Sprint Visual Voicemail restore after eh17 - Android Q&A, Help & Troubleshooting

I was using the visual voicemail program to store all my voicemails on my epic 4g with standard froyo ec05 until i finally decided to update to the eh17 gingerbread stock rom. I did a nandroid backup and a mybackuppro backup of everything, although I found out that for vvm, I needed to copy out everything in the \data\data\com.coremobility.app.vnotes folder. I shutdown the voicemail service and backed up the folder to my sd card then did the eh17 upgrade. That went fine, I got all my apps back, all my data back from Google and my sms back. I shutdown the voicemail service right after upgrading and while still in airplane mode. I deleted the folders from the existing set and pasted in my backup copy. Then I rebooted the phone. The first time i went in, all of my old voicemails were there, but when i clicked on them, they wouldn't play and gave a file not found or file not able to play error. Even though all of the .amr files were back in the /files folder. I re-performed the procedure and from then on, I can't even get the database list to come up. Every time I open visual voicemail now, it shows an empty set, even though the database and all the .amr files are there. I read somewhere about having to use an older version of visual voicemail, 5.0.26, which I acquired, but the phone wouldn't let me install the older version of the program, even after I shutdown the service and put it into airplane mode. It would start, then said installation failed.
Any help out there????
~Z

Try fixing permissions in cwm.
Sent from an Epic with 4G

How do I do that? what permissions? or is it on of the advanced options?

Hey...found the permisions option in cwm...and it WORKED!
Thank you so much...I was so worried that I wouldn't get it working aain and I don't want to switch to google voice.
~Z
Sent from my SPH-D700 using xda premium

Related

Text Messaging Force Closes crashes

I've done some searching on Google and didn't find anything helpful yet. I am running a mostly stock (rooted) ED04 w/ OTB 1.6 Kernel.
When I boot up my phone, I get a FC on com.android.mms
When I go into my Messaging and open an existing message it force closes.
This phone is pretty freshly setup. ie: I had a couple text messages on my phone from yesterday. I deleted those with no effect. When I sent a text message to myself (from google voice) and opened it up, I still get the FC on com.android.mms
I booted up into CWR and ran the Fix Permissions. That didn't do any good. I went back to CWR and cleared cache and Dalvik cache. That didn't do any good. Still getting FC. Any advice? I have a logcat of the crash when I try to open the message.
Here is the logcat: http://pastebin.com/YHwYs7ur
Any help in figuring out why my text messaging is crashing would be very helpful. I've been using a Fascinate since September. The only thing I did before this started happening was Titanium Backup was set to backup the green system applications and the user applications last night.
EDIT:
Sending a text message from the phone is causing a force close too. The message does send (I sent it to myself and it showed up a moment or two later after the fore close).
I think the mms database is screwed up but I'm not sure which database it is.
EDIT #2:
Well, I ran Titanium Backup again (just user apps+data, with the reboot option enabled). The system rebooted at the end of the backup and stuck at the SAMSUNG logo and will not boot up and not even into CWM with the three finger salute. Guess I'm doing the odin dance. Damn it. I had just gotten everything setup the way I wanted it. I will be leary of the Titanium Backup rebooting and see if that had anything to do with it. (Titanium Backup rebooted last night, the phone was off by the time I got to it this morning and it turned on fine except for the text messaging FC.)
I've odin'd the CWM (05-08-2011 version) and it still just sticks at the SAMSUNG screen....so ODIN back to ED03. Blech.

contacts apk not present wt-pad012

i have a tablet wt-pad012 by indiaworldtech dot in its rooted and it has contactsstorage.apk so can put backup contacts via go contacts but cannot add individually so need contacts.apk ics 4.0.3 i have tried using copying to system/app and reboot and also using root unistaller to install as system app with premission rw-r-r but none work the apk is not installing not showing up in app drawer and setting so plz help me
same issue, different tablet
Same issue, different tablet. mine is called a "WonderMedia M-270" according to google play.
Got it at black friday. Works great, it will even make a phone call over WiFi.
But since it was never meant to be a phone...or someone just screwed up, there is not contacts.apk. That means that when I am in an email program, none of my addresses show. In a chat program, I even have to type out each and every contact before I can send to them.
This is VERY frustrating indeed.
any help? I have several Contacts.apk I have downloaded. But since this is not a rooted device, it will not allow me to install or place this in teh appropriate folder.

