[Q] Atrix won't boot - solid green LED - Atrix 4G Q&A, Help & Troubleshooting

I've had my Atrix since March 17th. Last night I put it into my back pocket fully functional (screen locked, battery at 30%) and when I pulled it out again 20 minutes later, the screen was off and the green LED light was just on solid.
I have a 2nd battery for my phone as well as a wall charger for that battery. I've had experiences with fully drained batteries, so I waited until my second battery was fully charged off that wall charger, and traded the battery out for the full one. It does the same thing. It does the same thing without a battery but plugged directly into the wall as well.
It won't even get to the Moto splash screen to allow me to get into Fastboot.
Any ideas? Is it completely hosed?

I've had KIND OF a similar experience. What worked for me was removing the battery from the phone, leaving it out for a full minute, then putting it back in. When I booted it up I held in the down volume + power to get into fastboot, and it booted up the proper screen.

If you can't get it into fastboot (or recovery for that matter) I can't imagine what options you have. Just let it sit overnight without any battery in it and try in the morning. Sometimes the phone shuts off automatically as a safety feature due to heat, moisture, etc. Maybe it was set off. Sorry, that's the best advice I got right now.
hoddiebee said:
I've had my Atrix since March 17th. Last night I put it into my back pocket fully functional (screen locked, battery at 30%) and when I pulled it out again 20 minutes later, the screen was off and the green LED light was just on solid.
I have a 2nd battery for my phone as well as a wall charger for that battery. I've had experiences with fully drained batteries, so I waited until my second battery was fully charged off that wall charger, and traded the battery out for the full one. It does the same thing. It does the same thing without a battery but plugged directly into the wall as well.
It won't even get to the Moto splash screen to allow me to get into Fastboot.
Any ideas? Is it completely hosed?
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Click to collapse

You win...
I got to learn how to type faster.
Phalanx7621 said:
I've had KIND OF a similar experience. What worked for me was removing the battery from the phone, leaving it out for a full minute, then putting it back in. When I booted it up I held in the down volume + power to get into fastboot, and it booted up the proper screen.
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Related

HELP! Prime won't start up.

So I took the prime of its box, plugged it into the wall and tried turning it on. When I did, the Android battery indicator screen showed up. The battery was in the red, about a quarter the way up. I've since called Asus about the issue, and they told me to charge it for about an hour. I've done that, and still it doesn't work. It still boots into the same screen. It won't even go into recovery if I hold volume- and power for 10 seconds, just back to the battery screen. I feel like maybe I'M doing something wrong here. Any ideas, guys?
gb_ballz said:
So I took the prime of its box, plugged it into the wall and tried turning it on. When I did, the Android battery indicator screen showed up. The battery was in the red, about a quarter the way up. I've since called Asus about the issue, and they told me to charge it for about an hour. I've done that, and still it doesn't work. It still boots into the same screen. It won't even go into recovery if I hold volume- and power for 10 seconds, just back to the battery screen. I feel like maybe I'M doing something wrong here. Any ideas, guys?
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it's gotta charge. mine did that too and i was freaking out. apparently not all tablets are charged. It took about 10 minutes to finally get it to boot up.
If you charge it and it still doesnt...then it might be time to ..worry
I'm only worried because it's been charging for an hour and still just goes to the battery screen, shutting off immediately after. I'll let it charge for a few hours and if it still doesn't work I'll just have to call Asus.
Whoa sorry to hear this.When i plugged mine in it started booting up & went to the home screen.It had 21% battery left on it.So i shut it down & letting it charge the full 8 hours that's recommended before even using the device.I hope yours works.
Make sure the charging light is on
where's the charging light?
its built into the power on button. a tiny little orange led
It's not coming on. When I plug the tablet in, it recognizes that it's plugged in and vibrates, tries to turn onamd fails.
Make sure it is plugged in all the way in the tablet.. and then wait a bit. you must use the wall charger.
It has been plugged all the way into the tablet with the wall charger :-/
Dang! Sorry to hear this. if it doesn't come on within the hour id say just exchange it. it might bea faculty unit. it should have enough juice to boot up by now considering if you charging it properly. Good luck. wish it was working for you because this is a great device.
I am having the same problem too when I first plugged it in the battery indicator screen came on real fast and turned off the orange charging light came on and turned off.I tried plugging into the computer it does nothing diffrent.I think it might bricked.
okay. i just got my primetoday, same deal. it doesn't start, tried to reset, etc. i finally charged it for a while, after a while, it finally boots. at that point it was at the 15% battery life mark.
seems a bit odd.... i would wait and see.. if its game stop they would of had games installed on it.
I just got mine today...woot!!! But the issue that u have happened to me also what it happened was a faulty charger
Sent from my SPH-D710 using xda premium
I tested the charger on my phone and it worked. I plugged into the tablet and pressed the power button the led came on and blinked and turned off quickly.I think the battery needs a good charge.
I had to charge mine until the battery indicator was green before it would turn on. Said in the manual to fully charge before using for the first time... so maybe it doesn't let you start up until charged?
Well after 3 hours of charging it finaly started up but the battery level was low 3% showing that tells me the battery had no charge in it.Well I am happy that it is working and hopefully no other problems show up.
Good to hear
Same exact thing happened to me, lol. Mine arrived with zero charge and I just let it sit for about an hour plugged in and all was well.
Sent from my Galaxy Nexus using xda premium

