Guys, need your help. I've had this phone since launch day and am way beyond my 30-day return/exchange policy. Completely stock w/ 3 downloaded programs (bank apps) and all updates applied. Here are my problems:
1. Random rebooting or dead phone. This doesn't happen often, but I think I've narrowed it down to the GPS navigation. Sometimes after using the GPS I've witnessed the phone continually reboot every 15 minutes or so. Just laying on the table and it'll spontaneously reboot. The only way to stop it is to pull the battery. Earlier today I used the GPS for a quick trip, ended the program, then turned the phone off. About 1hr later, I tried turning the phone back on... but couldn't power on or anything. The only fix was to pull the battery.
2. The damn GPS program takes SEVERAL MINUTES to lock on. I have to pull the car over or just wait until it locks on. I thought one of the updates was supposed to fix this. WTF?
I've tried factory reset w/ no apps installed. Even took it to the Sprint store but the rep said he couldn't do anything for me since I'm beyond 30 days besides resetting the phone.
I'm really frustrated since I upgraded my plan and renewed for 2 more YEARS.... Any suggestions?
Check out the thread on battery tips. I also posted a thread about how my phone would randomly reboot or shutdown. The problem was the battery was not making full contact all the time, so I put a piece of rubber band on one side of the battery to make a more snug fit and haven't had a random reboot since.
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For awhile now I have been running the AOKP ICS ROM v7.3.2012 on my sgh-i777 and along with my poor battery life (which I assumed was normal after skimming through multiple forums) my phone has been freezing up (not requiring hard reboots 90% of the time) and shutting down at points in the night. Throughout the day my phone is a must and is ran like a mule. Assuming I'm fulfilling my RAM's duties, I am faced with force closes on programs frequently. Every night when I go to bed, I plug in my phone and let it idle throughout the night. The past two nights I've woken up on my own, thankfully in time for my test this morning, to find my phone off. Not just off, but completely down (requiring me to eject the power cord and battery for a few minutes and reapply the battery). When I try to turn it back on the navigation panel lights flash and seconds later the phone powers back on. This is my second sgh-i777 from AT&T after my first phone began turning itself on and off in an endless loop. The ROM build has served me well for months and all the sudden these shut-downs have been occurring. It's becoming a bother to my phone's vital importance in my everyday goings. Please help.
zerobelow said:
For awhile now I have been running the AOKP ICS ROM v7.3.2012 on my sgh-i777 and along with my poor battery life (which I assumed was normal after skimming through multiple forums) my phone has been freezing up (not requiring hard reboots 90% of the time) and shutting down at points in the night. Throughout the day my phone is a must and is ran like a mule. Assuming I'm fulfilling my RAM's duties, I am faced with force closes on programs frequently. Every night when I go to bed, I plug in my phone and let it idle throughout the night. The past two nights I've woken up on my own, thankfully in time for my test this morning, to find my phone off. Not just off, but completely down (requiring me to eject the power cord and battery for a few minutes and reapply the battery). When I try to turn it back on the navigation panel lights flash and seconds later the phone powers back on. This is my second sgh-i777 from AT&T after my first phone began turning itself on and off in an endless loop. The ROM build has served me well for months and all the sudden these shut-downs have been occurring. It's becoming a bother to my phone's vital importance in my everyday goings. Please help.
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I would first perform a back up then perform a full wipe and reflash your rom of choice. If it continues to happen... flash back to stock to see if it still happens. If it does then you may need to warranty the phone.
My S3 is about 10 months old, and over the last week I've experienced a problem where the screen will not wake up. The first time I thought the phone may have shut down, but then I noticed that in some cases the notification light was flashing, but pressing the home or on button didn't do anything. I tried calling it, and it appeared to ring (from the phone I was calling) but there was no tone and the screen remained off (with no missed call recorded). Only solution is to remove/replace battery and start it.
Tried to search online for a solution but all I could find is that either it's dying, or some app is causing this, with one entry mentioning chrome. Uninstalled chrome and the problem has not reappeared but it was quite random before, first happening once and then again after several days, and yesterday several times in one day, so I need more time to see if chrome was the culprit (I'm not too convinced otherwise there would be more mention of this).
If anyone has any idea please let me know. Phone in unlocked from purchase, not rooted, stock, fully updated.