[Q] Reinstall stock Google Calendar so I can sync again!

I had used the app System App Remover to remove some of the crapware that Sprint and Samsung bog down your phone with. In particular I use Google Calendar for my main calendar and I use it through Thunderbird too as well as Google's web app for calendar. I love that I can easily create events and wham they are right there on my phone too.
Now I have a Samsung Galaxy Note 3 and Samsung puts it's own calendar app there and when you go into that calendar it wants you to set up a Samsung account, etc. I don't want a Samsung account and I'm quite happy staying with Google Calendar. So I tried to remove the Samsung portions of Calendar but leave the Google Calendar, etc. It is hard to tell which is which because they both simply use the name "Calendar". In any event I screwed up my Google Calendar on my Note 3.
Now this System app remover says it's safe or relatively safe and that it backs up any system app you remove in a "recycle bin" so you can reinstall it. So I go to the recycle bin and attempt to reinstall the Google calendar app I removed and it failed! I've talked to the developer and he's just perplexed and I'm out of a calendar on my phone!!!
I've tried reinstalling the Google Calendar app from the play store and while that succeeds I see no calendars being displayed. Here's some of the odd behavior I see:
When it starts it presents a month view with no events
Selecting Calendars to Display shows nothing
Selecting Calendars to Sync shows a blank page with Cancel and OK buttons but it says Loading forever!
Even though I have already signed into a Google account, if I try to add a Google account and supply my username and password it says that it had trouble contacting the Google Servers and to try again later. Of course later it does the same thing
If I go into my Settings and look at my Google account and what syncs I see no entry for Sync Calendar
If I try to make a new event I get a similar black screen saying Loading..., Cancel and Done buttons but it goes nowhere
It seems like the sync portion of Google Calendar/Account is broken or something is not signed properly. I've tried to find the appropriate CalendarSync.apk file and found a few, installed a few but the behavior described above remains the same.
HELP!
Is there a way to fix this without having to flash a rom? I used to play with installing rom's but now a days I try to just keep it stock - well I get additional apps but I try not to flash rom's and get unsupported. I have used towelroot to gain access to root. I use it because I also use Tasker and Secure Settings to try to automate some things and for some odd reason you cannot toggle GPS on and off until you get Secure Setting and root your phone! Stupid. And because I'm rooted System Update doesn't want to update me. I'm not sure if there's an OTA update for Sprint Galaxy Note 3 Android 4.4.2 but I would have thought that if there was say 4.4.3 available that update would fix my problem.
If I can't fix that problem could I flash a stock Sprint rom (where?) and then have all my apps come back from backup/restore (I recently did a factory reset and even this didn't fix it! And while many apps came back courtesy of Google, a number didn't and what is worse is that I lost a number of settings and configurations. I wouldn't want to have to do that again.
I'm almost at the point of saying screw it and getting back into custom ROMs. Sprint rarely updates us, Google doesn't update us so what's the point of staying stock kernel? Sprint tech droid are incompetent.
In any event if somebody can help that'd be cool (why such apps as Calendar and the like need to be backed into the ROM instead of just downloadable and installable like every other app is beyond me!)
defaria said:
I had used the app System App Remover to remove some of the crapware that Sprint and Samsung bog down your phone with. In particular I use Google Calendar for my main calendar and I use it through Thunderbird too as well as Google's web app for calendar. I love that I can easily create events and wham they are right there on my phone too.