[Q] Rezound Bricked?

My Rezound is broken
I unlocked and de-sensed it, but that was when the unlock first came out and it's been working fine since, so I don't thing that's the problem.
The phone won't come on, and when I plug it in the charge light doesn't even come on. If I leave it plugged in, then take the battery out and put it back in the charge light comes on for a few seconds, then turns off.
I was at a new years party the night before and I may have laid down on top of it while it was in my pocket, but the water sensors are fine, and I don't remember it ever getting wet.
I notice there are a lot of connections between the phone and the back cover. Is it possible that something could be bent and these connections aren't being made, so the phone refuses to do anything? I tried putting wires across them where they would normally be connected, but it didn't seem to help.
So what do you guys think? Is there something else I can try? I guess if it's totally broken then they can't tell that it's unlocked, so I could try getting a replacement :/
First off, I wouldn't have put any wire across any of the antenna leads like that. Second, if the phone is not coming on with the cover off then you may have another problem. The phone should turn on without the cover. You just wouldn't have signal.
My opinion, try another batter if you know anyone who has one. Or maybe go to your VZW store and see if they will let you use one of theirs. If the battery/phone is too hot the LED will blink orange, once it is cool enough, or full enough to turn on/charge again it will become solid. The fact you get an indication when there is no battery leads me to believe there may be a problem with the battery itself.
with the phone off, pull the battery for several minutes. Then put it back in and plug it in to the charger. Do not try and turn the phone on. If the charge light comes on and stays on, just let it charge for a few hours until it turns green.
I've read of rezounds dying from the battery going completely out. Screws it up somehow. Verizon also has thunderbolt external chargers for 5 bucks. You could use that to charge the battery (it fits), then try and turn it on. If it still won't turn on after charging, put the battery in and try and boot into the bootloader menu (power on and vol down at the same time), from there you can restore your nandroid or flash another ROM if it will boot to it.
I tried leaving the battery out for a few minutes, and then for the rest of the day. No dice in either case. I'll try to get an external charger tomorrow :/
Thanks for the ideas, I'll let you know how it goes.
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
ministroni said:
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
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Click to collapse
After getting the new battery, does the orange LED come on while charging the phone when powered off? I replaced my battery after having the same problem and now the orange light does not stay on while the phone is charging when it is powered off. I guess it's no big deal, but it bothers me.
flie4wtguy said:
After getting the new battery, does the orange LED come on while charging the phone when powered off? I replaced my battery after having the same problem and now the orange light does not stay on while the phone is charging when it is powered off. I guess it's no big deal, but it bothers me.
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Yeah, it still works just fine. I turned it off just now and then plugged it in to check and the charging light came on immediately.
Maybe the battery is faulty or you got a thunderbolt battery by mistake and the phone is confused? Otherwise I have no clue why that would happen :/
I have them same problem. My phone is completely dead, won't turn on and a orange light comes on for 3 seconds and goes away and nothing happens. What do I need to do?
Sounds like your battery died. Pull the battery and let it sit for a few, then try to boot it back up and plug it in immediately.
I was reading a thread about this last night on RootzWiki. Dude did a lot of testing, came to find out it was ClockWorkMOD keeping a completely dead battery from charging at all. Is that the recovery you have? If so, I would put AmonRa on, try that.
Agreed, almost definitely a dead battery. You can try this:
1) Take out the battery and put it back in
2) Hold down power and volume down to enter the bootloader
3) Immediately plug the phone in and leave it there for 10 minutes or so
4) Reboot the phone now that you have enough power to make it through booting
This should work as long as your battery is completely dead.
My suggestion for the future though is to buy an external charger and a second battery. That's what I did, and now any time I accidentally let my battery die I just swap it out and I'm good to go at 100% while the other one recharges. Also an external charger is the easiest way to fix this if your battery is too dead for the above method.
ministroni said:
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
Click to expand...
Click to collapse
Also, remember that if you are using Clockwork Recovery for some reason that makes the phone not charge when its powered down. I had the similar issue where i couldnt get it to charge or come on at all, i put in a battery from my TBolt and it turned right on, switched Recovery to Amon Ra (Blue one, not the Red one) and from there it charged no problem!
worked...
slim6596 said:
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
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this worked for me! thank you!! also to come to think of it, the problem happened after installing clockworkmod recovery. so there certainly seems to be a connection
slim6596 said:
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
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This absolutely helped me! I'm really liking this Rezound I picked up but the damn thing is also just very temperamental in general. Still a fantastic underrated device overall though.
My wifes d2g did that once. I ended up taking an old charger, stripping the ends off and taping it to the contacts on the battery for 30 minutes. It charged it up and after that it would charge thru the phone again. A lot cheaper than a new battery.
Sent from my ADR6425LVW using xda app-developers app

