Ive been having the sleep of death problem with the my phone right out of the box. I have updated to MR5 and tried many factory resets.
My question now is that was anyone that had the sleep of death issue been able to solve it by rooting the phone and/or installing a different rom? If yes, this would be a big help because its VERY annoying having to pull the battery 6-8 times a day. Thanks!
Have you tried flashing the SBF?
mastdesi said:
Ive been having the sleep of death problem with the my phone right out of the box. I have updated to MR5 and tried many factory resets.
My question now is that was anyone that had the sleep of death issue been able to solve it by rooting the phone and/or installing a different rom? If yes, this would be a big help because its VERY annoying having to pull the battery 6-8 times a day. Thanks!
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Click to collapse
I wouldn't say that the problem is "solved", but I have certainly experienced it much less frequently after rooting and unlocking my phone (from several times a day to maybe once a week).
The only way to fix the Sleep of Death is by returning the phone. There is a bad batch of them out there. Trust me I know. I picked one up mid August and was stuck pulling the battery every couple of hours even after flashing, hard resets, turning off various radio etc. I finally got the phone swapped out, no issues since.
I picked mine up on August 12th and just after the update of mr5 i ended up getting a new one from the sprint store.
i havent had one issue with this new one. i left it unrooted for about a week and had no issues.
id go to sprint and ask for new phone.
Wtf is black sleep, screen of death??
Sent from my MB855 using xda premium
DEFNUB said:
Wtf is black sleep, screen of death??
Sent from my MB855 using xda premium
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Lol...
I believe "sleep of death" is when you hit the power button to put your phone to sleep it never wakes back up; just sits on black screen no matter how many times you hit power. Some experience this after updating their device.
DEFNUB said:
Wtf is black sleep, screen of death??
Sent from my MB855 using xda premium
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the sleep of death is when the phone goes idle and screen goes off (normal so far), but when you go to light it back up by hitting top power button then nothing no matter how long you hold the button - just nothing as if there is no battery in the thing.
Only way to turn phone on is to pull battery, put it back in, then hit power button to turn it back on.
That is screen of death. Mine did it randomly (too many for my taste) before the update, now it has only happened once in the 3 weeks since the update.
distantneighbor said:
the sleep of death is when the phone goes idle and screen goes off (normal so far), but when you go to light it back up by hitting top power button then nothing no matter how long you hold the button - just nothing as if there is no battery in the thing.
Only way to turn phone on is to pull battery, put it back in, then hit power button to turn it back on.
That is screen of death. Mine did it randomly (too many for my taste) before the update, now it has only happened once in the 3 weeks since the update.
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Lol ^^^ i think i said that....
kennypowders said:
Lol ^^^ i think i said that....
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yeah, just not necessarily after the update
Related
any one else having a problem with the power button not waking the phone.. i press it and its un responsive have to press it 3-4 times to come on and some times it it wont come on at all have to do a battery pull....
I've had this problem but only one time, haven't been able to recreate it, customer service said it was most likely a one time thing. When you couldn't unlock your phone and battery pulled could you turn it on? The first time I tried it wouldn't work and there was a red led but I gave it 5 min and then pulled again and it worked fine.
Sent from my MB860 using XDA App
m0n3y0n7r335 said:
I've had this problem but only one time, haven't been able to recreate it, customer service said it was most likely a one time thing. When you couldn't unlock your phone and battery pulled could you turn it on? The first time I tried it wouldn't work and there was a red led but I gave it 5 min and then pulled again and it worked fine.
Sent from my MB860 using XDA App
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I saw your thread I'm not sure if it is the same issue it only happened once where it wouldn't turn back on at all.. the other times it took 3-4 presses to turn on i don't believe the other buttons were functioning either it just would not wake up after I did the battery pull it Turner back on right away
And did not see a red light
I hope I don't have to return it I got it from the states and I live in cananda :s
robwscott83 said:
I hope I don't have to return it I got it from the states and I live in cananda :s
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Just buy "Widget Locker" and use the Easy Lock Mode which will allow you to wake the phone with the volume rocker
Ok sorry if this has already been discussed but I'm kinda in a hurry. I'm having an issue where if I tell the phone to reboot or even power off, it will just turn off and not come back up without a battery pull. Last time I told it to reboot (fastboot off btw), it turned off, then the red led came on for a few seconds, then it just stayed off. I've noticed that the only way around this is to pull the battery and then try to boot it up, which works fine but is annoying as hell. Is this a common issue or what, trying to get some opinions on whether or not to try to exchange it before I get off work and go outta town.
