So I've been able to narrow down and duplicate the freezing of the phone.
Basically when the 4g is turned on, phone will freeze on receiving a text message.
When i have 4g radio off, but 3g and wifi on, or just 3g and just wifi, both are fine and will never freeze and have normal usage.
I was able to duplicate both issues rooted, with all 3 versions of the wimax radio, along with the cleanrom 2.3 and 2.4
I flashed back to stock all the way and updated the lastest ota, same behavior happens.
What i noticed is that if the sd card is pulled entirely, the phone doesn't freeze/can't wake up, i swapped sd cards to see if that was the issue, same problem even with a different sd.
i sent the phone back for an exchange. So hopefully the other phone will be fine.
As a work around, you'll have to never turn on 4g, or just use google voice for messaging, there seems to be a hardware issue when 4g switches to 1x to do messaging process.
Just to update, i got my replacement today and it doesn't have that issue at all.
the only thing different that i did is that i updated the radio AND the wimax.
in the thread that has all the radios i only updated the latest radio and not the latest wimax
I'm using cleanrom 2.5 with the kernel that came with it.
That is awfully weird considering the 4g radio is completely independent of the 1x/3g radio. Would it also freeze up if you got a phone call while on 4g?
joehunni said:
That is awfully weird considering the 4g radio is completely independent of the 1x/3g radio. Would it also freeze up if you got a phone call while on 4g?
Click to expand...
Click to collapse
with phone calls, it was fine... it was mainly text.
The new phone has been great, can't reproduce at all the error.
chances are, it was a bad wimax chip?
I would agree, but the wimax doesn't disconnect when you get a call or text. You can browse the web or have a download going over 4g even during phone calls. Either way, you glad you got a new one.
Related
So all of a sudden my TB's 3G started acting odd. It disappears (the 3G icon disappears) unless I'm checking for updates, in which case it randomly reappears and seems to be doing work. Toggling airplane mode on and off doesn't help nor does turning the phone on and off. I can still get texts and calls but no 3G...
Tried everything (going back to ROMs that were backed up from a few days ago) as well as flashing that full new ROM/radio update. Wasn't doing anything specific before it went out...
Any ideas?
solved!
solution: http://www.androidcentral.com/having-3g-problems-your-thunderbolt-fix-just-few-settings-away
swimminsurfer256 said:
solved!
solution: http://www.androidcentral.com/having-3g-problems-your-thunderbolt-fix-just-few-settings-away
Click to expand...
Click to collapse
I didn't find that this worked at all. Only since the new radio was installed have I found 3g drop because I know I am in a partial 4g area. So for the time being I don't want to turn of the ePHRD. Has anyone else experienced this since upgrading radio and such?
Spencer_Moore said:
I didn't find that this worked at all. Only since the new radio was installed have I found 3g drop because I know I am in a partial 4g area. So for the time being I don't want to turn of the ePHRD. Has anyone else experienced this since upgrading radio and such?
Click to expand...
Click to collapse
Well I did upgrade the radio and this fixed the problems I was having. Getting great speeds now. But I'm far away from any 4G areas :/
I am having all kinds of problems today with the 3g icon going on and off. Sometimes when its on I still do not have data connectivity. Is this a verizon problem or just the new radio?
I think it has to do with LTE being prepped to roll out and more intensive stress-tests that they may be planning.
I've been having similar issues. I did the entire rooting process then flashed BAMF 1.5 and had little radio issues, but once I saw the 3G cut out a couple times yesterday, I flashed the radio that was already on my SD card. Since then it randomly cuts in and out, and sometimes requires a full phone reboot to come back. I don't think it's Verizon at all (at least not in my case), although my area is supposed to get 4G sometime this year.
I'm hoping the official OTA has a "better" radio that can fix these issues...since I sort of had issues like this in Boston when I was stock, but at home out in Central MA, 3G was as solid as ever.
Just an update in case anyone was reading this older thread--I continued to have signal issues for a day or two after rooting but I think I just had bad timing on flashing the new radio. I've spoken to a few Verizon customers (my mom included) and many of them had 3G issues the last couple days. Yesterday it was solid as a rock, signal better than I'm used to. So it probably was just a Verizon outage, testing 4G or whatever it was that they've been doing.