Now I have a Samsung Galaxy Note 3 and Samsung puts it's own calendar app there and when you go into that calendar it wants you to set up a Samsung account, etc. I don't want a Samsung account and I'm quite happy staying with Google Calendar. So I tried to remove the Samsung portions of Calendar but leave the Google Calendar, etc. It is hard to tell which is which because they both simply use the name "Calendar". In any event I screwed up my Google Calendar on my Note 3.
Now this System app remover says it's safe or relatively safe and that it backs up any system app you remove in a "recycle bin" so you can reinstall it. So I go to the recycle bin and attempt to reinstall the Google calendar app I removed and it failed! I've talked to the developer and he's just perplexed and I'm out of a calendar on my phone!!!
I've tried reinstalling the Google Calendar app from the play store and while that succeeds I see no calendars being displayed. Here's some of the odd behavior I see:
When it starts it presents a month view with no events
Selecting Calendars to Display shows nothing
Selecting Calendars to Sync shows a blank page with Cancel and OK buttons but it says Loading forever!
Even though I have already signed into a Google account, if I try to add a Google account and supply my username and password it says that it had trouble contacting the Google Servers and to try again later. Of course later it does the same thing
If I go into my Settings and look at my Google account and what syncs I see no entry for Sync Calendar
If I try to make a new event I get a similar black screen saying Loading..., Cancel and Done buttons but it goes nowhere
It seems like the sync portion of Google Calendar/Account is broken or something is not signed properly. I've tried to find the appropriate CalendarSync.apk file and found a few, installed a few but the behavior described above remains the same.
HELP!
Is there a way to fix this without having to flash a rom? I used to play with installing rom's but now a days I try to just keep it stock - well I get additional apps but I try not to flash rom's and get unsupported. I have used towelroot to gain access to root. I use it because I also use Tasker and Secure Settings to try to automate some things and for some odd reason you cannot toggle GPS on and off until you get Secure Setting and root your phone! Stupid. And because I'm rooted System Update doesn't want to update me. I'm not sure if there's an OTA update for Sprint Galaxy Note 3 Android 4.4.2 but I would have thought that if there was say 4.4.3 available that update would fix my problem.
If I can't fix that problem could I flash a stock Sprint rom (where?) and then have all my apps come back from backup/restore (I recently did a factory reset and even this didn't fix it! And while many apps came back courtesy of Google, a number didn't and what is worse is that I lost a number of settings and configurations. I wouldn't want to have to do that again.
I'm almost at the point of saying screw it and getting back into custom ROMs. Sprint rarely updates us, Google doesn't update us so what's the point of staying stock kernel? Sprint tech droid are incompetent.
In any event if somebody can help that'd be cool (why such apps as Calendar and the like need to be backed into the ROM instead of just downloadable and installable like every other app is beyond me!)
Click to expand...
Click to collapse
Ok, chances are the Bloatware removal script removed more than just the GoogleCalendarSnycAdapter.apk. It probably removed most or all your Google Apps. First I would try and reinstall the calendar app from the recycle bin again, this time copy and paste it with some type of root manager app like Root Explorer. Make sure you put it in system/app and not system/priv-app. Check the permissions they should be rw-r--r-- after your have pasted the app. Then with the root manger app go to Delvik-Cache and delete it, now power down the device completely and reboot. It will take a minute as it rebuilds the Delvik-Cache.
