vibrate (this could take up to 10 seconds if the tablet was already on) wait another 5 seconds and then release both buttons.
3. After you release wait another 5 seconds (dont wait too long here or it will reboot on its own if you dont select anything after about 10 seconds) then press volume down 1 time and volume up 2 times.
4. The tablet will factory wipe and after another 10 seconds it will reboot.
If the tablet still wont turn on then you got another issue and that isnt caused by the radio app or any other app.
Didnt work. It just vibrated and the screened stayed black... Im wrapping this puppy up and bringing shipping it to the repair center. Thanks anyways.
Vibrates when power button is held but wont turn on
My Prime also has the basic problem. I use it daily for about 3 to 4 hours, reading replying to e-mails and web browsing. While I was reading, the volume started going up on its own and I noticed that even after I put in standby mode, the battery discharged so I shut it down completely.
After that I could not turn it on. When I hold down the power button it vibrates bit the screen does not come on even after I fully charged till the led turns green.
logical_motion said:
My Prime also has the basic problem. I use it daily for about 3 to 4 hours, reading replying to e-mails and web browsing. While I was reading, the volume started going up on its own and I noticed that even after I put in standby mode, the battery discharged so I shut it down completely.
After that I could not turn it on. When I hold down the power button it vibrates bit the screen does not come on even after I fully charged till the led turns green.
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Had to RMA back to Asus for them to fix the display and it took about a week. Warranty covered it, but if you do RMA ask them to ship you a shipping label. You shouldnt have to pay for shipping it to them for a manufacturer defect. And take pics and videos of the tablet and packing for your safety. They just need the tablet and nothing else. Good luck
Asus is F-ing with my endorphines...
I've had my TF201 since March 30th. Been using it for 1 week and it suddenly went dead (nothing on the screen, no vibration if I held the power button down). Tried everything I could find on the forums, it didn't work so I sent it to repairs (not immediately, cuz I had more important stuff to do). They kept it for almost 3 weeks, got it back this last Monday (May 21st) and... it died out on me again yesterday night (after just 3 days of use, congratulations ASUS technicians!). I was simply browsing and I clicked on the icon to increase the luminosity to the maximum supported (IPS+, I was charging it at the time) and the screen suddently went black. Like "nothing visible on it" black.
After that, I tried numerous times to reset it (including the volume+power down, according to the indications in this thread) - all I could get from it was the vibration as if it starts. Nothing else popping up on the screen. I plugged it this morning into my computer and it got somehow recognized, cuz my W7 tried installing drivers for it (even tho it had recognized the tablet again after it came from repairs and I already had drivers for it installed) but failed with the error "APX - no driver found".
I've had enough. Two months already and only one week and half of actual use. It's pathetic, ASUS needs to be taught a lesson, so I'm calling Consumer Protection in my country and the European Consumer Protection Comission. All the forums that I've surfed are filled with reports of broken units and ASUS will just tell you "if you have a valid warranty we'll repair it for free". I DON'T ****ING NEED regular repairs every 2 weeks!!! I need a functional tablet that I can use or give me my money back!
I'll post the results of my tribulations here...
I had a user that suffered the blank screen.
When you think it's presumably on. Try a paperclip to the reset hole on the left side. His came back up at that point and hasn't done it again since.
Never had this happen on mine.
Hello!
Earlier tonight I received a text message and then my phone died - I knew the battery was nearly dead.
When I plugged it in, nothing happened - no orange LED like usual.
I let it sit for a while and still nothing.
Eventually I pulled the battery and put it back in and still won't power on.
Pulled the battery again (left it out), left the back cover off, and then plugged in the power.
After about 2 seconds the orange LED comes on for about 4 seconds and then turns off <---I've not seen any other posts mention this.
The phone will not boot still though - tried holding down power for 60 seconds, and even tried in conjunction with volume up and volume down.
The screen remains black, no vibration, no HTC logo .. nothing.
My wife has the same phone, so I put her battery in mine and it still will not boot.
My phone is NOT rooted or modified in any way (using stock VzW rom)
The screen is cracked but it's been that way for months and I've had an Otterbox on it ever since (go figure .. should have had one before it got broken). It's been working fine. It has not gotten wet today, or been sat on, or dropped or even looked at funny.
The phone is out of warranty and I do not have VzW accidental coverage.
Are there any more tricks to try, or should I go to the store tomorrow?
Thanks!
I am going to plug it into the computer and see if ADB will see it, but my assumption is no.
I'm thinking maybe the processor died... ???
I know if a PC processor dies then nothing happens when trying to boot .. no post beep or video.
CinRyan said:
Hello!
Earlier tonight I received a text message and then my phone died - I knew the battery was nearly dead.
When I plugged it in, nothing happened - no orange LED like usual.
I let it sit for a while and still nothing.
Eventually I pulled the battery and put it back in and still won't power on.
Pulled the battery again (left it out), left the back cover off, and then plugged in the power.
After about 2 seconds the orange LED comes on for about 4 seconds and then turns off <---I've not seen any other posts mention this.