It's Verizon outages right now, lots of testing upgrading going on with VZW right now.
Oh boy oh boy....
My TB has been giving me some issues lately. Notably, data issues. Starting Sunday morning, it would not connect to 3g or 4g. No matter what I tried. Reboots, battery pulls, Fix permissions through Rom manager, turning the radio off and on, Airplane mode off and on, 4g only, 3g only. Nothing worked. I was running the MR2.5 Radio with Das BAMF 3.0 RC4. So I flashed the MR1 radio and put CM7 on it. That worked great. For a day. Starting this morning, it started doing the same thing. Will not connect to data.
When I say that it wont connect, I mean it will not send or receive data. In the "about phone/network" menu, it will state that it's connected to LTE or eHRPD (3g), but it will not send data. Ping tests fail. Nothing goes through. Texts and calls work fine over 1x, thankfully. So what do I do?
Also, when I try switching to 3g only, it gives me an error that phone.android process has stopped working. Then my radio goes out completely, til I switch back to CDMA only.
Does this have something to do with my phone flying out of my jacket pocket while riding home from Milwaukee? I was cruising at 70, listening to music, then BAM! No more music. Check my pocket, phone is gone. I pulled over to the shoulder, got out, and walked back to find it on the other side of the 3 lane highway. The battery cover was about 40 feet away. Aside from some scratches on the kickstand and the ring around the camera lens, the phone appeared unscathed. It worked fine for 2 weeks after that too...
Should I call VZW and see if they can replace it? Revert back to stock and bring send it in?
:help:
maybe try and get a new sim card first.
Well, 4g works now, but I'm barely in a 4g area, so it's spotty. 3g will not connect no matter what I do. I have tried a few different combos of Radios and ROMs, to no avail. Does anyone have any suggestions?
im having problems here too im on rc4 3.0 with new ota radio just this morning it srarted acting up im stuck on 1x im in,mesa az
Sent from my ADR6400L using XDA App
I would pull out the SIM and just make sure there's no crud in there. Slim chance, but checking the md5 of the radios before you flash just to rule that out. Other than that, I can't think of anything. Isn't there a diagnostic you can run on these?
ok guys im trying again im still having the same problems as OP everything works fine over wifi and 4g is a little spotty but pretty stable for the most part and i didnt have issues till i went to the newest radio i have done just about everything and i mean everything battery pulls flashing, recover and evan go to bone stock and i did manage to get 3g working again but then 4g wouldent connect and evan than 3g was not that stable so i personally think the radios are some how damaged from radio flashing anybody have this happen to them
I'm also having this problem but I'm.using CM7 1.2 with the MR2 radio I get 4g but when I go to web pages it won't load if I switch to 3g only the pages load. this is really pissing me off because I call Verizon and let them know about the issue and they say nothing is wrong even those they say they are receiving many calls about the problems and try to trouble shoot me I'm not stupid I know more about this phone then them. Btw I also tired mutliple radios and roms and still no lucky I'm in Houston Texas
I do not think its a root or radio issue. I have Th3roy on mine with the leaked radio its got no google voice or browser on 4g, 3g is fine. One of my buddies ahd two non rooted tb's they're both doing exactly the same thing.
jimmyk0789 said:
I'm also having this problem but I'm.using CM7 1.2 with the MR2 radio I get 4g but when I go to web pages it won't load if I switch to 3g only the pages load. this is really pissing me off because I call Verizon and let them know about the issue and they say nothing is wrong even those they say they are receiving many calls about the problems and try to trouble shoot me I'm not stupid I know more about this phone then them. Btw I also tired mutliple radios and roms and still no lucky I'm in Houston Texas
Click to expand...
Click to collapse
///Ficarra said:
Oh boy oh boy....
My TB has been giving me some issues lately. Notably, data issues. Starting Sunday morning, it would not connect to 3g or 4g. No matter what I tried. Reboots, battery pulls, Fix permissions through Rom manager, turning the radio off and on, Airplane mode off and on, 4g only, 3g only. Nothing worked. I was running the MR2.5 Radio with Das BAMF 3.0 RC4. So I flashed the MR1 radio and put CM7 on it. That worked great. For a day. Starting this morning, it started doing the same thing. Will not connect to data.
