HTC Hero, Poor Signal & NO 3g "3" Network - Hero, G2 Touch Q&A, Help & Troubleshooting

Hey there,
I recently got my Htc Hero Uk "Chin" Model Phone its running 2.1 Firmware version,
and other than it not being the fastest thing in the world I get very poor signal. I also cannot receive 3G signal I can only get "h" this phone was previously orange but was unlocked, I have no other knowledge at all. I need to sort this out its driving me crazy! Rooting what ever it takes Im a noob at andriod's but everyone was there at one stage and id really appreciate any help you guys/gals could give! thank you regards robert.
+ The signal is fine with a orange sim card in it seems to pick up the 3g network and the 3 network sim card is fine I get full signal in another phone.

I'm on TELUS, a Canadian carrier here that operates an HSPA+ (and only that, no 2G) network. I'm on my Legend, and the "H" can only possibly be connected to their network and i receive 3G speeds to my mobile device.
Oh yeah, TELUS used to carry the Hero. I can assure you that H = 3G.
...if I'm wrong, FFFFFFFFFFFFFUUUUUUUUUUUU-
Sent from my Legend using XDA App

You are right. H = 3G. At least with my carrier. Orange Slovakia

Related

[Q] No 3G network on HD2 using 2.2 Froyo Cyanogen mod 6

Hello,
I recently bought a HTC HD2 and gotten unlocked to work with my ATT sim card also I had someone install the 2.2 Froyo Android software using Cyanogen Mod 6. Since I had the phone I have only been using Edge network and I know for sure we have 3g coverage. How can I get my 3G network to work on my phone? Please help. I am a newb when it comes to cell phones.
Thanks
Matt
someone correct me if i am wrong but the 3g bands for att and t-mo are different so even if you have 3g coverage you would only get edge. For faster speeds youll have to use wifi.
Do you have a Telstra-branded HD2? IIRC, Telstra uses the same 3G bands as AT&T. In that case you should be able to get 3G. Otherwise, the unbranded & T-Mo branded HD2s wouldn't work with AT&T 3G.
Sent from my T-Mobile myTouch 3G Slide using XDA App
jaekidd1012 said:
Do you have a Telstra-branded HD2? IIRC, Telstra uses the same 3G bands as AT&T. In that case you should be able to get 3G. Otherwise, the unbranded & T-Mo branded HD2s wouldn't work with AT&T 3G.
Sent from my T-Mobile myTouch 3G Slide using XDA App
Click to expand...
Click to collapse
I don't know how to check that but this HD2 used by a previous ower having Tmobile. Still having the same problem. Any help is appreciated.
thanks
Thread moved in HD2 Android Development.
but this isn't hd2 android section
No 3G on the TMOus HD2 on ATT
mattp_65 said:
I don't know how to check that but this HD2 used by a previous ower having Tmobile. Still having the same problem. Any help is appreciated.
thanks
Click to expand...
Click to collapse
Unless you have the Telstra HD2 (there will be a T in an oval on the back bottom cover), you won't get 3G on ATT. The Telstra model is the only one with the ATT 3G band (the 850mhz UMTS band).
You will ALSO need to have 850mhz ATT coverage in the areas where you live and travel to get 3G on that model.
Hope this helps...
Hi!
I was wondering if there is a way to change that? Installing a new ROM, a software or something!! I bought the TMo HD2 and brought it to South America. Here we use the 850 MHz frequency for 3G, and I just found out the HD2 works with 3G networks in the 1700 and 2100 MHz frequencies =( Is there a way I can change that ???
technillion said:
Unless you have the Telstra HD2 (there will be a T in an oval on the back bottom cover), you won't get 3G on ATT. The Telstra model is the only one with the ATT 3G band (the 850mhz UMTS band).
You will ALSO need to have 850mhz ATT coverage in the areas where you live and travel to get 3G on that model.
Hope this helps...
Click to expand...
Click to collapse
I checked and there is no T on my phone or cover. But I have cyanogen Mod 6, I was wondering if anyone else has this problem.
thanks

Network realted question. Please help!

Howzit guys,
I brought a HTC Aria in the USA on AT&T network. I came back to SA and rooted my phone put Android v2.2 on (phone came with v2.1) thinking that would unlock the phone, but it didn't. I ended up looking on the net for a website that I could get an unlock code for my phone. Long story short, I found one, paid for it and it worked. I'm using the phone on Vodacom no matter what I do I can't get 3G or HSDPA to work, only GPRS. HSDPA and 3G work fine in the states.
After doing some research I noticed that in the Mobile Network settings on the phone there is 3 options under Network Mode:
1. WCDMA only
2. GSM only
3.GSM / WCDMA auto
Now from what I've seen I need to use WCDMA to get the 3G / HSDPA to work, but when I select option 1. I don't get any signal and then phone eventually switches to GSM automatically. I was at work on the weekend helping a customer with her laptop and she had a 8•ta 3G modem, and 8•ta 3G modems are currently running off of MTN's network I was told this by an 8•ta technician and I noticed when connecting the modem it said something regarding WCDMA.
So now my question, if I change to MTN do you think I will be able to use 3G / HSDPA on my phone?
Any info regarding this will be greatly appreciated.
Thanks
The American version of the Aria uses different 3G frequencies (because that's what AT&T uses), so unfortunately your phone will not work with 3G in South Africa. There is a different version of the Aria (called Gratia in most regions) that is the exact same phone except it supports the correct 3G frequencies for your country, but there's nothing you can do with the phone you have now to make it work.

