Hi there!
First time I need to make a topic, as I don't find the answer anywhere..
Had my Touchpad since about two weeks.
However the accelerometer has not functioned at all since I got it.
First thing to check is the auto rotation lock -> it's turned off
Second thing I did was download a sensor visualizer app -> Seismograph.. This shows very weird results for the x-axis (see attached file), fyi, the Y and Z-axis functioned as expected..
Then the third thing I tried, Need For Speed Hot Persuit... A game that uses the X-axis accelerometer (right!?)
This works brilliant!
Other things I have done to troubleshoot this:
Restart the device.
Full reset the device.
Run HP doctor.
All have failed in resolving my problem.
As I've bought the touchpad from a french webstore (fnac.com), HP Netherlands (where I'm from) tells me I need to get back to them for a solution, as they don't offer worldwide repair (unlike ASUS for example).
Fnac.com has not answered to my request to exchange the product (2 days after I got it). And actually I just want to solve it myself if possible, bought it for fun anyways (and reading of course xD)
Any ideas how I can make the OS recognize the accelerometer?
Last thing, the auto rotation functions in the following way: Tablet is stuck in landscape, I turn to portrait, screen turns as well, but within the second the tablet is back in landscape. This behavior can be read from the seismograph screenshot.
Thanks!
Hello
I just started a new thread for a different accelerometer problem (it is just dead)
http://forum.xda-developers.com/showthread.php?t=1284760
Was wondering how you ended up fixing your problem.
thanks
Just wanted to ask you the same question...
I still have the same problem. Need to contact Fnac.fr, but my french sucks and my time is scarce. So have been postponing this. My unit actually came DOA.. however Fnac didn't respond to my request, and has now asked me to call them.. sucky service
You have no solution I guess?
Well this is odd..
Out of nothing the auto rotate function is working since today.. I noticed it while reading a PDF in Android. Booting back to WebOS didn't make a difference, the sensor is working again
I've got no clue what did the trick.. I have not updated the kernel or something like that lately.
I wonder if the sensor was kicked back into action by brute force (for instance my cat jumping on the tablet..)
Anyway, problem soved for now =D
Related
I have been tampering with my hero the last few days and now i have a problem. The part of the screen where the "^ phone + " is, is not working anymore. Even if i disable sense. When i'm in a game, that part works just fine. And when i press "menu" that part woks aswell.
I've put back backups wich didn't have the problem.. buit the problem persists. 'm wondering whether this could be hardware related. And what i can do softwarewise to resolve it.
Has anybody heard of a similar problem before?
(i'm on modaco 2.9 atm)
edit: when i wipe and install a new udate.zip (for instance 1.6 ion) the problem persists.
are you talking about the screen not working (e.g. a black bar, weird lines or something) or the TOUCH not working (e.g. graphics are fine, but screen is not responding in the lower area)?
kendong2 said:
are you talking about the screen not working (e.g. a black bar, weird lines or something) or the TOUCH not working (e.g. graphics are fine, but screen is not responding in the lower area)?
Click to expand...
Click to collapse
Oh sorry, that was unclear. The display is fine. Touch is not working.
So, did a wipe. Did a rom update. did a radio downgrade. All these things did not solve my problem. Maybe it IS hw related? Should i contact HTC?
I also got the same problem : very few time, the bottom part works... I just sent email to HTC (in French, because I am ), I'm waiting the answer...
i have that issue too since last week. i made this video.
.youtube.com/watch?v=j9wTVpqur_I
Often this needs sent off to HTC to get fixed, from what I've heard
My dock arrived a little while ago, so I charged it and then connected to the tablet. It showed that an update was available so I installed the update.
While the mousepad works and it is currently charging the tablet ... none of the keys seem to work.
Any idea what could be wrong? Is mine defective or is there a simple configuration I'm not aware of? Just in case I disabled Thumb Keyboard and I have the Asus keyboard selected (Use physical keyboard is set to ON as well).
Pull tablet out of dock.
Put tablet back in dock.
Fixed?
Unfortunately no. Same situation. Cursor and multi-touch work, but no keys.
Should I assume no one has seen this issue?
try lock key
In the upper right? Doesn't appear to do anything
raistlin_ht said:
My dock arrived a little while ago, so I charged it and then connected to the tablet. It showed that an update was available so I installed the update.
While the mousepad works and it is currently charging the tablet ... none of the keys seem to work.
Any idea what could be wrong? Is mine defective or is there a simple configuration I'm not aware of? Just in case I disabled Thumb Keyboard and I have the Asus keyboard selected (Use physical keyboard is set to ON as well).
Click to expand...
Click to collapse
Did you try the keyboard prior to the update, or is this a new problem post update?
Sent from my CM7 Supersonic
rockcrawler said:
Did you try the keyboard prior to the update, or is this a new problem post update?