The phone will not boot still though - tried holding down power for 60 seconds, and even tried in conjunction with volume up and volume down.
The screen remains black, no vibration, no HTC logo .. nothing.
My wife has the same phone, so I put her battery in mine and it still will not boot.
My phone is NOT rooted or modified in any way (using stock VzW rom)
The screen is cracked but it's been that way for months and I've had an Otterbox on it ever since (go figure .. should have had one before it got broken). It's been working fine. It has not gotten wet today, or been sat on, or dropped or even looked at funny.
The phone is out of warranty and I do not have VzW accidental coverage.
Are there any more tricks to try, or should I go to the store tomorrow?
Thanks!
I am going to plug it into the computer and see if ADB will see it, but my assumption is no.
I'm thinking maybe the processor died... ???
I know if a PC processor dies then nothing happens when trying to boot .. no post beep or video.
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Try charging the battery on your wifes phone then turning yours on and see if it works if the processors dead like you assume then well R.I.P Rezzy if you call verizon they will tell you to do a factory reset from the recovery maybe you could try that
Had and still have an issue today. While driving earlier yesterday, I was listening to music in my car with phone connected on headphone jack. It made a buzzing noise( that came through car audio) , I disconnected and removed battery. I replaced battery and phone will not turn back on at all, will only show both Samsung logo's then go black screen. The phone will only power up for a total of 7 seconds from initial power up vibration on any combination of buttons,or even using a JIG
which went right into download mode.
- If I plug into power source , phone will just vibrate.
- I removed battery and replace, both Samsung logo's will appear then turn off.
- If I hold volume down + power button and place battery in, it will go into download mode. In this mode I can hit volume down to restart but it will just stay on black screen. Also if I hold these buttons down and do nothing the screen will just go black after a few seconds.
- I can also put into download mode to hook up to ODIN using same method and pressing volume up, but will say downloading then shut off.
- I've tried holding down volume up+down and power and it will not go into recovery.
- Odin with recognize it for a second (say device plugged in) and start to download files then it will say device unplugged after a few seconds
I've been looking at unbricking and unrooting threads with no luck. Any help is appreciated.
I don't know about the buzzing sound, but the rest sounds like a dead battery. Are you sure it's charged or that your charger didn't die on you? I don't believe phones brick after the flash is up and running.
Really now said:
I don't know about the buzzing sound, but the rest sounds like a dead battery. Are you sure it's charged or that your charger didn't die on you? I don't believe phones brick after the flash is up and running.
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Yes I'm 1000% percent sure its not a dead battery and even had it at AT&T warranty center this morning having them look at it. I was trying my luck even though its out of warranty. This issue is like none I've heard, because of the fact that phone actually powers up and I can get into download mode within those 7 seconds, but will shut off after. I've timed it till it powers off.
Really now said:
I don't know about the buzzing sound, but the rest sounds like a dead battery. Are you sure it's charged or that your charger didn't die on you? I don't believe phones brick after the flash is up and running.
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Stuck power button? Flick back or the phone a few times
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Am having this same issue with my girlfriends phone just as of a couple hours ago. It's completely stock and just recently received an OTA update a few days ago, she showed me bragging how she can watch videos and do other things at the same time now knowing how much I want a Note lol, she's had zero issues with it other than the battery getting very hot while charging a week or so ago and seems to be very slightly bulging now that I've looked at it. Out of nowhere today as we're walking through a parking lot and she's carrying it in her hand, not even using it, she says something is wrong with her phone and hands it to me with it vibrating every couple of seconds and not reacting to any buttons. I take the battery out and when we get inside put it back in and without even pressing anything it goes to the Samsung logo, black, animated Samsung logo, then turns off and goes back to vibrating every couple seconds. I look up the button combination for recovery and download mode and all that, I try recovery and it does the same vibrate every couple of seconds but never goes to recovery, and if I take the battery out, hold down volume down, then put the battery in it comes up with the warning about installing ROMs and all that, weather I press volume down or do nothing it stays at that screen for maybe five seconds then turns off and the only way I can get to the download mode is to take the battery out then press volume down. I have the Sprint Samsung Epic 4G and the batteries aren't the same but are very similar, mine is just shorter and 1500mAh, hers is taller and 2500mAh. So for the heck of it I put hers in my phone and hold it enough to where it connects and turn on my phone without issue, it boots up and shows 70% on the battery, I now have it plugged in and charging the battery at the moment with no issues. I put my battery in her phone and held it till it connects and it does the same Samsung logo, goes black, Samsung animated logo, then turns off BUT no vibrating anymore. If I press ANY button though as long as it's being held it vibrates every couple of seconds and if I hold volume down while I connect the battery it goes to Download mode but can't do anything and it turns off after about five seconds same as before, still no recovery access either. Heard that there is a power button issue with this phone and for the heck of it I've wiggled and pressed the power button with no charger or battery connected for around half an hour just to see if I can make it better, but no luck.
Hope to hear a solution to this. I would take the back cover off and clean the power button but I'm not sure if that would void the AT&T insurance, not going to try till I know I can get away with it without them knowing because if I can't fix it it's getting sent off for repairs.