When I say that it wont connect, I mean it will not send or receive data. In the "about phone/network" menu, it will state that it's connected to LTE or eHRPD (3g), but it will not send data. Ping tests fail. Nothing goes through. Texts and calls work fine over 1x, thankfully. So what do I do?
Also, when I try switching to 3g only, it gives me an error that phone.android process has stopped working. Then my radio goes out completely, til I switch back to CDMA only.
Does this have something to do with my phone flying out of my jacket pocket while riding home from Milwaukee? I was cruising at 70, listening to music, then BAM! No more music. Check my pocket, phone is gone. I pulled over to the shoulder, got out, and walked back to find it on the other side of the 3 lane highway. The battery cover was about 40 feet away. Aside from some scratches on the kickstand and the ring around the camera lens, the phone appeared unscathed. It worked fine for 2 weeks after that too...
Should I call VZW and see if they can replace it? Revert back to stock and bring send it in?
:help:
Click to expand...
Click to collapse
call verizon beacuse you are not the only one i posted the number in the 4g issues thread already this is pissing me off because i tried many roms and radios and no luck
you probably ruined the connectors on the battery cover. theres some little gold tabs on the back that connect to the phone and act as an antenna. before you try anything else i would try getting a new battery cover. also try pulling out your sim card to see if theres anything blocking the connectors.
Verizon is having some techs check their end of things. They want to see if there is a problem with their network before they send me a phone. I pretty much know it's not the network, as nobody else is having this issue in my area, and I've traveled outside of my area with the same issues. I guess I have to wait patiently until they decide to replace my phone.
I have no issues when i switch to CDMA Auto PRl, I get zero 3g drops in data.
However, when i have it set to CDMA + LTE I always get 4G and 3g drops in data.
Whatever the problem is, they need to fix it, its getting ridiculous not being able to use 4G all the time.
Sent from my ADR6400L using XDA Premium App
My 4g is not coming on a "fringe" areas anymore, and when I am in the heart of a 4g market, it cuts in and out. It will show 4g on the notification bar, but will not connect to the internet, or will just show an upload arrow. It will eventually work if left along for a few mins, but then cut out or freeze again.
I've been rooted since July, and this is the first time i've had these kinds of problems.
I'm currently running BAMF Forever 1.0.5. I don't believe it to be a ROM issue, b/c i have since flashed other ROMS just to test, and still have the same connection problems.
I have pulled the Battery and sim, and made sure the battery door was on properly. I have tried every GB radio out there, and have not been able to fix it.
My big question: Is this a hardware problem, or could it be a bad sim, or something else?
Since my phone is rooted, how exactly would i go about discussing my 4G issues with Verizon? Would it just be best to nandroid my ROM, and install a rooted version of stock? Can i call and ask for a new SIM over the phone, or will i have to go into a store?
My phone is still usable, as the 3G works fine, but I would like to try and figure out a way to get 4G operational again.
If you've read this far, Thanks.
-Sched
what version radio are you using?
fugazzi69 said:
what version radio are you using?
Click to expand...
Click to collapse
2.11.605.0
Schedonnardus said:
2.11.605.0
Click to expand...
Click to collapse
did you go from rooted stock rom to the Das Bamf Forever gb rom without flashing a new radio? there are links in the development forum to the new 802 radios that i would recommend. i'm using that with shiftao5p and 4g is running great.
I am having issues with 4g in my area too. It was just turned on in my area a couple days ago, but I live in the heart of the area and get nothing but 3g. In certain areas while I'm driving I've noticed that it will connect to 4g, but not for long and when i have been able to do a speed test it has only been around 5 meg down which doesn't sound right.
I'm using the latest gingeritis 3d and have tried all sorts of different radios. I've pulled the battery and the sim card and no dice.
Does it just take a little time for them to get everything working and then the coverage will be what its supposed to be?