Sent from my CM7 Supersonic
Click to expand...
Click to collapse
Unfortunately I didn't try it prior to the update since the notification appeared basically right away.
At that point I had only used the pad to move the cursor around. So it is possible the keys never worked, but I suppose it is also possible they worked pre-update.
dock problems of my own
I got the transformer about a little less than a week ago, installed the update, everything was fine. today i got the dock, it seemed to work, saw the firmware update, clicked to update, "Update Failed." Tried again, again failed. Now the transformer doesn't even recognized that its connected. No matter what I do, it won't be recognized... what should i do?
Thanks in advance.
Hi
yesterday, I bought my TF with keyboard. After playing a while, I decided to root them. After succesfully rooting process I installed custom ROM (3.1 from moDaCo page) . It was all the time inserted into dock station but for customising I pull it out. When I insert TF to dock the keyboard stops response. TouchScreen was active. I saw small icon with "!" that update for dock station failed. I re-run the update process (using touch navigation) but it won't progress at all (still 0). Then I reboot TF, and try to start update again. With success. Now all is working perfectly.
Maybe this description helps you somehow.
good luck.
Keyboard not working
I am now experiencing the original issue from this thread. I can not find any other threads describing this exact issue.
Here is the message that I sent Asus support. No reply yet.
--------------------------------------------------------------------------------
Keyboard on my docking station stopped working. no errors it just stops. Battery still charges the tablet....Touchpad still works (and buttons)....closing and opening the tablet still shuts off and turns on screen.
No keys work. If I disable the keyboard through the android interface (Use Physical Keyboard = Off) the onscreen keyboard works fine (Current Keyboard is set to ASUS Keyboard).
I have tried
multiple apps
rebooting
undocking and redocking
hitting every key one at a time
hitting every key at the same time
closing the tablet and reopening it
device has not taking any shocks
battery is full
no contact with water
Last time I touched it it worked. it just stopped working.
Here is some additional information that I have learned.
I have tried a second keyboard dock and it does not work either.
I have done a restore to factory state with no change.
Tablet: B50 32gb Not Rooted and current on all asus updates.
Keyboard: B60 no updates available from asus.
I have the same issue
First, put your keyboard on another tablet and make sure the keyboard works. If the keyboard fails on two tablets the keyboard ribbon tape in the dock may be bad, e.g. RMA.
Then, two steps that might work:
(1) reapply the latest update via manual update
(2) factory reset
Might try in any order:
1 & 2
2 & 1
others.
Good luck.
Bob Smith42 said:
First, put your keyboard on another tablet and make sure the keyboard works. If the keyboard fails on two tablets the keyboard ribbon tape in the dock may be bad, e.g. RMA.
Then, two steps that might work:
(1) reapply the latest update via manual update
(2) factory reset
Might try in any order:
1 & 2
2 & 1
others.
Good luck.
Click to expand...
Click to collapse
As i stated above i tried two docks and both experienced the issue.
Mine started while the dock was plugged in so a damaged port is unlikely.
As stated above a factory reset has already been done.
I downloaded the firmware updater from the asus ftp site and extracted the asus folder to /microSD with no effect. I can't get a manual update to run. What might i be doing wrong.
I confirmed that the downloaded firmware and current firmware are US
I Confirmed that the zip file is in /asus/update
Sent from my Transformer TF101 using Tapatalk
sancmat said:
...
I downloaded the firmware updater from the asus ftp site and extracted the asus folder to /microSD with no effect. I can't get a manual update to run. What might i be doing wrong.
I confirmed that the downloaded firmware and current firmware are US
I Confirmed that the zip file is in /asus/update
...
Click to expand...
Click to collapse
Might check:
download file corruption
file name extension .zip or .ZIP ?
various folder locations, e.g. root folder microsd vs update
directory or filename might be case sensitive?
I searched for instructions from a couple threads and the ASUS pdf and tried a few things before it worked for me. I do not remember exactly which worked, sorry.
Best wishes and good luck!
This worked for me:
1.Make it so your screen is set to "NEVER" turn off. Put max brightness, maybe play a game or something. Let your battery die. (without the dock)
2.Charge your pad without the battery until it's 100% full. Test to see if it is working. It should be but no guarantees.
3. If you have a dock, charge it as well. You should be able to use your keyboard and the battery life should be visible.
mine has been fine. Not sure if step 1 is needed. If mine stops working again I'll try to reply here.
chickeneaterguy said:
This worked for me:
1.Make it so your screen is set to "NEVER" turn off. Put max brightness, maybe play a game or something. Let your battery die. (without the dock)
2.Charge your pad without the battery until it's 100% full. Test to see if it is working. It should be but no guarantees.
3. If you have a dock, charge it as well. You should be able to use your keyboard and the battery life should be visible.
mine has been fine. Not sure if step 1 is needed. If mine stops working again I'll try to reply here.