Now in the event that the removal script took all the Google apps, here is a link for stock KK 4.4.2 NC5 .tar http://forum.xda-developers.com/showthread.php?t=2712205 ( Thanks micmars ) just follow the steps listed on his thread. Here is a link for Odin v 1.85 and Samsung drivers http://www.downloadodin.info/download-odin-1-85 version 1.85 always works the best for me.
jimzweb1 said:
Ok, chances are the Bloatware removal script removed more than just the GoogleCalendarSnycAdapter.apk. It probably removed most or all your Google Apps. First I would try and reinstall the calendar app from the recycle bin again, this time copy and paste it with some type of root manager app like Root Explorer. Make sure you put it in system/app and not system/priv-app. Check the permissions they should be rw-r--r-- after your have pasted the app. Then with the root manger app go to Delvik-Cache and delete it, now power down the device completely and reboot. It will take a minute as it rebuilds the Delvik-Cache.
Now in the event that the removal script took all the Google apps, here is a link for stock KK 4.4.2 NC5 .tar http://forum.xda-developers.com/showthread.php?t=2712205 ( Thanks micmars ) just follow the steps listed on his thread. Here is a link for Odin v 1.85 and Samsung drivers http://www.downloadodin.info/download-odin-1-85 version 1.85 always works the best for me.
Click to expand...
Click to collapse
Note that all other Google apps (at least the apps I use) work fine. Hangouts, Chrome, Chromeccast, GMail, Music, etc.
OK, I see two GoogleCalendarSyncAdapter.apk files - one in /sdcard/Download that is 490.33 KB and one that is already in /system/app that is -rw-r--r-- but 618.06 KB. More is better right? I use ES File Explorer as a file manager and I am root. I could not find anything on my system with *delvik* in the name. Might it be something with *art* instead? Isn't Kit Katt on art now and not delvik? Wait I found it under /data. When you say "delete it" what is "it"? I ask because I see things like:
[email protected]@[email protected]
[email protected]@[email protected]
[email protected]@[email protected]
[email protected]@GoogleCalendarSyncAdapter(1)[email protected]
[email protected]@[email protected]
I think #4 was created when I accidentally downloaded GoogleCalendarSyncAdapter.apk twice into /system/app. I've copied these 5 files to save them then removed #3 and #4, powered down and back up. Nothing different.
Next I copied all of /data/delvik to the sdcard and removed all of the files under /data/delvik, powered down and back up.This took considerably longer as the cache was rebuilt at startup. In fact it said Android is upgrading... After that it started apps and I was back up. But the calendar still exhibits the exact same behavior.
I think what needs to be reinstalled is probably the Calendar Storage because it seems to me whenever I try to add an event or a calendar it fails.
As for your links, why am I flashing my entire phone with a new rom and what will be happening to all of the apps and settings I currently have installed? I'm sorry but I really only want my Calendar app to come back. Everything else works. Last time when I did a factory reset in attempting to fix this many apps came back, but many didn't and lots of them had missing settings, etc. I really, really don't want to go through that again!
BTW why didn't I get an email when you responded...
Bump?
Bump?
defaria said:
Note that all other Google apps (at least the apps I use) work fine. Hangouts, Chrome, Chromeccast, GMail, Music, etc.
OK, I see two GoogleCalendarSyncAdapter.apk files - one in /sdcard/Download that is 490.33 KB and one that is already in /system/app that is -rw-r--r-- but 618.06 KB. More is better right? I use ES File Explorer as a file manager and I am root. I could not find anything on my system with *delvik* in the name. Might it be something with *art* instead? Isn't Kit Katt on art now and not delvik? Wait I found it under /data. When you say "delete it" what is "it"? I ask because I see things like:
[email protected]@[email protected]
[email protected]@[email protected]
[email protected]@[email protected]
[email protected]@GoogleCalendarSyncAdapter(1)[email protected]
[email protected]@[email protected]
I think #4 was created when I accidentally downloaded GoogleCalendarSyncAdapter.apk twice into /system/app. I've copied these 5 files to save them then removed #3 and #4, powered down and back up. Nothing different.
Next I copied all of /data/delvik to the sdcard and removed all of the files under /data/delvik, powered down and back up.This took considerably longer as the cache was rebuilt at startup. In fact it said Android is upgrading... After that it started apps and I was back up. But the calendar still exhibits the exact same behavior.
I think what needs to be reinstalled is probably the Calendar Storage because it seems to me whenever I try to add an event or a calendar it fails.
As for your links, why am I flashing my entire phone with a new rom and what will be happening to all of the apps and settings I currently have installed? I'm sorry but I really only want my Calendar app to come back. Everything else works. Last time when I did a factory reset in attempting to fix this many apps came back, but many didn't and lots of them had missing settings, etc. I really, really don't want to go through that again!
BTW why didn't I get an email when you responded...
Click to expand...
Click to collapse
First sorry for the slow response, was out of town helping my daughter move. Now the correct size for the GoogleCalendarSyncAdapter.apk is 618.06KB. Here are copies of the files off my device which is a note 3 stock rooted 4.4.2 NC5.
GoogleCalendarSyncAdapter.apk https://mega.co.nz/#!tNxxxI5T!5xftzTM9ajyF45MeMR-qDS61ftYIhUIT3p2-hsBdN0w
SecCalendarProvider.apk https://mega.co.nz/#!0FIE0JgI!ENASoyihE3CLhECDDvBbRec1ROU5FxkAERQID7q7FPU
SecCalendarProvider.odex https://mega.co.nz/#!8MICFZSY!z23JLhKGgI9K5-1Lpe_GYszMlXmJyVaKsfaKd2vyCm8
Download to PC desktop, copy and paste to your sd card, then with your ES File manger copy the original files to a ext sd card or PC desktop. Now copy and paste the downloaded files, the adapter goes in system/app and the provider goes in system/priv-app. Once installed, check permissions rw-r--r-- then go to data/delvik-cache and delete the delvik-cache file, then go to cache/recovery and delete the last install and last log files. Then completely power down the device and reboot, delvik-cache will rebuild, then the new apks to will install.
Thank you, thank you, thank you!!! Looks like I'm back up! No problem on the wait, I just wanted to keep the issue alive here.
Detailing what I did for the benefit of the next person I first downloaded your files and used PushBullet to push them to my phone. If you haven't heard of PushBullet then you should check it out! It's a nice way of pushing files, links, directions between your cell phone and your browser. I then:
. Put these files into /sdcard/Downloads/Calendar
. Moved /system/app/GoogleCalendarSyncAdapter.apk -> /sdcard/Downloads/save
. Moved /system/priv-app/SecCalendarProvider.apk -> /sccard/Downloads/save
. I could not find a SecCalendarProvider.odex file under /system/priv-app! Perhaps that was the root of my problem.
. I copied /sdcard/Downloads/Calendar/GoogleCalendarSyncAdapter.apk -> /system/app
. I copied /sdcard/Downloads/Calendar/SecCalendarProvider.apk -> /system/priv-app
. I copied /sdcard/Downloads/Calendar/SecCalendarProvider.odex -> /system/priv-app
. I looked at the perm bits of these files and when they were in /sdcard/Download/Calendar I could only see one of the 3 bit setting. It was set to 6 or rw-. However once I copied them to /system/app I could see the full set of perms and I changed them to 644.
. As for /data/delvik-cache, I didn't know exactly which file to delete but played it save and only deleted [email protected]@[email protected]. I figured if that was not the right think I could do it again but move all of the delvik-cache off of the phone like I did before. Turns out I didn't need to.