This comes at a time when I want to buy a dual-sim android phone as I have 2 numbers for work/travel purposes. Annoyingly none of the top manufacturers produce high performance phones that are also dual sim. Closest I found is the Samsung Galaxy Grand Duos, which seems not bad bit lower spec than the S3 and a bit larger (S3 about as large as I'm prepared to go). Again if anyone has any advice I'd appreciate it.
just to add, I did a factory reset a short while ago as the phone felt a bit laggy compared to earlier use, and after reset was behaving better until this problem appeared
My S3 has behaved similarly 4-5 times since summer. Only removing battery helps. Few days ago it happened two times in row. Screen is off, no way to make it wake up. Removed battery, reboot. When screen went off again, same story again. Had to remove battery again. And in the night phone was making complete restart with PIN asking (usually it makes only android starting again without asking PIN code for SIM). I woke because of that Samsung starting sound. Next day phone just ate battery while being "idle". Basically from 100%-5% within workday just lying on the desk. After several reboots and charging to full battery it behaves as usual, -0,5% per hour.
tomuser said:
My S3 has behaved similarly 4-5 times since summer. Only removing battery helps. Few days ago it happened two times in row. Screen is off, no way to make it wake up. Removed battery, reboot. When screen went off again, same story again. Had to remove battery again. And in the night phone was making complete restart with PIN asking (usually it makes only android starting again without asking PIN code for SIM). I woke because of that Samsung starting sound. Next day phone just ate battery while being "idle". Basically from 100%-5% within workday just lying on the desk. After several reboots and charging to full battery it behaves as usual, -0,5% per hour.
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Thanks, will see if the problem goes away for me also. I normally charge it fully quite often, since I usually keep it on charge overnight, and I have a second battery with a battery charger so I often swap batteries to put a fresh one in. I rely on my phone a lot for work so not sure I can afford to wait much longer, I think I'll buy the Grand and just put up with the lower specs...
Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
shvogrius said:
Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
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Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
aqualls said:
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
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Thanks. I took it to service. I hope they'll repair it.
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
shvogrius said:
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
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This happens on stock rom?
MrJyrks said:
This happens on stock rom?
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Yes, the soft has always been and is stock.
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
MrJyrks said:
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
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Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
shvogrius said:
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
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Id recommend doing a factory reset on the phone and not installing any app for at least a week to confirm its not a hardware issue, but I strongly believe it is. If it fails youll have to take it to a sprint store and hope the clerk is in a good mood and give you a new phone the same day.
try a new battery
The battery is new, I had to buy it only a week ago, because the service stated that the old one was dead.
Hey guys,
Last night I plugged in my LGOG right before I went to sleep. About seven hours later I woke up, woke it up to check the time, then fell back to sleep. When I woke up again a few hours later, my phone was completely dead. No lights go on when charging, nor does it go into the charging mode that happens when the phone is off but charging. The power button does nothing at all. Connecting it to a computer does nothing. I have tried two different wall chargers and a USB plug, and have tried different outlets. The phone is rooted and unlocked. I haven't put any new apps or anything on the phone recently, however I have had a slight overheating issue lately. I don't think that that's what caused the issue though, as when I woke up for the first time and woke it up, the phone was not noticeably hot, and seemed to work fine. Any ideas or suggestions?
Edit: As suddenly as it stopped working, it has started working again, about two hours later. The notification sound buzzed, my phone turned on, and usual on start things happened. However I'm still extremely worried about it. Now that it's on, I assume there's more I can do to figure out the issue- suggestions?
These phones are terribly buggy when charging/when they die, IMO. Worst Android device I've ever had in that respect.
Probably just a fluke, tbh.
Unfortunately it happened again- sent a message, put my phone away, when I tried to turn it on again nothing happened and it stopped working for five minutes.
Apologies for not mentioning this before, but I am using carbonrom, not stock. I've used it for several months with no issues, and have used the latest build for a week or two now without this issue.
miller150 said:
Unfortunately it happened again- sent a message, put my phone away, when I tried to turn it on again nothing happened and it stopped working for five minutes.
Apologies for not mentioning this before, but I am using carbonrom, not stock. I've used it for several months with no issues, and have used the latest build for a week or two now without this issue.