Weird lockup noted

At this point I'm not necessarily looking for any help, but would still be interested in anyone else's similar experience.
My phone has stock JB, rooted but unlocked.
Last night I set my phone on the nightstand with around 80% battery. Didn't have any reason to touch it until around 11:30am, at which time I pressed the lock button and got no immediate response. Tried holding down the button for a while, then, thinking maybe the battery had somehow run down completely overnight, plugged in the charger (Kindle Fire charger which I always have used) and held down the button until I got the LG logo and then the charging icon, at which point I powered it up.
It was at 50% battery when it booted up, which was kind of odd, and even weirder, it said it was slow charging, which it should not have been from this charger. I unplugged and plugged the charger in and it started charging normally. When I checked the battery history graph, it showed a normal discharge and then an instant drop from around that 80% level to just under 50% at the time I rebooted. So it had been alive all night, just unresponsive to being unlocked for some reason.

PLEASE HELP! Moto Z won't power on at all/stuck on bootloop!

Hello, recently my phone was having some serious battery life issues. It started with just draining fast, then it would turn off prematurely at 10%, then 20%, then 50%, then it would basically not run without a charging cable. My fix was to just plug in a power bank and keep it like that, and it was working fine for a while. Then I noticed it wouldn't charge with the stock charger. I would plug it in, worked for a few minutes, get to 100%, turn off, then go down to ~95% and die. So I was only using it with my power bank.
Today, I plugged it in as usual, and it just started doing a bootloop. Then it just turned off and refused to work! It won't power on with neither the original charger or the powerbank. Add insult to injury, there's this tiny LED notification light I had never seen before that's blinking. Now it's not blinking any more. I just plugged in the powerbank and NOW it looks like it's working. Oh no, was too optimistic, it's back at the rebooting thing. It's just the first screen for 5-15 seconds, goes black, then repeats. God I hate this phone,
So now it's next to me just powering on and off. Please help, I would appreciate it greatly!
It's probably that your battery is just done. I had similar issues to you. My battery would drop a percent a minute or less while in use, and was shutting down at 50 percent or so.
I just got the battery replaced and it's back to how it was new. I had a z2 play that was laggy and likely had freezing issues due to minor water damage. I'm so much happier with my newly refurbished Z. It's just a much better and smoother phone, period.
The batteries are like 10 bucks. Just need someone to install it. The Moto z battery replacement is rated difficult, so I wouldn't attempt a DIY unless you're an experienced phone repair person. :good:
Good luck!
Yes battery is SNAFU, ie. normal Motorola's quality control.
I have the wireless charging mod, that causes similar boot loop when placed on charger.
Great when you have pattern to proceed boot security and your alarm fails in morning.
I am about to cremate this POS phone and all its mods once my Sony cheap interim phone arrives.. will not even consider supporting the Motorola eco system by selling on eBay.
harut2K said:
Hello, recently my phone was having some serious battery life issues. It started with just draining fast, then it would turn off prematurely at 10%, then 20%, then 50%, then it would basically not run without a charging cable. My fix was to just plug in a power bank and keep it like that, and it was working fine for a while. Then I noticed it wouldn't charge with the stock charger. I would plug it in, worked for a few minutes, get to 100%, turn off, then go down to ~95% and die. So I was only using it with my power bank.
Today, I plugged it in as usual, and it just started doing a bootloop. Then it just turned off and refused to work! It won't power on with neither the original charger or the powerbank. Add insult to injury, there's this tiny LED notification light I had never seen before that's blinking. Now it's not blinking any more. I just plugged in the powerbank and NOW it looks like it's working. Oh no, was too optimistic, it's back at the rebooting thing. It's just the first screen for 5-15 seconds, goes black, then repeats. God I hate this phone,
So now it's next to me just powering on and off. Please help, I would appreciate it greatly!
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Your device need battery replacement..

Random shutdown issue after replacing battery - issue is still there after returning to original battery