Click to expand...
Click to collapse
I put screen to Never Turn off, max brightness, and played a game until the battery completly died.
I charged my pad with out the keyboard to 100%.
No effect.
I'm charging the keyboard right now.
Battery life has always been visible for me.
Well I finally got ahold of ASUS Support. They are having me RMA both my tablet and keyboard (not sure why the keyboard is being RMA'd since it works fine on my friends tablet) I hope I don't get a bad unit back as my current unit has minimal light bleed (not even noticable outside the boot screen) no creaking and my keyboard is a B60 so no issue with battery drain.
I had this issue but fixed it doing what I said. It hasn't come back for days! Also installed different roms and whatnot.
Hi all,
This is my first thread... I've looked every forum, every existing thread looking for an explanation / solution, with no luck at all... I hope somebody has experienced this with its prime and found a solution, because I'm thinking in RMA it...
The thing is that my sensors stopped working! No accelerometer, no magnetometer. The screen rotates itself to portrait mode when an app asks for it, but it stays that way when exiting the app. I have to go to Settings -> Display to uncheck and check Autorotation to go back to landscape mode. This is annoying! I installed an app called Elixir 2 and in the sensors page only the microphone is listed as present. Every other sensor is displayed as not present.
I noticed it two weeks ago, but I wanted to look for a solution instead of getting it replaced. I think it came with a .15 and it was updated to .21 in the first connection to Internet. I waited for the .28 to be released just in case it fixed the problem, but it did nothing, still has the problem.
By the way, I tried a cold boot and a factory reset... still nothing.
If I can have any word from anyone I will be pleased!
Thank you!
PS: forgive my english, I'm from Spain
Get the app called elixir2. its free. Kirk show u detailed info on everything, including sensors. itll show real time info on them. allows u to cut them off n on or reset them. it might help.
demandarin said:
Get the app called elixir2. its free. Kirk show u detailed info on everything, including sensors. itll show real time info on them. allows u to cut them off n on or reset them. it might help.
Click to expand...
Click to collapse
Well, that's exactly what I did! I said it before It just shows an X beside every sensor and under them it says something like "not present" (I don't have the Prime here right now). In that sensors page the only one that is shown as working is the microphone.
Any idea?
Thank you anyway!
demandarin said:
Get the app called elixir2. its free. Kirk show u detailed info on everything, including sensors. itll show real time info on them. allows u to cut them off n on or reset them. it might help.
Click to expand...
Click to collapse
Here's a snapshot of the Elixir2 sensors' page.
Hi, I cannot suggest anything new to try.
Today I noticed some of my sensors were not working, tried playing Riptide and found I could not turn. Also tried a level app and found that the orientation was not being detected. My problem was fixed by powering off then turning on again. I did not try elixir2 before the power off, therefore could not say if my prime was in a similar state.
Good luck in getting your prime going again.
Cheers stv
Sent from my Transformer Prime TF201 using XDA
stvlgm said:
Hi, I cannot suggest anything new to try.
Today I noticed some of my sensors were not working, tried playing Riptide and found I could not turn. Also tried a level app and found that the orientation was not being detected. My problem was fixed by powering off then turning on again. I did not try elixir2 before the power off, therefore could not say if my prime was in a similar state.
Good luck in getting your prime going again.
Cheers stv
Sent from my Transformer Prime TF201 using XDA
Click to expand...
Click to collapse
Well, at least someone experienced the same... even with a reset I can't make it work. Is there any "ultra-reset" I can do?
Before .28 I get the same issue.
Sensor can restart after a reboot or a cold start, but after I plug on the dock or after a deep sleep,the sensor stop.
Sometime, after a restart the sensor was not recognized. I use elixir also to check.
Now with .28, the sensor work well.
DesmoRFR said:
Before .28 I get the same issue.
Sensor can restart after a reboot or a cold start, but after I plug on the dock or after a deep sleep,the sensor stop.
Sometime, after a restart the sensor was not recognized. I use elixir also to check.
Now with .28, the sensor work well.
Click to expand...
Click to collapse
Did you update to .28 over wifi or using a microSD?
Thank you!
Update done through Microsd.
I have tweaked buil.prop on .21 and result Fota didn't work.
Think also to make a cold reboot and clear cache of all application (can be done with elixir).
demandarin said:
Get the app called elixir2. its free. Kirk show u detailed info on everything, including sensors. itll show real time info on them. allows u to cut them off n on or reset them. it might help.
Click to expand...
Click to collapse
demandrin - off topic, do you know where I may be able to get the circiut board that has the microsd slot and the touch screen sensor connectors. I accidentally damaged the connectors and now I can only use the tablet with the keyboard dock as a mini laptop. I emailed Asus but they would not sell me the part. I wonder if Gary would be nice enough to sell me the part.