Try a factory reset. Still no luck, then take it back
Sent from my 3rd Dimension of Evolution
Same problem here
Sent from my PG86100 using XDA App
Well, I hanging on to this 3VO for right now at least, still hoping to hear from more people. Actually, I hope this isn't a real problem with the 3D's in general and that mine is a somewhat isolated incident. Bad comes to worse, I swap for a new one or the GS2 at the end of the month.
I had that problem for a day on mine, and after that it never happened again.
xPhantom said:
I had that problem for a day on mine, and after that it never happened again.
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Oddly enough, same here I think. It happened a couple times during the first 2 days maybe and hasn't done it since... weird...
Mine was having the problem where if I restarted it would just power down. Then it got to where I had to pull the battery to get it to turn back on. Took it back yesterday.
Sent from my PG86100
bwcorvus said:
Mine was having the problem where if I restarted it would just power down. Then it got to where I had to pull the battery to get it to turn back on. Took it back yesterday.
Sent from my PG86100
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I really hope i dont have to return my phones... My wife mentioned it to me that her phone wasnt rebooting any more when she presses restart an i tried it on mine an it wont do it any more either. Maybe its just a update
I have the same problem after restarting I had to pull battery. I think its just a bug the phone works perfect other than that.
Sent from my PG86100 using Tapatalk
I have NO clue what happened. Wife and I were driving to see my in laws, had my phone navigating us to a pit stop at a local restaurant before we touched down at the house. Phone randomly rebooted itself, then went black after the initial HTC screen. The charging light no longer came on, and no matter what I do, I can't get it to restart or respond at all. It's a highly advanced technological marvel of a paperweight, I do say so myself.
It was charging, about 65% full, navigating, no other active programs or processes that I had started recently. Phone was rooted, S-OFF, running MeanROM. Was noticing some issues with lag over the last couple of days, but it would always settle down after I killed a couple apps. No overheating (except if I was navigating with it attached to dashboard, but that's because it's been mid to high 90s for a month or more), no dropped calls. No shock, drop, or water damage. Just an unexpected, and untimely, death.
I bought it from BestBuy on launch day, but didn't get the Black Tie Protection, so I suppose I've got to take it to Sprint and pay my freaking deductible :crying:
Same thing happened to me on mean rom. Nothing would happen even if I pressed the power for a while. I knew my battery was charged. So I connected the charger and no red led. I left the charger connected for about five minutes and it recucitated by itself. Try that and I hope you get lucky like me.
If the above doesn't work. Leave it off the charger for a day or so, then try to reconnect it. I have had this happen with my og evo quite a few times. Sometimes it just doesn't want to recognize at all.
$9.99 on the first day of buying the phone at BB, and I'm on my third EVO! God bless the Black Tie protection program, lol.
geniustheanimal said:
I have NO clue what happened. Wife and I were driving to see my in laws, had my phone navigating us to a pit stop at a local restaurant before we touched down at the house. Phone randomly rebooted itself, then went black after the initial HTC screen. The charging light no longer came on, and no matter what I do, I can't get it to restart or respond at all. It's a highly advanced technological marvel of a paperweight, I do say so myself.
It was charging, about 65% full, navigating, no other active programs or processes that I had started recently. Phone was rooted, S-OFF, running MeanROM. Was noticing some issues with lag over the last couple of days, but it would always settle down after I killed a couple apps. No overheating (except if I was navigating with it attached to dashboard, but that's because it's been mid to high 90s for a month or more), no dropped calls. No shock, drop, or water damage. Just an unexpected, and untimely, death.
I bought it from BestBuy on launch day, but didn't get the Black Tie Protection, so I suppose I've got to take it to Sprint and pay my freaking deductible :crying:
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LaloHigh said:
Same thing happened to me on mean rom. Nothing would happen even if I pressed the power for a while. I knew my battery was charged. So I connected the charger and no red led. I left the charger connected for about five minutes and it recucitated by itself. Try that and I hope you get lucky like me.
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Click to collapse
Which version of MeanRom were you guys running?
clankfu said:
Which version of MeanRom were you guys running?
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What type of car charge and how many milliamps was it. Was it plugged in when it died. The reason i ask is i keep reading about these problems, it even happened to me.