A couple of days ago I replaced the battery on my Poco F1, because the phone is 2.5 years old and AccuBattery reckoned it was at 71% health. There were no issues with the phone, only that the battery life wasn’t as good as it once was (it was still running from 100% - 0% battery charge).
I bought the battery from AliExpress (this one to be precise) and the process of switching it out was easy and faultless, as far as I could tell.
The reassembled phone booted up fine and the new battery was at ~ 50% capacity. On the AliExpress listing it said to run the battery flat, which is what I did and it lasted quite a few hours - all good.
I then recharged the phone to full, as stated in the instructions. Regretfully, I interrupted the first recharge a couple of times by unplugging the phone for a few minutes each time. I'm telling you this for full disclosure - I'm unsure if this is likely to have caused the problem that I am now facing.
The fully recharged phone lasted a few hours and then shut itself down, whilst on ~ 70% battery I believe. This was the first time I realised there was a problem. The phone would not turn back on - holding down the power button and/or any combination of volume buttons did absolutely nothing. However, plugging the phone in caused the battery charging screen to appear instantly and subsequently, holding the power button whilst still plugged in would turn the phone on as normal. The phone would then boot up and battery percentage would be at ~70%, as it was when it shutdown (once booted, volume keys work fine). The phone would appear to charge as normal, but whenever I unplugged the phone, it would eventually shutdown on a high percentage after anything from a few seconds up to around an hour.
I thought I must have gotten a dodgy battery, so I took it out and put the original one back in. Now the old battery has all of the same symptoms as the new one – it won’t turn on unless plugged in and randomly shuts down after a period of time. If I manually turn the phone off when unplugged, it won’t turn back on unless it is plugged in. Also, a reboot just shuts it down.
I happened to have a spare charging port board, so I put that in to see if I’d fried something on there, but that hasn’t helped.
I’m tempted to reset the phone to stock (currently running Pixel Experience with TWRP installed) but am worried that it will brick the phone if it tries to reboot during the flashing process. Also, I believe that the fact I can’t force boot into fastboot with volume down/power buttons proves it is a hardware issue?
Any ideas are very welcome.
I think unless you have access to an EDL authorised account it's better to not flash MIUI at this stage. Risk of bricking the device...
07lema said:
A couple of days ago I replaced the battery on my Poco F1, because the phone is 2.5 years old and AccuBattery reckoned it was at 71% health. There were no issues with the phone, only that the battery life wasn’t as good as it once was (it was still running from 100% - 0% battery charge).
I bought the battery from AliExpress (this one to be precise) and the process of switching it out was easy and faultless, as far as I could tell.
The reassembled phone booted up fine and the new battery was at ~ 50% capacity. On the AliExpress listing it said to run the battery flat, which is what I did and it lasted quite a few hours - all good.