Is HP the only company that sells parts to customers (I love HP for that reason LOL!!)
DesmoRFR said:
Before .28 I get the same issue.
Sensor can restart after a reboot or a cold start, but after I plug on the dock or after a deep sleep,the sensor stop.
Sometime, after a restart the sensor was not recognized. I use elixir also to check.
Now with .28, the sensor work well.
Click to expand...
Click to collapse
An update with my problem: I finally installed the .28 through SD card, having wiped all the data first, and the result is the same: no sensors are present. No autorotation, no compass, no auto-brightness. Elixir shows only the microphone as one of the sensors, everything else is shown as "not available" (as shown on my previous snapshot).
Any help?
Thank you!
sunne2k said:
An update with my problem: I finally installed the .28 through SD card, having wiped all the data first, and the result is the same: no sensors are present. No autorotation, no compass, no auto-brightness. Elixir shows only the microphone as one of the sensors, everything else is shown as "not available" (as shown on my previous snapshot).
Any help?
Thank you!
Click to expand...
Click to collapse
And yesterday, with no reason at all, ALL of my sensors (accels, gyro, magnet field, etc.) started working again. I just powered the tablet on and voilà, everything was perfect! Elixir showed all the sensors up and running!
I think this post can be closed now... I hope it doesn't happen again!
2 days ago my Camera app stopped working either through the hardware button or software all it does is play the opening app animation and return back to the previous screen. Ive tried soft and hard resets of the phone and now ive even reflashed it via NCS to no avail. Now at this point youd think it would be a hardware thing, but apps like "panorama" and "smart shoot" still work and so do all the other camera apps ive downloaded. Anyone managed to fix this?
You seem to be the only one whom has had this issue and reported it. So no, no fix as of now since you are alone on this one.
same here
Jt612 said:
2 days ago my Camera app stopped working either through the hardware button or software all it does is play the opening app animation and return back to the previous screen. Ive tried soft and hard resets of the phone and now ive even reflashed it via NCS to no avail. Now at this point youd think it would be a hardware thing, but apps like "panorama" and "smart shoot" still work and so do all the other camera apps ive downloaded. Anyone managed to fix this?
Click to expand...
Click to collapse
same thing happened to my phone since yesterday and I've tried hard reset but nothing changes.. Camera only works through smartshoot and if I try to open it just using the original app, or use the camera button, it just won't open and turn back to the home screen
576514545 said:
same thing happened to my phone since yesterday and I've tried hard reset but nothing changes.. Camera only works through smartshoot and if I try to open it just using the original app, or use the camera button, it just won't open and turn back to the home screen
Click to expand...
Click to collapse
I have exactly the same problem. After 5 days of perfect use of everything, the phone overheated, drained completely within a couple of hours and now it has a permanent problem with the camera: either black screen when launching the camera app, or if it launches, pink stripes and frozen app after 10-15 seconds. It cannot be just a random problem on one device. I've seen the same description of the problem on various forums.
Has Nokia responded on this?
The funny thing is that I live in Greece, the device was bought during a trip abroad and it's not covered by warranty! Regarding Nokia's amazing support policy I have written details at my blog nextbeta.com.
(I'm not a smartphone user that cannot understand what is a bug and what is a hardware problem, 8 years MVP for Mobile Devices and founder of the Greek Mobillity Club in 2001...)
Have you flashed the newest ROM or an older version? Perhaps you might want to try it with the Release ROM to see if that fixes things. Aside from that I fear your only option is to turn it in at a service center and let them figure out what is wrong.
Given that the Flash rewrites the whole system it somehow has to be connected with the hardware.
hi
can anyone please help me?
i have had an atrix for almost a year now and have had no issues with it. recently i took a big step and decided to get the cm10 rom by th3bill onto my atrix!
all worked fine for a few weeks until about a week ago. i noticed that my lockscreen pattern wasnt entering as normal. the pattern would not connect to the dots i wanted it to. on the main screen if i tap on the central button to get to the menu for my apps it will automatically respond my touch to the right/left icon and take me onto my contacts/sms instead. also while typing certain letters e.g "t" will not be recognised and instead "r" will show up instead.
somehow i managed to remove my pattern lock but the other issues are still present.
i thought that it may be a bug with the rom so i decided to go back to cm7.2 which was running perfectly on the phone thinking that this may be the solution, but even that rom is now giving me the same problem :crying:
can someone please advise me as to what the problem is/what i should do?
thnx in advance
Ok so i also had/have this problem. You can find a temporary solution and info here http://forum.xda-developers.com/showpost.php?p=27595402&postcount=1
I replaced my digitizer and the dead zone changed position.So know that replacing the digitizer might help or might not help...
Good luck
Oh and always search the Solutions to common problems thread before posting!