Sent from my ADR6400L using XDA App
For the past 4 days or so my phone has been able to "connect" to the 4G network but I cannot receive data over it. However when I switch the phone to 3G only data works flawlessly. Calls and SMS works fine but the browser and any apps that use data say no connection. The connection icon is grey instead of blue.
I've been running CM7.1 on the thunderbolt just fine for months but I decided to use another ROM just to be sure. Put thundershed 1.6 on today and for a while 4G worked but it died again. was using radios 1.48.00.0906w_1, 0.01.78.0906w_1. Thought it may be a problem with those so I flashed the just-released 1.49.00.0406w_1, 0.01.79.0331w_1. No change.
I've gone through all the other troubleshooting steps too, hard/soft reset, battery pull. reseat SIM card, toggle airplane mode, switch off the LTE radio, etc. Called verizon and they confirmed I have a recent PRL.
Anybody have thoughts as to how I can fix this?
i've been getting in and out data connection with the newest radio on my thunderbolt atm...i'm starting to wonder if its the phone itself
I don't think its anything we can fix ourselves. So many people are having problems similar to this that it must be verizon. I had exactly the same problem you are talking about and I can get it to straighten out by turning airplane mode and taking it back out.
Sent from my ADR6400L using Tapatalk 2
disconnecktie said:
I don't think its anything we can fix ourselves. So many people are having problems similar to this that it must be verizon. I had exactly the same problem you are talking about and I can get it to straighten out by turning airplane mode and taking it back out.
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
I really hope it is verizon and not my phone, but I've talked to them probably 3 times in the past 2 days and no one has even hinted that they are having network problems.
So right now I guess I just have to wait it out. Man I hate streaming music over 3g...
-Nex
Update on the situation - My 4G data is back after about a week.
Looks like I was temp banned from Verizons 4G for using too much of my unlimited plan. Can anyone confirm this happening to other people?
Thats what I suspect at least, it could be a coincidence and their 4G tower in my area was broken for almost exactly a week.
-Nex
As some of you have probably read.
I gave up on the M9, mostly prompted by dropped calls, or calls going straight to voice mail.
I had the M9 replaced and gave it to my wife. It's been near perfect for her, she even dunked it and it's still running great.
My G4 is now doing the SAME thing. Although it has not dropped many calls, tons of calls go straight to voice mail.
Had a very important call this morning and even shutoff LTE, WIFI and Bluetooth and only had 3G on. And it went to voice mail.
The signal is not great, but should be fine for CDMA. Previous generation phones were fine (M8,M7, etc.)
I do see the signal bounce. Where it will be 3-4 bars one minute and none the next. The bouncing can be common in weak LTE (which is definitely weak).
But it's even bouncing with LTE off.
Even at home with two phones in the same location.
My wifes M9 will work, but my G4 will go to voice mail.
Where a couple months ago at home
My wifes M8 will work, but my M9 will go to voice mail.
Could their be something on the account that limits my phones? Like wrong bands or something. Not enabled for Spark but on a Spark Network.
As soon as Verizon gets the LG V10, I'm 99% sure I'm gonna switch. Don't know what else to do.
I don't really care for how locked down Verizon is, but I need a working phone.
This problem happens at multiple locations.
Any ideas appreciated.
I know this isn't specifically an M9 issue, but I know their are more experienced folks around here that might know something.
It is related to M9 TYPE phones though (Spark Generation 2-ish phones). It started when I switched from M8 to M9.
Upgrading my wife from M7 to M8 went fine and from M8 to M9 went fine.
Upgrading me from M8 to M9 went south and from M9 to G4 went south.
All SIM cards cam with respective phones.
All bought new.
All S-Off and/or rooted.
I may have found the answer. Read this !! It has to do with having WIFI on and phone going to sleep. Which is exactly what happens on G4 and M9.
https://community.koodomobile.com/k...ot-receiving-calls-on-android-5-1-1-with-wifi
mswlogo said:
I may have found the answer. Read this !! It has to do with having WIFI on and phone going to sleep. Which is exactly what happens on G4 and M9.
https://community.koodomobile.com/k...ot-receiving-calls-on-android-5-1-1-with-wifi
Click to expand...