. I didn't bother (actually didn't see) the part about deleting the log files in the cache/recovery. Apparently I didn't need to.
Powered down the phone and then back up. Briefly saw a thing about updating and then I boot in. Started the Calendar and it didn't look good - it looked like it did before. But I went to the "Calendars to Display" and to my amazement it displayed many of my calendars! I went back and events were filling in as the background sync was taking place. I'M BACK!!!!
Thanks.
defaria said:
Thank you, thank you, thank you!!! Looks like I'm back up! No problem on the wait, I just wanted to keep the issue alive here.
Detailing what I did for the benefit of the next person I first downloaded your files and used PushBullet to push them to my phone. If you haven't heard of PushBullet then you should check it out! It's a nice way of pushing files, links, directions between your cell phone and your browser. I then:
. Put these files into /sdcard/Downloads/Calendar
. Moved /system/app/GoogleCalendarSyncAdapter.apk -> /sdcard/Downloads/save
. Moved /system/priv-app/SecCalendarProvider.apk -> /sccard/Downloads/save
. I could not find a SecCalendarProvider.odex file under /system/priv-app! Perhaps that was the root of my problem.
. I copied /sdcard/Downloads/Calendar/GoogleCalendarSyncAdapter.apk -> /system/app
. I copied /sdcard/Downloads/Calendar/SecCalendarProvider.apk -> /system/priv-app
. I copied /sdcard/Downloads/Calendar/SecCalendarProvider.odex -> /system/priv-app
. I looked at the perm bits of these files and when they were in /sdcard/Download/Calendar I could only see one of the 3 bit setting. It was set to 6 or rw-. However once I copied them to /system/app I could see the full set of perms and I changed them to 644.
. As for /data/delvik-cache, I didn't know exactly which file to delete but played it save and only deleted [email protected]@[email protected]. I figured if that was not the right think I could do it again but move all of the delvik-cache off of the phone like I did before. Turns out I didn't need to.
. I didn't bother (actually didn't see) the part about deleting the log files in the cache/recovery. Apparently I didn't need to.
Powered down the phone and then back up. Briefly saw a thing about updating and then I boot in. Started the Calendar and it didn't look good - it looked like it did before. But I went to the "Calendars to Display" and to my amazement it displayed many of my calendars! I went back and events were filling in as the background sync was taking place. I'M BACK!!!!
Thanks.
Click to expand...
Click to collapse
Hi, all. I followed all the instructions in this thread twice because I'm having the same issue and no luck. The "Calendars to Sync" is still spinning endless on the "Loading..." screen. I'm on stock Note 3 and have root. I even deleted all the files from /data/dalvik-cache. Any other suggestions? My issue is just the calendar sync as well. All the apk and other files mentioned here have been placed from the downloads that were provided. I'm totally dependent on my multiple calendars and dead in the water here.
dledge said:
Hi, all. I followed all the instructions in this thread twice because I'm having the same issue and no luck. The "Calendars to Sync" is still spinning endless on the "Loading..." screen. I'm on stock Note 3 and have root. I even deleted all the files from /data/dalvik-cache. Any other suggestions? My issue is just the calendar sync as well. All the apk and other files mentioned here have been placed from the downloads that were provided. I'm totally dependent on my multiple calendars and dead in the water here.
Click to expand...
Click to collapse
I also was unable to follow this procedure with any success. I'm trying to get Google Calendar working again on my Sprint Galaxy S4 running 5.0.1 rooted stock. When I put seccalendarprovider in the app folder I get a crashy Calendar Storage (unusable). When I put it in a subfolder of priv-app it just says that Calendar Storage is disabled. When I just dump it straight into priv-app it's also crashy and unusable.