I then recharged the phone to full, as stated in the instructions. Regretfully, I interrupted the first recharge a couple of times by unplugging the phone for a few minutes each time. I'm telling you this for full disclosure - I'm unsure if this is likely to have caused the problem that I am now facing.
The fully recharged phone lasted a few hours and then shut itself down, whilst on ~ 70% battery I believe. This was the first time I realised there was a problem. The phone would not turn back on - holding down the power button and/or any combination of volume buttons did absolutely nothing. However, plugging the phone in caused the battery charging screen to appear instantly and subsequently, holding the power button whilst still plugged in would turn the phone on as normal. The phone would then boot up and battery percentage would be at ~70%, as it was when it shutdown (once booted, volume keys work fine). The phone would appear to charge as normal, but whenever I unplugged the phone, it would eventually shutdown on a high percentage after anything from a few seconds up to around an hour.
I thought I must have gotten a dodgy battery, so I took it out and put the original one back in. Now the old battery has all of the same symptoms as the new one – it won’t turn on unless plugged in and randomly shuts down after a period of time. If I manually turn the phone off when unplugged, it won’t turn back on unless it is plugged in. Also, a reboot just shuts it down.
I happened to have a spare charging port board, so I put that in to see if I’d fried something on there, but that hasn’t helped.
I’m tempted to reset the phone to stock (currently running Pixel Experience with TWRP installed) but am worried that it will brick the phone if it tries to reboot during the flashing process. Also, I believe that the fact I can’t force boot into fastboot with volume down/power buttons proves it is a hardware issue?
Any ideas are very welcome.
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Exactly the problem I am going through. It's all started today. I am currently running stock MIUI. It keeps boot looping if I do not plug the charger. But once it's plugged, it will load up normal.
amn1987 said:
I think unless you have access to an EDL authorised account it's better to not flash MIUI at this stage. Risk of bricking the device...
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Click to collapse
I did flash stock MIUI in the end. Did not brick it, but also did not fix it. The phone now turns off immediately after being unplugged every time. I got myself a black Friday Poco X3 Pro so I'm now selling this phone for parts in UK
https://www.ebay.co.uk/itm/154819038771?mkevt=1&mkcid=16&mkrid=710-127635-2958-0
07lema said:
I did flash stock MIUI in the end. Did not brick it, but also did not fix it. The phone now turns off immediately after being unplugged every time. I got myself a black Friday Poco X3 Pro so I'm now selling this phone for parts in UK
https://www.ebay.co.uk/itm/154819038771?mkevt=1&mkcid=16&mkrid=710-127635-2958-0
Click to expand...
Click to collapse
It could be a buggy PMIC issue similar to https://forum.xda-developers.com/t/...android-11-0-vayu-bhima.4267263/post-85119331
Third-party batteries are mostly crap and probably the original battery is completely drained and the BMS isn't allowing it to be charged as a safety measure?
https://t.me/crDroidPoco/207293 Available in the EU.

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