Click to collapse
I disagree...I'm using the opposite settings that he is saying to use & I've never had this issue (that I know of). I don't make alot of outgoing calls...most are incoming...I also have my work cell fwd'd to my M9 so I don't have to carry 2 devices...I'm on Wifi a majority of the time, I get calls & texts all the time w/ no issues...the only thing I have checked in Advanced WiFi is Wifi Optimization, Keep Wifi on during sleep set to always
Fix
------
The fix is to not have Wifi on when the phone is idle/sleep. change your Wifi settings below to the screenshot below.
Settings -- > Wifi -- > MORE -- > Advanced -- > "Keep Wi-Fi on during Sleep = Never"
I also have "Network notification" and "Always allow scanning" enabled.
Click to expand...
Click to collapse
Sprint did (in my opinion) a very poor job with how it handles calls. One of my favorite phones was the evo LTE which not only could do LTE and a call at the same time but if you weren't in 4G it could do SV-DO and work on 3G which it actually worked very well. Especially at the time when I had that phone, I hardly had 4G anywhere so being able to use data at the same time on 3G was great.
That said, that feature didn't stick around long. The m7 had a separate radio for LTE & 1X meaning you could surf at the same time because it had separate radios. This couldn't do 3G which was a step backwards however 4G was becoming more mature.
Fast forward to today and with your modern tri-band device while it supports multiple bands that the previous phones didn't, most people have no idea what that means they usually assuming if it's a 4G phone well then it's just that how is any different.
I have had plenty of people complain to me about calls going straight to voicemail or signal issues. Rather than having separate radios, Sprint just uses CSFB Circuit Switched fallback so when a call comes in, it lets the phone know via LTE and immediately switches back to 1X to grab the call. That said it's by no means perfect especially in a bad signal LTE area can cause issues. When I'm at home or work I usually set my phone to CDMA only since I have wi-fi there is no advantage to be on LTE, causes issues with calls coming through and wastes battery. Most users have no idea about what is actually going on so it's hard to explain to a friend why when a caller calls them, the caller might here 5-6 rings before the phone even goes off. Sprint's LTE signal frankly sucks in most places I go, even right next to the tower sometimes you won't get full signal.
Anyway if your wifes phone works fine in the same spot as your G and you are doing all your testing off of LTE and still having issues that tells me either you have a bad radio again or something is provisioned wrong. I would put the phone back to stock, reset the radio and reactive the phone then do some testing with calls off LTE again. If you still have issues at the point, I would swap the phone. My M9 is pretty good with CSFB, I haven't had too many issues with it but really I think it's a very poor solution how it works especially when your in a fridge LTE area with the phone bouncing in and out of LTE.
Once the network goes all LTE (god knows how long that will take) I think this will be a thing of the past but for now CSFB now it's here to stay. I don't see Sprint ever going back to separate radios like the previous gen phones as they would more likely be focused on voice over LTE instead.
OMJ said:
I disagree...I'm using the opposite settings that he is saying to use & I've never had this issue (that I know of). I don't make alot of outgoing calls...most are incoming...I also have my work cell fwd'd to my M9 so I don't have to carry 2 devices...I'm on Wifi a majority of the time, I get calls & texts all the time w/ no issues...the only thing I have checked in Advanced WiFi is Wifi Optimization, Keep Wifi on during sleep set to always
Click to expand...
Click to collapse
It has not failed in 5 days since I flipped it.
It may depend on the WIFI it's on, IPV6 etc. I don't know.
I think this may have started the same time MMS started failing for SOME folks if WIFI was enabled. Disabling IPV6 on WIFI was a work around (which is disabled on your ROM).
But not everyone had this issue and depended on their router.
So their is weird sh$t happening due to Android changes.
I think this issue is related and not everyone runs into it.
I have had WIFI Calling setup, but disabled it on both M9 and G4 (because it's extremely unstable on every phone I've tried).
Not sure if that is part of it. Like my account knows it's WIFI Calling capable. But my wifes never had WIFI Calling setup, she also does not run WIFI at work. She's never had the problem (even with the same phone I had problems with).