Sorry to hear hope it comes alive, mine never did
Sent from my EVO using xda premium
Mines died with 77 percent & never came back on. I was running Mean Rom( not saying the rom was the problem) I got it from bestbuy and didn't get blacktie protection . I took it to Sprint & they unscrewed and took it apart . The tech couldnt fix it ,and the manager told me to go back to bestbuy to swap it out . When he walked to the back the tech handed me a new phone and said real loud "sorry we couldn't help you " winked at me and I mouthed thank you and left .
Is this a prevalent problem on MeanRom or has this happened to people on other ROMs or stock? Just asking since the 3 members who had this happen to them were all on that particular ROM.
This is not ROM specific...my phone did this day one I got it on preorder...it scared me...I just left it alone and plugged the charger up hours later then worked...it could be a quirk with these dam internal batteries
I was stock and not rooted
Sent from my EVO using Tapatalk 2
Dakidd516 said:
This is not ROM specific...my phone did this day one I got it on preorder...it scared me...I just left it alone and plugged the charger up hours later then worked...it could be a quirk with these dam internal batteries
Sent from my EVO using Tapatalk 2
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Click to collapse
Were you doing anything in particular on your phone when it happened and has it happened since?
Deveal2014 said:
Mines died with 77 percent & never came back on. I was running Mean Rom( not saying the rom was the problem) I got it from bestbuy and didn't get blacktie protection . I took it to Sprint & they unscrewed and took it apart . The tech couldnt fix it ,and the manager told me to go back to bestbuy to swap it out . When he walked to the back the tech handed me a new phone and said real loud "sorry we couldn't help you " winked at me and I mouthed thank you and left .
Click to expand...
Click to collapse
I call BS on that one lol
Sent Blazing w/ Viper4G
Nope just basically calibrating the battery...charged it up and was letting it die
Sent from my EVO using Tapatalk 2
Seems there are quite a few of these. Just an observation, I would use the opportunity to test whether the phone is "really" dead by seeing whether the unbrick tool at Lazy Panda sees the phone. Not to unbrick it but rather whether it can detect it.
http://unlimited.io/lazypanda-s-off-public-beta/evo-4g-lte-unbricker/ has a method of detecting bricked phones:" Run the following command in the terminal: chmod 755 brickdetect.sh PandaFinder"
Maybe one of their team would be kind enough to work with you on this : http://unlimited.io/jbsupport/
If it is truly a hardware issue, the phone won't be found. Who knows ? Perhaps you'll find a way around this issue.
willy900wonka said:
Seems there are quite a few of these. Just an observation, I would use the opportunity to test whether the phone is "really" dead by seeing whether the unbrick tool at Lazy Panda sees the phone. Not to unbrick it but rather whether it can detect it.
http://unlimited.io/lazypanda-s-off-public-beta/evo-4g-lte-unbricker/ has a method of detecting bricked phones:" Run the following command in the terminal: chmod 755 brickdetect.sh PandaFinder"
Maybe one of their team would be kind enough to work with you on this : http://unlimited.io/jbsupport/
If it is truly a hardware issue, the phone won't be found. Who knows ? Perhaps you'll find a way around this issue.
Click to expand...
Click to collapse
No that will not help. However there are two possible situations that could be fixable that can exist on these phones.
1. The phone goes into download mode due to some random issue, despite there being nothing wrong with the phone. Holding power for 30 seconds should resolve this or alternatively this could be used http://unlimited.io/one-v-qhsusb_dload-fix/ .
2. Extreme sleep. We have encountered this state a few times on similar devices. The remedy for this is to plug the phone into the wall charger walk away and leave it for up to 8 hours, without attempting to power it on. There will be no charge light or any other sign of life from the phone during the time it is on the charger. It may power itself back on, if not, after 8 hours, attept to power it on.
reverepats said:
I call BS on that one lol
Sent Blazing w/ Viper4G
Click to expand...
Click to collapse
Nope bs this really happened
Had this happen to my phone, pre root. Try this: Hold the volume down button and the power button.
Maybe volume up, but one of the two, and it got my phone working.
So this just happened to mine last night. I am also on Mean ROM, S-OFF, Updated radio and Firmware. Left the phone sitting on the coffee table and came back to use it. Pressed power button to turn the screen on and nothing happened.
I did the following.
Held power button for extended period of time...... Nothing
Plugged into AC charger....Nothing
Tried Volume down + Power...........Nothing
Volume UP+ Power.... Phone started up as normal and seems to be just fine.
russ2048 said:
So this just happened to mine last night. I am also on Mean ROM, S-OFF, Updated radio and Firmware. Left the phone sitting on the coffee table and came back to use it. Pressed power button to turn the screen on and nothing happened.