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Reboot into recovery and wipe cache+dalvik
Maybe the rom needs a little cleaning
Sent from my CM10.2 OGE973
Tried wiping cache and dalvik, but didn't seem to solve the issue. Then my phone started having an issue it's had once before- it turns on for a few seconds, then the screen goes grey for about a minute, then returns to being on. After returning to being on, it acts like it's just started up- ie, there's superuser grant notifications, cpu set notifications, and all sorts of other stuff I usually see on boot. It essentially rendered my phone unusable, so I restored an earlier backup. This seems to have resolved it for now, I may have to wait before updating carbon again.
miller150 said:
Tried wiping cache and dalvik, but didn't seem to solve the issue. Then my phone started having an issue it's had once before- it turns on for a few seconds, then the screen goes grey for about a minute, then returns to being on. After returning to being on, it acts like it's just started up- ie, there's superuser grant notifications, cpu set notifications, and all sorts of other stuff I usually see on boot. It essentially rendered my phone unusable, so I restored an earlier backup. This seems to have resolved it for now, I may have to wait before updating carbon again.
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Either you have a bad phone (possible, LG seems to have some QC issues based on some of the crazy reports Ive heard fm other people on this forum [Mine's fine]), or it's all the startup **** that you have going.
Do you usually let it discharge to below 5%?
that's a stupid idea with any device, and seems to be especially damaging to our LGOG.
OMGMatrix said:
Either you have a bad phone (possible, LG seems to have some QC issues based on some of the crazy reports Ive heard fm other people on this forum [Mine's fine]), or it's all the startup **** that you have going.
Do you usually let it discharge to below 5%?
that's a stupid idea with any device, and seems to be especially damaging to our LGOG.
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Have mine 2months been careful not to let the battery shut down on its own but thirds past Monday my car charger weren't bad and the phone shut down. Would not except a charge after that. Went to att and they sent me to a service center. They could not charge it either. They replaced it, now making sure my external battery backup its always charged. Do not want to do that again.
Sent from my LG-E970 using xda app-developers app
That sounds like that could actually be the issue. On the previous iteration of carbon I almost never allowed it to go below about 10%. However the new update seemed to be harsher on battery life and it slipped into the 1% range several times...
same thing happened to me running root box with no tweaks or anything. I woke up and the phone was off, been that way for two days now. it wasn't on the charger so its definitely possible that it died. I actually found this thread because I could've sworn there was a report of someone who had to do a battery pull. I'm thinking that's my only option now.
I have two V60s on A11 and noticed for the past two nights one of them will reboot while charging. Only way I notice is because I have to use my PIN in morning to login in instead of fingerprint and one app indicates a restart. This is a replacement V60 that I have had for two days.
Any thoughts?
Are you sure that it's a reboot? I noticed that if I leave my phone idle for a couple of hours (not sure how many, maybe 4 or more?), some kind of security kicks in requiring that I enter my pattern instead of using the fingerprint reader. Pretty sure this has happened both on Android 10 and Android 11. I don't commonly leave my phone idle for 4+ hours during the day, but it has happened just enough for me to notice it. And it definitely wasn't a case of the phone just randomly rebooting itself on me in the middle of the day. THAT, I would have noticed.
Positive it is a reboot. I actually saw it happen this morning. Phone will just shut off and T-Mobile reboot splash screen comes on. I think it is not related to fingerprint reader bug as I have disabled the fingerprint reader on my lock screen/AOD.
Actually been noticing it happens now even when the phone is not charging. I wish there was a way to see which app is causing the problem or get some kind of log to know what is going on.
Hmmm, other than trying to isolate which app is causing the problem, I'd probably suggest a factory reset.
I actually removed all apps and left with factory defaults and it still rebooted during a charge. I have sent the phone back and awaiting a replacement. (This one was the 2nd year promise replacement for a dying G8)
I had to ship the phone back and get a replacement. Everything I tried did not work to stop reboot while charging.
My LG started to freeze, then reboot several times a day, while in use as well as overnight. Sometimes boot loops directly after the logo, so not OS or app related, also without SIM or SD. I had the battery changed (still in warranty), but that behavior continued. So I got a replacement phone yesterday, since it was obviously a hardware issue (I guess it is a RAM failure).