Again I don't know the exact details, and this is not a fix. But disabling WIFI when asleep seems to have stopped it problem. But I need to go a bit longer to be 100% sure.
I've seen similar threads on many phones and carriers and many start off saying "Problem started with 5.x.x OTA update".
I think I was close when I thought it was the optimizer. And before I found that thread, I was testing with WIFI completely off (which also worked).
Something is a miss and there may be more "options" to cause the issue.
Sim-X said:
Sprint did (in my opinion) a very poor job with how it handles calls. One of my favorite phones was the evo LTE which not only could do LTE and a call at the same time but if you weren't in 4G it could do SV-DO and work on 3G which it actually worked very well. Especially at the time when I had that phone, I hardly had 4G anywhere so being able to use data at the same time on 3G was great.
That said, that feature didn't stick around long. The m7 had a separate radio for LTE & 1X meaning you could surf at the same time because it had separate radios. This couldn't do 3G which was a step backwards however 4G was becoming more mature.
Fast forward to today and with your modern tri-band device while it supports multiple bands that the previous phones didn't, most people have no idea what that means they usually assuming if it's a 4G phone well then it's just that how is any different.
I have had plenty of people complain to me about calls going straight to voicemail or signal issues. Rather than having separate radios, Sprint just uses CSFB Circuit Switched fallback so when a call comes in, it lets the phone know via LTE and immediately switches back to 1X to grab the call. That said it's by no means perfect especially in a bad signal LTE area can cause issues. When I'm at home or work I usually set my phone to CDMA only since I have wi-fi there is no advantage to be on LTE, causes issues with calls coming through and wastes battery. Most users have no idea about what is actually going on so it's hard to explain to a friend why when a caller calls them, the caller might here 5-6 rings before the phone even goes off. Sprint's LTE signal frankly sucks in most places I go, even right next to the tower sometimes you won't get full signal.
Anyway if your wifes phone works fine in the same spot as your G and you are doing all your testing off of LTE and still having issues that tells me either you have a bad radio again or something is provisioned wrong. I would put the phone back to stock, reset the radio and reactive the phone then do some testing with calls off LTE again. If you still have issues at the point, I would swap the phone. My M9 is pretty good with CSFB, I haven't had too many issues with it but really I think it's a very poor solution how it works especially when your in a fridge LTE area with the phone bouncing in and out of LTE.
Once the network goes all LTE (god knows how long that will take) I think this will be a thing of the past but for now CSFB now it's here to stay. I don't see Sprint ever going back to separate radios like the previous gen phones as they would more likely be focused on voice over LTE instead.
Click to expand...
Click to collapse
thx for the info!
mswlogo said:
It has not failed in 5 days since I flipped it.
It may depend on the WIFI it's on, IPV6 etc. I don't know.
I think this may have started the same time MMS started failing for SOME folks if WIFI was enabled. Disabling IPV6 on WIFI was a work around (which is disabled on your ROM).
But not everyone had this issue and depended on their router.
So their is weird sh$t happening due to Android changes.
I think this issue is related and not everyone runs into it.
I have had WIFI Calling setup, but disabled it on both M9 and G4 (because it's extremely unstable on every phone I've tried).
Not sure if that is part of it. Like my account knows it's WIFI Calling capable. But my wifes never had WIFI Calling setup, she also does not run WIFI at work. She's never had the problem (even with the same phone I had problems with).
Again I don't know the exact details, and this is not a fix. But disabling WIFI when asleep seems to have stopped it problem. But I need to go a bit longer to be 100% sure.
I've seen similar threads on many phones and carriers and many start off saying "Problem started with 5.x.x OTA update".
I think I was close when I thought it was the optimizer. And before I found that thread, I was testing with WIFI completely off (which also worked).
Something is a miss and there may be more "options" to cause the issue.
Click to expand...
Click to collapse
I'd blame gremlins yes, weird sh*t...and yeah, we still have ipv6 disabled in ROM for wifi
Sim-X said:
Sprint did (in my opinion) a very poor job with how it handles calls. One of my favorite phones was the evo LTE which not only could do LTE and a call at the same time but if you weren't in 4G it could do SV-DO and work on 3G which it actually worked very well. Especially at the time when I had that phone, I hardly had 4G anywhere so being able to use data at the same time on 3G was great.