I did the following.
Held power button for extended period of time...... Nothing
Plugged into AC charger....Nothing
Tried Volume down + Power...........Nothing
Volume UP+ Power.... Phone started up as normal and seems to be just fine.
Click to expand...
Click to collapse
Mine died a few weeks back, i tried everything, i thought, but i can't remember if i tried vol up and power, good information.
Thanks, i also hot the thx button
Sent from my EVO using xda premium
mcvoss said:
Mine died a few weeks back, i tried everything, i thought, but i can't remember if i tried vol up and power, good information.
Thanks, i also hot the thx button
Sent from my EVO using xda premium
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Didn't I say that?
shadowhawk2020 said:
Didn't I say that?
Click to expand...
Click to collapse
I read threads all way good.
Sent from my EVO using xda app-developers app
I have CM 7.2 installed with CWM Touch Recovery.
My phone has about 1 year and since a few weeks ago I started to find my phone off or totally unresponsive (same as off, I can't say).
The only way to get it back is remove the battery and try several times to put it back while holding the power button down.
Sometimes it doesn't even work and I have to try about 20 times or more.
The phone is not hot and it happens (at least 100% of times 'til now) when is asleep and not during CPU "hard work".
I was wondering if someone has experienced this behaviour and hopefully found a solution.
Thanks
I believe you are experiencing the dreaded Sleep of Death.
If possible, try to flash a new ROM and see if it happens. If it continues, try to go back to stock and see if it still continues because if that's the case then its a hardware problem.
Sent from that Atrix.
tatperson said:
I believe you are experiencing the dreaded Sleep of Death.
If possible, try to flash a new ROM and see if it happens. If it continues, try to go back to stock and see if it still continues because if that's the case then its a hardware problem.
Sent from that Atrix.
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Click to collapse
Thanks for your reply.
I had some reboots trying CM9 and CM10 so I went back to CM7.2 which is great.
I then noticed that reboot didn't worked anymore (e.g. going to recovery mode caused sleep to death not restarting the phone).
Since a few days ago I started to experience the "sleep to death" and so I tried to flash a clean Neutrino to fix a potential SW issue.
The SOD frequency was even higher and the difficulty to restart the phone even more.
I want back again to CM7.2 and now I still have the problem but "only" a few times a day.
I believe is an hardware issue but I have no warranty anymore and so I have no idea how much I would pay to get new hardware components...
It's a pity, I was quite happy about everything else and going to stay with it for a long time (also thanks to XDA and Cyanogen Developers).
Cheers,
Max
tatperson said:
I believe you are experiencing the dreaded Sleep of Death.
If possible, try to flash a new ROM and see if it happens. If it continues, try to go back to stock and see if it still continues because if that's the case then its a hardware problem.
Sent from that Atrix.
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Click to collapse
...since this morning, the phone is not turnig on anymore... at this point I believe is an hardware issue or at least I can't fix by flashing into recovery mode while is not booting at all.
Any advice?
Thanks
maxi2570 said:
...since this morning, the phone is not turnig on anymore... at this point I believe is an hardware issue or at least I can't fix by flashing into recovery mode while is not booting at all.
Any advice?
Thanks
Click to expand...
Click to collapse
By that you mean that the green led does not even light up when you try to switch on? Oh dear.. Might be a damaged Motherboard...
Sent from that Atrix... Motorola, where's my ICS?!
tatperson said:
By that you mean that the green led does not even light up when you try to switch on? Oh dear.. Might be a damaged Motherboard...
Click to expand...
Click to collapse
Exactly.. a few days ago I was able to reanimate the phone by trying several time to reinsert the battery while holding the power switch on.
After a few time, the phone was eventually booting.
Since this morning though, code blue... the seems to be dead.
The only life sign is when, 1 time out of several, I connect USB cable to the phone and the led turns green (fixed). That's it..
It stays green even if I disconnect the cable (battery should be charged) until I remove the battery.
I think this is pretty much every symptom I noticed, here for sharing.
Max
maxi2570 said:
Exactly.. a few days ago I was able to reanimate the phone by trying several time to reinsert the battery while holding the power switch on.
After a few time, the phone was eventually booting.
Since this morning though, code blue... the seems to be dead.
The only life sign is when, 1 time out of several, I connect USB cable to the phone and the led turns green (fixed). That's it..