[Q] Can HTC hero working on AT&T 3G network?

hi all
I have a HTC hero. IMEI 357988024109600
Recently, i travel to USA join the AT&T. everything works fine including
phone call, texting, edge network BUT 3G network.
So is hero and AT&T network compatible?
I really want to enjoy 3g
thanks for your help
jeff_huang said:
hi all
I have a HTC hero. IMEI 357988024109600
Recently, i travel to USA join the AT&T. everything works fine including
phone call, texting, edge network BUT 3G network.
So is hero and AT&T network compatible?
I really want to enjoy 3g
thanks for your help
Click to expand...
Click to collapse
If you hero work on the network to do all of those said up by you, i think that the 3g doesn't work because you checked to only use 2g network...take a look in menu -> settings -> wireless -> mobile network -> and see if USE ONLY 2g network is enabled...if yes just uncheck it
PS: do you run a custom rom?
Stefan
Using mobile internet while abroad is extremely expensive!
If it's a European/Asian Hero, chances are it won't match ATT's 3G antenna frequency.
If it's a Canadian Hero from TELUS however, of course it will work, although the device must be first SIM-unlocked.
Sent from my Legend using XDA App

Rom change for faster internet

I have a Htc desire, the original. Originally its unlocked from purchase and its from the UK, I have now traveled abroad to Canada and got a plan with data, but the fastest connection I can get is 'E' edge. In the UK it was atleast 'H' hsdpa. I thought it would be the APN setting that were not correct but I have tried everything I can find and still it only connects to Edge. I recently went back to the UK and it went back to a hsdpa connection. Is this something to do with frequency or a rom change that can help me connect with hsdpa in Canada. I asked this question here as this may apply to all phones and not just my htc desire.
Did you try to manually switch to 3g? It's under mobile networks in settings.
life!
If you mean Network Mode and then switch that from GSM/WCDMA from auto to WCDMA, I tried that, it loses connection to the network operator and just stays like that until I switch it back.
digo21 said:
I have a Htc desire, the original. Originally its unlocked from purchase and its from the UK, I have now traveled abroad to Canada and got a plan with data, but the fastest connection I can get is 'E' edge. In the UK it was atleast 'H' hsdpa. I thought it would be the APN setting that were not correct but I have tried everything I can find and still it only connects to Edge. I recently went back to the UK and it went back to a hsdpa connection. Is this something to do with frequency or a rom change that can help me connect with hsdpa in Canada. I asked this question here as this may apply to all phones and not just my htc desire.
Click to expand...
Click to collapse
The carrier you use probably has HSDPA on the 850/1900 frequency, and the HTC Desire you bought in Europe is likely 900/2100. So no, you won't get HSDPA in Canada.
For verification, what carrier are you using in Canada?
I think you can't get faster Internet, because of the different frequencies.
Try to exchange the phone and get one that also works in Canada.
Im using Fido in Canada.

Best setup for UK ONE on AT&T

So I love my HTC ONE.... Fantastic phone.. No question about it.
As I posted else where I have the UK model and I am on AT&T in the USA. It's working, but the HSDPA and 3G is bouncing around quite a bit and it jumps to E really quickly. And it loses the signal quickly in low signal areas. More than any other phone. If I switch the network to GSM, I have full signal almost everywhere.... But no data bandwidth.
It was suggested that I might need to look at my setup.
So here is what I have.
I have a STD LTE data plan
I have a STD sim that work on all my other LTE enabled phones
My APN is Called Phone and has the same setting as I find on the forum for a 4G setup...ie it is NOT the wap and cingular setup.
I have selected WCDMA and GSM networks (I know the phone is not compatible with AT&T LTE bands), but it acted the same way even when it was on the default GSM WCDMA and LTE Auto setting.
Does anyone know else I should check or change?
PS. I will likely buy the developer model, or the AT&T model as soon as it is available... this phone is that good!!!
Thanks for your help.
Nick
PS. I will be in Korea next week, so I am curious how the LTE will function there.... I will let you know. I think they have the 2600 band on one provider and that overlaps with the UK bands

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