That said, that feature didn't stick around long. The m7 had a separate radio for LTE & 1X meaning you could surf at the same time because it had separate radios. This couldn't do 3G which was a step backwards however 4G was becoming more mature.
Fast forward to today and with your modern tri-band device while it supports multiple bands that the previous phones didn't, most people have no idea what that means they usually assuming if it's a 4G phone well then it's just that how is any different.
I have had plenty of people complain to me about calls going straight to voicemail or signal issues. Rather than having separate radios, Sprint just uses CSFB Circuit Switched fallback so when a call comes in, it lets the phone know via LTE and immediately switches back to 1X to grab the call. That said it's by no means perfect especially in a bad signal LTE area can cause issues. When I'm at home or work I usually set my phone to CDMA only since I have wi-fi there is no advantage to be on LTE, causes issues with calls coming through and wastes battery. Most users have no idea about what is actually going on so it's hard to explain to a friend why when a caller calls them, the caller might here 5-6 rings before the phone even goes off. Sprint's LTE signal frankly sucks in most places I go, even right next to the tower sometimes you won't get full signal.
Anyway if your wifes phone works fine in the same spot as your G and you are doing all your testing off of LTE and still having issues that tells me either you have a bad radio again or something is provisioned wrong. I would put the phone back to stock, reset the radio and reactive the phone then do some testing with calls off LTE again. If you still have issues at the point, I would swap the phone. My M9 is pretty good with CSFB, I haven't had too many issues with it but really I think it's a very poor solution how it works especially when your in a fridge LTE area with the phone bouncing in and out of LTE.
Once the network goes all LTE (god knows how long that will take) I think this will be a thing of the past but for now CSFB now it's here to stay. I don't see Sprint ever going back to separate radios like the previous gen phones as they would more likely be focused on voice over LTE instead.
Click to expand...
Click to collapse
I know about the call switching for LTE and it sucks. But that was not it. I tried CDMA only and it did not fix it.
Disabling WIFI while sleeping is still working. Not one call has gone to voice mail at work in over a week. It used to happen 2-3 times a day.
I HATE disabling wifi while asleep though. I'd like to still get to the bottom of it.
I think some how it is doing something over WIFI when a call comes in, if WIFI is available. But when the WIFI is in power save mode something gets messed up.
The problem started on OMJ's ROM with IPV6 disabled. So it's not that.
The only thing common is Lollipop, Sprint and my WIFI locations (and a modern single radio triband phone).
I'd like to try getting "WIFI Calling" capability off my account. I think once you set it up once, it's enabled automatically on my account.
I will also say, if I do enable WIFI Calling, it's terribly unreliable. Maybe that's a hint.
The WIFI signal is solid and no issues using WIFI itself.
mswlogo said:
I know about the call switching for LTE and it sucks. But that was not it. I tried CDMA only and it did not fix it.
Disabling WIFI while sleeping is still working. Not one call has gone to voice mail at work in over a week. It used to happen 2-3 times a day.
I HATE disabling wifi while asleep though. I'd like to still get to the bottom of it.
I think some how it is doing something over WIFI when a call comes in, if WIFI is available. But when the WIFI is in power save mode something gets messed up.
The problem started on OMJ's ROM with IPV6 disabled. So it's not that.
The only thing common is Lollipop, Sprint and my WIFI locations (and a modern single radio triband phone).
I'd like to try getting "WIFI Calling" capability off my account. I think once you set it up once, it's enabled automatically on my account.
I will also say, if I do enable WIFI Calling, it's terribly unreliable. Maybe that's a hint.
The WIFI signal is solid and no issues using WIFI itself.
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Click to collapse
Having Wi-Fi calling provisioned on your account is just that, it just means if you enable wi-fi calling that your phone has the green light to connect and move forward with the server. That said if you keep wi-fi calling off the fact that it is still provisioned on the account doesn't affect anything at all if the service is not active.