EDIT: And sort of following captemo's suggestion I took a metal box, laid a hoodie over it for a bit of padding, then moderately bounced the phone on its power button side (without letting the power button be pressed/pushed, by letting it hang over the edge of the box) for a minute or so as if thinking the power button was stuck pushed in and I was trying to knock it back out, then put its battery back in and what do you know it turns on fine now. Weirdest way I've ever had to fix a phone, but hey it works now so the girlfriend will be happy.
herqulees said:
Am having this same issue with my girlfriends phone just as of a couple hours ago. It's completely stock and just recently received an OTA update a few days ago, she showed me bragging how she can watch videos and do other things at the same time now knowing how much I want a Note lol, she's had zero issues with it other than the battery getting very hot while charging a week or so ago and seems to be very slightly bulging now that I've looked at it. Out of nowhere today as we're walking through a parking lot and she's carrying it in her hand, not even using it, she says something is wrong with her phone and hands it to me with it vibrating every couple of seconds and not reacting to any buttons. I take the battery out and when we get inside put it back in and without even pressing anything it goes to the Samsung logo, black, animated Samsung logo, then turns off and goes back to vibrating every couple seconds. I look up the button combination for recovery and download mode and all that, I try recovery and it does the same vibrate every couple of seconds but never goes to recovery, and if I take the battery out, hold down volume down, then put the battery in it comes up with the warning about installing ROMs and all that, weather I press volume down or do nothing it stays at that screen for maybe five seconds then turns off and the only way I can get to the download mode is to take the battery out then press volume down. I have the Sprint Samsung Epic 4G and the batteries aren't the same but are very similar, mine is just shorter and 1500mAh, hers is taller and 2500mAh. So for the heck of it I put hers in my phone and hold it enough to where it connects and turn on my phone without issue, it boots up and shows 70% on the battery, I now have it plugged in and charging the battery at the moment with no issues. I put my battery in her phone and held it till it connects and it does the same Samsung logo, goes black, Samsung animated logo, then turns off BUT no vibrating anymore. If I press ANY button though as long as it's being held it vibrates every couple of seconds and if I hold volume down while I connect the battery it goes to Download mode but can't do anything and it turns off after about five seconds same as before, still no recovery access either. Heard that there is a power button issue with this phone and for the heck of it I've wiggled and pressed the power button with no charger or battery connected for around half an hour just to see if I can make it better, but no luck.
Hope to hear a solution to this. I would take the back cover off and clean the power button but I'm not sure if that would void the AT&T insurance, not going to try till I know I can get away with it without them knowing because if I can't fix it it's getting sent off for repairs.
EDIT: And sort of following captemo's suggestion I took a metal box, laid a hoodie over it for a bit of padding, then moderately bounced the phone on its power button side (without letting the power button be pressed/pushed, by letting it hang over the edge of the box) for a minute or so as if thinking the power button was stuck pushed in and I was trying to knock it back out, then put its battery back in and what do you know it turns on fine now. Weirdest way I've ever had to fix a phone, but hey it works now so the girlfriend will be happy.
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Sort of is about right, glad you got it going. Many will complain about the button still clicking even though button is actually stuck. Many have cited some very simple sounding instructions for cleaning power button contacts with minimal deconstruction of phone. Using swab and alcohol. Run a search in q&a, sure you will get something.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I tried the button with no resolution. I just went ahead and jumped ship and bought Note 3. Thanks to everyone who tried to help out
My phone was working perfectly normally last night, and when I went to bed I put it to charge like normal and went to sleep. Today morning I found my phone to be completely dead and the charging light wasn't on as well. At first I thought it was the outlet or wire so i replaced both of those to no avail. The charging light isnt coming up, and the phone isnt reacting to any button presses either. I had the lollipop ROM installed.
Is there anything I can do?
Hold power + volume up until it vibrates, then turn it on. I believe it is caused by a random restart that can't get through because of the alarm that is set. I cannot confirm it though, because logcat always crashes before it happens and I am not capable of getting around it. It is also the reason why I will change my phone soon. That is something I found while googling.
You should try removing the battery and putting it back, but do it only if nothing else helps. (You will have to open your back cover so you will loose warranty and your phone will no longer be waterproof.)
NMEAGENT said:
My phone was working perfectly normally last night, and when I went to bed I put it to charge like normal and went to sleep. Today morning I found my phone to be completely dead and the charging light wasn't on as well. At first I thought it was the outlet or wire so i replaced both of those to no avail. The charging light isnt coming up, and the phone isnt reacting to any button presses either. I had the lollipop ROM installed.
Is there anything I can do?
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Very easy restore with PC companion.
SĐF said:
You should try removing the battery and putting it back, but do it only if nothing else helps. (You will have to open you back cover so you will loose warranty and your phone will no longer be waterproof.)
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I would never go so far as doing this.
TC, I recommend opening up the Sim card flap, find a pin and and press hold of the yellow button that you see in it. It is basically the best solution to hard reset the phone.