It stays green even if I disconnect the cable (battery should be charged) until I remove the battery.
I think this is pretty much every symptom I noticed, here for sharing.
Max
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Click to collapse
Those events from a few days ago (when you were still able to turn it on by performing battery acrobatics) should have been a red flag for you - sadly your phone was dying.
Seems now it's officially dead. Not much more you can do. You can take it to a service center, see if they can do anything, but don't hold your breath.
ravilov said:
Those events from a few days ago (when you were still able to turn it on by performing battery acrobatics) should have been a red flag for you - sadly your phone was dying.
Seems now it's officially dead. Not much more you can do. You can take it to a service center, see if they can do anything, but don't hold your breath.
Click to expand...
Click to collapse
I'm going to Motorola Service tonight, I'll share the result hoping that it may help someone else to avoid to brick the phone.
Thanks anyway for you interest, I love Internet for making possible to share even these little experiences with someone I most likely will never see in my life.
Max
I'm completely at a loss here. I was running a 4.3 rom for the past week or two with no issues. Pulled my phone out of my pocket 30 min ago, hit the power button and the screen wouldn't light up. I tried it again and still no go. I tried swiping to unlock, even with the black screen and i felt it vibrate.
Ever since then my phone is non responsive. I can't get it to boot, can't hard reset it, nothing. The vibrates stop when I'm holding down power and down volume but that's about it. I timed the constant vibrates and they happen every 34 seconds according to the Win8 clock (which i've heard in inaccurate).
I'm gonna let the battery drain and hope that it will boot back up after it dies...but until then, any ideas?
Try plugging it into your computer and see what comes up. Which 4.3 ROM were you on?
Sent from my EVO using XDA Premium 4 mobile app
FinZ28 said:
Try plugging it into your computer and see what comes up. Which 4.3 ROM were you on?
Sent from my EVO using XDA Premium 4 mobile app
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Click to collapse
That's the first thing I tried. I get nothing when i plug it into my comp. Nothing pops up in device manager. The comp doesn't detect it at all.
And I was running the 8/23 release of carbon 4.3 and I didn't have one problem with it until this happened :\
EDIT: The phone's battery finally ran out. It stopped vibrating and after a bit i plugged it in. After a few min it just starting doing it again.
I disassembled the phone and removed the battery for awhile hoping it would somehow help. Didn't do anything. It showed the flashing charge light (like when it's really low) for maybe a minute then it stop lighting up at all. Sometimes if i leave it unplugged for a bit and plug it back in it will flash the light again. That's about all I'm getting out of it now.
I'm thinking something failed internally. It happened while it was on and I was using it so there's no possibility that it was from a flash or anything like that.
Took my phone to the sprint store. The tech wasn't sure either but he thought it might be the screen that died. The vibrating could be the phone trying to boot then realizing there's no screen. They took it apart to check for moisture/damage and said I'm good to go for the $50 replacement.
So my new Evo will be here Tuesday.
BiNiaRiS said:
Took my phone to the sprint store. The tech wasn't sure either but he thought it might be the screen that died. The vibrating could be the phone trying to boot then realizing there's no screen. They took it apart to check for moisture/damage and said I'm good to go for the $50 replacement.
So my new Evo will be here Tuesday.
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Click to collapse
did you resolved it i'm having same had same issue as you mine is htc sensation but think is the same thing ive replacet the digitizer some day ago and it was working very good untill it start to vibrate and than died, now it flashes an orange light when i try to charge and after a while stops but i cant power it on nothing hapens when i press power button
Did you resolve the issue?
Did you ever resolve this issue? My Evo LTE started doing the exact same thing this evening and all of the Sprint stores are closed until tomorrow. I figure it's something internal that died and I can't see what it's trying to do... I guess you just got the replacement and didn't ever get it resolved with that particular phone?
BiNiaRiS said:
I'm completely at a loss here. I was running a 4.3 rom for the past week or two with no issues. Pulled my phone out of my pocket 30 min ago, hit the power button and the screen wouldn't light up. I tried it again and still no go. I tried swiping to unlock, even with the black screen and i felt it vibrate.
Ever since then my phone is non responsive. I can't get it to boot, can't hard reset it, nothing. The vibrates stop when I'm holding down power and down volume but that's about it. I timed the constant vibrates and they happen every 34 seconds according to the Win8 clock (which i've heard in inaccurate).
I'm gonna let the battery drain and hope that it will boot back up after it dies...but until then, any ideas?
Click to expand...
Click to collapse