If you only solution is disabling wi-fi while sleeping something in the rom is borked. Return the phone to 100% stock, hard reset it (including the radio) then try using it again. While again CSFB isn't perfect, if the phone is CDMA only you just shouldn't be having this kind of issue. If your not having issues with other phones in the same area with calls going to vm, you know it's not the network and something with the phone. If it does this on 100% stock after a re provision then you have a borked radio and the phone should be swapped. Which I have seen borked radios before, the wi-fi radio in the phone is totally separate from the CDMA/LTE radio.
Sim-X said:
Having Wi-Fi calling provisioned on your account is just that, it just means if you enable wi-fi calling that your phone has the green light to connect and move forward with the server. That said if you keep wi-fi calling off the fact that it is still provisioned on the account doesn't affect anything at all if the service is not active.
If you only solution is disabling wi-fi while sleeping something in the rom is borked. Return the phone to 100% stock, hard reset it (including the radio) then try using it again. While again CSFB isn't perfect, if the phone is CDMA only you just shouldn't be having this kind of issue. If your not having issues with other phones in the same area with calls going to vm, you know it's not the network and something with the phone. If it does this on 100% stock after a re provision then you have a borked radio and the phone should be swapped. Which I have seen borked radios before, the wi-fi radio in the phone is totally separate from the CDMA/LTE radio.
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Click to collapse
Did that, returned to stock, same issue. Got Another M9, same issue, got a LG G4 same issue. Just signed up for T-Mobile (have not canceled Sprint yet). Two LG V10's. T-Mobile just announced a huge expansion on their network to cover areas that I needed with LTE (Sprint roams 1x Lakes Region and North in NH).
mswlogo said:
Did that, returned to stock, same issue. Got Another M9, same issue, got a LG G4 same issue. Just signed up for T-Mobile (have not canceled Sprint yet). Two LG V10's. T-Mobile just announced a huge expansion on their network to cover areas that I needed with LTE (Sprint roams 1x Lakes Region and North in NH).
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Click to collapse
Not a bad play, Sprint's Network has come along way in the past few years but with CSFB and a crappy LTE signal is most places they still have a lot of work to do. One of the reasons I stay is my plan and they are pretty friendly towards rooting/unlocking for the most part.
Sim-X said:
Not a bad play, Sprint's Network has come along way in the past few years but with CSFB and a crappy LTE signal is most places they still have a lot of work to do. One of the reasons I stay is my plan and they are pretty friendly towards rooting/unlocking for the most part.
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Click to collapse
The V10 was awesome. T-Mobile was extremely good at My work, My wifes work, Home and all places between. Speeds were 4-8x faster (seriously) than Sprint. Simultaneous Voice and Data VoLTE.
But what the map showed up in NH, didn't match reality at all. Sprint is pretty dismal too, but they at least Roam and you can get 1x or 3G from either US Cellar or Verizon.
But T-Mobile had nothing in the areas Sprints Roams. So I'm sticking with Sprint for now.
I've concluded it's a combination of weak locations, the requirement to switch from LTE to CDMA for calls, and something around that is complicated by WIFI while asleep. Shutting off WIFI or shutting it off while asleep definitely improved things but didn't eliminate it completely. Both phones (M9 and G4) are Qualcomm chips and probably have similar Radio Firmware. But it's overly complicated due to Sprint being a bit behind the ball with VoLTE.
I agree Sprint is not quite so tight on locking things down. T-Mobile is the least locked down, then Sprint, then AT&T then Verizon. I know Verizon would perform flawlessly. But the combination of expense and being so locked down keeps me away. T-Mobile price was really good 2 lines 10GB each, with Carry Over and free Music/Video streaming. And the V10 already had TWRP on day one. The G4 on Sprint does not have TWRP and probably never will. It is rootable, barely.
I convinced my Sister to switch to T-Mobile because she wanted an iPhone and I recommended she not Jail Break it. But she wanted Tether (I was rooting Androids on Sprint for her). She is very happy with T-Mobile. And she generally stays in Eastern MA.
We'll see what HTC does this next time around. But they really need to step up their game. The reception issue really isn't an "HTC" issue. It's a Qualcomm/Sprint issue in my opinion. It's a kludge and I think Sprint is the only one with this kludge.