How I got TW Lollipop running on my Ringplus Note 3

My Note 3 is activated on the Sprint MVNO Ringplus, so I probably went through more trouble than most to get the leaked Lollipop build up and running. I figured I'd show what I did in case anyone else wanted to do the same as well. I believe SMS is currently not working. This isn't an issue for me because I use Google Voice as my primary number, so my texts go through data instead of traditional SMS.
It would probably be best to do a Profile and PRL update before you begin, as you won't have the option of doing them on the new ROM.
First I made a complete backup followed by a full wipe, and then I flashed g00h's tweaked odex lollipop ROM v.1.1 here.
Next I flashed the bluetooth/wifi fix found in this thread here. Make sure you download version 2 (the file that's 1.83MB).
Next I had to get mobile data working, so I used the APN backup & restore app from the Play store. I used the APN settings listed by jackal830 here. I copied the text, pasted it into an xml file, and placed that file in the APN backup & restore app's folder so that it could restore the Ringplus APN settings. Using the app, I first deleted the current APN settings, and I then restored from the newly created xml file.
The next problem was that my all of my wifi passwords would be forgotten everytime the phone would reboot. I did a quick search and found this post here. Following dajumper's suggestion, I edited the build.prop using Root Explorer, and changed the line from "ro.securestorage.support=true", to "ro.securestorage.support=false". This made my wifi passwords stick on reboot.
After doing all of that, everything is up and running great. I'm really enjoying Samsung's implementation of Lollipop. In order to get this working on Sprint instead of Ringplus, I'd imagine you'd only have to locate a Sprint APN file generated from the APN backup & restore app, and use that instead.
If anyone else has the same setup as me, and wants to give this try, enjoy!
Does your texting work? Seems to be the only thing missing when I've tried installing that rom?
djsplitimage said:
Does your texting work? Seems to be the only thing missing when I've tried installing that rom?
Click to expand...
Click to collapse
It does not, but like I said, I use Google Voice as my primary number, so it's not an issue for me. I can still send text messages like normal through Google Voice because the messages travel over mobile data instead of SMS.
Aight guess I'll just wait a little more for that to get fixed i need that proper texting but thanks for the info
Which APN backup and restore app are you using? The one I used states it does not restore for anything over 4.0+. That because the OS does not allow for 3rd party apps to change APN.
Never mind figured it out. Will attempt on sprint. But looks like MMS will still be a problem.
huggybjmn said:
Which APN backup and restore app are you using? The one I used states it does not restore for anything over 4.0+. That because the OS does not allow for 3rd party apps to change APN.
Click to expand...
Click to collapse
I'm using the latest one from the play store. Hit menu, select disable ICS check, close the app and then reopen it. I don't believe it allows you to backup your APN settings on anything higher than 4.0, but it does allow you to restore them. That's why I manually placed my xml file in the folder where the app restores from.
Hitokiri-Snake said:
I'm using the latest one from the play store. Hit menu, select disable ICS check, close the app and then reopen it. I don't believe it allows you to backup your APN settings on anything higher than 4.0, but it does allow you to restore them. That's why I manually placed my xml file in the folder where the app restores from.
Click to expand...
Click to collapse
Thanks...Next time I will read the entire writeup . It will allow you to backup and restore. Just had to move the APK to the /system/priv-app and modify the permissions.
How exactly do you edit the secure storage support to true?

Contacts lost after recovery with Android SDK!

yesterday I had to bring my samsung s6 edge, running on android 5.1.1 (non-rooted), to a samsung service point because the display was broken. I was wondering that they immediately repaired it and whyever made a factory reset. anyway, right before I made a backup with android sdk. afterwards I tried to flash the recovery and it seemed to be working. almost all files, apps and settings were back on the phone but the contacts. even the numbers in the dialling lists, only without names. the funny part is, that some of the names were displayed for e few seconds when I scrolled down the list. but then they immediately changed to numbers without names
I already extracted the backup file, but there is no file with this describtion: /data/data/com.android.providers.contacts/databases/contacts2.db
there is also no other backup of the contacts, such as vCard export, google sync, outlook sync, etc.
Is there any way to get my contacts back??
thank you!
default
defaultuser_83 said:
yesterday I had to bring my samsung s6 edge, running on android 5.1.1 (non-rooted), to a samsung service point because the display was broken. I was wondering that they immediately repaired it and whyever made a factory reset. anyway, right before I made a backup with android sdk. afterwards I tried to flash the recovery and it seemed to be working. almost all files, apps and settings were back on the phone but the contacts. even the numbers in the dialling lists, only without names. the funny part is, that some of the names were displayed for e few seconds when I scrolled down the list. but then they immediately changed to numbers without names
I already extracted the backup file, but there is no file with this describtion: /data/data/com.android.providers.contacts/databases/contacts2.db
there is also no other backup of the contacts, such as vCard export, google sync, outlook sync, etc.
Is there any way to get my contacts back??
thank you!
default
Click to expand...
Click to collapse
Greetings,
Thank you for using XDA Assist. To get you the best help, I'm going to move your thread to your device's Q&A forum.

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